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Infrastructure Engineer Salary in Westerville, OH

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We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Technical Support Engineer - Westerville
Vertiv Corporation, Westerville
Vertiv is hiring a Technical Support Engineer (remote) for our Monitoring products. This position provides technical expertise and problem resolution on the field integration of Infrastructure Management Solutions. The position acts as the main contact for Infrastructure Management team and 1st Responder Customer Engineer's in the field and provides support directly to customers as required. The role provides technical expertise and resolution in addressing product performance issues. MTS Engineers lead warranty review, service documentation, parts research, and other service-related projects and provide sustaining product support, working closely with manufacturing and other departments. The position also plays a key role in the application and engineering of monitoring solutions for Remote Monitoring offerings.RESPONSIBILITIES Technical Support Provide Domestic and International Technical Assistance Self-deploy for on-site Technical Assistance as required with minimal supervision Model and enforce Vertiv safety guidelines at all times Lead customer meetings and teleconferences as directed Lead root cause investigation for critical sites Sustaining Lead development of service-related documentation Projects Participate in design, review, and testing of Enterprise and Remote Monitoring solutions Participate in development of departmental procedures/guidelines Participate in development and validation of database forms and procedures for monitoring offerings Create and deliver Webinar content as assigned Provide classroom and field training on technical subjects as required Administration Document phone calls for tracking and reporting purposes, methods may vary Submit expense reports, trip reports, and timecards accurately and on time Manage intercompany relationships and processes for product support Continuous Improvement Attend new product and self-development training classes Stay familiar with new products/environments that may affect product operation to include new revisions, updates, upgrades, etc. Other duties or projects as assignedQUALIFICATIONS Minimum six years military experience in computer, networking, or electronic fields desired Minimum four years equivalent industry experience in one or more of the following: BAS (Building Automation System)/BMS (Building Management Systems) systems Electronic Monitoring systems Protocols and integration Computer based networks Basic database knowledge Technical support Minimum three years' experience interacting with customers in a support role required, technical support experience preferred Experience working directly with sales teams to resolve customer problems Minimum three years' experience in Monitoring or BMS/BAS systems required Excellent technical knowledge of Vertiv Monitoring products and services or similar monitoring systems is required Effective troubleshooting skills and resolution documentation Strong knowledge of PCs and Current Windows Operating Systems Proficient in all Microsoft Office products, especially MS Outlook, Excel and SharePoint Firm understanding of Data Communications Processes, including: Network devices LANs, WANS VPNs, RDP, WebEx and other remote access tools Basic understanding of key protocols: Modbus, RS232, RS422, RS485, ARCnet, and BACnet, SNMP and other network protocols. Experience with transducers and sensors Experience with schematics and wiring diagrams Excellent writing and verbal communication skills Excellent organizational and time management skills Strong analytical and problem-solving abilities Possess a positive attitude and flexibility in a rapidly changing environment Ability to manage multiple projects/issues simultaneously Properly interact with all levels in the organization, and with the customer Conscientious, accurate, detail oriented, and self-motivated Ability to work without direct supervision EDUCATION AND CERTIFICATIONS Bachelor's or associates degree in computer or electrical engineering preferred, or equivalent training and experience Interacting with customers in a technical role Working directly with hardware and/or software systems in data center or other high-availability environments PHYSICAL REQUIREMENTS Reactive, fast paced environment Professional office environment On-call availability through a national paging/cellular system using a scheduled rotation Flexible schedule (Weekends, evenings, holidays) WORKING CONDITIONS 25% domestic and minimal international Driver's License Required: Yes Available for travel in event of emergencies At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. 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We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Power Technical Support Level 3 Engineer - Westerville
Vertiv Corporation, Westerville
