Information Security Manager Salary in Tampa, FL

DescriptionSecurity Operation Center AnalystCompanies, investors and government entities around the world turn to Alvarez & Marsal (A&M) for leadership, action and results. A&M's leadership is about a bias towards action and the willingness to tell clients what we think is needed. Our restructuring heritage sharpens our ability to act decisively. Clients select us for our deep expertise and ability to create and deliver practical, rather than theoretical, solutions to their unique problems in addition to our objectivity.Privately held since its founding in 1983, A&M is a leading global professional services firm that provides advisory, business performance improvement and turnaround management services. When conventional approaches are not enough to create transformation and drive change, clients seek our deep expertise and ability to deliver practical solutions to their unique problems.With over 8800 people across four continents, we deliver tangible results for corporates, boards, private equity firms, law firms and government agencies facing complex challenges. Our senior leaders, and their teams help companies act decisively, catapult growth and accelerate results. We are experienced operators, world-class consultants, former regulators and industry authorities with a shared commitment to telling clients what's really needed for turning change into a strategic business asset, managing risk and unlocking value at every stage of growth.We are seeking a S ecurity Operation Center (SOC) A nalyst to join our Global Security Office (GSO) team. This position will report into the GSO SOC Manager and the job holder will be based out of the US .Responsibilities: Responsible for working in a global 24x7 Security Operation Center (SOC) environment which consists of an in-house and outsourced SOC. Able to participate on an on-call rotation. Perform real-time alert monitoring and risk mitigation. Provide analysis and trending of security log data from a large number of heterogeneous security devices across different layers. Provide Incident Response (IR) support when analysis confirms actionable incident from the outsourced SOC and internal systems. Provide threat and vulnerability analysis as well as security advisory services. Analyze and respond to previously undisclosed software and hardware vulnerabilities. Investigate, document, and report on information security issues and emerging trends. Integrate and share information with other analysts and teams. Participate in security projects and assist network operations and engineering teams. Other tasks and responsibilities as assigned through ticketing system. Core Qualifications: Bachelor's degree in a related field (Security, Forensics or Computer Science is preferred) At least 4 years of experience as a security analyst, incident handler/responder, security engineer or penetration tester. Excellent knowledge of security methodologies, processes (like Kill chain/diamond models and MITRE ATT&CK framework). Excellent knowledge of technical security solutions (firewalls, SIEM, NIDS/NIPS/HIDS/HIPS, AVs, DLP, proxies, network behavioral analytics, endpoint and cloud security). In depth knowledge of TCP/IP, UDP, DNS, FTP, SSH, SSL/TLS and HTTP Protocols, network analysis, and network/security applications. Very good knowledge of common malware threats and attack methodologies. Professional Certifications: GCIA, GCIH, GCFE, GCFA, Security+, CCNA CyberOps , OSCP, GPEN, GWAPT, CEH, CISSP or other equivalent certifications are highly desirable. Core Competencies: Accountable for successful completion of multiple, individual projects simultaneously. Communicate effectively by contributing significantly to the development and delivery of a variety of written and visual documents for diverse audiences. Manage change and demonstrate adaptability by embracing change and adjusting priorities or processes and approach as needs dictate. Work independently as a team representative in the allocated region as well as show excellent teamwork skills. Ability to develop thorough documentation and operational playbooks in addition to suggest alert enhancements to improve detection capability. Experienced in working with external vendors and third parties. Good understanding of system and network hardening practices. The salary range is $70,000 - $90,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.

