Deployment Manager Salary in Detroit, MI

Departmental Requirement and Preferences: Knowledge of industry best practices, tools, and solutions for Software Quality Assurance teams. Experience introducing and facilitating organization change through proven change management techniques. Test Management experience for large IT projects. Experience in automated testing tools is a must. Effective communications with executives, peers, and direct reports. Other Responsibilities Provide clarity on objectives, scope, and organizational change management. Provide input to business technology planning. Manage IT technology solutions to ensure successful fulfillment of end-user requirements, proper and accurate testing and sound implementation. Deliver solutions consistent within current context of overall architecture. Maintain and control budget, schedule and resources. Meet regularly with team to gather work statuses. Participate in an advisory board/governance committee (e.g., change management, architecture, data quality) to manage IT services demand. Provide input into demand management process and executes on plan. Ensure compliance with enterprise technology standards, governance processes, and performance metrics to ensure IT delivers value to the enterprise. Ensure adherence to policies, procedures, and standards. Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output. Measure service performance. Identify opportunities for process improvements and then implement. Support the user community in system and process matters/issues. Ensure efficient customer service to internal clients and external vendors. Forecast and manage technology costs by providing input into annual budget planning and provides for consolidation. Manage budget and take appropriate steps to stay within budget. Discuss work progress and obstacles. Provide advice, guidance, encouragement and constructive feedback. Ensure work, information, ideas, and technology flow freely across teams. Establish measurable individual and team objectives that are aligned with business and organizational goals. Document and present performance assessments. Recognize and reward associates commensurate with performance. Partner with direct reports to establish a career development plan that is aligned to achievement of performance and career goals. Implement organizational talent management processes, policies and procedures (e.g., staffing, EEO, diversity, performance management, career development, reward and recognition, and retention.) Provide input to the identification and development of potential future leaders. Identify the roles, skills and knowledge required to achieve organization goals. Forecast staffing requirements (e.g., headcount, skills). Ensure staff has the resources and skills needed to support all work initiatives. Participate in IT workforce deployment activities. Advocate the need for change. Act as a change agent to implement and manage best practices within area of responsibility. Execute change through frequent, communication to staff and clients about the change and the impact of the change (individual and business). Consistently advocates for the change. Coach staff through the change. Identify and remove obstacles to change. Generate appropriate communication, process and educational plans for mitigating the disruption of change. Approve vendor contracts within budget authority. Review vendor contracts for alignment with desired results. Provide advice to the vendor relationship decision-making and contract development processes. Identifies and confirms performance problems and notifies Contract Managers. Anticipate and analyze trends in technology while assessing the emerging technologies impacts. Plan, organize, direct and control, and lead assigned functional area and ensure its alignment with business objectives. Operate within broad objectives to ensure optimum utilization of capital, staffing and equipment. Oversee the development of corporate standards, technology architecture, technology evaluation and transfer. Other duties may be assigned. Oversee the planning, organizing and execution of a department and is accountable for IT functional/ departmental decisions, management, and results. Operate within broad objectives to ensure optimum utilization of capital, staffing and equipment. Oversee the development of corporate standards, technology architecture, technology evaluation and transfer. Manage the delivery of multiple services required to support the IT strategy. Contribute to the development of an IT strategy. Collaborate with department directors across the organization and key stakeholders for the coordination and alignment of objectives and functions across multiple functional areas. Work with business unit managers and form alliances on projects, operational decisions, scheduling requirements/ conflicts and vendor contract clarification. Plan, implement, direct, and monitor IT technology solutions to ensure successful fulfillment of end-user requirements, proper and accurate testing and sound implementation. Deliver solutions consistent within current context of overall architecture. Maintain and control budget, schedule and resources. Participate in an advisory board/governance committee (e.g., change management, architecture, data quality) to manage IT services demand. Provide input into demand management process and executes on plan. Manage the development of enterprise technology standards, governance processes, and performance metrics to ensure IT delivers value to the enterprise. Ensure adherence to policies, procedures, and standards. Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output. Measure service performance. Identify opportunities for process improvements and then implement. Manage designated processes and is accountable for ensuring that established processes are followed. Support the user community in system and process matters/issues. Ensure efficient customer service to internal clients and external vendors. Develop, track, and control the IT annual operating budgets. Ensure department works within budget guidelines; track and take appropriate steps to stay within budget. Discuss work progress and obstacles. Establish measurable individual and team objectives that are aligned with business and organizational goals. Partner with direct reports to establish a career development plan that is aligned to achievement of performance and career goals. Implement organizational talent management processes, policies and procedures (e.g., staffing, EEO, diversity, performance management, career development, reward and recognition, and retention.) Identify the roles, skills and knowledge required to achieve organization goals. Forecast staffing requirements (e.g., headcount, skills). Ensure staff has the resources and skills needed to support all work initiatives. Participate in IT workforce deployment activities. Act as a change agent to implement and manage best practices within area of responsibility. Execute change through frequent, communication to staff and clients about the change and the impact of the change (individual and business). Generate appropriate communication, process and educational plans for mitigating the disruption of change. Approve vendor contracts within budget authority. Provide advice to the vendor relationship decision-making and contract development processes. Anticipate and analyze trends in technology while assessing the emerging technologies impacts. Other duties as assigned. "Qualifications" EDUCATION AND/OR EXPERIENCE Bachelor's degree in related field required. Seven (7) years of relevant IT and business/industry work experience with one (1) year of leadership experience in managing cross-functional teams or projects required. Experience in supervising and building relationships with people at all levels required. OTHER SKILLS AND ABILITIES Decision making, critical and strategic thinking skills ability to achieve or exceed planned outcomes. Must possess a combination of business, technical and leadership skills and competencies understanding of client's business needs, processes and functions Solid knowledge of IT infrastructure, architecture, application development and support, networks, and computer operations Written and verbal communication skills and the ability to influence others. Demonstrated ability to launch and deliver one or more IT projects on time and within budget. Ability to work with a variety of individuals and groups in a collaborative manner. Other related skills and/or abilities may be required to perform this job.All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.

