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Agency Manager Salary in El Paso, TX

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Asset Protection Manager

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Assistant Manager

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Assurance Manager

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Branch Manager

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Building Manager

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Contact Manager

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Controls Manager

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Credit Manager

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Customer Experience Manager

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Department Manager

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Deployment Manager

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Design Manager

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Development Manager

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District Manager

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Education Manager

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Escalation Manager

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Evaluation Manager

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Executive Manager

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Fuels Manager

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General Manager

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Hotel Manager

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Implementation Manager

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Incident Manager

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Information Manager

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Installation Manager

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Insurance Manager

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Loan Manager

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Location Manager

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Manager

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Night Manager

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Operations Manager

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Practice Manager

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Process Manager

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Procurement Manager

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Program Manager

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Proposal Manager

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Purchasing Manager

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Receiving Manager

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Regional Manager

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Reporting Manager

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Resident Manager

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Revenue Manager

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Scheduling Manager

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Section Manager

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Software Manager

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Sourcing Manager

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Strategy Manager

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Territory Manager

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Test Manager

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Transaction Manager

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Travel Manager

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Unit Manager

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Website Manager

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Zone Manager

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It's a great feeling to work for a company that does so much good for others around the world!Academic Req:Required - Bachelor's degree in the behavioral sciences, human services, or social services field.Preferred - Graduate degree from accredited program/university in a related field.Certifications:First aid, CPR, Emergency behavior intervention.Work experience:Required - 1-year related experience and/or training including experience working in crisis intervention.Preferred - Experience working in child welfare, case management, and with immigrant populations is strongly encouraged.Critical Action Items & Measurable Deliverables:1. Meet all federal and state regulatory guidelines and standards that are applicable to this position2. Maintain a case load in accordance with agency policies and procedures and licensing and contract standards.3. Participate in workshops, seminars, education programs and other activities that promote professional growth and development.4. 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Support the Broadband Discipline lead and marketing with any help required to submit our qualification/proposal for major/minor pursuits.Request design drawings from various utilities as required for use in project designs.Research ongoing/future CIP projects for various cities/counties within project boundaries.Set up and maintain electronic files for projects and utility drawings.Develop/maintain project schedules and client exhibits (KMZ & other GIS platforms) which define project scope of work.Perform project route analysis and high-level design.Coordinate field investigating requests.Keep abreast of design changes from clients by responding to client request.Learn and maintain knowledge of client standards, rules and requirements for planning, construction, and documentation.Coordinate and work alongside construction vendors in build progress and deliverables.Assist design team in researching and determining required permits for various department projects.Coordinate with and request permitting information from permitting entities as required.Direct the submittal of permits to permitting entities.Track the submittal and approval of all permits thru internal spreadsheets.Update project specific trackers.Resolution of problems identified in unapproved permits.Submit, pick up, and obtain electronic signatures for drawings from the jurisdictional authority.Documentation and file share with vendors and contractors.Perform independent research and delegate changing priorities.Work with minimal supervision and review design drawings, permit drawings, and GIS geodatabase deliverables (QA/QC).Perform independent research and adapt to changing priorities.Adhere to CobbFendley’s safety standards to uphold a safe and efficient environment.Strive to create and maintain a work environment in which direct reports are treated with dignity, decency, and respect. 