Deployment Manager Salary in Little Rock, AR

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on! We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way. We believe in supporting our employees through a fantastic benefits package: Competitive pay with bonus opportunities Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance Relocation assistance Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed. Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP Overview The Manager, Balancing Authority, manages the development, maintenance and day to day provision of the Balancing Authority policies and key related functions performed by SPP across a footprint spanning all or part of 14 states.  This role is primarily responsible for ensuring and maintaining the integrity of the bulk electric system by overseeing the planning, forecasting and deployment of reliability related services to SPP members and stakeholders while ensuring that all activities are in compliance with applicable SPP criteria and NERC Reliability Standards.   The Manager of Balancing Authority discusses development plans with their direct reports and manages individual performance through real-time coaching and periodic performance reviews. Essential Functions Act as primary subject matter expert with regard to Balancing Authority operations, operational policies, and business and compliance standards Administer a department of Balancing Authority staff to ensure they perform accurately and are equipped with necessary tools, skills, and resources to do so Provide technical expertise to SPP committees and working groups, particularly the Operating Reliability Working Group, Balancing Authority Oversight Committee, and Markets and Operations Policy Committee. Facilitate or provide staff support for SPP committees and working groups as needed. Lead development of coordinated Operations plans and procedures with collaboration of SPP stakeholders and other impacted entities. Ensure staff and other stakeholders are informed and aware of their roles in emergency and other Operations plans. Collect data and prepare necessary reports in support of the Balancing Authority function as required by SPP, NERC, NAESB and FERC Work to ensure operations staff compliance with and the enforcement of SPP policies and procedures Conducts regular touch-base meetings with direct reports to discuss development goals, business goals and performance matters Provides real-time coaching on performance Conducts annual performance reviews Qualifications Education Requirements: Bachelor’s degree in engineering, computer science, business administration or related field (additional related experience may be considered in lieu of degree requirement) Experience Requirements: Ten (10) years of electric utility experience related to transmission system dispatch/operations or another area pertinent to Balancing Authority operations; or 6 years of experience obtained in a responsible role involved with the SPP Balancing Authority function Required: In-depth knowledge of transmission system operations and NERC reliability standards Working knowledge of SPP Criteria, market protocols and the OATT Knowledgeable and conversant with operational tools such as Energy Management System, reporting tools and scheduling systems Excellent communication skills, both written and verbal Understanding of, compliance with and enforcement of SPP Policies and Procedures Preferred: Advanced degree in related field of study Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical and mental demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to make decisions, interpret data, and problem solve. The employee frequently is required to stand or sit for extended periods; use hands to operate a computer keyboard and standard office equipment. The employee must occasionally lift and move up to 10 pounds. Requires the ability to work and collaborate with managers and employees at all levels to exchange ideas, information, and opinions to facilitate the task. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of workweek are Monday through Friday; 8:00 a.m. to 5:00 p.m.  Working extended hours may be required. Travel Requirement: This position requires moderate travel (approximately 20%). Should you elect to apply for this position SPP will review your qualifications. If after reviewing the qualifications and experience of all applicants, your skills and credentials meet our needs, someone from our organization may contact you. Please be advised that the time required to complete the applicant review process typically takes between 30 and 90 days, but could extend beyond that. Once the position has been filled, all applicants will be notified via email.   Southwest Power Pool is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other protected category. The Americans with Disabilities Act (ADA) defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer.  SPP adheres to the ADA and reasonable accommodations may be made to enable a qualified individual with a disability to perform the essential functions. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) See job description

