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Medical Assistant 2 (Temporary)
University of Miami, Miami
Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Department of Orthopedics is currently seeking a temporary Medical Assistant 2 to work in Miami, FL. The Medical Assistant (MA) 2 will perform multi-skilled tasks to assist the medical providers. The MA 2 shall assist patients' healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service. The MA 2 provides hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician. The physician in charge may delegate the tasks to oversee the MA 2 to a Nurse or Designee in charge of the unit/clinic. The MA 2 shall adhere to ethical and legal standards of professional practice, recognize, respond to emergencies, and demonstrate professionalism. The MA 2 provides care within the philosophy, mission, vision, and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment. The MA 2 works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission.CORE JOB FUNCTIONS Caring Science The Medical Assistant (MA) 2 provides overall care with loving kindness. As a member of the team, the MA 2 will utilize creative methods to support patient's individual needs and respect patient's spiritual beliefs, faith, and practices.Encourages patients to speak honestly about their feelings, no matter what they are feeling. The MA 2 creates a safe comfortable environment that allows the patient to heal physically and spiritually. Establishes a trusting relationship by creating and maintaining a conducive climate for healing by being authentically present to the patient and family, identifying and managing discomforts, providing emotional support.Organization and Work Role FunctionsPrioritizes and integrates multiple requests and work expectations by performing tasks appropriately, in a timely manner safely and professionally. Communicates clearly and in a timely manner to patient and family, as well as the appropriate team members. Seeks assistance when needed.Contributes to team building by participating in unit/clinic programs and meetings. Commits to positive morale, using constructive and effective conflict resolution skills. Learns and utilizes available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments.Attains educational knowledge and competencies that reflects current clinical practice skills. Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.Ensures compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA).Meets diverse communication needs of patients with Limited English Proficiency (LEP).Professional Practice Performs professionally within their clinical scope of practice skills utilizing State, Federal, and University of Miami's standards, guidelines, relevant statues, rules, and regulations. Incorporates protocols and standards of care into daily practice.Accepts and provides focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self-esteem.Core Duties and QualificationsAbides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.Demonstrate knowledge of basic medical terminology.Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.Understands the importance of medical and surgical asepsis. Prepares patients for physician's care with basic instruction and information regarding examination procedures.Performs routine laboratory tests.Perform vital signs, EKG, phlebotomy, and document in patient's medical record.Observes and reports patient's signs or symptoms changes.Administers medication safely as directed by the physician. Assists in patient care activities such as walking.Escorts and transports patients to various hospital locations.Cleans and/or sterilizes medical instruments while observing principles of sterile technique.Schedules patients for tests and completes required forms for laboratory work.Provides patient with provider's care instructions and information.Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties.Adheres to University and unit-level Policies & Procedures and safeguards University's assets.*Note: Designee in charge of the unit shall assign specific functions and competencies pertinent to the unit. Physician in charge shall review and sign-off all Medical Assistant's competencies and evaluations.Important Note: Medical Assistants 2 (MA 2) working in Hospital-based units will not perform any type of medication administration.This list of duties and responsibilities are not intended to be all-inclusive, it may expand to include others, as necessary.CORE QUALIFICATIONS Education:High school diploma or equivalentGraduate from an approved Medical Assistant educational program recognized by the U.S. Department of Education (USDE).Note: (If MA presently has, an active MA certification, school verification and exceptions may apply.)Certification and Licensing:Approved MA Certifications:CMA- Certified Medical Assistant - American Association of Medical Assistants (AAMA)®RMA- Registered Medical Assistant - American Medical Technologists (AMT)CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA)NCMA - National Certified Medical Assistant (NHA - NCCT)NRCMA - Nationally Registered Certified Medical Assistant (NAHP)MA - Medical Assistant without an approved certification must:provide proof of completion, from an approved educational programsign an Agreement Statement, stating candidate shall obtain a National wide or Statewide MA certification no more than 12 months from the date of hire.Additional certification: American Heart Association (AHA) Basic Life Support (BLS) for healthcare providersHIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional Continue Education (CE) CertificationExperience:Minimum of 2 years previous experienceKnowledge, Skills, and Attitudes:Strong, effective communication skills with patients, families, and clinical team Ability to adapt and exhibit flexibility to handle new, different, or changing environments Demonstrates strong time management skills to prioritize and act proactivelyAbility to uphold professional ethics and maintain patient confidentiality DEPARTMENT ADDENDUMDepartment Specific Functions1. MA will be able to fit patients with DME (durable medical equipment).2. Upload outside imaging into PACS.3. Assist in biopsies, injections, splinting/casting, and prp procedures.4. Basic x-ray machine operator a plus.5. Spanish speaker a plus.#ED-LI1The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.Job Status:Full timeEmployee Type:TemporaryPay Grade:h83
Medical Assistant - Herbert Wertheim College of Medicine
Florida International University - Herbert Wertheim College of Medicine, Miami
