Security Analyst Salary in Tampa, FL

DescriptionSecurity Operation Center AnalystCompanies, investors and government entities around the world turn to Alvarez & Marsal (A&M) for leadership, action and results. A&M's leadership is about a bias towards action and the willingness to tell clients what we think is needed. Our restructuring heritage sharpens our ability to act decisively. Clients select us for our deep expertise and ability to create and deliver practical, rather than theoretical, solutions to their unique problems in addition to our objectivity.Privately held since its founding in 1983, A&M is a leading global professional services firm that provides advisory, business performance improvement and turnaround management services. When conventional approaches are not enough to create transformation and drive change, clients seek our deep expertise and ability to deliver practical solutions to their unique problems.With over 8800 people across four continents, we deliver tangible results for corporates, boards, private equity firms, law firms and government agencies facing complex challenges. Our senior leaders, and their teams help companies act decisively, catapult growth and accelerate results. We are experienced operators, world-class consultants, former regulators and industry authorities with a shared commitment to telling clients what's really needed for turning change into a strategic business asset, managing risk and unlocking value at every stage of growth.We are seeking a S ecurity Operation Center (SOC) A nalyst to join our Global Security Office (GSO) team. This position will report into the GSO SOC Manager and the job holder will be based out of the US .Responsibilities: Responsible for working in a global 24x7 Security Operation Center (SOC) environment which consists of an in-house and outsourced SOC. Able to participate on an on-call rotation. Perform real-time alert monitoring and risk mitigation. Provide analysis and trending of security log data from a large number of heterogeneous security devices across different layers. Provide Incident Response (IR) support when analysis confirms actionable incident from the outsourced SOC and internal systems. Provide threat and vulnerability analysis as well as security advisory services. Analyze and respond to previously undisclosed software and hardware vulnerabilities. Investigate, document, and report on information security issues and emerging trends. Integrate and share information with other analysts and teams. Participate in security projects and assist network operations and engineering teams. Other tasks and responsibilities as assigned through ticketing system. Core Qualifications: Bachelor's degree in a related field (Security, Forensics or Computer Science is preferred) At least 4 years of experience as a security analyst, incident handler/responder, security engineer or penetration tester. Excellent knowledge of security methodologies, processes (like Kill chain/diamond models and MITRE ATT&CK framework). Excellent knowledge of technical security solutions (firewalls, SIEM, NIDS/NIPS/HIDS/HIPS, AVs, DLP, proxies, network behavioral analytics, endpoint and cloud security). In depth knowledge of TCP/IP, UDP, DNS, FTP, SSH, SSL/TLS and HTTP Protocols, network analysis, and network/security applications. Very good knowledge of common malware threats and attack methodologies. Professional Certifications: GCIA, GCIH, GCFE, GCFA, Security+, CCNA CyberOps , OSCP, GPEN, GWAPT, CEH, CISSP or other equivalent certifications are highly desirable. Core Competencies: Accountable for successful completion of multiple, individual projects simultaneously. Communicate effectively by contributing significantly to the development and delivery of a variety of written and visual documents for diverse audiences. Manage change and demonstrate adaptability by embracing change and adjusting priorities or processes and approach as needs dictate. Work independently as a team representative in the allocated region as well as show excellent teamwork skills. Ability to develop thorough documentation and operational playbooks in addition to suggest alert enhancements to improve detection capability. Experienced in working with external vendors and third parties. Good understanding of system and network hardening practices. The salary range is $70,000 - $90,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.

