Program Coordinator Salary in Boise, ID

OverviewAt St. Luke's, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke's is truly a great place to work.What You Can Expect From This RoleWrites, prepares and project manages donor campaigns, solicitation materials and various donor communications.Utilize exceptional written communication skills to create content that feels personalized, inspiring and persuasive in motivating giving in support of St. Luke's Health System. Works collaboratively with St. Luke's employees, clinicians, grateful patients and families to plan, coordinate, and execute various annual giving strategies, including direct mail, events, employee campaigns, email campaigns and other donor acquisition activities.Work with databases and large data sets to execute direct mail, monthly giving, e-communications to increase total annual donations and gift revenue.Become the first Annual Giving Coordinator for St. Luke's Health Foundation - a position created to support the Director of Development to enhance the efforts related to donor pipeline growth.Minimum QualificationsBachelor's Degree or experience in lieu of degree2 years relevant experience (ie copywriting, marketing, community relations)What's in it for youAt St. Luke's, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.

Job Title Facility Coordinator Job Description Summary The Facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. Directly supports the facility management team with on-going facility and team related responsibilities. Job Description [Please delete this section before finalizing the Job Requisition: Below is an example Job Description for this Job Profile, and may need to be updated to reflect the specific responsibilities of this role. Please also ensure that you validate the selection of the Job Profile and placement of this Position in the Job Architecture before finalizing.]\n\nESSENTIAL FUNCTIONS AND RESPONSIBILITIES\n• Provide general overall facility management services, including continuous monitoring of office/facility\n• Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery\n• Follow up with clients to ensure customer satisfaction\n• Respond to all facility inquiries and complaints, assess problems and take the necessary corrective action\n• Remain knowledgeable regarding all operational aspects of building systems \n• Coordinate with outside contractors for the service and repairs of equipment\n• Follow protocol for effective building-specific maintenance and safety procedures\n• Maintain on-going communication with contractors, client, and team\n• Assist with site inspection within the assigned building portfolio\n• Create work orders and assign work orders to the engineering staff, subcontractors, and vendors\n• Report on open and closed work orders and check the status of open work orders with the assigned party\n• Request, review, and submit work orders, bids, and proposals from vendors\n• Verify final invoice pricing and process payments in a timely manner\n• Assist in the monitoring and assessment of vendor performance\n• Train vendors on work order and billing procedures\n• Manage complex work orders such as environmental issues and disaster recovery\n• Manage service and performance of vendors and landlords for timely completion of jobs\n• Create and record appropriate written communication between all parties\n• Schedule and document maintenance and repairs on building equipment\n• Communicate frequently with client, landlords, and vendors to resolve issues and provide project status updates\n• Provide process and procedures training and direction to new associates\n• Coordinate special events in support of client\n• Assist with measuring and reporting key performance indicators against service level agreements\n• Provide facilities helpdesk services on behalf of the client(s) and monitor internal/external workflow for all facilities cases to ensure consistent quality of service and work product\n\nKEY COMPETENCIES \n1. Communication Proficiency (oral and written)\n2. Customer Focus\n3. Initiative\n4. Sense of Urgency\n5. Multi-Tasking\n6. Detail Oriented\n7. Financial Knowledge\n8. Time Management Skills\n9. Team Orientation\nIMPORTANT EDUCATION \n• High school diploma or a General Equivalency Diploma (GED) required\n• Associates or Bachelors degree in facilities management, building, business or other related field preferred\nIMPORTANT EXPERIENCE\n• A minimum of 1 year of work experience in an administrative, accounting or tenant services capacity \n• Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications \n• Previous customer service experience \n• Prior experience working in the facilities/property management, commercial real estate or professional services industries preferred\nADDITIONAL ELIGIBILITY QUALIFICATIONS\n• Working knowledge of lease terms, the reconciliation process for Common Area Maintenance, insurance, and real estate taxes\n• Proficient in understanding management agreements and contract language\n• Working knowledge of computer software programs and base building systems\n• Computer proficiency with Microsoft Office Suite (MS Word, Excel and PowerPoint)\n• Demonstrated ability to exercise good judgment\n• Excellent interpersonal skills\n• Ability to work a flexible schedule as needed, including but not limited to overnight travel, on call after hours and weekends\nWORK ENVIRONMENT \nThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.\nPHYSICAL DEMANDS\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.\nWhile performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 90% of the time; and extend hands and arms in any direction.\nAAP/EEO STATEMENT\nC&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.\nOTHER DUTIES\nThis job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.\nNote: This job description includes the core responsibilities for C&W. These duties may have slight modifications based on the regional location.Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.

