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Provider Network Manager (Great Plains South)
TriWest Healthcare Alliance, Boise
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!! We offer remote work opportunities (AK, AR, AZ, *CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only)Job Summary Develops and maintains provider relationships within designated state/territory, inclusive of relationships with both TriWest Network Subcontractors and any directly contracted provider groups. Manages network development activity with network subcontractors/network providers to ensure network meets all access standards. Provider network includes hospital, physician and ancillary service agreements. Provider Network Manager ensures adherence with government operational manuals, monitors network access, and resolves access issues throughout the assigned region. Facilitates resolution of escalated provider issues, and promotes TriWest Corporate initiatives. Ensures that Network Subcontractors fulfill all performance obligations defined in their Health Network Agreement.Education & Experience Required: • Bachelor's degree in Business, Health Care Administration or equivalent experience • 2+ years of experience managing large or complex provider networks • 5 years of experience in a Managed Care or equivalent health care environment • 2+ years of experience managing provider contracts including pricing, discounts, and all associated terms and conditions Preferred: • Experience in provider contracting for government programs and/or commercial lines of business • Has established relationships and resides in the market for the which the position is located • Management experience in the healthcare industry • Experience in utilizing a contract management system to manage contracting workflow • Negotiation experience • Understanding Claims issues and termsKey Responsibilities• Maintains relationships with Network Subcontractors in state/market of operations. • Develops negotiation strategies for areas of responsibility to achieve individual and department performance metrics. • Develops strategic plan to meet network adequacy needs for areas of responsibility and submits to department leadership for inclusion in overall network development plans. • Coordinates with Federal stakeholders to deploy network solutions to adhere to requirements of the contracts held by TriWest. • Collaborates with Federal stakeholders to identify areas of provider training and education to be incorporated into the TriWest provider education plan. • Aligns with Network Subcontractors and Federal Stakeholders to identify areas of opportunity for deployment of alternative payment models to support TriWest's network and improve health care outcomes. • Collaborates with internal leadership team to address network access.• Supports providers as needed, with issues related to claims, referrals, or any other program related activity. • Demonstrates and maintains current knowledge of all programs, contracting, credentialing, reimbursement and operational policies and TriWest initiatives, operations, and goals. • Reviews systems/work flow processes and procedures to identify/recommend opportunities for productivity and process improvement. • Collaborates closely with other department leadership, staff, and executive leadership on process improvement to promote service level improvements or facilitate new processes. • Monitors and responds to network shortfalls within region through coordination with network subcontractors where appropriate. • Regularly reviews and determines appropriate network access and development and makes recommendations to support network build activities. • Provides regular updates to department leadership regarding provider network development, management, and access for assigned areas. • Communicates information regarding market needs, competition, and industry trends to management team. • Proactively manages provider networks in assigned areas and functions as primary internal spokesperson on network issues. • Regularly meets with network subcontractors/network providers to inform partners about progress towards agreed-upon goals and upcoming network enhancements; coordinates account planning and maintenance issues. • Performs other duties as assigned. • Regular and reliable attendance is required.Competencies Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate. Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications. Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position. Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources. High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow. Leadership: Successfully manage Network Subcontractor relationships and associated contracts; takes accountability and follows through on service related requests. Responds with an appropriate sense of urgency. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented. Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment. Technical Skills: Working knowledge or familiarity with Managed Care, State and Federal health care programs (e.g. Medicaid, Medicare, TRICARE, VA Community Care Network), and the insurance industry; skill in diplomacy and negotiation; skill in financial analysis to analyze contractual reimbursement; skill in project management; skill in presentation; proficient with Excel.Working Conditions Working Conditions: • Availability to work non-regular hours as necessary • Works in a hybrid environment, with travel as needed • Must be able to obtain security clearance as required by government contractsCompany Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: Medical, Dental and Vision Coverage Generous paid time off 401(k) Retirement Savings Plan (with matching) Short-term and long-term disability, basic life, and accidental death and dismemberment insurance Tuition reimbursement Paid volunteer time *Annual base salary for Colorado and Washington State residents: $79,000 - $87,000 depending on experience*Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
Control Systems Manager
Veolia North America, Boise
