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Safety Coordinator Salary in Boston, MA

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Maintenance Coordinator
Massachusetts General Hospital(MGH), Boston
NORTH END WATERFRONT HEALTHGENERAL SUMMARY/ OVERVIEW STATEMENT: Summarize the nature and level of work performed.Responsible for all maintenance aspects for the facility with a focus on vigilance toward compliance matters such as safety and environment of care.PRINCIPAL DUTIES AND RESPONSIBILITIES: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation.Responsible for all aspects of building repair and maintenance including but not limited to:DIRECT PATIENT CARE:Review all emergencies in the Health Center as appropriateEnsure a safe "Environment of Care" for the provision of full range of ambulatory services to both well and sick adult, elderly, disabled, or cognitively impaired patients including routine health care maintenance as well as episodic care for illness/injury, etc.Participate in scheduled night and weekend coverage of Health Center servicesMAINTENANCE:• Selects materials, supplies, and equipment from designated areas. Loads supplies onto cart and transports work cart to assigned areas• Sweeps, dust mops and wet-mops hard and resilient floors of assigned areas according to procedures. May use power vacuum equipment. • Dry dusts, damp dusts and washes horizontal and vertical surfaces, such as walls, doors, partitions, as well as ledges, pipes, corners, and other hard-to-reach surfaces as needed using step stools or ladders as necessary• Maintains all door glass surfaces clean and free of smudges• Dusts, washes and polishes moveable and fixed furniture and equipment items such as tables, desks, file cabinets and waste receptacles as required• Cleans and polishes mirrors, stainless steel, brass, and other decorative materials as necessary. Removes graffiti• Vacuums, spot cleans carpeted floors and weather mats when needed• Moves and arranges furniture and equipment in an orderly fashion after cleaning• Sanitizes and disinfects sinks, toilets, and other restroom fixtures and accessories. Refills dispensers as required• Carries out all responsibilities and duties related to facility requirements as defined by the Joint Commission and Department of Public Health, such as monthly inspections of fire extinguishers and emergency lighting• Disposes of waste, including contaminated waste according to procedures. Relines receptacles with clean bags. Transports trash to designated areas. Removes full needle boxes as needed and replaces with empty ones. Stores used needle boxes safely for disposal• Reports facility repair needs to the immediate supervisor• Returns unused supplies to designated areas and cleans and performs simple maintenance on manual equipment• Empties and transports recycle containers. Processes recycled paper according to HIPAA regulations• Participates in fire and disaster response drills or real emergencies• Disposes hazardous materials according to OSHA and JC regulations• Ensure the safety of patients and staff by conducting COVID screening to all patients and visitors• Maintain log of all deliveries and bring to correct departmentSUPERVISION AND QUALITY IMPROVEMENT:Interact closely with the Site Director and Facilities Director to ensure the provision of high-quality careInteract closely with all staff to ensure the provision of high-quality careParticipate in training of new staff in Health Center operationsParticipate in ongoing quality assurance programs and activitiesParticipate in performance improvement activities at least annuallyParticipate in appropriate committees for compliance purposes, i.e., Joint Commission, Safety, Emergency PreparednessCoordinate efforts of the Cleaning CompanyResponsible for the supervision of all outside contractors and vendors, insures all work is done satisfactorily, and approves paymentADMINISTRATIVE:Attend committee meetings: Safety, and Infection ControlParticipate in monthly multidisciplinary administrative meetingsCoordinate all fire safety efforts from a compliance perspective, including staff educationTests, maintains, tracks and coordinates all time-sensitive inspections/repairs, i.e., fire alarms, public safety, elevators, fire extinguishers, emergency lighting, sprinklers, and all other alarms systems, occupancy, hazardous waste removal, and provides necessary documentation to the Director of SafetyMaintenance and repair of HVAC systems including timer's, belts, thermostats, reheat boxes and controllersMaintains and insures safety of all electrical panels, outlet switches and fluorescent lighting fixturesMaintains and repairs all plumbing fixtures including water heaters and sewage ejectorsTrouble shoots and repairs medical and dental equipment and devicesResponsible for general building upkeep, repair, and if necessary, replacement of wall coverings, paint and all flooring materialsResponds to building emergencies and alarms, requires vehicle and 24/7 on callQualifications QUALIFICATIONS: MUST be realistic, neither overstated nor understated, and related to the essential functions of the job.Education: High School, prefer training at vocational levelLicenses: NoneExperience: Basic Carpentry experienceSKILLS/ ABILITIES/ COMPETENCIES REQUIRED: MUST be realistic, measurable, objective, and related to the essential functions of the job.Ability to work with minimal supervision and maximum accountabilityExcellent computer skills, particularly with QuickBooks and Microsoft Office, including Word, Excel, Access, and OutlookExcellent people skills and ability to work with a dynamic leadership teamDemonstrated awareness of, and value for, the inclusion of cultural competence in task implementationPersonal qualities of integrity, credibility, and commitment to the organization's mission.Flexibility and ability to multi-taskAbility to work within an intricate, fast paced environment, while also driving toward solutions, continuous improvement, and growth• Must be able to speak, read and write English• Understand oral instructions and follow printed label instructions in English• Fluent in Spanish preferred• Knowledge of cleaning techniques, materials, supply and chemical usage, and the operation of manual and power equipment.