Accounting Technician Salary in Illinois, USA

Plastipak Engineering Support Technicians are responsible for observing mechanical devices in operation and trouble shoot to locate causes of issues to make proper repairs while adhering to all Good Manufacturing Practices GMP rulesYou Will:Dismantle devices to gain access to and remove defective parts.Examine form and texture of parts to detect imperfections.Inspect used parts to determine changes in dimensional requirements.Adjust functional parts of devices and control instruments.Repair/replace defective parts. Install special functional and structural parts in devices.Repair electrical equipment. Lubricate and clean parts. Start devices to test their performance. Set up and operates lathe, drill press, grinder, and other metalworking tools to make and repair partsPerform work in a safe manner, and is responsible for following all safety policies and procedures, including lockout/tagout procedures.Responsible for working effectively with Team Leaders, Production Technicians, and other plant personnel. Performs other duties as assigned.You Have:Excellent mechanical skills, exhibited by related mechanical experience, or a minimum of a two year university or technical school degree or equivalent, or a combination of education and related experience. Experience working with industrial air compressors is a plus.Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to perform intermediate math calculations and problem solving. Ability to work with others in a team environment.Plastipak is an Equal Opportunity EmployerIn order to process your job application, Plastipak collects and stores the personal information that you submit via this website. Please refer to Plastipak’s Privacy Policy to understand how Plastipak uses and protects the information that you provide.

By joining our team, you'll be part of our life-changing Mission and Vision. You'll work in a truly inclusive environment where diversity and equity are championed through words and actions. You'll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery and compassion. You'll play a role in something that's never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes - as we Advance Human Ability, together.Job Description SummaryThe Patient Care Technician provides basic daily care to patients and support of significant others. Performs various service duties and routine technical tasks such as assisting patients with basic hygiene and daily living activities. Maintains patient care areas in a clean and orderly condition. Provides nursing care, which is appropriate for the age and development of the patient.The Patient Care Technician consistently demonstrates support of the SRAlab statement of Mission and Philosophy by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.The Patient Care Technician demonstrates SRAlab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and SRAlab Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.Job DescriptionThe Patient Care TechnicianPerforms various activities in the treatment and care of patients, including routine hygiene care., ingestion of food and fluids, elimination of body wastes, mobilization, and dressing/undressing.Performs and records routine technical tasks as authorized, such as collecting routine specimens, taking vital signs, collecting and recording intake and output and blood glucose, giving suppositories, performing intermittent catheterization, measuring bladder volume, hanging gastric feedings, and escorting patients.Collects and reports pertinent physiological, psychological, and functional data based on patient plan of care or patient need.Orients the patient and family to the environment, therapeutic activities, and potential safety hazards and prevention strategies as identified by the registered nurse.Incorporates factors related to safety into delivery of patient care as directed by the registered nurse.Implements interventions consistent with the plan of care as directed by a registered nurse.Observes patients and reports reactions or changes in patient condition to registered nurse.Assists in transferring patients and patient care equipment to other specified areas.Documents functional care, procedures, and other quantitative values in nursing database.Assists in monitoring supply needs to ensure adequate inventory at bedside.Performs all other duties that may be assigned in the best interest of SRAlab.Reporting RelationshipsReports directly to the Nurse Manager or designee.Reports indirectly to registered nurse involved with care of patients.Knowledge, Skills & Abilities RequiredHigh school diploma or equivalent required.CNA Certification or current enrollment in an accredited nursing program required.Work requires successful completion of the Patient Care Technician orientation.Demonstrates competency in applying the principles of the growth and development of infant, child, adolescent, young adult, middle-aged adult and geriatric patients.Communicates effectively using timely verbal, non-verbal and written communication.Proactively takes ownership for serving the customer, team, and organization for achieving goals and for resolving problems.Willingly adapts to changing work demands and work environment.Demonstrates critical thinking skills and makes sound judgments to monitor and respond to patient needs or changes in condition.Anticipates assesses and addresses the needs of patients, internal and external customers to positively influence the patient/customer experience (directly or indirectly).Ability to transfer and position patients, consistent with lifting up to 35 lbs.Working ConditionsNormal patient care environment with little or no exposure to dust or extreme temperature.Exposure to moderately adverse working conditions in performing certain patient care activities.Occasional exposure to infectious diseases when working with patients.