Agency Manager Salary in New Orleans, LA

Program Manager II, Health Information SystemsDepartment of International Health and Sustainable DevelopmentLocation: New Orleans, LASummaryTulane University's Highly Vulnerable Children Research Center is seeking a professional to join the Protecting Highly Vulnerable Children - Research, Monitoring and Quality Improvement Activity. The project aims to improve the quality, availability, and utility of program-linked data for PEPFAR-funded Orphans, Vulnerable Children, and Youth (OVCY) and DREAMS (Determined, Resilient, Empowered, AIDS-free, Mentored and Safe) programs. The Program Manager II provides advanced program management to include management of development, outreach, and program personnel. This position contributes to program's strategic planning and goal management. This position provides grant writing support. The Program Manager II provides program support, assistance, and advocacy to faculty and staff, focusing on technical needs for program grant acquisition and management. This position organizes and manages activities to meet program goals. This position provides technical assistance where appropriate towards meeting project deliverables and grant program support. The Program Manager II collaborates with faculty and staff on activity development and monitoring. This position assists faculty and staff to develop specific program and project activity budgets as appropriate. This position manages and monitors day-to-day processes for implementing funded project activities. The Program Manager II supports the Center in leading community-based information system strengthening activities related to program-wide data management and use for PEPFAR implementing partners and other stakeholders in South Africa. This position provides technical leadership and strategic direction to promote electronic health information system adoption, expand access to and use of program monitoring data, and strengthen stakeholders' capacity for data-driven service planning and decisions.Required Qualifications*Bachelor's Degree in Public Health, Data Science, or a related field.*3 years of relevant experience (in research or informatics).*Training in informatics, research, and scientific report production.Preferred Qualifications*Master's Degree in a Data Science, Social Science, or Health Science field.*Experience in informatics or research in a health-related context.*Experience working on projects within or funded by public health agencies (e.g., state health departments, Federal agencies such as the United States Agency for International Development or Centers for Disease Control and Prevention).*Aptitude for learning new software tools and technology.*Experience contributing to scientific manuscripts and presentations.

Building Manager, HTMLHoward-Tilton Memorial LibraryLocation: New Orleans, LASummaryReporting to the Director of Organizational Performance, the Building Manager for the Tulane University Libraries is responsible for monitoring, oversight, and coordination of building operations to ensure that all buildings, security systems, and library-owned vehicles are fully functioning and operating in compliance with both city and state regulatory code requirements.The Building Manager regularly conducts building surveys and performs general vehicle operation assessment, determines if repairs are needed, and coordinates with Facilities Department staff and/or other Tulane Departments to schedule required maintenance or repair services: custodial, HVAC, plumbing, electrical, automotive, etc. This position tracks all service-related requisitions and prepares status/progress reports for submission to the Director of Organizational Performance in accordance with established policies, procedures, and timelines. This position coordinates with service providers to repair furniture and office equipment repairs and maintenance and serves as a library liaison for campus custodial services and general cleaning, including day-to-day custodial cleaning, recycling, windows, and other related issues. The position serves as a liaison between the Libraries with Facilities Services and Allied Security to report problems to appropriate university offices using applicable tools and follows-up as necessary; works directly with outside contractors, vendors and/or campus agencies to coordinate facility services, including security and safety equipment, vehicle maintenance, telecommunications, small renovations, and HVAC. The Building Manager follows up on building improvements and special building projects approved and funded through the Libraries' Office of Administrative Services, and monitors progress, timelines, and deliverables. As the designated Security Systems Monitor for the Howard-Tilton Library, the Building Manager is responsible for the operation of all security cameras and alarm systems, as well managing building access controls, including maintaining, monitoring, and tracking the inventory and status of all security keys and access cards. This position assists the Head of Access Services with working with Allied Security to provide security for the building at designated times during the building's operating hours. The incumbent in this job is designated as "essential staff" and as such may be required to be on duty and available during all emergency situations as directed by the supervisor, manager, director and/or higher authority. The Building Manager will take the lead as the department safety representative for H-TML and is responsible for oversight and management of the DSR Team.Required Qualifications* Associate Degree with 3 years of relevant experience.OR * High School Diploma (or Equivalent) with 6 years of relevant experience.Preferred Qualifications* Bachelor's Degree or Associate Degree in Facilities Maintenance.* Experience in the development and monitoring of project plans, designs, budgets, and other project documentation.