• Ability to stand, walk, push, pull, bend, crouch, lift, reach and stretch throughout the workday• Push, pull, and move items weighing up to 75 pounds, occasionally lifting items weighing approximately 30 pounds• Interpersonal skills to exchange information courteously with patients, visitors, or office staff• Working knowledge of Safety and Infection Control protocols as they relate to an ambulatory medical setting - preferred• Will require Saturday mornings and some eveningsThe Following knowledge skills are helpful:General repairKnowledge of carpentryRepair walls and ceilingsBasic paintingBasic plumbing (non-licensed)Basic electric (non-licensed)Thermostat motorsHVAC unit maintenanceCompressor unitElevator equipment and timerBasic phone systemEmergency lightingSump pumpSprinkler systemsBasic key/lock repairVacuum unitWORKING CONDITIONS: Describe the conditions in which the work is performed.• Ambulatory health care settingSUPERVISORY RESPONSIBILITY: List the number of FTEs supervised.• Work in collaboration with various contractors• No responsibility for the work of others unless there is a contractor or a temporary employee for a special project• Responsible for orienting new maintenance employeesFISCAL RESPONSIBILITY: Indicate financial "scope" information, i.e.: size of budget, volume, revenue, etc.• Required to work within the confines of the health center budget• Must adhere to all policies and processes relevant to purchasing of itemsEEO Statement Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Application Coordinator
Mass General Brigham, Boston
As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research. We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step. Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration. General OverviewThe Application Coordinator reports directly to an Application Manager within the Departmental Application teams; s/he is part of a team dedicated to configuring, building, testing and activating the Cupid Application. Principal Duties and Responsibilities • Act as part of a team of software application and workflow experts to provide design & build expertise to analyze organization's current business practices and translate them into configurations and workflows, for successful product implementation• Ability to help guide decisions using application knowledge and analysis in a timely fashion • Participates in peer review for quality assurance of team member build, and assists with onboarding & mentoring of new team members• Works closely with end users to document business requirements, and translates those requirements into functional specifications and/or system build/configuration for the software application• Develops and executes test plans and performs other software quality assurance tasks• Provides ongoing support of the software applications by identifying and resolving issues, and escalating as needed for timely resolution• Provides high quality, customer-focused services• Runs reports, updates tables and performs other tasks associated with the ongoing operation of the software environment• Participates in regular team meetings to discuss team activities, issues and updates• Acts as team delegate/representative at department, project or other meetings, as assigned• Participates as needed with review of the training curriculum and end user documentation for the applications user community • Uses the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration • Other duties as assignedQualifications Qualifications• Bachelor's Degree required• 3-5 years of healthcare information technology experience • A combination of education and experience may be substituted for requirements• Must obtain Certification as outlined by program requirements Skills/Abilities/Competencies• Experience in the development, support or operation of software applications, preferably in a healthcare setting• Ability to document workflows and business processes• Strong interpersonal skills to effectively communicate with both technical and non-technical staff• Strong analytic and problem-solving skills• Ability to learn quickly• Knowledge of Microsoft Office 365 and other popular office productivity solutionsWorking ConditionsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.• This position requires occasional local travel to MGB sites, vendors, and/or conferences • On-call coverage expected as business needs dictate• Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.• Normal office working conditions. The noise level in the work environment is quiet to moderate.• While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.• Specific vision abilities required by this job include close vision, distance vision and depth perception.Supervisory Responsibility• No staff; provides guidance to less seasoned and new staff.Fiscal Responsibility• Demonstrates fiscal responsibility by effectively using MGB resources.EEO Statement Mass General Brigham is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
Operations Coordinator
Brigham & Women's Faulkner Hospital(BWFH), Boston
Schedule: 24hrsUnder the general direction the Manager of Operations and Finance, with daily tasking from supported Nurse Directors, the Operations Coordinator is responsible for a variety of administrative and financial non-nursing functions. The Operations Coordinator has responsibility for Service, Operations/Finance, Data Management, Personnel Management, Materials Management and Equipment, Quality Control and Data Collection and Reporting. As a member of the Patient Care Team, the Operations Coordinator is responsible for supporting Patient and Family Centered Care and takes a proactive role in the efficient operation of the unit. This role will also be responsible for the coordination and monitoring of schedules, payroll, patient classification, and other systems to support the patient care unit. Strong communication and organizational skill are required as well as sophisticated working knowledge of Microsoft Office applications. PRINCIPAL DUTIES AND RESPONSIBILITIES: SERVICE:As a member of the Patient Care Team, the Operations Coordinator is