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Program Coordinator Salary in Milwaukee, WI

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Assistant Store Leader
Pick 'n Save, Milwaukee
Job DescriptionLearn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.ResponsibilitiesAssist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputationAssist store manager in leading teams in planning, implementing & executing merchandising/operating initiativesAssist store manager with developing action plans/communications to associates on Associate Insight survey resultsWork with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementationRole model/demand a highest level of customer service & solve associate/customer issues/concernsManage total store operations in store manager's absenceAchieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink)Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contributionAssist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety)Analyze/ respond to competitive landscape within district/divisionDemonstrate inclusionary leadership; expect inclusive behavior from associatesUtilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plansPromote/support strong relationships with local community organizations in store's surrounding areaAssist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreementCommunicate necessary information to associates to help them effectively carry out dutiesServe as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programsAssist store manager in staffing, reducing turnover & increasing retentionProvide timely individual/department performance feedback to department heads & associatesAssist with labor management & supply costs on a daily basis to meet customer service/financial targetsEnsure store compliance & associate knowledge of federal, state, & local laws/enterprise policiesSupervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reportsMust be able to perform the essential functions of the position with or without reasonable accommodationQualificationsMinimumHigh school diploma/GED1 year of experience as department manager, service manager, or equivalent experienceStore manager/district manager or direct manager approvalDesiredRetail management experience & knowledge of all aspects of store operationsStaff supervisory experience
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Pick 'n Save, Milwaukee
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CUSTOMER SVC/CLERK
Metro Market, Milwaukee
Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.Based in the Midwest, Roundy's merged with The Kroger Company in 2015. Today, we're proudly serving Roundy's customers in over 140 stores under the retail banners Pick ‘n Save and Metro Market in Wisconsin and Mariano's in Illinois.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Roundy's family!If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.Minimum - High School Diploma or GED - 6 months related experience or training; or equivalent combination of education or experience - Effective interpersonal and customer service skills- Good math skills (ability to add, subtract, multiply and divide)- Sound judgement/decision making skills- Friendly, approachable/outgoing demeanor/team player- Ability to work in a fast paced environment- Good oral and written communication skillsDesired - Familiar with Microsoft Office Word and Excel- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items- Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty- Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation- Determine work priorities and task lists to consistently maintain adequate front end conditions- Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations- Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste- Communicate pricing and signage discrepancies to the pricing coordinator- Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)- Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards- Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards- Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity- Must be able to perform the essential job functions of this position with or without reasonable accommodation