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on! We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way. We believe in supporting our employees through a fantastic benefits package: Competitive pay with bonus opportunities Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance Relocation assistance Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed. Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP We are seeking a Programmer Developer I,II, or Senior to join our team. As a key contributor, you will: Play a pivotal role in optimizing data management while also working with diverse data sources and ensuring the seamless extraction, transformation, and load of data for reporting purposes.  Opportunities also exist to be creative in defining and implementing new processes or improving existing processes.   Join us in shaping the future of data management at SPP.  Essential Functions Install, configure, maintain and support assigned application systems Monitor, investigate and resolve system issues and/or abnormalities ensuring that the system operates and performs per requirements. Acknowledge and remediate customer reported issues and inquiries in a timely manner. Participate in 24/7/365 on-call rotation Multi-task, problem-solve, and demonstrate an ability to grasp complex and highly integrated systems Demonstrate detailed knowledge around specific applications or interfaces (Recognized as Subject Matter Expert). Maintain a comprehensive understanding of the business and technical requirements of their assigned system and a competent understanding of other systems supported by their team. Engage in applicable phases of SDLC and project life cycle including but not limited to requirements and design, test execution, non-Production environment support, release deployment and coordination of implementation plans across multiple teams, vendors and stakeholders. Create and maintain technical system documentation. Recommend and implement changes and enhancements to systems, processes and documentation. Continue to develop and retain technical skills specific to those applicable to their assigned focus area. Perform tasks or special projects as assigned by the management team or by senior team members. Provide training in areas of expertise to other employees. Mentor Level I/II and new team members.  Provide mentoring to other IT Programmer/Analyst team members based on experience. Understand and comply with corporate and departmental policies and procedures including applicable SOC1 and FERC CIP audit controls. The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work duties and responsibilities. Individuals may perform other duties as assigned including work in other areas to cover absences, or relief to equalize peak work periods or otherwise balance the workload.  Qualifications Education Requirements: Bachelor’s degree in Computer Science, Information Technology, related field, or equivalent work experience Experience Requirements: Programmer Developer I - No experience Programmer Developer II - Three (3) years of applicable Information Technology Development/Support experience Senior Programmer Developer - Eight (8) years of applicable Information Technology Development/Support experience experience Other Requirements:  Effective working knowledge of Microsoft Windows, Unix or Linux operating systems, application development and support, and database management systems Effective troubleshooting, problem solving, and analytical skills Effective written and oral communication skills Competent understanding and effective working knowledge of SDLC and project life cycle methods and practices Good customer service and organization skills Preferred: Two (2) or more years applicable utility industry experience C#/ASP.NET, Java or Object Oriented Development Experience Oracle PL/SQL or Microsoft SQL Development Experience Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands: The physical and mental demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to make decisions, interpret data, and problem solve. The employee frequently is required to stand or sit for extended periods; use hands to operate a computer keyboard and standard office equipment. The employee must occasionally lift and move up to 10 pounds. Requires the ability to work and collaborate with managers and employees at all levels to exchange ideas, information, and opinions to facilitate the task. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Understanding of, compliance with and enforcement of SPP Policies and Procedures Position Type and Expected Hours of Work: This is a full-time position. Days and hours of workweek are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required. Travel Requirement: This position requires minimal travel (approximately 10%). Should you elect to apply for this position SPP will review your qualifications and if after reviewing the qualifications and experience of all applicants, your skills and credentials meet our needs, someone from our organization may contact you. Please be advised that the time required to complete the applicant review process typically takes between 30 and 90 days, but could extend beyond that. Once the position has been filled, all applicants will be notified via email. Southwest Power Pool is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other protected category. The Americans with Disabilities Act (ADA) defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer. SPP adheres to the ADA and reasonable accommodations may be made to enable a qualified individual with a disability to perform the essential functions. See job description