Company Introduction: 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/ Program Introduction: 9th Way Insignia Technology is looking for a Management Analyst to join the team to assist in providing Information Technology Program Management and technical support (i.e., development, operations and maintenance) to the Department of Veterans Affairs, Benefits and Memorial Services (BAM) Portfolio. BAM provides high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all points of the Veterans' health care in an effective, timely and compassionate manner. VA depends on Information Management/Information Technology (IM/IT) systems to meet mission goals, and deliver world-class, innovative systems that ensure reliable, secure, and seamless delivery of benefits and services directly to Veterans and their families. The BAM serves the Veterans Benefits Administration, the Board of Veterans Appeals, and the National Cemetery Administration to develop and manage advanced technology solutions. Professional Level Information: A Management Analyst aligns within 9th way Insignia as a Level 4 Manager. A Level 4 Manager at 9th Way Insignia accomplishes department objectives by managing staff and processes and evaluating department activities. A Level 4 Manager is responsible for planning, directing and overseeing the operations and fiscal health of a unit, division, or department. A Level 4 Manager requires skills and qualifications such as exceptional leadership, communication and interpersonal skills. Functional Job (LCAT) Information: Management Analyst - Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants. Responsibilities: Conduct research, gather relevant information, and analyze data to identify problems and propose solutions. Assess financial and employment reports. Interview personnel to gain insights into organizational processes. Collaborate with managers and other leaders to develop strategies. Recommend new systems, procedures, or organizational changes. Provide insights and advice to optimize operations and streamline workflows. Compile reports and give presentations based on findings. Communicate effectively with personnel concerned to ensure successful implementation of newly recommended systems or procedures. Requirements: 5+ years of managerial experience in management, or related fields. Excellent verbal and written communication skills. Deep knowledge of trends and current consumer requirements. Self-motivated and able to motivate team members. Excellent communication skills with the ability to articulate technical concepts to non-technical stakeholders. Strong analytical and problem-solving abilities with a keen attention to detail. Proven ability to work effectively in a fast-paced, collaborative environment. Preferred/Desired: Certified Management Consultant (CMC) certification is advantageous. Experience working in Agile/Scrum development environments. Salary Range: The salary range for this position is $85,318.00- $115,000.00 9th Way Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Location: This location for this position is virtual anywhere in the Continental United States. 9th Way Insignia reserves the right to adjust work location based upon mission requirements. Clearance, background investigation: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Legal: We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law. PDN-9bc74b38-602f-418d-a259-fa9906b730fc

Company Introduction 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com. Program Introduction 9th Way Insignia Technology is looking for an Information Security Analyst to assist in providing Information Technology Program Management and technical support (i.e., development, operations and maintenance) to the Department of Veterans Affairs, Benefits and Memorial Services (BAM) Portfolio. BAM provides high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all points of the Veterans' health care in an effective, timely and compassionate manner. VA depends on Information Management/Information Technology (IM/IT) systems to meet mission goals, and deliver world-class, innovative systems that ensure reliable, secure, and seamless delivery of benefits and services directly to Veterans and their families. The BAM serves the Veterans Benefits Administration, the Board of Veterans Appeals, and the National Cemetery Administration to develop and manage advanced technology solutions. Professional Level Information: A Information Security Analyst aligns as a Level 4 (H) Hybrid Manager at 9th Way Insignia. A Level 4 (H) accomplishes department objectives by managing staff and processes and evaluating department activities. Focuses on leading a team and working hands-on with projects involving technology. Hybrid Managers require skills and qualifications such as exceptional leadership, communication and interpersonal skills. Functional Job (LCAT) Information: Information Security Analyst - Plan, implement, upgrade, or monitor security measures for the protection of computer networks and information. May ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure. May respond to computer security breaches and viruses. Responsibilities: Prepare detailed reports documenting security breaches and assess the extent of damage caused by these incidents. Monitor network traffic to identify potential security breaches and promptly investigate any anomalies. Install and configure security software tools, including firewalls, intrusion detection systems (IDS), and data encryption programs. Collaborate with IT teams to ensure robust security measures are in place. Research and stay informed about the latest developments in information technology security. Implement cutting-edge technologies to protect sensitive data and systems. Develop and maintain security policies, standards, and procedures. Create a comprehensive security plan that aligns with industry best practices. Conduct regular simulated cyber-attacks to identify vulnerabilities in computer systems. Address and remediate any weaknesses before external threats exploit them. Advise managers and senior executives on security advancements and risk mitigation strategies. Assist colleagues in installing new software and educate them on security protocols. Requirements: Bachelor's degree in Computer Science, Information Technology , a related field (or equivalent work experience in lieu of degree). 