responsible for ensuring that the patient and family members are attended to in a professional manner. The Operations Coordinator is responsible for responding to the needs of the patient/family members in a timely manner and maintains a professional and friendly demeanor at all times. Provides reports to the Director and promotes service excellence to staff. The Operations Coordinator will work cohesively as a member of the Patient Care Team, and will take a proactive role in ensuring the smooth and efficient operation of the unit.Maintains hospital service standards, with particular attention to the ICARE standards personal/behavioral, staff teamwork, and patient-staff interaction guidelines.OPERATIONS AND FINANCE:Works cooperatively with the Nursing Director and Manager of Operations and Finance to develop and maintain systems for collecting information to measure unit (s) of productivity. Assists with the collection and analysis of budget informationCompletes weekly payroll (s) and enters data for schedules and actual staffing into Kronos systems.Monitors Patient Classification system daily and reminds nursing staff to complete classification. Produces reports to monitor unit compliance and analyze data. Maintains staff records (i.e. quarterly attendance calendars, FMLA, per diems, time schedules, inservices/competencies and educational records.)Monitors late/sick calls, produces overtime reports, supports vacation and holiday planning and schedules and works with leadership and professional development on inservice and competency training scheduling. Supports compliance with regulatory agency standards.DATA MANAGEMENT:Manages relevant databases, promotes security of information along with maintaining and auditing data to ensure quality control of systems. Primary systems include scheduling, payroll, and patient classification.Develops and maintains systems to ensure confidentiality and integrity of patient record in compliance with hospital policies, procedures, and standards.Contributes to the development of policies, procedures and systems which assure the effective operational functioning of the unit.Produces and maintains management data related to the operational needs and projects.HUMAN RESOURCES:Oversees the maintenance of confidential personnel information.Ensures completion of Annual Infection Control, Fire and Safety, OSHA, and other regulatory requirements and maintains records.Supports the Nurse Director with the annual performance evaluation process.Oversees and/or coordinates department on-boarding and orientation.MATERIALS MANAGEMENT/EQUIPMENT:Coordinates and maintains systems for: (a) control group of inventory levels: (b) outside purchasing of supplies and equipment and capital equipment.Establishes and maintains levels of regular supply itemsKeeps audit trail of equipment ordered and received. Ensures that equipment is safe and in proper working condition in coordination with other departments.Maintains accurate inventory of equipment essential to unit.Collaborates with Patient Care team in obtaining information/planning on new products/technology; facilitates the introduction of new equipment/supplies.Generates and submits operating and capital budget requests based on the unit/patient care needs in conjunction with appropriate resources.QUALITY:Collaborates with Nursing Director to keep unit regulatory ready, demonstrating knowledge of regulatory guidelines and ability to participate in unit quality programs.Participates in quality improvement projects.OTHER DUTIES:Participates on Nursing, Hospital, or Partner's Healthcare System teams, as appropriate.Assists Nursing Director (s) in creating and implementing systems with filing and distribution of information (i.e. policy changes, announcements, staff meeting minutes and maintains bulletin boards, email lists, and manuals.)Assists Nurse Director (s) in arranging meetings, agenda development, attendance and minutes. Completes special projects. Develops and participates in projects to enhance operations.Provides unit-level coverage for other Operations Coordinators during unscheduled absences or extended time off.Other duties as assigned.Brigham and Women's Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Women's Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive. At Brigham and Women's Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you're looking for more than a career, join Brigham and Women's Faulkner Hospital. Our patients call it better care. Our employees call it home.Qualifications Bachelor's Degree required.Demonstrates competence in each of the following programs: Excel, Microsoft Word, Access, Kronos, PowerpointAbility to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.Ability to work under pressure in a fast paced environment and meet deadlines.Strong communication skills - verbal and written.Strong interpersonal skills in order to communicate effectively with a diverse group of hospital and non-hospital personnel.Ability to foster a team environment and work as a team member.Basic financial/accounting skills.Independent judgment needed to organize work and set priorities.Understanding of medical terminologyDemonstration of flexibility and willingness to adapt to diverse roles as a member of the unit- based team.Staff adheres to all I C.A.R.E. StandardsEEO Statement Brigham and Women's Faulkner Hospitalis an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Application Coordinator
Mass General Brigham, Boston
