Customer Experience Manager Salary in Baltimore, MD

Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.Job DescriptionEmployee Standards:Support department objectives and company goalsBe a team playerSustain a positive, enthusiastic and professional attitude at all timesAccommodate requests with a smile and "can do" attitudeAdhere to manager directivesMaintain a professional appearance and demeanorArrive on time, properly dressed and prepared to workPerform all duties in a timely, accurate, honest and professional mannerCommunicate with customers professionally and in accordance with customer service standardsBe respectful of othersTasks/Responsibilities:Supervise Engineers and Technicians within the group (both shifts)Oversee equipment calibration, equipment repair and equipment sourcing effortsOwnership of the department's 5S lean initiativesCreate and maintain accurate and efficient proceduresProvide quotations, schedules and timely responses to support Sales. Assist Sales with closing new projects.Maintaining the appropriate staffingMaintaining efficient, neat and presentable facilitiesProvide training and empower the teamAssure team is following procedures and customer service standardsPerform time sheet review and release for direct reportsPerform billing review /release for the services performed by your staffLead laboratory audits.Other duties as deemed appropriate by management and for which management believes adequate experience exists, or for which knowledge can be easily obtained in order to perform such duties.QualificationsBachelor's degree in engineering (preferably electrical or mechanical engineering) and/or AA or AS degree with relevant experienceLeadership experience in a Laboratory setting, preferably in the Testing, Inspection, and Certification (TIC) industry.Environmental Simulation testing experienceStrong business acumenExperience with Microsoft Office (Word, Excel and Outlook)Ability to follow written instructionsAble to work independently in a fast-paced, multi-tasking environmentAbility to work with ITAR technical dataSkills/Requirements:Ability to maintain confidentiallyNeeds to be receptive to and accepting guidance from othersAbility to deal with difficult people and problemsAble to work well in a team environmentAble to work in a diverse group of peopleAttention to detailWilling to work overtime as necessaryAbility to multi-task and prioritize assignmentsPerform other duties as assignedTravel as neededPhysical Demands:Able to sit for long periods of timeAble to lift up to 30 poundsAbility to climb ladders and use scissor lifts to mount devices, such as antennasAbility to safely use power tools and perform light machiningAdditional InformationExcellent Fulltime benefits including comprehensive medical coverage, dental, and vision optionsLife and disability insurance401(k) with company matchPaid vacation and holidaysMonday - Friday8:30AM - 5:00PMEurofins is aM/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Manager, Contract Carrier Recruitment in Last Mile at RXO, you’ll be responsible for supporting Contract Carrier recruiting across our Last Mile business unit within your respective assigned region. You’ll work closely with Field Operations, IT, Legal and Field Support Services to support processes and deliver organizational goals focused on Contract Carrier growth, reduction of supplemental Rapid Response Teams (High-Cost Capacity), generating new contract carrier leads, contract carrier onboarding, and supporting other efforts to increase capacity management. On our team, you’ll have the support to excel at work, and the resources to build a career you can be proud of. What your day-to-day will look like: Lead and facilitate carrier recruitment for all RXO LM markets within your assigned region. This includes, but is not limited to: Traveling in market for “boots on the ground recruitment”: Distributing flyers, business cards at frequently visited sites for contract carriers (competitor locations, gas stations, etc..). Act as a liaison between neighboring RXO LM sites within your assigned territory to share and expand existing capacity resources Conduct research in all internal/external systems and databases to generate contract carrier leads (Carrier411, RXO Carrier Database, social media marketing). Ensure all new contract carriers receive and complete all onboarding materials and meet RXO requirements Make cold calls to prospective contract carriers Align with stakeholders in other RXO business units to identify carriers that can be contracted with RXO Last Mile Support carrier recruitment for new business startups within or outside your respective region (Rapid Response Recruitment) Work with RXO LM sites within your territory on capacity planning for seasonality volume increases Deliver departmental goals of onboarding 4-6 new contract carriers per month Attend internal and external meetings related to market analysis, financials, and metrics associated with RXO’s contract carrier base Attend meetings and provide market analysis detail on contract carrier cost and metrics What you’ll need to excel: At a minimum, you’ll need: Bachelor’s Degree or equivalent work-related or military experience 4 years of operations, account management or customer service in a leadership position Ability to create pivot tables and presentations within Microsoft Office programs such as Word, PowerPoint, and Excel Ability to travel 80% of the time Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees It’d be great if you also have: Bachelor’s Degree in a related field (transportation/supply chain, sales/operations) Ability to perform with high level of initiative exhibiting persistence and willingness to stimulate new ideas within the organization Effective communication & relationship building skills Ability to problem solve and use critical thinking skills Transportation operations and logistics experience Self-motivated drive to go the extra mile to achieve desired results In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us. Does this sound like you? Check out what else RXO has to offer. Massive Benefits Competitive pay Health, dental and vision insurance 401(k) with company match Life insurance, disability Employee Assistance Program (EAP) Paid time off Tuition reimbursement program Our Culture We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability. The Next Step Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .

DESCRIPTIONOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your hourly workforce - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. We are open to hiring candidates to work out of one of the following locations:Baltimore, MD, USABASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

DESCRIPTIONOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.We are open to hiring candidates to work out of one of the following locations:Baltimore, MD, USABASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees. Experience with process improvements (Lean process, Kaizen, and/or Six Sigma) * Excellent customer service, communication, and interpersonal skills * A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field. * Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Guest Experience Manager(Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every day. Everyone matters and we're here to celebrate your growth. We foster a culture built on five core values: Positivity - Every one of us can change someone's day for the better. Transparency -We use transparency to help us make decisions through open dialogue Humility - We can always find ways to improve. Fanaticism - We are passionate about the opportunity to turn every guest into a fanatic. Thoughtfulness -We go above and beyond for our guests, our teams and communities. The Role: Our ideal Guest Experience Manager is hardworking, passionate, and capable of leading and coaching a team. Guest Experience Managers partner with the General Manager to support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team. What You'll Do: Lead and develop Team Members and Special Ops Trainers Be responsible for the entire guest experience Develop Culinary Leads and uphold food safety & quality standards Oversee food and beverage management, including inventory, ordering, and budget Put deliveries away, plus any additional duties assigned Ability to cross train across the restaurant to ensure rapid growth May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We've got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member

Locations: VA - Richmond, United States of America, Richmond, VirginiaManager, Software Engineering, Full StackDo you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Full Stack Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Manager Software Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You'll Do: Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the companyShare your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering communityCollaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowermentUtilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and servicesBasic Qualifications: Bachelor's DegreeAt least 6 years of experience in software engineering (Internship experience does not apply)At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)At least 2 years of people management experiencePreferred Qualifications:Master's Degree7+ years of experience in at least one of the following: JavaScript, TypeScript, SQL, Node.js, or Vue.js3+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service4+ years of experience in open source frameworks5+ years of people management experience2+ years of experience in Agile practicesAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Center 3 (19075), United States of America, McLean, VirginiaManager, Information Security Office (ISO) ConsultantAt Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with Cloud Service technologies like Storage Services, Security & Access Control Management, Container Services, and API Implementation and Management. You are familiar with various Cloud computing models to include IaaS, PaaS, and SaaS along with their architectural differences. Security is essential to what we do here, from protecting our customers to our associates.Responsibilities:Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Resiliency, Data Security, Network Architecture and Design, and User Access ManagementServe as an expert in Capital One's Information Security capabilities, solutions, policies, procedures and standardsInfluence customers to leverage security capabilities and solutions to shift and integrate security to the left in the development processesEscalate and manage cyber security riskProvide ad hoc support on special Information Security hot topics for the businessProvide regular updates to executive leadership with your line of business on the overall Information Security health and risk environmentWork with line of business leadership to anticipate their objectives and needs to better serve the line of businessAbout You:You have a desire to work in a very fast moving, forward leaning, and modern computing environmentYou have a deep passion for Securing modern computing platformsYou have a strong desire to continually learn about new technologiesYou possess strong conceptual thinking and communication skillsYou are able to work well under minimal supervisionYou are a demonstrated leader with team-oriented interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendorsYou maintain calmness and clarity of thought under pressure and ability to maintain confidentialityYou have a deep understanding of strategic business objectives and the ability to drive results toward those objectivesBasic Qualifications:High School Diploma, GED, or equivalent certificationAt least 6 years of experience working in cybersecurity or information technologyAt least 2 years of experience providing guidance and oversight of cyber security conceptsAt least 2 years of experience performing security risk assessments or security architecture reviewsPreferred Qualifications:Bachelor's Degree3+ year of experience in securing a public cloud environmentProfessional certifications such as AWS Certified Solutions Architect or Certified Information Systems Security Professional (CISSP)At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $201,400 - $229,900 for Manager, Cyber TechnicalSan Francisco, California (Hybrid On-Site): $213,400 - $243,500 for Manager, Cyber TechnicalCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

