Assurance Manager Salary in Des Moines, IA

Job DetailsAre you passionate about improving the quality of healthcare? Are you ready to leverage your talents to make healthcare better for everyone? Do you want the opportunity to give back to your community? Do you want to have fun at work? Then join the growing team at Health Services Advisory Group (HSAG) that is transforming the delivery of healthcare in the United States!SummaryHSAG is nationally recognized as an industry leader in the areas of audits, data analysis, measure development, and patient satisfaction surveys. We are in search of talented individuals who are interested in a career in healthcare performance measure auditing as an Auditor, Sr. in HSAG's Audits department within the Data Science & Advanced Analytics division. Together we can spread positive change to make healthcare better. The Auditor, Sr. position benefits from HSAG's desire to grow its staff into future leaders of healthcare quality improvement in the nation. HSAG's auditors are provided formal training in an assortment of healthcare-related topics, including health policy, clinical concepts, overview of analytic methods, data sources, and management techniques. HSAG offers:A comfortable work-life balance, and flexible work schedules.Three weeks of paid time off and 15 company-paid holidays where staff leave two hours early prior to each holiday to get a "jump start" on holiday festivities.HSAG offers a competitive benefit package which includes medical, dental, vision, tuition reimbursement and 401(k).The Auditor, Sr. is a primary contributor to the Audit department's work that spans the broad spectrum of healthcare performance measurement projects at HSAG. Driven by intellectual curiosity and a passion for healthcare quality, this position performs-under supervision-healthcare auditing, data validation, and performance measurement projects through various stages including implementation, day-to-day operations, audit support, evaluation, and reporting. Activities include independently developing work plans, report templates, and timelines; independently leading contracts and project tasks; guiding coordination and Auditor I, II, and III staff in oversight and maintenance of project files and other project tasks; leading client teleconferences and meetings; performing online research on healthcare topics; leading performance measure validation audits; and providing regular progress reports to Data Science & Advanced Analytics management staff.Details regarding potential project assignments will be discussed with potential candidates during the interview process.Essential Competencies, Duties and ResponsibilitiesServe as a primary contributing member of HSAG's Audits department within DSAA.Serve as a lead auditor for all performance measure validation audits.Lead and manage multiple client contracts as primary point-of-contact and subject matter expert.Mentor and train junior staff with limited supervision.Provide oversight of supplemental Healthcare Effectiveness Data and Information Set (HEDIS®)[1] audit operations.Independently act in a liaison capacity between appropriate management personnel and staff, transmitting decisions and information to organizational units as appropriate, as well as outside agencies and organizations.Lead project management tasks, including communication (written, phone, fax).Communicate directly and manage project partners, consultants, subcontractors, and other entities on audit and performance measure validation-related projects.Maintain, tag, and sort documents for assigned projects on appropriate SharePoint team sites and HSAG's corporate and federal networks following HSAG prescribed governance rules.Prepare project deliverables and lead documentation and submission of deliverable using the appropriate mechanism (i.e., electronic, hard copy, direct data entry etc.).Develop and adhere to project time and task schedules, identify opportunities to improve the project process, and develop quality improvement activities accordingly.Meet agreed-upon deadlines in a timely fashion and independently and accurately prepare and type deliverables, reports, various project documents, letters, and other material.Lead and complete the development of written and data-oriented reports in Microsoft Word and Excel.Conduct research via the Internet including literature searches of clinical topics as assigned.Participate in and lead pertinent healthcare educational and training presentations as required.Conduct Internal Quality Control (IQC) monitoring regarding efficiency/effectiveness of activities conducted. Present issues and recommended solutions and take corrective actions as indicated.Serve as a subject matter expert to HSAG staff and clients on HEDIS measures and non-HEDIS performance measures as applicable.Represent HSAG in a professional manner at all times.