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.Equal Employment Opportunity ShirleyRyan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Client Service Manager to Pioneer breakthroughs in healthcare. For everyone. Everywhere. Our global team : We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Our culture : We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers . The MegaLab Client Service Manager provides highly visible customer support through the management of onsite installation, service, maintenance and modification of automation equipment at the site(s). The MegaLab Client Service Manager may perform frontline service activities if needed. This highly visible role is a critical component to our holistic approach in solving our customer's most difficult problems. The MegaLab Client Service Manager may manage a team of automation field service technicians at multiple customer locations. The MegaLab Client Service Manager will also be responsible for daily interaction with customers to provide regular updates and to manage escalations as required. Additionally, the MegaLab Client Service Manager will be responsible for managing working relationships with second and third level technical support, customer line operators, and other internal sales and service counterparts. The ideal candidate will have automation tracking experience in a fast-paced and demanding work environment. Key deliverables will include: Responsibility for successful onsite service operations, driving continuous improvements and overall responsibility for site service performance. Acting as the customer liaison on most matters including troubleshooting, escalations, reporting, and general communications. Interprets customer demands/feedback and owns the solution. Demonstrating strong customer focus by listening to, recognizing and responding to customer input in an effective, timely and courteous manner. Direct management of a team of automation field service technicians who support the automation system. This includes performance management, staffing, and other administrative duties such as timekeeping. Developing schedules and assigning work to technicians based upon customer need. Taking the lead in identifying a technician's level of capability, providing on-the-job training, and recommending additional training. Ensuring that all work is performed with a high level of quality and safety. Collaborating across the organization to ensure that customer demands are satisfied. Taking initiative as problems and opportunities arise by anticipating and meeting customer needs and company expectations. Reporting for multiple customer locations to ensure consistency in the application of service across the automation product line. Ownership of key continuous improvement and/or standardization projects across the organization. Qualifications: Minimum of Associates Degree in Electrical, Mechanical or similar engineering program preferred, or equivalent military training is preferred 8+ years of experience servicing laboratory diagnostic systems and/ or robotic systems and relative instruments strongly preferred. Prior management or leadership experience is strongly preferred. Prior experience in managing projects across multiple teams is preferred. Ability to work both individually and in an established team setting. Proved track record of strong customer service skills as well as excellent communication skills. Ability to interface with customers, peers, internal support center employees in a positive and professional manner. Must be able to utilize a computer and computer-based tools for reports, emails, and general communication. Willingness and ability to perform frontline service activities if needed Willingness and ability to travel domestically and internationally at times for training. Willingness and ability to work different shifts, on-call, nights and weekends in case of need. Demonstrated experience in continuous improvement. At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally. Beware of Job Scams Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site . If you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers . If you wish to find out more about the specific position before applying, please visit: https://usa.healthcare.siemens.com/about . As an equal-opportunity employer we are happy to consider applications from individuals with disabilities. Equal Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here .Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here .California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click here .

