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Digital Project Manager Salary in Miami, FL

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Manager, Real Estate Services
Mastercard, Miami
Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager, Real Estate ServicesWho is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Overview The Real Estate Services (RES) team supplies multiple services to Mastercard's core business - real estate transactions (acquisition, leasing, and disposition), workplace strategies, facilities management, capital project management, lease administration, workplace safety, data center management, environmental sustainability, and physical climate risk. These competencies are conducted through global alignment, proactively planning / execution, and optimization of enterprise's occupancy needs to ensure best in class quality of services and continuous improvement. This role will drive our Latin America customer experience strategy forward, by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role Work with the Director of RES to develop real estate leasing / disposition strategies and implementation plans to manage business growth, improve workplace quality, drive cost savings, and optimize the real estate portfolio across LAC region. Manage internal and external stakeholders across geographies to drive portfolio performance. Develop and nurture relationships with local country leaders and business units to develop and implement workplace management policies, processes, and best practices to align regional services levels with global standards. Represent and advocate for RES function in all regional leadership meetings. Oversee capacity and space planning competencies to establish clear business needs. Collaborate with RES global services provider to achieve set goals as well as ensure their onsite teams perform optimally. Partner with Environmental Sustainability team to ensure green lease, design, and building standards are fully integrated across the region. All About You Thorough understanding of capacity planning, facilities management, project, and transaction management principles / concepts. Professional accreditations from GBCI/Green Star/BREEM, IFMA / BIFM, CoreNet Global, RICS (e.g., LEED/Green Star/BREEM, FMP, CFM, MCR, and MRICS) in any / all discipline will be given preference. Proven understanding and management experience within the LAC region. Effective communicator comfortable engaging all levels of management. Ability to meaningfully collaborate with executive leadership to present business cases, financials, and design concepts effectively. Strong understanding of outsourcing in corporate real estate and supplier partner management concepts, with special emphasis on adoption of global outsourcing models. Strong people skills, with proven ability to build rapport with internal / external stakeholders to educate and guide them through strategic RES standards and initiatives. Strategic thinker with strong analytical skills and ability to provide thought leadership. Exceptional verbal, written, and presentation skills. Ability to work independently and with cross-functional / multi-cultural teams. Regional travel as needed.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Pay RangesMiami, Florida: $102,000 - $158,000 USDOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager, Real Estate ServicesWho is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Overview The Real Estate Services (RES) team supplies multiple services to Mastercard's core business - real estate transactions (acquisition, leasing, and disposition), workplace strategies, facilities management, capital project management, lease administration, workplace safety, data center management, environmental sustainability, and physical climate risk. These competencies are conducted through global alignment, proactively planning / execution, and optimization of enterprise's occupancy needs to ensure best in class quality of services and continuous improvement. This role will drive our Latin America customer experience strategy forward, by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role Work with the Director of RES to develop real estate leasing / disposition strategies and implementation plans to manage business growth, improve workplace quality, drive cost savings, and optimize the real estate portfolio across LAC region. Manage internal and external stakeholders across geographies to drive portfolio performance. Develop and nurture relationships with local country leaders and business units to develop and implement workplace management policies, processes, and best practices to align regional services levels with global standards. Represent and advocate for RES function in all regional leadership meetings. Oversee capacity and space planning competencies to establish clear business needs. Collaborate with RES global services provider to achieve set goals as well as ensure their onsite teams perform optimally. Partner with Environmental Sustainability team to ensure green lease, design, and building standards are fully integrated across the region. All About You Thorough understanding of capacity planning, facilities management, project, and transaction management principles / concepts. Professional accreditations from GBCI/Green Star/BREEM, IFMA / BIFM, CoreNet Global, RICS (e.g., LEED/Green Star/BREEM, FMP, CFM, MCR, and MRICS) in any / all discipline will be given preference. Proven understanding and management experience within the LAC region. Effective communicator comfortable engaging all levels of management. Ability to meaningfully collaborate with executive leadership to present business cases, financials, and design concepts effectively. Strong understanding of outsourcing in corporate real estate and supplier partner management concepts, with special emphasis on adoption of global outsourcing models. Strong people skills, with proven ability to build rapport with internal / external stakeholders to educate and guide them through strategic RES standards and initiatives. Strategic thinker with strong analytical skills and ability to provide thought leadership. Exceptional verbal, written, and presentation skills. Ability to work independently and with cross-functional / multi-cultural teams. Regional travel as needed.