Account Executive Salary in Redmond, WA

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryResponsible for the sale of Comcast Commercial Internet, Video and Voice based services to mid-size and large businesses. Works as part of a team to drive sales using an array of prospecting activities and cultivation of relationships with institutions in designated territories. Designs and delivers live sales presentations to prospective clients, develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy, in keeping with Comcast's touchstones. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.Job DescriptionCore ResponsibilitiesCreates and delivers face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Sells with goals of exceeding departmental financial and unit targets. Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.Develops sales territory, including cultivation of local partnerships and organizational affiliations. Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote and position the Comcast brand within territory.Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience. Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up.Maintains accurate and quality sales records and prepares sales and activity reports, as required.Attends out-of-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating.Demonstrates some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience5-7 YearsSalary:Primary Location Pay Range: $69,966.00 - $116,012.00Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.Targeted Commission: $65,000Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.PDN-9c1be961-487c-4f1f-9180-e15ae82fb54b

DESCRIPTIONProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. To deliver these complex solutions, as the Senior Technical Program Manager you will partner with peers across all Kuiper teams, including hardware, software, supply chain, manufacturing, launch, facilities, finance, compliance, and HR. This role includes direct responsibility for program management of system level development, integration, and test. This is a highly technical role requiring experience with integrated hardware and software development as well as some appreciation for complex applications. Candidate superpowers should include ownership, insist on high standards, stakeholder management, people development, innovation, creating clarity out of ambiguity, and enabling productive collaboration. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesAs a Senior Technical Program Manager, you will - Own the satellite production roadmap that delivers the end-to-end solutions necessary to source, build, test and launch satellites at high rates. - Establish the linkage between production roadmap and annual goals & objectives, creating and owning tools and mechanisms to measure, monitor and optimize these projects. - Represent the overall production roadmap in assessing technical trades related to innovation, speed, manufacturability, cost, stability and trust. - Understand dependencies between roadmap projects, synchronize milestones, identify constraints and dive deep where necessary to unblock and deliver the roadmap.- Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream.- Develop and own tooling to create operational rhythms for all of Kuiper Operations teams- Execute a strategic plan that defines how teams will deliver on forward looking production plans. - Partner with business teams on scalable standardized approaches to meet their demand and enable growth. - Develop and manage the program level Production Ramp schedule (including Production, Supply Chain, PPF, Launch, Finance and Back Office Functions) to act as a single source for project timeline tracking and synchronization. - Drive the creation, documentation, and adoption of scalable, standardized, and highly visible processes across all supply chain, manufacturing and launch functions. - Drive executive communication cadence and deliver artifacts that provide insight into the activities, accomplishments, challenges and risks of operations. - Establish and own reporting mechanisms, business strategy documents, operating rhythms- Measure, analyze, improve, and control KPIs across all aspects of the operation. - Drive year over year optimization opportunities in all areas of operations, including manufacturing and sourcing.- Provide feedback/escalate systemic concerns to tech teams regarding approaches that are cost-inefficient or detrimental to scaling.- Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream.A day in the lifeThis role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. This role requires ability to advocate on behalf of our customers (internal and external) and an ability to push back without being adversarial.This person will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people.We are open to hiring candidates to work out of one of the following locations:Redmond, WA, USABASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

NVIDIA is an accelerated computing platform company, that includes GPU, DPU, Networking and software for Generative AI, ML. Be an integral part of a team responsible for a significant and rapidly growing revenue contribution at NVIDIA. We are looking for a strategic account manager to raise awareness, increase the adoption and accelerate the development and deployment of NVIDIA's AI accelerated computing platform with a major CSP. This full-time position requires strong technical background and close working relationships with CSP AI organizations, NVIDIA Solution Architects, Business Units, and Developer Relations, to drive revenue and partnerships for the company through adoption of NVIDIA's accelerated AI platform.What you'll be doing:Lead customer engagement and business development activity with a major CSP AI organizations.Develop excellent strategic relationships with R&D teams to understand customers' software and accelerated computing needs with a focus on Generative AI, DL/ML.Partner and collaborate with technical teams on GPU application acceleration.Be the link between the product team and the customer (roadmap updates, tech communications...)What we need to see:BSEE or equivalent experience (MSEE Preferred) and 12+ years of technical sales, business development or product ManagementA proven understanding of the business issues of large CSP, accelerated Computing/ Data Center technology/ Deep learning & machine learning.Experience selling accelerated solutions to senior executives at named accounts. A real passion for getting things done in a complex sales and technology environment.Demonstrated track record leading significant revenue and overachieving targets to meet stretch goals.Ability to provide thought leadership, think strategically and effectively communicate vision (both written and verbal) and influence cross-functionally. Excellent communication skills.Ways to stand out from the crowd:Strong Background in modern Data Center technology and Deep learning, Machine learning. Experience engaging with large hyperscalers.Experience with deep learning, data science, and NVIDIA GPUs.Successful management of technical products throughout their lifecycle. Track record of successfully growing revenue for new innovative technology-based solutions. Proven ability to build and lead in a matrix-managed team culture.Excellent communication skills and ability to persuade -- using simple communications that convey sophisticated concepts in a compelling, concise, and creative way. Strong executive presence, polish, and political savvy.NVIDIA is widely considered to be one of the technology world's most desirable employers! We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you!The cash compensation range is 220,000 USD - 391,000 USD, with 85% paid through base salary and 15% variable compensation. Your cash compensation will be determined based on your location, experience and the pay of employees in similar positions.You will also be eligible for equity and benefits. NVIDIA accepts applications on an ongoing basis. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Description As part of our growth strategy, Albireo Energy will increase sales staffing and are currently looking for an Account Executive who will be responsible for profitable and aggressive sales growth in the Greater Seattle area. The Account Executive should have experience in the plan and spec market, preferably in an organization where they have gained experience and appreciation for a disciplined approach to account management and the competitive bid process.Responsibilities Develop and maintain relationships with end users, design/build contractors, mechanical contractors, consulting engineers, large owner accounts, and ESCOs. Assist consulting engineers with the design and specifications of control system applications. Estimate material, labor and subcontractor costs for control system applications per plans/specifications. Partner with Operations Department to make sure projects are completed timely, within budget, and with high level of customer satisfaction. Prepare technical scope of work proposals and presentations to consulting engineers which communicate our value proposition. Set meetings with customers, identify opportunities, sell Albireo Energy's capabilities. Negotiate final pricing and scope of work with contractors and end users. Provide sales support to ongoing new installations. Attend sales meetings and training seminars. Team sell with other sales executives. Achieve annual revenue and gross margin targets. Track sales activities and forecast sales opportunities in CRM.Requirements Proven success in plan & spec/construction sales. 5+ years of experience in sales in the building automation field. Ability to read and understand mechanical, electrical, & controls drawings. Understanding of building HVAC systems and the application of controls. Must embrace use of CRM tool for pipeline and activity management. Proficiency in MS Outlook, Word, Excel, and PowerPoint. Bachelor's degree in engineering or equivalent degree with industry experience. Salary Range: $90k-$110k/yr. base DOE.Benefits Medical InsuranceDental InsuranceVision InsuranceBasic Life InsuranceVoluntary Life InsuranceShort Term & Long Term DisabilityPaid VacationPaid Sick TimePaid Holidays401K with Company matchAlbireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Executive Intelligence Analyst, assigned to one of Pinkerton's largest global clients, will be responsible for executing Executive Threat Intelligence (ETI) analysis services in support of the Executive Threat Intelligence Program, the Executive Protection (EP) team, and the Risk Operations Program. The Analyst is a dedicated resource for the ETI Program and conducts executive-focused intelligence collection, analysis, and distribution. The role performs day-to-day threat hunting and monitoring, trend identification, and analysis, and facilitates deeper research and assessment of key topics or issues relevant to executive risk exposure. This position can be based anywhere (remote) within the United States.Essential Functions:Represent Pinkerton's core values of integrity, vigilance, and excellence. Manage the collection of intelligence information used to populate various standard reports and updates. Monitor executive-focused social media posts and other online sources daily. Monitor, track, and communicate executive exposure relating to travel and events. Track and triage all implicit and explicit threats or risks to executives, escalating issues to appropriate teams when necessary. Continuously monitor and refine OSINT tools and queries. Collaborate with key stakeholders and partners across multiple lines of business. Effectively work as part of an interdisciplinary global team managing multiple tasks and projects with minimal supervision. Develop and/or improve standard operating procedures and program documents. Establish and maintain systematic, cross referenced intelligence records and files. Articulate key findings extrapolated from sourced data with a focus on executives and executive protection and provide written assessments, formal report writing, and verbal briefings to ETI customers. Receive and process incoming reports and messages. Initiate, execute, and maintain intelligence relationships inside and outside the organization. Safeguard and maintain highly sensitive and confidential information regarding the corporation. All other duties, as assigned.Education, Experience, and Certifications:Bachelor's degree with three to five years of work experience in government and/or corporate intelligence or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Protective intelligence or threat assessment experience preferred. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.Competencies:Foreign language skills, preferred. Knowledge and experience of OSINT tools and strategies. Foundational knowledge in structured intelligence analysis. Effective analytical judgement and ability to identify how geopolitics and international security concerns impact multinational corporations. Able to think critically, write objectively. Effective written and verbal communication skills. Able to complete assignments independently at proscribed deadlines. Able to build collaborative relationships internally/externally and establish credibility quickly. Able to work independently with minimal supervision and under adverse and stressful conditions. Knowledge and experience of OSINT tools and strategies. Foundational knowledge in structured intelligence analysis. Computer skills; Microsoft Office & Power Platforms.Working Conditions:With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting. Able to be on call 24/7. Travel, as required.Salary & Benefits Information:Rate of pay: $108000 / year.Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Program ManagerUS-WA-RedmondJob ID: 2024-9564Type: Regular Full Time# of Openings: 1Category: BCIWARED - RedmondOverviewWHO WE ARE:Beyondsoft Consulting, Inc. is a leading technical solutions and consulting partner. We combine emerging technologies and proven methodologies to tailor elegant solutions that solve complex challenges and empower our customers to accelerate their business goals. For the past 25+ years we have been providing a broad range of high-quality IT services, including staff augmentation, business process outsourcing, custom software solutions, test automation, digital enablement, and other software engineering and digital transformation services. WHAT WE’RE ABOUT:We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better. Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/. POSITION SUMMARY:Our Redmond-based client is looking for a Program Manager for a remote based position, it’s a Part time role with 12 hours a week/ No OvertimeResponsibilitiesData Visualization and Analysis Expertise: Responsible for designing, developing, and maintaining complex data models, reports, and dashboards using Power BI, ensuring data accuracy and providing actionable insights to support strategic decisions.SharePoint Development and Management: Develop and manage SharePoint sites and libraries to facilitate team collaboration and document management, including customization of SharePoint lists, forms, and workflows to optimize business processes.Cross-Functional Collaboration: Work closely with stakeholders across various departments to gather requirements and translate business needs into technical specifications, ensuring the delivery of tailored and effective solutions.Data Governance and Security: Implement and maintain data governance policies and procedures, including data security, quality, and integrity, adhering to organizational standards and compliance requirements.Support the Director, Innovation Strategy and Planning to enable automation and digitization of key Strategy and Planning processes to deliver efficient execution across the team. The candidate will be responsible for driving development work on key solutions that deliver digitization and efficiencies.QualificationsMust have a minimum of 4 years’ experience with PowerBi.Must have a minimum of 4 years’ experience with technology industry.Must have minimum 3+ years’ experience with Microsoft office suite.Should have minimum 4 years experience in Technology industry.Should have minimum 4 years experience in PowerBI development and managing projects.Should have Bachelor's Degree in Information Technology or Business discipline.Strong executive presence, good judgement, ability to manage stakeholders and navigate complex scenarios in a cross functional environment.Expert level experience with PowerBI, SharePoint, and more.Strong analytical and critical thinking skills with the ability to synthesize complex informationExperience in a complex multi-team and strategy fast paced business environment. Preferred Qualifications:Should have 6+ years’ experience in Technology industry.Advanced degree in Data science, business management, or related disciplines WHAT WE HAVE TO OFFER:Because we know how important our people are to the success of our clients, it’s a priority to make sure we stay committed to our employees and making Beyondsoft a great place to work. We take pride in offering competitive compensation and benefits along with a company culture that embodies continuous learning, growth, and training with a dedicated focus on employee satisfaction and work/life balance. A competitive pay range of $55/hr- $61/hr (depending on experience).15 days per year of Paid Time Off (PTO).9 paid holidays per year (which includes 1 personal floating holiday). 401(k) retirement plan with company match. Eligible employees (and their families) are offered the following company-sponsored benefits: Medical, dental, and vision insurance, health savings account (HSA), short-term and long-term disability, employee assistance plan (EAP), and basic life and AD&D insurance. Eligible employees (and their families) are offered the following voluntary employee-funded benefits: Health care flexible spending account, dependent care flexible spending account, commuter benefits, voluntary accident & critical injury coverage, voluntary long-term care coverage, and voluntary life and AD&D insurance. Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.PI241779812

