Technical Support Representative Salary in Houston, TX

We've been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there's a good chance you're only ever a few meters away from one of our products. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and have set our sights on becoming the global industry leader. It's what you'd expect from the most sustainable paints company, which has been inventing the future for more than two centuries.Job PurposeThe purpose of this role is to ensure that adequate resources and capability (people and processes) reside within the business to deliver on the financial and non financial targets by managing business relationships with customers / accounts (current customers and new prospects) especially strategic customers.Assigned Territory: Santa Barbara, CA to Orange County, CA (candidate's preferred location is Los Angeles, CA.)Job ResponsibilitiesCreate and execute Account/Customer plans aligned with Regional / Global Segment & Marketing plan if applicable.Develop relevant Commercial pipeline for respective accounts.Deliver the agreed financial and non financial targets in line with business budgets.Drive innovation through customers. Develop and maintain contact map within each account - at all reporting level and across all functions.Drive Continuous Improvement across the organization to generate value to customers - Forecast, Service, capability, efficiency and productivity.Collaborate with cross functional teams including relevant teams at the key accounts to prioritize new developments, make plans for trials, etc.Provide support and leadership to sales, customer services and technical teams by showing vision, putting in resources to ensure high service levels and operational efficiency.Steward new business development projects opposite account requirements.Job RequirementsKnowledge & Work Experience - Paints and coatings industry, any B2B industry environment. 5-8 years of work experience in commercial roles, sales and key account management, sales to strategic accountsSales experience in liquid paintsin theOil and Gas sectorMinimum Bachelor Degree in business management or related field. Problem solving, stakeholder management, project management, decision making, creating value propositions, drive, results orientation, communication and presentation, commercial and business acumen, basic understanding of cross functional processes and financial concepts related to sales and cost to serveAbility to read and comprehend instructions and safety guidelinesAbility to write or verbally deliver correspondence professionally and effectively to all levels of management, peer group and customersMust have effective interpersonal and presentation skillsCompensation Data:The salary range for these skills is: $90,000.00 - $110,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range. This salary range may also be modified in the future.Assigned territory: Southern CAEligible for an annual 35% bonusBenefits: Medical insurance with HSA • Dental, Vision, Life, AD&D benefits • Annual bonus • 401K retirement savings with 6% company match • Generous vacation, personal and holiday pay • Paid Parental leave • Hybrid work for most exempt roles • Active Diversity & Inclusion Networks • Career growth opportunities on a regional and global scale • Tuition Reimbursement • Career growth opportunities • Employee referral bonus •All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.Requisition ID: 37000#LI-ZE1Nearest Major Market: Houston

Job Title:             Inside Sales RepresentativeFLSA Status:       Non-ExemptGroup:                  Regular – Full TimeDepartment:        Sales – Inside Part SalesLocation:             PNW, Houston, TX About Cooper Machinery Services:Cooper Machinery Services provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors. With a proud heritage dating back to 1833, Cooper Machinery Services is the OEM for legendary product lines including Cooper-Bessemer, Ajax, Superior, Gemini, TSI, CSI, Enterprise, and Joy. Headquartered in Houston, TX, but with commercial and services hubs around the world, Cooper Machinery Services provides world-class services to more than 22,000 units in its installed base.Our strength is our people. Each employee plays an integral role in our success and growth. With a commitment to our vision that strong relationships drive strong results and better business, our people make Cooper Machinery Services legendary. Job Overview:The Inside Sales Representative is responsible for building and managing relationships with customers and act as an advocate on their behalf while working together with other teams within the organization. The successful candidate provides direction and assistance to meet the goals set forth by the business to meet sales growth. In this role, you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and have the ability to resolve issues through immediate action or short-term planning. Essential Duties and Responsibilities:The Inside Sales Representative will be responsible for the following:Manage price/delivery inquiries, formal quote requests, sales orders, and service orders. This includes processing, expediting, problem solving and basic technical supportCoordinate product deliveries between four production sites worldwideDevelop and foster relationships with customers, account managers, and project managersReceive and resolve and/or escalate customer issues and inquiriesMaintain a customer focus while working in a fast-paced numbers driven environmentMeet and/or exceed all customer requirements in addition to departmental metricsEmbrace full “wing to wing” ownership of all commercial operations transactionsUnderstanding and knowledge of complex commercial terms, incoterms and ability to support point of contact to ensure execution of contractual termsAssist the warehouse pull parts and take inventoryPerforms other duties as assigned  Required Qualifications:High school diploma or GED requiredAssociate’s Degree from an accredited college or university (from an accredited school or institution strongly preferredMinimum 5-7 years of experience in sales or customer care experience in oil & gas, power, heavy equipment, or automation & controls) preferredMust speak and Write in Spanish (Mandatory)Excellent verbal, written communication, and interpersonal skills including telephone communication and active listeningStrong administrative and organizational skillsAbility to respond to unplanned situations and circumstancesAbility to read blueprints and shop manualsProficiency with Microsoft Office including Outlook, Excel, PowerPoint, and Word applicationsExperience with SAPExperience with Salesforce Competencies:Safety focusedService-orientedBusiness focusedA self-starterDependableStrong teamwork skillsResults oriented Sense of urgency Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, any other characteristic protected by law.