Company Introduction 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/ Team (Project) Introduction 9th Way Insignia Technology is looking for an Information Technology Project Manager to lead a team to assist in providing Information Technology Program Management and technical support (i.e., development, operations and maintenance) to the Department of Veterans Affairs, Benefits and Memorial Services (BAM) Portfolio. BAM provides high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all points of the Veterans' health care in an effective, timely and compassionate manner. VA depends on Information Management/Information Technology (IM/IT) systems to meet mission goals, and deliver world-class, innovative systems that ensure reliable, secure, and seamless delivery of benefits and services directly to Veterans and their families. The BAM serves the Veterans Benefits Administration, the Board of Veterans Appeals, and the National Cemetery Administration to develop and manage advanced technology solutions. Functional Job (LCAT) Information: Information Technology Project Manager - Plans, initiates, and manages Information Technology (IT) projects. Leads and guides the work of technical staff. Serves as liaison between business and technical aspects of projects. Plans project stages and assess business implications for each stage. Monitor progress to ensure deadlines, standards, and cost targets are met. Professional Level Information: A Computer Software Developer-Applications aligns as a Level 4(H) Manager within 9th Way Insignia Technology. A Level 4 Manager accomplishes department objectives by managing staff and processes and evaluating department activities. Focuses on leading a team and working hands-on with projects involving technology. Hybrid Managers require skills and qualifications such as exceptional leadership, communication and interpersonal skills. Responsibilities: Project Planning: Define project scope, goals, and deliverables in collaboration with stakeholders, and develop detailed project plans, schedules, and resource allocation plans. Project Execution: Lead project teams in executing project tasks according to the project plan, monitor progress, and manage changes to scope, schedule, and budget as needed. Stakeholder Communication: Communicate project status, issues, and risks to stakeholders regularly, and facilitate meetings and discussions to ensure alignment and resolution of issues. Risk Management: Identify project risks and develop risk mitigation strategies, monitor and manage risks throughout the project lifecycle to minimize disruptions. Quality Assurance: Ensure project deliverables meet quality standards and adhere to relevant regulations and best practices, conduct quality reviews and testing as needed. Vendor Management: Collaborate with vendors and third-party providers to procure services, manage vendor relationships, and ensure deliverables meet project requirements. Team Leadership: Provide leadership, direction, and support to project teams, foster a collaborative and positive team environment, and ensure team members have the resources and guidance needed for success. Documentation and Reporting: Maintain project documentation, track project progress, expenditures, and resources, and prepare regular progress reports and presentations for stakeholders and leadership. Change Management: Develop and implement change management processes to manage project changes effectively, minimize impacts on project scope and objectives, and ensure stakeholder buy-in and adoption. Continuous Improvement: Identify lessons learned from projects, implement process improvements, and contribute to the development and adoption of best practices in project management and IT delivery. Requirements: Bachelor's degree in Computer Science, Information Technology, Business Administration, related field (or equivalent work experience in lieu of degree) 7-9 years of experience in IT project management, with a strong track record of successfully delivering projects on time and within budget. Solid understanding of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, JIRA). Experience managing IT infrastructure projects, software development projects, or system implementations. Excellent communication, negotiation, and stakeholder management skills. Strong leadership, problem-solving, and decision-making abilities. Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously. Preferred/Desired: Project Management Professional (PMP) certification or equivalent. Master's degree in computer science, Information Technology, Business Administration, or related field Knowledge of ITIL, IT governance frameworks, and industry best practices is a plus. Salary Range: The salary range for this position is $95,355 - $127,951 9th Way Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Location: Remote 9th Way Insignia reserves the right to adjust work location based upon mission requirements. Clearance, background investigation: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Legal: We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law. PDN-9bc74b39-3285-41e0-8f01-013eee22824a

Company Introduction 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com. Program Introduction 9th Way Insignia Technology is looking for an Information Security Analyst to assist in providing Information Technology Program Management and technical support (i.e., development, operations and maintenance) to the Department of Veterans Affairs, Benefits and Memorial Services (BAM) Portfolio. BAM provides high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all points of the Veterans' health care in an effective, timely and compassionate manner. VA depends on Information Management/Information Technology (IM/IT) systems to meet mission goals, and deliver world-class, innovative systems that ensure reliable, secure, and seamless delivery of benefits and services directly to Veterans and their families. The BAM serves the Veterans Benefits Administration, the Board of Veterans Appeals, and the National Cemetery Administration to develop and manage advanced technology solutions. Professional Level Information: A Information Security Analyst aligns as a Level 4 (H) Hybrid Manager at 9th Way Insignia. A Level 4 (H) accomplishes