About Us: Boise State University is located along the banks of the Boise River and a short stroll from the state capitol. We are committed to an innovative, transformative, and equitable educational environment that supports student success, and advances Idaho and the world.Boise State is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students. Applications from individuals of all backgrounds and identities are welcomed.Learn more about Boise State and living in Idaho's Treasure Valley at https://www.boisestate.edu/about/ Job Summary/Basic Function: This position is responsible for planning, implementing, and coordinating research projects. Plans and implements research projects including coordinating the development of project scope, goals, work plans, timelines, strategies and assessing progress towards project objectives. Provides researchers with resources in support of the project. Department Overview: The Center for Research and Creative Activity (CRCA) connects faculty to responsive and integrative resources to advance research mobility, scholarship, and creative activity. CRCA provides support from idea to impact for faculty as they prepare, conduct, and share their research. Center support lies in responsiveness (i.e., reactive, just-in-time) and preparedness (i.e., proactive investment and training). We enhance faculty success in research mobilization, cross-campus and community connectivity, and growth as research leaders through streamlined services. This includes a one-stop shop for connecting the structures needed to support ideas to impact by assisting faculty to develop, secure, and improve their research and creative activity goals. Level Scope: Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees. Essential Functions: 75% of Time the Programs & Projects Coordinator must: Plan, manage, budget, and support the implementation of programs and activities including faculty development workshops, and consultation offerings Coordinate reporting documentation and reporting for faculty and research team Provide campus-wide technical support and assistance for development and maintenance activities Develop and implement a communication plan (to internal and external audiences) including marketing materials, social media, and reports related to program initiatives Conduct research and summarize data to inform decision-making, evaluate program effectiveness or alternatives, and to inform program development Maintain and monitor project plans, project schedules, work hours, budgets and expenditures. 20% of Time the Programs & Projects Coordinator Coordinate Center Events Coordinate Center Educational Workshops 5% of Time the Programs & Projects Coordinator Perform other duties as assigned Knowledge, Skills, Abilities: Excellent written and verbal communication skills Ability to think analytically and critically Experience planning and organizing projects and delegating work Knowledge of various project management methodologies Minimum Qualifications: Bachelor's Degree and 2 years of professional experience or equivalent relevant experience. Preferred Qualifications: Previous experience with academic research Salary and Benefits: $58,988.80/year. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/. Required Application Materials: Resume, cover letter, and referencesAdvertised: May 16, 2024 Mountain Daylight Time Applications close: June 5, 2024 11:55 PM Mountain Daylight Time

About Us: Boise State University is located along the banks of the Boise River and a short stroll from the state capitol. We are committed to an innovative, transformative, and equitable educational environment that supports student success, and advances Idaho and the world.Boise State is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students. Applications from individuals of all backgrounds and identities are welcomed.Learn more about Boise State and living in Idaho's Treasure Valley at https://www.boisestate.edu/about/ Job Summary/Basic Function: The Student Organizations Coordinator's primary responsibilities will be to support the day-to-day advising and support of registered student organizations within the Student Involvement and Leadership Center and student agencies within Student Media. Department Overview: The Student Involvement and Leadership Center provides space and context for all students to explore purpose and realize potential. Through our work, students will feel that they belong, explore their values, and develop the capacity to lead. The Student Involvement and Leadership Center is seeking enthusiastic applicants for Student Organizations Coordinator. We are looking for someone who wants to make a difference and enjoys working with a team of creative students and professionals. The ideal candidate might describe themselves as a problem solver with an eye for detail. They should be able to thrive in collaborative settings, complete administrative tasks efficiently, can successfully navigate and apply the policies and procedures of the university, and also be able to work independently with a 'get stuff done' mentality. Candidates should be excited to have fun in the office with college students while also being poised to work with high-profile stakeholders. If you get energized and excited by helping student leaders accomplish their goals and seeing their plans come to life, this job is for you. Level Scope: Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees. Essential Functions: 45% of the time the Student Organizations Coordinator will: Advise and support student clubs and organizations in planning events, fundraising, traveling, spending funds, and organization management. Assist student organization leaders in developing budgets, requests for funding, and fundraising efforts. Serve as a liaison for student organizations to student government, campus departments, and partners. Review and process event registrations and forms for assigned registered student organizations in the university's online system CampusGroups. Contribute to departmental communication, marketing, and policy development including but not limited to the student organization monthly newsletters, social media spotlights, training materials, and Student Organization Handbook updates. 