Bastion Technologies, Inc.Department: MSFC - MAF, New Orleans, LASalary: Full TimeThe Quality Assurance Specialist (NDT LEVEL II) will support the SLS Stages Element/Engine Section of the MSMAS contract located at NASA's Michoud Assembly Facility (MAF) in Louisiana. RESPONSIBILITIES:Execute quality and Non-Destructive Testing (NDT) requirements in accordance with customer approved quality assurance plans/policies and specifications during all phases of hardware fabrication, testing, first article inspection, and end item inspections. Perform process surveillance using witnessing/monitoring techniques and verify test result/documentation of raw materials, components, and sub-assemblies per approved inspection documents/specification requirements.Maintain current, company and customer training and certifications to maintain a quality inspection stamp and meet stamp warranty expectations.Work with company and customer personnel to resolve inspection questions and communicate technical issues to project engineers to ensure compliance with final product specification requirements.Perform accurate mechanical, physical, and visual inspections, monitor and/or perform nondestructive test/evaluation, perform process surveillance using witnessing/monitoring techniques and verify test result/documentation of raw materials, components, and sub-assemblies per approved inspection documents/specification requirements.Work with company and customer personnel to resolve inspection questions and communicate technical issues to project engineers to ensure compliance with final product specification requirements.Knowledge of higher-level quality assurance (ISO/AS) system requirement documents and can interpret and apply QA system level requirements while performing all quality assurance duties.May be required to initiate non-conformance reports, document/report inspection results and monitor corrective actions implementation for effectiveness.Other duties as assigned.REQUIRED:This position has been posted at multiple levels (must meet minimum level indicated). Depending on the candidate's experience, requirements, and business needs, we reserve the right to consider candidates at any level for which this position has been advertised.This position requires US Citizenship due to the sensitivity of customer related information.Must have a minimum of a high school diploma, or equivalent, with 10+ years of recent and related work experience.Must meet the minimum recommended level II requirements per NAS-410 and/or Company's Training and NDE Certification Requirements in at least two of the following methods: Ultrasonic Testing (UT), Penetrant Testing (PT), Radiographic (RT), Eddy Current (ET).Provide documented evidence of previous formal training and experience hours and previous certification records in NDE/NDT/NDI.Possess the ability to read blueprints, technical charts, and specification sheets.Possess the ability to prepare written documentation of inspection results using company/customer forms or software.DESIRED:Phased Array Ultrasonic Testing (PAUT) minimum Level II Previous experience working with aerospace flight critical hardware in an ESD/FOD sensitive environments, witnessing critical quality assurance and assembly operations of various components and complex assemblies.Mechanical Inspector with experience utilizing calipers, micometers, optical measurment devices and other shop tools.WORK LOCATION: This position is located onsite. This position may require travel to supplier and vendor locations for Source, In-Line and/or Government Mandatory Inspections as required.BACKGROUND INVESTIGATIONS REQUIRED:All Bastion employees must be able to pass a national agency check, some positions require a clearance and will require an extensive background verification/check process.DRUG AND ALCOHOL SCREENING REQUIRED:All Bastion employees must be able to pass pre-employment drug screen; some contracts require participation in periodic random drug and alcohol screening programs.STANDARD BASTION REQUIREMENTS:Must have experience with Microsoft Office Suite.All of Bastion's employees must be team players. Able to communicate effectively, verbally and in written form, with internal and external customers.Able to follow company programs, processes, procedures, practices, requirements, goals, and objectives.Must have a strong work ethic and must be safety culture oriented.Must be organized with good time management skills.Generally, an office environment, but can involve inside or outside work depending on the task.Work may involve sitting or standing for extended periods (90% of time). May require lifting and carrying up to 25 lbs. (5% of time).Regular attendance in accordance with an established work schedule is critical.Ability to work outside normal schedule and adjust schedule to meet peak periods and surge requirements.BASTION BENEFITS:Bastion offers a wide range of benefits for their full-time employees; medical, prescription, dental, vision, AD&D, disability benefits, life insurance, retirement 401k, vacation, sick pay, holidays, and flexible work schedules (when available). We also support career advancement through professional training and development.ABOUT BASTION:Bastion offers career opportunities with competitive benefits, exciting possibilities for advancement, and an exceptional work environment; the well-being of our employees is a priority, and our flexibility allows our employees a great work life balance. Our culture is based on strong business ethics, integrity, and professionalism. Our team members are known for their initiative and high-quality work. When it comes to our employees, we value, respect, and help them grow in their careers.INCLUSION AND DIVERSITY:At Bastion, we are passionate about our people and our safety culture. We are committed to a journey toward being a more inclusive and diverse company, that philosophy fosters an environment of collaboration across cultures. Individual thoughts, opinions, and perspectives bring value and help us develop solutions for challenging problems, they make us more inventive, and more resilient.All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.Bastion participates in e-Verify.#AssociateLevel#LI-OnsiteBT-24052his position qualifies for the internal Bastion Employee Referral Program as a "Critical to Fill" position.PI239063177

The Vega Group is a boutique events agency headquartered in New Orleans. We produce experiences and events for some of the top US brands. We excel in experiential marketing, custom hospitality experiences, meetings and events. We handle strategy, creative, content, logistics and executionWe are looking for a full time program manager to organize and coordinate programs. You will oversee vendors and progress of programs and work with the production team on the events. The ideal candidate will be an excellent team player, very organized and be able to multi-task and excel in a high stress, fast pace environment ResponsibilitiesDevelop deck for clients, research new market and concepts for client experiences. Develop and control deadlines, production schedules, budgets and experiences. Assume responsibility for program vendors, prepare reports for program directors, program management. Travel is required. QualificationsBA degree, proven experience as a program manager with a minimum of 5 years experience in event production, excellent verbal and communication skills, needs to be team player, outstanding problem solving ability, thorough understanding of project / program management techniques and methods, great organizational skills.