7-9 years experience Strong analytical skills and attention to detail. Knowledge of network protocols, security frameworks, and risk assessment methodologies. Excellent communication skills to collaborate with cross-functional teams. Preferred/Desired: Relevant certifications (e.g., CISSP, CISM, CEH) are highly desirable. Salary Range: The salary range for this position is $101,118 - $173,000 9th Way Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Location: Remote Clearance, background investigation: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Legal: We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law. PDN-9bc74b3a-1823-4e8e-b161-7be2bfa8623f

Company Introduction 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/ Team (Project) Introduction 9th Way Insignia Technology is looking for a Computer Systems Analyst to assist in providing Information Technology Program Management and technical support (i.e., development, operations and maintenance) to the Department of Veterans Affairs, Benefits and Memorial Services (BAM) Portfolio. BAM provides high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all points of the Veterans' health care in an effective, timely and compassionate manner. VA depends on Information Management/Information Technology (IM/IT) systems to meet mission goals, and deliver world-class, innovative systems that ensure reliable, secure, and seamless delivery of benefits and services directly to Veterans and their families. The BAM serves the Veterans Benefits Administration, the Board of Veterans Appeals, and the National Cemetery Administration to develop and manage advanced technology solutions. Functional Job (LCAT) Information: A Computer Systems Analyst - Analyze science, engineering, business, and other data processing problems to implement and improve computer systems. Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software Professional Level Information: A Computer Systems Analyst aligns as a Engineer (3) within 9th Way Insignia Technology. An Engineer, 3 typically plans and directs research or development work on complex projects, along with engaging various parties in design and development. Costs and recommendations of new components may also involve part of the job scope. Performs multiple engineering-related tasks in various assignments within the project and firm. An Engineer, 3 oversees the design, development, implementation, and analysis of technical products and systems. An Engineer, 3 has broad knowledge of engineering procedures and assists in the resolution of complex problems. An Engineer, 3 has strong technical skills and background, a knack for learning new technologies, and a blend of good problem-solving and innovation needed to resolve a wide variety of technical production challenges. Responsibilities: Analyze and assess current computer systems and processes to identify areas for improvement. Collaborate with stakeholders to understand their requirements and translate them into technical specifications. Design, develop, and implement efficient and cost-effective computer systems and solutions. Conduct testing and troubleshooting of systems to identify and resolve issues promptly. Monitor system performance and make recommendations for improvements and upgrades. Develop and maintain documentation related to system configurations, processes, and procedures. Provide technical support and training to end-users as needed. Stay updated on emerging technologies and industry trends to recommend innovative solutions. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience in lieu of degree) 7-9 years experience Proven experience as a Computer Systems Analyst or similar role. Strong analytical and problem-solving skills with attention to detail. Proficiency in programming languages such as Java, C++, Python, etc. Experience with database management systems (e.g., SQL, Oracle,). Knowledge of network infrastructure and protocols. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a team environment. Preferred/Desired: Relevant certifications (e.g., Certified Computer Systems Analyst) are a plus. Salary Range: The salary range for this position is $96,370 - $138,000 9th Way Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Location: Remote 9th Way Insignia reserves the right to adjust work location based upon mission requirements. Clearance, background investigation: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Legal: We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law. PDN-9bc74b3b-ec3d-4370-93a2-beffbb85b2e7

Contract Duration: 12+ MonthsRequired Skills & Experience2 years with operational improvements in financial institutions, with a focus in Cash Reconciliations.Experience working with external clients within Securities Services operations.Sound understanding of financial market.Base knowledge of MS Visio, PowerBI, Project and Excel.Excellent communication and stakeholder management skills, with the ability to communicate to a range of audiences.Strong analytical skills.What You Will Be DoingPerform process analysis and design solutions in response to client or operational needs.Deliver business requirements, prepare testing scripts, and execute testing.Cooperate closely with business stakeholders in hand with Product, Technology partners and clients, whilst ensuring the right infrastructure to align our vision and strategic goals.Proactively escalate potential risks related to the projects involved in.Challenge the status quo, display initiative and innovation in coming up with solutions.Perform root cause analysis of common operational problems.Resolve ad hoc queries.Contribute to project plans creation.Display appropriate involvement in team level initiatives.