department objectives by managing staff and processes and evaluating department activities. Focuses on leading a team and working hands-on with projects involving technology. Hybrid Managers require skills and qualifications such as exceptional leadership, communication and interpersonal skills. Functional Job (LCAT) Information: Information Security Analyst - Plan, implement, upgrade, or monitor security measures for the protection of computer networks and information. May ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure. May respond to computer security breaches and viruses. Responsibilities: Prepare detailed reports documenting security breaches and assess the extent of damage caused by these incidents. Monitor network traffic to identify potential security breaches and promptly investigate any anomalies. Install and configure security software tools, including firewalls, intrusion detection systems (IDS), and data encryption programs. Collaborate with IT teams to ensure robust security measures are in place. Research and stay informed about the latest developments in information technology security. Implement cutting-edge technologies to protect sensitive data and systems. Develop and maintain security policies, standards, and procedures. Create a comprehensive security plan that aligns with industry best practices. Conduct regular simulated cyber-attacks to identify vulnerabilities in computer systems. Address and remediate any weaknesses before external threats exploit them. Advise managers and senior executives on security advancements and risk mitigation strategies. Assist colleagues in installing new software and educate them on security protocols. Requirements: Bachelor's degree in Computer Science, Information Technology , a related field (or equivalent work experience in lieu of degree). 7-9 years experience Strong analytical skills and attention to detail. Knowledge of network protocols, security frameworks, and risk assessment methodologies. Excellent communication skills to collaborate with cross-functional teams. Preferred/Desired: Relevant certifications (e.g., CISSP, CISM, CEH) are highly desirable. Salary Range: The salary range for this position is $101,118 - $173,000 9th Way Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Location: Remote Clearance, background investigation: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Legal: We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law. PDN-9bc74b3a-1823-4e8e-b161-7be2bfa8623f

Company Introduction 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers to achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/ Program Introduction 9th Way Insignia Technology is looking for a Computer and Information Systems (CIS) Manager to join our team to assist in providing Information Technology Program Management and technical support (i.e., development, operations and maintenance) to the Department of Veterans Affairs, Benefits and Memorial Services (BAM) Portfolio. BAM provides high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all points of the Veterans' health care in an effective, timely and compassionate manner. VA depends on Information Management/Information Technology (IM/IT) systems to meet mission goals, and deliver world-class, innovative systems that ensure reliable, secure, and seamless delivery of benefits and services directly to Veterans and their families. The BAM serves the Veterans Benefits Administration, the Board of Veterans Appeals, and the National Cemetery Administration to develop and manage advanced technology solutions. Professional Level Information: The Computer and Information Systems (CIS) Manager aligns within 9th Way Insignia as an Engineer (3). An Engineer 3 typically performs multiple engineering-related tasks in various assignments within the project and firm. An Engineer, 3 oversees the design, development, implementation, and analysis of technical products and systems. An Engineer, 3 has broad knowledge of engineering procedures and assists in the resolution of complex problems. An Engineer, 3 has strong technical skills and background, a knack for learning new technologies, and a blend of good problem-solving and innovation needed to resolve a wide variety of technical production challenges. Functional (LCAT) Information Computer and Information Systems Manager - Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming. Responsibilities: Collaborate with users, vendors, technicians, and managers to understand and assess computing and system needs. Communicate the company's goals, policies, and procedures to the CIS team and develop plans for implementation. Evaluate the current technology use and identify areas for improvement. Recommend software and hardware enhancements to enhance efficiency and productivity. Oversee backup, security, and user help systems. Hire and coordinate training for system analysts, programmers, and other computer-related team members. Prioritize and assign team members to CIS projects. Conduct timely and constructive performance evaluations. Remain current on advances in technology. Provide technical support to users. Prepare and deliver operational or project progress reports. Implement and oversee the operational budget and expenditures. Requirements: Bachelor's degree in computer science, Programming, or a related field is required (or equivalent work experience in lieu of degree). 7-9 years experience Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite or related software. Thorough understanding of CIS principles, programs, policies, activities, and procedures. Strong organizational skills, with the ability to prioritize work. Capability to explain technical problems and offer solutions to non-technical staff. Salary Range: The salary range for this position is $96,370 - $127,0009th Way Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Location: Remote Clearance, background investigation: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Legal: We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law. PDN-9bc74b3e-6838-47b4-9b99-4f1af8f58837