Laboratory ManagerTNPRC - MicrobiologyLocation: Covington, LASummaryOversees the day-to-day operations of the VCIPS Core Laboratory, which is housed in both BSL-2 and BSL-3 facilities: Directs the administrative, operational, personnel, customer service, financial and programmatic functions. Coordinates technical functions with technical teams. Processes and manages all aspects of the research projects conducted in the laboratory. Plans, prepares, and monitors equipment, operations, and personnel budgets for the department. Ensures that laboratory complies with regulatory guidelines. Keeps abreast of regulatory changes, ensure Quality Assurance and safety compliance with federal regulations and certifying agencies.Required Qualifications* Bachelor's Degree in a biological science and ten years of directly related experience including three years of supervisory experience.* Experience with experimental procedures.Preferred Qualifications* Master's Degree in a biological science and five years of directly related experience including two years of supervisory experience.* Experience with NIH funded grants and contract studies.

POSITION SUMMARY: The Social Media & Marketing Manager supports the restaurant marketing needs of Dickie Brennan & Company. Responsibilities include graphic design, creating content, social media, web/online marketing, promotions, and events. The Social Media & Marketing Manager will be responsible for 8 dynamic restaurants (Palace Café, Dickie Brennan's Steakhouse, Bourbon House, Tableau, The Commissary Market + Kitchen, Acorn Café at the Louisiana Children's Museum, Pascal's Manale, and the Audubon Clubhouse) along with the Catering Division to achieve strategic sales, marketing and social media objectives of the restaurants as set by the Director of Sales & Marketing. ESSENTIAL FUNCTIONS:social media marketing campaigns and day-to-day activitiesfor creating regular, engaging content on all social media channelsand manage messaging (visual and written messaging) of this established brandfor monthly reporting on all social media channelsmarketing knowledge including digital, social, SEM, SEO, direct mail, print, broadcast and CRMand evolve company websites keeping in mind the latest tactics for SEOwith Google analytics and web analysis toolswith Facebook / Instagram analytics and advertising tools& issue monthly HTML electronic newsletters to be sent to database of guests for each restaurantcollateral, including, but not limited to print ads, menu layout, digital ads, social media ads, signagewith food and restaurant photography& maintain the existing archive of promotional imagesnew online content - Employee profiles, Vendor features, Video contentintegrations with all internal platforms: Toast, OpenTable, TripleSeat, Bento Box, Wix, Go Daddy, Adentro, etc.General Mangers/Operations Team with customer relationship/reputation managementRESPONSIBILITIES: Social Media campaigns, with clear messages to the target accounts, markets, or segmentssuccess of online campaigns through Google Analyticsthe company's position in modern search media for relevant applicationsprojects and deadlines for assigned jobs as well as post analysisthe monitoring and coordination of all databasesand solicit new digital and social media channels and opportunities on behalf of Dickie Brennan & Companycurrent market conditions and competitor information to determine focus of sales and marketing efforts and meet changing market and competitive conditionsand maintain relationships with industry influencers, key strategic partners, and customer baseand grow relationships with guests through social media (Facebook, IG, e-newsletters, website, company blog, etc.)trends in social media and stay up to date with overall social media platformsa key role in the design, implementation and facilitation of the Social Media strategy and plansprofessional and technical knowledge by attending education workshops, reviewing professional publications, establishing personal networks, and participating in professional societiesrelated work and other duties that may be necessary in the normal course of businesswith marketing events & special projects as directed (may be for other departments)REQUIREMENTS:degree (BA/BS) in Marketing, Business or related fieldof two years of experience in the Restaurant or Hospitality Industry using social media in a marketing role or agencywritten and verbal communication and presentation skillsto organize and convert key information into clear, concise, and informative written documentsorganizational skillsmanagement skillsproficiency in communication and information softwareability to integrate ideasspirit and strong service / support capabilityin working on multiple projects simultaneouslyknowledge of Microsoft Office programs, and related computer programs.food background and/or a passion for food and fine dining with a strong knowledge of the local marketthe ability to anticipate and solve problems and issuesin-depth marketing, leadership, and financial principlesorganizational, multi-tasking, time management, follow-up, and analytical skills with attention to detail and accuracyknowledge of the daily operations of a professional office, and standard office equipmentto work in a team-oriented, fast-paced environment with a customer service orientationefficiently with minimal supervision and complete required tasks within assigned timeframeprofessional presence. Must present a well-groomed appearancepart of the hospitality industry, key team members such as the Marketing Manager should be available to work flexible hours to accomplish their mission and marketing activities. Must be able to work nights, weekends, and holidays when necessaryto own, reliable transportation is requireddexterity is essential. Must possess finger dexterity to use office equipment adeptlybe able to sit, stand and/or walk for extended periods of time. Frequent visits to the restaurant locations necessarybe able to maneuver in an office, through restaurants and at outside functions. Lifting and/or carrying of up to 25 pounds for files, supplies, and promotional materials on occasion.General Comments:This description is intended to describe the essential job functions and their requirements. It is not an exhaustive list of all duties, responsibilities, and/or requirements of the position. Other functions may be assigned, and management retains the right to add to or revise this job description at any time, with or without prior notice.Employment is at will, and this job description does not imply an employment contract.Dickie Brennan & Company is an Equal Opportunity Employer and Drug-Free Workplace. We participate in E-Verify, a federal program verifying each employee's right to work in the Unites States.