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Pay RangesMiami, Florida: $102,000 - $158,000 USDPDN-9bba8c0b-6448-4666-823b-ca739bdd4451
Manager, Product Management, Priceless Platform
Mastercard, Miami
Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager, Product Management, Priceless PlatformWho is Mastercard? Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.As a company, we know that our success is driven by the skills, experience, integrity and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a-career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless. OverviewThe Priceless Platform team operates with a start-up mentality within the broader Mastercard with the goal of building out the Priceless Platform technology to be the hub for all consumer-facing content across Mastercard for both the B2C side of the business (www.priceless.com), and the B2B2C side of the business (for customers who leverage the platform and content via API or cobrand to engage their cardholders).The Priceless Platform team seeks to expand and continue the platforms growth as a primary interface for Mastercard Issuers and Partners. Beside our core Priceless experiences, we go to market with Mastercard Loyalty and Product to deliver a single interface for our target customers and partners to integrate. This role will focus on the operations and go-to-market approach for the Priceless Platform (B2B2C) and will be a key leader in driving the success of this initiative. The role may be based in Purchase, NY or O'Fallon, MORoleThe role of the Manager is to: * Be the primary interface with regional product and sales leads to assess new program opportunities and required enhancements.* Lead ideation and elaboration of new platform enhancements, addressing issues/risks and delivering new functionality to enable program growth.* Assess pricing approach and business model for custom integrations or large initiatives * Intimately learn and understand the technology capabilities of the Priceless Platform to grow and offers solutions to meet customer needs.* Develop subject-matter expertise and drive initiatives on Mastercard Loyalty & Product Programs (including MRS, GRP, GBP, Offers platforms), Mastercard Core products (Credit, Debit and Prepaid) to support the growth and scale of the Priceless Platform.* Primary Priceless Platform liaison for Servicing; requires collaboration with Customer Technical Services (issuer support) and Global Customer Care Management (cardholder support).* Primary Priceless Platform liaison with Global Customer Delivery to support new origination implementations; collaborate on training and documentation for Regional Delivery teams* Develop and keep current operational processes and documentation as needed; including Priceless Product Manual* Analyze & identify impactful & scalable opportunities to optimize the Priceless Platform digital business growth with key issuers & merchants.* Establish and recommend best practices for product enhancement intake through development.* Monitor results, prepare executive reports & conduct reviews with internal & external clients.* Provides consultive efforts in new sales enablement & training materials as needed.* Some travel required.All About You* A Bachelor's Degree in engineering, business, marketing or related field.* The ideal candidate will have a minimum 3+ years of experience in product management, product development, technical product management/platform management in financial services* Proven track record in product management and product marketing from strategic planning and B2B2C strategy development through tactical execution.* Ability to serve as business product liaison with technical platform teams and engineers* Demonstrated ability to act with a persistent and relentless sense of urgency * Extensive project management & problem-solving skills with a record of success managing multiple projects with external & internal clients simultaneously.* Strong analytical thinking, problem solving and cross-functional team building skillsExperience working with partners across other functions in support of key deliverables and product go-to market strategiesWorking knowledge of card industry and Mastercard product and loyalty services suite (desirable).Skills/capabilities:* Self-starter and motivated to work independently with a proven track record of delivering success while operating within a team environment.* Global mindset with international experience and/or multi-lingual capabilities a strong plus.* Excellent verbal and written communication skills with the ability to effectively communicate to many audiences, from technical resources to regional product and marketing leads.