RESPONSIBILITIES:Kforce has a client that is seeking a Product Support Representative in Houston, TX.Responsibilities: Product Support Representative will provide technical support regarding our products to our customers experiencing usage or performance-based issues Monitor email and phone communication (both internal and external) to acknowledge and address reported issues with hardware, software, networking, and other computer-related technologies promptly and properly Determine the cause of the problem Handle problem recognition, research, isolation, resolution, and follow-up for issues that arise, properly document, and escalate more complex problems to supervisor or technical staff Log and track calls and maintain history records and related problem documentation Attention to detail both in communications and monitoring requirements for production systems As a Product Support Representative, you will maintain an exceptional level of service and adhere to contractual customer performance requirement Collaborate with development, deployment, and field support teams to insure proper issue resolution and customer serviceREQUIREMENTS: Associates degree in Computer Science or related discipline and 3 years of experience or Bachelor's degree with one year of experience Typically requires a minimum of 3 years of help desk support or equivalent Strong understanding of help desk support principles including documentation and issue ownership Working knowledge of Windows Operating Systems and Microsoft Office applications Excellent customer service skills with a focus on call control, attention to detail, and methodical troubleshooting Strong analytical skills and reasoning ability to identified solutions to technical issues Ability to effectively communicate technical information to both customers and management in written and verbal form Ability to independently manage your time and handle multiple tasks Flexibility to work extra hours as required A+ Certified (not required) Familiarity with tolling industry (not required) The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

JOB DESCRIPTION GENERAL SUMMARY Furniture & Cabinet Wood Coatings Directly manage daily service requirements for assigned account(s)/territory. Assure proper and effective coverage of all assigned account(s). PRINCIPLE DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Ensure quality of coatings Analyze customer issues and troubleshoot technical problems. Directly responsible for all service activities within assigned territory/account(s) including: On-site product testing and refinement Customer personnel training and development as directed. Product and process issue resolution Process documentation in a timely manner and as directed. Process auditing Other assigned service requirements as directed/assigned. Stay up to date with product knowledge and industry trends to provide accurate and timely support. Provide appropriate and regular reporting of activities and accomplishments to Director of Strategic Initiatives and others as directed. Provide professional representation for the company at trade shows and with industry organizations and attend company functions as directed. Collaborate with other team members to escalate complex technical issues. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience and Education Required/Preferred High school graduate or equivalent required Minimum 1-year related finishing experience or laboratory formulation experience. Professional training in related business and/or professional seminars Specific Knowledge, Skills, and Abilities Required Excellent motivational facilitator skills Excellent people and leadership skills Excellent analytical and organizational skills Excellent verbal and written communication skills Excellent score on color examination Computer skills include word processing and spread sheets. Ability to objectively assess positive performance and address performance issues. Self-motivated, proactive, aggressive, and self-assured work ethics Provide leadership (leading by example with confident decision-making ability) Ability to think creatively to define and address personal, group or business needs and opportunities. Ability to travel as required. Reasoning Ability Comprehend technology uses and applications. Demonstrate outstanding problem solving and critical thinking skills. CERTIFICATES, LICENSES, REGISTRATIONS Valid driver's license PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions. While performing the essential functions of this job the employee is regularly required to walk, stand, bend, and/or stoop, grasp, handle or feel, talk and/or hear. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and or move up to 100 pounds. The employee is frequently required to bend, squat, and stoop. The employee is required to sit, walk, lift, carry, push, pull, climb, and kneel in this position. The employee must be physically able to meet demands required by frequent travel to and from customer sites. WORK ENVIRONMENT The work environment is representative of those an employee would encounter in a typical manufacturing environment with moderate solvent odors and normal hazards associated with handling, compounding and application of coatings may be present. Most duties will be performed within assigned customer or prospective customer manufacturing facilities. Other duties will be performed within RPM WFG or customer corporate, lab, and distribution facility sites. Appropriate personal protective equipment is provided to always enable proper health and safety precautions. HMIS and MSDS guidelines must be followed when working with raw materials and coatings to assure safety. KEY PERFORMANCE INDICATORS (KPI) Achieve 100% or better of monthly, quarterly, and annual service plans for assigned accounts/ territory. Encourage, develop, and assist in increasing sales volume. Maintain and expand his or her knowledge of the company's policies, products, and programs. Exhibit initiative for advancement Attend meetings and/or classes to advance job-related skills. Excellent attendance record