OVERVIEWThe S&B Family of Companies is currently searching for an experienced Sr. Naval Architect for our affiliate TAI Engineers. The Sr. Naval Architect will ead conceptual, detail and production new vessel and vessel modification design projects and resolve technical problems. Will work with multidisciplinary staff. Assist and mentor junior engineers and working closely with AutoCAD and modeling design staff. We offer a competitive compensation package, excellent benefits and hybrid work schedules. If you are an experienced Sr. Naval Architect looking for an exciting remote opportunity, we invite you to apply and contribute to our continued success.Remote work available in the following states: Texas, Louisiana, Mississippi, Alabama and Florida.SUPERVISORY RESPONSIBILITIESIn a supervisory capacity, assists in planning, developing, coordinating, and directing a large and important engineering project or supervising a number of small projects with many complex features.EDUCATIONBachelor of Science (BS) degree in Naval Architecture & Maritime Engineering from an accredited college or university.QUALIFICATIONS AND EXPERIENCE10+ years of experience in Naval Architecture and Design.TYPICAL DUTIES AND RESPONSIBILITIESIn a supervisory capacity, assists in planning, developing, coordinating, and directing a large and important engineering project or supervising a number of small projects with many complex features. As an individual worker, carries out complex or novel assignments requiring the development of new or improved techniques and procedures. Work is expected to result in the development of new or improved techniques and procedures. Work is expected to result in the development of new or refined equipment, materials, processes, products, and/or scientific methods. As staff specialist, develops and evaluates plans and criteria for a variety of projects and activities to be carried out by others.Lead conceptual, detail and production new vessel and vessel modification design projects and resolve technical problems.Perform calculations to support design decisions and quality check calculations to ensure final products meet quality standards and contract standards and requirements.Project management including developing and tracking schedules to ensure SOW is completed on time and budget, work with client to define new tasking and work with BMT engineering managers to provide competitive cost for new work.Work with multidisciplinary staff. Assist and mentor junior engineers and working closely with AutoCAD and modeling design staff.Participate in client meetings and develop successful working relationships to grow the NAME business.Develop detail design/drafting in CAD format for vessel modifications, vessel repairs, outfitting and site plans.Adhere to all company safety, environmental, quality assurance and security programs.LANGUAGE SKILLSAbility to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of clients, managers designers and engineers.MATHEMATICAL SKILLSAbility to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.PHYSICAL DEMANDSOccasionally, will conduct or participate in a field trip to an operating plant or construction site. This requires normal hearing, the ability to stand, walk, reach, climb and balance, clear close and distance vision, depth perception, and the ability to focus. Lifting up to 25 pounds may be required.WORK ENVIRONMENTNormal work environment will be a business office with moderate noise. Occasionally, may visit or be temporarily assigned to an operating plant or to reside in an office on-site for the duration of a project. This may require exposure to outdoor weather conditions, loud noise, and work near moving mechanical parts, electrical energy, construction equipment, vibration, fumes, chemicals and airborne particles.ABOUT TAI ENGINEERS, LLCTAI Engineers, LLC. (TAI) is a full-service Maritime Solutions company incorporated in 1993 and is owned by S&B Infrastructure Ltd. an S&B family company. With its 100+ Marine Professionals, TAI is enhanced by S&B, which has about 1,600 engineers. TAI is known for its Management Expertise, Technical Excellence, and Innovative Maritime Solutions. TAI is proud of its legacy and people, whose professionalism and dedication make the company trusted by its clients. TAI provides services to commercial and governmental clients. TAI is GSA listed to provide engineering services and vessels to any government agency in the US and is also a prime contractor on NAVSEA's SEAPORT-E program. TAI offers a diversity of expertise to respond to most maritime and offshore requirements.Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran."EEO is the Law" Posterhttps://bit.ly/3B0hGnM"EEO is the Law" Supplementhttps://bit.ly/3ef7j6YPay Transparency Nondiscrimination Provisionhttps://bit.ly/3CK6D3q#LI-Remote