Provide technical expertise and resolution in addressing product performance issues. Complete service documentation and parts research. Participate in warranty review and other service-related projects. Participate in product sustaining efforts, working closely with manufacturing and other departments.RESPONSIBILITIES Technical Support Provide Domestic and International Technical Assistance Provide on-site Technical Assistance as required Model and enforce safety guidelines always Participate in customer meetings and teleconferences as directed Participate in root cause investigations for critical sites Sustaining Participate in development of service-related documentation Assist in the Warranty Validation Program Provide technical guidance to Marketing in development of Scope of Work documents, and new services Assist Logistics with parts research, spare kits, parts sourcing, and last time buy Review Engineering Change Notices (ECN) and develop Service Tips, Field Change Notices, and Safety Bulletins Participate in uptime meetings and maintain SmartSheet Database (DB) (Code15) Projects Participate in new product design review meetings Ensure new product serviceability requirements are addressed Participate in new product Serviceability Verification Testing Participate in Six Sigma / lean projects Participate in tools and test equipment evaluation program Participate in development and validation of E-forms Create and deliver Webinar content as assigned Administration Document phone calls for tracking and reporting purposes, methods may vary Submit expense reports, Site Vist reports, and timecards accurately and on time Continuous Improvement Attend new product and self-development training classes Maintain familiarity with new products/environments that may affect product operation to include new revisions, updates, upgrades, etc. Other Duties as assignedQUALIFICATIONS Minimum Job Qualifications: 3-5 years of experience Minimum three years' experience in a Tech Support capacity or equivalent experience, including one year experience interacting with customers on a technical level required, field service experience a plus Knowledge of and at least one year experience in Power and/or UPS industry Excellent communication skills, both written and verbal Excellent organizational, analytical, and interpersonal skills Proficient in MS Office Detail-oriented Ability to work and multi-task in a fast-paced environment Ability to work without direct supervision. Possess a positive attitude and flexibility in a rapidly changing environment Aptitude for leadership Technical knowledge of the company's power products and services required EDUCATION AND CERTIFICATIONS Bachelor's or associates degree in Electrical/electronic technical degree, or equivalent training and experience PHYSICAL REQUIREMENTS Reactive, fast paced environment Professional office environment On-call availability through a national paging/cellular system using a scheduled rotation Flexible schedule (Weekends, evenings, holidays) Frequent kneeling/crawling/stooping WORKING CONDITIONS 20% travel Driver's License Required: Yes Available for travel in event of emergencies At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Mechanical Engineer
Vertiv Corporation, Westerville
Job SummaryThe Mechanical Engineer will develop improvements to existing Thermal products; will work in a cross-functional development group; manage a variety of tasks and activities are required in this dynamic environment. Responsibilities: Collaborate with operations and procurement teams to identify cost reduction opportunities, evaluate proposals, and implement engineering change orders to realize better cost positions on Vertiv products. Collaboration across the disciplines of mechanical engineering, electrical engineering, process engineering, as well as production, service, quality and offering teams. Work with these teams for design reviews, meeting cost metrics, and brainstorming around customer pain points. Collect and analyze cost data from Oracle ERP and track realization of savings. Submit engineering change orders in Oracle PLM, releasing design changes including BOM and CAD documentation. Creates/modifies mechanical parts/assemblies/drawings in CAD systems, such as Creo and/or Solid Edge Create and maintain Bill of Materials, released using product lifecycle management tools. Performs a variety of engineering calculations using traditional engineering methods to verify design requirements. Implement product changes to solve field issues, support service department. Other duties as assigned. Requirements: Bachelor of Science Degree in Mechanical Engineering or directly related degree. 3+ years of career experience in new product development as an individual contributor Ability to work and multi-task in a fast-paced environment independently and as a member of a dynamic team; offer and receive constructive criticism. Proficient in 3D CAD software, preferred Creo 8 and/or Solid Edge ST8 Experience with sheet metal, piping and assemblies is a plus. Basic working knowledge of mechanical and electrical concepts, products, and safety The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES • Customer Focus • Operational Excellence • High-Performance Culture • Innovation • Financial Strength OUR BEHAVIORS • Own It • Act With Urgency • Foster a Customer-First Mindset • Think Big and Execute • Lead by Example • Drive Continuous Improvement • Learn and Seek Out DevelopmentAbout Vertiv Vertiv is a $6.8 billion global critical infrastructure and data center technology company. We ensure customers' vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected].