Job Description: Our client is seeking a dynamic Director of Field Service to bolster their presence in the food, medical, and consumer sectors. As the Director, you will be responsible for managing all customer service operations, encompassing product installation, maintenance, and repair covered by service contracts or warranties.Region: The Great Lakes Region encompasses ND, SD, MN, WI, IL, MI, and IN.Travel: This position requires extensive travel, accounting for approximately 70% of the time. The schedule is flexible to cater to customer requirements, which may involve occasional weekend and after-hours support. The Great Lakes Regional Office in Lisle, IL serves as the base location when not on travel assignments.Key Responsibilities:Develop and execute strategies to meet customer demands in accordance with commercial objectives.Contribute to special projects as directed by the Vice President of Customer Service.Oversee regional revenue targets and annual expense budgets.Take charge of selecting, onboarding, and training staff members.Establish clear roles, goals, and responsibilities for departmental personnel, ensuring comprehensive training.Offer technical guidance to Field Service Technicians, ensuring continuous safety and compliance training.Keep informed about industry trends and technological advancements.Supervisory Duties:Supervise a team of 3-20 service associates, ensuring compliance with organizational policies and legal obligations.Promote team growth by providing guidance, feedback, and mentorship.Work Environment:Experience with operating machinery and occasional exposure to electrical hazards.Occasional exposure to wet or humid conditions, extreme temperatures, and high noise levels while visiting customer sites.Requirements:Bachelor's Degree in mechanical or electrical engineering or a related field.Minimum of 2 years of relevant field service management experience, or an equivalent combination of education and experience.Demonstrated proficiency in organizational management and leadership.Strong technical and mechanical aptitude.Exceptional customer service abilities.Proven track record in project management.Effective communication skills, with the ability to engage with customers and team members.Preference for experience with capital equipment.Advantageous previous role as a Field Service Technician.Proficiency in Microsoft Office and ERP systems.Benefits:Health Care Plan (Medical, Dental & Vision)Retirement Plan (401k)Paid Time Off (Vacation, Sick & Public Holidays

LaSalle Network has partnered with a mobility equipment supplier to find a Customer Service Representative to join their team. This position is 100% onsite in Deerfield, IL. Our client prides themselves on their positive, upbeat company culture. They emphasize empathy, honesty, collaboration, dedication, integrity and compassion in the workplace, and promote continued education and learning opportunities. Customer Service Representative Responsibilities: Review damage assessment results and make recommendations Coordinate with technicians to order parts and new equipment from dozens of manufacturers Work closely with a dynamic team of Service Specialists and Claims Specialists to ensure that customers' medical equipment needs are addressed Build relationships with manufacturer reps and negotiate pricing as needed Perform local assessments and repairs Handle local rentals and sales of new equipment Customer Service Representative Requirements: Bachelor's degree preferred; Associate degree required Some experience providing customer service preferred Must be able to prioritize and multi-task various projects Great attention to detail and patience Computer literate Excellent phone etiquette and organizational skills Positive/contagious personality Must exude confidence over the telephone Excellent communication skills Willingness to learn and confidence to take occasional risks If you are interested in this Customer Service Representative opportunity and qualify per the above requirements, please apply today! Thank you, Emily Shanberg Senior Project Manager LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.

Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar Inc. seeks Digital Tech Support Analyst at its facility located at 540 West Madison Street, Chicago, IL 60661. Job Description: Provide Worldwide monitoring of overall performance (including reliability, durability, maintainability, and serviceability) of assigned current and future digital products. Identify, investigate, and obtain resolution commitments for all significant field issues to maintain and improve assigned digital product performance. Issue identification reports in all forms from customers, dealers, industry reps and subsidiaries. Issue investigation, statistical analyses, physical testing, and analysis of application failures returned parts, development of quick field fixes, suggested design or manufacturing improvements. Resolution of commitments; formally document issues and provide follow-up on the resolution process with industry and development teams. Conduct Serviceability Audits on NPI for digital products and applications. Provide input for setting targets for digital product and application reliability, durability, and serviceability to best at ed in the functional specifications. Initiate service publications to announce significant digital product and application improvements and temporary field fix information to key dealer personnel, through appropriate communication channels. Issue Parts Stock Authorization letters to meet abnormal demands due to new field issues with digital products. Stay current with all digital products and applications, also develop, and maintain a digital products and application knowledge base and training materials. Provide digital product and application support to Distribution Services Divisions (DSDs), dealers, Corporate Account Managers, subsidiary service groups, warranty technicians, sales development, product support development, test & evaluation, research, and service training. Participate in Safety Audits and provide technical assistance for defense in digital product and application liability lawsuits. Conduct dealer and customer visits to personally provide expert technical assistance on urgent field issues for digital products and applications. Telecommuting: 100% Telecommuting Allowed. REQS: This position requires a bachelor's degree, or foreign equivalent, in Electrical Engineering, Electronic Engineering, Computer Engineering, or in a related field. Five (5) years of experience as an Information Technology Analyst, Developer, Computer Programmer, or related occupation. Additionally, the applicant must have employment experience with: 1. Administration tasks for Windows/Linux operating systems; 2. Relational databases support, querying and database reporting; 3. AWS services: EC2, S3, VPC, Route 53, RDS, Cloud Formation, EC2, DynamoDB (NoSQL), Lambda, logging/CloudWatch, IAM, Certificate Manager, ELB, EBS, ECS, CloudFront/WAF, SQS, SNS, SES; 4. Programming languages: Powershell, SQL, JSON, DOS and KQL; 5. High availability architecture. Applicants who are interested in this position should apply via www.caterpillar.com/careers , search [Digital Tech Support Analyst / Reference # R0000252825 Posting Dates: April 12, 2024 - August 17, 2024 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community .