[1] HEDIS Certified Measures® is a registered trademark of the National Committee for Quality Assurance (NCQA).Compensation: 101,000 to 125,000/annually DOEJob Requirements:Education and/or ExperienceMaster's degree in business, science, or healthcare-related field.At least seven years of work experience in healthcare and a minimum of ten years of work experience are required.Certified HEDIS Compliance Auditor (CHCA) required.At least five years of auditing experience and four years of experience as a lead auditor; at least four years in HEDIS auditing and/or data validation, with at least one year as a lead are required.Advanced knowledge of performance measures is required.Experience writing client reports as a lead author and report designer is required.Prior experience leading multiple medium and large projects or contracts is required.Experience writing responses to requests for proposals is required.At least two years of supervisory experience, including experience mentoring junior staff.Other QualificationsProficient English/communication skills (i.e., public speaking, spelling, composition, grammar, proofreading and editing).Proficient interpersonal skills.Experience in Microsoft Word, PowerPoint, and Outlook.Experience in Microsoft Excel.Experience in conducting research via the Internet.Ability to handle several projects simultaneously and work with multiple teams.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.HSAG All User Information Security ResponsibilitiesAll workforce members, volunteers, contractors or third-party agents of HSAG, Inc. who are authorized to access information systems and/or associated company data on paper or in electronic format are responsible for the following:Adhering to policies, procedures and guidelines pertaining to the protection of HSAG Company Data.Reporting actual or suspected breaches or vulnerabilities in the confidentiality, integrity or availability of HSAG Data to your immediate supervisor/manager, Corporate Compliance or Information Technology/Security Personnel.Reporting actual or suspected breaches or vulnerabilities in confidentiality, integrity or availability of Corporate Data, may be reported anonymously, via the NAVEX Global Compliance hotline at 1-800-992-9892.HSAG publishes various policies, guidelines and procedures related to the protection of Corporate Data and Information Systems. They can be found on the corporate SharePoint website. Information on requirements that may be unique to your business unit or a system you have access to can be found by talking to your supervisor/manager or designated system administrator.DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs requiring non-regular work hours, or technological developments).HSAG is an EEO Employer of Veterans protected under Section 4212.If you have special needs and require assistance completing our employment application process, please feel free to contact us. EOE M/F/Vet/DisabilityGet job alerts by email.Sign up now!

Job DescriptionWe are looking for responsible and well-organized Enrollment Representatives to provide information and support for individuals navigating the application, decision, and enrollment processes into our public and private schools. The position includes providing routine advice and guidance to prospective and current students regarding applicable policies and procedures, document requirements and resolving typical process problems as they occur to ensure family satisfaction. In our fast-paced environment, a skillful candidate will demonstrate the ability to manage high call volume of both inbound and outbound calls, meet Quality Assurance targets and help achieve Enrollment targets with a high standard of accuracy and excellent communication skills. Our trained representatives will discuss product features, costs, terms and coordinate sales agreements and transactions with internal team members, with high integrity, through secure online processes.We are looking for responsible and well-organized Enrollment Representatives to provide information and support for individuals navigating the application, decision, and enrollment processes into our public and private schools. The position includes providing routine advice and guidance to prospective and current students regarding applicable policies and procedures, document requirements and resolving typical process problems as they occur to ensure family satisfaction. In our fast-paced environment, a skillful candidate will demonstrate the ability to manage high call volume of both inbound and outbound calls, meet Quality Assurance targets and help achieve Enrollment targets with a high standard of accuracy and excellent communication skills. Our trained representatives will discuss product features, costs, terms and coordinate sales agreements and transactions with internal team members, with high integrity, through secure online processes.As an Enrollment Representative your focus will be directly dedicated tosupportingall internal and external business partners by acting asaninitialand ongoing contact point for enrolling families,staff,and internal departments.Enrolling families will rely on you to answer their questions, address theirconcerns,and help them with one or more of our school products or services.You willneed to know your way around a computer and be comfortable supporting families' concerns, interpreting families accounts, andprovidingprogressive updates while displaying highly developed customer service soft skills via phone including empathy and relationship building skills.Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.Stride is a community of passionate leaders.Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions.Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.NOTE:We anticipate this position will pay $15.75 per hour. This is a temporary/contractor role, and you will be an employee of Randstad.ESSENTIAL FUNCTIONS: Very motivated sales consultant to meet sales and enrollment goals, with good presentation/closing skills.Ability to multi-task quickly between systems while assisting afamily.Prioritize effectively and manage competing priorities to deliver and driveresults to consistently meet role-specific Key Performance Indicators (KPIs)Develop relationships with adult students, parentsor legal guardiansandassistin collecting all required compliancy documentation according to established department policies andprocedures.Excellent troubleshooting/researching skills; ability to solve practicalproblemsas well as support various brands.Manage high volumeinboundcalls with outbound call expectations (family follow up, enrollment updates, etc.)Track and accurately capture call related data within allotted time frames during andimmediatelyafter each callwithin our Salesforce CRM tool.Maintain a family-focused mind-set to creatively address family concerns with integrity and share feedback with otherteammates, tomaintainfamily retention.Comply withcorporate and departmental policies, specifically as they relate to attendance, schedule adherence, conduct, and data security as it pertains to our families and student's information.Capability to work in a remote environment with a high degree of autonomy and adherence to a defined shift which is determined by management that can routinely change based on business needs; therefore, flexibility in work hours is critical and may include weekends, holidays, and optional over-time.Certificates and Licenses: None required.Residency Requirements: Remote Worker, U.S. residents of the 50 states, and D.C.REQUIRED QUALIFICATIONS: High School Diploma0-1Year of customer service or call center experienceExperience in a Call Center/Sales Environment OREquivalent combination of education and experienceSystem Requirements:Our work from home membersarerequired to have andmaintain High-speed internet connection. At the minimum 50Mbps download speed and 10Mbps upload speed, if not competing with other household users. For the sake of call quality, satellite, DSL, data plans, wireless or dial-up services are not compatible.Some Internet service providers enable what is called SIP ALG (Session Initiation Protocol Application Layer Gateway). This interferes with our systems and must be disabled by the provider.Ethernet connection is preferred.DESIRED QUALIFICATIONS: Physical requirements: sedentary work, fluent typing, listening, speaking, extensive reading, repetitive motions, and extended computer usage.Ability to maintain a professional home office without distraction during our hours of operation.Attend virtual training via web cam.Own or have daily access to a smart device where Apps can be downloaded/accessed (i.e., phone, tablet)Strong verbal and written communication skills.Excellent listening skills and aconsultative approach to customer service.Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.Ability to clear required background check.Previous experience with Stride/K12.Previous experience in working in a call center environment.Salesforce Experience.Previouscustomer service orsales experience with proven record of achievement.Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.We anticipate this position will pay $15.75 per hour. This is a temporary/contractor role, and you will be an employee of Randstad. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Randstad offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is virtual and open to residents of the 50 states, D.C.The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Job TypeContractorThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Summary: Responsible for using best practice PMO methodology to create a project plan to fit the stakeholders/sponsors needs and deliver on desired outcomes.Education/ Experience: Bachelor degree in an IT-related discipline - preferred.PMP certification - preferred. 5+ years experience managing projects.Skills and Competencies: Advanced verbal and written communication skills.Must have a strong command of the English language written and oral.Ability to develop project plans, manage individual deadlines and goals.Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics.Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.Advanced proficiency with all MS Office applications, MS Project and/or Visio.Highly organized with good time management skills.Customer service orientation, and strong interpersonal skills.Analytical thinker with creative problem solving skills and attention to detail.Major Job Duties and Responsibilities: Develop integrated baseline project plans applying estimating models, identify resources and skills required, document estimating assumptions, refine plans and manage performance against them.Recommend best solutions based on understanding of business issues.Provide task-based schedule and cost forecasts and assist in assessing risk-based provisions.Capture and track program metrics and perform analysis.Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk.Manage client expectations, anticipates operational and tactical risks and tracks them.Clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required.Manage project closure initiatives, such as client satisfaction survey and closure analysis.Document and archive project activities, deliverables, tools and findings for future projects.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™

