Revenue Manager Salary in New Orleans, LA

Billing & Reimbursement Specialist IITUMG Business Services Revenue CycleLocation: New Orleans, LASummaryIn accordance with the accepted standards and practices of physician billing entities, to represent the physicians of the Tulane University Medical Group in the realization of all appropriate reimbursement for medical services rendered to patients. Support the billing and collection activities under the direction of the Supervisor, Manager and/or Director. Work in association with all areas of the Tulane University Medical Group Business Services, partners, Tulane University Hospital and Clinic Staff, and other internal and external persons. Responsible for initial billing, claim follow up, resolution of rejected claims, claim edits resolution, handling of special accounts and keeping management informed of trends, updates and unusual or urgent issues. Promotes an environment of high productivity and job satisfaction; perform in a leadership role, provide assistance to team members when necessary.Required QualificationsHigh School Diploma or equivalentMinimum 5 Years Experience in Physician's billing officePreferred QualificationsKnowledge of group medical practice preferredExperience with compiling and analyzing dataKnowledge of IDX physician billing software is a major asset

Are you seeking a thrilling opportunity to be part of a world-renowned hospitality brand known for its unwavering commitment to exceptional service and unparalleled guest experiences?..Look no further thanHilton New Orleans Riverside!We are currently seeking a talented and passionateRestaurant Manager to join our team at Drago's!Located on the banks of the Mississippi, this exciting property boasts 1,622 rooms, 137,000+ square feet of meeting space, and several unique dining experiencesCheck us out: Hilton New Orleans Riverside | Drago's SeafoodThis is a fantastic opportunity to refine your skills and expand your knowledge in a creative atmosphere, alongside our award-winning team.We are seeking an energetic individual who is career driven, with a positive approach to hospitality. In this role, you will assist in the execution and leadership of our restaurant outlets.The ideal candidate will: Thrive in a high-volume environment with a passion for guest satisfaction and creating memorable experiences Have experience in developingand building comradery amongst teams Have a well-rounded background in various restaurant styles with a keen eye for details and exceptional organizational skills. This is aFull-Timeposition, candidates will need full availability including: nights, weekends and holidays.Growing and developing our team into the future leaders of the hospitality world is engrained in our culture.We are excited to provide you with the experience and knowledge that will continue to excel your career!...Interested? Apply to join our team today!What will I be doing?As a Restaurant Manager, you would be responsible for assisting the manager in directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) to deliver an excellent guest experience. Specifically, you would be responsible for performing the following tasks to the highest standards: Assist in the management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward Assist in monitoring and assessing product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly Ensure compliance with health, safety, sanitation and alcohol awareness standards Assist in initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue Assist in recruiting, interviewing and training team members Act in the absence of the manager, as needed What are the benefits of working for Hilton?*Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement **Available benefits may vary depending upon property-specific terms and conditions of employmentWhat are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Hilton New Orleans Riverside is searching for a Reservations Manager to join their team! Our hotel is connected to the Riverwalk outlets in New Orleans' central business district. We're a block from Harrah's Casino and within a mile of the French Quarter, Jackson Square, and the Aquarium of the Americas. As a partner of the Ernest N. Morial Convention Center, we offer access to more than 130,000 sq. ft. of event space and 1,600 guest rooms. Hilton New Orleans Riverside is a well-known hotel in the vibrant city with an amazing EC/Management team that is ready to help with growth and development in the Hospitality industry. This hotel is heavily occupied and is one of the largest properties in Louisiana. The hotel is community-based and is practically its own little town.The ideal candidate has previous experience with the Passkey & OnQ R&I systems. Previous Front Office, Reservations, and/or Revenue Management experience is highly favored. Here are some perks you can enjoy when joining our team: Career Growth & Development The Go Hilton travel discount program Competitive wellness benefits Team Member Resource Group Recognition and rewards programs And so much more What will I be doing?As a Reservations Manager, you would be responsible for managing the reservations process and operation in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Manage daily Reservations processes and operations to include, but not limited to, room inventory and availability, group rooming lists and blocks, cut-off dates and restrictions, occupancy, selling guest rooms, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Manage and communicate information regarding hotel occupancy, promotion, special reservation procedures, operational issues and special events Serve as liaison with Reservations teams company-wide Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward Recruit, interview and train team members Calculate, prepare and generate designated reports, including, but not limited to OAR and Master Monthly Develop and revise forecasts What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Hilton New Orleans Riverside is seeking an Event Manager to join their team! This is an exciting opportunity to work for the largest hotel in the city and one of the top revenue-generating hotels in the Hilton brand. The ideal candidate will have 1+ years of event planning experience, with a preference for those who have worked in the hotel industry. This role will involve handling small to mid-size groups, including Tour and Travel and Convention.What will I be doing?The Event Manager executes written sales agreements for moderately-sized and moderately complex events characteristically