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Scheduling Manager Salary in Marietta, GA

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Appeal to local jurisdiction as necessary * Represents the system in business with customers, consultants, contractors and other public and/or private agencies and organizations.* Ability to develop and deliver presentations.* Ability to communicate effectively, both orally and in writing.* Proficiency in organizing documentation, maintaining professional updates, and managing resources and establishing priorities.* Skills in work flow analysis and management, ability to gather data, compile information and prepare reports.* Ability to negotiate and manage contractual arrangements.* Ability to make complex operating, administrative, and procedural decisions. Concentration on Healthcare Construction leading patient safety and compliance.* Review of a project scope at any stage for potential issues with respect to ICRA and/or PCRA policies, with concentration on Infection Control proactive problem solving and solution generating. Manage an PCRA policy by all required parties for completion and leadership approval.* Maintains a working knowledge and ensures system construction complies with all: a) NFPA Codes, b) JCAHO Standards, c) OSHA Requirements, d) all applicable County/City/State Building Codes.* Manage the departmental requirements for the JCAHO Environment of Care Standards. Required for All Jobs Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct. QualificationsRequired Minimum EducationBachelor's Degree in Construction Management Required or related field Required and Certified Architectural Degree Preferred or Physical Engineer preferred Preferred Required Minimum Experience15 or more years twenty (20) years' experience in project management. Required and Minimum 7 years to ten years experience directly related to the duties and responsibilities specified Required and Included in the experience should be project management of multiple jobs simultaneously ranging from $3M to $200M+. Required Required Minimum Skills Excellent interpersonal, communication, and organizational skills and leadership/management. Computer skills including professional, written communication skills using e-mail and other written presentation programs (Powerpoint, Word, MS Office). Proficiency using MS Excel, MS Project, and experience with budgeting/ accounting web-based programs. Required Minimum License(s) and Certification(s)Additional Licenses and Certifications Within one year of being employed by WellStar, receive a Certified Healthcare Constructor Certificate, or other similar professional license, and maintain Required Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice
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Overview The Manager, Construction Project Controls is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:Full Time Shift: Day Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Manager, Construction Project Controls: Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: WCO - Wellstar Corporate OfficeJob Summary: A qualified individual with strong construction procurement background to serve as Procurement Manager. This individual will be responsible for working with the AVP of Project Controls and the Contract Analyst within Project Controls Department. Responsibilities includes managing: Planning/Scheduling, Procurement and Bid Analysis, Cost Control, Contract Administration, and Quality Control. Specific requirements include the following Core Responsibilities and Essential Functions: Procurement Management: - Understands the entire construction process which includes each step of the design process (SD, DD CDs), contracting, budgeting, scheduling, pay applications and inspections. - Responsible for coordinating and managing procurement of construction, central plant and routine renovation projects for the WellStar Health System Campuses. This includes preparing and managing Invitations to Bid, review bid proposals and recommending a vendor based on pricing and overall qualifications to perform the designated type of work while maintaining a competitive environment - Lead and facilitate regular meetings with campus leadership, from all 11 hospitals, to assist in the procurement process of their construction projects, to review and gather budget information, prioritize projects, proposed timing of projects, coordination between multiple projects and gathering of general information for the project procurement - Direct campuses in the internal WellStar project and budget approval process (experience with StrataJazz is beneficial). - Identify similar projects across different facilities and take advantage of economies of scale with vendors to help save WellStar time and money. - Supports development of an integrated project plan consisting of project scope, defined milestones, costs and resource utilization planning. Construction Management Process and Support - Assures compliance with WellStar Construction Management process; and related policies and procedure. This includes early assessment of project delivery method, procurement strategies and selection of vendors. Acts to control the plan, prevent anticipated problems, formulate corrective action plans and monitor effectiveness of the plan. - Provides support to the WellStar PMO (Project Management Office) in