Summary: Develop business line process maps, procedures for new business initiative.Education/ Experience: Bachelors degree.Specialization in Business, Finance, Engineering, Science or Math is desirable.8+ years experience.Experience in most facets of project lifecycle; proficient comprehension of project management methodologies; genuine commitment to project environment and discipline.Skills and Competencies: Ability to quickly learn organizational structure, business strategies and processes.Knowledgeable on business process modeling, process mapping.Capable of writing clear and well structured business requirements documents.Contributes to the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use.Ability to resolve minor conflicts/issues using different tactics for prior to escalation.Work with team members to understand the needs of the project.Strong verbal and written communication skills.Must have a strong command of the English language; written and oral. Strong facilitation and presentation skills.Major Job Duties and Responsibilities: Identify and analyze business plan and including requirement definition, process review, impact assessment and operational streamlining where appropriate.Is involved in all aspects of projects, including documentation of project needs, analysis/research of needs and possible solutions, identifying technology and business solutions, gathering, documenting and updating business requirements; reviewing workflow process mapping; developing business testing strategies and working with project members to execute the test plan, recommending preferred solutions, and implementing recommendations.Manages project documentation (implementation plan, issues log, process maps, etc.) and documents process flows and gaps.Assess, research, analyze and document sponsor/stakeholder needs. Supports the Project Manager in planning, executing, controlling and closing phases.Develop and maintain strong relationship with business partners and internal/external team members. Identify issues and escalates/manages resolution as required.Coordinates and provides support to the business with the process implementation. Perform other duties as assigned.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™

Beacon Hill Life Sciences is actively recruiting for a Senior Manager of GCP Quality Assurance to work a contract assignment, part-time hours. Hours: Part-time, approximately 20 hours per weekDuration of assignment: 6 months with possibility of extensionFully remote is possible, preference is hybrid (Location: Cambridge, MA)Pay Rate is based on experience with range being $100 - $125/hourSummary: The Sr Manager, GCP Quality Assurance coordinates GCP Compliance activities with Clinical Operations, Regulatory Affairs, Clinical Supply & Logistics, Sample Management and Pharmacovigilance as well as varied vendors supporting Clinical Studies.This is a high visibility role and will be directly involved in development and continuous improvement of GCP Quality and overall Quality Management Systems. This individual will be responsible for coordinating with key stakeholders to develop/implement processes and systems governing GCP activities. Will be Subject Matter Expert in GCP Compliance with respect to planning, execution, and close-out Clinical Studies.Responsibilities include: Oversight of ongoing compliance of Clinical Studies. Act as GCP QA Program Lead while working with internal customers to ensure overall compliance from risk-based principles. Work with internal and external GCP customers and develop and execute strategic plans to identify, mitigate, monitor and report study risks and Quality Tolerance Limits on a per study basis. Assist in resolving compliance issues at clinical sites, clinical vendors, and laboratories and provide assessment of the impact of any deficiencies. Escalate issues through the Quality Organization as needed.GCP Vendor Audits and Oversight. Support the GCP Vendor Audit Schedule including CRO, Central and Specialty Laboratories, IxRS/IRT/Randomization liaising with QA Vendor Auditing. Coordinate with Study Team members to ensure vendor audits are appropriately scoped and that third-party auditors are provided all the documentation and insights required for successful audit execution. Review and approve submitted audit reports. Ensure audits were performed to internal standards. Ensure proposed CAPAs are adequate and executed properly.Clinical Investigator Site Audits. Manage the Clinical Investigator (CI) Site Audit program for assigned studies. Coordinate