About Us: As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.General Summary/ Overview: At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise. We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.Position Summary: • Cadence fundamental experience requirements o Questionso Ruleso Subgroupso Visit Type masterfile add/remove settingso Blockso Tagso SmartTextso Session Definitions/Limitso Poolso Centerso Modifierso Reporting workbench report/slicer dicero Referral Workqueue build/maintenanceo Appointment Request Workqueue build/maintenanceo Printing/Mapping add/remove settingso Provider Masterfile o Department Build/Facility Structure• Cadence Production Support- Generalo Strong understanding of Primary and Specilaty clinic workflowso End user general support - Cadence o ServiceNow ticket management or similar systemo Cadence Enhancements/Projects as assignedPrincipal Duties and Responsibilities: • Act as part of a team of software application and workflow experts to provide design & build expertise to analyze organization's current business practices and translate them into configurations and workflows, for successful product implementation• Participates in discussions to inform decisions using application knowledge and analysis in a timely fashion• Documents business requirements and translates those requirements into functional specifications and/or system build/configuration for the software application • Develops and executes test plans and performs other software quality assurance tasks• Provides ongoing support of the software applications by identifying and resolving issues, and escalating as needed for timely resolution• Provides high quality, customer-focused services• Runs reports and performs other tasks associated with the ongoing operation of the software environment• Participates in regular team meetings to discuss team activities, issues and updates.• Participates as needed with review of the training curriculum and end user documentation for the applications user community• Uses the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration• Other duties as assignedQualifications • Bachelor's Degree required• 3-5 years of healthcare information technology experience • A combination of education and experience may be substituted for requirements • Must obtain Certification as outlined by program requirements (HR working on wording)Skills/Abilities/Competencies: • Experience in the development, support or operation of software applications, preferably in a healthcare setting• Ability to document workflows and business processes• Strong interpersonal skills to effectively communicate with both technical and non-technical staff• Strong analytic and problem-solving skills• Ability to learn quickly• Knowledge of Microsoft Office 365 and other popular office productivity solutionsSupervisory Responsibilities: • No direct reports; may indirectly provide leadership and guidance to less seasoned and new staffFiscal Responsibility: • No direct budgetary responsibility• Demonstrates fiscal responsibility by effectively using Mass General Brigham resourcesWorking ConditionsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.• This position requires occasional local travel to MGB sites, vendors, and/or conferences • On-call coverage expected as business needs dictate• Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.• Normal office working conditions. The noise level in the work environment is quiet to moderate.• While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.• Specific vision abilities required by this job include close vision, distance vision and depth perception.EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
Unit Coordinator
Massachusetts General Hospital(MGH), Boston
GENERAL SUMMARY/ OVERVIEW STATEMENT: Under the general direction of the Nursing Director, the Unit Coordinator (UC) provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. The UC is expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. The UC is responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. The UC is expected to provide outstanding services for every customer interaction.PRINCIPAL DUTIES AND RESPONSIBILITIES: 1.0 Communication and Customer Service:1.1 Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner. 1.2 Responds to and/or triages requests. 1.3 Escorts patients when appropriate 1.4 Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit:• Facilitates effective communication both directly and through utilization of communication tools- including telephone, paging, patient call system, fax, computer, and, using handheld devices in a timely manner 1.5 Supports and resolves processes related to the securing of patient belongings and valuables.1.6 Schedules consultations, tests, procedures, and patient transport to other departments.1.7 Assures adequate supply of admission packets for incoming patients per unit protocol.1.8 Maintains patient confidentiality at all times.1.9 May monitor Patient Acuity system and sends reminders to staff via handheld devices to complete this work. 1.10 Schedules discharge follow up appointments (as per unit workflow)2.0 Tasks Supporting Medications and Laboratory department (as per hospital policies and unit-based workflow):2.1 Supports securing and storage of medications. 2.2 Uses pneumatic tube to send and receive patient medications. 2.3 Assembles medications for transferring patients.2.4 Returns unneeded medications to Pharmacy. 3.0 Tasks supporting management of the Patient Record3.1 Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput. 3.2 Maintains patient records for ready access and in compliance with hospital standards for:• Order, completeness, integrity, confidentiality 3.3 Files/scans medical record components in designated locations.3.4 Facilitates documentation associated with patient admissions, transfer, referral and discharge.3.5 Successfully monitors and resolves fax machine for incoming/outgoing transmissions.3.6 Assists with unit operations during periods of planned and unplanned Information System downtime 4.0 Tasks supporting the environment of Care:4.1 Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.4.2 Supports responsible management of supplies, equipment, materials and services.4.3 Orders, receives, unpacks and stocks unit supplies.4.4 Monitors inventories and provides input into par level changes.4.5 Assists in maintaining compliance with Environment of Care Standards. 4.6 Maintains cleanliness and order of workspace, and compliance logs for refrigerators in nourishment center, discards expired contents of refrigerator, and electronic device management.4.7 Oversees specialty equipment and tracks lost equipment.4.8 Maintains conference room bookings (where applicable) 4.9 Follows up on equipment returns/ borrowing of equipment. 4.10 Ensures infection control signs and other patient caution signs are posted outside patient rooms. 