Description Information Security Advisor Since its founding in 2008, America's 1st Choice has generated significant membership growth by developing effective engagement programs and building strong provider relationships in the Florida market. America's 1st Choice operates as a wholly-owned subsidiary of Elevance Health. Location: Tampa, FL (preferred). Alternate locations may be considered. This position will work in a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations. The Information Security Advisor maintains enterprise information security policies, technical standards, guidelines, procedures, and other elements of an infrastructure necessary to support information security in compliance with established company policies, regulatory requirements, and generally accepted information security controls. Responsible for the delivery of strategic network security, access control, and secure transaction/messaging solutions. Ensures security solutions involving the use of technologies are well-conceived, designed, and implemented in compliance with enterprise standards. How you will make an impact: Provides first-level engineering design functions. Provides trouble resolution and serves as a point of technical escalation on complex problems. Leads or plans implementations for access management and network security technologies. Develops testing plans to ensure quality of implementation. Leads the investigation and reporting of data security events and incidents. Provides system and network architecture support for information and network security technologies. Provides technical support to business and technology associates in risk assessments and implementation of appropriate information security procedures, standards, and technologies. Maintains security incident response plans. Represents major upgrades and business system replacements in change control. Recommends changes and updates to strategy. Oversees Enterprise mix of vendor services; may act as a key contact for setting vendor strategy. Designs & engineers repetitive technical solutions based on business requirements and defined technology standards. Develops support procedures and performance metrics reports. Leads level 1 & 2 incident recoveries and may organize the efforts of other analysts as part of incident recovery. Leads root cause analysis efforts. Must be capable of providing top-tier support for 4 or more of the information security technology common body of knowledge skill sets: Access Control, Application Security, Business Continuity & Disaster Recovery Planning, Cryptography, Information Security and Risk Management, Compliance & Investigations, Operations Security, Security Architecture & Design, Telecommunications & Network Security Minimum Requirements: Requires BS/BA degree in Information Technology or related field of study and a minimum of 5 years experience in systems support, system administration, system engineering, system security, access management, network security, network communications, computer networking, telecommunications, systems development and management, hardware, software, and/or data; or any combination of education and experience, which would provide an equivalent background. Requires experience in planning and designing highly complex systems. Preferred Skills, Capabilities, and Experiences: Strong understanding of identity and access management principles, including authentication, authorization, and directory services. Cloud security experience in AWS and/or Azure. Experience with application security tools such as CrowdStrike, Netskope, Symantec DLP, and Proofpoint. Data encryption experience with Venafi or Thales Ciphertrust. Experience working with vulnerability management and configuration assessment tools such as Prisma, Azure Defender, Qualys, Tanium, and Splunk. IoA & IoC experience working with different tools/technologies. Fortinet or Palo Alto network security devices. Security architecture experience with Visio, executing RACI & flow charts. Understanding of TCP/IP layers. Experience with multiple technical and business disciplines is strongly preferred. Security Certifications: CISSP or other technical security certifications (e.g. Systems Security Certified Practitioner, Certification and Accreditation Professional) strongly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance.