Job Description Summary Designs, develops, analyzes, troubleshoots, and documents computer network and infrastructure. Supports client environments as member of Logicalis' 24x7x365 operations team. Responsible for support, incident, problem, change, configuration, performance, and capacity management of devices and resources monitored by Logicalis Managed Services. Provides Tier 3 engineering and support for relevant technology of environments. Essential Duties and Responsibilities Designs, installs, and troubleshoots Cisco Application Centric Infrastructure fabric, including Network Centric and Application Centric deployments Performs design and analysis of IP addressing, network security, internet access, e-mail, DNS, NT related services, disaster recovery, content filtering, power considerations, and remote access. Demonstrates understanding of ethernet frames, frame switching, ether types, T-1, DS-3, PPP, Frame Relay. Masters assigned discipline within technical offering (ie: video, security network management, remote access, routing). Responds and solves client issues utilizing technology tools, procedures, and training through awareness of service offerings and Service Level Agreements (SLAs). Understands Information Technology Infrastructure Library (ITIL) and follows predefined ITIL incident, problem and change management processes in place for each client when working to resolve client requests or outages. Provides direct client interaction as needed in support of client operations. Performs a high level of troubleshooting. Develops design schematics (using Visio, MS PowerPoint and sketches.) Attains quick problem resolution during implementation and/or troubleshooting of systems. Tests, evaluates, and develops new products, offerings, and solutions.Conducts training of team members in both formal and informal environments. Handles several tasks simultaneously (ie: pre-sales designs, troubleshoot and develop internal network, respond to network down emergencies). Communicates all events that are not anticipated (new product requirements, equipment failure, design changes, schedule changes) with manager. Creates, uses and maintains technical and process documentation. Remains current on technical and company related literature/correspondence and regularly reviews administrative procedures. Coordinates service outages with Service Delivery Managers as required. Documents post-incident response and root cause analysis. Sets course for repeatable processes and auditing Logicalis processes against service descriptions. Provides technical leadership and acts as technical resource and mentor to team members. Oversees and executes as needed client health checks in support of client operations. Executes technology onboarding checklist (integration projects) and documents risks in integration projects. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education: Bachelor's Degree in a related field. Experience / Technical Requirements 5 years in Cisco environments; switches, routers, and firewalls.Experience with Cisco SD-WAN (Viptela)Experience with Cisco DNA CenterExperience with Cisco MerakiExperience with Fortinet and/or Aruba network devicesSpecialty such as network infrastructure, network security or network management.Proficient use of all Microsoft Office applications. Certifications One or more of following Cisco certifications: Cisco Certified Network Associate (CCNA)Cisco Certified Network Professional (CCNP)Other Skills and Abilities Possess strong organizational skills, ability to prioritize work.Ability to multi-task (projects, new requirements, equipment failures, design changes).Exceptional customer service, verbal and written communication skills.Demonstrated track record for completing complex engineering tasks.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicablefederal or state laws. Salary Compensation Range: $77,500 to $101,000

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on! We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way. We believe in supporting our employees through a fantastic benefits package: Competitive pay with bonus opportunities Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance Relocation assistance Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come into the office when collaborative in person work is needed. Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP As our Project Manager, you will: Be responsible for leading the deployment of new and upgraded work processes and technology used by Southwest Power Pool to complete large-scale projects, such as the implementation of new application systems and business process improvements as well as upgrade projects for existing technology, regulatory requirements and business initiatives. The accurate and reliable functioning of the deployed processes, practices and technology is critical to the operation of SPP and its member companies and has the potential for significant economic impact. To be successful as the Project Manager, we're looking for:  Bachelor’s degree in Business, Information Technology, Project Management, or related field; or Project Management Professional Certification plus two (2) years of project management experience may be considered in lieu of educational requirement Four (4) years of project management experience or closely related discipline (in excess of educational requirements stated above) Demonstrated excellent written, verbal and communication skills Strong organizational skills Maintain a professional attitude and appearance Demonstrated experience with the Microsoft Office Suite (i.e. SharePoint, MS Project, Word, Excel, Visio, PowerPoint) software or other comparable software Preferred Qualifications:  Project Management Professional (PMP) certification Experience with project management methodologies, tools and systems Travel Requirement: This position requires moderate travel, approximately 5% Position Type and Expected Hours of Work: This is a full-time position. Days and hours of workweek are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required. SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at [email protected] and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). At SPP we value Diversity, Equity and Inclusion. Visit our website to learn more: LINK Full job descriptions will be made available to those selected for an interview. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) See job description