4.11 Monitors secured and locked units and follows hospital security policy regarding entry to secured units.5.0 Professional Responsibilities: 5.1 Collaborates with the Nursing Director to identify and meet needs for continuing education.5.2 Completes required training in a timely manner.5.3 Attends/views in-services to remain current with changes in policies, procedures and practices.5.4 Participates in and supports quality and process improvement initiatives.5.5 Participates in the orientation of all staff.5.6 Adheres to hospital, departmental and unit-based guidelines. 5.7 Complies with timekeeping policies including proper use of UKG. 5.8 Adheres to attendance standards and dress code standards. 5.9 Willingly performs other tasks as necessary.Qualifications Customer Focus • Demonstrates a commitment to the MGH Mission, Credo and Boundaries, and to Nursing and Patient Care Services vision, values and guiding principles in creating a welcoming and professional environment.• Enthusiastically connects with a diverse population of patients, visitors, caregivers and coworkers.• Anticipates, identifies and meets customers' needs.• Prioritizes work in alignment with the needs of the patient, family members, caregivers and colleagues; always considers the best interest of the patient.• Acts as a central resource and often first point of contact for patients, families, providers, coworkers and external departments.• Respects patient confidentiality.• Maintains a quiet environment Collaboration & Teamwork • Exhibits diplomacy and communicates with patients, families, caregivers and coworkers in a manner that demonstrates respect, professionalism and a commitment to the team.• Proactively communicates information and offers assistance to others.• Demonstrates strong listening and verbal skills. • Participates in department initiatives and contributes to team's success.• Assists in mentoring new staff as directed.• Provides coverage for breaks and mealtimes• Floats to other units to assist in coverageFlexibility & Resilience• Responds to change with a positive attitude and remains open-minded.• Demonstrates a willingness to learn.• Adapts to shifting priorities in response to the needs of patients, visitors, caregivers, coworkers and hospital's needs.• Demonstrates ability to rebound quickly when confronted with challenging situations.• Demonstrates an understanding of Disaster protocols to include fire, safety, code calls, per the mandatory training, as outlined by MGH and Joint Commission on Accreditation of Hospital guidelines.Problem-Solving and Follow-Through • Demonstrates ability to make sound decisions and take appropriate action in a proactive manner.• Utilizes available resources and recognizes when a situation warrants assistance.• Identifies trends and opportunities for improvement.Attention to Detail• Provides highest quality in all aspects of work; checks and corrects own work to prevent mistakes.• Effectively prioritizes work, multi-tasks and endeavors to complete all work on time. • Holds self-accountable; strives for continual improvement.EDUCATION: • High school diploma or GED required, Associate degree or higher preferred. EXPERIENCE:• Previous customer service and experience in a health care setting strongly preferred. Previous employment demonstrating the skills and abilities listed above.• Proficiency with MS Windows and strong keyboard skills preferred. WORKING CONDITIONS:• General hospital setting.• Able to sit for extended periods of time.• Able to routinely lift 5-15 lbs or move items.EEO Statement Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Coordinator Patient Access SECHC
East Boston Neighborhood Health Center Corporation, Boston
Thank you for your interest in careers at EBNHC!Everywhere you turn, you can feel it.  There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country.  From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.Interested in this position?  Apply on-line and create a personal candidate account!Current Employees of EBNHC - Please use the internal careers portal to apply for positions.To learn more about working at EBNHC and our benefits, check out our Careers Page at careers.ebnhc.org.Time Type: Full timeDepartment: RegistrationAll Locations: 1601 Washington StreetDescription: Primarily performs all registration and scheduling related activities in the South End Patient Access Department. This includes the delivery of exceptional customer service and the accurate and comprehensive collection, verification, and of demographic, insurance, and account information. In addition, the PAC supports various clinical department operations by answering incoming calls to the South End, performing primary functions such as appointment scheduling, coordinating refill requests, appropriately screening of calls that need to be transferred to a nurse, messages to providers, and outreach calls to patients by provider request. As a member of the Patient Access team, your goal is to maximize health center revenues through accurate comprehensive demographic, and account information and verified insurance coverage while facilitating efficient patient flow within the South End Location. A successful candidate would demonstrates superior customer service, written and verbal communication, judgment and problem solving skills.Essential Duties & Responsibilities                     Promotes a welcoming environment, being mindful of body language and side conversations, while consistently focusing on making patients feel welcomed by being attentive and responsive to their situation.Communicates accurately and clearly to make sure patient/colleague understands information providedDemonstrates the willingness to problem solve independently and the judgment to know when to seek assistance from othersIs responsive to feedback and demonstrates ability to apply feedbackMaintains a positive attitudeAdheres to Attendance, Punctuality, Dress code, Cell phone & all EBNHC policies such as privacy, patient identification and infection control.Maintain excellent punctuality and attendance.Timely and accurate completion and submission of timesheetsExhibits attentiveness at work by following EBNHC cell phone policy.Attends and