Company DescriptionAbout Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website www.veolianorthamerica.com.Job DescriptionBENEFITSVeolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: Functions as a Department Manager and a subject matter expert for controls systems support required for the operations of a surface water treatment plants, wells, wastewater treatment plants and remote facilities in the potable water distribution and wastewater collection systems. Under the direction of the Director of Operations Technology, this position will be responsible for the maintenance, troubleshooting, design, installation, and upgrade to support reliable operations of all plant and remote-facilities control systems.Primary Duties/Responsibilities:Broad knowledge and skills in all aspects of controls engineering, industrial instrumentation and control devices is required.Responsible for ensuring the Utility SCADA standards are maintained and the control systems are in compliance with Veolia, Industry, State, and Federal cyber security rules, guidelines, policies, and best practices for the Idaho Water System.Proactively evaluate, enhance, and develop preventative maintenance activities for instrumentation and control devices in the systems.Responsible for management of data acquisition originated from SCADA, or similar data source to ensure data quality and availability for the operation / business needs.Responsible for the administration, operation, maintenance, repair, and reporting from the eOps system.Execute preventative maintenance and corrective maintenance activities.Key member of the Veolia Idaho Smart SCADA upgrade project team.Responsible for the operation and maintenance of the control systems hardware/software, communication networks, and historical database systems.Responsible for maintaining control system on-call/emergency coverage. Some night and weekend emergency work is required.Troubleshoot systems; perform root cause analysis, identify resolution options, implement best alternatives.Oversee vendors for work performed on control systems and related devices, such as: RTU modules, VFD's, Chemical pumps, Flowmeters, WQ instrumentation, etc.Support operations, engineering, and corporate departments in defining control system requirements balancing cost, efficiency, and security.Travel - Must respond to remote locations to troubleshoot, repair, and improve control systems as required to maintain continuity of service for customers and regulatory compliance.Maintain and repair the control system communications, including plant fiber optic, routers, switches, firewalls, cellular modems, and serial radios.Develop operational procedures, reports, etc. Supporting operations and to ensure regulatory compliance and the requirements of both internal and external clients.Coordinate with the Utility M&S control system group with regards to SCADA standards, significant system changes, problem-solving assistance. 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Operations Coordinator
McGrath RentCorp, Boise
Do you have a strong vision of what the future of modular building might look like? Do you thrive on providing great customer service? Consider joining this booming industry with the talented team at Mobile Modular. Our high-quality, unique, cost-effective solutions put us at the forefront of the market, meeting even the most critical needs of today. Our solutions span applications across healthcare/medical, education, business, residential development and construction, retail and much more. As a division of McGrath, we see the potential not just in our product but in our people, too.“A Day in the Life”As an Ops Coordinator we are looking for a highly motivated individual to effectively coordinate the delivery, installation, and removal of modular buildings with internal partners, vendors and customers. This role will also perform a variety of administrative and other tasks in support of our Sales and Operations departments.“What You’ll Do”This role will collaborate with sales representatives, vendor partners, project managers and coordinators and others to:Meet the expectations and requirements of internal and external customers. Obtain customer information and use it to ensure the timely execution of projects.Effectively provide timely information people need to know to do their jobs; providing direct support to sales, vendors and customers to coordinate movement of equipment.Communicate on a technical and professional level while interfacing with vendors, contractors, architects, and customers clearly and succinctly in writing or verbally.Use systems, tools, and informal methods effectively to manage each project to completion while properly adhering to Company policies and procedures.Negotiate skillfully with customers and vendors and settle differences effectively; win concessions without damaging relationship.“Must Haves”Enjoy working hard; action oriented and full of energy; pursue everything with drive, energy and a need to finish well.Learn quickly. Relentless and versatile learning, open to change; enjoy unfamiliar tasks and can navigate new situations effectively.Composed, cool under pressure; can handle stress and is not knocked off balance by the unexpected.Adhere to an appropriate and effective set of core values; is widely trusted; seen as direct, truthful; can admit mistakes; can be candid with peers.Create effective peer relationships and can solve problems with peers; is seen as a team player; encourages collaboration.Excellent business verbal/written communication skills.Prior logistics experience a plus. 3 plus years experience working in a professional business environment required.Proficiency in MS Excel, Outlook and Word required; PowerPoint a plus.“Nice to Haves”PowerPoint a plus.Knowledge of Construction/terms preferredSpecial Considerations:Extended periods of time sitting and working on a computer.“Perks”It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter!We value our employees' Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more! We all need to rest and recharge that’s why in addition to vacation and sick time we also offer 10.5 company-paid holidays + 1 floating holiday!We offer a variety of benefits that offer you flexibility and choice, a simple selection experience, and the ability to take control over your benefit spending.401(k) Retirement Plan with Company Match.Life is unpredictable, having Company Paid Life Insurance and knowing that your loved ones will be protected financially in the event of an unexpected death can give you peace of mind.We also offer DailyPay, HSA, FSA, EAP and Pet Insurance!The specific pay rate and level, if applicable, will depend on the successful candidate’s qualifications, prior experience and locationA Message from Our CEO, Joe HannaAt McGrath, diversity and inclusion are important to our culture and core values. One of our core values is that YOU matter. This means everyone in the company, inclusive of race, color, nationality, gender, orientation, and all else. You are all important and critical to our operations and success. I believe cultivating a culture that is inclusive and embraces everyone is the right thing to do and as your leader, I’m committed to making this happen.The pre-employment screening process includes social security verification and criminal background check.All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability and any other legally protected status.Our company uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .#MMMC