the review, audit, and processing of contractor payment applications, consultant invoices, and owner-procurement invoices. Ensure that all subcontractors and vendors meet all requirements of their contract prior to any payments. - Responsible for maintaining a WellStar Health System approved vendor list for architectural services, consulting and testing services, construction, M/E/P and FFE. Establish new relationships with vendors and supplies to ensure adequate resources for all projects and to continually improve pricing and quality of work. This also includes regular interaction with the vendors that WellStar engages with by understanding market needs, workload capacity and providing feedback on awards and performance Maintains Department Intent - Manage the procurement process for all facility and construction projects in order to maintain a competitive environment that enhances the highest quality and cost effectiveness for the WellStar Health System - this includes soliciting, analyzing and awarding for projects, coordination with project champions, PMO and purchasing; Approved Vendor List maintenance and Contract Administration. - Department works in close coordination with Wellstar PMO, Purchasing and designated Project Champions (representative for each project) - Coaches and empowers team members and offers constructive feedback. Planning and Priority Setting - Develops and monitors the strategic fit of departmental goals and objectives with strategic imperatives. - Analysis of current resources, operational and capital budgeting. - Formulates measurable, qualitative, and quantitative objectives consistent with organizational strategies. Required Minimum Education: Bachelor's Degree in Engineering, Construction Management, Required or Business Administration. Required and Master's Degree in Business Administration Preferred Required Minimum License(s) and Certification(s): 0.00 Preferred Additional Licenses and Certifications:Required Minimum Experience: Minimum 5 years experience as a Project Manager(construction) or preconstruction procurement background. Required Required Minimum Skills: Must be high energy and results oriented. Excellent organizational and communication skills. Ability to provide direction to a project team, engage team members, manage conflicts and overcome resistance to lead the program through the project life cycle and WellStar's governance framework. Ability to establish trusted partnering relationships and manage expectations within the team, with key stakeholders, and with external parties. Ability to effectively communicate with a wide range of audiences (in person and in writing) with strong listening and presentation skills. Ability to manage multiple projects, with strong emphasis on project controls, financial management and compliance with established policies and procedures. Supports the organization's mission and vision through the independent role of construction project controls in ensuring that projects are appropriately planned, performed, and progressive status reported according to the governance methodology. Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice
Registered Nurse (RN) - PCU - Part time Nights
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Overview The Registered Nurse (RN) - PCU - Part time Nights is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:Part Time Shift: Night Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Registered Nurse (RN) - PCU - Part time Nights: Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: Windy Hill HospitalJob Summary: 2 Nights per weekLooking for a Great Place to Work?Wellstar Windy Hill recently received the American Nurses Credentialing Center (ANCC) Pathway to Excellence® designation, reflecting a culture of highly engaged nurses and inter-professional partners that collaboratively create and sustain a vision of exceptional professional practice and a healthy work environment where nurses are valued and encouraged to grow professionally throughout their careers. Shared governance, self-scheduling, flexible staffing, and supportive leadership add to the high team member engagement and top decile patient experience scores at Wellstar Windy Hill. Wellstar Windy Hill offers RNs the opportunity to work at the top of their license in a nurturing and supportive environment. In the Progressive Care Units, while caring for respiratory, cardiac, and wound care patients, our RNs utilize skills such as Cardiac Rhythm Interpretation, IV Therapy, and partnership with our Respiratory Therapists in Ventilator Management.Come join our team!The Registered Nurse - on the Progressive Care Unit is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. They practice in a clinical environment that is administered by Nurse Managers and other leaders and is supported through the Wellstar Shared Governance Model. The framework for practice is steered by the Wellstar Professional Practice Model and evidence-based practice and research. RN competencies are derived from these models and supported by the Wellstar Values.It is expected that all RN Clinical Nurses - Critical Care are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected that the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals.Core Responsibilities and Essential Functions:Exemplary Practice and Outcomes- Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes- Provides relationship-based patient centered care that is consistent with population specific characteristics (e.g. age, gender, disease, etc) in a manner that adapts service delivery to reflect an understanding of cultural diversity- Always partners with the patient and significant others (as appropriate) using such appropriate method for setting and purpose (e.g., bedside shift report; interdisciplinary rounds; just in time and planned patient teaching; keeping the patient and significant others updated and making the patient's goals the focus of the plan of care.