 Job Title:             Field Service RepresentativeFLSA Status:       Non-Exempt Department:        ServicesGroup                   Regular Full TimeLocation:             HQ Port Northwest About Cooper Machinery Services: Cooper Machinery Services provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors. With a proud heritage dating back to 1833, Cooper Machinery Services is the OEM for legendary product lines including Cooper-Bessemer, Ajax, Superior, Gemini, TSI, CSI, Enterprise, and Joy. Headquartered in Houston, TX, but with commercial and services hubs around the world, Cooper Machinery Services provides world-class services to more than 22,000 units in its installed base. Our strength is our people. Each employee plays an integral role in our success and growth. With a commitment to our vision that strong relationships drive strong results and better business, our people make Cooper Machinery Services legendary.  General Field Service Representative Summary: Field Service Representative will provide hands-on technical and operations support of Reciprocating Compression equipment and supporting utility systems within customer facilities during commissioning, start-up, operations, preventive maintenance, corrective maintenance, performance testing, and trouble-shooting situations as required. Subject Matter experts that run individual jobs and are the appointed Cooper liaison to the customer. Oversee and delegate work assignments. Responsible for writing up Field Service workbooks.  To be a successful Field Service Representative, you should have excellent problem-solving and time management skills. Ultimately, a top-notch field service representative should have strong leadership, sales, service, and marketing skills. Essential Duties and Responsibilities: The responsibilities of the field service representative include undertaking customer support tasks, completing on-site installations, repairs, maintenance, and tests, and ensuring proper task management so that all work progresses according to the schedule. Serve as a Technical Subject Matter Expert (SME) in all technical areas of Field Services customer support.  Providing technical and mechanical services support to all internal and external customers in settings such as workshops, compressor stations, process plants, etc.  The incumbent is also expected to be an expert in the following: Providing on-site technical support and performing customer support tasks.Delivering, installing, repairing, maintaining, and testing equipment.Resolving operational issues in the field.Identifying any issues and performing troubleshooting procedures.Determining customer needs and offering recommendations.Collaborating with colleagues and sharing information to ensure top-notch customer support.Managing work progress and ensuring adherence to schedules.Tracking and documenting work progress and writing service reports.Adhering to all of the company's rules and regulations.Developing and maintaining strong customer relationships.Travel 200-300 days per year anywhere from 2-14 weeks at a time.Work extended hours up to 10-14 hours per day including weekends/holidays, 6 – 7 days per week. A typical work week can be 60-84 hours.Ascend/descend ladders to examine equipment, position yourself to examine equipment including in confined spaces, move boxes weighing from 40 -50 pounds, work in outdoor weather conditions, walk long distances and share company vehicles with other employees at customer sites. Qualifications: Minimum 10 to 15 years of experience in Reciprocating CompressionMeets all sublevel (FS Mechanic I, II, III, IV and Crew Chief) requirementsMust have the following attributes:Safety focused, Service-oriented, Business focused, A self-starterDependable with ability to multiple-task successfullyMature, with the ability to take and provide direction and thick on the fly based on the type of work and needs of the customer / businessProfessional administrative and organizational skills, Results oriented with a sense of urgencyExcellent verbal and written communication skills and above average interpersonal skills are requiredClear, concise, and accurate service reporting is requiredEducation - Complete training for the following:Associates Degree with a technical concentration (Bachelor’s Degree recommended) or equivalent work experience (minimum)Formal training in a technical certificate programTechnical training in the oil and gas industry or associated industryCompletion of all Reciprocating Compression Systems product trainingMaster the Core competenciesAdvanced Special toolingAdvanced Engine & Compressor Theory, OEM and Non-OEMAdvanced Product KnowledgeCooper Bessemer, Ajax, Superior Engine, Superior Compressor,  Gemini Compressor, Clark, Waukesha, Dresser, CaterpillarMastery of Advanced Shop Math SkillsMastery of Computer skills – Word & ExcelMastery of product documentation e.g., engineering standards, blueprints, drawings, schematics, Bill of Materials, Service bulletins…etc.Advanced leadership skillsMastery of Engine BalancingMastery Web Deflection/AlignmentProduct Knowledge  Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, any other characteristic protected by law.