45% of the time the Student Organizations Coordinator will: Advise and support Student Media operations; including The Arbiter, University Pulse Radio, Creative Hive Group, advertising, and web development. Oversee and support students in managing and processing Student Media budget goals, advertising sales, and service revenue. Serve as the primary Student Media liaison to university partners such as Shared Business Services, Accounts Receivable, Facilities Operations and Maintenance, and contract processing for office operations and budget management. Manage the hiring, onboarding, training, and time approval of Student Media staff members. Manage the Student Media office space and equipment inventory to facilitate a productive work environment. 10% of the time the Student Organizations Coordinator will: Participate in university, divisional, and departmental events, initiatives, and workgroups. Serve as a member of the Student Involvement and Leadership team and perform other duties as assigned. Knowledge, Skills, Abilities: Emotional maturity and ability to work independently and effectively, apply good judgment, use discretion, resolve conflicts, articulate professionally in writing and in speech, be flexible and re-prioritize, at times under pressure. Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail. Excellent interpersonal skills and demonstrated ability to build rapport with individuals at all levels, especially students. Expert level written and verbal communication skills. Advanced computer skills in the latest versions of Microsoft Office Products, Google Email and the capability to learn new software programs quickly. Minimum Qualifications: Bachelor's Degree and 2 years of professional experience or equivalent relevant experience. Preferred Qualifications: Master's Degree in Higher Education, Public Administration, Communications/Media Arts, or a similar area of study and two years of experience with college student development. Salary and Benefits: Salary range begins at $47,195.20. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/. Required Application Materials: Cover letter detailing interest and qualifications for the position Professional resume/CV with dates of employment Three professional references Review of applications will begin immediately and continue until the position closes. Advertised: May 17, 2024 Mountain Daylight Time Applications close: May 29, 2024 11:55 PM Mountain Daylight Time

Pharmacy Project Coordinator I or II DOERemote within WA, ID, OR, and UTPrimary Job Purpose:The Pharmacy Project Coordinator performs project office activities under the direction of a manager or project manager. The Pharmacy Project Coordinator may assist with various project activities in support of project initiation, planning, execution, control and closing. This includes support of project schedules and budgets, cost tracking, status reporting, project communication, information gathering, coordination and facilitation of meetings, tracking and resolution of issues, and tracking risks and resources. The Pharmacy Project Coordinator may plan and manage small, well-defined projects or sub-projects under the general direction of a more senior project manager.Normally to be proficient in the competencies listed below:The Pharmacy Project Coordinator would have a Bachelor's degree in business, project management, healthcare, or related field and at least two years of experience in a project support role, or equivalent combination of education and experience.Responsibilities:Supports project management activities in accordance with the Enterprise Project Management Office policies and standards.Supports the development and maintenance of project and program plans. This includes project schedules and budgets, and plans for project quality, resources, communications and risks.Assists with monitoring and controlling the execution of project tasks against the project plans.Assists with the tracking and management of project costs, resources, issues, changes and risks.Supports the preparation of status reports and other project reports and presentation of information to organizational leadership, project teams and client/customer groups.Coordinates and facilitates project meetings.Monitors project documentation for compliance with standards.Maintains the overall project documentation library ensuring that all documentation is established, maintained and retained as necessary in project databases.Assists with the monitoring, quality assurance and reporting of project deliverables.Minimum Requirements:Demonstrated experience in project management methods and techniques and