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummarySenior Specialist, Product ManagerOur PurposeMastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.OverviewTitle: Senior Specialist, Product Management - Commercial Solutions: Transaction Management and ControlsThis position is with the Mastercard Commercial Solutions department. The mission of Mastercard Commercial Solutions is to power business and trade for organizations everywhere. The Commercial Card Solutions: Transaction Management and Controls team is looking for a Senior Product Management Specialist to drive our platform modernization initiatives; focusing on overseeing the end-to-end process of migrating customers, partners, and data across our software platform, ensuring seamless transitions and optimal performance. The ideal candidate is passionate about ensuring customer satisfaction, highly motivated, analytical, intellectually curious, possesses strong technical acumen, project management skills, and the ability to collaborate with cross-functional teams.Role* Assist in developing and executing strategic plans for data migration projects, aligning with business objectives and timelines* Define business and technical requirements while managing relationships with technical resources * Provide technical guidance and oversight throughout the modernization initiative, ensuring best practices and addressing any technical challenges that arise* Collaborate closely with engineer teams, architects, business stakeholders, and other relevant parties to ensure alignment and successful execution of modernization projects* Track and report on the status of project plans* Identify potential risks and mitigation strategies associated with the project, proactively addressing issues to minimize impact on quality and project timelines.* Implement rigorous quality assurance measures to validate data integrity and ensure that there is no impact to customer functionality* Maintain comprehensive documentation of initiative implementation, and generate content to communicate updates relevant to both internal stakeholders and external customers* Acts as a business owner and lead the product management cycle, managing long-term and short-term strategic initiatives for a commercialized product* Roles in this family also include overseeing product evolution, enhancement deployment, establish go-to-market strategy, optimize products and resources, implement incremental improvements within the product's life cycle, conduct ongoing care and maintenance, and manage OKRs, KPIs, P&L* Support the analysis and delivery of internal and external stakeholder needs and issues* Conduct market research to inform profitability targets for our products* Provide insights that may influence the sales strategy, and contributes to the development of materials for training and RFPsAll About YouQualifications include:* Bachelor's degree in computer science, engineering, or related fields preferred* Intermediate experience in technical product management, product management, project management, or software development* Strong project management skills, with the ability to manage multiple projects simultaneously and deliver results within specified timelines.* Excellent communication and interpersonal skills, with the ability to effectively explain technical concepts and collaborate with diverse teams and stakeholders* Solid understanding of database concepts, data modeling, and proficiency in Oracle Golden Gate technology* Experience working in agile environments is a plus.* This position may require flexibility in working hours, as our engineering partners are internationally located. The successful candidate should be open to scheduled adjustments to accommodate collaboration with team members in different time zones. We value work-life balance and strive to accommodate individual needs while ensuring effective communication and collaboration across global teams.Corporate Security ResponsibilityEvery person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:* Abide by Mastercard's security policies and practices;* Ensure the confidentiality and integrity of the information being accessed;* Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummarySenior Specialist, Product ManagerOur PurposeMastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.OverviewTitle: Senior Specialist, Product Management - Commercial Solutions: Transaction Management and ControlsThis position is with the Mastercard Commercial Solutions department. The mission of Mastercard Commercial Solutions is to power business and trade for organizations everywhere. The Commercial Card Solutions: Transaction Management and Controls team is looking for a Senior Product Management Specialist to drive our platform modernization initiatives; focusing on overseeing the end-to-end process of migrating customers, partners, and data across our software platform, ensuring seamless transitions and optimal performance. The ideal candidate is passionate about ensuring customer satisfaction, highly motivated, analytical, intellectually curious, possesses strong technical acumen, project management skills, and the ability to collaborate with cross-functional teams.Role* Assist in developing and executing strategic plans for data migration projects, aligning with business objectives and timelines* Define business and technical requirements while managing relationships with technical resources * Provide technical guidance and oversight throughout the modernization initiative, ensuring best practices and addressing any technical challenges that arise* Collaborate closely with engineer teams, architects, business stakeholders, and other relevant parties to ensure alignment and successful execution of modernization projects* Track and report on the status of project plans* Identify potential risks and mitigation strategies associated with the project, proactively addressing issues to minimize impact on quality and project timelines.