- Practices using current clinical practice standards. Teamwork and Collaboration- Coordinates the delivery and documentation of safe quality patient care that promotes the professional care delivery model. This includes, but is not limited to diverse and inclusive interdisciplinary communication methods (interdisciplinary rounds, case review, etc); completion of timely documentation and promotion of a respectful, inclusive clinical environment- Demonstrates teamwork and collaboration by practicing in a manner that is fiscally responsible and promotes the recruitment and retention of all healthcare team members.- Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system. Professional Development and Initiative- Completes all initial and ongoing professional competency assessment, required mandatory education, population specific education.- Serves as a preceptor and/or or mentor for other professional nurses (and staff or students for all disciplines) to ensure that there is a current and future qualified workforce; modeling the professional practice of nursing and creating a healthy work environment Evidence Based Practice and Research- Promotes Evidence based practice, nursing research and performance improvement in nursing. Participates in activities such as value analysis as part of the decision-making process in evaluating patient care products.- Upholds all health care system/organizational policies and procedures and clinical competencies put forth by this job description and professional association including legal, regulatory and accreditation requirements and standards ensuring by way of example, such goals as TJC Patient Safety Goals and Wellstar Health Systems' safety absolutes- Participates in data collection, poses relevant clinical questions to advanced evidence-based practice. Consults appropriate experts and uses appropriate resources and evidence to address practice questions. Resources and Support- Proactively plans for the care of patients across the care continuum in the course of giving direct patient care.- Participates in the development of protocols and procedures when called upon or through self-initiation in collaboration with care managers and other members of the health care team to achieve best practice outcomes (i.e., decrease in re-admission rates; avoidable days; adverse events; etc).- Supports efficient and effective use of human and material resources.Required Minimum Education:Diploma from an accredited nursing program Graduate of an accredited/approved school of nursing Required andBachelor's Degree Baccalaureate degree in nursing (BSN) from an accredited school of nursing PreferredRequired Minimum License(s) and Certification(s):Reg Nurse (Single State) 1.00 RequiredRN - Multi-state Compact 1.00 RequiredBasic Life Support 2.00 RequiredBLS - Instructor 2.00 RequiredBLS - Provisional 2.00 RequiredAdvanced Cardiac Life Support 3.00 RequiredACLS - Instructor 3.00 RequiredACLS - Provisional 3.00 RequiredAdditional Licenses and Certifications:Required Minimum Experience:Minimum 5 years direct patient nursing care RequiredRequired Minimum Skills:Ability to read, write and speak English language, optimize the use of technology to support clinical care and holds basic computer skills.Strong interpersonal, collaborative skills along with customer service skills required.Ability to function in a fast-paced environment and respond to emergencies in using a decisive, composed and respectful manner.Possess excellent time management skills.Practices nursing using evidence and analytical skills along with possessing strong critical thinking skills.Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice
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Overview The RN Case Manager Home Health ****North Fulton Area**** is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:Full Time Shift: Day Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a RN Case Manager Home Health ****North Fulton Area****: Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: 1800 Parkway Center***This is a field position providing direct patient care***OverviewThe RN Case Manager is responsible for providing and supervising primary care to approximately 25-35 patients in their home setting. This includes age appropriate interventions that meet physical, emotional, developmental, psychosocial and educational needs. The RN Case Manager is responsible for the coordination of all disciplines throughout the episode of care. The RN Case Manager communicates with all team members including RNs, LPNs, Therapists, Social Workers, Home Health Aides, the Physician, patient, family, and other internal or external individuals to ensure that the patient's plan of care is appropriately developed, implemented and that goals are met. The RN Case Manager supervises the LPNs and Home Health