development life cycle disciplines.Ability to manage small, well-defined projects with minimum supervision.Experience with Microsoft Office suite of tools.Certificate or training in Project Management a plus.Ability to be highly detail-oriented.Ability to work effectively with minimum supervision.Pharmacy, PBM, and/or Health Plan experience a plus, but not required.The starting hourly wage for this job is $23.80 - $41.30/hour, depending on candidate's geographic location and experience. The annual incentive payment target for this position is 10%.About CambiaWorking at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.Why Join the Cambia Team?At Cambia, you can: Work alongside diverse teams building cutting-edge solutions to transform health care. Earn a competitive salary and enjoy generous benefits while doing work that changes lives. Grow your career with a company committed to helping you succeed. Give back to your community by participating in Cambia-supported outreach programs. Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. Annual employer contribution to a health savings account. Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). Up to 12 weeks of paid parental time off (eligible day one of employment if within first 12 months following birth or adoption). Award-winning wellness programs that reward you for participation. Employee Assistance Fund for those in need. Commute and parking benefits. Learn more about our benefits. We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.If you need accommodation for any part of the application process because of a medical condition or disability, please email [email protected]. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

Care Coordinator I - Workers' CompensationAre you looking for an impactful role where you finish the workday knowing you helped someone? Whether you're joining our care coordination team or playing a supporting role, the work you do every day helps us collectively reach our mission of "getting people the care they need when they need it." We believe that by staying committed to our core values of Think Big, Go Fast, Deliver Awe, and Win Together, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.Salary Range: $16.49 - $21.5 HourlyThis compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $16.49 - $21.5 HourlyBenefits Summary: In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you.Opportunities to work from home Competitive wages with opportunities to earn annual merit increases Paid development hours to use for professional and community development! 18 days of Paid Time plus 8 company holidays, and 2 personal days per year $1,000 Colleague Referral Program Enterprise Recognition Program rewarding colleagues for their extraordinary work Exclusive discounts on travel, activities, and merchandise via work discount program Colleague Assistance Program that provides free counseling and financial services Tuition Reimbursement Program including certifications Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions Medical, dental, and vision insurance Pre-Tax FSA and HSA health savings accounts 401(k) matching Company paid life insurance Company paid short term and long-term disability Pet InsuranceHealthcare concierge The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. JOB SUMMARY: This dynamic role involves coordinating care for workers' compensation clients through phone and online channels (e.g., instant message, email). You will be handling inquiries and addressing basic tasks like ordering supplies, scheduling appointments, and managing referrals. It's a fast-paced role crucial to the success of our business operations.YOUR DAY TO DAY:• Customer Care (80%): Provide accurate information, address inquiries, demonstrate exceptional care qualities• Partnership (10%): Work closely with other teams on technical issues• Administration (10%): Document information, navigate software systems, ensure compliance with regulations, follow operating procedures, meet or exceed KPIsWHAT YOU NEED TO SUCCEED:• A minimum of 1 year working in a call center customer service role or equivalent combination of education, training, and customer service background• Computer navigation and operation skills• Hardwired (ethernet) internet (internet reimbursement provided)• A designated workspace for home office to limit distractions and privacy for sensitive info • Excellent verbal and written communication skills• Excellent customer service skills that build elevated levels of client satisfaction• Demonstrates effective people skills and sensitivities when dealing with others• Ability to work both independently and in a team environment.• This job is primarily sedentary and may involve repetitive motions; the colleague must regularly sit, use hands and fingers, speak, and hearPHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT:• The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload• Specific vision abilities required by this job include the ability to see things from a close distance and ability to adjust focus• The colleague is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height)• Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position• Please be advised this job description is subject to change at any timeSalary Disclosure:This compensation range considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $16.49 - $21.5Hourly