Requisition ID: 171864Job Level: Mid LevelHome District/Group: TIC Power DistrictDepartment: Field OperationsMarket: PowerEmployment Type: Full TimePosition OverviewAs a Field Engineer II, you will be the primary and lead engineer on the Project, and report directly to the Project Manager. All field level and office level Engineers report directly to the Engineer II. As an Engineer II, you will be expected to be a job-site leader in health and safety, ensuring quality of reporting and workmanship, and that all engineering work is completed in a professional and ethical manner. You main functions will include contract administration, project planning and scheduling, and project reporting, and you will play an advisory role to Project Management for contractual, legal, and other project issues.District OverviewTIC Power (TICP) provides direct-hire construction services for Power Generation utilizing a non-union craft force. TIC Power builds major EPC power plant projects throughout North America.LocationVarious Locations***One of the many things that makes Kiewit's culture unique is that we go where the work is, which exposes your career to abundant opportunities. We relocate our teams based on the work that is available, combined with the development plans, skill sets and career goals of each team member. This means your Kiewit adventure is custom-designed to meet our shared needs.ResponsibilitiesField Engineering: Assist in interpretation of drawings and specifications for field crews and craft supervision Perform quantity calculations by taking measurements and determining percentage of completed/installed materials and work Assist in the preparation of work plans and work packages Assist in field surveying and work layout support including elevation, control points, and compilation of as-built data Assist in compiling, processing, and confirming daily labor timesheets Assist in the preparation of Job Hazard Analysis (JHA's) Participate in jobsite safety reviews, toolbox meetings, mass safety meetings, and safety training Order and schedule material deliveries Plan, schedule, and coordinate work groups on the jobsite Supervise field operationsOffice Engineering: Perform material takeoffs from drawings, specifications and other contract documents Perform basic engineering calculations and technical drafting to support field operations Assist Engineers to gather and prepare data for submittal or transmittal to the customer, vendors, subcontractors, governmental agencies, and internal use Assist in preparation of purchase orders and subcontracts, performing minor solicitations and purchasing as requested Assist in schedule maintenance and performing updates as directed by others Assist in the maintenance of basic project recordkeeping and correspondence functions including daily reports, photographs, requests for information (RFIs), and memorandums Assist with entering data into the job cost system and participate in reviewing cost reports with jobsite management Assist in generating change orders and as-built data to be reviewed by the Project Manager Provide field support and supervise subcontractor operationsEstimating: Assist in reviewing and analyzing historical data relative to the project, incorporating various productions and costs appropriate in preparation of a bid Complete a plan and specification review for an assigned project, assessing the risk areas and bringing them to the attention of the Senior Estimator Complete material and quantity takeoffs according to bid documentsQualifications Ability to travel and relocate as needed 3+ years' construction field experience Work experience in engineering and leading engineers Undergraduate degree in civil engineering, construction management, or related Ability to read, analyze and identify discrepancies on engineering plans, specifications, and contract documents Ability to freely access all points of a construction site in wide-ranging climates and environment Highly motivated, with a demonstrated passion for excellence and taking initiative Strong work ethic, willing to do what it takes to get the job done right the first time Demonstrated commitment to ethics and integrity Passion for safety, with the ability to help us ensure that nobody gets hurt Strong interpersonal, written, and verbal communication skills Team player with the ability to work independently to meet deadlines, goals and objectives Strong organization, time management, and attention to detailOther Requirements: Regular, reliable attendance Work productively and meet deadlines timely Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment. Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies. Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required. May work at various different locations and conditions may vary.We offer our fulltime staff employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Programmer **Date:** Apr 25, 2024 **Location:** New Orleans, Louisiana, United States **Company:** Entergy **Posting End Date:** **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC _*This is a hybrid role, and candidate must reside in Little Rock, AR or New Orleans, LA.*_ **Job Summary/Purpose:** Internally classified as "Analyst," the Programmer is responsible for the daily support and management of operational and technical tasks, which include providing solutions that utilize programming/software skills to improve functional processes and data management. Individuals are required to define and document business requirements based on customer requests, troubleshoot issues and manage data analytics and reporting, including data visualization. This position will architect, build and publish operational metrics used for analytics, reporting and inclusion into operational scorecards, dashboards and other business communications. Job assignments touch a wide variety of data and programming assignments associated with the timeliness and accuracy of customer billing, billing delivery, meter management and credit & collections functions. Additionally, there is a strong focus on continuous improvements in the areas of accuracy of customer billing, billing delivery, meter management, credit & collections and audit and control functions. A person in this role may be required to stand in for their manager and/or supervisor. **Job Duties/Responsibilities:** + At all times put safety first, actively promote safety in both the office environment and on-site/off-site visits at Entergy or supplier sites. + Plan, conduct and lead programming assignments and projects for various functional areas. + Define protocols and requirements for data quality controls and ensures that all analysis and programming work adheres to SOX controls/compliancy. + Conduct complex business and data analysis based on the project