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Days and hours of work are Monday through Friday, 7:30 AM to 4:30 PM MST.This position may include the need for overtime hours.This position’s hours fluctuate based on department needs.EQUAL EMPLOYMENT OPPORTUNITYAt CobbFendley, we are an equal opportunity employer, interested in qualified candidates with the requisite employment authorization eligibility to work in the United States. All candidates are considered regardless of race, color, religion, age, sex, national origin, disability or veteran status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.EEO is the Law (English)EEO is the Law (Spanish)EEO is the Law - Poster SupplementMISCELLANEOUSPre-Employment Screenings.All offers of employment at CobbFendley are contingent upon the prospective employee passing a drug screening, physical exam (if applicable), and various background verifications (including but not limited to 10-year history of the county, state, federal, and a 5-year history of motor vehicle records).Work Authorization + Sponsorship.Cobb, Fendley & Associates, Inc. participates in E-Verify. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). The E-Verify system uses federal databases to rapidly validate individual identities and work eligibility from the information gathered in the Form I-9. CobbFendley will not sponsor applications of work visas. We understand that this could affect your decision to apply with these conditions in mind.External Recruiting Agencies.CobbFendley does not and will not accept unsolicited resumes under any circumstances from independent recruiters, recruiting agencies, or similar entities. Recruiting activity on behalf of a candidate does NOT constitute CobbFendley's acceptance of terms and conditions without prior contractual agreements signed by authorized CobbFendley personnel. Unsolicited resumes through any channels including cold calling, emails, applications, social media messaging, etc., will not be reviewed.
Lead Case Manager TFC & LTFC
Upbring, El Paso
OverviewAbout Upbring At Upbring, we are servants on a mission to break the cycle of child abuse. We are warriors, brave as the thousands of Texas Children and families we serve. We stand up for those who can’t speak for themselves. We are a family who values innovation, empathy, patience, understanding and trustworthiness. About our Children's SheltersMany children begin life in the face of serious challenges. Instead of playing pretend and imagining grand adventures, unaccompanied children face perilous conditions alone as they travel to unfamiliar countries, leaving home and loved ones behind to escape war and violence. Our children’s centers, operated through a grant from the Office of Refugee and Resettlement (ORR), provide safety, stability and wraparound services. We help children grow into adults who have received love and kindness, instead of only violence and chaos. What You'll Do as a Lead Case ManagerThe Lead Case Manager has the overall responsibility of developing and managing the implementation of case management operational policies and procedures and case management services of Unaccompanied Children (UC) in accordance with Agency policies, licensing and funding standards and requirements, and other federal, state, and local regulatory requirements. Responsible for coordinating case management and safe and timely release services, training new case managers, and supervising the work of case managers. Our Upbring staff members are servant-leaders in the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family. All Upbring Children's Shelters employees must comply with ORR's vaccination mandate. All staff must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children (UC). Medical and Religious exemptions may be requested after an offer of employment is accepted. ResponsibilitiesWe Are Warriors | We Set the Standards for Child WelfareLead Case Manager Work Standards Review and monitor the intake/eligibility, verification, assessment, and approval process for incoming UC; assist with the interview process of UC to determine eligibility, conduct needs assessment, and obtain pertinent information to assist in the delivery of program servicesOversee, manage, and ensure family or sponsor reunification for UAC are completed in a timely manner as per ORR required timeframesMaintain an active caseload if needed and provide case management services that meet the needs of the UC and is in accordance with Agency policies, licensing and funding standards and requirements, and other federal, state, and local regulatory requirementsActively participate and verify case managers are participating in weekly case staffing with ORR designated Case Coordinator. Follow up with any case managers on any identified issues during case staffing. Report to Program Director any elevated casesOther duties and special projects as assignedCommunication Ensure and monitor the completion of all necessary paperwork, assessments, and documentation within required time framesEnsure all Individual Service Plans are completed within required time framesReview the completion and accuracy of reunification packets by case managers prior to submitting to third party Case CoordinatorsMaintain systems and processes for required statistical data and reports; complete weekly, monthly, quarterly, and annual reports to meet Agency requirements, licensing and funding standards and guidelines, and other regulatory requirementsEnsure all case management services, case files, and service plan outcomes meet licensing standards and will successfully pass auditing guidelines; complete, maintain, and review case files and records, including, but not limited to official documents, relevant and required information in accordance with licensing and funding standards and requirements and other regulatory requirementsProvide program updates on case management services including updates during weekly staff meetings or other meetings designated by Program DirectorWe Are Servants| We Help Others TeamworkWork closely with clinical staff, other professional service providers and foster parents to develop, monitor, manage, and evaluate individual service, safety plans and behavior plansActively assist in coordinating and reviewing UC’s individual service plans, service plan meetings, behavior plans or safety plansProvide oversight and guidance for the case management team as it relates to best practices, problem and conflict resolution, and referral services as it relates to providing the highest level of case management services to UAC; serve as an advocate and liaison for the UC; build and maintain positive working relationships with UAC UC service providers, foster families, children’s sponsor/family, and other program/agency staff. This includes actively participating in any ORR required policy update conference calls/trainings and providing timely feedback of updates to both case management staff and information to other required program staffAssist with the evacuation of UC in an emergency or natural disasterProvide on-call and back-up services as neededWork closely with Program Director and other service providers to ensure UC are receiving the quality of care and case management services needed and the