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Services Engineer Salary in Chicago, IL

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Description Engineer III Location: This position will work a hybrid model (remote and office). The Ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations. A proud member of the Elevance Health family of companies, Carelon Medical Benefits Management, formerly AIM Specialty Health, is a benefit- management leader in Illinois. Our platform delivers significant cost- of-care savings across an expanding set of clinical domains, including radiology, cardiology and oncology. The Engineer III will be responsible for the delivery of end to end system development and maintenance on complex technology systems within assigned client group, business unit or corporate department. How you will make an impact: Development on medium to large complex customer technology platforms or architectures. Maintains active relationships with internal and/or external stakeholder to develop business requirements. 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Aids in integrating activities with other IT departments for successful implementation and support of project efforts. Provides on call support and monitors the system and identifies system deficiencies. Minimum Requirements: Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 3 years experience on one platform, multi database, multi language or multi business application; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Experience in in front-end web technologies including HTML, CSS, AJAX, and JSON, coupled with expertise in JavaScript frameworks such as jQuery, AngularJS, and Angular 8,12, 16. Experience in developing REST using Spring Rest, JAX-RS and SOAP web services using JAX-WS. Experience working on frameworks and tools like Spring MVC, Spring Boot, Junit, Mockito, Maven, Gradle, Ajax, GIT, SVN, Bamboo, Jenkins, Urban Code, Splunk. Knowledge working on Asynchronous message-driven architecture patterns using JMS, Amazon SQS. Experience working on different databases like Oracle, Sybase, MongoDB, MSSQL, MySQL and strong knowledge in SQL, PLSQL, and store Procedures. Extensive knowledge in containerizing and deploying Java applications using Docker, Docker compose, ECR, Kubernetes. Working Knowledge in integrating CI/CD pipelines with tools like Terraform, AWS CloudFormation, and Jenkins. Experience in addressing and fixing application vulnerabilities using security tools such as Checkmarx, Veracode. Proficient in leveraging Amazon Web Services (AWS), including hands-on experience with core services such as EC2, ECS, API Gateway, S3, IAM, CloudWatch, Step functions, Lambda and CloudFront Experience working in Agile environment for software development. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance.
Team Leader Revenue Protection and Field Services
WEC Energy Group, Chicago, Illinois, United States
Team Leader Revenue Protection and Field Services WBS, a subsidiary of WEC Energy Group, is seeking a Team Leader Revenue Protection and Field Services in our Chicago IL Location. Job Summary The primary responsibilities include managing the daily activities of the Revenue Protection and Field Services functions and supervising the Revenue Protection and Field Services field and administrative support staff. Job Responsibilities The Team Lead of Revenue Protection and Credit & Collections Field Services is responsible for managing a staff of employees engaged in investigating theft and fraud against the corporation as well as directing activities of C&C Field Services employees. The Team Lead is also responsible for creating policy and procedure to assist in the mitigation of safety risks/hazards associated with energy theft and C&C Field Services. + Responsible for managing Revenue Protection and Collection field and office processes + Ensures that all employee and customer’s needs are met in a safe, efficient and timely manner through the effective management of personnel, equipment and materials. + Educates and reinforces the use of safe work practices and ensures compliance to Wisconsin/Michigan commission rules and regulations and OSHA regulations. + Demonstrates a sound knowledge of department/corporate goals and policies in order to develop expectations and direct work, + Continues to improve skills and acquire new skills; maintains knowledge of corporate and department tools, systems, policies