Job Description Summary Designs, develops, analyzes, troubleshoots, and documents computer network and infrastructure. Supports client environments as member of Logicalis' 24x7x365 operations team. Responsible for support, incident, problem, change, configuration, performance, and capacity management of devices and resources monitored by Logicalis Managed Services. Provides Tier 3 engineering and support for relevant technology of environments. Essential Duties and Responsibilities Designs, installs, and troubleshoots Cisco Application Centric Infrastructure fabric, including Network Centric and Application Centric deployments Performs design and analysis of IP addressing, network security, internet access, e-mail, DNS, NT related services, disaster recovery, content filtering, power considerations, and remote access. Demonstrates understanding of ethernet frames, frame switching, ether types, T-1, DS-3, PPP, Frame Relay. Masters assigned discipline within technical offering (ie: video, security network management, remote access, routing). Responds and solves client issues utilizing technology tools, procedures, and training through awareness of service offerings and Service Level Agreements (SLAs). Understands Information Technology Infrastructure Library (ITIL) and follows predefined ITIL incident, problem and change management processes in place for each client when working to resolve client requests or outages. Provides direct client interaction as needed in support of client operations. Performs a high level of troubleshooting. Develops design schematics (using Visio, MS PowerPoint and sketches.) Attains quick problem resolution during implementation and/or troubleshooting of systems. Tests, evaluates, and develops new products, offerings, and solutions.Conducts training of team members in both formal and informal environments. Handles several tasks simultaneously (ie: pre-sales designs, troubleshoot and develop internal network, respond to network down emergencies). Communicates all events that are not anticipated (new product requirements, equipment failure, design changes, schedule changes) with manager. Creates, uses and maintains technical and process documentation. Remains current on technical and company related literature/correspondence and regularly reviews administrative procedures. Coordinates service outages with Service Delivery Managers as required. Documents post-incident response and root cause analysis. Sets course for repeatable processes and auditing Logicalis processes against service descriptions. Provides technical leadership and acts as technical resource and mentor to team members. Oversees and executes as needed client health checks in support of client operations. Executes technology onboarding checklist (integration projects) and documents risks in integration projects. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education: Bachelor's Degree in a related field. Experience / Technical Requirements 5 years in Cisco environments; switches, routers, and firewalls.Experience with Cisco SD-WAN (Viptela)Experience with Cisco DNA CenterExperience with Cisco MerakiExperience with Fortinet and/or Aruba network devicesSpecialty such as network infrastructure, network security or network management.Proficient use of all Microsoft Office applications. Certifications One or more of following Cisco certifications: Cisco Certified Network Associate (CCNA)Cisco Certified Network Professional (CCNP)Other Skills and Abilities Possess strong organizational skills, ability to prioritize work.Ability to multi-task (projects, new requirements, equipment failures, design changes).Exceptional customer service, verbal and written communication skills.Demonstrated track record for completing complex engineering tasks.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicablefederal or state laws. Salary Compensation Range: $77,500 to $101,000

We are hiring for an Application Developer Technical Lead within our Digital Experience team at Blue Cross Blue Shield of Michigan (BCBSM). About the Role This Application Developer Technical Lead supports the digital experience platform including member portal, member mobile, public and retail applications. This role will work closely with clients, business analysts and team members to understand the business requirements that drive the analysis and design of quality technical solutions that align with business and IT strategies. This role will lead major projects/programs providing technical direction and support in the full systems life cycle that span a broad range of applications to ensure application software is delivered on time and within budget. In this Application Developer Technical Lead opportunity, you will: Lead and/or participate in project planning processes. Develop work plans or reviews other work plan timelines and manage workflows to meet project timeframes. Work on teams to define all applications within the department. Gather information such as the cost to build and maintain the application, the business value produced, the quality of the application, and the expected life span. Identify technical requirements. Lead project teams building applications. . Plan and schedule the installation and deployment of new modules, upgrades, and fixes to the production environment. Ensures modules are production ready. Validate deployment. Evaluate new application packages and tools and performs research on best practices. Provide recommendations for solutions. Oversee and assist in production support. Troubleshoot existing information systems to identify errors or deficiencies and develops solutions. Provide ongoing maintenance applications. Lead the technical evaluation and selection process for improving application performance by overseeing gap analysis, feasible alternative solutions, and recommending and/or approving the scope of modifications. Ensure all applications are documented according to standards. Discuss teamwork progress and obstacles. Provide advice, guidance, encouragement, and constructive feedback. Provide technical leadership, coaching and mentoring to team members. Provide technical guidance or systems process expertise. Provide performance feedback to managers. Education and Experience: Bachelor's degree in