program services are meeting its established goals and objectives We Are Family | We Are Passionate & Compassionate Building RelationshipsRespond to escalated issues and concerns raised by a sponsor or UC within a timely mannerWork closely with case management staff, interdisciplinary teams, and other program service providers to ensure UC are receiving the full scope of available program services and resources to meet Individual Service Plans (ISP)Work closely with UC to build trust and a positive rapport, while maintaining ethical boundaries alwaysWork as a team player and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the Agency and is consistent with Agency policies and practicesActively participate in exhibiting cultural awareness and sensitivity when interacting with children, parent(s)/guardian(s), staff, and the communityDeveloping & Engaging Others Coach and support staff to ensure they have the necessary tools and resources needed to optimize performance, ensure established program goals, and achieve operational excellenceCommunicate with direct reports in periodic one-on-one meetingsOrganize and deliver regularly scheduled staff meetings to communicate present, on-going, and future updates of pertinent information, projects, and initiatives Work closely with management team to interview, hire, and onboard new employees who are strong cultural fits for UpbringWork in collaboration with leadership and the Organizational Development and Culture Team to arrange training; when needed, coordinate and/or provide in-service training for staff developmentRegularly review employee performance, including goals and progress, to provide developmental feedback: use applicable agency development tools to facilitate growth and development in staffDraft and issue the 90-day and annual evaluations, along with supporting documentation, as per established procedures; work in collaboration with staff to set goals during evaluation periodsQualificationsLead Case Manager Minimum QualificationsBilingual (English and Spanish based on service area and service population)Masters’ degree in the behavioral sciences, human services, or social services fields and 1 year supervisory and case management experienceORBachelor’s degree and at least 3 years progressive employment experience that demonstrates supervisory and case management experienceStrong working knowledge of motivational interviewingAbility to establish rapport, trust, and boundaries with children, parents, and familiesStrong interpersonal and people skills with the ability to work and interact with diverse groups of peopleThe ability to apply compassion and empathy, while dealing with stressful and difficult situationsThe ability to work independently and collaboratively within a groupExcellent writing skills with the ability to write in a detailed and concise manner, writing free of grammatical errorsStrong and effective communication (verbal) skills with the ability to clearly communicate thoughts and provide instructionStrong organizational and time management skills with the ability to monitor the case management departments heavy caseload and meet deadlinesProficient in Microsoft Word, Excel, and OutlookLead Case Manager Preferred QualificationsExperience working with child welfare or other disadvantaged populationsLMSW, LPC, LCSW, or LMFTPerks at UpbringCompetitive PTO & paid holidays Health, dental, vision insurance & more! 403(b) PlanEmployee Assistance Program24/7 access to telemedicine and counseling services Discounted Gym Memberships Physical Demands & Work ConditionsThis position requires sitting and looking and using a computer for long periods of timePosition works in a child facility and has constant exposure to childrenLift, push, pull, move up to 50 lbs.The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus. Diversity. Equity. Inclusion. Belonging We are a diverse and inclusive organization that recognizes our strength is in the efforts of our selfless warriors. Honoring and recognizing the value and dignity of all individuals is the cornerstone of our agency. The more diverse the individuals, thought processes and lived experiences, the greater the opportunity is to combine unique perspectives to make a greater impact. Our trust, respect, and appreciation for one another is demonstrated through our communication, celebration of progress and relentless effort to be at our best to fulfill our mission to break the cycle of child abuse. Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status.PI239017590
Insurance Implementation & Service Specialist - Property & Casualty
ADP, El Paso
ADP is hiring an Insurance Implementation Services Specialist. The Insurance Implementation Services Specialist acts as the client's first point of contact post sale, managing the implementation process from the sale through the transition to Client Service. Ensures the establishment of a positive relationship with the client. Performs a thorough review of the policy and client's information and sets client expectations to ensure the successful transition of clients to the Client Service team.At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.Service Excellence is a core value at ADP. Through our own in-house, nationally licensed insurance agency -- Automatic Data Processing Insurance Agency, Inc. -- we provide Insurance-related solutions to more than 50,000 ADP clients helping them protect their businesses and their employees. Did you know that over 95% of our small business clients are not only satisfied with ADP's services but would recommend ADP to someone else? How would that kind of success impact your career?Client Support at ADP. It's all about enabling the clients we serve to be more effective employers. You make it happen by collaborating with other ADP Associates to ensure our products and services deliver winning results. You provide the expert support that makes our workforce solutions stand out in an increasingly competitive global marketplace.We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. RESPONSIBILITIES:Receives and reviews the sales order, policy information and client information for completeness and notifies sales of any outstanding issues/items.Makes welcome call to the client to establish a relationship with the client, sets and reinforces expectations, confirms information and discusses any questions the client may have.Reviews employee and client information, policy information and payroll information prior to contacting the client.Classifies employees & owners/officers in all applicable systems to ensure accurate premium deductions.Being available to take client calls and answer clients' questions and requests.Ensures that client receives Pay-by-Pay report, if applicable.Reviews and confirms all information with client to ensure understanding, accuracy, and satisfaction.Services client through first premium impound, resolving all issues and ensuring all features have started prior to turnover to Client Services.Turns client over to Client Services.Records all interactions in Vision to ensure a smooth transition to Client Services team.Works closely with Insurance Carriers to ensure accuracy of all information.Maintains a positive and open business partnership with Sales Associates.Continually updates sales associates and sales managers on issues that may arise to seek an effective solution.Keeps up to date and proficient on new product enhancements and changes via in-house training, seminars, documentation, etc. Participates in training programs to enhance client service skills.QUALIFICAITONS REQUIRED:Bachelor's degree required or in progress