Systems and Network Administrator
Logicalis, Boise
Job Description Summary Responsible for administration and maintenance of Logicalis network infrastructure, including routers, switches, firewalls, WLAN, WAN, contact center software, voice, and video. Secondary responsibilities include maintenance of enterprise systems and storage, virtualization, messaging, and backups. Assists with vision, strategy, and planning related to enterprise infrastructure; evaluates new technologies, and documents existing and new environments. Performs daily end-user troubleshooting, support, and problem resolution. Essential Duties and Responsibilities Performs deployment/administration of: Cisco network including routers, switches, firewalls, and WLAN. Cisco Unified Communications Manager, Unity, UCCX, Webex, and video conferencing systems. Network performance monitoring and evaluation systems. Digital signage infrastructure A/V devices (collaboration devices,etc) Voice/Data vendor management Provides rapid deployment of fixes to systems and network devices in response to newly identified security threats. Assists with software and hardware upgrades and roll out of IT applications and services. Assists with IT-related facilities' projects. Asissts with supporting and maintaining our datacenters Actively participates in various security-related activities Provides end-user support. Coordinates systems and network backup and recovery. Documents IT services, systems, operational procedures, network topology, and hardware inventory. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations. Supervisory Responsibilities This job has no direct supervisory responsibilities; however, responsibilities may include engagement/project management or team lead roles requiring management of projects and personnel. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Education: Bachelor's Degree in Computer Science or a related field. Experience: 5 years experience in an IT environment including designing, installing and integrating information systems products: Configuring and maintaining networking devices (routers, switches, firewalls, VPN, routing protocols, etc.) Voice (IPT) and video (Video conferencing, Webex). Cisco UCCX administration and scripting Microsoft Windows clients and servers. Following technologies and applications are preferable: WAN technology experience including MPLS, QOS, and VPN as well as BGP/OSPF routing. Meraki SD-Wan Azure administration Microsoft Defender security administration Microsoft Auto Pilot experience Microsoft Active Directory administration. Microsoft Exchange administration. VMware virtualization technologies. Redhat Linux servers. Storage area networks (HPE NImble a plus). Backup products and methodologies (Veeam Backup a plus). May consider an equivalent combination of education and experience. Computer Skills Proficient use of the Microsoft Office suite Certificates, Licenses, Registrations Cisco Certified Network Associate (CCNA),or Cisco Certified Network Professional (CCNP) (preferred). Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE) (preferred). Other Skills and Abilities Periodic travel is required. Must be available for after hours support if needed Must be able to lift server and network equipment and install cabling. Responsive and customer focused. Excellent organizational and project management skills, including ability to work on multiple tasks or projects simultaneously. Excellent analytical and problem-solving skills, including high degree of attention to detail and methodical processes. Self-motivated and able to work independently or with a team. Willingness to help in any way with any job-driven by team success. Excellent oral and written communications. Excellent interpersonal skills. Grace under pressure - ability to work effectively and calmly during problem resolution and/or when deadlines are tight. Essential core values such as respect for others, timeliness, proactive, responsive, and follow-thru on deliverables, etc. Must be able to keep work areas neat and organized. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee isconstantly required to sit,talk, see, hear,and use handsand arms. The employee is frequently required to stand; move about,climb stepsor balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Salary Compensation Range: $71,500 - $91,600Job Requirements
Outside Sales - Law Enforcement
L.N. Curtis & Sons, Boise
L.N. Curtis & SonsDescription:This position requires in-person visits and promoting our Company and our solutions involving equipment and services to emergency responders and other customers. It is essential for the Outside Sales Professional to effectively provide detailed information to potential buyers on various products, programs and services offered by the company.*This candidate must reside within commuting distance of Boise, ID.*Territories:IdahoEastern WashingtonEastern OregonWestern MontanaWestern WyomingSales calls are made on regular and frequent basis as sales conditions warrant. Sales representative must devote full time to their duties as an employee of L.N. Curtis & sons. Company vehicle will be provided.Duties and Responsibilities to include:Maintain regular contact with customers as well as frequent communication with your leader.Schedule appointments; meet customers in order to review customer needs, product and service requirements, and to determine other opportunities for a successful relationship.Effectively plan and conduct presentations by meeting customers face-to-face on a regular basis.Design and implement professional demonstrations or presentations of company products and services.Execute information exchange with customers on products and services with objective of assisting customers with their requirements.Meet or exceed defined sales goals and individual objectives.Generate and develop new opportunities for sale of our products and services.Continuously update all customers on our company, product modifications, changes and enhancements.Enhance up-to-date knowledge on new products, procedures, services and tools by attending departmental and training meetings.Maintain professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner.Effectively attend