* Forward thinking, creative problem solver with business acumen to drive positive results and innovative product conceptualization.* Advanced Microsoft Excel, Powerpoint, and Visio skills a strong plus.* Strong work ethic and a master of time management, organization, detail orientation, task initiation, planning and prioritization.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Pay RangesMiami, Florida: $108,000 - $173,000 USDPurchase, New York: $124,000 - $199,000 USDOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager, Product Management, Priceless PlatformWho is Mastercard? Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.As a company, we know that our success is driven by the skills, experience, integrity and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a-career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless. OverviewThe Priceless Platform team operates with a start-up mentality within the broader Mastercard with the goal of building out the Priceless Platform technology to be the hub for all consumer-facing content across Mastercard for both the B2C side of the business (www.priceless.com), and the B2B2C side of the business (for customers who leverage the platform and content via API or cobrand to engage their cardholders).The Priceless Platform team seeks to expand and continue the platforms growth as a primary interface for Mastercard Issuers and Partners. Beside our core Priceless experiences, we go to market with Mastercard Loyalty and Product to deliver a single interface for our target customers and partners to integrate. This role will focus on the operations and go-to-market approach for the Priceless Platform (B2B2C) and will be a key leader in driving the success of this initiative. The role may be based in Purchase, NY or O'Fallon, MORoleThe role of the Manager is to: * Be the primary interface with regional product and sales leads to assess new program opportunities and required enhancements.* Lead ideation and elaboration of new platform enhancements, addressing issues/risks and delivering new functionality to enable program growth.* Assess pricing approach and business model for custom integrations or large initiatives * Intimately learn and understand the technology capabilities of the Priceless Platform to grow and offers solutions to meet customer needs.* Develop subject-matter expertise and drive initiatives on Mastercard Loyalty & Product Programs (including MRS, GRP, GBP, Offers platforms), Mastercard Core products (Credit, Debit and Prepaid) to support the growth and scale of the Priceless Platform.* Primary Priceless Platform liaison for Servicing; requires collaboration with Customer Technical Services (issuer support) and Global Customer Care Management (cardholder support).* Primary Priceless Platform liaison with Global Customer Delivery to support new origination implementations; collaborate on training and documentation for Regional Delivery teams* Develop and keep current operational processes and documentation as needed; including Priceless Product Manual* Analyze & identify impactful & scalable opportunities to optimize the Priceless Platform digital business growth with key issuers & merchants.* Establish and recommend best practices for product enhancement intake through development.* Monitor results, prepare executive reports & conduct reviews with internal & external clients.* Provides consultive efforts in new sales enablement & training materials as needed.* Some travel required.All About You* A Bachelor's Degree in engineering, business, marketing or related field.* The ideal candidate will have a minimum 3+ years of experience in product management, product development, technical product management/platform management in financial services* Proven track record in product management and product marketing from strategic planning and B2B2C strategy development through tactical execution.* Ability to serve as business product liaison with technical platform teams and engineers* Demonstrated ability to act with a persistent and relentless sense of urgency * Extensive project management & problem-solving skills with a record of success managing multiple projects with external & internal clients simultaneously.* Strong analytical thinking, problem solving and cross-functional team building skillsExperience working with partners across other functions in support of key deliverables and product go-to market strategiesWorking knowledge of card industry and Mastercard product and loyalty services suite (desirable).Skills/capabilities:* Self-starter and motivated to work independently with a proven track record of delivering success while operating within a team environment.* Global mindset with international experience and/or multi-lingual capabilities a strong plus.* Excellent verbal and written communication skills with the ability to effectively communicate to many audiences, from technical resources to regional product and marketing leads.* Forward thinking, creative problem solver with business acumen to drive positive results and innovative product conceptualization.* Advanced Microsoft Excel, Powerpoint, and Visio skills a strong plus.* Strong work ethic and a master of time management, organization, detail orientation, task initiation, planning and prioritization.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Pay RangesMiami, Florida: $108,000 - $173,000 USDPurchase, New York: $124,000 - $199,000 USDPDN-9bba8c71-e63a-467c-ad51-93f892f489d3
