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Field Service Engineer Salary in Westerville, OH

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Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Power Technical Support Level 3 Engineer - Westerville
Vertiv Corporation, Westerville
Provide technical expertise and resolution in addressing product performance issues. Complete service documentation and parts research. Participate in warranty review and other service-related projects. 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We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
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New Product Development Engineer - Thermal - Westerville
Vertiv Corporation, Westerville
POSITION SUMMARY The New Product Development Engineer - Thermal will participate in the new product development process and provide technical support on Thermal projects. This position will use the design for service principles to ensure that safety, serviceability, and service business goals are met. The position will collaborate with global technical leads to ensure consistency in execution and service readiness for the Thermal products. The candidate will participate in service strategy review and report program updates to service leadership team. RESPONSIBILITIES Projects Provide technical expertise in development of service plans for new products. Represent Vertiv Services at design reviews, product reviews, and phase gate reviews. Perform serviceability and safety review of prototype unit. Provide recommendations to product and service teams. Participate in the review of Engineering Requirement Document and provide feedback. Participate in electrical and mechanical design reviews and address serviceability and safety concerns. Develop source material for first article units or pre-release training classes with members of the Thermal Commercial Training team. With engineering assistance, develop maintenance and troubleshooting procedures. Lead startup of initial new product shipment. Perform thorough evaluation of startup including and report any findings. Monitor new product quality. Track product performance for the first year. Provide feedback to engineering and product management. Act as the Vertiv Services representative on the Engineering Change Control Board Participate in development and update of Global Serviceability Specification for new products. Update ET1025 document for warranty labor guidelines Collaborate with service functional representatives to ensure service deliverables readiness prior to gate reviews. Technical Support for new products during transitioning to Sustaining Support team. Provide Domestic and International Technical Assistance Provide on-site Technical Assistance as required. Lead customer meetings and teleconferences as directed. Participate in root cause investigation for critical sites. Model and enforce Vertiv safety guidelines at all times. Sustaining for new products Lead development of service-related documentation. Provide support to Logistics for parts research, spare kits, and parts sourcing. Review COs and develop Service Tips, Field Change Notices, and Safety Bulletins. Participate in Quality actions, Blitz reviews, and Field Issues meetings. Coordinate with the manufacturing centers to ensure timely information exchange of all products, i.e. COs, ETO. Administration Submit expense reports, trip reports, and timecards accurately and on time. Represent service and present at new products tollgate review meetings and provide updates to management. Organizational Readiness Attend new product and self-development training classes. Document new tooling or test equipment requirements. Train Thermal Technical Support and attend first classes for CEs on new products. Lead documentation and TKO development for new products. Develop startup and PM forms for new products. Provide technical guidance to Marketing in development of Scope of Work documents, and new services. Stay familiar with new products/environments that may affect product operation to include new revisions, updates, upgrades, etc. QUALIFICATIONS Minimum Job Qualifications: Minimum of five years of field service or three years' experience as a Technical Support Engineer. Excellent writing and verbal communication skills. Excellent organizational and time management skills. Ability to communicate and present material to Executive Management. Possess a positive attitude and flexibility in a rapidly changing environment. Detail oriented and self-motivated with the ability to work without direct supervision. Proficient PC skills including all Microsoft Office products and web-based technologies. Preferred Qualifications: Course development and instructional experience with an emphasis on technical training is preferred. EDUCATION AND CERTIFICATIONS High School Diploma or GED Bachelor's Degree in a business related or technical field preferred (or equivalent of education and experience) PHYSICAL REQUIREMENTS No Special Physical Requirements ENVIRONMENTAL DEMANDS Occasional Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) TRAVEL TIME REQUIRED Up to 15% domestic and international travel may be required. WORKING CONDITIONS: Reactive, fast paced environment. On-call availability through a national paging/cellular system. Professional office environment. At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Systems Application Engineer
Schneider Electric USA, Inc, Westerville
Schneider Electric is looking for a Systems Application Engineer Schneider creates connected technologies that reshape industries, transform cities, and enrich lives.Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software, and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment. Job Summary & Qualifications: This position is typically held by an individual who has at least 2 years' experience in construction of low voltage electrical systems and preferably industry knowledge. Responsible for understanding project requirements such as, specifications, standards, budgets, schedules, and safety. Must be able to conduct project activities on-site related to the coordination, installation and commissioning of building automation and security management systems, and perform work both independently or with other team members. Individual should have working knowledge of HVAC or Security industry applications. This employee typically works under daily supervision of a Project Manager or Project Engineer and reports into a Construction Responsibilities Include: Become a lead field engineering resource on multiple simultaneous small to medium size projects and perform all field engineering responsibilities from mobilization to closeout. Participate in system startup and commissioning using standard pre-functional checkout processes. Gain customer exposure by attending meetings. Report back to the Project Engineer or Project Manager with action items and any additional deliverables that result from the meeting. Ensure that these items are tracked and resolved in a timely Review field sketches for change order exposure and provide feedback to Project Manager Cybersecurity: Competency of cybersecurity paradigms (security passwords, configuration) and networking hardware. Ability to attend customer meetings and develop or modify sequences of operations from the conversations. Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave,401(k)+ match, and more. Click here to find out more about working with us: http://se.com/us/careers.Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Why us?At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.We believe in e mpowering our team members to reach their full potential, fostering a sense of ownership in their work.We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.Discover your M eaningful, Inclusive and Empowered career at Schneider Electric.€34.2bn global revenue +12% organic growth 135 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filledSchneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.We mirror the diversity of the communities in which we operate and we 'embrace different' as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy hereSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color , gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Schneider Electric is looking for a Systems Application Engineer Schneider creates connected technologies that reshape industries, transform cities, and enrich lives.Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software, and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment. Job Summary & Qualifications: This position is typically held by an individual who has at least 2 years' experience in construction of low voltage electrical systems and preferably industry knowledge. Responsible for understanding project requirements such as, specifications, standards, budgets, schedules, and safety. Must be able to conduct project activities on-site related to the coordination, installation and commissioning of building automation and security management systems, and perform work both independently or with other team members. Individual should have working knowledge of HVAC or Security industry applications. This employee typically works under daily supervision of a Project Manager or Project Engineer and reports into a Construction Responsibilities Include: Become a lead field engineering resource on multiple simultaneous small to medium size projects and perform all field engineering responsibilities from mobilization to closeout. Participate in system startup and commissioning using standard pre-functional checkout processes. Gain customer exposure by attending meetings. Report back to the Project Engineer or Project Manager with action items and any additional deliverables that result from the meeting. Ensure that these items are tracked and resolved in a timely Review field sketches for change order exposure and provide feedback to Project Manager Cybersecurity: Competency of cybersecurity paradigms (security passwords, configuration) and networking hardware. Ability to attend customer meetings and develop or modify sequences of operations from the conversations.
Product Quality Engineer
Vertiv Corporation, Westerville
Vertiv is hiring a Product Quality Engineer in Westerville, OH to drive product field quality improvements. Provide direction and support for implementation and continued use of tools and methods utilized in the improvement of system reliability. Lead implementation and apply advanced quality processes, methods and tools for all new product development programs. Develop and report critical product metrics for warranty and reliability tracking and projections. Effectively work across all product development areas in the company to drive and sustain a strong quality culture across the overall organization. Lead, coordinate and support multiple quality improvement projects across various departmental areas, driving short term and long term, sustainable corrective actions to address product and process issues. RESPONSIBILITIES Determine the data driven top customer field issues list, verify an owner is assigned and status is reported weekly. Lead cross-functional teams to implement corrective actions through problem solving process. Evaluate completed corrective actions and ensure effectiveness of actions. Recommend appropriate remedial activities. Visit customers to proactively see installations and document improvement needs. Visit customers to understand the nature of the issue and get definite corrective action initiated in the organization. Track shipments of new products, Pareto and report issues and assist in assigning ownership to the problems. Support product transfer process and assist with product audit feedback and early field issue reporting. Present reports to organization regarding Quality performance. Present status updates on various quality initiatives to business management. Develop 8D and Customer reports on reported issues. Communicate internally and externally on outcomes of investigations. Work with internal teams, including Engineering, Service, Manufacturing/Operations, Sales, Offering Management, and Supplier Quality to resolve quality issues impacting customers. Execute Quality Engineering responsibilities on New Product Development projects, participating on New Product Development Process (NPDP) teams, tracking issues, and ensuring effective resolution. Ensure risk management plans are in place when issues are identified. Create analytic reporting around warranty data for America's LOB using Use Excel, SQL, and Power BI Support Warranty administration as needed. Other Duties as assigned QUALIFICATIONS BA or BS or equivalent experience Engineering or Technical Field 3- 5+ years of experience of product quality experience At least 3 years of professional engineering quality related experience. Requirements: Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Ability to work and multi-task in a fast-paced environment Proficient in data analysis; ability to develop performance metrics and goals based on product and process data. Generate and present reports using Excel, PowerPoint and Vertiv system applications. Direct and relative experience conducting Root Causes and Correct Actions using 8D problem solving or similar techniques. Knowledge of Failure Modes and Effects Analysis (FMEA) Process evaluation and capability analysis - Six Sigma (DAMIC) experience a plus Knowledge in electrical, mechanical and firmware design and development, reliability and test validation Experience in product development cycle processes including production release, supplier qualification requirements, production qualification / validation processes and production testing. PHYSICAL & ENVIRONMENTAL DEMANDS N/A TIME TRAVEL REQUIRED (20%) The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With more than $5.5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.