DepartmentBSD PAT - Molecular PathologyAbout the DepartmentMolecular and Cytogenetic Pathology at University of Chicago includes one of the nation's leading clinical genomic oncology groups. The group includes a clinical genomics laboratory dedicated to applying innovative next generation sequencing assays to help support improved diagnostics and personalized oncology patient care.Job SummaryThe Genomic Variant Analyst assesses the clinical significance of gene variants identified by next generation sequencing for oncology patients and drafts provisional test reports to assist pathologists with case review and completion. This position works under the direction of the Laboratory Directors and involves interactions with laboratory directors, laboratory technologists, bioinformaticians, and clinicians.ResponsibilitiesNGS specimen triage, communicate with ordering physicians regarding validity of NGS tests.NGS run quality control, troubleshooting with lab technicians and bioinformaticians.Evaluating and implementing variant interpretation standards and workflows.Performing interpretation of genetic tests and crafting of provisional medical reports.Trains rotating pathology residents and fellows for variant interpretation and NGS case review.Serves as a resource for collecting data and performing analysis. Contributes to facilitating and promoting a research project by providing scientific or intellectual information.Trains new laboratory personnel.Performs other related work as needed.Minimum QualificationsEducation:Minimum requirements include a PhD in related field.---Work Experience:Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.---Certifications:---Preferred QualificationsExperience:Previous cancer and next generation sequencing experience.A strong knowledge base in human genetics and cancer genetics.Working ConditionsLab environment.Weekend/evening hours: Due to the nature of clinical service, the variant analyst may need to work during weekend/evening hours to help with generating the reports in a timely manner. Meanwhile, the work hours of this position are flexible.Application DocumentsResume (required)Cover Letter (preferred)When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.Job FamilyResearchRole ImpactIndividual ContributorFLSA StatusExemptPay FrequencyMonthlyScheduled Weekly Hours40Benefits EligibleYesDrug Test RequiredNoHealth Screen RequiredNoMotor Vehicle Record Inquiry RequiredNoPosting StatementThe University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:http://securityreport.uchicago.edu.Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

JOB DESCRIPTION Provide assistance to a team of Property Managers in all administrative aspects of property management administration and reporting. Lead member and first (telephone) response for tenant/customer service requests serving a portfolio of investment and corporate properties. Compile, and assist in the preparation of, various monthly (and other periodic) property operational, administrative and financial reports. Administrative duties require broad experience, skill and knowledge of organization policies and practices for a specific group or individual. Analysis and determination of information requests and follow-up. May directly assist in budget preparation and control activities.RESPONSIBILITIES ESSENTIAL DUTIES:- Ensure financial controls and business processes are in place relative to processing, monitoring, analyzing and reporting all expenditures. Where lacking, assist in developing programs to support the business needs.- Coordinate with Property Managers in property-related documents administration - memoranda, letters, monthly reports, proposals, and other projects from draft using company software packages such as spreadsheets, word processing and graphics. Create transcription from Dictaphone. Ensure timeliness and accuracy of documents.- Coordinate tenant service requests pertaining to property operations and administration. Maintain a professional image to internal and external callers. Delegate calls to property service technicians and follow up with tenant and/or property manager as required.- Compile information, prepare and update reports or process other documents as required: Lease Abstracts, Vendor Insurance Certificates, Vendor Service Agreements, Vendor Invoices and Service Records, Property Emergency Call Lists, Tenant Contact Lists, etc.- Develop and maintain property filing & tracking systems for reports and documents identified above.- Assist Property Managers in the annual budget preparation and development.- Administer and print various property accounting reports (as produced by the company's accounting software) for Property Manager review or compilation in the property monthly (or other periodic) reports - Accounts Receivable, Check Register, Variance Report, General Ledger, Rent Roll, etc.- Administer vendor, RE Tax and other property invoices. Date stamp, code/process for Property Manager review/approval and enter into the accounting system.- Organization and scheduling of meetings. Prepare/organize items in relation to meetings, including but not limited to, site reservation, preparation of necessary materials, interaction with attendees, etc.- Assist Property Managers in the monthly billing, periodic tenant billing adjustments (PTAR's) and subsequent collections of monthly tenant rent and other tenant receivables.- Oversee copying, faxing and mail distribution within designated area. Monitor and order general office supplies as needed. Ensure assigned office equipment is adequately maintained and secure. Contact and coordinate with vendors to service or repair equipment.- May perform other duties as assigned.QUALIFICATIONS SKILLS, EDUCATION AND EXPERIENCE:- Bachelor's Degree or High School Diploma/General Education Degree (GED) and a Minimum 3-4 years previous related experience preferably in a Real Estate Background.- Proficient in MS Word, MS Excel, E-Mail.- Working knowledge of Internet and Internet Searching Techniques.- Ability to work independently with minimal supervision.- Flexibility to handle changing priorities and projects.- Ability to prioritize workload with an attention to detail and willingness to complete projects in a timely and efficient manner.- Strong proofreading and editing skills.- Strong business vocabulary, grammar, and effective communication skills.- Discretion regarding personnel and industry-related matters.- Excellent interpersonal skills.- Attention to detail.