* Implement rigorous quality assurance measures to validate data integrity and ensure that there is no impact to customer functionality* Maintain comprehensive documentation of initiative implementation, and generate content to communicate updates relevant to both internal stakeholders and external customers* Acts as a business owner and lead the product management cycle, managing long-term and short-term strategic initiatives for a commercialized product* Roles in this family also include overseeing product evolution, enhancement deployment, establish go-to-market strategy, optimize products and resources, implement incremental improvements within the product's life cycle, conduct ongoing care and maintenance, and manage OKRs, KPIs, P&L* Support the analysis and delivery of internal and external stakeholder needs and issues* Conduct market research to inform profitability targets for our products* Provide insights that may influence the sales strategy, and contributes to the development of materials for training and RFPsAll About YouQualifications include:* Bachelor's degree in computer science, engineering, or related fields preferred* Intermediate experience in technical product management, product management, project management, or software development* Strong project management skills, with the ability to manage multiple projects simultaneously and deliver results within specified timelines.* Excellent communication and interpersonal skills, with the ability to effectively explain technical concepts and collaborate with diverse teams and stakeholders* Solid understanding of database concepts, data modeling, and proficiency in Oracle Golden Gate technology* Experience working in agile environments is a plus.* This position may require flexibility in working hours, as our engineering partners are internationally located. The successful candidate should be open to scheduled adjustments to accommodate collaboration with team members in different time zones. We value work-life balance and strive to accommodate individual needs while ensuring effective communication and collaboration across global teams.Corporate Security ResponsibilityEvery person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:* Abide by Mastercard's security policies and practices;* Ensure the confidentiality and integrity of the information being accessed;* Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.PDN-9bc960b1-e806-4941-871c-287cc17200e5

Description Information Security Advisor Since its founding in 2008, America's 1st Choice has generated significant membership growth by developing effective engagement programs and building strong provider relationships in the Florida market. America's 1st Choice operates as a wholly-owned subsidiary of Elevance Health. Location: Tampa, FL (preferred). Alternate locations may be considered. This position will work in a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations. The Information Security Advisor maintains enterprise information security policies, technical standards, guidelines, procedures, and other elements of an infrastructure necessary to support information security in compliance with established company policies, regulatory requirements, and generally accepted information security controls. Responsible for the delivery of strategic network security, access control, and secure transaction/messaging solutions. Ensures security solutions involving the use of technologies are well-conceived, designed, and implemented in compliance with enterprise standards. How you will make an impact: Provides first-level engineering design functions. Provides trouble resolution and serves as a point of technical escalation on complex problems. Leads or plans implementations for access management and network security technologies. Develops testing plans to ensure quality of implementation. Leads the investigation and reporting of data security events and incidents. Provides system and network architecture support for information and network security technologies. Provides technical support to business and technology associates in risk assessments and implementation of appropriate information security procedures, standards, and technologies. Maintains security incident response plans. Represents major upgrades and business system replacements in change control. Recommends changes and updates to strategy. Oversees Enterprise mix of vendor services; may act as a key contact for setting vendor strategy. Designs & engineers repetitive technical solutions based on business requirements and defined technology standards. Develops support procedures and performance metrics reports. Leads level 1 & 2 incident recoveries and may organize the efforts of other analysts as part of incident recovery. Leads root cause analysis efforts. Must be capable of providing top-tier support for 4 or more of the information security technology common body of knowledge skill sets: Access Control, Application Security, Business Continuity & Disaster Recovery Planning, Cryptography, Information Security and Risk Management, Compliance & Investigations, Operations Security, Security Architecture & Design, Telecommunications & Network Security Minimum Requirements: Requires BS/BA degree in Information Technology or related field of study and a minimum of 5 years experience in systems support, system administration, system engineering, system security, access management, network security, network communications, computer networking, telecommunications, systems development and management, hardware, software, and/or data; or any combination of education and experience, which would provide an equivalent background. Requires experience in planning and designing highly complex systems. Preferred Skills, Capabilities, and Experiences: Strong understanding of identity and access management principles, including authentication, authorization, and directory services. Cloud security experience in AWS and/or Azure. Experience with application security tools such as CrowdStrike, Netskope, Symantec DLP, and Proofpoint. Data encryption experience with Venafi or Thales Ciphertrust. Experience working with vulnerability management and configuration assessment tools such as Prisma, Azure Defender, Qualys, Tanium, and Splunk. IoA & IoC experience working with different tools/technologies. Fortinet or Palo Alto network security devices. Security architecture experience with Visio, executing RACI & flow charts. Understanding of TCP/IP layers. Experience with multiple technical and business disciplines is strongly preferred. Security Certifications: CISSP or other technical security certifications (e.g. Systems Security Certified Practitioner, Certification and Accreditation Professional) strongly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance.