and procedures. + Monitor performance of Revenue Protection employees and Collections Field Service employees (absence reporting, scheduling, productivity, work volume etc.) to achieve high levels of accuracy and productivity. + Interview, hire, on-board, and train employees. + Provide direction, coaching, counseling, discipline, continued education and development to team members. + Assist Field Service Manager in development and implementation of WEC overall Revenue Protection Plan + Utilize data analytics to drive continuous improvement Represent WEC interests to metering security device suppliers, and organizations such as the Midwest Energy Theft Association and the International Revenue Protection Association. + Ensures that service levels meet customer needs and corporate goals. + Provides process documentation and improvement, sets service levels for work, adjust schedules, work rules or procedures, as needed, to accomplish objectives. + Ensures proper administration of all union contract provisions and management of union concerns. + Supports administrative team members investigating Billing Disputes and Identity Theft claims to protect against unnecessary losses and to ensure Red Flag compliance. + Monitors administrative team to ensure timely response to Subpoena and other legal inquiries. + Provide expert testimony in civil and criminal court actions + Supports customer satisfaction initiatives by investigating and providing timely responses to PSC Complaints; Executive Complaints; Pump it Up referrals; We-Care and Supervisor Call backs; customer disputes; escalated calls and inquiries from governmental agencies. + Works with other utilities and Public Service Commission to educate on handling energy theft or fraud situations Provides statistical tracking and status updates of the Revenue Protection Administrative Support staff + Effectively designs, develops and delivers presentations and training to all levels of management, internal and external staff. + Develops and maintains on-line training tools including the department On Line Encyclopedia. Oversees, and coordinates work performed by outside contractors. + Acts as the liaison to Government Agencies. Trains agencies and contractors to comply with Wisconsin legal requirements. + Prepares and conducts staff meetings. Minimum Experience Required + A minimum of an Bachelor‘s degree in Business or related field. Candidates with 10 years of experience in a collection, legal, customer operations or customer service/call center environment will be considered in lieu of the degree requirement. + At least 3-5 years of work experience in a collection, legal or customer service/call center environment. + Strong organization and conflict management skills; problem analysis and reasoning abilities. + Strong written and verbal communication skills. + Experience in team building and coaching. + Experience/advanced knowledge in customer programs and desktop applications. + Knowledge of all applicable Administrative code and Statutes as well as the rules and regulations for gas and electric industry is desirable. + Above average ability to analyze WEC billing and payment records. Preferred Qualifications + Experience in process improvement and developing processes. + Ability to problem solve when facing ambiguity. End Date: 05/05/2024 We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary. Learn more at Careers (https://www.wecenergygroup.com/careers/index.htm) WEC Energy Group and its subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected class. EEO/AA policies and statements (https://www.wecenergygroup.com/careers/equal-employment-opportunity.htm) Location: Chicago, IL, US, 60601 Company: WEC Energy Group (WEC) Req ID: 4063
Data Engineer
Pozent, Chicago, IL, US
10 - 12 years of experience working in large BI, DWH and EDL implementationsShould have strong experience in converting SQL/PL, Data transformations, Data quality and complex SQL's into data lakeExperience using Hadoop Distribution and it's all services for example: YARN, KUDU, OOZIE, IMPALA, HIVE, HBASE, SPARKWorking knowledge of Java / Python & REST APIConducts facilitated working sessions with technical executives and business expertsShould possess excellent communication and presentation skills and be able to explain complete data transformation and model mapping process.Understand of Graph DatabasesWillingness to learn new data lake technologies and hand on implementation.