scope and objectives and develop policy recommendations to management based on findings. + Provide industry expertise and apply best practices to programming work based on experience. + Interact with department management and leadership throughout the organization to identify issues that warrant future projects. + Retrieve, and analyze complex operational data and information and provide reports, forecasting/trend analysis and recommendations to appropriate work groups. + Stay abreast of regulatory or political changes that may impact Entergy policy decision making. + Approach work assignments with a continuous improvement mindset that will bring measurable improvements. Able to identify and implement new ideas and solutions without prompting and with minimum guidance; able to drive positive results + Lead cross-functional teams as needed to improve processes that support a long-term resolution, including but not limited to researching, reviewing, and analyzing effectiveness and efficiency of requirements by developing strategies to elevate processes + Apply data analytics practices and the right tools (e.g. Power BI, Python, SQL, Hadoop). **Minimum Requirements:** **Minimum education required of the position:** + Required: Bachelor's degree in + Desired: Bachelor's degree in computer and information technology or a related field, such as mathematics. + Desired: master’s degree. **Minimum experience required of the position:** + Analyst III: 4-6 years of professional experience a technical or business-related field required OR equivalent work experience. + Analyst SR: 6+ years of professional experience + Preferred: 6+ years of working experience in data programming and technical reporting **Minimum knowledge, skills, and abilities required of the position:** + Preferred experience in SAP/CCS, SAP HANA, Automation Anywhere or comparable automation tools + High proficiency in SQL, Visual Basic, Oracle, C++, Python, XML, JavaScript, HTML, and CCS. + Advanced analytical skill set with proficiency in database programming using a diverse set of tools. + Maintain and improve offline business systems, including applying technical updates in SAP, managing development processes, documenting, and testing new processes, and troubleshooting problems. + Perform custom development activities, including application design, coding, testing, documentation, and unit testing. + Transform business requirements into technical design documents, perform high-level system design, analysis, and programming tasks, and review and approve design and programming deliverables. + Strong verbal and written communication skills (must be able to communicate with all levels) + Exceptional presentation and reporting skills (suitable for use with executives, regulators, and key constituents outside of the Company) + Must be adept to learning Entergy's customer service/accounting systems including, but not limited to CCS, AMI or other system applications + Skilled at managing multiple projects and/or assignments with the ability to adequately assess and assign priorities ensuring that commitments and schedules are met. + Meets with leaders to define key findings and establish action plans. + Works to identify the need for new systems and offers strategic input on the utilization of current systems. + Solid ability to advise on the application of project management principles to ensure systematic, thorough completion of assignments, identifying critical pathways and risks to delivery. + Ability to communicate with Customer Operations stakeholders, including executive level, delivering key messages concisely, supported by relevant data; influencing skills to develop best outcomes. + Deep proficiency at understanding and recognizing opportunities for change and creating strategies. + Understanding of change management relative to programming, reporting and analytics for the business. + Continually seeks sources of business intelligence on company imperatives, industry trends and emerging capabilities that will drive a world-class customer experience. + Ability to communicate complex scenarios and data, clearly articulate the organization’s strategy, and translate organizational strategy into departmental strategies and plans + Able to provide technical and professional coaching/mentoring on contract provisions, commercial analytics, etc., to project teams, other Customer Operations personnel and Entergy customers. + Capability to be the trusted advisor; leader/coach in identifying what is important to the customer base. \#LI-RM1 \#LI-HYBRID **Primary Location:** Louisiana-New Orleans Arkansas : Little Rock || Louisiana : New Orleans **Job Function** : Professional **FLSA Status** : Professional **Relocation Option:** No Relocation Offered **Union description/code** : NON BARGAINING UNIT **Number of Openings** : 1 **Req ID:** 114618 **Travel Percentage** :Up to 25% An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en\_US) to view the EEI page, or see statements below. **EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated. **Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here ([email protected]?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request. **Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Entergy Pay Transparency Policy Statement:** The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). **Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity)** and **Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)** . **Pay Transparency Notice:** Pay Transparency Nondiscrimination Provision (dol.gov) (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours. **WORKING CONDITIONS:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Please note:** Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position. **Job Segment:** Developer, Information Technology, Programmer, SQL, Database, Technology

