Assurance Manager Salary in New Orleans, LA

Overview Keller is the world leader in geotechnical construction and deep foundations. With a North American presence of over 100 years, we operate as the market leader with over 50 offices throughout the US and Canada. By connecting global resources and local experience, Keller develops innovative, practical, and cost-effective solutions to geotechnical challenges. Our values of integrity, collaboration, and excellence enable us to lead the industry in providing the optimal solution for our clients. Keller is looking for an experienced Project Manager based out of our New Orleans, LA location. Responsibilities Responsibilities will include the following: Business Development and Proposal Preparations Identifies new opportunities and coordinates with the management team for support and overall strategy. Helps to identify new markets, clients and technologies while building client relationships. Assembles proposals which includes performing risk assessment, evaluating opportunities to increase profit, estimating, engineering, technical writing, site visits and client Q & A. Responsible for negotiation of the contract and understanding the contract requirements. Coordinates with pre-construction team if applicable. Risk Management Fully understands and complies with Keller risk management policies and procedures. Recognizes major risks and takes appropriate measures to reduce risks to the company. Initial Planning Responsible for designs, submittals, material ordering, pre-job planning and scheduling. Plans pre-project meetings with the Superintendent and other entities as required. Develops plans and strategies with the project team to maximize profitability of projects. Project Execution Builds and leads effective project-based teams. Ensures the work performed meets the specified requirements. Works with the branch and project team to ensure the project stays on schedule and in budget. Identifies and addresses challenges and opportunities to maximize profitability. Change Management Identifies, tracks and addresses changes; escalates changes when necessary. Financial Management Approves and monitors weekly and monthly financial reports, forecasts, budgets and other metrics throughout the duration of the project. Manages A/R collections. Safety and Quality Assurance Ensures compliance with all Keller and OSHA safety requirements. In the event of a safety incident, work in partnership with HSEQ to support employees and project management teams per Keller policy. Resolves all quality nonconformance issues. Exercises stop work authority for Safety and Quality issues Qualifications Qualified candidates will have: Bachelor's in Civil Engineering or Construction Management preferred. Minimum 5 years geotechnical, construction or industry related experience preferred. Excellent computer, written and verbal communication skills necessary. Keller is an Equal Opportunity Employer. We encourage qualified women, minorities, veterans, individuals with disabilities, and others to apply. Equal Employment Opportunity #Keller1 #LI-BC1 Keller Foundations is an Equal Opportunity Employer. We encourage qualified women, minorities, veterans, individuals with disabilities, and others to apply.

Bastion Technologies, Inc.Department: MSFC - MAF, New Orleans, LASalary: Full TimeThe Quality Assurance Specialist (NDT LEVEL II) will support the SLS Stages Element/Engine Section of the MSMAS contract located at NASA's Michoud Assembly Facility (MAF) in Louisiana. RESPONSIBILITIES:Execute quality and Non-Destructive Testing (NDT) requirements in accordance with customer approved quality assurance plans/policies and specifications during all phases of hardware fabrication, testing, first article inspection, and end item inspections. Perform process surveillance using witnessing/monitoring techniques and verify test result/documentation of raw materials, components, and sub-assemblies per approved inspection documents/specification requirements.Maintain current, company and customer training and certifications to maintain a quality inspection stamp and meet stamp warranty expectations.Work with company and customer personnel to resolve inspection questions and communicate technical issues to project engineers to ensure compliance with final product specification requirements.Perform accurate mechanical, physical, and visual inspections, monitor and/or perform nondestructive test/evaluation, perform process surveillance using witnessing/monitoring techniques and verify test result/documentation of raw materials, components, and sub-assemblies per approved inspection documents/specification requirements.Work with company and customer personnel to resolve inspection questions and communicate technical issues to project engineers to ensure compliance with final product specification requirements.Knowledge of higher-level quality assurance (ISO/AS) system requirement documents and can interpret and apply QA system level requirements while performing all quality assurance duties.May be required to initiate non-conformance reports, document/report inspection results and monitor corrective actions implementation for