Engineering Technician Salary in Westerville, OH

POSITION SUMMARY The Thermal Field Project Supervisor is the highest grade of Field Support Engineer. Field Support Engineers are product experts that provide input into technical training, technical documentation and manuals. They help customers resolve precision cooling problems that no one else can solve as a resource of escalation. They are instrumental in managing the Field Trial process for introducing new products to the field. They perform factory Start Up of XD and potentially other product lines that are more highly technical than typical Liebert models. The Thermal Field Project Supervisor must be able solve problems with minimal technical support as they are considered the product expert.RESPONSIBILITIES • Supervise Field Trials - schedule travel dates with customers, coordinate on-site training with local support staff, resolve one-of-a-kind technical issues • Resolve customer problems where Liebert equipment is not meeting expectations - these problems may be application-related where the equipment is being asked to do something it wasn't designed for and other technicians have failed to resolve the issue. Maintain positive relationships sales and customers by maintaining customer satisfaction with Liebert products • Coordinate, supervise and perform factory Start Up of key products • Participate on New Product Development (NPDP) teams: o Provide serviceability feedback to engineering during the design process o Review and contribute to technical training material o Review and contribute to technical manuals • Provide feedback to the factory for potential product quality and reliability issues • Informally train local support staff (including customer maintenance personnel, 3rd party contractors, or Liebert associates) on how to maintain equipment after issues have been resolved • Provide telephone Diagnostic Engineering support during peak call periods when other Diagnostic Engineering resources are not available. • Other duties as required to ensure a satisfied customerQUALIFICATIONS Minimum Job Qualifications: • Completion of all available Product Training Classes, especially iCOM, and new products • Excellent customer service, communication and diplomacy skills • Highly Proficient with electrical / electronic test equipment • Proficient with technical schematics and diagrams • 'Craftsman' level brazing skills • Ability to perform any repair or modification to Liebert precision cooling equipment • Ability to network the controls of major product lines (including DS, XD, CRV) and set up teamwork, lead-lag • Experience with CANBus communication • Ability to connect Liebert Precision cooling equipment with various building management systems (BMS) and knowledge of common BMS communication protocols • Familiarity / sensitivity to the Liebert product sales business model of Liebert / REP / Contractor / End User - IT Operator • Familiarity with the new DA125 and the principals of pumped refrigerant economization • Excellent analytical and problem-solving skills • Extensive knowledge of network connectivity, protocols, and technologies • Ability to provide remote, after hours support in emergency situations • Willingness to continuously learn new technologies and updates on current technologies • Ability to describe complex system and I/T architecture to non-technical stakeholders and senior managers • Ability to read and understand network topologies and electrical schematics • Ability to test and evaluate communication and data exchange between servers, routers, and computers using industry tools such as Wireshark • Ability to plan and execute local area networks (LAN), and wide area networks (WAN) based on the client's needs • Ability to interface with data center technicians regarding server configuration and requirements as it applies to the current system setup • Windows SQL Server permissions and network access configuration • Understanding of TCP/IP protocols and their configuration • Ability to install, configure, and update end-user hardware • Ability to utilize equipment from electronic network test equipment to punch down tools • Ability to utilize Windows tools such as Services, Task Manager, and SQL Server Management Studio (SSMS) • Ability to use graphics tools such as Visio, and standard Microsoft Office software • Ability to work in a team environment and interface with multiple contractors (Controls, Mechanical, I/T and other Vertiv employees)EDUCATION AND CERTIFICATIONS Required experience (one or more of the following) • 5 years' experience with Liebert Precision Cooling Equipment plus 4-yr degree in HVAC Engineering Or • 10 years' experience as a technician with Liebert Precision Cooling EquipmentPHYSICAL REQUIREMENTS • While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 poundsNotes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.ENVIRONMENTAL DEMANDS • Extreme cold (below 32*) • Extreme heat (above 100*) • Noise Level (Medium / High need to shout to be heard) • Working around moving machinery (fork-lifts, tractors) • Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) • Work outdoors (no effective protection from weather)WORKING CONDITIONS: • Travel is required. Ability and willingness to travel to and work in live data centers (travel up to 50% of the time including overnight) • Flexible schedules (weekends, evenings, and holidays) • May have on-call responsibility • Valid driver's license • Must be at least 18 years oldAt Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES • Customer Focus • Operational Excellence • High-Performance Culture • Innovation • Financial Strength OUR BEHAVIORS • Own It • Act With Urgency • Foster a Customer-First Mindset • Think Big and Execute • Lead by Example • Drive Continuous Improvement • Learn and Seek Out DevelopmentVertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