Location: Req Number: Req #1024Date Posted: Friday, April 19, 2024Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs. SUMMARY: Responsible for Contact Center activities and team management. Responsible for overseeing and managing the daily operations of the Contact Center. The Contact Center Manager will ensure that the team consistently delivers high-quality service to our customers, meets performance targets, and maintains a positive and productive work environment in a variety of functions, such as inbound provider calls, outbound calls to providers, voicemails, and e-mail queue management. Seeking a candidate with strong contact center/call center management and supervisory experience.DUTIES AND RESPONSIBILITIES:Provide leadership and guidance to the Contact Center team, including supervisors and agents.Oversee daily call center operations to ensure smooth workflow and optimal resource utilization.Manage staffing levels, scheduling, and resource allocation to ensure adequate coverage and optimal utilization of resources across multiple queues.Utilizing workforce management techniques, forecast staffing needs and adjust schedules as necessary to meet demand.Responsible for auditing and approving timesheets, and monitoring and holding team accountable for attendance.Establish, track, analyze, and report on key performance indicators (KPIs) to measure team performance and identify areas for improvement.Develop and implement strategies and initiatives to optimize efficiency, productivity, and customer satisfaction.Collaborate with cross-functional teams to optimize contact center processes and enhance customer/client satisfaction.Implement performance improvement plans when necessary and track progress.Establish and maintain quality assurance standards to ensure that customer interactions meet or exceed company standards.Participate in and/or conduct regular quality assurance assessments on customer interactions to ensure adherence to company policies and procedures. Provide coaching and feedback to team members to enhance their quality, skills, and performance.Develop and implement training programs to onboard new team members and enhance the skills of existing staff.Identify and address training needs based on performance gaps.Assist Contact Center in answering phone calls during excessively high periods of volume.Perform additional support functions as needed.Responsible for complying with Paradigm IT security requirement and policies.Responsible for safeguarding Paradigm or Paradigm related IT passwords.Responsible for notifying Paradigm of any IT security incidents per policy 16.0 Information Security Incident Management. SUPERVISORY RESPONSIBILITIES: Mentor, train, and supervise team members directly and indirectly, review their work and provide effective constructive feedback.Ensure all team members understand, are trained in, and comply with Paradigm’s security requirements and policies.Ensure all team members have the minimum level of IT system access required to effectively complete their Paradigm responsibilities. QUALIFICATION REQUIREMENTS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Training: Bachelor’s degree in a related field (e.g., Health Care Administration, Business, or Science) preferred. Commensurate experience may be considered in lieu of a completed bachelor’s degree.Experience: At least 5 years in as a manager/supervisor in a high-volume call center environment. Workers Compensation or Healthcare experience preferred, though not required.Skills: Excellent communication skills, verbal and written. Excellent organizational and prioritization skills, with ability to multi-task; strong problem solving and decision-making skills.Equipment/Machinery: Excellent computer skills (e.g., Outlook, Teams, to be trained on proprietary software); standard office equipment including phones, scanners, fax, laptop/PC, copiers, various computer programs, etc. Proficient in contact center software and telephony systems.Able to cooperate and work cohesively with all co-workers, management, and external customers. Able to plan and complete job duties with minimal supervisory direction, utilize sound judgment, tact, diplomacy, and compassion in verbal and written communication.Ensure confidentiality of all data, including injured worker’s demographics, employee, and operations data.Able to complete requirements for in-service training, maintain acceptable attendance and appropriate dress code.PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical Activities: While performing the duties of this job, the employee is regularly required to reach with hands and arms, and to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand and walk.Weight Lifted/Force Exerted: The employee's job does not require weight to be lifted greater than 20 pounds.Vision Requirements: Specific vision abilities required by this job include close vision and the ability to adjust focus.WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Environment Conditions – Office environment with office level ambient noise and conditions. While performing the duties of this job, the employee does not work in wet or humid conditions (non-weather), work near moving mechanical parts, work in high, precarious places, endure outdoor weather conditions or endure extreme cold or heat (non-weather).Noise Level – Will be low to moderate noise found in typical office environments. Paradigm believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. We’re striving to build a culture that better reflects the society we live in and empowers our team to deliver the highest levels of compassion and care to those we serve. For us, achieving this goal requires a workforce that respectfully embraces differences and commits to positive change, creating an environment where everyone is able to bring their whole self to work.