effectiveness.Other duties as assigned.REQUIRED:This position has been posted at multiple levels (must meet minimum level indicated). Depending on the candidate's experience, requirements, and business needs, we reserve the right to consider candidates at any level for which this position has been advertised.This position requires US Citizenship due to the sensitivity of customer related information.Must have a minimum of a high school diploma, or equivalent, with 10+ years of recent and related work experience.Must meet the minimum recommended level II requirements per NAS-410 and/or Company's Training and NDE Certification Requirements in at least two of the following methods: Ultrasonic Testing (UT), Penetrant Testing (PT), Radiographic (RT), Eddy Current (ET).Provide documented evidence of previous formal training and experience hours and previous certification records in NDE/NDT/NDI.Possess the ability to read blueprints, technical charts, and specification sheets.Possess the ability to prepare written documentation of inspection results using company/customer forms or software.DESIRED:Phased Array Ultrasonic Testing (PAUT) minimum Level II Previous experience working with aerospace flight critical hardware in an ESD/FOD sensitive environments, witnessing critical quality assurance and assembly operations of various components and complex assemblies.Mechanical Inspector with experience utilizing calipers, micometers, optical measurment devices and other shop tools.WORK LOCATION: This position is located onsite. This position may require travel to supplier and vendor locations for Source, In-Line and/or Government Mandatory Inspections as required.BACKGROUND INVESTIGATIONS REQUIRED:All Bastion employees must be able to pass a national agency check, some positions require a clearance and will require an extensive background verification/check process.DRUG AND ALCOHOL SCREENING REQUIRED:All Bastion employees must be able to pass pre-employment drug screen; some contracts require participation in periodic random drug and alcohol screening programs.STANDARD BASTION REQUIREMENTS:Must have experience with Microsoft Office Suite.All of Bastion's employees must be team players. Able to communicate effectively, verbally and in written form, with internal and external customers.Able to follow company programs, processes, procedures, practices, requirements, goals, and objectives.Must have a strong work ethic and must be safety culture oriented.Must be organized with good time management skills.Generally, an office environment, but can involve inside or outside work depending on the task.Work may involve sitting or standing for extended periods (90% of time). May require lifting and carrying up to 25 lbs. (5% of time).Regular attendance in accordance with an established work schedule is critical.Ability to work outside normal schedule and adjust schedule to meet peak periods and surge requirements.BASTION BENEFITS:Bastion offers a wide range of benefits for their full-time employees; medical, prescription, dental, vision, AD&D, disability benefits, life insurance, retirement 401k, vacation, sick pay, holidays, and flexible work schedules (when available). We also support career advancement through professional training and development.ABOUT BASTION:Bastion offers career opportunities with competitive benefits, exciting possibilities for advancement, and an exceptional work environment; the well-being of our employees is a priority, and our flexibility allows our employees a great work life balance. Our culture is based on strong business ethics, integrity, and professionalism. Our team members are known for their initiative and high-quality work. When it comes to our employees, we value, respect, and help them grow in their careers.INCLUSION AND DIVERSITY:At Bastion, we are passionate about our people and our safety culture. We are committed to a journey toward being a more inclusive and diverse company, that philosophy fosters an environment of collaboration across cultures. Individual thoughts, opinions, and perspectives bring value and help us develop solutions for challenging problems, they make us more inventive, and more resilient.All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.Bastion participates in e-Verify.#AssociateLevel#LI-OnsiteBT-24052his position qualifies for the internal Bastion Employee Referral Program as a "Critical to Fill" position.PI239063177