actively participates in staff meetings and trainings.Maintains cooperative working relationships and builds team identity within the department, the Patient Access team and across the organizationDemonstrates self-motivation and independence by making optimal use of standby timeUnderstands the importance of covering all areas/tasks as needed to fulfill core departmental functions.Verifies insurance per dept protocol using external insurance websites/portals and or RTEWorks within the scope of the departmental guidelinesTakes detailed messages and documents/sends via the appropriate communication toolProficient in the use of the electronic medical record (Epic) as it pertains to department-based workflows/guidelines as well as other electronic network tools such as Workday, Outlook, MyChart.Reports delays in supply orders, safety and equipment problems, and malfunctioning or missing equipment.Interacts in manner that is mindful of the individual by being sensitive to culture, age, gender and lifestyleStrives to find common ground when interacting with patients and colleaguesSE PA Staff have a dual role: call center agents and registration staff. 50% or more of their time, they are functioning as call center agents.Promptly answers all incoming calls via Touchpoint for the following queues: Main line, Primary Care, Hass Center, Nutrition, Vision, Patient Services, and Behavioral Health. Also assist with the COVID lines as needed. Back up agents for Women’s Health, Pediatrics and Recovery Services lines.*plan to take service lines as prime agentsMeets departmental metric of completing 60-90 calls per dayAppropriately schedules, cancels, and or reschedules appointments for the following departments: Primary Care, Hass Center, Nutrition, Vision, Patient Services, Behavioral Health,, and the COVID DepartmentAppropriately creates telephone and refill encounters and routes to the appropriate poolsAppropriate create COVID lab orders in Epic and create negative test result letters as neededAppropriately refers patients to other departments when required and announces all warm transfer calls, in accordance to guidelines, to assure optimal delivery of customer service                                                                      Knowledge of “red flag”/urgent symptoms; know when immediate nurse involvement is needed                                                   Assists in escalated complaints that are not specifically requesting a supervisor and creates CRMs           Follows the check in/registration guidelinesFollows check out guidelines when at the Hass, covering in BH/Dental/Vision departments in personProcess co-pay, self-payment posting as appropriate and cash handling following EBNHC protocolMonitors waiting rooms when covering RegistrationProcess UDS, Privacy Notice, Consent to Bill/Treat forms, Care Partner forms, PHQ9, MVA/WC forms.Faxing sorting and distributionComplete pre-registration WQs for Primary Care (includes WH and Pedi), Nutrition, Vision, BH, Dental, Recovery Services, Neurology, Acupuncture, and Pedi AsthmaComplete the telehealth reports for all departments/providers at South EndCompletes the Nutrition WQ/outreaches in the SE Internal WQCompletes the in basket/staff messages request from providersEDUCATION: High School Diploma or G.E. Equivalent required.EXPERIENCE:One year of customer service experience previous experience in health insurance or medical setting strongly preferred.SKILLS/ABILITIES:Bilingual in English and Spanish required. Demonstrates ability to work in a fast paced environment performing multiple tasks simultaneously.
Application Coordinator
Mass General Brigham, Boston
About UsAt Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise. We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.The OpportunityThe Application Coordinator reports directly to the Digital Home Health Application Manager. The person in this role will focus on the Epic Clinical and Business Applications that support home care and hospice departments within Mass General Brigham. S/he is part of a team dedicated to configuring, building, testing and activating the Home Health application. This role also consists of remote support of trouble tickets, telephone support, and remote sessions.Position SummaryThe Application Coordinator reports directly to the Digital Home Health Application Manager. The person in this role will focus on the Epic Clinical and Business Applications that support home care and hospice departments within Mass General Brigham. S/he is part of a team dedicated to configuring, building, testing and activating the Home Health application. This role also consists of remote support of trouble tickets, telephone support, and remote sessionsPrincipal Duties and Responsibilities• Act as part of a team of software application and workflow experts to provide design & build expertise to analyze organization's current business practices and translate them into configurations and workflows, for successful product implementation• Ability to help guide decisions using application knowledge and analysis in a timely fashion • Participates in peer review for quality assurance of team member build, and assists with onboarding & mentoring of new team members• Works closely with end users to document business requirements, and translates those requirements into functional specifications and/or system build/configuration for the software application• Develops and executes test plans and performs other software quality assurance tasks• Provides ongoing support of the software applications by identifying and resolving issues, and escalating as needed for timely resolution• Provides high quality, customer-focused services• Runs reports, updates tables and performs other tasks associated with the ongoing operation of the software environment• Participates in regular team meetings to discuss team activities, issues and updates• Acts as team delegate/representative at department, project or other meetings, as assigned• Participates as needed with review of the training curriculum and end user documentation for the applications user community • Uses the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration • Other duties as assignedQualifications Qualifications• Bachelor's Degree required• 5+ years of healthcare information technology experience• A combination of education and experience may be substituted for requirements • Must obtain Certification as outlined by program requirementsSkills/Abilities/Competencies• Experience in the development, support or operation of software applications in a healthcare setting• Excellent oral and written communication skills• Strong interpersonal skills to effectively communicate with both technical and non-technical staff• Demonstrated analytic and problem-solving skills• Ability to learn quickly• Knowledge of Microsoft Office 365 and other popular office productivity solutionsWorking ConditionsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.