The Project Manager - Vertically Integrated Developer - Baltimore will be responsible for:Project Planning and Scheduling:Develop detailed project plans, including timelines, resource allocation, and budget estimates.Coordinate with architects and engineers to ensure designs meet client requirements and regulatory standards.Create and maintain project schedules, identifying critical milestones and dependencies.Contract Management:Manage contracts with subcontractors, vendors, and suppliers.Negotiate terms and conditions to achieve favorable outcomes for the company.Monitor contract performance and enforce compliance with project specifications.Budgeting and Cost Control:Prepare project budgets and cost estimates, ensuring accuracy and alignment with financial goals.Monitor project expenses and implement cost-saving measures where necessary.Review and approve invoices, change orders, and other financial documents.Team Leadership and Coordination:Lead project teams, providing direction, support, and motivation to achieve project objectives.Conduct regular meetings to communicate project updates, address issues, and resolve conflicts.Collaborate with internal departments and external stakeholders to streamline project workflows and maximize efficiency.Quality Assurance and Compliance:Implement quality assurance processes to maintain high standards of construction and craftsmanship.Ensure compliance with building codes, zoning regulations, and other legal requirements.Conduct inspections and quality checks at various stages of the construction process.Risk Management:Identify potential risks and develop mitigation strategies to minimize project disruptions.Monitor safety protocols and promote a culture of workplace health and safety.Address any unforeseen challenges or obstacles that arise during the project lifecycle.Client Communication and Relationship Management:Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and managing expectations.Provide regular project updates and reports to clients, ensuring transparency and accountability.Cultivate positive relationships with clients to foster repeat business and referrals.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The Project Manager - Vertically Integrated Developer - Baltimore will have:5-10 years of experience as a Project Manager in constructionlarge-scale multifamily experience is ideal but will consider other commercial backgroundsmust have experience on ground-up projects worth $10M+excellent communication skills, both verbal and writtenstrong organizational skillsa bachelor's degree in construction or a related field is preferredstrong computer skills and experience with project management software