with Study Team members to determine CI sites to be audited per study via risk-based criteria. Coordinate with Study Team members and third-party auditors to ensure CI site audits are appropriately scoped and audit planned. Review and approve submitted audit reports. Ensure audits were performed to internal standards. Ensure proposed CAPAs are adequate and track to closure. Determine if CI Site audit observations may represent study-wide or program-wide risks and ensure Impact/Risk Assessments and Study-wide/Program-wide CAPAs are adequate.Quality Management System. Coordinate with Program Leads, Biostatistics, Data Management, Medical Affairs, Pharmacovigilance to develop/implement Phase appropriate procedures to ensure consistency and quality with respect to Clinical Trial support activities. Perform internal audits of processes and functional areas to ensure compliance with GCP, internal SOPs and other applicable regulations. Coordinate with Senior Management, Functional Area Leads, and third-party vendors, to plan and execute resolution to compliance gaps identified during mock inspections.Candidate Requirements:Bachelor's degree in the Life Sciences with 7+ years in pharmaceutical or biotech drug development. Advanced degree preferred.Minimum 3 years of experience in Clinical QA. Experience in auditing both Vendors and Clinical Investigator Sites a plus. Experience helping with phase 3 registrational study preferred. Demonstrated experience working with clinical trial teams.Extensive experience with Global Clinical trial conduct, knowledge and understanding of ICH E6 (R2) GCP Guideline, FDA Regulations and EU Requirements.Ability to evaluate and reorganize priorities quickly in a dynamic matrixed setting.Excellent interpersonal skills, personal integrity, professional manner and ability to gain respect and develop good working relationship with cross functional personnel at all levels.Experience helping with phase 3 registrational study preferred.Must be organized and ability to multi-task with multitude of different pieces.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you!Beacon Hill. Employing the Future™

Job DescriptionContent Producer + QA SpecialistAs a Content Producer/QA Support on the Instructional Design and Development team at Chegg Skills, you will be instrumental in helping ship new and updated curriculum to our learners. In this role, you will provide content production and quality assurance support in our ecosystem of tools and across our catalog of disciplines. You will become a backend superuser of the curriculum-building tools that house our materials, and you'll be responsible for the nitty-gritty, tactical steps in the publishing process. You'll also conduct reviews of shipped content to ensure the student experience is what we'd expect.This work will span a variety of production, editorial, quality assurance, administrative, and operational tasks to help ensure all the content (text, visual assets, supplementary materials, etc.) is built, migrated, and published properly. You'll be expected to develop a technical understanding of our tools and have strong communication skills, a keen eye for detail, and a passion for tips and tricks that drive consistency within content with multiple authors.This role will report into the Technical Content Coordinator and work closely with others on the Content Operations team and the broader Instructional Design team. This will be a 6-month contract with high likelihood of extension.ResponsibilitiesQuickly learning and working in our suite of curriculum-publishing tools (CMS, homegrown LMS, assessment software, etc.) and developing a deep understanding of the technical contingencies, approval flows, and validation logic of our platformsOwning the tactical production and publishing of content across our catalog and providing the Technical Content Coordinator with information for weekly release notes/updatesDownloading, uploading, inputting, and renaming assets, files, and artifacts in our content management systemProviding content-based quality assurance support, which includes a comprehensive review of how content is rendered within the student learning environment(s) to ensure all components of the curriculum behave as expectedQuickly understand and consistently apply the conventions in our editorial house style guide for any minor editorial work requiredWhen appropriate, making fixes to resolve content-based bugs in our curriculumSupport Technical Content Coordinator on documenting and facilitating trainings on processes for building, migrating content to, and/or publishing new or adapted learning componentsOrganize and enable cross-catalog updates in response to emerging business needs and prioritiesSupport Content Operations team on process changes; identify pain points and problems inhibiting efficient or quality content production or maintenanceWorking in our suite of project management and collaboration tools (MS suite, Slack, Jira, Confluence)As needed, help support the media production pipelineAs needed, collaborate with the Content Ops team and instructional designers to understand and prioritize curriculum updates - helping determine the scope of