Operations Project Manager
Kantar, Miami
Operations Project ManagerWFA Cross Media Measurement InitiativeMiami, FL/On SiteExcitingly Kantar Media has partnered with the ANA to build a new Cross-Media Measurement panel in the United States, that will be one of the first of its kind in the world. We are looking for forward-thinking, diverse, and client focused individuals to join our team and make this audience measurement panel a success for the ANA, the ever-changing US Media Industry and Kantar Media.Kantar Media are experts in understanding the changing media landscape. Our Audience Measurement teams are charged with developing new approaches to measurement and that is where the new US panel comes in. The panel has been designed to address the needs of advertisers, who want to understand and plan campaigns across digital and broadcast platforms (from TikTok to CBS to YouTube) - we've pulled together all our latest thinking, our most up-to-date meters, and our relationships with the online publishers such as Google and Meta, and the result is something that we believe is the future of audience measurement.Job DetailsThe role of Operations PM, centered around managing the program to deliver a functional US TAM panel to deadline, is critical to the implementation of the project. It involves managing the program in line with Kantar's strategic objectives and ensuring alignment between and among key stakeholders. Ensuring that project execution is in line with the financial plan and budget is key as is the management of communications between stakeholders across functionalities (Commercial, IT, Product & Engineering).Tasks & ResponsibilitiesReview and maintain a detailed Program plan with the collaboration of Operations (Ops), Commercial, IT & Product.Develop a consistent relationship with other workstream to support the strategic direction of the Ops program.Create & manage mid-term and long-term goals, ensuring targets are met in areas including stakeholder satisfaction, safety, quality, & team member performance as appropriate.Adopt an evaluation method to assess program strengths and identify areas for improvement.Implement and manage changes and interventions to ensure program goals are achieved.Meet with stakeholders, making communication simple and transparent around project issues and decisions on services, and chairing regular Origin Ops program meetings.Produce accurate and timely reporting of program status throughout its life cycle.Analyze program risks, issues, dependencies and assumptions and report/escalate to senior stakeholders as required.Supervise the program set up and implementation of new validated processes.Develop and/or approve budgets. Be the contact point for information about Ops, providing inputs for financial planning and ensuring process delivery according to the budget.Devise evaluation strategies to monitor performance and determine the need for improvements.Supervise project managers involved to provide feedback and resolve complex problems.Discover ways to enhance efficiency and productivity of procedures and people.Apply change-, risk- and resource-management principles when needed.Read reports prepared by managers to determine progress and issues.Work with CI agents and others to assume Continuous Improvement is at the core of processes, and that CI is built into the operating model.Ensure program operations and activities adhere to legal guidelines and internal policies.Keep senior management informed with detailed and accurate reports or presentations.Your profile and key skills we are looking forHigh work standards - Has a track record of work being completed to agreed requirements and to agreed timescales. Sets high standards for self and others, keeps good records and willingly spends extra time to ensure work is completed to a high standard and on time, managing expectations of stakeholders, and flagging risks and issues as required.Excellent interpersonal skills - Can work harmoniously with others, reacting where appropriate, and treating people with sensitivity and fairness in line with I&D best practice.Delegation - Can demonstrate the ability to select and to assign appropriate tasks to others and direct them in the execution as needed.People Management - Able to motivate and direct others to achieve a desired outcome. Must be able to motivate the project team to hit the targets and objectives of the project.Initiative - Willingly carries out work and tasks without waiting for instructions; offers suggestions for improvement; voluntarily help others; and be prepared to confront and deal with problems as they occur.Project Management qualification (PRINCE2, PMP)Organized, with focus on change and an innovation mindset.An analytical mindset with great problem-solving abilities, decision makerFluent English essential; fluent Spanish desirableOur offerWe provide a highly competitive benefits package!Medical plans with comprehensive, affordable coverage for a range of health servicesHealth Savings Account/FSADental, Vision and benefits to cover unique healthcare needsWellness Program401k with matchingTuition Reimbursement, Commuter benefitsUnlimited PTOAt Kantar Media we have an integrated way of rewarding our people based around a simple, clear, and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.At Kantar Media, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate because of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics. PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit www.kantar.com.