Application Engineer, HVAC Controls
Vertiv Corporation, Westerville
POSITION SUMMARY The Application Engineer, HVAC Controls provides pre-sales technical expertise to the sales team and customers during the sales process focused around chilled water systems. The ideal candidate will have experience in Chilled Water Systems and Operation, Control Theory, Advanced HVAC Controls and BMS or BAS protocols. The Application Engineer provides technical input into bid proposals, projects and technical documents within the sales process and identifies additional sales opportunities with existing customers. The Application Engineer collaborates with sales teams to develop and recommend products and services to meet customers' requirements. RESPONSIBILITIES Assist in developing clear, concise, and technically sound tailored solutions for customer review and acceptance based on customer requirements and/or RFP's, ensuring proper scope and required technical specifications are met. Perform equipment selections and technical calculations to meet requirements of complete chilled water system applications specifically for the electrical and control system. Full understanding of controls theory and operation of the iCOM-S CW Manager Apply Quote Configurator tool to provide comprehensive quote support. Assist in the review of custom thermal management service & solution orders and provide technical instruction throughout the order workflow. Review Order Entry requests and assign work tickets to the correct service competency. Provide monthly updates on quote requests, turnaround times, closure rates for requests. Provide leadership in the area of Chilled Water Equipment, HVAC controls and BMS integration to Vertiv thermal management equipment. Participate in new product development projects. Other duties as required. Use engineering Tools such as Oracle CPQ and legacy systems (Partnerweb, LRS, SMS, LES) to develop sales proposals in support to the Cooling business for Vertiv representatives. Review project specifications, drawings, RFPs and SOO to determine best solutions for customer critical space needs. Create and develop Project electrical and control submittals, schematics, SOO (sequence of operations), MOPs (method of procedure) and any other technical information required by the customer. QUALIFICATIONS 2+ years Commercial or relevant Industrial experience. Experience in Chilled Water Systems and Operation, Control Theory and advanced HVAC controls and BMS protocols. Excellent communication skills, both written and verbal. Detail-oriented. Ability to work and multi-task in a fast-paced environment. Understanding of commercial infrastructure design objectives, performance factors, and physical requirements. Ability to read and interpret schematics and one-line diagrams. Excellent problem-solving skills. PREFERRED QUALIFICATIONS Experience in technical scope review and formal proposal development. Knowledge of ASHRAE, Data Center guidelines and Up time Institute regulations and best practices. Strong understanding of data center infrastructure design objectives, performance factors, and physical requirements. EDUCATION AND CERTIFICATIONS Bachelor's degree in Engineering or related technical field. Mechanical, Electrical or Controls Engineering preferred. PHYSICAL REQUIREMENTS No Special Physical Requirements ENVIRONMENTAL DEMANDS Works in office full-time Westerville, Ohio. Standard office environment TRAVEL TIME REQUIRED 10% At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Design Engineer, High Density Liquid Cooling - Westerville
Vertiv Corporation, Westerville
The Design Engineer provides detailed instructions and guidance to the Vertiv Installation team by way of new and/or marked up drawings, including but not limited to all site plan drawings (i.e., Cabling, Floor, Cable Rack, Lighting, Grounding, etc.), Equipment Wiring List and Block Schematics, Front Equipment drawings and a detailed Installation Procedure (Specification). The Design Engineer's role also includes the provision of a detailed Bill of Material (BOM) reflecting all necessary installation material required to install new equipment completely and accurately, as required by the customer's Engineering and Installation standards. Site surveys and customer visits may be required to gather information for the Scope of Work (SOW) to be performed. Perform computational fluid dynamic analysis on solution to ensure fluid flow and heat extraction meet customer specifications. The Design Engineer will be required to provide technical support services and guidance to the Vertiv Installation team and the customer, while maintaining the highest level of quality and professionalism. RESPONSIBILITIES Achieve required engineering metrics. Work closely with Project Management and Installation teams to ensure project profitability is met. Ensure the Engineering package is at the highest level of quality possible. Ensure the accuracy of materials ordered is at the highest level possible. Perform all work with safety in mind and ensure that all safety measures are met. Assist Field Engineering team as needed providing support for pricing of projects. Assist other segments of the business such as Purchasing, Material Operations, etc. with technical support and guidance. Create Engineering tools such as Template Specs, BOMS, Drawings, etc. Perform Computational Fluid Dynamic analysis on solution to ensure fluid flow and heat extraction meet customer specifications. QUALIFICATIONS Minimum Job Qualifications: Experience in HVAC, Hydronics, and/or Central Office Design Engineering or related industries. At least 5 years' work experience in data center design and applications. Creation, control, and review and approval of technical solutions and customer proposals. Solution-based thinking that will incorporate mechanical, electrical, structural, and other engineering competencies to an end-customer deployment. A working knowledge of IT and Telecom industry end-applications to successfully deploy the support infrastructure required. Ability to manage multiple projects effectively and efficiently. Ability to forecast completion dates and willingness to meet deadlines. Excellent organization and time management skills. Excellent oral and written communication skills are required. Willingness to travel. Familiarity with standard software packages (Word, Excel, AutoCAD, Windows applications). Preferred Qualifications: Experience with computational fluid dynamic (CFD) software is considered beneficial. EDUCATION AND CERTIFICATIONS BS degree in Engineering (6 years' experience with the creation, control, review and approval of technical solutions and customer proposals related to data center design will be acceptable in lieu of a degree). MBA and experience in electrical, mechanical, and/or structural engineering preferred. PHYSICAL REQUIREMENTS No Special Physical Requirements TRAVEL TIME REQUIRED 25% and up to 50% during peak times At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.