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Other detailsJob Family ActivePay Type SalaryMin Hiring Rate $75,000.00Max Hiring Rate $90,000.00PI239793017

Description Security Analyst III Location: This position will work a hybrid model (remote and office). Ideal candidates will live in Tampa FL, within 50 miles of one of our PulsePoint locations. The Security Analyst III is responsible for providing enterprise security solutions for business, regulatory, and legal requirements, and assuring the confidentiality, integrity, and availability of information assets. This role will assist in performing RBAC, discovery/engineering exercises, which include but are not limited to the following responsibilities. How you will make an impact: • Information-gathering and data analysis (reviewing entitlements and role data, role-entitlement mapping, user access, user job functions, etc. • Assist in developing the following documents: o SoD policy and procedure. o Business and Application requirements o Privilege Access o Low-level design o Test cases and plans. • Participates and completes tasks associated with the implementations of systems and network security technologies; executes testing plans; coordinates and prepares reporting of data security events and incidents; provides system and network architecture support; provides technical support to business and technology associates. • Provides trouble resolution on complex issues. • Performs system and network upgrade tasks. • Designs and analyzes vendor services and information security requirements; maintains relationships with key vendors. • Participates and completes lights-on initiatives to consolidate equipment and/or implement business relocations. • Performs complex configuration changes to meet business and information security requirements. • Performs capacity analysis; recommends and implements capacity increases. Responds to Level 3 and 4 change and problem requests; leads Level 1 and 2 incident recoveries and root cause analysis. Minimum Requirements: Requires a BA/BS degree in Information Technology, Computer Science, or a related field of study and a minimum of 3 years of experience in a support and operations or design and engineering role; or any combination of education and experience, that would provide an equivalent background. Preferred Skills, Capabilities and Experiences: • Knowledge of SailPoint is a plus. • Technical security certifications (e.g. Systems Security Certified Practitioner) are strongly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance.

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryEnterprise Account Manager- Dynamic YieldDynamic Yield is on the lookout for an experienced Strategic Account Director to take charge of a few of our select Enterprise clients in the NAM region, develop and nurture deep stakeholder relations, and to be a bridge between the wants/needs of the client and the dynamo agency you'll be working for. Far beyond the expectation of just answering some emails and returning a few phone calls, this role requires someone with a fluent understanding of digital A/B Testing and Personalization, strong commercial acumen, a proven track record of seeing business deals from beginning to end, and the ability to exude trust and professionalism at the Executive level.Account Directors are a critical component of success for Dynamic Yield. As a pivotal role of our Sales team, this role is all about people, relationships, and having a meta-awareness of the wants and needs of our clients. We foresee these relationships growing from mutual business arrangements to true partnerships with our clients. As the needs of our clients expand, the Account Director anticipates their growth, offering suggestions, and growing as a critical part of our customers' success.Role:*Establish and maintain business relationships with key decision makers at accounts throughout North America*Serve as the main point of contact for client's issues with their contract and accounts*Primarily own the negotiation and closing of renewals and up-sells/cross-sells in the NAM client baseAll About You:*At least 10 years of account management, sales and/or management consulting experience.