limited up to 300 cumulative room nights. Maintains liaison between the customer and their representatives and the hotel by directing each department within the hotel as to their specific role in the pre-planning and execution of on-site convention. Maximizes revenues and controls expenses through effective negotiation of services and accurate forecasting. Responsible for successful execution of event and customer satisfaction to ensure customer remains loyal and books future business with hotel/company.Initiates verbal and written communication (group resume, weekly pick up, post event report, call reports, banquet event orders etc.) with customer and internal team in a proactive manner relative to payment structure, room block management, food and beverage, public room rental and exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process. Analyzes customers' service and product needs and financial issues of in-house groups; and within parameters authorizes on behalf of the General Manager appropriate resolution of customers' concerns while maintaining profitability.Represents the hotel to customers in the role of executing negotiated group sales agreements including but not limited to room blocks, food and beverage, exhibits and associated products and services. This includes, but is not limited to negotiation of pricing and terms and conditions of products, labor and services not specifically articulated in master agreement. Negotiates service agreements with companies and organizations affiliated with group business. Negotiates vendor partner agreements. Directs customer services via site visits, board meetings, menu testing, and planning meetings for definite and potential groups.Participates in internal and external meetings as determined by the Director of Events i.e., forecast, menu review, department, citywide pre-cons, operational department pre shifts etc. Participates in internal and external training and industry events; i.e., Customer Focus Meetings & Conventions, Front Line Leadership, CPR, ACOM Institute etc. Participates in development and measurement of personal and team goals and action plans.he BenefitsWe support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment. Go Hilton travel discount program: 100 nights of discounted travel per calendar year Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay. Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Inclusive family-building and fertility benefits Expanded bereavement leave. Adoption Assistance program Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Complimentary meals in the cafeteria while on shift Complimentary parking

Are you seeking a thrilling opportunity to be part of a world-renowned hospitality brand known for its unwavering commitment to exceptional service and unparalleled guest experiences?..Look no further thanHilton New Orleans Riverside!We are currently seeking a talented and passionateFood and Beverage Managerto join our team!Located on the banks of the Mississippi, this exciting property boasts 1,622 rooms, 137,000+ square feet of meeting space, and several unique dining experiencesCheck us out: Hilton New Orleans Riverside | Food & DrinkThis is a fantastic opportunity to refine your skills and expand your knowledge in a creative atmosphere, alongside our award-winning team.We are seeking an energetic individual who is career driven, with a positive approach to hospitality. In this role, you will assist in the execution and leadership of our restaurant outlets.The ideal candidate will: Thrive in a high-volume environment with a passion for guest satisfaction and creating memorable experiences Have experience in developingand building comradery amongst teams Have a well-rounded background in various restaurant styles with a keen eye for details and exceptional organizational skills. This is aFull-Timeposition, candidates will need full availability including: nights, weekends and holidays.Growing and developing our team into the future leaders of the hospitality world is engrained in our culture.We are excited to provide you with the experience and knowledge that will continue to excel your career!...Interested? Apply to join our team today!What will I be doing?As aFood & Beverage Manager, you would be responsible for assisting the manager in directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) to deliver an excellent guest experience. Specifically, you would be responsible for performing the following tasks to the highest standards: Assist in the management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward Assist in monitoring and assessing product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly Ensure compliance with health, safety, sanitation and alcohol awareness standards Assist in initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue Assist in recruiting, interviewing and training team members Act in the absence of the manager, as needed What are the benefits of working for Hilton?*Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement **Available benefits may vary depending upon property-specific terms and conditions of employmentWhat are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a Beverage Manager to join the Outlets Team!  This luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District.  Embodying the rich heritage of Southern hospitality, this historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a café, seasonal rooftop bar, and in-room dining.   In this role, you will oversee the beverage program throughout this historic property, most notably Sazerac Bar. Reporting to the Assistant Director of Food and Beverage you will work with the Food and Beverage manager and two Supervisors.    The ideal candidate will possess a depth of knowledge in mixology and craft cocktail service and at least three years of prior Food and Beverage leadership experience. High end or luxury service experience is a preferred qualification for this role.    Want to learn more? Hotel Website, Instagram, Facebook, Pinterest What will I be doing? Hire, train, supervise, direct, coach, counsel, and evaluate staff in all beverage operations in the Hotel. Communicate effectively, both verbally and in writing, to provide clear direction to the staff.  Assign and instruct Beverage staff in details of work.  Observe performance and encourage improvement were necessary. Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.  Remain calm and alert, especially during emergency situation and/or heavy hotel activity, serving as a role model for Beverage staff and other hotel employees.  