STATEMENT OF PURPOSE: The purpose of the Eyecare Center Associate is to perform patient testing and training procedures under the direct supervision of an attending optometrist, perform dispensing of prescribed low vision devices, glasses and some other devices independently, and to assist with the day to day operations of the low vision rehabilitation service, overseeing inventory and supplies within the clinic. RESPONSIBILITY FOR THE WORK OF OTHERS: This position holds no direct supervisory responsibility. TRAVEL REQUIRED: This job will primarily be performed in a clinical setting in Glenview, Illinois. Occasionally services may be required at satellite clinics or other locations outside The Chicago Lighthouse. SPECIFIC ACTIVITIES INCLUDE, BUT ARE NOT LIMITED TO: Select ophthalmic frames for patients, take measurements needed to fabricate spectacles, and fill out ophthalmic laboratory order forms when requested by attending optometric staff. Maintain exam rooms including cleaning exam rooms daily, disinfecting equipment daily, checking supply of pharmaceutical agents and stocking exam rooms daily, cleaning and organizing trial lenses monthly, checking soap dispensers, paper towels holders, facial tissue and lens cleaning tissue daily and filling as needed. Maintain inventory of ophthalmic frames, contact lens solutions and other low devices. Maintain excellent business relationships with patients, providers, referral sources, vendors, funders, outside organizations, and others. Supervise the safety, security, cleanliness and maintenance of clinic environment; ensures patient care rooms are adequately maintained and supplied with soap, paper towels, eye drops and other necessary items. Supervises Orders, expedites and manages purchasing and delivery of low vision devices, glasses, and contact lenses for dispensing to patients (including satellite and loaner programs); generally orders devices for private patients within two business days of exam and orders devices for Greets patients, provides assistance as needed, and delivers efficient, high-quality customer relations at all times. Maintains excellent business relationships with patients, providers, referral sources, vendors, funders, outside organizations, and others. Answers incoming phone calls and patient inquiries, monitors department voice mail, distributes messages to appropriate individuals, and returns all phone calls by the end of the business day they are received. Receives patient referrals by mail, phone, and fax. Contacts referral sources to obtain additional information as needed. Review referrals and coordinates with call center to schedule appointments within two business days of receipt of referral. Directs call center procedures in answering incoming calls and inquiries from patients regarding exams and/or assistive devices within the same day that they are received. Organizes and maintains prospective patient paperwork, referral letters, information sheets, and vouchers for appropriate action; secures paperwork in patient files as transactions are completed. Collects demographic and insurance information, accurately enters into patient’s medical record & computer file, and makes photocopies of current insurance or Medicare card, and places it in photocopies in patient file prior to patient visit. Obtains reports from patient’s eye care providers and/or other appropriate sources and places them in patient file prior to patient’s visit. Collects payments for deductibles, co-payments and non-covered services, such as refraction fees, at point of service and turns over these payments to Accounting Department on the same day they are received. Reviews patient insurance information to provide Accounting department with all necessary billing information to ensure prompt and accurate billing, and collaborates with Accounting staff to resolve discrepancies in a timely manner. Manages medical records independently and by supervision of volunteers who receive and place reports from patients’ eye care providers and/or other appropriate sources and other documentation in patient charts prior to first visit, as well as for follow-up appointments. Monitors patient medical records and/or computer files to ensure that complete personal and billing information is correctly entered by clinic staff. Maintains patient medical records correspondence, including copying, mailing and filing doctor’s reports, updating the Children’s Development Center eye report list and organizing the file room. Responds to requests for medical information from outside sources in a timely manner, abiding all HIPAA requirements. Oversees the flow of patient charts, including retrieving files from Central File area, maintaining them in an organized manner