conferences and trade shows as assigned.Comply with all Company travel, expense, and business ethics policies.Use marketing data to maximize sales effectiveness and efficiency.Use required sales tools.Perform updating and maintenance of customer accounts including contact names, addresses, products used, ongoing projects, etc.Travel away from home consistently and for extended periods.Successfully maintain long work hours.Maintain an excellent driving record that meets requirements of our insurance provider.Maintain and update customer opportunities, call activity reports, product matrix in Netsuite along with additional requests by your leader.Complete all assigned supplier training requirementsMonitor and report on market and competitive activities.Other duties as assigned by management to address and provide effective support of company mission, values and goals.Requirements:Pre-requisite Core CompetenciesExceptional people skills.Must have a relentless desire to be the best; strong work ethic.Effective time management, organization, and multitasking skills.Excellent written and verbal communication skills.Proven attention to detail.Self-starter who works effectively in a team environment.Demonstrated good judgment and a high degree of integrity.A history of continuing professional and personal development.RequirementsKnowledge of emergency responder equipment.Experience with CRM platform(s).Proper and safe handling of emergency responder tools and products we promote.Proficiency in Microsoft Office Suite; Outlook, Excel and Word.Valid driver's license in good standing.Experience RequiredExperience in sales or marketing related field.2+ years of experience in a role requiring self-motivation, goal-setting, and teamwork.Experience PreferredWork history and experience in sales.Educational RequirementsHigh school diploma or equivalentCollege graduate is preferred.PI241829948
GTM Technology & Operations Manager
Cribl, Boise
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.Why You'll Love This Role Reporting to the Head of Global Marketing Operations, the GTM Technology & Operations Manager will be responsible for ensuring that the systems, data, processes and programs that support our SDR (Sales Development Representatives) organization runs effectively and efficiently to crush the company's goals. You will be responsible for the management and maintenance of our key technologies, ensuring the data and processes that our tech stack support are delivering on core business objectives. You will partner with the Head of Global Sales Development, sales enablement and other sales leaders to execute on strategic programs to drive conversion rates and pipeline and partner with the Revenue Operations organization to support planning, target setting, forecasting and reporting.If You Got It, We Want It Outreach.io Operations Create the strategy for the Outreach Platform and ruthlessly prioritize to ensure the strategy and goals are achieved. Own the technical administration of the Outreach GTM instance by providing day to day system admin support and manage rollout of system improvements and bug fixes. Evaluate requests for new or modified features/functionality to determine feasibility, complexity and time required and compatibility with current systems and develop proposals to deliver desired solutions. Own Outreach integration with Salesforce and act as a key point of contact to the Salesforce administration team. Own technical rollout of all Outreach product updates for alpha releases including scoping, sandbox development, UAT testing and production release Prepare ad hoc analysis and independently drive projects to completion through project management. Additional GTM Systems Support administration of additional SDR platforms such as Seismic, 6Sense, Planhat, Mindtickle and call recording platforms. Collaborate across marketing, enablement and sales to ensure that Seismic content is accessible and aligned to the sales process. Manage Seismic content lifecycle and tagging strategies. Collaborate with the Enterprise Applications teams to ensure that Ringlead lead routing is aligned with business needs. Implement and enable the SDR org on additional technology as needed. SDR Programs & Planning Provide data and insights to Global Head of Sales Development to develop plans for programs Support planning and execution of pipe gen days, SPIFFs and other programs as needed Partner with Sales Operations on annual and quarterly planning processes, SDR territory alignments, quotas etc. As An Active Member Of Our Team, You Will Have... Bachelor's degree in Business, Marketing, or a related field required; MBA or other advanced degree preferred. 5+ years hands on experience implementing sales applications in high technology or subscription software organizations Experience with Go-To-Market and lead to opportunity business processes, including lead management/routing, sales follow up processes, qualification methodologies Strong problem-solving and analytical skills Excellent communication and collaboration skills Experience with sales and marketing applications & processes: Experience in segmentation, lead routing (RingLead) Understanding of sales qualification methodologies (i.e. BANT, MEDPICC, etc) Advanced experience with CRM systems (i.e. Salesforce Sales Cloud), sales process platforms (i.e. Outreach.io), web chat (i.e. Qualified), ABM platforms (i.e. 6Sense), call recording an analysis (Gong.io), sales enablement and content platforms (i.e. Seismic and Mindtickle), and more! Salary Range ($135,000 - $150,000) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary #LI-JB1Bring Your Whole SelfDiversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
OMBA Course Delivery Manager
Boise State University, Boise