Finance Director
City of Socorro, El Paso
Position SummaryUnder administrative direction of the City Manager, direct, manage and coordinate budget management analysis and administrative functions. Supervise professional accounting services and provide highly specialized and technically intricate professional level accounting functionsDuties, Functions and Responsibilities:Plan, organize, implement, control and provide overall direction of financial management functions including budget, management analysis, complex accounting and financial analysis, and administrative functions. Involves: directing continuous administrative research to provide a basis for management control, decision making to identify patterns and trends within the community including service needs, and alternative service deliveryDirecting preparation of the Comprehensive Annual Financial Report (CA FR).Integrate and coordinate major strategic functions in the areas of financial planning, budgeting, and the growth and development of the organization to ensure the fiscal strength of the city government.Apply sound research techniques and methods to obtain accurate, up to date data. Analyze and utilize data for budget decisions, management analysis and administrative issues.Make recommendations to the City Manager with regard to the City's financial philosophy, short and long-term fiscal strategies in conformance with generally accepted governmental finance, accounting and auditing principles and practices.Keep City Council and executive management informed as to the status of the City's budget conformance.Provide recommendations for budget adjustments to ensure a balanced budget. Develop and present recommendations verbally or written in various forms, such as a narrative assessment, study or business plan.Generate periodic accounting or statistical reports to management or regulatory agencies.Coordinate budget process.Ensure the financial and budgetary integrity of the City's operations by establishing and maintaining sound budget practices, procedures, strategies and processes that reflect the best contemporary municipal methods and the best practices of governmental and professional advising and certifying entities.Direct the preparation and submission of appropriations.Analyze and forecast current and future years' revenues and expenditures trends and assist in preparation of the annual operating or capital improvement budget.a Perform management analysis. Analyze and evaluate various policies, procedures and operations to ensure organizational alignment with City-wide objectives, goals and budgets.Examine and evaluate current business processes, organizational structure and functions and update whenReview and evaluate service delivery methods and systems including administrative and support systems, technology and internal relationships within area of responsibility.Identify opportunities for improvement to services and implement changes to standard operating procedures to maintain internal controls and enhance services.Oversee, balance and reconcile general ledger statements, general journal entries, revenues, expenditures and depreciation to generate fiscal month and year-to-end balance sheets, and monitor changes in fund balance and cash flow financial statements.Analyze and prepare financial statements related to debt service, and all operating accounts, property tax distributions and other transactions such as payroll disbursements, revenues, cash receipts and accounts payable.Oversee payroll, benefits, all payroll deductions and operations including: year-end accruals and schedules, payroll taxes, supplemental pension contributions.Generate reports to assist external auditors.Account for fixed assets and warehouse operations including acquisitions, disposals and transfers, depreciation and updates of the assets schedules. Prepare, enter and post journal entries for capital purchases, depreciation, construction work in progress, retainage, accruals and transfers between accounts, funds or departments.Maintain and analyze assigned financial and accounting database and allied information management systems. Enter, retrieve and review accounting data from the centralized financial management system and personal computers or source documents: journal entries, invoices, collection details or budget transfers to generate financial reports.Maintain network security of finance and accounting or other automated record keeping systems to ensure system Train and assist system users.Supervise and provide direction and support to subordinate employees. Assign, schedule, guide and monitor work. Appraise and review employee performance of subordinates.Provide for training and development. Counsel, motivate and maintain harmony. Identify and resolve staff differences, conflicts and deficiencies.Establish performance goals for own staff, monitor progress, initiate action plans to evaluate and improve processes, service delivery and responsiveness to organizational and community needs, monitor and control security measures, inventories, information integrity, internal or external audit findings, or statutory requirement and compliance with professional standards.Participate in interviewing applicants and hiring, termination, transfers, discipline, merit pay and other employee status changes; realign organization structures for improved efficiency including staffing levels and job design. Enforce personnel rules and regulations and work behavior standards firmly and impartially.Establish and maintain effective working relationships with coworkers, officials, customer departments, financial institutions, regulatory agencies and the general public.Perform subordinate employees' duties if necessary to ensure continuity of operations during absences.Provide budgetary guidance and track departmental budget issues.Monitor and approve allocation of operational expenses for assigned departments; prepare reports and maintain records and files.Provide for compliance with applicable laws, rules and regulations; oversee preparation and monitoring of the City's annual budget.Knowledge of federal, state and local laws, regulations, rules and ordinances related to municipal accounting, budgeting, finance, fiscal controls, and management analysis; financial reporting including Generally Accepted Accounting Principles, Government Accounting Standards Board and Financial Accounting Standards Board pronouncements and publications; modem municipal accounting and management practices, generally