*Fluency in the digital marketing space*Understanding of the commercial aspects of the Software-as-a-Service (SaaS) business*A knack for building and nurturing VP and C-level relationships at Enterprise accounts*A proven track record of owning and growing commercial account relationships, including renewing business*Exceptional client-facing and interpersonal skills*Excellent presentation skills and the ability to distill complex marketing concepts into simple terms*A high degree of intellectual curiosity*The ability to work and thrive in a fast-paced startup environmentSalary: $125-$150k + commissionIn the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryEnterprise Account Manager- Dynamic YieldDynamic Yield is on the lookout for an experienced Strategic Account Director to take charge of a few of our select Enterprise clients in the NAM region, develop and nurture deep stakeholder relations, and to be a bridge between the wants/needs of the client and the dynamo agency you'll be working for. Far beyond the expectation of just answering some emails and returning a few phone calls, this role requires someone with a fluent understanding of digital A/B Testing and Personalization, strong commercial acumen, a proven track record of seeing business deals from beginning to end, and the ability to exude trust and professionalism at the Executive level.Account Directors are a critical component of success for Dynamic Yield. As a pivotal role of our Sales team, this role is all about people, relationships, and having a meta-awareness of the wants and needs of our clients. We foresee these relationships growing from mutual business arrangements to true partnerships with our clients. As the needs of our clients expand, the Account Director anticipates their growth, offering suggestions, and growing as a critical part of our customers' success.Role:*Establish and maintain business relationships with key decision makers at accounts throughout North America*Serve as the main point of contact for client's issues with their contract and accounts*Primarily own the negotiation and closing of renewals and up-sells/cross-sells in the NAM client baseAll About You:*At least 10 years of account management, sales and/or management consulting experience.*Fluency in the digital marketing space*Understanding of the commercial aspects of the Software-as-a-Service (SaaS) business*A knack for building and nurturing VP and C-level relationships at Enterprise accounts*A proven track record of owning and growing commercial account relationships, including renewing business*Exceptional client-facing and interpersonal skills*Excellent presentation skills and the ability to distill complex marketing concepts into simple terms*A high degree of intellectual curiosity*The ability to work and thrive in a fast-paced startup environmentSalary: $125-$150k + commissionIn the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.PDN-9bf39eb5-56da-43bc-be59-348cb92396ce

RESPONSIBILITIES:Kforce has a client that is seeking a Business Relationship Manager in Tampa, FL.Immediate focus on the following: Identifying and recommending a Virtual Assistant tool Working with Legal, Enterprise Architecture, Security, and Development (External facing AI Team) in establishing an AI Governance process and committee including developing an AI Risk Assessment tool used for evaluating AI tools and capabilitiesConducting risk assessments against: The recommended virtual assistant tool AI productivity suite such as Microsoft Co-Pilot Tools with AI built in such as Zoom, Salesforce, ServiceNow or BMC Service Management tools and Confluence AI to name a fewAdditional Responsibilities: Identify business challenges and opportunities where AI can be a game-changer, improving efficiency, productivity, and data-driven decision-making Translate business needs into clear and actionable technical requirements for AI projects Collaborate with data scientists and engineers to gain a deep understanding of AI capabilities and limitations, advising stakeholders with a balanced perspective Communicate a clear understanding of the potential risks and benefits of AI solutions to all stakeholders Track and measure the performance of AI implementations, translating technical data into business-focused insights that showcase the value delivered Stay current on the latest trends and advancements in AI technology, identifying opportunities for continuous improvement Identify areas within IT processes where AI automation can streamline tasks and enhance efficiency Foster strategic partnerships, identify AI-powered solutions, and drive successful implementations that deliver tangible business valueREQUIREMENTS: Bachelor's degree in Computer Science, Information Technology, or a related field (technical background preferred) Minimum 5 years of experience in IT business relationship management or a similar role Proven ability to build strong relationships and influence business decisions at a strategic Excellent communication, collaboration, and interpersonal skills Strong analytical and problem-solving skills with a passion for finding innovative solutions Ability to translate complex technical concepts into clear, concise language for non-technical audiences Solid understanding of AI concepts, including machine learning, natural language processing, and computer vision The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.