Care Coordinator I - Workers' CompensationAre you looking for an impactful role where you finish the workday knowing you helped someone? Whether you're joining our care coordination team or playing a supporting role, the work you do every day helps us collectively reach our mission of "getting people the care they need when they need it." We believe that by staying committed to our core values of Think Big, Go Fast, Deliver Awe, and Win Together, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.Salary Range: $16.49 - $21.5 HourlyThis compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $16.49 - $21.5 HourlyBenefits Summary: In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you.Opportunities to work from home Competitive wages with opportunities to earn annual merit increases Paid development hours to use for professional and community development! 18 days of Paid Time plus 8 company holidays, and 2 personal days per year $1,000 Colleague Referral Program Enterprise Recognition Program rewarding colleagues for their extraordinary work Exclusive discounts on travel, activities, and merchandise via work discount program Colleague Assistance Program that provides free counseling and financial services Tuition Reimbursement Program including certifications Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions Medical, dental, and vision insurance Pre-Tax FSA and HSA health savings accounts 401(k) matching Company paid life insurance Company paid short term and long-term disability Referral program Healthcare concierge The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. JOB SUMMARY:This dynamic role involves coordinating care for workers' compensation clients through phone and online channels (e.g., instant message, email). You will be handling inquiries and addressing basic tasks like ordering supplies, scheduling appointments, and managing referrals. It's a fast-paced role crucial to the success of our business operations.YOUR DAY TO DAY:• Customer Care (80%): Provide accurate information, address inquiries, demonstrate exceptional care qualities• Partnership (10%): Work closely with other teams on technical issues• Administration (10%): Document information, navigate software systems, ensure compliance with regulations, follow operating procedures, meet or exceed KPIsWHAT YOU NEED TO SUCCEED:• A minimum of 1 year working in a call center customer service role or equivalent combination of education, training, and customer service background• Computer navigation and operation skills• Hardwired (ethernet) internet (internet reimbursement provided)• A designated workspace for home office to limit distractions and privacy for sensitive info • Excellent verbal and written communication skills• Excellent customer service skills that build elevated levels of client satisfaction• Demonstrates effective people skills and sensitivities when dealing with others• Ability to work both independently and in a team environment.• This job is primarily sedentary and may involve repetitive motions; the colleague must regularly sit, use hands and fingers, speak, and hearPHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT:• The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload• Specific vision abilities required by this job include the ability to see things from a close distance and ability to adjust focus• The colleague is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height)• Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position• Please be advised this job description is subject to change at any timeSalary Disclosure:This compensation range considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $16.49 - $21.5Hourly

Care Coordinator I - Workers' CompensationAre you looking for an impactful role where you finish the workday knowing you helped someone? Whether you're joining our care coordination team or playing a supporting role, the work you do every day helps us collectively reach our mission of "getting people the care they need when they need it." We believe that by staying committed to our core values of Think Big, Go Fast, Deliver Awe, and Win Together, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.Salary Range: $16.49 - $21.5 HourlyThis compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $16.49 - $21.5 HourlyBenefits Summary: In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you.Opportunities to work from home Competitive wages with opportunities to earn annual merit increases Paid development hours to use for professional and community development! 18 days of Paid Time plus 8 company holidays, and 2 personal days per year $1,000 Colleague Referral Program Enterprise Recognition Program rewarding colleagues for their extraordinary work Exclusive discounts on travel, activities, and merchandise via work discount program Colleague Assistance Program that provides free counseling and financial services Tuition Reimbursement Program including certifications Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions Medical, dental, and vision insurance Pre-Tax FSA and HSA health savings accounts 401(k) matching Company paid life insurance Company paid short term and long-term disability Referral program Healthcare concierge The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. This position is responsible for supporting the business by coordinating care to workers' compensation clients via the telephone and/or internet (e.g., instant message, email). Will manage inquiries and resolve