• This position requires occasional local travel to MGB sites, vendors, and/or conferences• On-call coverage expected as business needs dictate• Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.• Normal office working conditions. The noise level in the work environment is quiet to moderate.• While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.• Specific vision abilities required by this job include close vision, distance vision and depth perception.Supervisory Responsibility• No direct reports; may indirectly provide leadership and guidance to less seasoned and new staffFiscal Responsibility• No direct budgetary responsibility• Demonstrates fiscal responsibility by effectively using Mass General Brigham ResourcesEEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
Application Coordinator
Mass General Brigham, Boston
About UsAt Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise. We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.The OpportunityThe Application Coordinator reports directly to the Digital Home Health Application Manager. The person in this role will focus on the Epic Clinical and Business Applications that support home care and hospice departments within Mass General Brigham. S/he is part of a team dedicated to configuring, building, testing and activating the Home Health application. This role also consists of remote support of trouble tickets, telephone support, and remote sessions.Position SummaryThe Application Coordinator reports directly to the Digital Home Health Application Manager. The person in this role will focus on the Epic Clinical and Business Applications that support home care and hospice departments within Mass General Brigham. S/he is part of a team dedicated to configuring, building, testing and activating the Home Health application. This role also consists of remote support of trouble tickets, telephone support, and remote sessionsPrincipal Duties and Responsibilities• Act as part of a team of software application and workflow experts to provide design & build expertise to analyze organization's current business practices and translate them into configurations and workflows, for successful product implementation• Ability to help guide decisions using application knowledge and analysis in a timely fashion • Participates in peer review for quality assurance of team member build, and assists with onboarding & mentoring of new team members• Works closely with end users to document business requirements, and translates those requirements into functional specifications and/or system build/configuration for the software application• Develops and executes test plans and performs other software quality assurance tasks• Provides ongoing support of the software applications by identifying and resolving issues, and escalating as needed for timely resolution• Provides high quality, customer-focused services• Runs reports, updates tables and performs other tasks associated with the ongoing operation of the software environment• Participates in regular team meetings to discuss team activities, issues and updates• Acts as team delegate/representative at department, project or other meetings, as assigned• Participates as needed with review of the training curriculum and end user documentation for the applications user community • Uses the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration • Other duties as assignedQualifications Qualifications• Bachelor's Degree required • 5+ years of healthcare information technology experience • A combination of education and experience may be substituted for requirements • Must obtain Certification as outlined by program requirementsSkills/Abilities/Competencies• Experience in the development, support or operation of software applications in a healthcare setting• Excellent oral and written communication skills• Strong interpersonal skills to effectively communicate with both technical and non-technical staff• Demonstrated analytic and problem-solving skills• Ability to learn quickly• Knowledge of Microsoft Office 365 and other popular office productivity solutionsWorking ConditionsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.• This position requires occasional local travel to MGB sites, vendors, and/or conferences• On-call coverage expected as business needs dictate• Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.• Normal office working conditions. The noise level in the work environment is quiet to moderate.• While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.• Specific vision abilities required by this job include close vision, distance vision and depth perception.Supervisory Responsibility• No direct reports; may indirectly provide leadership and guidance to less seasoned and new staffFiscal Responsibility• No direct budgetary responsibility • Demonstrates fiscal responsibility by effectively using Mass General Brigham ResourceEEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
Tenant Coordinator
Beacon Hill Staffing Group, LLC, Boston