Aides throughout the patient plan of care. The RN Case Manager participates with leadership to develop and implement processes to continue improvement with patient and agency outcomes.ResponsibilitiesCore Responsibilites and Essential FunctionsDIRECT PATIENT CARE* Assesses, coordinates with other disciplines and manages patient's total needs, following physician's orders, using the nursing process* Develops patient's plan of care coordinating with other disciplines* Manages patient from admission through recerts to discharge and appropriately scheduling visits per physician's order: adjust frequency as needed, based on patient clinical status and MD order* Performs routine and complex nursing procedures to meet the need of the patientCOORDINATION OF SERVICES FOR EPISODE OF CARE* Revises the plan of care based on patient need within physician orders, coordinating with other disciplines to ensure goals are met to achieve positive outcomes prior to discharge* Supervises LPNs and Home Health Aides throughout the continuum of care.* Develops and supervises the care plan provided to the Home Health Aides* Reviews Plan of Care for patients with the Manager Home Health and other team members and support services* Maintains communication with physician reporting any changes that may affect the patient's recoveryPATIENT / CAREGIVER EDUCATIONProvides patient/caregiver education to develop and encourage self care to achieve positive outcomesUtilizes both verbal and written tools to facilitate learning and promotion of independence during recoveryBe aware and report concerns to authorities or agency leadership on any issues that affect patient or staff safetySTAFF EDUCATION AND PROFESSIONAL DEVELOPMENT* Participates in the orientation and education of new employees as appropriate* Responsible for attending continuing education and in-services as directed and needed* Responsible to remain current in clinical knowledge for the care of the home health patient* Receives training, supervision or direction from leadership as neededCOMMUNICATION* Communicates patient status changes and lab results to the physician as appropriate .* Participates in care team conferences* Responsible for checking voice mail box and staff messaging a minimum of once dailyREGULATORY GUIDELINES* Demonstrates knowledge and appropriate application of CMS/State, and Joint Commission regulatory guidelines.* Responsible for accurate completion of required OASIS and visit documentation in the patient's EMR* Completes all documentation within established timeframesSUPPORTS AND PARTICIPATES IN PERFORMANCE IMPROVEMENT ACTIVITIES* Participates in department performance improvement activities (i.e. chart review, committees, etc.).* Participates in system-wide committees as requested.* Identifies methods for improving department performance/care.* Assists in implementing performance improvement opportunitiesOTHER RESPONSIBILITIES* Meets established productivity standards* Weekend and call rotation as required* Perform other duties as assigned by Home Health LeadershipRequired for All JobsPerforms other duties as assignedComplies with all WellStar Health System policies, standards of work, and code of conduct.QualificationsRequired Minimum EducationGraduate of an approved school of professional nursing, RequiredRequired Minimum ExperienceMinimum 1 year of Medical/Surgical Nursing Required andHome Health, and ICU experience Preferred andMust possess extremely strong critical care nursing skills.RequiredRequired Minimum SkillsStrong critical care assessment and clinical skills required.Positive leadership, problem solving skills, strong organizational and time management skills.Strong communication (written and verbal) skills.Ability to write and follow directions to patient's homes.Use of Windows based computer, utilizing home health patient software, email, internet, computer based learning modules, etc.Good understanding of home health operations, reimbursement, law and regulatory processes.OASIS knowledge preferred.Required Minimum License(s) and Certification(s)Reg Nurse (Single State) RequiredRN - Multi-state Compact RequiredBasic Life Support RequiredBLS - Instructor RequiredBLS - Provisional RequiredAdditional Licenses and CertificationsShare the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice
RN Case Manager Home Health
Wellstar Health Systems, Marietta
Overview The RN Case Manager Home Health is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:PRN Shift: Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a RN Case Manager Home Health: Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: 1800 Parkway CenterJob Summary: The RN Case Manager is responsible for providing and supervising primary care to approximately 25-35 patients in their home setting. This includes age appropriate interventions that meet physical, emotional, developmental, psychosocial and educational needs. The RN Case Manager is responsible for the coordination of all disciplines throughout the episode of care. The RN Case Manager communicates with all team members including RNs, LPNs, Therapists, Social Workers, Home Health Aides, the Physician, patient, family, and other internal or external individuals to ensure that the patient's plan of care is appropriately developed, implemented and that goals are met. The RN Case Manager supervises the LPNs and Home Health Aides throughout the patient plan of