simple and basic issues, such as, ordering medical supplies, scheduling appointments, managing visits, and/or referral intake process. GENERAL DUTIES & RESPONSIBILITIES: Care Coordinator I-Foundational Level of Proficiency Customer Care: 80% Serves as initial contact for basic inbound/outbound client inquiries while following standard scripts and procedures and working under close supervision. Addresses routine questions and inquiries, escalating more technical issues to the appropriate support team. Regularly demonstrate most of the seven qualities of exceptional care in serving clients (friendliness, empathy, empowerment, accountability, knowledge, resilience, fairness and providing "plus 1" service)Collaboration: 10% Provide prompt, accurate and clear information to our clients. Consult with senior peers and/or leadership on items that require clarification and/or escalation and learn through these interactions. Administration: 10% Document relevant information into system(s) to ensure records are clear, concise, and accurate. Navigate multiple software systems as appropriate to document and/or obtain information for inquiries. Demonstrates an understanding of HIPPA and other regulatory requirements and apply to daily work interactions. Adheres to established operating procedures and service standards. Meet or exceed KPI's established for your role and area. EDUCATIONAL AND EXPERIENCE REQUIREMENTS: 0-2 years of customer service experience or equivalent combination of education, training, and work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES: Knowledge of the company's products, services, and business operations to enable resolution of inquiries. Excellent customer service skills that build elevated levels of client satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others. Ability to work both independently and in a team environment.PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT: If working with federal government contract clients, colleague is required to receive federal government clearance for handling sensitive information. Colleague is also required to receive annual security awareness training. For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the colleague must regularly sit, use hands and fingers, speak, and hear. The colleague is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height). Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus. The work environment utilizes florescent lighting; noise level is moderate. The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload. Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position. Please be advised this job description is subject to change at any time.

Operations CoordinatorCollege Board - Operations DivisionThis is a full-time and remote position.About the TeamThe Operations Division at College Board has a total of 160+ people and is comprised of four different departments that are responsible for all aspects of clean delivery for College Board programs: Assessment Delivery, Customer Engagement, Operational Delivery and Excellence, and Vendor Strategy and Analytics. Our work is driven by the evolving needs of our internal and external customers, and we support them through flexible strategies and quality delivery to effectively support our enterprise-wide goals and priorities and support the customers in our care.The Operational Delivery and Excellenceis a small but mighty team of 6 who lead the implementation of high impact Operations initiatives and strategies that maximize efficiency across the division. Our latest ongoing initiative has been focused on developing integrated systems/processes for working in a best-in-class digital operation delivery model. We work closely with the Senior Vice President of Operations and the Ops Leadership team to consistently evaluate 'where we want to go, and how we plan to get there'. We are responsible for defining and delivering action plans, tools and processes that achieve Operations priorities and goals. We partner with all levels across Operations to drive continuous improvement plans, remove complex impediments and collaborate across other divisions to communicate effectively and ensure optimal results.About the OpportunityAs our Operations Coordinator, you will primarily support the leader of the Operations division in maximizing their effectiveness across multiple verticals, people, and mission-critical initiatives. You will have an eye for anticipating needs, helping leadership and the full team stay focused, and resolving operational and administrative issues before they arise. In addition, you will support key processes to track and monitor critical milestones and goals for the broader portfolio of strategic initiatives. Your outcomes-orientation, bias for action, organizational skills, inquisitiveness, and collaborative spirit will allow you to flourish as a hands-on contributor driving the success and engagement of the division. You will report directly to the Executive Director, Operational Delivery and Excellence.What you'll doAdministrative Support (70%)Manage all aspects and have command of the Senior Vice President's calendar, anticipating scheduling conflicts and working quickly to resolve issues in a swift and efficient mannerProvide a wide range of administrative and operational support to the Senior Vice President, including all travel arrangements, expense reports, and meeting logisticsOrganize and schedule cross-divisional