changes, set realistic dates for curriculum release, and manage the completion of editorial, QA, and publishing tasks to meet deadlinesRequirements3+ years of experience in a role that blends digital content production and project management; could be web or digital content manager, content producer, LMS or CMS administrator, media editor, managing editor, or adjacent roleFamiliarity with and comfort engaging with a CMS or LMS; previous experience working with specialized content and configurations.A nice-to-have: experience working in curriculum design, edtech, education, tech bootcamp, or similar tech or tech-adjacent space.Ability to work independently, meet deadlines, and handle multiple projects simultaneously.Excellent communication and collaboration skills, particularly in writing.Exceptional time-management and organizational skills.Experience working as an editor or in quality assurance; should have strong editorial instincts and an eye for detail.Strong attention to detail and commitment to maintaining content accuracyAbility to adapt to evolving industry standards and technologies.Flexible hours to accommodate varying workloads.Why do we exist?Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we've expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.Video ShortsLife at Chegg: http://youtu.be/Fwf90zgaOLACertified Great Place to Work!: http://reviews.greatplacetowork.com/cheggChegg Corporate Career Page: https://jobs.chegg.com/Chegg India: http://www.cheggindia.com/Chegg Israel: http://www.chegg.com/about/working-at-chegg/israel/Thinkful (a Chegg Online Learning Service): https://www.thinkful.com/about/#careersChegg out our culture and benefits!http://www.chegg.com/about/working-at-chegg/benefits/http://techblog.chegg.com/Chegg is an equal opportunity employer

This position is responsible for guaranteeing that the security needs of stakeholders, vital for safeguarding the organization's objectives and operational workflows, are sufficiently addressed across all dimensions of enterprise architecture. This includes reference models, segment and solution architectures, as well as the resulting systems that support these objectives and workflows.Responsibilities:Lead a team to successfully complete projects, overseeing progress and tracking the status of Authorization to Operate (ATO).Investigate, analyze, and respond to cyber incidents occurring within network environments.Utilize data from various cyber defense tools to analyze and mitigate threats.Interpret, analyze, and report all events and anomalies according to network directives, including initiating, responding to, and reporting discovered events.Evaluate, test, recommend, coordinate, monitor, and maintain cybersecurity policies, procedures, and systems, including access management for hardware, firmware, and software.Ensure alignment of cybersecurity plans, controls, processes, standards, policies, and procedures with established cybersecurity standards.Identify security risks and exposures, determine causes of security violations, and propose procedures to prevent future incidents and enhance security.Develop techniques and procedures for conducting cybersecurity risk assessments, compliance audits, and evaluation and testing of hardware, firmware, and software for potential impacts on system security.Investigate and resolve security incidents such as intrusions, frauds, attacks, or leaks.Provide coaching and guidance to less-experienced professionals and serve as a Value Stream Manager.Core Competencies:Business ContinuityClient Relationship ManagementRisk ManagementSystems IntegrationTechnology AwarenessStrong communication skillsBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™

Overview The symplr Quality Assurance Specialist performs a critical role in auditing all phases of provider enrollment on behalf of medical providers with commercial and/or government payers. Duties & Responsibilities Audit data entry, CAQH, follow up logs/calls, enrollment applications, link letters and spreadsheets for accuracy and completeness based on internally documented standards and payer standards. Provide feedback to our enrollment team managers in a courteous and confidential manner. Maintain necessary logs, lists, records, and current documentation required for internal audits. Provide routine follow up and status confirmation of audits pending corrections. During auditing, identify and record trends to contribute to process improvement efforts in both quality and efficiency. Maintain relationships with payer representatives and clients as required. Respond to all external/internal inquiries in a timely manner. Participate in team meetings and process improvement initiatives to continuously improve work product quality and efficiency. Performs other duties as assigned. Skills Required Highly self-motivated, preferably with some expertise with payer enrollment process for all levels of licensure including but not limited to MD/DO, NP, PhD, PT, OT, LCSW, OD, DDS, DPM, etc. across all specialties including medical, dental, vision, behavioral health, and physical health. Success-driven and results-oriented, with the ability to implement and manage cross-functional projects