Analyst III or Sr. (Utility Metering Infrastructure) **Date:** Apr 25, 2024 **Location:** New Orleans, Louisiana, United States **Company:** Entergy **Posting End Date:** **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, LLC **JOB SUMMARY/PURPOSE** + The Senior Advanced Grid Operations Analyst (AGOA) is responsible for monitoring advanced grid equipment and ensuring secure connectivity, configuration, and device performance. Examples of advanced grid devices may include advanced meters, smart streetlights, intelligent electronic devices (IEDs) such as recloser or capacitor bank controls, and integrated distributed energy resources (DERs) such as batteries or utility-controlled customer loads like smart thermostats. The AGOA will monitor and analyze performance data for complex, automated, and integrated grid technology capabilities from a control center environment. For devices that are providing data to critical processes (like metering), the AGOA will work to ensure the timeliness, completeness and accuracy of the data being delivered. They will investigate process and technology exceptions—some of which must be resolved in a same-day timeline. Timely resolution of issues which impact electrical service to Entergy’s customers may require the AGOA to work on weekday evenings or Saturdays. The AGOA will also perform analysis to drive long-term investments in mesh network coverage. + Working closely with IT operations, network engineers and business stakeholders, the Advanced Grid Ops Analyst will determine if any issues with device performance are local to a specific device or due to broader problems with telecom networks, IT systems or company data. They will coordinate the resolution of issues by initiating incident tickets and/or field service work orders so that the appropriate groups can take action—i.e. telecom support, utility servicemen, IT support, customer service, back-office, etc. The AGOA is also responsible for planning and implementing configuration changes to devices over the network—typically for a large population of devices. Configuration changes can include device firmware, programming, or settings changes. The AGOA will need to resolve exceptions that result from the execution of configuration changes. + The Senior AGOA provides subject matter expertise for the business processes that are enabled by utility technology platforms along with the architecture of the technical solutions that enable them. They will identify and implement process improvements using data insights and automation technology—including ideation, requirements definition and development of technology improvements. During projects to implement new or enhanced technology, they will develop and execute test scripts. They also will coordinate incident response when core operations have been impacted—engaging appropriate IT support teams and communicating across the enterprise with key stakeholders. In addition to developing effective process documentation and providing training to peers, they will produce metrics on core processes. The senior AGOA will present content to leadership on a regular basis—including performance trends, progress on continuous improvements and root cause analysis for major incidents. **JOB DUTIES/RESPONSIBILITIES** + Responsible for timely resolution of issues that impact electric service to customers—i.e. troubleshooting any failure of remote connect/disconnect of advanced meters and trouble-shooting of integrated solution capabilities + Investigation of problematic devices—including coordination of work by other teams and any follow-up required for resolution; engaging partners in field services, IT, lab, telecom, back-office and customer service as needed + Resolving exceptions encountered during configuration changes to connected devices—i.e. meter metrology and firmware changes + Identifying problems with core IT systems and networks and engaging the appropriate technical teams to collaborate on trouble-shooting and drive resolution; driving IT partners to outcomes that meet the needs of our customers + Capturing incidents and problem management learnings as knowledge management use cases for training and archival purposes + Following established and approved procedures; contribute findings and experience towards updates to existing procedures; adhering to standard Service Management (problem, incident, and knowledge management) processes + Developing and implementing plans for changing device configuration across a large volume of devices—i.e. one million meters; managing risks, issues, and schedule during the execution of device change control activities + Monitoring the performance of robotic process automation tools—aka bots—and ensuring that those solutions have adequate controls for quality assurance; troubleshooting issues and resolving exceptions + Leading the development and optimization of reports, dashboards and automation tools for the purposes of realizing desired process outcomes—leveraging tools like Python and Microsoft Power Apps + Testing new process, procedure and technology releases to ensure seamless business operations during the execution of initiatives that impact the steady-state—i.e. major projects, software releases, vendor product upgrades, etc.; participating in change management planning and execution activities in support of these initiatives + Collaboration with peers across the enterprise to help develop solutions for complex issues—i.e. network performance optimization, human performance improvements, improved safety outcomes, IT system performance improvements, etc. + Tracking device events and alarms as needed over pre-determined time-frames to identify trends; conducting complex modeling, forecasting, and variance analysis to identify operational efficiencies involving devices—i.e. advanced electric meters—into priority categories; triaging actionable issues + Developing business processes and standard operating procedures; leading workshops to critically examine processes for integrity and efficiency; refining and creating new processes and procedures as necessary + Training peers and process stakeholders on process execution and use of applicable technology; serving as subject-matter expert for business processes being executed + Coordination of incident response—making operational decisions based on incident scope/severity, engaging appropriate teams across the utility/IT