Software Engineer
Vibes, Chicago
Vibes helps marketing, loyalty, and customer experience professionals at the world's most respected brands unlock new revenue and better service their customers by arming them with the technology and expertise they need to succeed in digital mobile marketing & engagement. The Vibes Mobile Engagement Platform enables marketers to easily manage and analyze all mobile communication channels including intelligent programmatic text messaging (SMS/MMS), push notifications, Apple Wallet, Google Wallet and mobile web campaigns - all through a single unified interface. Vibes has delivered more than ten billion mobile experiences on behalf of customers that include Polo Ralph Lauren, Chipotle, Discover, Kohl's and Allstate. To learn more about Vibes, visit www.vibes.com.Position Overview:We are seeking a collaborative, proactive, and results-driven full stack Software Engineer to join our dynamic and primarily remote team. In this role, you will play a crucial part in the development and maintenance of our cloud-based applications, with a focus on both backend Ruby on Rails and frontend React development. Additionally, you will be responsible for deploying and managing infrastructure using Terraform and ensuring optimal performance and scalability on AWS cloud services.An ideal candidate possesses a growth mindset, strategic thinking capacity, and strong communication skills. This role holds significant impact at Vibes during a period of exciting growth. In a world marked by constant change and uncertainty, one area that's growing rapidly is the digital consumer engagement space. Specifically, how brands establish personalized, 1-on-1 interactions with consumers at scale. This role places you at the heart of this exciting evolution in consumer engagement. If you're eager to build systems that offer large enterprises the latest innovations in mobile marketing technology and spread positive vibes, then you have an opportunity to thrive here.This is a full-time, hybrid position based in the greater Chicago metro area, reporting to the Director of Platform Engineering. In 2023, Vibes was recognized as a Built In Best Hybrid Place to Work.Responsibilities:Develop and maintain robust, scalable, and high-performance backend solutions using Ruby on Rails, incorporating serverless architecture, microservices, and BFF patterns.Design and implement responsive frontend interfaces using React.js/Typescript ensuring a seamless user experience.Collaborate with cross-functional teams to understand requirements, architect solutions, and deliver features within established timelines.Deploy and manage infrastructure components on AWS cloud using Terraform, ensuring reliability, security, and scalability.Troubleshoot and debug issues across the full stack, from frontend UI elements to backend database queries.Generalize in technology by maintaining broad knowledge about the entire system and the technologies used.Own systems by designing and implementing larger initiatives, owning the production operations and monitoring of the system, and being aware of its SLAs.Proactively support other team members and help them to be successful.Challenge team processes, looking for ways to improve them.Create an impact on the team as a whole vs. specific parts of it.Requirements & Qualifications:Bachelor's degree in Computer Science, Engineering, or related field.3+ years of professional experience as a Software Engineer, with a focus on full stack development.Strong proficiency in backend development using Ruby on Rails, with a solid understanding of object-oriented programming principles.Hands-on experience in frontend development using React.js, including state management with Redux or similar libraries.Proficiency in serverless architecture, microservices, and BFF patterns.Hands-on experience deploying and managing cloud infrastructure on AWS using Terraform or similar tools.Familiarity with containerization technologies such as Docker and container orchestration platforms is a plus.Passion for learning and staying updated on emerging technologies, best practices, and industry trends.Proven track record of driving innovation and implementing cutting-edge solutions.Dedication to delivering high-quality solutions that meet the needs of our clients and stakeholders, with a focus on usability, reliability, and scalability.Excellent problem-solving skills and the ability to troubleshoot complex issues across the full stack.Strong communication and collaboration skills, with the ability to work effectively in a fast-paced, team-oriented environment.Ability and willingness to travel to Vibes' downtown Chicago, IL, office several times a month.Authorized to work in the United States without the need for current or future employer sponsorship.Our Core Values:Respect, Honesty, and Integrity for All StakeholdersAlways be LearningRelentless Focus on the CustomerNever be SatisfiedCreate ValueSeek Accountability and OwnershipCompensation and Benefits: The compensation range for this role is $66,000 to $129,000, including base salary and performance-based bonuses. Final compensation will be determined by factors such as relevant work experience, skills, and certifications.Vibes offers a comprehensive benefits package, including competitive salaries, medical, dental, and vision coverage, 12 paid holidays + 1 rest week, flexible vacation and wellness days, commuter benefits, a 401(k) plan and match, short and long-term disability, life insurance, and a paid parental leave program. To learn more, please visit www.vibes.com/careers.We also provide what you need to thrive both in and outside of work:Positive, people-first work environmentProfessional development to cultivate your growthFlexible working schedule - where we can, we aim to make work, work for youCompany options - seeking accountability and ownership is one of our core values, this is a way for you to be an owner and share in our successWellness stipend - for you to take care of your mental and physical healthYour choice of MacBook or PC, along with a remote work stipend, to support your best workConcerned that you don't meet all the role requirements? Research shows that candidates from underrepresented backgrounds often hesitate to apply for roles if they don't meet all the criteria, unlike candidates from majority backgrounds who apply while meeting fewer requirements. We strongly encourage you to apply - we're interested in how you can contribute to our team!Notice to recruitment agencies: Vibes does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Vibes will not pay fees to any third-party agency or company that does not have a signed agreement with Vibes for this specific role.