What you'll do atPosition Summary...What you'll do...Drives sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing and in-stock and inventory levels; budgeting and forecasting sales; and assessing economic trends and community needs.Models, enforces, and provides direction and guidance to Associates on proper Customer/Member service approaches and techniques to ensure Customer/Member needs, complaints, and issues are successfully resolved within Company guidelines and standards.Oversees the implementation of and participates in community outreach programs, and encourages Associates to serve as good members of the community.Ensures compliance with Company and legal policies, procedures, and regulations for the Vision Center by analyzing and interpreting reports; implementing and monitoring asset protection and safety controls; overseeing safety, operational, and quality assurance reviews; developing and implementing action plans to improve performance; providing direction and guidance on executing Company programs and strategic initiatives; and directing the Vision Center Associates in ensuring confidentiality of information, documentation, and assigned records.Provides supervision and development opportunities for Associates in the Vision Center by hiring, training, mentoring, assigning duties, providing recognition, and ensuring diversity awareness.Ensures the provision of quality eyewear by consulting with and educating Members/Customers, selecting products based on Member/Customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining Optical equipment.Upholds the Company's Open Door Policy by meeting with Associates and listening to concerns, researching issues, reviewing Company policies and procedures, and suggesting resolution for Associates. Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.Live our ValuesCulture Champion• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.Servant Leadership• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.Embrace ChangeCuriosity & Courage• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.Digital Transformation & Change• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.Deliver for the CustomerCustomer Focus• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.Strategic Thinking• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.Focus on our AssociatesDiversity, Equity & Inclusion• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.Collaboration & Influence• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.Talent Management• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Completion of 2 or more years of college OR 1 year's retail experience and 1 year's supervisory experience OR 2 years' general work experience including 1 year's optical experience.High school diploma or equivalent.Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Supervising AssociatesPrimary Location...1901 TCHOUPITOULAS ST, NEW ORLEANS, LA 70130-1915, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

Laboratory ManagerTNPRC - MicrobiologyLocation: Covington, LASummaryOversees the day-to-day operations of the VCIPS Core Laboratory, which is housed in both BSL-2 and BSL-3 facilities: Directs the administrative, operational, personnel, customer service, financial and programmatic functions. Coordinates technical functions with technical teams. Processes and manages all aspects of the research projects conducted in the laboratory. Plans, prepares, and monitors equipment, operations, and personnel budgets for the department. Ensures that laboratory complies with regulatory guidelines. Keeps abreast of regulatory changes, ensure Quality Assurance and safety compliance with federal regulations and certifying agencies.Required Qualifications* Bachelor's Degree in a biological science and ten years of directly related experience including three years of supervisory experience.* Experience with experimental procedures.Preferred Qualifications* Master's Degree in a biological science and five years of directly related experience including two years of supervisory experience.* Experience with NIH funded grants and contract studies.

OVERVIEWThe S&B Family of Companies is currently searching for an experienced Sr. Naval Architect for our affiliate TAI Engineers. The Sr. Naval Architect will ead conceptual, detail and production new vessel and vessel modification design projects and resolve technical problems. Will work with multidisciplinary staff. Assist and mentor junior engineers and working closely with AutoCAD and modeling design staff. We offer a competitive compensation package, excellent benefits and hybrid work schedules. If you are an experienced Sr. Naval Architect looking for an exciting remote opportunity, we invite you to apply and contribute to our continued success.Remote work available in the following states: Texas, Louisiana, Mississippi, Alabama and Florida.SUPERVISORY RESPONSIBILITIESIn a supervisory capacity, assists in planning, developing, coordinating, and directing a large and important engineering project or supervising a number of small projects with many complex features.EDUCATIONBachelor of Science (BS) degree in Naval Architecture & Maritime Engineering from an accredited college or university.QUALIFICATIONS AND EXPERIENCE10+ years of experience in Naval Architecture and Design.TYPICAL DUTIES AND RESPONSIBILITIESIn a supervisory capacity, assists in planning, developing, coordinating, and directing a large and important engineering project or supervising a number of small projects with many complex features. As an individual worker, carries out complex or novel assignments requiring the development of new or improved techniques and procedures. Work is expected to result in the development of new or improved techniques and procedures. Work is expected to result in the development of new or refined equipment, materials, processes, products, and/or scientific methods. As staff specialist, develops and