and communicating impact to stakeholders + Providing knowledge and insight on utility processes leveraging technology—supporting both continuous improvement and IT project efforts; communicating the impact of technology problems and enhancements to stakeholders so that effective business decisions can be made + Presenting operational performance to management regularly **MINIMUM REQUIREMENTS** **Minimum education required of the position** + Bachelor's Degree in science, engineering, math, business, or information technology required or 8 years of equivalent work experience. + Master’s Degree preferred. **Minimum experience required of the position** + **Analyst, III:** At least 4-6 years of professional experience; professional experience in a control/operations environment preferred—i.e. telecom, energy or utilities operations + **Analyst, Sr** : At least 6 years of professional experience; professional experience in a control/operations envrionment preferred—i.e. telecom, energy or utilities operations **Minimum knowledge, skills and abilities required of the position** + Ability to work rotating Saturday shifts (from 8am to 4pm)—typcially one Saturday every 6-8 weeks; ability to work evening hours, weekends and holidays as needed to meet customer expectations + Effective written and verbal communication; ability to execute complex procedures and solve problems via critical thinking + Capable of learning to effectively work in all systems supporting utility operations—i.e. AMI Head-end System (HES), Meter Data Manager System (MDMS), Customer Care System (CCS), Enterprise Asset Management system Maximo, Geographical Information System (ArcGIS), Storm Assist, etc. + Ability to work independently without continuous oversight + Ability to investigate and resolve technical/data issues impacting the successful operation of connected devices—including remote operation and usage data capture for advanced meters + Analytical skill set with advanced knowledge and capability in Microsoft Office: Word, Excel, PowerPoint + General knowledge of database-related concepts and internet-of-things (IoT) concepts + Compentency performing data entry and system monitoring to assure data and transaction quality that impacts financial operations like customer billing + Ability to trouble-shoot and solve problems by analyzing data from multiple sources and timelines—including incorporating cost/benefit and operational risk analysis into decisions and recommendations + Ability to handle sensitive customer and operational information + Advanced knowledge of the various failure modes for advanced meter technology preferred—including identification and resolution paths + Basic understanding of enterprise/solution architecture preferred + Technical capability across multiple pillars of operational work—including automation, configuration management, and troubleshooting of connected devices + Ability to train peers in a similar work function + Able to present to management on core processes; able to identify/present solutions for performance/quality issues **Any certificates, licenses, etc. required for the position** + ITIL Certification Preferred **OTHER ATTRIBUTES** **Functional Knowledge -** Knowledge (advanced) of utility operations, information technology service delivery model, metering, telemetry, intelligent electronic device (IED) or internet-of-things (IoT) concepts preferred; knowledge of the technology behind the operation and remote control of internet-enabled devices preferred; knowledge of mesh network concepts preferred **Business Expertise** - Understanding of the utility business model preferred; advanced understanding of utility operations field practices preferred; understanding of ITIL practices preferred; understanding of how devices and their data are being used throughout the enterprise preferred **Leadership -** Ability to organize and lead a team of peers and/or stakeholders to solve challenging problems; capable of thought leadership on core technology and processes **Problem Solving -** Ability to identify problems and actively seek solutions both independently and engaging others for help; ability to identify and prioritize activities and tasks within a set of predefined constraints; ability to analyze data, identify trends, and determine the likely causes of problems **Impact -** Responsibility for device data collection, device performance and proper execution of automated business processes—i.e. meter-to-cash; responsible for understanding the proper operation of technical solutions and processes to ensure the best value to the customers and organization **Interpersonal Skills -** Ability to communicate clearly in person, over the phone and in writing; ability to problem-solve in a team environment; ability to transfer knowledge and train colleagues who are new in position \#LI-TM1 **Primary Location:** Louisiana-New Orleans Louisiana : New Orleans **Job Function** : Professional **FLSA Status** : Professional **Relocation Option:** No Relocation Offered **Union description/code** : NON BARGAINING UNIT **Number of Openings** : 1 **Req ID:** 114587 **Travel Percentage** :Up to 25% An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en\_US) to view the EEI page, or see statements below. **EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated. **Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here ([email protected]?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request. **Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Entergy Pay Transparency Policy Statement:** The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). **Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity)** and **Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)** . **Pay Transparency Notice:** Pay Transparency Nondiscrimination Provision (dol.gov) (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours. **WORKING CONDITIONS:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Please note:** Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position. **Job Segment:** Testing, Firmware, Solution Architect, QA, Quality Assurance, Technology, Quality