About Us: Boise State University is located along the banks of the Boise River and a short stroll from the state capitol. We are committed to an innovative, transformative, and equitable educational environment that supports student success, and advances Idaho and the world.Boise State is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students. Applications from individuals of all backgrounds and identities are welcomed.Learn more about Boise State and living in Idaho's Treasure Valley at https://www.boisestate.edu/about/ Job Summary/Basic Function: The Online Master of Business Administration (OMBA) program within the College of Business and Economics is seeking a Course Delivery Manager to oversee technology, tools and processes to facilitate high-quality digital learning. This position is responsible for supporting, configuring, maintaining and enhancing the Canvas Learning Management System used for OMBA teaching and learning. The Manager will work closely with the OMBA program team, faculty, students and external stakeholders to support curriculum, learning, and technology goals while strengthening overall course quality. This is a full-time position with hybrid or remote work flexibility, reporting to the Director of the Online MBA program. Department Overview: The College of Business and Economics is one of 3% of business schools globally accredited by AACSB in both business and accounting. Our mission is to inspire purpose, grow people, create knowledge and power innovation. It is a growing college that serves approximately 4000 undergraduate and 500 graduate business students annually. It is dedicated to quality teaching and learning and offers 14 bachelor's degrees and 11 master's degree programs. The College of Business and Economics graduate programs are highly ranked by U.S. News and Fortune Magazine. Beyond the classroom, the college supports undergraduate learning through an advising center devoted to its students, an innovative internal career services office, the Thompson Family Writing Center, and student organizations and competitions.The College of Business and Economics creates knowledge through high-quality research with faculty publishing in leading journals in their disciplines as well as serving as editors and reviewers. In addition to powering innovation through faculty and student research and entrepreneurship activities, the college hosts the outward-facing Small Business Development Center Network and TechHelp. These organizations are dedicated to business innovation and economic development in Idaho.The college's academic units are housed in the Micron Business and Economics Building, a world-class facility with state-of-the-art classrooms and offices, a Bloomberg-equipped trading room, faculty collaboration spaces, the Imagination Lab, a student commons, and a cafe. The building is a short distance from the beautiful Boise River. It is both geothermal and solar-assisted. This environment stimulates collaboration and creativity. Level Scope: Recognized subject matter expert who knows how to apply theory and put it into practice with in-depth understanding of the professional field with limited oversight from managers. Independently performs the full range of responsibilities within the function; requires deep job knowledge of area typically obtained through higher education combined with experience. Manages large projects or processes and problems faced are difficult and often complex; analyzes problems/issues of diverse scope and determines solutions. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. Influences others regarding policies, practices and procedures. Essential Functions: Faculty assistance with instructional design - 50% Serves as an instructional designer to assist faculty with curriculum development and content transfer into Canvas. Provides hands-on assistance to faculty with curriculum and virtual teaching design needs. Manages the master schedule of course improvements and serves as liaison between program staff, faculty and other stakeholders. Serve as project lead for online course design and development projects. Ensure project goals are met on time and within and departmental specifications. Design learning experiences that are effective, engaging, and appropriately utilize technology - including AI capabilities. Ensures program standards are created and maintained to provide optimal course flow, consistency and content organization. Works with instructors to develop instructional content in a variety of modalities including multimedia (video storyboarding, editing, production), simulations, lecture capture, etc. Serve as subject matter expert in areas including online engagement. Onboards new faculty and staff to Canvas and other technology tools through training and 1:1 support. OMBA Course Management - 20% Manages the set-up, maintenance and archival of all OMBA courses in the Canvas LMS. Integrates textbooks, materials and simulations into courses for a seamless, user-friendly student experience. Assists faculty with course administration including setup of groups, rubrics and assessment tools. Provides student technical support and troubleshoots student, staff and faculty issues. OMBA Canvas Management - 20% Implements LTI integrations, manages simulations or other new technology to support teaching and learning. Manages security for the OMBA Canvas instance including adding and maintaining users. Serves as liaison to various external and internal partners including the Office of Information Technology, Extended Studies, Instructure, and others. Ensures course and content compliance with accessibility standards, copyright, fair use standards. Aligns program learning outcomes to individual assignments for assessment / accreditation purposes. Extracts and analyzes data from the LMS for informational and decision-making uses. Additional Responsibilities - 10% Identifies and recommends strategic initiatives to enhance online learning and course delivery. Manages textbook billing and monitors payments for accuracy. Develops resources including documentation and online reference materials for students and faculty. Collaborates with Boise State departments (LTS, CTL) for teaching best practices and professional development activities for faculty. May lead or contribute to special projects or opportunities to benefit the College of Business and Economics and programs outside of the OMBA. Works closely with OMBA program staff and faculty for team initiatives. Performs other duties as assigned. Knowledge, Skills, Abilities: Strong customer service orientation and sense of prioritization when serving multiple stakeholders. Proficiency in the Canvas Learning Management System. Fluency in technical systems relevant to academic course delivery and content development. Strong oral, written, interpersonal and organizational skills. Demonstrated ability to successfully develop and maintain positive, collaborative, respect-based relationships with co-workers, customers, and stakeholders. Knowledgeable in areas of instructional design and best practices for online education. Creative, practical problem-identification, reporting, and solving skills. Familiar with usability/accessibility requirements such as ADA Section 580, universal design strategies in online learning environments, and W3C Web Accessibility Initiative and Guidelines; student identity authentication; and technology issues specific to fully online education. Demonstrated ability to work effectively both independently and cooperatively as a member of a team. Minimum Qualifications: Bachelor's Degree and 5 years of professional experience or equivalent relevant experience. Preferred Qualifications: Master's degree in business, education, technology, or a related field. Minimum 5 years professional experience providing technology consultation and support to end-users. Minimum 2 years technical and professional experience as an instructional designer and/or supporting faculty and students using a learning management system (preferably Canvas) in a higher education setting. Certificate or advanced education in Instructional Design, Instructional Technology, Educational Technology or related fields. 