care. The RN Case Manager participates with leadership to develop and implement processes to continue improvement with patient and agency outcomes. Core Responsibilities and Essential Functions: DIRECT PATIENT CARE - Assesses, coordinates with other disciplines and manages patient's total needs, following physician's orders, using the nursing process - Develops patient's plan of care coordinating with other disciplines - Manages patient from admission through recerts to discharge and appropriately scheduling visits per physician's order: adjust frequency as needed, based on patient clinical status and MD order - Performs routine and complex nursing procedures to meet the need of the patient 30% COORDINATION OF SERVICES FOR EPISODE OF CARE - Revises the plan of care based on patient need within physician orders, coordinating with other disciplines to ensure goals are met to achieve positive outcomes prior to discharge - Supervises LPNs and Home Health Aides throughout the continuum of care. - Develops and supervises the care plan provided to the Home Health Aides - Reviews Plan of Care for patients with the Manager Home Health and other team members and support services - Maintains communication with physician reporting any changes that may affect the patient's recovery 20% PATIENT / CAREGIVER EDUCATION Provides patient/caregiver education to develop and encourage self care to achieve positive outcomes Utilizes both verbal and written tools to facilitate learning and promotion of independence during recovery Be aware and report concerns to authorities or agency leadership on any issues that affect patient or staff safety 15% STAFF EDUCATION AND PROFESSIONAL DEVELOPMENT - Participates in the orientation and education of new employees as appropriate - Responsible for attending continuing education and in-services as directed and needed - Responsible to remain current in clinical knowledge for the care of the home health patient - Receives training, supervision or direction from leadership as needed 5% COMMUNICATION - Communicates patient status changes and lab results to the physician as appropriate . - Participates in care team conferences - Responsible for checking voice mail box and staff messaging a minimum of once daily 10% REGULATORY GUIDELINES - Demonstrates knowledge and appropriate application of CMS/State, and Joint Commission regulatory guidelines. - Responsible for accurate completion of required OASIS and visit documentation in the patient's EMR - Completes all documentation within established timeframes 10% SUPPORTS AND PARTICIPATES IN PERFORMANCE IMPROVEMENT ACTIVITIES - Participates in department performance improvement activities (i.e. chart review, committees, etc.). - Participates in system-wide committees as requested. - Identifies methods for improving department performance/care. - Assists in implementing performance improvement opportunities 5% OTHER RESPONSIBILITIES - Meets established productivity standards - Weekend and call rotation as required - Perform other duties as assigned by Home Health Leadership 5% Required Minimum Education: Graduate of an approved school of professional nursing, Required Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated.Reg Nurse (Single State) or RN - Multi-state CompactBasic Life Support or BLS - InstructorAdditional License(s) and Certification(s):Required Minimum Experience: Minimum 1 year of Medical/Surgical Nursing Required and Home Health, and ICU experience Preferred and Must possess extremely strong critical care nursing skills. Required Required Minimum Skills: Strong critical care assessment and clinical skills required. Positive leadership, problem solving skills, strong organizational and time management skills. Strong communication (written and verbal) skills. Ability to write and follow directions to patient's homes. Use of Windows based computer, utilizing home health patient software, email, internet, computer based learning modules, etc. Good understanding of home health operations, reimbursement, law and regulatory processes. OASIS knowledge preferred. Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice
Front Office Specialist
Wellstar Health Systems, Marietta
Overview The Front Office Specialist is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:Full Time Shift: Day Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Front Office Specialist: Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: Wellstar Primary Care - MariettaJob Summary: The Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to WellStar's patients and customers. This includes greeting customers, registering patients at check-in and check out, answering telephones, scheduling appointments, cash management, and/or adiminstrative functions that support the practice's operations. The FOS is an important team member in achieving patient experience, employee engagement, and financial goals. This position is considered a highly functioning position where the team member must be able to multi-task while at the same time communicate with various customers. Core Responsibilities and Essential Functions: Customer Service: - a. In Adherence to our AIDET principles, the FOS will greet patients and guests in a warm, friendly manner in person or on the telephone; identifying self and practice. - b. Answering incoming calls; directing to appropriate personnel, taking messages when appropriate