evaluates plans and criteria for a variety of projects and activities to be carried out by others.Lead conceptual, detail and production new vessel and vessel modification design projects and resolve technical problems.Perform calculations to support design decisions and quality check calculations to ensure final products meet quality standards and contract standards and requirements.Project management including developing and tracking schedules to ensure SOW is completed on time and budget, work with client to define new tasking and work with BMT engineering managers to provide competitive cost for new work.Work with multidisciplinary staff. Assist and mentor junior engineers and working closely with AutoCAD and modeling design staff.Participate in client meetings and develop successful working relationships to grow the NAME business.Develop detail design/drafting in CAD format for vessel modifications, vessel repairs, outfitting and site plans.Adhere to all company safety, environmental, quality assurance and security programs.LANGUAGE SKILLSAbility to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of clients, managers designers and engineers.MATHEMATICAL SKILLSAbility to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.PHYSICAL DEMANDSOccasionally, will conduct or participate in a field trip to an operating plant or construction site. This requires normal hearing, the ability to stand, walk, reach, climb and balance, clear close and distance vision, depth perception, and the ability to focus. Lifting up to 25 pounds may be required.WORK ENVIRONMENTNormal work environment will be a business office with moderate noise. Occasionally, may visit or be temporarily assigned to an operating plant or to reside in an office on-site for the duration of a project. This may require exposure to outdoor weather conditions, loud noise, and work near moving mechanical parts, electrical energy, construction equipment, vibration, fumes, chemicals and airborne particles.ABOUT TAI ENGINEERS, LLCTAI Engineers, LLC. (TAI) is a full-service Maritime Solutions company incorporated in 1993 and is owned by S&B Infrastructure Ltd. an S&B family company. With its 100+ Marine Professionals, TAI is enhanced by S&B, which has about 1,600 engineers. TAI is known for its Management Expertise, Technical Excellence, and Innovative Maritime Solutions. TAI is proud of its legacy and people, whose professionalism and dedication make the company trusted by its clients. TAI provides services to commercial and governmental clients. TAI is GSA listed to provide engineering services and vessels to any government agency in the US and is also a prime contractor on NAVSEA's SEAPORT-E program. TAI offers a diversity of expertise to respond to most maritime and offshore requirements.Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran."EEO is the Law" Posterhttps://bit.ly/3B0hGnM"EEO is the Law" Supplementhttps://bit.ly/3ef7j6YPay Transparency Nondiscrimination Provisionhttps://bit.ly/3CK6D3q#LI-Remote

Analyst III or Sr. (Utility Metering Infrastructure) **Date:** Apr 25, 2024 **Location:** New Orleans, Louisiana, United States **Company:** Entergy **Posting End Date:** **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, LLC **JOB SUMMARY/PURPOSE** + The Senior Advanced Grid Operations Analyst (AGOA) is responsible for monitoring advanced grid equipment and ensuring secure connectivity, configuration, and device performance. Examples of advanced grid devices may include advanced meters, smart streetlights, intelligent electronic devices (IEDs) such as recloser or capacitor bank controls, and integrated distributed energy resources (DERs) such as batteries or utility-controlled customer loads like smart thermostats. The AGOA will monitor and analyze performance data for complex, automated, and integrated grid technology capabilities from a control center environment. For devices that are providing data to critical processes (like metering), the AGOA will work to ensure the timeliness, completeness and accuracy of the data being delivered. They will investigate process and technology exceptions—some of which must be resolved in a same-day timeline. Timely resolution of issues which impact electrical service to Entergy’s customers may require the AGOA to work on weekday evenings or Saturdays. The AGOA will also perform analysis to drive long-term investments in mesh network coverage. + Working closely with IT operations, network engineers and business stakeholders, the Advanced Grid Ops Analyst will determine if any issues with device performance are local to a specific device or due to broader problems with telecom networks, IT systems or company data. They will coordinate the resolution of issues by initiating incident tickets and/or field service work orders so that the appropriate groups can take action—i.e. telecom support, utility servicemen, IT support, customer service, back-office, etc. The AGOA is also responsible for planning and implementing configuration changes to devices over the network—typically for a large population of devices. Configuration changes can include device firmware, programming, or settings changes. The AGOA will need to