Interact with sales department personnel and restaurant staff as needed for guest service purposes Field customer complaints by conducting thorough research of the situation in order to choose he most effective solutions.  Make decisions and take actions based on previous experience and good judgement, sometimes revising procedures to accommodate unusual situations. Develop and implement basic operating standards for Beverage service in compliance with federal, state, local and Hilton's own practices.  (e.g. Employee Alcohol Awareness Training and Compliance) Maximize restaurant department profitability; implement effective controls of food, beverage, and labor costs and monitor the restaurant’s budget to ensure efficient operations, including achieving budgeted revenue and labor expenses.  Ensure par stock levels are maintained by calculating inventory, ordering, retrieving and stocking product.  Evaluate cost effectiveness of all aspects of operation.  Develop and implement cost saving and profit enhancement measures.  Maintain established inventory by ordering all liquor and supplies in accordance with business needs. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all! The Benefits – Hilton is proud to have an award-winning workplace culture ranking  #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:  Health insurance  Career growth and development  Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program  Best-in-Class Paid Time Off (PTO)   Supportive parental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a Food and Beverage Manager to join the Outlets Team!  This luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District.  Embodying the rich heritage of Southern hospitality, this historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a café, seasonal rooftop bar, and in-room dining.   In this role, you will oversee a tenured team of 14-20 hourly food and beverage professionals. Reporting to the Assistant Director of Food and Beverage you will work with the Beverage Manager and 2 Supervisors.    The ideal candidate will possess at least three years of prior Food and Beverage leadership experience. High end or luxury service experience is a preferred qualification for this role.    Want to learn more? Hotel Website, Instagram, Facebook, Pinterest What will I be doing? As a Food & Beverage Manager, you would be responsible for assisting the manager in directing and organizing the activities and services of the restaurant to deliver an excellent guest experience. Specifically, you would be responsible for performing the following tasks to the highest standards: Assist in the management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward Assist in monitoring and assessing product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly Ensure compliance with health, safety, sanitation and alcohol awareness standards Assist in initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue Assist in recruiting, interviewing and training team members Act in the absence of the manager, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all! The Benefits – Hilton is proud to have an award-winning workplace culture ranking  #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:  Health insurance  Career growth and development  Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program  Best-in-Class Paid Time Off (PTO)   Supportive parental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

The iconic Waldorf Astoria property in New Orleans, The Roosevelt , is seeking a Beverage Managerto join the Outlets Team!This luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District.Embodying the rich heritage of Southern hospitality, this historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a café, seasonal rooftop bar, and in-room dining.In this role, you will oversee the beverage program throughout this historic property , most notably Sazerac Bar. Reporting to the Assistant Director of Food and Beverage you will work with the Food and Beverage manager and two Supervisors.The ideal candidate will possess a depth of knowledge in mixology and craft cocktail service and at least three years of prior Food and Beverage leadership experience. High end or luxury service experience is a preferred qualification for this role. Want to learn more? Hotel Website , Instagram , Facebook , PinterestWhat will I be doing? Hire, train, supervise, direct, coach, counsel, and evaluate staff in all beverage operations in the Hotel. Communicate effectively, both verbally and in writing, to provide clear direction to the staff.Assign and instruct Beverage staff in details of work.Observe performance and encourage improvement were necessary. Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.Remain calm and alert, especially during emergency situation and/or heavy hotel activity, serving as a role model for Beverage staff and other hotel employees.Interact with sales department personnel and restaurant staff as needed for guest service purposes Field customer complaints by conducting thorough research of the situation in order to choose he most effective solutions.Make decisions and take actions based on previous experience and good judgement, sometimes revising procedures to accommodate unusual situations. Develop and implement basic operating standards for Beverage service in compliance with federal, state, local and Hilton's own practices.(e.g. Employee Alcohol Awareness Training and Compliance) Maximize restaurant department profitability; implement effective controls of food, beverage, and labor costs and monitor the restaurant's budget to ensure efficient operations, including achieving budgeted revenue and labor expenses.Ensure par stock levels are maintained by calculating inventory, ordering, retrieving and stocking product.Evaluate cost effectiveness of all aspects of operation.Develop and implement cost saving and profit enhancement measures.Maintain established inventory by ordering all liquor and supplies in accordance with business needs. What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hi lton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune .We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits such as: Health insurance Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportiveparental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