Program Manager, Prime Video LATAM (bilingual)
Amazon, Miami, FL, US
DESCRIPTIONAre you interested in shaping the future of entertainment? Do you want to invent, disrupt and redefine what entertainment means for fans, creators, and communities all around the globe? As part of the Prime Video team, you’ll get to work on projects that are fast-paced, challenging, and varied. Also, you’ll get to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented creatives, technologists, marketing professionals and so much more, you can decide where a career with Prime Video takes you!Job SummaryPrime Video team is looking for an analytical and creative candidate to join our content licensing team as a Program Manager supporting LatAm. In this role, you will be responsible for, among other tasks, translating complex agreements with content providers into standardized metadata, managing vendors, and building trustworthy processes to streamline the delivery of data to internal Amazon teams and systems downstream.The ideal candidate will enjoy defining new processes, successfully and dependably delivering results, and collaborating cross-functionally to support automation and scale. At the same time, they are not afraid to roll up their sleeves to simply get the job done. The program manager should be bilingual in Spanish and English, Portuguese is a plus, highly proficient in Excel, have strong attention to detail and polished communication skills, and ideally be from a project/program management, finance, accounting, or digital media operations background. This position is based in Miami, but will work with teams across the globe. Virtual-only is not offered.Key job responsibilities • Interpret content license agreements into standardized metadata for internal consumption• Set up new partners for payments• Manage title schedules and communicate key dates to stakeholders• Respond to partner payment inquiries while working with accounts payable to resolve• Collaborate with multiple internal teams to drive process improvements• Develop operational plans to improve, or preferably eliminate, manual processes• Investigate and propose solutions to fix any systematic problems and address such issues proactively in future• Educate peers and management on processes and expectations to meet department goals and objectives• Excellent organizational and prioritization skills with the ability to handle multiple tasks simultaneouslyAbout the teamThe Prime Video (PV) global SVOD service continues to grow in scope and complexity each year. Content Acquisition Management (CAM) meets this challenge through innovative deal creation and dynamic partnerships with internal business partners. Meanwhile the impacts of a changing industry and global business require more dedicated support than ever. CAM Program Management (CAM PM) is the dedicated team that bridges the relationships within Amazon, as well as with our video Content Providers. CAM PM handles the daily operations needed to execute contract terms and spearheads improvement programs to steer the organization toward automated, end-to-end deal lifecycle management.We are open to hiring candidates to work out of one of the following locations:Miami, FL, USABASIC QUALIFICATIONS- 4+ years of program or project management experience- 4+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degreePREFERRED QUALIFICATIONS- 4+ years of driving end to end delivery, and communicating results to senior leadership experience- 4+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Manager Onboard Revenue Gaming and Art
Norwegian Cruise Line Holdings Ltd., Miami
BASIC PURPOSE: Responsible for managing Cruise Staff Gaming and Art Operations. Oversee digital strategy surrounding for fee games as well as art tours and online sales across all NCLH brands. Focus on meeting and exceeding revenue targets while ensuring the seamless operation of Gaming and Art facilities.POSITION RESPONSIBILITIES:Meet and exceed revenue targets across all NCLH Brands by ensuring the seamless operation of Gaming & Art operations and financials. Delivering unparalleled experiences to enhance passenger satisfaction.Collaborate closely with cross-functional teams, particularly within Marketing, Hospitality, IT, and Vendor Operations in order to drive revenue through targeted campaigns and initiatives.Actively cultivate partnerships to enhance Gaming & Art offerings, implementing marketing strategies to promote gaming services, and managing pre-cruise sales programs to significantly contribute to revenue generation before passengers embark on their journeys.Craft compelling promotional materials and messaging that attract guests and drive revenue growth through pre-cruise sales initiatives.Monitor data analytics and performance monitoring systems by vessel and brand. Utilize advanced analytics tools and assess the effectiveness of gaming & art services, marketing strategies, and pre-cruise sales programs. Provide insights to optimize operations, enhance guest experiences, and contribute to revenue growth.Partner with IT teams to ensure that the technological infrastructure aligns with strategic goals, enhancing the overall customer experience.Manage all pricing and products related to Gaming & Art services in the Point of Sale (POS) system, ensuring accurate information that supports streamlined sales processes and effective revenue tracking.Work with art Vendor Management to execute, market and launch product initiatives.Perform other job-related functions as needed.KNOWLEDGE AND EXPERIENCE:EDUCATION: Bachelor's Degree in Business, Marketing, or related field of study; or any equivalent combination of relevant work experience and education. MBA preferred.EXPERIENCE: Minimum 5 years of relevant experience in cruise, resort, hotel management or a related field is required. Experience meeting revenue targets, executing successful marketing initiatives, and managing online sales programs.KNOWLEDGE & SKILLS: Excellent communication and interpersonal abilities. Proven ability in fostering partnerships and ensuring a seamless collaboration between departments. In-depth knowledge of art products, and industry trends is essential. Prior successful marketing initiatives, managing online sales programs, and creating and executing marketing campaigns. Experience working with IT for technology integration, vendor POS integrations, and reviewing and monitoring data analytics is also preferred. Proficient in productivity applications such as Microsoft Office, and project planning platforms.Demonstrable proficiency in Microsoft Office Suite with intermediate to advanced level skill in Excel and PowerPoint. Ability to manage a remote team. Demonstrated ability to complete tasks on time and within budget. Innovative problem solver to help develop operations and make sound recommendations. Ability to transform both qualitative and quantitative data into actionable reports. A thorough understanding of how to implement all new procedures and be pro-active in monitoring all areas of quality control. Ability to travel for extensive periods to set-up systems, product launches and marketing initiatives for existing fleet and new builds, which includes training, marketing and brand compliance (travel approximately 20%). Comfortable using collaboration and CRM tools such as Smart Sheets, Slack and Salesforce.To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.
