Receiving Manager Salary in New Orleans, LA

Responsible for the daily operations and management of restaurant, including the selection, development and performance management of salaried managers and hourly staff. Oversee the planning, organizing, training and leadership necessary to achieve established goals and objectives in sales, costs, profitability, employee retention, guest satisfaction, service standards and food & beverage quality, and overall restaurant cleanliness and sanitation. Work closely and collaboratively with Director of Restaurant Operations to ensure restaurant is operated at the highest standard.ESSENTIAL FUNCTIONS:• ManagementCreate a positive and productive working environment that supports fun balanced with pride and performanceSet and follow up manager goals and areas of ownershipMaintain regular and consistent communication with management team to ensure smooth operations per company standardsSet and maintain all restaurant standards. Maintain professional restaurant image including overall cleanliness as well as proper uniform and appearance standards.Hold management and staff accountable for performanceMBWA - Manages By Walking AroundAvailable at all times on the floor for guests and staff. Touch every plate, touch every person.Oversee hiring, supervision, discipline, documentation and termination of employeesTraining, coaching and development of management and hourly staff by providing ongoing feedback, establishing performance expectations and overseeing performance reviewsCoordinate and communicate regularly with Training Department to review and ensure that trainees and existing staff are receiving the appropriate training for their continued growth and development within established service standards.Develop restaurant staffing plan and maintain appropriate staffing levels (manpower plan)Maintain an open door policyBe knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for violation of company policies, rules and procedures as outlined in the Employee Handbook• Guest SatisfactionBuild relationships and Make GuestsEnsure positive guest service in all areas. Respond timely to all inquiries and/or complaints, taking appropriate action to resolve any guest issues.Create and maintain an environment that exists to make guests feel welcome and appreciated through attentive, friendly and courteous service• OperationsEnsure proper safety and security measures are in place to protect employees, guests and company assets. Complete proper documentation should an employee or guest incident occur.Uphold food safety, food handling and sanitation requirements to ensure the health and safety of guests and employeesCollaborate with Director of Restaurant Operations to ensure all operational standards, policies and procedures are being followed.• Financial / AdministrativeP&L statement - understand the function of and the ability to reconcileReconciliation of P&L statements with Director of Restaurant OperationsManages all elements of financial statements including labor, food cost, COG's, etc.Control prime costs while influencing operating costsUtilize labor effectively within budget while ensuring quality standardsPrepare and regularly review restaurant goals, budgets and period forecastingResponsible for ensuring that all financial and personnel/payroll related administrative duties are completed accurately, timely, and in accordance with company standardsOversee and adhere to cash handling and reconciliation procedures in accordance with company policy and procedures• GeneralMaintain company focus and visionThorough knowledge of all products (menu, wine, spirits, daily specials, promotions, etc.)Maintain regular communication with ownership, Director of restaurant Operations, corporate office departments and other GM's/Chefs. Actively prepare for and participate in meetings with managers, restaurant staff, ownership and corporate staff.Consult with and work closely with Human Resources Director in HR related mattersAttend appropriate and designated meetingsLead by example recognizing that he/she serves as a role model for entire staffPerform related work and other duties and special projects as neededREQUIREMENTS:High school diploma. Some college and/or college degree preferred.Minimum of 7-10 years of experience in a progressive management role, preferably in a high-volume and/or fine dining restaurantServSafe certification required (can be received in-house)Ability to read and write in English with excellent verbal, interpersonal and communication skillsStrong organizational, multi-tasking, time management, follow-up and analytical skills with solid attention to detail and accuracyProficiency in Microsoft Office programs, especially ExcelAbility to learn industry specific accounting softwareInternet skills including use of e-mails (Microsoft Outlook) and information gatheringAbility to work in a team-oriented, fast-paced environment with a customer service orientationStrong managerial skills and able to successfully prioritize and manage multiple responsibilitiesMust maintain a strong professional presence and present a well-groomed appearanceAbility to manage confidential business, customer and employee information with tact and discretionMust be able to respond calmly and make rational decisions when handling business related issues in a fast paced environmentWork is performed in a restaurant with varied temperatures. Must be able to sit or stand for extended periods of time, bend, stoop, reach, crouch, kneel, lift, push and pull. May occasionally lift, push, pull or move items weighing up to 50 pounds.Manual dexterity is essential. Must possess finger dexterity to use restaurant and office equipment adeptlyMust be able to dependably work a minimum of 50 hours per week; able to work a varied and flexible schedule as necessary including nights, weekends and holidays, to manage and operate the restaurant effectivelyMaintain presence in the community through professional societies and/or board involvementMust adhere to the established appearance, hygiene, and dress code guidelinesAbility to adhere to and comply with all rules and regulations of the companyGeneral Comments: This description is intended to describe the essential job functions and their requirements. It is not an exhaustive list of all duties, responsibilities, and/or requirements of the position. Other functions may be assigned and management retains the right to add to or revise this job description at any time, with or without prior notice. Employment is at-will and this job description does not imply an employment contract.We are an Equal Opportunity Employer and Drug-free Workplace. Dickie Brennan & Company participates in E-Verify, a federal program verifying each employee's right to work in the Unites States.

Stand For Something Good With Us!We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."Shift Manager (Restaurant Supervisor)Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Shift Manager who loves to serve! This is an excellent opportunity for a leader with at least 1 year of restaurant leadership experience supervising a team… and someone interested in what we call - the Shacksperience: a clearly defined path to success for every employee who joins our company. From Team Member through various levels of Management, we believe that building confidence through knowledge and experience is the first step to your success. We provide an environment that encourages learning and growth, and we reward individuals who meet and exceed our standards of success. We are committed to taking care of our entire team through the opportunities it creates.What's In It For YOU:Career opportunities - we are growing!Up to 40-hour work week + quarterly performance bonuses8-week hands on training programMedical, dental and vision insurance401K plan with company matchPaid time off (3 weeks to start)Charitable opportunities to give backQualifications:At least 1 year of restaurant leadership experience supervising a teamFood Safety Certification according to local jurisdictionStrong problem solving skills     Effective communication skills, both written and verbal Responsibilities:Lead the day-to-day operational excellence of the Shack.Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.Help build and lead high performance team of hourly Team Members.Complete operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)Ensure compliance with wage and hour, EEO, Department of Health, etc.About UsBeginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.  A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."We are expanding across the U.S. and around the world! Join our #ShackFam Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.The date posted below is the deadline for applications being accepted for this position (but is subject to an extension)May/07/2024