The Construction Project Manager- Builder/Developer- Baltimore, MD will be responsible for:· Works with the Superintendent and other management personnel to ensure projects are constructed in accordance with the design, budget, and schedule.· Develops and implements and maintains the project budget.· Schedules and chairs project start-up meetings.· Thoroughly reviews the Owner Contract and Subcontracts to determine risk corridors and develops and implements risk mitigation strategies.· Implements and manages document control.· Develops a detailed project schedule in conjunction with the Superintendent, subcontractors, and suppliers; maintains an accurate and updated schedule.· Coordinates with the project field staff to ensure quality standards are maintained.· Prepares the scope of work, conducts buyout meetings, and negotiates subcontracts and purchase orders.· Prepares, tracks, and controls the project schedule and all associated costs necessary to achieve project completion in accordance with budgeting and scheduling goals.· Prepares owner pay applications, change order requests, and claims.· Reviews, evaluates and processes subcontractor payment applications.· Manages the project receivables and payables.· Responsible for the development and processing of change orders.· Reviews and approves subcontracts and purchase orders.· Verifies and processes subcontractor pay requisitions on a timely basis.· Produces profitability and Work in Place forecasts monthly.· Oversees and reviews the Contract Schedule of Values.· Leads and oversees change orders to subcontractors and others involved in the project, and revises budget.· Ensures shop drawings, submittals, and RFIs are processed in a timely manner.· Chairs and ensures recordation of meeting minutes for project staff, owners, and internal teams.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The Construction Project Manager- Builder/Developer- Baltimore, MD will have:- Bachelor's Degree in Construction Management, Civil Engineering or equivalent combinations of technical training and/or experience.· 5 to 10 years of progressive project management experience in the Commercial Construction Industry.· Must have experience in fast-track mid-rise or high-rise commercial projects in excess of $10 million.· Must have superior verbal and written communication skills, excellent interpersonal skills, and at least four years of experience negotiating with Owners, subcontractors, and vendors.· Must possess strong critical thinking skills and the ability to change and adapt in a fast-paced work environment.· Must be proficient on the computer with the ability to master project-specific software systems including, but not limited to MS Office suite, Microsoft Project, BlueBeam, Primavera, or Viewpoint Project Management software.· Travel to out-of-town projects is a possibility so employees should possess a valid driver's license and a good driving record· Demonstrate integrity and honesty and model ethical behaviors and core values of the company

Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.Essential Functions: Assess and correct customer issues and complaints relating to quality, productivity and performance Assess, analyze, and improve all aspects of quality control functions of the contracts Initiate, implement, and track on-going companywide quality improvement activities (Green Seal, CIMS-GB, PMPs, Lean Sig Sigma, etc.) Supervises contract quality assurance staff Coordinate technical and performance training for staff, site managers and quality assurance personnel to ensure high productivity and integrity of Quality programs and SOPs Assist in the development of quality plans for QA personnel and for Project Managers for process improvement in accordance with ISSA, CMI and other industry standards or Government SOWs/PWSs Perform inspections and internal technical/operational assessments to ensure a continuous improvement process is provided and work is being performed based on PWS/SOW/contract requirements Maintain and deliver quality control training program Assist in analyzing statistical data to determine standards and to establish quality of service Assist in the development of improvement plans and procedures to ensure return to quality activities Follow-up on quality corrective action issues and training Reviews contracts to ensure the fulfillment of contract terms and conditions according to federal policies, regulations and legislation including, but not limited to, the Federal Acquisition Regulations (FAR) and its Agency supplements in support of Quality Performance As required, represent the organization in dealing with the government, Source America and other public and private organizations, individuals, and the public as needed/required Prepare or assist in the preparation of a wide range of reports Comply with and ensure staff compliance with all building and security requirements Ensure a high level of internal and external customer service and customer satisfaction Secondary Functions: Communicate regularly with QC personnel to determine opportunities for improvement and plans Assist Contract Administrators and Project Managers in solving quality issues Assist in the creation and maintenance of written quality policies, procedures, and protocols Collaborate with operations management to ensure quality standards are met; advise of deficiencies and ensure staff is trained on quality procedures Maintain a file of inspection reports and corrective actions as well as other required records Review proposal development and integration activities Record and manage special project issues and escalate when necessary Assume other duties, responsibilities and special projects as required *Duties, responsibilities, and tasks may change at any time with or without noticeOther requirements: Valid driver's license from state of residence and ability to drive Education: Knowledge of green cleaning principles and CIMS certification requirements Knowledge of electronic tracking systems Knowledge of regulatory standards, custodial standards, and Total Facility Management Experience: Five plus years of experience at management level Demonstrated skills in contract development and agency administration Demonstrated ability and knowledge of building service management as well as relevant equipment and chemicals and their applications Demonstrated ability and knowledge of quality control and process improvement procedures What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week): Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through "Tickets at Work" Discounts on Verizon mobile service And More! Want to learn more?To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.#cdc202