Customer Success Manager, Digital Marketing
BoomerangFX, Miami
Why BoomerangFX?BoomerangFX was recently recognized by the Deloitte Fast 500 program as the 5th fastest growing technology company in Canada and the 50th fastest growing company in North America. We specialize in offering healthcare SaaS solutions offering integrated clinic practice management software, digital marketing and e-learning solutions to the aesthetic medical industry. We serve specialized industry segments spanning dermatology, cosmetic surgery, women's health, cosmetic vision, dental and hair restoration.Our company is well-funded by international private equity. We have a market opportunity that is rare in its scale, recession resilient and powered by a strong business model with an impressive leadership team. Trusted by a growing community of healthcare professionals across North America, our product delivers the only cloud-based SaaS solution for private healthcare practices integrating the advanced clinic workflow management tools, electronic medical records (EMR), accounting, data analytics, digital advertising, lead generation and e-learning in a single user-friendly solution. This unique feature-rich practice management solution is supported by advanced Machine Learning and designed to help our clients succeed in the marketplace.BoomerangFX is expanding rapidly across North America and international markets including Australia, Germany, France, the UK, and Latin America with industry-leading technology that is helping to modernize private aesthetic healthcare practicesYour Role in a NutshellIn your role, you will work closely with our client's including aesthetics medical practices across North America to optimize the value of the BoomerangFX practice management software and digital marketing services. As the central point of contact for our customers, you are responsible for supporting our clients from adoption to ongoing account monitoring and cross-selling additional solutions. Please note that this role is full time based in our office in Miami.**Please note that this is a 5 days/week In-Office position, based in our office in Miami, FL.What we offerCompetitive Salary + Annual Performance BonusPaid Time OffFree Onsite ParkingOnsite GymWhat you will doProvide ongoing account management, customer support and consulting to your portfolio of clients.Identify ways to upsell digital marketing solutions using a variety of tools and strategies provided by the company.Work closely with the digital marketing team and stakeholders to create customized strategies to help our healthcare practice clients continuously increase their leads and increase new business.Be extra diligent in troubleshooting and resolving client concerns and own customer retention by proactively reducing churn, increasing customer adoption, and improving overall satisfaction.Educate and inspire customers with best practices, success strategies, and innovative ways to solve business problems while demonstrating empathy and being a trusted advisor and advocate for customers, ensuring that each touchpoint across the customer journey is engaging, efficient and effective.What you offerBachelor's degree from a recognized institution.5+ years experience in account management; SaaS environment preferred3+ years of experience in a related field (private healthcare sector or medical aesthetics space) is a bonusStrong communication skills and rapport building, while leveraging technology to interact with customers remotely.Able to understand private healthcare operations and workflowsEnthusiastic, self-motivated, innovative and meets client expectations in a timely manner.If you are looking to join a dynamic tech startup that values creativity, collaboration, and fun, then BoomerangFX is the place for you! Join our team and be part of a company that is not only dominating the tech industry but will provide you the opportunity to work on exciting projects, collaborate with talented colleagues, and make a real impact on growing your career.