accepted business analysis and research, fiscal administration, budgeting, accounting, auditing and investment practices, methods, policies, practices and procedures.Post award grant management and compliance with funding source administrative guidelines and requirements.Computer hardware, software and peripherals related to a wide range of accounting and financial management operations including computerized budgetary, financial and spreadsheets applications.Respond to and resolve sensitive and complex organization and community inquiries and complaints.Interpret oral, written, quantitative and electronic information dealing with complex abstract and concrete variables to identify, analyze, and solve practical management problems of considerable difficulty such as development and presentation of the City's annual operating and capital improvement budget.Clear, concise oral and written communication to develop and present complex accounting or statistical reports and financial schedules to management or regulatory agencies.Maintain detailed fiscal records and present annual reports to management.Regular worksite attendance is an essential function.Responsible for any other duties and assignments issued by the City of Socorro.Finance Director (Basic) $35.40 - $39.84Minimum QualificationsA B achelor's degree in Accounting, Business or Public Administration, Finance or related field.MBA, Master of Accountancy or CPA preferred.Six (6) years of professional experience in fiscal administration, budget management analysis and reporting including two (2) years of management or supervisory experience.Minimum of two (2) years of experience processing full cycle payroll.Payroll experience in a municipal environment preferred.Minimum of two (2) years in post award grant accounting.Possess a valid Texas class "C" Driver's LicenseFinance Director (Intermediate) 537.40 - $42.09Minimum QualificationsA B achelor's degree in Accounting, Business or Public Administration, Finance or related field.MBA, Master of Accountancy or CPA preferred.Eight (8) years of professional experience in fiscal administration, budget management analysis and reporting including six (6) years of management or supervisory experience.Minimum of six (6) years of experience processing full cycle payroll.Payroll experience in a municipal environment preferred.Minimum of six (6) years in post award grant accounting.Possess a valid Texas class "C" Driver's LicenseFinance Director (Advanced) $39.40 - $44.50Minimum QualificationsA Master 's degree in Accounting, Business or Public Administration, Finance or related field.Certified CPATen (10) years of professional experience in fiscal administration, budget management analysis and reporting including nine (9) years of management or supervisory experience.Minimum of nine (9) years of experience processing full cycle payroll.Payroll experience in a municipal environment preferred.Minimum of nine (9) years in post award grant accounting.Possess a valid Texas class "C" Driver's LicenseNote: Upon reaching maximum salary level in each category; only COLA increases will be given.Equipment:Operates office equipment such as computers and software, calculator, copy machine. scanner, shredder, fax machine, and multi-line telephone.Physical Requirements:Must be able to lift a minimum of 25Sits, stands for extended periods of time.Conditions of Employment:Pass Pre-Employment Drug Screening.Pass Background Check.Work flexible hours and overtime as required.Bilingual Skills: English & Spanish preferred.Click "apply" to submit materials electronically to us online today. The City of Socorro is an Equal Opportunity Employerrecblid dh7ex5qfj9122xj129alyz4jg7qifj
Lead Case Manager TFC
Upbring, El Paso
OverviewAbout Upbring At Upbring, we are servants on a mission to break the cycle of child abuse. We are warriors, brave as the thousands of Texas Children and families we serve. We stand up for those who can’t speak for themselves. We are a family who values innovation, empathy, patience, understanding and trustworthiness. About our Children's SheltersMany children begin life in the face of serious challenges. Instead of playing pretend and imagining grand adventures, unaccompanied children face perilous conditions alone as they travel to unfamiliar countries, leaving home and loved ones behind to escape war and violence. Our children’s centers, operated through a grant from the Office of Refugee and Resettlement (ORR), provide safety, stability and wraparound services. We help children grow into adults who have received love and kindness, instead of only violence and chaos. What You'll Do as a Lead Case ManagerThe Lead Case Manager has the overall responsibility of developing and managing the implementation of case management operational policies and procedures and case management services of Unaccompanied Children (UC) in accordance with Agency policies, licensing and funding standards and requirements, and other federal, state, and local regulatory requirements. Responsible for coordinating case management and safe and timely release services, training new case managers, and supervising the work of case managers. Our Upbring staff members are servant-leaders in the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family. All Upbring Children's Shelters employees must comply with ORR's vaccination mandate. All staff must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children (UC). Medical and Religious exemptions may be requested after an offer of employment is accepted. ResponsibilitiesWe Are Warriors | We Set the Standards for Child WelfareLead Case Manager Work Standards Review and monitor the intake/eligibility, verification, assessment, and approval process for incoming UC; assist with the interview process of UC to determine eligibility, conduct needs assessment, and obtain pertinent information to assist in the delivery of program servicesOversee, manage, and ensure family or sponsor reunification for UAC are completed in a timely manner as per ORR required timeframesMaintain an active caseload if needed and provide case management services that meet the needs of the UC and is in accordance with Agency policies, licensing and funding standards and requirements, and other federal, state, and local regulatory requirementsActively participate and verify case managers are participating in weekly case staffing with ORR designated Case Coordinator. Follow up with any case managers on any identified issues during case staffing. Report to Program Director any elevated casesOther duties and special projects as assignedCommunication Ensure and monitor the completion of all necessary paperwork, assessments, and documentation within required time framesEnsure all Individual Service Plans are completed within required time framesReview the completion and accuracy of reunification packets by case managers prior to submitting to third party Case CoordinatorsMaintain systems and processes for required statistical data and reports; complete weekly, monthly, quarterly, and annual reports to meet