Proficiency with credentialing systems and learns new systems/processes quickly Familiarity using payer websites including but not limited to CAQH, Pecos, NPI/NPPES, Availity, Navinet, CMS I&A Ability to interact effectively with a variety of people (such as physicians, medical staff offices and Health plans) Provides highest level of customer service for both internal and external customers Strong written and verbal communication skills, along with strong presentation and client interaction skills Ability to prioritize tasks and projects. Accurate discernment on when to act independently and when to ask for guidance and/or assistance Consistently demonstrates flexibility, a customer-focus, terrific organizational skills and a passion for details Qualifications Required: Every organization has a culture, whether they mean to or not, so why not be intentional about it?Together, if we shape our intentions, actions, and interactions around a common, purposeful culture, we are able to quickly achieve more, attract others who help realize our goals, and thrive in our professional relationships. Associate degree or an equivalent combination of education and/or experience in healthcare 3+ years of Payor Enrollment Experience. Preferred experience in managed care, provider credentialing, patient financial services or provider relations Prior data management/data integrity experience preferred MinUSD $22.00/Hr. MaxUSD $25.00/Hr.

BA for Data Security / Data Loss preventioProjects: Data sensitivity labeling within Office365 , the labeling is optional right now and will at some point be mandatory to used the labels. Also a replacement for a tool that captures all the data loss information due to it being insufficient. Another project to look at additional capabilities in Service Now.Experience in data loss as a BA, some cyber security knowledge, some Power BI background would be useful. Any Service Now platforms would be great and gathering requirements for Service Now. Jira is heavily used by this team and moving to SAFe agile from a project methodology standpoint.3 month minimum contract2hire conversionThis role will be working with the program manager on the data security and data loss prevention work stream within Global Cyber Security in which people, processes, and technologies are significantly impacted. We require a strong BA that has demonstrated success. This is a great opportunity to work within a fast-paced environment, within a global team.Support the Global Cyber Security Program by:* Gathering requirements, providing expertise and guidance, and executing plans to enhance business capability, achieve results and support the global cyber security organization.* Understanding and clearly documenting complex process flows.* Identifying and implementing business processes as well as continuous improvement initiatives by assessing alignment of current process, programs, and systems to business requirements and recognize opportunities for standardization, increased efficiency, cost reduction, increased quality, and improved user experience to enhance performance of the program.* Providing recommendations for improvement and implementing procedural changes to ensure technical solutions align with organizational objectives, regulatory standards, and business needs.* Identifying and eliminating risks to complex change implementation by planning user acceptance testing, clarifying, and ensuring developers understand requirements, coordinating users, executing tests, monitoring test completion, escalating defects/issues, and soliciting feedback to support accurate testing and alignment with desired outcomes.* Facilitating meetings supporting all phases of assigned projects, using appropriate tools and technology according to meeting objectives and attendees.Primary Responsibilities* Foster a partnered approach, building and maintaining strong productive working relationships with internal stakeholders aligning service delivery with business needs.* Develop implementation and improvement plans by eliciting business requirements from stakeholders to identify business needs, evaluate requirements and desired outcomes, analyze gaps between current and future state, and recommend solutions.* Understand and clearly document complex process flows.* Develop a list of technical business requirements based on discussions with stakeholders, engineers, and end users and analyze them for accuracy, completeness, redundancy, ambiguity, and testability.* Discuss complex technical details at a high level with leadership/stakeholders and at a low level with engineers and architects.* Assess, document, and communicate impact of change to business and individuals by collaborating with internal and external key stakeholders to analyze information needs and functional requirements, accurately define costs, schedule timeline, and evaluate interdependencies to develop business requirements documentation for key stakeholder engagement.* Support end-users by thoroughly understanding user requirements and user experience.* Assist with the identification of training requirements for assigned projects and business units by providing input to the training plan, supporting the development of training materials and participating in the training for assigned projects as required.