Our client, a real estate firm in Boston, is seeking a Tenant Coordinator. This role comprises a Monday-Friday 9-5 schedule, is temp to hire, and compensates up to $26/hr depending on experience. Qualified candidates are encouraged to apply! Responsibilities Develop and maintain day to day relationship with Tenant Contacts. Ensure Tenants needs and requests are being met with their expectations. Resolve any Tenant issues and requests in a timely manner and escalate as appropriate.Customer Service and Tenant relations, including planning tenant events, tenant meetings, tenant gifts.Process tenant billings, prepare invoices, and distribute rent statementsManage the Building Engines Work Order System to ensure all Tenant requests are being dispatched, resolved, closed, and billed back if applicable.Prepare correspondence and manage daily reporting for all team membersMaintain lease and building files and Certificate of Insurance binders for tenants and vendorsPrepare and maintain all building contact lists, emergency information, parking assignments, purchase order log, etc.Assist with overseeing contracted vendors to ensure they are meeting terms of contract and scope of work.To include but not be limited to Cleaning, Security, Landscaping, Snow Removal, Pest Control and Waste Management.Be familiar with all pertinent documents for the Building, including leases, management agreements, associations, easements, and leasing materials.Assist with the annual Environmental Health & Safety Audit with Tenants of the Building.Review, Code and Process in a timely manner all invoices associated with the Buildings against the annual budget and verify amounts are correct per the contract.Work with vendors to resolve any issues with invoices and account balancesAssist in the collection of rent and miscellaneous charges required. Review aged receivable reports and follow up with Tenants for collection.Handle all filing of lease documents, invoices, correspondence, contracts, etc. for the property.Assist with management of Building access card systemsManage collection and entry of portfolio utility data into Energy Star Portfolio ManagerPerform all other duties as directed by Senior Property Manager & Property ManagerQualificationsBachelor's degree is preferred.1-2 years of experience in commercial real estate.Proficient in Microsoft Office - Word, Excel and Outlook.Familiarity with ARIBA/JDE and Building Engines/Prism work order systems.Ability to organize and manage multiple priorities/properties.Excellent customer service skills when interacting with both tenants and vendorsExcellent verbal and written communication skills.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future (TM)
Administrative Coordinator
Massachusetts General Hospital(MGH), Boston
GENERAL SUMMARY/ OVERVIEW STATEMENT:Reports to the Administrative Manager of OB/GYN and accountable to the Vice Chair of Quality, Equity & Safety. The Administrative Coordinator is responsible for scheduling for the department of Ob/Gyn in QGenda as well as administrative aspects of QE+S.PRINCIPAL DUTIES AND RESPONSIBILITIES:Includes but not limited to:Administrative coordination for the Quality, Equity and Safety programs and leadership• Meeting management, including announcements, organization, minutes and follow-up• Distribution of announcementsManager of all department's divisions QGenda scheduling system for physician time away, clinical sessions, service weeks, and labor and delivery shiftsMFM, Specialists, Midwifery, Reproductive Endocrinology and Infertility, Gynecologic Oncology, Nurse Practitioners and oversight for 4 fellowship programs• Backup for the Administrative Manager and Assistant to the Chief of Obstetrics and Gynecology in administrative support• Communications officer for Department of Ob/Gyn - collating with division leaders and members to send a weekly digest for the department to ~500 recipients• Maintains credentialing for all department's Harvard Medical School appointments.o Processes initial HMS appointments to HMS Office of Faculty Affairs with Peoplesoft/MARS as well as promotion processing and terminationso Responsible for the quality and the completeness of submissions and the appropriateness of the submissions based on HMS-defined requirementso Independently work with appointees to obtain completed paperwork timely, follow-up on missing or outdated information or any other items requiring further explanationo Maintains electronic database files on all professional staff including dates, status, and issues at key milestones throughout the appointment process. o Electronically file, organize, & maintain all required documentation that is maintained by the Department for each current appointee and those that have termed o Complete all verification requests timely, as requested by current/past appointeeso Submits monthly reports to the Chief of Service that provide a status report for all faculty in the appointment/re-appointment process at HMS, as well as updating the candidates themselves.o Serve as a training resource for department coordinators • In all such efforts confidentiality and sensitivity to physicians and patients are mandatory• Handle any other projects or tasks that may arisePerform all other duties that are department specific and are appropriate to this level of position.Qualifications QUALIFICATIONS: Minimum of 5 years of directly related experienceHigh School Diploma Required, Bachelors degree strongly preferredSKILLS/ ABILITIES/ COMPETENCIES REQUIRED: Effective analytical skills; Ability to be pro-active, make appropriate decisions and work independently with minimal supervision. Excellent organizational skills and attention to detail.Interpersonal and communication skills: Excellent command of English language; strong verbal and written communication skills, including knowledge of medical and scientific terminology.Information Systems/Technology Skills: Exceptional computer skills (MS Office including Outlook, Word, Excel, Powerpoint, knowledge of QGenda and Mailchimp preferred)Time Management Skills: Exceptional organizational skills and ability to organize time and priorities effectively, asking for direction when appropriate. Flexibility to handle multiple tasks and deadlines.Discretion and Confidentiality: Ability to handle sensitive and confidential matters discreetly and to ensure confidentiality guidelines are maintained. WORKING CONDITIONS:Hybrid schedule - in office as well as remote scheduleFISCAL RESPONSIBILITY:Manages the two division's expense statements submissionsEEO Statement Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.