3+ years technical and professional experience supporting faculty and students using a learning management system (preferably Canvas) in a higher education setting. 1+ years experience developing courses for an online or hybrid format. Business education / acumen / experience as it may relate to general business curriculum. Salary and Benefits: Salary range is $78,000-$80,500 annually, commensurate with experience. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/. Required Application Materials: Cover letter, indicating interest and qualifications for the role. Resume with full employment history and the contact information for two professional references (references will not be contacted without an applicant's permission prior). Please submit all documents in PDF format.Advertised: June 4, 2024 Mountain Daylight Time Applications close: June 18, 2024 11:55 PM Mountain Daylight Time
Project Coodinator - Idaho
Faith Technologies, Boise
A position at FTI can be the answer to your future career. In this role, you'll be part of a progressive national leader in electrical planning, engineering, technology and energy services. FTI enables employee growth and success through industry-leading training and development, utilization of the latest industry technologies, and an uncompromised focus on safety. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package that boasts everything from paid training and tuition reimbursement to an award-winning wellness program.The Project Coordinator provides overall assistance to the Project Manager(s) and field personnel. The ideal candidate must be proficient in the use of a PC and Microsoft Office Suite, and basic knowledge of electrical trade and/or construction is preferred. MINIMUM REQUIREMENTS Education: Associate Degree Experience: 3 to 6 months of administrative experience or Education: High School Diploma or GED Experience: 1 to 2 years of administrative experience Basic knowledge of the electrical trade and/or construction is preferred Travel: None Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. Overtime may be required. KEY RESPONSIBILITIES Enters job information in the accounting system (opens/closes jobs, clears committed costs). Processes contracts, claims, change orders, and monthly billings. Processes final billings. Completes A/R collection calls for Project Managers billings, as needed. Provides assistance with the general staffing of construction projects. Obtains permits and other miscellaneous items. Processes miscellaneous paperwork and reports (i.e., job cost reports, weekly pending projects report, monthly WIP reports, A/R collection reports, and time cards). Types and compiles miscellaneous documents (i.e., proposals, submittals). Provides excellent customer service to vendors, customers (internal and external), and field employees. May act as the main point of contact for field employees' inquiries, depending on how staffing is coordinated within the branch. May assist General Superintendent with staffing coordination. Creates and maintains large job folders/job binders. Assists with reception and phones. Performs other related duties as required and assigned. The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. SURGE your career forward!Employees at FTI grow faster because they are a part of a nationally leading team of electrical planners, engineers, designers, electricians, and business professionals. Your Personal Growth : Build your career path by taking advantage of our industry leading training and leadership development programs. Leverage Technology : Our virtual design and build programs that offer the latest in robotic total stations, 3D scanning, virtual and augmented reality and drone surveillance and assessment. Uncompromised Safety : When we see others in our space averaging 2.7 safety rating and ours average .42, you know that we value you and your safety above all else.We offer competitive, merit-based wages; career path development and flexible and a robust benefits package that boasts everything from paid training, tuition reimbursement and a top-notch wellness program.We pride ourselves on a "Ground up Growth" mentality that puts you in the spotlight. Becoming a member of the FTI team means you've officially put yourself in the driver's seat of your career. Through our career development and continued education programs, you'll have options to position yourself for success.FTI is a "Merit to the Core" organization, and we pride ourselves on our ability to reward and recognize top performers.BENEFITS ARE THE GAME CHANGERFTI enriches the lives of its employees through industry-leading total rewards. Our compensation, benefits, time off, and wellness programs are designed to reward individual results that create team success, improve financial security for our employees and their families, and encourage healthy lifestyles. As an eligible employee*, your programs include:Medical, Dental, Vision, and Prescription Drug InsuranceCompany-Paid Life and Disability InsuranceFlexible Spending and Health Savings AccountsAward-Winning Wellness Program and Incentives401(k) Retirement & 401(a) Profit Sharing PlansPaid Time OffPerformance Incentives/BonusesTuition ReimbursementAnd so much more!*Regular/Full-Time Employees are eligible for FTI benefit programs.We stand strong in our values as we work to Create World-Class Opportunities to Succeed through:Uncompromised focus on keeping people SAFE.Building TRUST in everything we do.REDEFINING what's possible.Rewarding individual results that create TEAM SUCCESS.If you're ready to learn more about growing your career with us, apply today!Faith Technologies, Inc. (FTI) is an Affirmative Action Employer/Equal Opportunity Employer. FTI will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older. Faith Technologies, Inc. will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30.