JOB TITLECompany | Who they areGlobalSource, a National IT recruiting firm, is seeking a Hybrid/Remote Senior SAP APO Application Analyst for one of its clients. This client is one of North America's largest construction & manufacturing companies, with a heritage of building innovative products for over 120+ years. This hybrid Remote role is based in its Chicago, IL office (2x / month) and offers a phenomenal career path.**Ask me about their growth opportunities!**They offer individualized talent development plans, cross-functional experiences, and opportunities for career advancement through personal and professional development.Primary Function | What you'll doCollaborate with key users to configure and enhance the current and future state of Systems, Applications, and Products in Data Processing (SAP), Advanced Planning and Optimization (APO), and Error-Correcting Code (ECC) systems.Configure and support APO, DP, SNP, and Vendor Managed Inventory (VMI) in Supply Network Planning (SNP) to meet business needs and associated processes.Work with and understand existing processes in APO, Production Planning/Detailed Scheduling (PP/DS), ECC PP and PP-PI, Global Available-to-Promise (GATP), and Available-to-Promise/Capable-to-Promise (ATP/CTP) process.Plan and establish after-go-live activities, including ongoing application support.Role-Specific Responsibilities | What they wantExperience with unit test applications, including customizations and interfaces.Facilitation of change process by clarifying new procedures and training system users.Analyze day-to-day user, system, and process-related issues and propose solutions and fixes.Strong skills in supply planning concepts, production planning, and overall supply chain processes, from requirements planning to fulfillment of both make-to-stock and make-to-order scenarios**They want someone who can help drive change, challenge norms, and drive continuous improvement company-wide. If this sounds like you, we should talk!**Qualifications | What you'll need2+ years of hands-on experience in APO - PP/DS and GATP in a support role, including some experience in SAP APO Demand Planning, APO Supply Network Planning, and ECC Production Planning. Full cycle APO implementation experience. Experience in the Supply Chain planning space.Strong knowledge of SNP Heuristics, Deployment, and Transport Load Builder (TLB)Strong knowledge of configurable products in sales and production planning environmentsEducation: A BS/BA Degree in Computer Science, Business, or related field What they offer:Competitive compensation package, including base salary + bonus + 401(k) + comprehensive benefits plans. Medical and dental insurance, company-sponsored life insurance, and retirement security savings plan. Short- and long-term disability programs and tuition assistance.Note: Travel to Chicago, IL site 2x / month.

Description Security Analyst III Location: This position will work a hybrid model (remote and office). Ideal candidates will live in Tampa FL, within 50 miles of one of our PulsePoint locations. The Security Analyst III is responsible for providing enterprise security solutions for business, regulatory, and legal requirements, and assuring the confidentiality, integrity, and availability of information assets. This role will assist in performing RBAC, discovery/engineering exercises, which include but are not limited to the following responsibilities. How you will make an impact: • Information-gathering and data analysis (reviewing entitlements and role data, role-entitlement mapping, user access, user job functions, etc. • Assist in developing the following documents: o SoD policy and procedure. o Business and Application requirements o Privilege Access o Low-level design o Test cases and plans. • Participates and completes tasks associated with the implementations of systems and network security technologies; executes testing plans; coordinates and prepares reporting of data security events and incidents; provides system and network architecture support; provides technical support to business and technology associates. • Provides trouble resolution on complex issues. • Performs system and network upgrade tasks. • Designs and analyzes vendor services and information security requirements; maintains relationships with key vendors. • Participates and completes lights-on initiatives to consolidate equipment and/or implement business relocations. • Performs complex configuration changes to meet business and information security requirements. • Performs capacity analysis; recommends and implements capacity increases. Responds to Level 3 and 4 change and problem requests; leads Level 1 and 2 incident recoveries and root cause analysis. Minimum Requirements: Requires a BA/BS degree in Information Technology, Computer Science, or a related field of study and a minimum of 3 years of experience in a support and operations or design and engineering role; or any combination of education and experience, that would provide an equivalent background. Preferred Skills, Capabilities and Experiences: • Knowledge of SailPoint is a plus. • Technical security certifications (e.g. Systems Security Certified Practitioner) are strongly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance.