* Analyze business requirements for accuracy, completeness, redundancy, ambiguity, and testability.* Identify and eliminate risks to complex change implementation by planning user acceptance testing, clarifying, and ensuring developers understand requirements, coordinating users, executing tests, monitoring test completion, escalating defects/issues, and soliciting feedback to support accurate testing and alignment with desired outcomes.* Design and provision reporting solutions to enable project decision making, tracking and implementation.* Adhere to data policies & standards, while also enforcing correct management of sensitive data in compliance with global business rules, legal and governmental regulations.* Ensure data integrity, accuracy and reconciliation within reports and dashboards by reviewing, identifying, and resolving gaps and inconsistencies.Required Qualifications* Education: Bachelor's degree or equivalent combination of education and work experience.* Experience: 4 years relevant experience.* Ability to work global hours (US, UK, and Australia time zones).* Excellent communication, analytical and interpersonal skills.* Working knowledge of cyber security projects and programs and managing requirements and testing on the projects.* Experience collaborating with technical team members, business analysts, and project/program managers to ensure a quality solution is delivered.* Evidence of successful participation in the delivery of complex programs.* Effective collaboration, communication, and strong stakeholder management skills.* Impact analysis and strong problem-solving skills when gathering and assessing business needs to overcome potential obstacles and challenges.* Facilitate meetings supporting all phases of assigned projects, using appropriate tools and technology according to meeting objectives and attendees.* Self-motivated, assertive, detail oriented, high degree of organization skills and the ability to appropriately prioritize assigned tasks to ensure timely goal achievement.Preferred Qualifications* Experience with software including Jira, Confluence, Microsoft O365.* Experience using Data Security Technology/Solutions such as Data Loss Prevention and Data Classification.* Working knowledge and understanding of SharePoint, SQL, relational databases, and reporting tools such as Power BI, Tableau, MS Reporting Services and Excel.* Working knowledge of terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components, and concepts.* An understanding of IT networking and infrastructure.* Working knowledge of the ServiceNow platform and modules.Preferred Competencies/Skills* Understand the principles underlying the relationship among facts and apply this understanding when solving problems.* Observe and evaluate the outcome of a business need and interpret the results and their implications.* Foresee potential obstacles and challenges, identifying root cause and recommending plans to address.* Effectively present thoughts to influence and persuade organizational leaders and key stakeholders to adopt innovative recommendations.* Utilize advanced written and oral communication skills to inform key stakeholders.* Navigate organizational structure by networking and building relationships among multiple business units.* Share knowledge and educate others.* Exhibit leadership in everyday interactions.* Successfully engage in multiple initiatives simultaneously.* Work effectively under pressure; develop and adhere to deadlines.* Adapt and be flexible in a complex, changing environment.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com .We look forward to working with you.Beacon Hill. Employing the Future (TM)

NOTE: This is a 100% remote position. Candidates will have to work on EST hours.One of our clients in Norfolk, Virginia is looking for a QNXT Benefits Configuration Analyst with the following skills and experience:MUST HAVE : FL Medicaid experience.Required Skills and Experience:QNXT Benefit Configuration background and management exp specific to QNXT Benefit Configuration-(Front End )Experience with QNXT migration or implementationsActual exp designing benefits.May have started as an Analyst and moved into management.Exp with Commercial Benefit ConfigurationExperience managing/leading a team (hiring, turnover, being an escalation point)Exp leading over effort (looking at things high level, attending meetings, making schedules, management reports, etcEnd to End Claims processing Knowledge.Good experience with SQL Queries Management of people and dealing with escalation and turn over.Leads over the efforts; Manager role, would look at things high level and attending meetings, pay attention to schedule.Work with resources is they have questions with stuff.Ensure in testing phase, things going well, putting together management reports. Management, coordination, good working with other people. Ensuring things going in right direct.Interested candidates may submit their resumes online or call at 310-906-4780 for further information regarding the position.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™