Job DescriptionJob Title: Sales Support Representative - District Sales SupportReports To: Senior Manager Operational EffectivenessGroup/Division: SDG/HMD/HealthCare Market DivisionCareer Band: 4Job Track: ProfessionalLocation: Houston/ PittsburghNo. of Direct Reports: 0Day/Shift-HYBRID | ON-SITE 3 Days a weekFLSA Status: HourlyPosition Summary: The primary duty of this position is to support their assigned sales team with defined responsibilities and act on behalf of the salesperson to prioritize and resolve process issues that impact the customer and sales team productivity. This role will also provide a variety of reports for their teams for both internal and external distribution.In performing the primary duties, the Sales Support Representative exercises discretion and independent judgment with respect to activity based problem resolutions in the company's pursuit of business growth and prioritizing workload. A majority of the time, this role will be making decisions around prioritizing issue resolution tasks and working with the various functional areas and customers to resolve issues. Additionally, the Sales Support Representative will be participate as a key team member to conduct root cause analysis of repeating issues and work with the functional areas on Kaizen project teams improve processes and find permanent solutions to these issues. This role will perform work that requires knowledge of the Healthcare Market Division's data management system, sales processes and other internal processes involving Customer Service, Finance, Pricing and other areas. The Sales Support Representative partners with the Account Managers, District Sales Managers and Regional Vice President sales teams, Marketing team members, Contract Administration and Shared Services departments to enable the sales team to maintain customer loyalty, improve customer satisfaction, improve sales productivity, support key business initiatives, enable achievement of sales targets.Key Responsibilities:Prioritize research and resolve issues that impact the customer and sales productivity including pricing, shipping, billing, invoicing, backorders, returns, transportation, EDI, order charge and other defined issues.Increase sales effectiveness by interacting with functional areas in the execution and follow through of sales processes that are administratively burdensome and time consuming for the sales team including pricing, rebates, stock requests, standing orders and complex quotes.Produce and distribute internal and external reports to determine products that are on backorder; research and resolve high priority issues by contacting warehouses and vendors to ship and bill orders.Process customer-facing Business Reviews, report cards, and dashboards for customer presentations.Process history of sales, invoice history, contract models and other designated reports as requested by the Account Manager.Accurately record and document support activities and assist in identifying reoccurring issues that require root cause analysis.Participate in process improvement projects that improve productivity, efficiency and enhance the customer experience.Participate in training and development programs as a means of continuous improvement.Performs other duties as assignedMinimum Requirements/Qualifications: Excellent organizational/team work skills.Previous experience with mainframe and/or database systems.This Role operates within a Matrix environment requiring the post holder to work effectively with multiple stakeholders, to manage both competing requirements and concurrent project activity.Strong project, time and stakeholder management competency is therefore essential to maintain several priorities and meet established deadlines.Ability to manage self, including time and surrounding circumstances to deliver both short term and long term goals.Strong work-ethic, the ideal candidate will have a commitment to continuous learning and development, and seek opportunities to stretch capabilities.Effectively perform your duties while acting at all times in accordance with the Dignity at Work Policy, Code of Business Conduct and Ethics and our values of Integrity, Intensity, Innovation and Involvement.Bachelor's degree in Science or Business or equivalent years of experience required.2+ years of Customer or Sales support experience.Occasional travel as required for training and sales meetings.Non-Negotiable Hiring Criteria: Ability to communicate with business partners in a professional manner in verbal and written mode.Must possess computer proficiency in Word, PowerPoint, and ExcelMust have working knowledge of Cognos or other business intelligence tool.Ability to initiate, prioritize, and self-direct workload.Strong orientation to accuracy and detail.No relocation assistance, must start withing 6-weeks of accepting offerRole not approved for sponsorship now or in the future