Digital Platform Engineer
The Judge Group Inc., Miami
Location: REMOTESalary: $115,000.00 USD Annually - $125,000.00 USD AnnuallyDescription: The Judge Group is seeking a Digital Platform Engineer for a remote full time opportunity.This job will have the following responsibilities:Develop and maintain automation scripts and tools to streamline operational processes related to digital product development, release management, and ongoing support.Implement best practices to enhance operational efficiency and reduce time-to-market.Create and maintain documentation for cloud infrastructure configurations, procedures, and troubleshooting guides.Work closely with QA teams to define and implement testing processes.Ensure that digital products meet security standards and regulatory requirements.Establish KPIs to measure the operational performance of digital products.Implement monitoring solutions to proactively identify and address potential issues.Provide regular updates and reports to senior leadership on operational metrics.Develop and implement an operational strategy that aligns with the goals of the Digital Products Group and business objectives.Identify opportunities for operational improvement and efficiency gains.Collaborate with product managers, development teams, marketing, sales, and customer support to ensure seamless coordination throughout the digital product lifecycle.Qualifications & Requirements:5+ years of experience in a Platform Engineer or similar role.Proficiency in infrastructure management, cloud services, and automation scriptingExperience with Google Cloud PlatformExperience with Salesforce CRMHands on experience with Node.JS and TypescriptStrong troubleshooting and problem-solving skills.Knowledge of security best practices.Familiarity with Agile or other project management methodologies.Experience with tools and platforms for project management and collaboration (Jira)Knowledge of quality assurance processes and methodologies.Travel as neededContact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com
Marketing Manager
Terra, Miami
Full TimeIn OfficeCoconut Grove, FLGeneral ResponsibilitiesManage the day-to-day marketing deliverables requested, ensuring quality control and budget compliance throughout project(s) life cycle.Manage the day-to-day relationships with creative vendors & consultants for assigned projectManage the on-time/on-budget production process for all marketing materialsManage quality control to assure each deliverable is getting the best results from the marketing department and marketing consultantsManage the revisions + proof stages, (from concept approval, until final sign-off is required.)Manage the Proofreading & Sign off on every FINAL item that gets produced through the Marketing Department. (Brochures, books, flyers, eblasts, etc. - for corporate & individual projects)Manage the third party translations of marketing collateral, as neededManage weekly production schedules and present status in weekly traffic flow meetings w/SVP.Coordinate the event strategy for all assigned project events.Manage the fulfillment of the event production (pre-through-post).Coordinate the creation and distribution of the weekly event calendars.Manage the creative production for the invitations for each event.Manage the guest list procurement for the events and help drive RSVP count.Manage the post event review of pros/cons with event team and sales teams.Manage the post event follow-up media with the account managers and sales teams.Manage the media & placement strategy for all entities, including creation of media schedule for each project(s); management of deliverables to assure ad creative is ordered in time, and follow-through on delivery of ads to publications by due dateManage the negotiation on vendor proposals and contracts.Manage the review of assigned project social media schedules + uploads on a daily/weekly basisManage the review of project website(s) monthly and always keep content currentManage the receipt of traffic reports from all Media Agencies (SOCIAL, PRINT, DIGITAL, PR, SEO); make recommendations to improve trafficManage the Upload of weekly Press Tearsheets/Links to project websitesManage all photoshoots and video shoots for your assigned project(s)Manage the review & fact checking for all assigned project's press releases and secure any necessary approvalsManage the content uploads into the backend CMS (content management systems) for Show pad and websites to keep all online sales tools current with information.Manage the Terra Marketing Server Content for assigned projects and keep all Images (Renderings, Photography, Art, Etc.) for each Project current on server.Manage the organization and inventory of all marketing materials in the corporate and sales offices. Ensure that there are adequate resources on hand, and manage inventory of project's marketing materials supplies to forecast what is needed before it runs out.Manage securing any required partnership pre-approvals for any creative approvals or quote approvals, per partnership agreement.Manage or coordinate any other marketing related tasks that may arise daily. Flexibility is key.QualificationsBachelor's degree in a related field and/or commensurate working experience in related field.A MINIMUM of five years of experience in marketing communications, brand marketing, digital marketing, public relations or related field.A MINIMUM of two years of experience in ground up development real estateKnowledge of marketing deliverable management: print, web, digital & social platforms.An ability to thrive in a team environment and believe in the philosophy that not task is too big or too small.As a team member at Terra, you'll enjoy:Career advancement and bonus opportunitiesComprehensive benefits package, including health, vision, dental insurance, and FSA (Flexible Spending Account).Employer-paid life and disability insurance.Employer matching 401k.Employee team building events.Company paid monthly lunches.Paid Time Off and paid Holidays.