Agency requirements, licensing and funding standards and guidelines, and other regulatory requirementsEnsure all case management services, case files, and service plan outcomes meet licensing standards and will successfully pass auditing guidelines; complete, maintain, and review case files and records, including, but not limited to official documents, relevant and required information in accordance with licensing and funding standards and requirements and other regulatory requirementsProvide program updates on case management services including updates during weekly staff meetings or other meetings designated by Program DirectorWe Are Servants| We Help Others TeamworkWork closely with clinical staff, other professional service providers and foster parents to develop, monitor, manage, and evaluate individual service, safety plans and behavior plansActively assist in coordinating and reviewing UC’s individual service plans, service plan meetings, behavior plans or safety plansProvide oversight and guidance for the case management team as it relates to best practices, problem and conflict resolution, and referral services as it relates to providing the highest level of case management services to UAC; serve as an advocate and liaison for the UC; build and maintain positive working relationships with UAC UC service providers, foster families, children’s sponsor/family, and other program/agency staff. This includes actively participating in any ORR required policy update conference calls/trainings and providing timely feedback of updates to both case management staff and information to other required program staffAssist with the evacuation of UC in an emergency or natural disasterProvide on-call and back-up services as neededWork closely with Program Director and other service providers to ensure UC are receiving the quality of care and case management services needed and the program services are meeting its established goals and objectives We Are Family | We Are Passionate & Compassionate Building RelationshipsRespond to escalated issues and concerns raised by a sponsor or UC within a timely mannerWork closely with case management staff, interdisciplinary teams, and other program service providers to ensure UC are receiving the full scope of available program services and resources to meet Individual Service Plans (ISP)Work closely with UC to build trust and a positive rapport, while maintaining ethical boundaries alwaysWork as a team player and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the Agency and is consistent with Agency policies and practicesActively participate in exhibiting cultural awareness and sensitivity when interacting with children, parent(s)/guardian(s), staff, and the communityDeveloping & Engaging Others Coach and support staff to ensure they have the necessary tools and resources needed to optimize performance, ensure established program goals, and achieve operational excellenceCommunicate with direct reports in periodic one-on-one meetingsOrganize and deliver regularly scheduled staff meetings to communicate present, on-going, and future updates of pertinent information, projects, and initiatives Work closely with management team to interview, hire, and onboard new employees who are strong cultural fits for UpbringWork in collaboration with leadership and the Organizational Development and Culture Team to arrange training; when needed, coordinate and/or provide in-service training for staff developmentRegularly review employee performance, including goals and progress, to provide developmental feedback: use applicable agency development tools to facilitate growth and development in staffDraft and issue the 90-day and annual evaluations, along with supporting documentation, as per established procedures; work in collaboration with staff to set goals during evaluation periodsQualificationsLead Case Manager Minimum QualificationsBilingual (English and Spanish based on service area and service population)Masters’ degree in the behavioral sciences, human services, or social services fields and 1 year supervisory and case management experienceORBachelor’s degree and at least 3 years progressive employment experience that demonstrates supervisory and case management experienceStrong working knowledge of motivational interviewingAbility to establish rapport, trust, and boundaries with children, parents, and familiesStrong interpersonal and people skills with the ability to work and interact with diverse groups of peopleThe ability to apply compassion and empathy, while dealing with stressful and difficult situationsThe ability to work independently and collaboratively within a groupExcellent writing skills with the ability to write in a detailed and concise manner, writing free of grammatical errorsStrong and effective communication (verbal) skills with the ability to clearly communicate thoughts and provide instructionStrong organizational and time management skills with the ability to monitor the case management departments heavy caseload and meet deadlinesProficient in Microsoft Word, Excel, and OutlookLead Case Manager Preferred QualificationsExperience working with child welfare or other disadvantaged populationsLMSW, LPC, LCSW, or LMFTPerks at UpbringCompetitive PTO & paid holidays Health, dental, vision insurance & more! 403(b) PlanEmployee Assistance Program24/7 access to telemedicine and counseling services Discounted Gym Memberships Physical Demands & Work ConditionsThis position requires sitting and looking and using a computer for long periods of timePosition works in a child facility and has constant exposure to childrenLift, push, pull, move up to 50 lbs.The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus. Diversity. Equity. Inclusion. Belonging Perks at UpbringCompetitive PTO & paid holidays Health, dental, vision insurance & more! 403(b) PlanEmployee Assistance Program24/7 access to telemedicine and counseling services Discounted Gym Memberships Diversity. Equity. Inclusion. Belonging We are a diverse and inclusive Organization that recognizes our strength is in the efforts of our selfless warriors. Honoring and recognizing the value and dignity of all individuals is the cornerstone of our agency. The more diverse the individuals, thought processes and lived experiences, the greater the opportunity is to combine unique perspectives to make a greater impact. Our trust, respect, and appreciation for one another is demonstrated through our communication, celebration of progress and relentless effort to be at our best TO FULLFILL OUR MISSION OF BREAKING THE CYCLE OF CHILD ABUSE. Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status.PI239513088
Shelter Manager
Compass Connections, El Paso