We are ZimVie, a publicly traded, global life sciences leader focused on restoring daily life by advancing clinical technology to improve patients' smiles, function, and confidence. Our company is founded on a legacy of trusted brands, products, and clinical evidence made possible through an inclusive and collaborative culture that empowers our team members to bring their whole selves - their best selves - to work every day to accomplish our Mission. Together, our dedicated, diverse global team is shaping an exciting future for ZimVie - we hope you'll consider being a part of it!Job SummaryThe purpose of this field-based role is to work in conjunction with a Sales Representative or Senior Sales Representative in a designated territory to maintain and grow business with current prescribers and to consistently deliver expected sales results with a specific list of surgeons or accounts in the assigned territory.Principal Duties and ResponsibilitiesOutlines, communicates, and delivers on all quarterly sales priorities and commitments.Develops strong relationships with current surgeon customers and accounts to consistently maintain and grow business.Calls on and closes business with specified surgeon and/or account target list.Consistently follows up and services surgeons and accounts regularly.Submits electronic orders and supporting documentation through The HUB.Provides excellent customer support to accounts, surgeons, and their patients.Meets patients in the office or conducts virtual fittings & applications of prescribed device(s) according to the product labeling.Records the application of the device(s) and associated components or accessories on The HUB directly following each fitting & application.Develops and maintains a high level of technical expertise and sales proficiency to meet the needs of surgeon customers and their patients.Provides and submits accurate and relevant sales projections on a regular cadence.Reports to the relevant sales manager for the area (i.e., Area Sales Manager or Regional Sales Director).This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.Expected Areas of Competence (i.e., knowledge, skills, and abilities)Strictly adheres to all laws and industry standards and/or guidelines.Adheres with all ZimVie's policies and Standard Operating Procedures (SOPs).Appropriate, effective, and compliant promotion or support of ZimVie's products according to each product labeling.Understanding and utilization of insurance reimbursement and payer criteria. Commits to fully engaging, learning from, and completing all Z-Learn Learning Management System (LMS) training courses on time.Timely and comprehensive reporting of all product complaint. Accurate and timely reporting of approved company expenses.Consistent and accurate product inventory management.Proficiency with internet utilization.Proficiency in Microsoft Office Programs (i.e., Word, Excel, PowerPoint, Outlook).Experience with Salesforce.com or equivalent CRM preferred.Experience with Z-Learn or equivalent Learning Management System (LMS) preferred.Education/Experience RequirementsTechnical Expertise: Ability to quickly and efficiently become proficient in articulating and promoting applicable technology and product information based on the labeling, utilizing research to differentiate the technologies and products with an evidence-based medicine approach, and effectively articulate key messaging and position the technologies and products to consistently capture competitive market share. Sales Skills: Basic understanding and demonstrated use of a consultative sales model(s) and skills to consistently maintain and support business growth with targeted physicians. Proven track-record of building strong, interpersonal business relationships. Strong Business Acumen: Demonstration of Specific, Measurable, Agreed upon, Realistic, and Time-based (SMART) goals to achieve expected sales results. Ability to utilize a Strategic Territory Plan to effectively target, track, and measure progress with impactful accounts and manage territory business with applicable tools. Bachelor's degree with 1+ years of dental or sales experience. Will consider other commensurate education and experience.Travel RequirementsUp to 95% local travel within the defined territory.Up to 15% overnight travel may be required for sales meetings and trainings.ZimVie is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants for employment and employment decisions, including hiring, promotion, transfer, demotion, evaluation, compensation, and separation, are considered without regard to race, color, religion, religious beliefs, creed, national origin, ancestry, citizenship status, age, gender/sex (including pregnancy, childbirth, related medical conditions, lactation and breastfeeding), gender identity or expression (including transgender status), sexual orientation, marital status, military status, protected veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other status protected under applicable federal, state and local laws.ZimVie generally does not sponsor applicant work visas for this position.