System Engineer - Backup and Storage
Logicalis, Boise
Job Description Summary Supports client environments as member of Logicalis' 24x7x365 operations team. Responsible for support, incident management, problem management and change management for devices and resources monitored by Logicalis Managed Services. Provides Tier 3 engineering and support for relevant technology of environments. Essential Duties and ResponsibilitiesPerforms installation, configuration, maintenance, monitoring and support for backup and storage hardware and software used by Windows, UNIX and iSeries operating systems in both Logicalis Data Centers and remote client locations.Supports clients with design, implementation, daily monitoring and maintenance of backup solutions implemented within client or LEC infrastructure across heterogeneous operating system (OS) platforms. Supports escalated backup and storage support issues, coordinate communications between operations staff and supports staff to resolve complex issues.Acts as escalation point for lower tier technical teams; directs team members in incident, problem and change request resolution and provides guidance on projects.Participates in managing customer change requests and problem ticket resolution.Demonstrates expert level skills in areas of design, implements and troubleshoots complex backup recovery and storage environments.Interacts with other support departments to provide resilient computing environments for Logicalis customers. Documents environments, processes and procedures to enable support of environments by other members of the backup and storage team.Provides periodic environment review and suggests enhancements of services or resiliency of environments.Works with Service Delivery Managers (SDMs) to propose enhancements to clients' storage infrastructure to meet compute environment requirements.Remains current on technical and company related literature/correspondence and regularly reviews administrative procedures.Keeps current with manufacturer technical certifications, specialization exams, and licenses.Creates and documents media rotation processes including integration to Service Now and third party remote hands and offsite storage. Identifies, tests, evaluates, and documents backup and recovery solutions.Collects statistical information to monitor growth and reports to management.Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. EducationAssociate degree in a related field. Experience / Technical Requirements Storage:Implementing, upgrading and administering enterprise and mid-range storage hardware and software in Fibre Channel SAN, FCoE and ISCSI environment from any two or three major storage vendors:IBM/StorwizeCyberneticsExagridEMC Clariion/CX, VNX, XtremIO, Isilon and/or VMAX linesNetApp (7mode, C-DOT), AltaVaultHPE AlletraDell Backup:Implementing, upgrading and administering enterprise environments utilizing backup technology from any major storage vendors:Veeam Backup and Replication 12x and upVeeam Backup for Microsoft 365Cloud backups (Azure, AWS, etc.) SAN:Implementing, upgrading and administering enterprise and SMB SAN environment utilizing SAN technology from any major SAN vendors:Brocade director and enterprise SAN switches including FCIP, VSAN, extended fabric, etc.)Cisco director and enterprise SAN switches including FCIP, VSAN, extended fabric, etc.) Experienced in:Administrative scripting (ex: VBScript, Powershell, Java, etc.).Testing, researching, and implementing Disaster Recovery technologies in NetBackup, Veeam and storage technologies context.Creating, documenting, and testing Disaster Recovery procedures.Managing large server environments (hundreds of servers).Virtual Tape Library (VTL) environments, disk-to-tape and disk-to-disk solutions such as Data Domain or HP StoreOnce.Various physical/virtual tape libraries and tape drives, ISA servers, and blades. Data Domain.Networking technologies (TCP/IP, routing, etc.).SAN and NAS technologies (iSCSI, FCP, SMB, NFS, etc.).Configuration of client-side storage management applications.Working with enterprise SAN switch infrastructures including zoning and monitoring of McData, Qlogic, Cisco or Brocade brands.Performing data replication, both local and extended distance, with any major vendor products: EMC Timefinder/SRDF, EMC RPA, IBM Flashcopy/PPRC, HP Business Copy/Continuous Access, NetApp SnapMirror, SnapVaultManaging storage virtualization under products such as IBM SVC, EMC VPLEX, IBM V7000 or NetApp Series line.Managing NAS units such as Dell PowerVault, Onstor or EMC Celerra lines, NetApp.Managing storage on any major Unix operating systems: AIX, HP-UX, Solaris, or Linux.General cognizance of storage metrics, storage trend analysis and reporting.Migration skills such as moving data centers and moving platforms.Data de-duplication technologies (DataDomain, ExaGrid, etc.).Backup and storage encryption methods.Encryption Key Lifecycle Management.Intermediate to high level knowledge of Windows Administration.Intermediate to high level knowledge of AIX/Linux/UNIX Administration.Proficiency with all Microsoft Office applications. Certifications Administration of Veeam Certified Engineer (VMCE)Other Skills and Abilities Outstanding oral, written, and technical/business communication skills.Earns client, partner, and employee trust and respect through demonstrating commitment to exceed expectations.Breaks down ideas, problems, or opportunities into components, solves problems, and implement client requests.Eager to evaluate and test new manufacturer products, services, troubleshooting, installation, and configuration techniques.Works effectively under pressure and stressful situations.Stays on leading edge of technology by learning new techniques and methods through continual education.Evaluates, escalates, and exercises good judgment and make decisions based on limited information.Works as stand alone or in team environment.Eager to work proactively and to do what is expected at all times.Available for on-call duties that include 24x7 responses on rotating basis within team.Meets deadlines by prioritizing work requests based on sense of urgency.Self-starter with excellent organizational, administrative, and interpersonal skills.Follows through with tasks, projects, and troubleshooting with minimal supervision.Superb customer service skills.Local travel and overnight travel between Logicalis offices may be necessary (typically less than 5%).Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Compensation Range: $77,500 to $100,800Job Requirements