The AR SW Technologies Technical Program Manager will be part of one of the most exciting product lines in the industry, at the forefront of ensuring AR products success. As a Software Technical Program Manager, you will lead the software development of new SW technologies, product features , and software platform capabilities for future generations of AR devices. This is a highly cross functional role, requiring an experienced leader with strong technical, program management, and leadership skills. We look for technical program managers who are passionate about bringing new and complex technologies to life, who are natural motivators, cross-functional relationship builders, and champions for driving the right level of process to ensure smooth and predictable program execution in a fast-paced innovative environment. The right candidate will possess strong technical program management for consumer products and will have demonstrated experience leading large initiatives teams Technical Program Manager - AR & AI Software Technologies Responsibilities: Manage and own complex cross-functional programs execution in a large matrix organization spanning product management, user experience, software engineering, hardware, firmware, QA, and Data science, from an early stage of development through launch to customers.Develop and manage end-to-end program plans, working across organizations and domains to ensure on-time delivery.Lead launch/release activities as it pertains to models, firmware, and end to end software features and deliverables.Drive and influence technical strategy, proactively identify risks and develop mitigation strategies, align on priorities, and set direction for a broadly cross-functional area.Establish best practices along with key performance indicators to ensure success. Design, build, and scale solutions to increase efficiency.Ongoing communication of planning, program status, issues and risks in a timely fashion to stakeholders. Distill complex topics into clear communications to program stakeholders and executive management. Minimum Qualifications:Bachelor's degree in an engineering field or equivalent experience.5+ years experience as a technical program manager, engineering manager, or product management, leading development of software.Experience with Artificial Intelligence, Assistant, and Machine Learning technologies.Experience in software engineering process definition and improvements at scale.Experience in team leadership, decision making, and presenting to large groups.Experience delivering technical programs or products from inception to delivery. Preferred Qualifications:Experience with Embedded systems and software for consumer devices.Knowledge of software and hardware product development processes.Experience with AR technologies. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

Support EngineerUS-WA-RedmondJob ID: 2024-9575Type: Regular Full Time# of Openings: 1Category: BCIRedmond, WAOverviewWHO WE ARE:Beyondsoft Consulting, Inc. is a leading technical solutions and consulting partner. We combine emerging technologies and proven methodologies to tailor elegant solutions that solve complex challenges and empower our customers to accelerate their business goals. For the past 25+ years we have been providing a broad range of high-quality IT services, including staff augmentation, business process outsourcing, custom software solutions, test automation, digital enablement, and other software engineering and digital transformation services. WHAT WE’RE ABOUT:We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better. Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/. POSITION SUMMARY:Our client is looking for a Support Engineer for remote position across the US. As a Support Escalation Engineer you will represent the company and communicate with corporate customers via telephone, written correspondence, or electronic service regarding escalated problems in software products, and manage relationships with those customers.Responsibilities• Demonstrate strong interpersonal and communication skills, while working with diverse audiences including highly technical IT professionals, developers, architects, and executive management.• Exhibit leadership through personal responsibility, accountability and teamwork.• Act as a technical focal point in cooperative relationships with other companies.• Manage crisis situations that may involve technically challenging issues and diverse audiences.• Be responsive to customer needs which may sometimes require outside of normal business hours or on-call rotation.• Use trace analysis, debug skills, source code, and other proprietary tools, to analyse problems and develop solutions to meet customer needs; this may involve writing code.• Maintain strong working knowledge of released products, take ownership for product improvement, and participate in pre-release activities and BETA programs.• Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently.Qualifications• Minimum 7 years experience with Working with Exchange Server support (Exchange Online, Cloud Identity, or Security & Compliance)• Minimum 7 years experience with a strong background in Windows based operating systems and applications• Minimum 7 years experience with troubleshooting for customers.• Advanced proficiency in Exchange Server (2003, 2007, and/or 2010) in addition to other networking products and networking operating systems (Windows 2003, 2008, etc.).• Strong customer service, accurate and logical problem solving, and communication skills, plus the ability to work in a team environment• Minimum of 3 years of experience in systems development, network operations, software support or I.T. consulting.• Solid understanding of client/server, networking, and Internet technologies fundamentals.• Desired background in Technical Training. Education Bachelor's Degree in Comp. Science, Comp. Info. Sys., Math, Engineering, Business, or related field. WHAT WE HAVE TO OFFER:Because we know how important our people are to the success of our clients, it’s a priority to make sure we stay committed to our employees and making Beyondsoft a great place to work. We take pride in offering competitive compensation and benefits along with a company culture that embodies continuous learning, growth, and training with a dedicated focus on employee satisfaction and work/life balance.A competitive pay range of $37/hr- $39/hr (depending on experience).15 days per year of Paid Time Off (PTO).9 paid holidays per year (which includes 1 personal floating holiday). 401(k) retirement plan with company match. Eligible employees (and their families) are offered the following company-sponsored benefits: Medical, dental, and vision insurance, health savings account (HSA), short-term and long-term disability, employee assistance plan (EAP), and basic life and AD&D insurance. Eligible employees (and their families) are offered the following voluntary employee-funded benefits: Health care flexible spending account, dependent care flexible spending account, commuter benefits, voluntary accident & critical injury coverage, voluntary long-term care coverage, and voluntary life and AD&D insurance.Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.PI242000140