A key Optimus client is needing a POS Technical Support Manager for their retail petroleum business. The candidate will have experience and technical knowledge of retail Point of Sale ("POS") payment card systems, (Ideally, U.S. Petroleum retail payments.) and vendors/manufacturers ("POS Vendors") for the purpose of managing relationships and providing support for escalations between all POS program interfaces and technology stakeholders. The candidate will also have an excellent knowledge-base of PCI DSS compliance.Relocation is available for this position.Qualified candidates please send your resume to [email protected] Qualifications:College Degree (Bachelors Level) with 5-years minimum experience. Or 8 years' experience in lieu of degree.Experience related to retail POS network architecture data security and compliance (Preferably U.S. Petroleum Payments).Verifone Base v53.33 or 53.40 experienceGilbarco Passport v21.03 experiencePoint of sale equipment installation (Hardware and Software).Petroleum retail operations experience - strongly preferredKnowledge of PCI DSS and the requirements to meet networking and technical annual assessment and certification.Create and/or update POS technical implementation and POS installation guide graphics and documentation to ensure it is implemented securely, with the company's programs, and meets PA-DSS and PCI DSS and that third-party technicians installing can easily understand and accurately install and implement.Customer service skills.Problem solving skills.Self-Starter with the ability to foresee and work potential issues.Excellent oral and written communication skills.Advanced understanding of Point of Sale equipment.Previous POS hardware/software technical certifications helpful.Advanced Personal Computer usage (Hardware and Software).Working knowledge of Outlook, Visio, Excel, PowerPoint and Word.Per our client's specifications, candidates are required to be US Citizens, Green Card holders, or independently authorized to work in the US . We are unable to provide H1 visa sponsorship at this time.

Are you a tech-savvy individual with a passion for providing exceptional support? We are seeking a dynamic Regional Technical Support Specialist to join a prestigious law firm based in the heart of San Francisco. As a key member of the IT team, you will play a crucial role in ensuring the seamless operation of technology systems across regional offices.**Role is Hybrid in the Houston, Tx location****Pay range is $65K to $80K**Responsibilities:Provide technical support to end-users, addressing hardware, software, and network issues promptly and effectively.Collaborate with the IT team to deploy, configure, and maintain computer systems, servers, and other IT infrastructure.Troubleshoot and resolve technical problems related to legal software applications, ensuring attorneys and staff have optimal access to necessary tools.Conduct training sessions for staff on new technologies and software applications.Manage and maintain inventory of hardware and software assets.Assist in the planning and execution of IT projects, ensuring successful implementation.Qualifications:3+ years experience in a technical support role, preferably in a legal or professional services environment.Strong knowledge of legal software applications and familiarity with law firm technology requirements.(such as Microsoft office and NETDocuments)Excellent hardware/software troubleshooting and problem-solving skills.Familiarity with Windows and Mac operating systems.Solid understanding of fundamental office local area networking.Exceptional communication and interpersonal skills.Experience with MDM(mobile device management).Education:Bachelor's degree in Information Technology, Computer Science, or related field.

Recognized as the leading software development company in the Americas, our client offers 100% remote modality and an excellent work environment in which employees can thrive, and work in multicultural teams, with flexible schedules and endless growth opportunities.About the Role:We are looking for a Client Relations Representative with proven experience and a passion for selling technology solutions, to join our Sales Team and help spearhead our growth.As a Client Representative, you will play a critical and active role in the day-to-day operations. This is an excellent opportunity to be one of the key members of our world-class Sales team and position yourself for unique career growth opportunities.What You'll Do:- Upload Data of New Leads to the ERP (database) and the Marketing SpreadSheet.- Forward essential information to other teams such as Recruiting and HR.- Perform extensive searches on the Web to find Lead's & Company's Contact Information.- Connect with clients and your team through our chat system and obtain all the relevant information needed.- Establish, develop, and maintain positive business and customer relationships.Here's what we are looking for:- 3+ years of relevant experience as a Data Entry or Sales Agent.- Experience in Sales Support roles.- Solid technical background with understanding and/or hands-on experience in software development and web technologies.- An impressive network of potential new clients in the IT Industry and/or Verticals.- Target-driven and high networking abilities.- Ability to work independently as well as within a team.- Self-motivated with a results-driven approach.- Detail-oriented and deadline-driven.- Advanced English level.Benefits:- 100% remote work.- Flexible hours - make your own schedule!- Diverse and multicultural work environment.- Paid parental leave, vacation & holidays.- Hardware setup for you to work from home. - Excellent compensation - well above the market average.- Extensive opportunities for growth and professional development thanks to our mentoring system.Enjoy the opportunity to have a dynamic lifestyle, better health, and wellness. Find renewed passion in your job, improve your productivity, and benefit from attractive growth opportunities for your career.If you are interested in being part of a team composed of the best professionals and working 100% goal-oriented in an innovative environment, but with the structure and resources of a multinational market leader, do not hesitate to apply!