resolve exceptions that result from the execution of configuration changes. + The Senior AGOA provides subject matter expertise for the business processes that are enabled by utility technology platforms along with the architecture of the technical solutions that enable them. They will identify and implement process improvements using data insights and automation technology—including ideation, requirements definition and development of technology improvements. During projects to implement new or enhanced technology, they will develop and execute test scripts. They also will coordinate incident response when core operations have been impacted—engaging appropriate IT support teams and communicating across the enterprise with key stakeholders. In addition to developing effective process documentation and providing training to peers, they will produce metrics on core processes. The senior AGOA will present content to leadership on a regular basis—including performance trends, progress on continuous improvements and root cause analysis for major incidents. **JOB DUTIES/RESPONSIBILITIES** + Responsible for timely resolution of issues that impact electric service to customers—i.e. troubleshooting any failure of remote connect/disconnect of advanced meters and trouble-shooting of integrated solution capabilities + Investigation of problematic devices—including coordination of work by other teams and any follow-up required for resolution; engaging partners in field services, IT, lab, telecom, back-office and customer service as needed + Resolving exceptions encountered during configuration changes to connected devices—i.e. meter metrology and firmware changes + Identifying problems with core IT systems and networks and engaging the appropriate technical teams to collaborate on trouble-shooting and drive resolution; driving IT partners to outcomes that meet the needs of our customers + Capturing incidents and problem management learnings as knowledge management use cases for training and archival purposes + Following established and approved procedures; contribute findings and experience towards updates to existing procedures; adhering to standard Service Management (problem, incident, and knowledge management) processes + Developing and implementing plans for changing device configuration across a large volume of devices—i.e. one million meters; managing risks, issues, and schedule during the execution of device change control activities + Monitoring the performance of robotic process automation tools—aka bots—and ensuring that those solutions have adequate controls for quality assurance; troubleshooting issues and resolving exceptions + Leading the development and optimization of reports, dashboards and automation tools for the purposes of realizing desired process outcomes—leveraging tools like Python and Microsoft Power Apps + Testing new process, procedure and technology releases to ensure seamless business operations during the execution of initiatives that impact the steady-state—i.e. major projects, software releases, vendor product upgrades, etc.; participating in change management planning and execution activities in support of these initiatives + Collaboration with peers across the enterprise to help develop solutions for complex issues—i.e. network performance optimization, human performance improvements, improved safety outcomes, IT system performance improvements, etc. + Tracking device events and alarms as needed over pre-determined time-frames to identify trends; conducting complex modeling, forecasting, and variance analysis to identify operational efficiencies involving devices—i.e. advanced electric meters—into priority categories; triaging actionable issues + Developing business processes and standard operating procedures; leading workshops to critically examine processes for integrity and efficiency; refining and creating new processes and procedures as necessary + Training peers and process stakeholders on process execution and use of applicable technology; serving as subject-matter expert for business processes being executed + Coordination of incident response—making operational decisions based on incident scope/severity, engaging appropriate teams across the utility/IT and communicating impact to stakeholders + Providing knowledge and insight on utility processes leveraging technology—supporting both continuous improvement and IT project efforts; communicating the impact of technology problems and enhancements to stakeholders so that effective business decisions can be made + Presenting operational performance to management regularly **MINIMUM REQUIREMENTS** **Minimum education required of the position** + Bachelor's Degree in science, engineering, math, business, or information technology required or 8 years of equivalent work experience. + Master’s Degree preferred. **Minimum experience required of the position** + **Analyst, III:** At least 4-6 years of professional experience; professional experience in a control/operations environment preferred—i.e. telecom, energy or utilities operations + **Analyst, Sr** : At least 6 years of professional experience; professional experience in a control/operations