Why USAA?Why USAA?Let's do something that really matters.At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!The OpportunityThe OpportunityAs a dedicated Workforce Management Analyst Senior (Real-Time), you will be responsible for contact center workload management performance (ex. daily staff requirements, schedule efficiency, and time off). Workforce Management Analyst Senior (Real-Time) builds and maintains internal and external business partner relationships to proactively identify, report and solve scheduling issues and deliver on performance. You will lead business schedule processes and data to ensure effective integration with strategic call center suppliers. This role also, monitors the call center patterns to plan and actionize productivity and key performance indicators.Additional responsibilities may include: involvement in the larger scale strategy for Bank Omni Intraday performance, serves as a resource to team members on escalated issues and/or complex matters, acts as subject matter expert on contact center real time management to feed business decisions in support Member Service efficiencies, and identifies performance trends and develops solutions to remediate.We offer a flexible work environment that requires an individual to be in the office 4 days per week which will include 1 weekend day. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.Additional coverage may be needed during the hours of 8am-10pm central time Monday-Friday, 7:30am-8pm central time Saturday, and 7:30am-6pm central time Sunday between the team members.What you'll do:Responsible for collecting, analyzing, and reporting on workforce metrics. Utilizes data to deliver on solutions for capacity planning within the operational contact or claims centers.Provides oversight in maintaining business schedule processes and data to ensure effective alignment of schedules to business demand.Manages relationships with strategic suppliers to ensure scheduling processes across all lines of business are standardized with approved variance.Manages and maintains strategic supplier Quality Management and Operational Guidelines. Builds and maintains relationships with internal business units and leaders.Participates as a subject matter expert on contact or claims center projects for workflow process improvements.Partners with cross-functional areas to better determine headcount, volumes, and budget/spend for daily support as well as campaign strategies. Present fluctuations to management and adjust resources as needed.Conducts analysis on workforce scheduling to identify trends and make recommendations to leaders on performance improvement.Serves as a resource to team members on escalated issues and/or complex matters.Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.What you have:Bachelor's Degree or higher OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.6 or more years of experience in workforce management planning within a contact or claims center environment.Advanced knowledge and application of data analysis tools, telecommunications tools, and contact center routing systems.Advanced knowledge and experience with workforce management tools and/or software such as NICE IEX.Demonstrated relationship skills, verbal and written communication and ability to identify root cause / solutions.Advanced knowledge and application of Microsoft Office software tools to include Word, Excel, PowerPoint.What sets you apart:Expert level knowledge of contact center business strategy.A deep understanding of real-time management changes and the impact to performance and championing RTM strategy by supporting, advising, and educating peers.Prior involvement driving the larger scale strategy for contact center performance.Experience serving as a resource to team members on escalated issues and/or complex matters.Experience acting as subject matter expert on contact center real time management.Experience identifying performance trends and developing solutions to remediate.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.What we offer:Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $89,990.00-$172,000.00Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

When it comes to choosing a hospital, one thing is clear: quality and convenience count. Northern Nevada Medical Center's tradition of providing quality healthcare in a comfortable, accessible environment means peace of mind for the thousands of patients served by the hospital each year. Northern Nevada Medical Center is a 124-bed acute care hospital located on 23 hillside acres at 2375 E. Prater Way in Sparks, Nevada.This Clinical Systems Analyst opportunity is part time at 20 hours per week, offers full benefits and a convenient day shift schedule. This dynamic individual will be responsible for EMR training of new staff and ongoing education to align with system updates. Provides primary clinical user support and problem resolution while submitting and tracking enhancements as needed. Participates in safety and quality of patient care initiatives by promoting adoption and meaningful clinical use of information systems. Serves as liaison between clinicians, staff and corporate IS as appropriate. Participates in the department's performance improvement and continuous quality improvement (CQI) activities.Job Duties/Responsibilities:Participates in appropriate project meetings and adheres to project management principles and standards.Demonstrates knowledge of current software systems, operation procedures and technological developments.Maintains systems and processes to ensure compliance with regulatory requirements and security and privacy policies and standardsProvides support and scheduled training for all system users.Requirements: Associates Degree in Nursing, Healthcare InformaticsRN licensure strongly preferredDirect Patient Care experience preferredPrevious experience in nursing or clinical informatics preferredImplementation experience with hospital clinical applications preferredWhat we at Northern Nevada Medical Center value:• Compassion: We treat everyone with kindness and warmth because we genuinely care about every patient, employee and physician like they are family.• Empathy: We put ourselves in our patient's shoes and deliver clinical care with a personalized touch.• Teamwork: We foster a caring and friendly work environment to bring the best possible outcomes in our patient's lives.• Quality: We strive to provide excellence in clinical care.• Ethics: We conduct our business with the highest ethical and moral standards.• Respect: We promise to honor the dignity, individuality and rights of everyone.• Service Excellence: We provide personalized and professional service that exceeds the expectations of those we serve.• Innovation: We continually invest in technology and process improvements to develop new and better ways of delivering clinical care.Benefits for full and part time employees:Challenging and rewarding work environmentCompetitive Compensation & Generous Paid Time OffExcellent Medical, Dental, Vision and Prescription Drug Plans401(K) with company match and discounted stock planCareer development opportunities within UHS and its 300+ Subsidiaries!More information is available on our Benefits Guest Website: benefits.uhsguest.com