meetings, ensuring the needs of all stakeholders are met and that every participant has the information needed leading up to and through the eventMaintain confidentiality and exercise superb judgment in dealing with sensitive information, respond to internal inquiries and/or escalate issues as necessaryWork cross-functionally with other Executive Assistants to coordinate meetings, events and agendasStrategic Initiatives Project Management (30%)Support the planning, project management and execution of Ops Division monthly, quarterly, and annual division meetings (in-person and virtual)Lead the development and delivery of the Operations onboarding experience for new employees including training on key operational processes or proceduresCoordinate division-wide communications including developing and managing the monthly Ops newsletterEstablish structures/processes to support, monitor, track progress, and communicate initiative status for the critical details of key deliverables including due date, goals, milestones, task details, and key performance metrics across the full portfolio of strategic initiatives.About youYou have...2-3 years of administrative experience preferably as an executive assistant with some background/interest in project management or people operations Excellent organizational and planning skills with the ability to effectively handle multiple tasks and/or deliverables simultaneouslyStrong attention to detail and high standard for accuracyOutstanding oral and written communication skills including proofreading and an ability to curate content for a wide variety of audiencesSystems and routines that guide your daily operations and help you squeeze efficiency and productivity out of your timeProven ability to tightly manage calendars, schedule meetings/interviews, and communicate with relevant partiesStrong Microsoft Office skills (Outlook, Excel, PowerPoint, OneNote and Teams) and using Internet applicationsYou work well under pressure and value and seek out feedbackYou are a change agent and culture champion with a strong desire to influence and motivate othersStrong relationship building skills especially across teamsYou are trustworthy and have excellent judgementWillingness and ability to travel approximately once per quarterBachelor's degree and/or background in K-12 education, higher education, or education products is preferred but not requiredYou must be authorized to work in the USAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $40,000 to $80,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process

About Us: Boise State University is located along the banks of the Boise River and a short stroll from the state capitol. We are committed to an innovative, transformative, and equitable educational environment that supports student success, and advances Idaho and the world.Boise State is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students. Applications from individuals of all backgrounds and identities are welcomed.Learn more about Boise State and living in Idaho's Treasure Valley at https://www.boisestate.edu/about/ Job Summary/Basic Function: This position has administrative responsibility for coordination of complex academic program elements requiring collaboration with students, faculty, and other departments and programs. Level Scope: Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees. Essential Functions: 60% of the time the Clinical Compliance Coordinator must: Provide administrative support. Facilitate the delivery of required program services. Maintain students files/records. Analyze data, generates and/or assists with, and disseminates periodic reports (monthly and semester). May provide support to student groups. May oversee the work of less experienced employees or students. May independently manage specific program activities. Planning and executing assigned projects and operations within the specified department. 35% of the time the Clinical Compliance Coordinator must: Collect and document clinical compliance items for Faculty teaching in the SON programs. Collect and document clinical compliance items for nursing students in the on campus prelicensure program. Answer questions and troubleshoot student/faculty issues with uploading compliance documents. Manage and maintain resource documentation for students and faculty. Serve as a backup or assistant to the online programs for compliance support. 5% of the time the Clinical Compliance Coordinator must: Perform other duties as assigned. Knowledge, Skills, Abilities: Ability to work independently and use reference manuals to develop proficiency with software or computer systems. Good organizational, written and verbal communication skills in the preparation and presentation of results. Good interpersonal skills. Able to effectively prioritize and work on multiple tasks with concurrent deadlines and demonstrate excellent time management skills and efficiency. Minimum Qualifications: Bachelor's Degree and 2 years of professional experience or equivalent relevant experience. Preferred Qualifications: Masters Degree. Administrative experience in a healthcare setting. Salary and Benefits: Salary starting at $47,320.00 annually, commensurate with experience. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/. Required Application Materials: Resume Cover Letter Advertised: May 21, 2024 Mountain Daylight Time Applications close: June 4, 2024 11:55 PM Mountain Daylight Time