Digital Product Manager
Averity, Miami
Our company is a household name in the restaurant industry, based out of Miami, which produces over $40B of revenue annually and is always investing in the best technology to serve our loyal customers.One of the many restaurant chains that we own is undergoing an exciting digital transformation. Five years ago, digital sales were less than 5% of our business. Today, we are nearly at 50% and on our way to 100% digital. We are hiring a Senior Product Manager, Digital Experience, to lead our efforts to transform our in-restaurant experience for the US and Canada.This role will be pivotal in driving the development and implementation of technology solutions at our restaurants, including kiosks, digital shelving, order-ready screens, and digital drive-thrus.You will be responsible for shaping the vision, strategy, and execution of our products, ensuring a seamless and exceptional guest experience. As a Product Manager, you will collaborate closely with cross-functional teams, including engineering, design, marketing, and operations, alongside our technology providers and franchisees, to ensure the success of our initiatives across various digital channels. This is an on-site role that will require you to be in our Miami HQ 4 days per week. Responsibilities for the Product Manager (Digital Experience) :Develop a comprehensive customer experience strategy that improves guest and team member experience for at-restaurant experiencesCreate and maintain a detailed product roadmap, prioritizing features and enhancements based on business objectives and valuable customer insights.Lead cross-functional teams, including Operations, Restaurant Technology, Engineering, and MarketingLead build, buy, and partner technology decisions. Manage technology providers and deliver excellent solutions on a predictable timelineManage franchisee committees, build relationships with franchisees, and gather valuable input on digital projectsRequired Skills for the Product Manager Digital Experience:Proven experience as a Product Manager, with at least 6-8 years of product management experience, ideally in the restaurant or technology industry.Bachelor's Degree, preferably in computer science, engineering, or sciences is a plusAbility to gather insights from data; SQL, Tableau, or Looker experience is a plusVendor management, including selection and contract negotiationsExperience working with digital platforms, such as kiosks or point of salesAbility to operate effectively in both tactical and strategic capacitiesKnowledge of restaurant operations and franchise systems is a plusWhat's in it for the Product Manager Digital Experience?Base Salary of 140K+Aggressive Bonus structured at 35%Amazing BenefitsBuilding out an internationally recognized name brand's digital presence with some amazing people working with you.Stability of working for a publicly traded Fortune 50 company
eCommerce Growth Project Manager
Coolibar, Inc., Miami
Technical. Elegant. World Leader in Sun Protection You Wear.As an employee of Coolibar you are working to support the company mission to "Protect the World from Sun Damage".ResponsibilitiesAnalyze our performance on the following tools to identify growth opportunities:Google Ads Google Analytics, Google Search ConsoleGoogle Ads, Microsoft Bing, MTN, Meta Ads, TikTok AdsShopify Analytics KlaviyoSem Rush or equivalentAmazon Seller Central, Helium 10, AdtomicTableau and Power BIAny additional tool necessary to analyze our businessEither propose some changes and fixes to existing programs for better performance or propose new strategies and programs. For example:Identify the customer journey drop points and propose some fixes on Shopify pagesDefine and launch our loyalty programRedefine email segmentation and reach to improve revenueVerify SEO positions and propose a plan for semantic changesWork with Chief Brand Officer to build a roadmap of strategies, tactics, and programs either new or fixes based on business impacts, priorities, resources and budgetsWork with eCommerce team members to implement these strategies, tactics, and programsUltimate goals are to increase the top revenue and gross margin.EDUCATION & EXPERIENCE: Bachelor's Degree required5 years minimum related work experience in E-Commerce, Digital Marketing or related role is requiredPrior experience with Shopify platform requiredExperience in the retail, wholesale, CPG and/or fashion/apparel industry highly preferredExceptional time management skills: ability to organize, prioritize, and manage multiple projects with overlapping goals and objectivesAbility to influence and interact with senior managementAdaptable and flexible; responsive and resourceful in a fast-paced, quick turn business modelSuperior verbal and written communication skillsActively listens and participates within a team environment