related field. Seven (7) years of application programming and analysis experience required. Broad level of understanding surrounding information systems and application architecture standards required. Experience designing, developing, and testing applications using proven or emerging technologies. Project management and experience in leading projects required. Other Skills and Abilities: Demonstrated ability to analyze and interpret very complex problems or processes that span multiple business areas, identify, and understand requirements, and develop alternate solutions. Understand the necessity and value of accuracy and attention to detail ability to process information with high levels of accuracy. Expertise in multiple technical environments and possesses business knowledge that spans multiple business areas. Written and verbal communication skills. Ability to work independently, or within a team environment. Departmental Preferences: Knowledge of native/ hybrid mobile application programming languages for iOS (Objective-C/Swift) or Android (Java/Kotlin), ionic, capacitor is a plus! Understand project management processes and standards for waterfall and agile depending on type of the project. Technical Certifications on Cloud Technologies, J2EE framework, architecture. 7 years of strong and hands on architecture and design experience in technologies including Java, Spring, Spring Boot, Spring Batch, Angular JavaScript, JSON, RESTful services & microservices. 5 years' experience in software architecture and/or product development with Cloud Technologies & API Platforms, SOA standards - involving AWS, GCP, MuleSoft, Informatics Cloud Platforms, OKTA, SOAP, REST, WSDL, JSON, XSLT, K8, Docker, AWS Lambda, etc. All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.

Design, build, test, implement, maintain, and optimize the network, telecommunications, desktop, and mobility system infrastructure and operations. Monitor and optimize the performance of operating systems and applications. Diagnose system failures and take corrective action. Use strong client service orientation to ensure all requests and problems are resolved. Coordinate and work on multiple cross-functional initiatives and projects as a technical lead or advisor. Develop/build highly complex systems that may have system-wide impact, integrate across the organization, and involve multiple technical environments and disciplines. Participate in short- and long-term planning efforts with stakeholders and IT groups. Develop cost/time estimates. Identify and communicate how IT solutions can support the achievement of short- and long-range business goals. Develop the prioritization of requirements and match resources with requirements. Work with business analysts, Architecture, and stakeholders to understand business needs. Lead the evaluation of technical requirements for projects to determine the impact to the infrastructure. Determine systems specifications, input/output processes and working parameters for hardware/software compatibility. Assist in the business process redesign and documentation for new technology as needed. Lead, create, and collaborate with cross functional teams to develop design documents that can be implemented. Participate in technical design review of applicable projects. Develop custom integration solutions. Lead the design and implementation of security solutions. Ensure the integrity of host computers, multiple databases and secure data transfer. Direct efforts to demonstrate that information systems are compliant with appropriate corporate policies, industry standards, government regulations, and contractual requirements. Identify discrepancies resulting from security audits, develops plans for corrective actions and tracks actions to closure. Establish requirements, methods and procedures for routine maintenance. Lead or provide technical direction for the planning, designing, and execution of testing efforts. Ensure that tests evaluate all possible impacts on the current infrastructure or application. Coordinate and lead the deployment and review of new, modified or enhanced system components or services. Certify the functionality of components and services. Develop and maintain metrics around the system and institute a process for continuous improvement. Perform periodic reviews with users and vendors. Define and ensure continuous monitoring procedures are set according to the standard procedures and requirements. Coordinate problem resolution among a variety of functional areas and provide subject matter expertise support for diagnosing and resolving problem. Provide guidance to other team members. Lead the development of contingency plans including reliable backup and restore procedures. Identify business continuity/disaster recovery risks and mitigation plans. Support and establish systems environment standards. Ensure compliance with policies, procedures and standards. Work with vendors to resolve problems. Ensure that external parties are adhering to contract requirements. Evaluate vendor solutions to ensure compliance with requirements and cost-effectiveness. Develop SLAs for external relationships. Provide technical leadership, coaching and mentoring to team members. Develop reports and presentations for senior management, as needed. Provide performance feedback to managers, as needed. Recommend training programs targeting specific areas of improvement. Other duties may be assigned. "Qualifications" EDUCATION AND/OR EXPERIENCE Bachelor's degree in relevant field preferred. 7 years of relevant IT work experience required. Relevant certification is required. Demonstrate in-depth knowledge of broad range hardware and software products. OTHER SKILLS AND ABILITIES Knowledge of major products and services and product and service groups Ability to apply this knowledge appropriately to diverse situations. Ability to be flexible and adapt to changing environments Written and verbal communication skills and ability to work collaboratively with system users and other technical collegues. Ability to work independently or within a team environment. Analytical thinking skills. Other related skills and/or abilities may be required to perform this job. All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.