within the EHR, handling non-clinical processes, and scheduling patient appointments as requested. - c. Communicating quickly and often with patients, if there is a delay or wait for patient care. - d. Working with both clinical staff and providers in a team approach. - e. Managing patient call wait times; being alert to queues in the system, responding to voicemails and messages timely, offer options to call patients back, if they are on hold too long 45% Operations/Revenue Cycle: - a. Registering/scheduling patients for appointments; ensuring patient insurance eligibility through Experion, checking in patients, scanning insurance cards and ID into the EHR, and ensuring completion of all necessary paperwork. - b. Collecting co-pays and any outstanding balances, adherence to the WMG LD90 cash management policy. - c. Managing cash allowance; verifying opening balance, ensuring all correct change and collections are made and accounted for, accurately balancing superbills/posting report with bank bag for each daily close. - d. Checking patients out; collecting any deductibles or self pay account balances, setting up payment arrangements on balances, and/or scheduling next appointment visits - e. Contacting patients for appointment reminders 45% Administrative: - Coordinating with the clinic for pharmaceutical representatives, visitors, sample pick-ups, and other clinic requests - Other duties as assigned by management. 10% Required Minimum Education: High school diploma or equivalent. Required Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated.Additional License(s) and Certification(s):Required Minimum Experience: 1-2 years administrative front office experience in a physician practice or health care setting Preferred and Previous customer service experience Required Required Minimum Skills: Computer skills essential. Medical terminology including coding needed (CPT-4, ICD-9, and HCPCS) preferred. Knowledge of insurance filing and requirements. Strong verbal and written communication skills. Must be able to communicate and understand verbal and written English language and display a positive attitude while working in a team setting. Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice
Front Office Specialist
Wellstar Health System, Inc., Marietta
Facility: Wellstar Primary Care - MariettaJob Summary:The Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to WellStar's patients and customers. This includes greeting customers, registering patients at check-in and check out, answering telephones, scheduling appointments, cash management, and/or adiminstrative functions that support the practice's operations. The FOS is an important team member in achieving patient experience, employee engagement, and financial goals. This position is considered a highly functioning position where the team member must be able to multi-task while at the same time communicate with various customers.Core Responsibilities and Essential Functions:Customer Service:- a. In Adherence to our AIDET principles, the FOS will greet patients and guests in a warm, friendly manner in person or on the telephone; identifying self and practice.- b. Answering incoming calls; directing to appropriate personnel, taking messages when appropriate within the EHR, handling non-clinical processes, and scheduling patient appointments as requested.- c. Communicating quickly and often with patients, if there is a delay or wait for patient care.- d. Working with both clinical staff and providers in a team approach.- e. Managing patient call wait times; being alert to queues in the system, responding to voicemails and messages timely, offer options to call patients back, if they are on hold too long 45% Operations/Revenue Cycle:- a. Registering/scheduling patients for appointments; ensuring patient insurance eligibility through Experion, checking in patients, scanning insurance cards and ID into the EHR, and ensuring completion of all necessary paperwork.- b. Collecting co-pays and any outstanding balances, adherence to the WMG LD90 cash management policy.- c. Managing cash allowance; verifying opening balance, ensuring all correct change and collections are made and accounted for, accurately balancing superbills/posting report with bank bag for each daily close.- d. Checking patients out; collecting any deductibles or self pay account balances, setting up payment arrangements on balances, and/or scheduling next appointment visits- e. Contacting patients for appointment reminders 45% Administrative:- Coordinating with the clinic for pharmaceutical representatives, visitors, sample pick-ups, and other clinic requests- Other duties as assigned by management. 10%Required Minimum Education:High school diploma or equivalent. RequiredRequired Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated.Additional License(s) and Certification(s):Required Minimum Experience: 1-2 years administrative front office experience in a physician practice or health care setting Preferred andPrevious customer service experience RequiredRequired Minimum Skills:Computer skills essential.Medical terminology including coding needed (CPT-4, ICD-9, and HCPCS) preferred.Knowledge of insurance filing and requirements.Strong verbal and written communication skills.Must be able to communicate and understand verbal and written English language and display a positive attitude while working in a team setting.