POSITION SUMMARY Vertiv is hiring a Technical Support Engineer Level 2. This role provides technical support to Vertiv Services field personnel. This person will also provide a reliable avenue for the interface among the field, engineering, marketing, and logistics pertaining to the successful resolution of concerns related to specific Power and UPS products.RESPONSIBILITIES Provide technical support for Domestic and International customers and Customer Engineers Enter/Update Oracle Engagement cases for each phone call received Create Service Requests when field technicians are required for site dispatch Availability to conduct after-hours technical support in a weekly rotation schedule Manage case and solutions per established call center process flow Participate in Six Sigma projects and lean projects Review down unit events from Uptime Tracker and determine root cause Participate in site visits to provide onsite assistance for down units Review warranty claims and process through warranty claim program Draft and modify technical procedures and content to TKO knowledgebase Attend new product and self-development training classes Attend product training for all supported products Model and enforce Vertiv Corporation safety guidelines at all times Listen in on customer meetings and teleconferences as directed Submit expense reports, trip reports, and time cards accurately and on time Other duties as required QUALIFICATIONS Minimum Job Qualifications: Knowledge and experience in Power and UPS industry Demonstrated ability in electrical circuit understanding and troubleshooting Strong customer service communication and interaction skills Excellent writing and verbal communication skills Excellent organizational and time management skills. Possess a positive attitude and flexibility in a rapidly changing environment Detail oriented and self motivated with the ability to work without direct supervision Proficient PC skills including all Microsoft Office products and web-based technologies EDUCATION AND CERTIFICATIONS Minimum of four years electrical/electronic technical degree. Alternatively, military technical training in a related field or electronic certification with two years of relevant technical experience. PHYSICAL REQUIREMENTS Occasionally lift objects up to 50 lbs. WORKING CONDITIONS Reactive, fast paced and high profile environment. After-hours on-call availability through a rotational schedule. Scheduled travel, domestic and international, as required. Flexible schedule (Weekends, evenings, holidays) At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Description:Ensures studies are placed on Stability according to cGMP, SOP's, work instructions, and FDA regulations.Applies knowledge of cGMP, FDA regulations, SOPs, and work instructions to ensure studies are started correctly and regulatory compliance is maintained.Performs daily stability sample pulling, and ensures appropriate laboratories receive sample on testing due datesInitiates and maintains stability studies through LIMS to support annual requirements.Maintains up to date inventory on all studies using LIMS.Initiates and coordinates destruction and reconciliation of non-class and class samples via LIMS.Pull samples from quality chambers, maintain retains, and sort samplesHelp with stocking, sorting, and tote samplesLogging data into SAP, Labware, and Inventory ManagementSkills:science, Sample prep, documentation process, Quality assurance, Regulatory, Sorting, Laboratory, Quality inspection, Regulatory affairsTop Skills Details:science,Sample prep,documentation process,Quality assurance,RegulatoryAdditional Skills & Qualifications:Must have HS Diploma, prefer Associates or Bachelors ins Science or Regulatory fieldMust have 2-3yrs of relevant industry experience doing sample management, Quality Assurance, or Regulatory workStrong Communication skillsNeed to be comfortable being on their feet for majority of their shift and walking to many of the different departmentsPrior Inventory management skills a plusComfortable using different software systems and computer skillsMust have strong attention to detail and organization skillsExperience Level:Intermediate LevelAbout ActalentActalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:Hiring diverse talentMaintaining an inclusive environment through persistent self-reflectionBuilding a culture of care, engagement, and recognition with clear outcomesEnsuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

RESPONSIBILITIES: Ensures studies are placed on Stability according to cGMP, SOP's, work instructions, and FDA regulations.Applies knowledge of cGMP, FDA regulations, SOPs, and work instructions to ensure studies are started correctly and regulatory compliance is maintained.Performs daily stability sample pulling, and ensures appropriate laboratories receive sample on testing due datesInitiates and maintains stability studies through LIMS to support annual requirements.Maintains up to date inventory on all studies using LIMS.Initiates and coordinates destruction and reconciliation of non-class and class samples via LIMS.Pull samples from quality chambers, maintain retains, and sort samplesHelp with stocking, sorting, and tote samplesLogging data into SAP, Labware, and Inventory ManagementREQUIREMENTS: HS Diploma, prefer Associates or Bachelors ins Science or Regulatory field2-3yrs of relevant industry experience doing sample management, Quality Assurance, or Regulatory workStrong Communication skillsComfortable being on their feet for majority of their shift and walking to many of the different departmentsPrior Inventory management skills a plusComfortable using different software systems and computer skillsStrong attention to detail and organization skillsAbout ActalentActalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:Hiring diverse talentMaintaining an inclusive environment through persistent self-reflectionBuilding a culture of care, engagement, and recognition with clear outcomesEnsuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

Seeking Senior Quality Technician to work at a large Pharmaceutical company in Columbus Ohio!JOB DESCRIPTIONEnsures studies are placed on Stability according to cGMP, SOP's, work instructions, and FDA regulations.Applies knowledge of cGMP, FDA regulations, SOPs, and work instructions to ensure studies are started correctly and regulatory compliance is maintained.Performs daily stability sample pulling, and ensures appropriate laboratories receive sample on testing due datesInitiates and maintains stability studies through LIMS to support annual requirements.Maintains up to date inventory on all studies using LIMS.Initiates and coordinates destruction and reconciliation of non-class and class samples via LIMS.Pull samples from quality chambers, maintain retains, and sort samplesHelp with stocking, sorting, and tote samplesLogging data into SAP, Labware, and Inventory ManagementSKILLS& QUALIFICATIONSMust have HS Diploma, prefer Associates or Bachelors ins Science or Regulatory fieldMust have 2-3yrs of relevant industry experience doing sample management, Quality Assurance, or Regulatory workStrong Communication skillsNeed to be comfortable being on their feet for majority of their shift and walking to many of the different departmentsPrior Inventory management skills a plusComfortable using different software systems and computer skillsMust have strong attention to detail and organization skillsAbout ActalentActalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:Hiring diverse talentMaintaining an inclusive environment through persistent self-reflectionBuilding a culture of care, engagement, and recognition with clear outcomesEnsuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.