Job Title: Medical Assistant - Herbert Wertheim College of Medicine Location: Modesto A. Maidique Campus Regular/Temporary: Regular Regular Full/Part Time: Full-Time Full-Time Job ID: 529211 529211 About FIU Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.Job Summary The Herbert Wertheim College of Medicine is currently seeking a Medical Assistant to join our team of professionals.Duties include:Answers phones, receives and disposition patient calls, registers patients for visits, and schedules appointments. Contacts patients for clinical follow-up results. Conducts transcription, patient scheduling and data entry. Documents or scans paperwork in the electronic medical record. Assists with telemedicine.Works with and/or resides with minors and/or vulnerable persons within their role. Interacts with non-English speakers.Performs other duties as assigned. The omission of specific duties does not preclude the supervisor from assigning tasks that are logically related.Measures and records vital signs. Provides patient interview, medical history and chief complaint. Records history and physical findings. Provides patient education with regards to office policies, medications, management of disease, home care, and minor office surgery/procedures.Prepares patients for examinations including providing patient an explanation of any procedures to be performed. Assists provider during examinations, procedures, and routine screening tests.Performs electrocardiograms (EKGs) and administers treatments/procedures such as nebulizer, ear lavage and other routine procedures. Prepares and administers vaccines and medications with provider order.Coordinates with provider and patient care manager for outside referrals to physicians and ancillary providers.Sterilizes medical instruments. Maintains patient areas in a clean and safe manner. Practices Occupational Safety & Health Administration (OSHA) and safety standards.Works in a multidisciplinary team environment that fosters effective communication and care coordination while supporting a positive experience for every patient. Provides information to patients in English and Spanish. Assists with Shared Medical Visits.Performs phlebotomy and collection of laboratory specimens. Performs basic in-office lab tests. Maintains operator proficiencies in performing referenced lab testing. Maintains accurate logs and other laboratory record keeping. Reports critical lab value results to provider(s).Drives to and from FIU Mobile Health Centers and/or campus within their work schedule.Assists with medical supply/vaccine inventory both on the Mobile Health Center and on campus. Retrieves medical supplies from campus to distribute them to the Mobile Health Center.Minimum Qualifications High school diploma or GED required.CPR/Standard First Aid CertificationGraduate of an accredited medical program (e.g., MA, CNA, CCMA, EMT, LPN)Desired Qualifications Spanish/English/Haitian Creole preferred Job Category StaffAdvertised Salary $36,000-$37,500 Work Schedule Begin time: 8:30 AMEnd time: 5:00 PM Pre-Employment Requirements Criminal Background CheckFingerprinting Check How To Apply Current EmployeeAs a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications". To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.*This posting will close at 12:00 am of the close date.How To Apply Prospective EmployeeIf you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications". To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.*This posting will close at 12:00 am of the close date.How to Claim Vet Preference Since 1945, the Florida Legislature has made a provision to give preference in the hiring process to United States war veterans in recognition of their military, naval, or air service who meet specific conditions. The conditions are as follows:Veterans with a VA service-connected disabilitySpouses of veterans with permanent and total service-connected disabilityHonorably discharged veterans with wartime service.Unmarried widow or widower of a veteran who died as a result of a service-connected disabilityA veteran who has served in a qualifying campaign or expedition for which a campaign badge has been authorized, to include the Global War on Terrorism Expeditionary Medal.Florida International University honors this policy and will comply with Veterans' Preference guidelines when filling staff positions. Any applicant claiming Veterans' Preference will be required to attach a DD214 with each application submitted for verification.If there are any questions concerning Veterans' Preference, please contact Talent Acquisition & Management by calling 305-348-2500.For additional information on Veterans' Preference, visit http://www.floridavets.org/.Disclosures Clery NoticeIn compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station). Pay TransparencyFlorida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Assistant Buyer
Travel Traders LLC, Miami
Come join Travel Traders, the premier operator of Hotel & Resort retail stores in the United States, with over 200 locations in the continental United States, Puerto Rico and Hawaii. Our stores are located in the nation's most prestigious hotels and resorts, operated by such well-known brands as Marriott, Hilton, Hyatt, Sheraton, Westin, to name a few. The central operations for our stores, including the merchandising team, are located in our corporate headquarters in Miami, Florida.Due to the significant growth in our business, we are currently hiring for an Assistant Buyer on our SOUVENIR team.?Responsibilities of the Assistant MerchantReporting into the Senior Buyer or Director the Assistant Merchant will:Have responsibility for the management of a specific category or product line by meeting financial targets, inventory levels, sales and markdown budgets, product turns, and overall company targets for assigned area of responsibility.Monitor industry trends, evaluate competition and current market performance and conduct market visits and attend industry shows as required.Establish and maintain reorderable assortments and plan-o-grams by market.Develop and execute new product/assortment and marketing promotional sales driving ideas by market.Develop positive professional relationships with vendors and field team.Other duties as assigned.Experience/qualifications for the Assistant Merchant t:Assistant Merchant -1+ years of experience as an Assistant Merchant or Merchandise Assistant/Coordinator; retail store managerExperience within purchasing, buying and marketing promotions of GIFTS or SOUVENIRS preferred.Bachelor's degree in business or merchandising or equivalent work experience.Ability to travel to market and to stores up to 15% of the time.Excellent negotiation skills with a proven track record of merchandise negotiations.Proficient in Excel, Word and Outlook - including pivot tables and VLookupProficient in merchandise financial planning and purchasing systems.Strong understanding of trend forecasting, retail math, analysis and performance reporting.Excellent communication skills both written and oral.Travel Traders offers an excellent benefits package including, health, dental, vision, company paid life insurance, 401K with Company match and additional voluntary benefits. In addition, we offer a generous Paid Time Off Plan as well as paid holidays and a generous employee discount.If you are ready for the next step in your career and meet all of the above job requirements, then we would like to hear from you.