Behavioral Health Clinical Trainer (Remote in Idaho)
Magellan Health Services inc, Boise
Executes the learning and development priorities for the company's training needs. Responsible for developing, scheduling and conducting group and/or one-on-one training, for both virtual and classroom settings. At times it is necessary to conduct classes with virtual participants both face-to-face and virtually; virtual facilitation and technical skills are required for this reason. Training will be developed and delivered for both newly hired and existing staff on policies, standards, computer systems, service delivery expectations, quality monitoring and regulation and accreditation specifics. Collaborates with COE leaders and workgroup project managers to identify, prioritize and respond to training needs of staff. Although primarily supports COE training, may be expected to lead and/or support other initiatives and programs (i.e. Leadership Programs, competency development, and new business implementations). Includes additional departmental responsibilities and tasks such as learning management system administrator, training material development and maintenance, audit and completion reports and special projects.Maintains subject matter expertise with company policies, COE and site procedures and systems, and clinical care management processes.Provides classroom and/or one-on-one instruction for new employees on company policies, COE and site procedures and systems, and clinical care management processes.Provides instruction for both newly hired clinical staff, staff being cross-trained on other accounts, and sustainment training for existing staff. Utilizes a variety of learning interventions in response to individual learning styles.Collaborates with Corporate Clinical Operations, IT Project Management, Talent Development and other stakeholders to work on projects, influence change management, drive training strategy and coordinate project rollouts. Serves as an advocate for learning and change management in project planning meetings and effectively communicate project plans, milestones and training strategy on an ongoing basis.Leads and/or co-leads the overall design, development and delivery of Clinical and other learning products/services/interventions, including specific needs analysis, learning outcomes definition, structure and design of learning product, implementation plan, communication with relevant stakeholders and follow up evaluations to demonstrate learning transfer.Leads and/or supports business/systems migrations and new office openings by developing training plan, agendas/schedules, developing/customizing content, delivering training and mentoring staff, including COE and special projects.Participates in clinical management team to develop and implement clinical services and training strategies that address performance gaps. Analyzes performance and develop, in consultation with clinical and quality management, improvements in clinical processes. Works with quality management in preparing materials for customer audits and accreditation visits to appropriately reflect adherence to policies and procedures and improvements in work processes.Assures site is in compliance with training standards as required by state and national regulations, and develops new training as these regulations are updated.Researches, develops and maintains manuals and documentation of procedures, training program and support materials, and training/job aids for customer accounts and prepares materials as necessary for customer review and audit. Designs and develops appropriate and effective instructional materials and content in collaboration with other learning partners in the department Conducts developmental and refresher training for existing clinical staff to implement process changes, correct deficiencies and improve individual performance.Utilizes enterprise Learning Management System to share training resources and information, training materials, track training activity, report on progress, and support enterprise learning strategy.Other Job RequirementsResponsibilities3+ years ofexperiencein managed clinical care, formal training design and/or facilitation and coaching experience.3+ years of experience post degree in psychiatric and/or substance abuse health care setting, including utilization review.Licensure is required for this position, specifically a current license that meets State, Commonwealth or customer-specific requirements. Ability to effectively prioritize and manage competing priorities; good time management skills.Demonstrated understanding of training concepts and principles of adult learning.Demonstrated ability to convert abstract ideas into concrete solutions, and ability to communicate technical information to non-technical customers. Comfortable working in a fast-paced environment. Strong facilitation and classroom management skills. Strong verbal and written communication skills; ability to provide topic clarity to all levels.Good interpersonal skills; ability to function independently and as a team member. Understanding of managed care/healthcare operations. Skilled in use of MS Word (creating tables, managing formatting, saving versions), Excel, PowerPoint (creating presentations, using animation), Outlook.Excellent training documentation skills, including manuals, job aids and facilitator/learner materials.General Job InformationTitleBehavioral Health Clinical Trainer (Remote in Idaho)Grade24Work Experience - RequiredClinical, TrainingWork Experience - PreferredEducation - RequiredAssociate - Nursing, Master's - Psychology, Master's - Social WorkEducation - PreferredLicense and Certifications - RequiredLCSW - Licensed Clinical Social Worker - Care Mgmt, LMFT - Licensed Marital and Family Therapist - Care Mgmt, LMSW - Licensed Master Social Worker - Care Mgmt, LPC - Licensed Professional Counselor - Care Mgmt, PsyD - Doctorate of Psychology - Care Mgmt, PSY - Psychologist - Care Mgmt, RN - Registered Nurse, State and/or Compact State Licensure - Care MgmtLicense and Certifications - PreferredSalary RangeSalary Minimum:$58,440Salary Maximum:$93,500This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.