while in the clinic, and filing them in the Central File room in as timely a manner as possible. Ensures timely long and short-term follow up on patients concerning overall quality of service (total quality management) or need for additional exams and/or adaptive training is conducted. Oversees payment collections for services and materials from patients, including credit card payments, and turns over these payments to accounting department the same day they are received. Enters correct billing information in patient files and system before examination by providers; provides patient billing information to the accounting department on a daily basis to ensure timely billing. Collaborates with designated accounting staff in a coordinated effort to submit and resolve billing issues as quickly as possible. Assists with tracking patient orders and devices, coordinating scheduling of dispensing appointments. Performs data entry procedures to register new patients, update current patients, files and consolidate database. Distributes and mails information on services, eye conditions, and other information of interest to patients and referral sources; sets up and maintains information and brochure area; maintains adequate supply of neatly printed clinic forms. Perform patient testing procedures under the direct supervision of an optometrist including, but not limited to, the following: Goldmann and Humphrey visual field testing. Manual and automated lensometry. Manual and automated keratometry. Other testing procedures deemed appropriate by attending optometric staff . Dispense prescribed low vision devices and provide patient training in the use of these devices when requested by attending optometric staff. Provide training in insertion and removal of contact lenses and care of contact lenses when requested by attending optometric staff. Manages inventory of clinic equipment and supplies. Work with Director Clinical Services in maintaining price lists for low vision devices, spectacle lenses, ophthalmic frames, contact lenses, and other materials. Assist with answering department telephone calls and schedule patient appointments and answer patient inquiries regarding their ordered materials daily. Provide backup support to retail store customers when store staff are not available, which includes: Ensuring products sold are properly explained, watches and clocks are set as a normal procedure, and that return policies are explained; Performs Open/Close on POS System including all daily reporting; Answers customers’ questions and makes proper referrals when necessary; Accepts payments from store customers; Assists in determining needed inventory; Able to react to change productively and to handle other tasks as assigned. Able to perform administrative functions and routine clerical duties as assigned. Perform other duties as assigned by supervisor. SPECIFICATIONS: Must have an Associates Degree and/or two years experience as an Optician, Ophthalmic/Optometric Technician or Paraoptometric required, certification preferred. Extensive experience in optometric/ophthalmologic clinic with roles of sales, reception, optical management and technician assistance workup. Excellent organizing skills to maintain a clean, orderly, appropriately stocked environment for patient care. Proficiency in Microsoft Excel and Word to maintain department price lists and other documents. Excellent telephone and interpersonal skills and proficiency in clinic scheduling software. Excellent interpersonal skills and ability to work with people. Attention to detail. Ability to organize. Self-motivated. Commitment to our mission of providing opportunities for people who are blind, visually impaired, multi-disabled and veterans is essential. Employee Benefits BENEFIT PACKAGE UP TO AN ADDITIONAL 25% OF SALARY INCLUDING: 10 days paid vacation 12 paid holidays 6 sick days accrued over the year, up to 16 days available to be accumulated Insurance Eligibility the 1st of the month after 30 days of employment Medical (65% covered by the Chicago Lighthouse), dental and vision insurance offered Short/long term disability Life insurance 2x salary Employee recognition events Company matched 401(k) plan The Chicago Lighthouse for People Who Are Blind or Visually Impaired is an Equal Opportunity Employer in full compliance with local, state, and federal Civil Rights & Affirmative Action laws. The Chicago Lighthouse for People Who Are Blind or Visually Impaired maintains a strong policy of accommodation and a consistent practice of employing qualified individuals with disabilities. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, sexual orientation, military status, order of protection status or unfavorable discharge from military service.