The iconic Waldorf Astoria property in New Orleans, The Roosevelt , is seeking a Food and Beverage Managerto join the Outlets Team!This luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District.Embodying the rich heritage of Southern hospitality, this historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a café, seasonal rooftop bar, and in-room dining.In this role, you will oversee a tenured team of 14-20 hourly food and beverage professionals . Reporting to the Assistant Director of Food and Beverage you will work with the Beverage Manager and 2 Supervisors.The ideal candidate will possess at least three years of prior Food and Beverage leadership experience. High end or luxury service experience is a preferred qualification for this role. Want to learn more? Hotel Website , Instagram , Facebook , PinterestWhat will I be doing?As a Food & Beverage Manager, you would be responsible for assisting the manager in directing and organizing the activities and services of the restaurant to deliver an excellent guest experience. Specifically, you would be responsible for performing the following tasks to the highest standards: Assist in the management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward Assist in monitoring and assessing product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly Ensure compliance with health, safety, sanitation and alcohol awareness standards Assist in initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue Assist in recruiting, interviewing and training team members Act in the absence of the manager, as needed What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hi lton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune .We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits such as: Health insurance Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportiveparental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) #LI-AC2

Job Description Summary The General Manager of the Royal Sonesta New Orleans will coordinate, direct and manage day to day operations of the Hotel and is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and effectiveness and efficiencies. General Manager is also responsible for creating a longer-term strategy for the business positioning of the hotel and its components, as well as the long-term capital investment plan in partnership with Ownership.Job Description Operational/FunctionalManage the direct sales activities of the hotel in partnership with the hotel's Sales Team to uncover the appropriate demand located in the hotel's trade area. Directly supervise the hotel's Director of Sales and partner with the above sales support team to create and execute the hotel's sales and marketing plan to secure the fair market share of business for the hotel.Manage the overall seasonal demand strategy in partnership with the hotel's Regional Revenue Manager (RRM) with regard to room type and length of stay pricing. Work with the hotel's property management system (Opera) and reservation system (Synxis) to maximize revenue through occupancy and rate adjustments based on market conditions.Regularly sell hotel rooms through direct client contact.Manage the front office, housekeeping, and food and beverage operation of the hotel through the direct supervision of the Operations Manager.Manage the appearance, condition, and preventive maintenance of the physical plant through the direct supervision of the Maintenance Manager.Strategy and PlanningDeliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities, all food and beverage outlets are meeting guest expectations, and the hotel is properly maintained and clean.Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner.Lead the development, implementation and monitoring of capital and operational budgets for the hotel which support the overall objectives of the company. Work with the Finance Department on the identification of variances and communication to ownership on the hotel's financial condition.In partnership with the hotel's assigned General Ledger Accountant and in accordance with company rules and policies, ensure the proper process is in place to manage and report the inflow of money in and out of the hotel.In partnership with the Director of Engineering ,in accordance with company rules and policies, ensure the proper process is in place to manage and report on the condition of the physical building(s), grounds, and parking surfaces. This includes the creation and management of the hotel's annual capital and operations expense budget to improve and maintain the facility for guests and ownership.In partnership with the hotel's Director of Human Resources representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the human resources and benefits programs within the hotel. This includes the recruiting, onboarding, training, ongoing performance management, and offboarding of all associates of the hotel.In partnership with the assigned Information Technology representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the proper use, maintenance and location of all information technology hardware and software provided to the hotel. This includes the proper use of all systems in order to service all guests and provide a return on investment to owners.In partnership with the assigned Procurement representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the purchasing of all supplies needed to manage the hotel. This includes the proper use of any platforms and/or programs to leverage purchasing power and the analysis of hotel spending to identify efficiencies.Enforce hotel standards, policies, and procedures are in place within the hotel departments.Leading with PassionResponsible for ensuring success through the eyes of employees, guests, and ownersUtilize and collaborate with resources across different departmentsCapable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the cultureFocus on the mission and well-being of the department, hotel, and company as a wholeLead by example and operate with integrity and respectInspire our team to embrace and demonstrate our values and GUEST People Standards Additional Job Information/Anticipated Pay Range To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Bachelor's degree in Hotel Administration, Business Administration or related field preferred.Three years as a General Manager, preferably in NOLA, or the second in command at a larger hotel with dynamic F&BMust speak fluent English. Other languages preferred.Must have strong experience with Microsoft Excel.Strong verbal and written communication skills.Strong interpersonal, supervisory and customer service skills required.Ability to multi-task, work under pressure and meet deadlines required. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.