Customer Service ( Remote work
PATH ARC, Miami
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)
Sr. Customer Service Rep
University of Miami, Miami
Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Department of Pathology at the University of Miami is currently seeking a temporary Sr. Customer Service Representative to work in Miami, FL. The Senior Customer Service Representative receives, reviews and addresses a variety of inquiries, to include complaints, requests for information and/or service etc. and follows-up on customer concerns via face-to-face, email, fax, telephone and/or regular mail. This position also provides guidance to lower-level customer service staff and handles the more complex or unusual problems.CORE JOB FUNCTIONS Assists lower level customer service staff with day-to-day requests.Receives, addresses and responds to general inquiries, requests for service/support and/or complaints.Researches all inquiries in order to address any issues or concerns.Refers concerns to other service areas/departments for follow up, as needed.Resolves complex and unusual problems and communicates solution or requested information to the customer.Verifies that appropriate changes/resolutions have been finalized.Keeps record of customer interactions, recording details of inquiries, complaints, comments, and final resolution in applicable database.Escalates and refers unresolved customer grievances to department leadership for further review, as necessary.Reviews and processes confidential information with discretion. Adheres to University and unit-level policies and procedures and safeguards University assets.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.CORE QUALIFICATIONS Education:High school diploma or equivalentExperience:Minimum 2 years of relevant experienceDEPARTMENT ADDENDUMDepartment Specific FunctionsReview and manage ancillary testing work-queue.Review and process manual ancillary testing requests.Reviews all clinician requests to assure necessary documentation has been received to proceed with the request for patient care.Obtain and provide appropriate documentation for ancillary testing.Initiate and oversee internal approval process for ancillary requests.Create addenda for AP send outs, as required.Forward/faxing testing requests to appropriate external lab, as needed (material not available in-house).Confer with customer service reps, regarding additional tissue required to complete testing.Order testing on behalf of pathologists/clinicians, as needed.Upload finalized reports into EMR & LIS for pathology send outs (AP).Review, process, and obtain alternate specimens for testing, as needed.Confer with external laboratory staff as required.Package and send out material per external institutions respective policies.Confer with pathologist and/or sub-specialty coordinators regarding "second opinion" cases.Obtain and submit results of second opinions to pathologists for their review.Review and process patient requests for pathology slides or transfer of care.Assist in locating slides for pathologists (as needed) for patient care.Request creation of patient encounters.Knowledge, Skills and Attitudes:Ability to communicate effectively in both oral and written form.Ability to recognize, analyze and solve a variety of problems.Ability to process and handle confidential information with discretion.Ability to work evening, nights, and weekends as necessary.Ability to lead, motivate, develop and train others.Proficiency in computer software (i.e., Microsoft Office).#ED-LI1The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.Job Status:Full timeEmployee Type:TemporaryPay Grade:H4
Remote/WFH Customer Service Support Rep
IdealTax, Miami
Looking For A Career With Stability That Offers A Progressive Career Path?GET STARTED WITH IDEAL TAX!!14+ Years in BusinessRated A+ with the BBB (Better Business Bureau)Family Owned & Operated REMOTE POSITION TO SERVICE OUR CLIENTS ON THE CENTRAL TIME ZONEIdeal Taxis a leader in the tax resolution industry. We were established with the idea of helping clients who are suffering through a tax debt issue, easing the stress and anxiety that comes with serious tax problems, and providing dedicated and comprehensive professional representation in defense of taxpayer rights. We are licensed to provide tax resolution services to 47 states.We are looking to bring on a RemoteCustomer Service Traineefor our Servicing department. In this role you will be able to receive hands-on-training to prepare you for your new career path!!Upon successfully completing the training program you have the potential to promote into a Senior Customer Service role, increasing your hourly earning potential as well as allowing you to participate the monthly incentive program.REQUIRED QUALIFICATIONS INCLUDE:2 years in an Administrative and/or Customer Service rolePrefer remote workexperienceExcellent Customer Service and Communication skills (written & verbal) skillsA strong multitasker with superior organizational skillsPositive Personality and Friendly dispositionProficient Computer skills/Microsoft Office SuiteTeam player with a strong work ethicSelf-Motivated, Willingness to learn & growMust be reliable and dependableWhat we are offering you:Earn monthly performance incentivesHealth Insurance (Medical/Dental/Vision - we pay 50% of employees monthly premiums)401K with company matchPaid Time Off (Vacation, Sick, Holiday)Career Growth OpportunitiesWe promote a positive and fun work life culture/balance.Strong family-oriented vibe and values