envrionment preferred—i.e. telecom, energy or utilities operations **Minimum knowledge, skills and abilities required of the position** + Ability to work rotating Saturday shifts (from 8am to 4pm)—typcially one Saturday every 6-8 weeks; ability to work evening hours, weekends and holidays as needed to meet customer expectations + Effective written and verbal communication; ability to execute complex procedures and solve problems via critical thinking + Capable of learning to effectively work in all systems supporting utility operations—i.e. AMI Head-end System (HES), Meter Data Manager System (MDMS), Customer Care System (CCS), Enterprise Asset Management system Maximo, Geographical Information System (ArcGIS), Storm Assist, etc. + Ability to work independently without continuous oversight + Ability to investigate and resolve technical/data issues impacting the successful operation of connected devices—including remote operation and usage data capture for advanced meters + Analytical skill set with advanced knowledge and capability in Microsoft Office: Word, Excel, PowerPoint + General knowledge of database-related concepts and internet-of-things (IoT) concepts + Compentency performing data entry and system monitoring to assure data and transaction quality that impacts financial operations like customer billing + Ability to trouble-shoot and solve problems by analyzing data from multiple sources and timelines—including incorporating cost/benefit and operational risk analysis into decisions and recommendations + Ability to handle sensitive customer and operational information + Advanced knowledge of the various failure modes for advanced meter technology preferred—including identification and resolution paths + Basic understanding of enterprise/solution architecture preferred + Technical capability across multiple pillars of operational work—including automation, configuration management, and troubleshooting of connected devices + Ability to train peers in a similar work function + Able to present to management on core processes; able to identify/present solutions for performance/quality issues **Any certificates, licenses, etc. required for the position** + ITIL Certification Preferred **OTHER ATTRIBUTES** **Functional Knowledge -** Knowledge (advanced) of utility operations, information technology service delivery model, metering, telemetry, intelligent electronic device (IED) or internet-of-things (IoT) concepts preferred; knowledge of the technology behind the operation and remote control of internet-enabled devices preferred; knowledge of mesh network concepts preferred **Business Expertise** - Understanding of the utility business model preferred; advanced understanding of utility operations field practices preferred; understanding of ITIL practices preferred; understanding of how devices and their data are being used throughout the enterprise preferred **Leadership -** Ability to organize and lead a team of peers and/or stakeholders to solve challenging problems; capable of thought leadership on core technology and processes **Problem Solving -** Ability to identify problems and actively seek solutions both independently and engaging others for help; ability to identify and prioritize activities and tasks within a set of predefined constraints; ability to analyze data, identify trends, and determine the likely causes of problems **Impact -** Responsibility for device data collection, device performance and proper execution of automated business processes—i.e. meter-to-cash; responsible for understanding the proper operation of technical solutions and processes to ensure the best value to the customers and organization **Interpersonal Skills -** Ability to communicate clearly in person, over the phone and in writing; ability to problem-solve in a team environment; ability to transfer knowledge and train colleagues who are new in position \#LI-TM1 **Primary Location:** Louisiana-New Orleans Louisiana : New Orleans **Job Function** : Professional **FLSA Status** : Professional **Relocation Option:** No Relocation Offered **Union description/code** : NON BARGAINING UNIT **Number of Openings** : 1 **Req ID:** 114587 **Travel Percentage** :Up to 25% An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en\_US) to view the EEI page, or see statements below. **EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated. **Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here ([email protected]?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request. **Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Entergy Pay Transparency Policy Statement:** The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). **Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity)** and **Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)** . **Pay Transparency Notice:** Pay Transparency Nondiscrimination Provision (dol.gov) (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours. **WORKING CONDITIONS:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Please note:** Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position. **Job Segment:** Testing, Firmware, Solution Architect, QA, Quality Assurance, Technology, Quality