It's a great feeling to work for a company that does so much good for others around the world!Academic Req:Required - Associate degree or bachelor's or undergraduate degree from an accredited program/university preferably in one of the following areas: social work, psychology, criminal justice, sociology, or related field of study;Preferred - Graduate degree from accredited program/university in a related fieldCertifications: First aid, CPR, Emergency behavior interventionWork experience:Required - Minimum of one (1) year of related experience and/or training; Preferred - Two (2) plus years of related experience and/or training Full-TimeCritical Action Items & Measurable Deliverables:1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.2. Supervise development of shift schedules and staff assignments.3. Monitor zone supervisors to ensure that daily progress and activities are documented completely and accurately and in compliance with agency policies and procedures.4. Assist with orientation of new children and staff.5. Provide input into development of treatment plans as appropriate.6. Maintain knowledge of positive child management techniques including verbal redirection, de-escalation, and containment.7. Plan, organize and supervise activities for children in accordance with the daily activity schedule.8. Maintain a secure campus environment by making rounds as required and using proper application of radio communication protocols including responding to all radio calls.9. Be a positive role model for the service population.10. Work evenings, weekends and holidays as needed or requested by the position supervisor.11. Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.12. Maintain confidentiality in all areas of the service population and program operations.13. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.Other Responsibilities:1. Supervise zone supervisors assigned to this position to ensure staffing levels meet each child's physical, social, emotional, educational, and recreational needs and comply with contract and regulatory standards and requirements.2. Schedule appointments for children and follow-up to ensure each child's essential needs are met.3. Develop and maintain effective working relationships with personnel and/or other professionals including law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources.4. Regularly observe and evaluate buildings, grounds, equipment, staff, children, vehicles and other program resources and address issues and problems as needed.5. Frequently traverse from one area of the physical plant to another.6. Communicate effectively in writing and verbally in English and Spanish.7. Meet all pre-determined deadlines required by program supervisor and federal partners.Requirements: 1. Pass a pre-employment drug screen and random drug screens throughout employment.2. Provide proof of work eligibility status upon request.3. Pass a pre-employment and biennial criminal background checks.4. Demonstrate the ability to:a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics.b. Work collaboratively with other staff members, service providers and professionals.c. Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.d. Work in a fast-paced environment and maintain emotional control and professional composure at all times.e. Maintain computer literacy required to meet the responsibilities of the position.f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.5. Demonstrate a working knowledge of all Compass Connections policies and procedures.• Here at Compass Connections, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission!• Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.• Compass Connections is an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of Compass Connections, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.English (United States)If you like to work with people that believe they can make a difference in the world, this is the company for you!EEO StatementIt our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.Click here to view the "EEO is the law" poster#LI-Other#LI-Not Applicable#LI-Full-time
Medical Transcriptionist
Compass Connections, El Paso
It's a great feeling to work for a company that does so much good for others around the world!Academic Req: Required - High school diploma or equivalent; Preferred - Possess a degree in Community Health or Medical Services equivalent.Certifications: Current BLS certification (PALS preferred); First aid; CPR.Work experience: Required - Two (2) years' experience performing professional administrative work in a health care setting, including medical scribe/healthcare documentation specialist experience and providing Spanish/English transcription of medical documentation.Critical Action Items & Measurable Deliverables:Meet and maintain all federal and state regulatory guidelines and standards applicable to this position. Communicate effectively with Certified Nurse Practitioner, RN Manager, and other medical staff regarding care for service population and be a liaison between the medical and residential services divisions. Maintain electronic medical health care records and federal Medical Portal. Assist in daily MAR audits, ensuring proper documentation. Reporting all medication errors to RN Manager. Compile daily medical lists and distribute them to all designated staff. Assist in medical intake process in collaboration with other medical staff. Maintain confidentiality of health care records and information in keeping with HIPAA, Protected Health Information (PHI) requirements and Compass Connections confidentiality protocol and procedures. Adhere to scheduled hours pertaining to position, remain available for on-call scheduling, and work evenings, weekends and holidays as needed, requested, or deemed appropriate by Deputy Executive Director, Medical Services and Executive Director. Know, understand, and apply positive behavior management techniques including verbal redirection, de- escalation, and containment. Know and recognize the signs of abuse, neglect, exploitation, and sexually provocative behavior and implement professional response, reporting and documenting procedures. Show appreciation and affection toward children in a manner that is compassionate and professional, minimizing cultural misinterpretations. Participate in scheduled meetings and in team decisions and operations. Plan, organize, and prioritize daily work using sound judgment. Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency. Maintain confidentiality in all areas of the service population and program operations. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and always complying with required dress code. Ensure all referrals and orders initiated by Certified Nurse Practitioner are completed and specialty appointments are scheduled. Attending and participating in all on-site medical appointments in the exam room with Certified Nurse Practitioner (i.e., initial medical exam, sick calls, and follow-up appointments). Provide assistance to Certified Nurse Practitioner with translation of verbally reported past medical history, history of present illness, and signs and symptoms as needed. Transcribe all written documentation for Certified Nurse Practitioner into applicable electronic medical record platforms in compliance with federal and licensing standards.Other Responsibilities:Perform all administrative duties of the clinic or designated site(s) in accordance with Compass Connections federal policies and procedures. Administer and execute assigned medical services for service population as prescribed by an advanced practice provider or physician and applying best practice guidelines to include but not limited to medication administration, and well and sick child visits. Complete accurate documentation of activities performed in accordance with agency policies and procedures, contract and regulatory requirements and standards and program timeline requirements. Meet all pre-determined deadlines required by program and federal partners. Other duties as assigned.Requirements:Pass a pre-employment drug screen and random drug screens throughout employment. Provide proof of work eligibility status upon request. Pass pre-employment and biennial criminal background checks. Demonstrate the ability to:Respond sensitively and competently to the service population's cultural and socio-economic characteristics.Work collaboratively with other staff members, service providers and professionals.Communicate effectively in writing and verbally in English.Work in a fast-paced environment and maintain emotional control and professional composure at all times and make decisions based on the needs of the program and service population.Maintain computer literacy required to meet the responsibilities of the position.Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.Demonstrate a working knowledge of all Compass Connections policies and procedures. Must complete and sign Operations Policy and Procedure review and certification. Must provide current physical-medical release and provide proof of immunizations, titers, or declinations for the following:MMRVaricellaHepBHepATetanusPPDMeningococcal (preferred)Must be able to perform physical activity such as extensive walking, lifting of patients, stretching, and bending. Must be able to work in a team environment. Must be able to maintain professional people skills, including oral, written, listening, and non-verbal communication skills.Here at Compass Connections, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission!Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.Compass Connections is an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of Compass Connections, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.English (United States)If you like to work with people that believe they can make a difference in the world, this is the company for you!EEO StatementIt our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.Click here to view the "EEO is the law" poster#LI-Other#LI-Associate#LI-Full-time
Shelter Manager
Compass Connections, El Paso
It's a great feeling to work for a company that does so much good for others around the world!Company: Compass ConnectionsBusiness Unit: RSD El Paso West - Casa MariposaLocation: 5901 Bandolero Dr, El Paso, TX, 79912.Academic Req: Required - associate degree or bachelor's or undergraduate degree from an accredited program/university preferably in one of the following areas: social work, psychology, criminal justice, sociology, or related field of study; Preferred - Graduate degree from accredited program/university in a related field.Certifications: First aid, CPR, Emergency behavior interventionWork experience: Required - Minimum of one (1) year of related experience and/or training; Preferred - Two (2) plus years of related experience and/or training.Status: Full-TimeRequired: Bilingual - English and Spanish.Critical Action Items & Measurable Deliverables:1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.2. Supervise development of shift schedules and staff assignments.3. Monitor zone supervisors to ensure that daily progress and activities are documented completely and accurately and in compliance with agency policies and procedures.4. Assist with orientation of new children and staff.5. Provide input into development of treatment plans as appropriate.6. Maintain knowledge of positive child management techniques including verbal redirection, de-escalation, and containment.7. Plan, organize and supervise activities for children in accordance with the daily activity schedule.8. Maintain a secure campus environment by making rounds as required and using proper application of radio communication protocols including responding to all radio calls.9. Be a positive role model for the service population.10. Work evenings, weekends and holidays as needed or requested by the position supervisor.11. Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.12. Maintain confidentiality in all areas of the service population and program operations.13. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.Other Responsibilities:1. Supervise zone supervisors assigned to this position to ensure staffing levels meet each child's physical, social, emotional, educational, and recreational needs and comply with contract and regulatory standards and requirements.2. Schedule appointments for children and follow-up to ensure each child's essential needs are met.3. Develop and maintain effective working relationships with personnel and/or other professionals including law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources.4. Regularly observe and evaluate buildings, grounds, equipment, staff, children, vehicles and other program resources and address issues and problems as needed.5. Frequently traverse from one area of the physical plant to another.6. Communicate effectively in writing and verbally in English and Spanish.7. Meet all pre-determined deadlines required by program supervisor and federal partners.Requirements:1. Pass a pre-employment drug screen and random drug screens throughout employment.2. Provide proof of work eligibility status upon request.3. Pass a pre-employment and biennial criminal background checks.4. Demonstrate the ability to:a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics.b. Work collaboratively with other staff members, service providers and professionals.c. Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.d. Work in a fast-paced environment and maintain emotional control and professional composure at all times.e. Maintain computer literacy required to meet the responsibilities of the position.f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.5. Demonstrate a working knowledge of all Compass Connections policies and procedures.*Signature confirms employee presented with and understands position description• Here at Compass Connections, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission!• Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.• Compass Connections is an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of Compass Connections, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.English (United States)If you like to work with people that believe they can make a difference in the world, this is the company for you!EEO StatementIt our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.Click here to view the "EEO is the law" poster#LI-Other#LI-Mid-Senior level#LI-Full-time