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Transportation Security Officer Salary in Boston, MA

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Security Officer 1 - Evenings
Brigham & Women's Hospital(BWH), Boston
*16 Hour / Evenings - Saturday and Sunday*As a Security Officer, you will be part of a professional team that is charged with the mission of providing a safe and secure environment for the Brigham and Women's Hospital community. Successful candidates will have flexible schedule availability, the ability to adapt to a new and evolving operation, and the motivation to achieve the high professional standards required by the department.GENERAL SUMMARY/OVERVIEW STATEMENT:Receiving general direction from the Security Supervisor, incumbent ensures a safe and secure environment; provides protective service and response for protection of the people and property of the Hospital; is responsible for assisting with the day-to-day operation of Department.PRINCIPAL DUTIES AND RESPONSIBILITIES:• Provide protection to people and property through patrol, investigation, monitoring alarms and surveillance cameras.• Patrol buildings and grounds, identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages. • Provide a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful; create safety awareness among the hospital community.• Provide emergency response to a variety of situations. • Conduct preliminary investigations into thefts, shortages and other complaints involving potential misconduct. • Provide escorts for staff, visitors and patients as requested. • Perform patient restraints; detains individuals suspected of criminal conduct.• Maintain accountability for valuables/property and other forms of evidence. • Assist motorists with jump starts and lockouts.• Prepare and submit written reports in a complete and accurate manner and log all incidents. • May be assigned to special duties such as Bike Patrol and/or Community Liaison Officer. • May be assigned to an off-site location, including administrative buildings, ambulatory care centers, and/or community based health clinics. Will be cross-trained in other locations beyond normally assigned work space.• May be required to work other shifts and/or locations when necessary.• Perform additional duties as assigned.Qualifications QUALIFICATIONS:-Minimum of a high school diploma required. A strong educational background (Associate's or Bachelor's degree) in criminal justice or related field is preferred. A combination of both experience and education will be considered. -1-3 years of security or related experience preferred.-Must possess and maintain a valid Driver's license from state of residence.-Must submit to and pass an initial and annual criminal background check.-Must obtain and maintain required certifications in the following programs (training provided by department):o CPR/AED/First Aido Narcan (Naloxone) Training o AVADE/HDTS De-Escalation Trainingo International Association of Healthcare Safety and Security (IAHSS) Basic Officer Certification (within first 90 days)-The ability to be licensed as a Special State Police Officer under the Commonwealth of MA General Laws Chapter 22 C, section 63 preferred. SKILLS/ABILITIES/COMPETENCIES REQUIRED:-Exemplary customer service and communication skills. Must be able to handle complex interpersonal situations and crisis management scenarios. • -Strong risk analysis and organizational skills. -Reliable and flexible. -Must be able to gather, analyze, evaluate, and utilize facts and evidence. Interview victims, complainants, witnesses, and suspects.-Must be able to prepare clear and concise reports and routine correspondence.-Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.-Must be able to read, write and speak English fluently. Fluency in more than one language preferred.WORKING CONDITIONS:-Physically must be able to lift 50 pounds. Ability to stand/walk for a minimum of 8 hours. Ability to run to any emergency within the hospital and adjoining campuses and be able to verbally and physically control an emergency situation upon arrival if necessary. Strong sight and hearing abilities needed in order to effectively deal with diverse and emergency situations. Capacity to use appropriate force to overcome, arrest or restrain someone if necessary.-Each officer must be able to perform each task in the functional assessment outlined below upon hire (within the first 90 days) and annually.3 Minute Step Test• Measures the heart rate in the recovery period following three minutes of stepping.• Stand with the step in front of you. Begin by stepping up and down the step in cadence with the metronome. Continue with this exercise for three minutes. Then you will be asked to sit down in and your heart rate will be recorded after one minute of rest. Step, Bend, and Crawl• Measures mobility and coordination.• Stand in front of the hurdle. Start by stepping over the hurdle, bending and crawling under the table, and stepping over the second hurdle. Reverse direction and repeat the sequence. Stretcher Carry• Measures the ability to assist lifting a stretcher.• You and a partner will stand at either end of the stretcher that is loaded with approximately 150 lbs in weight. Bend with your legs with your back straight and grasp the stretcher. Straighten your legs to lift the stretcher, then reverse to put the stretcher back down.Pull and Drag• Measures upper body strength• Take firm hold onto the belts and drag the 150 lb. sled 10 feet across the room and reverse directions back to the starting position. Balance Walk• Measures balance.• Start at the end of the 1 inch wide tape. When prompted to start, step on the tape, alternating with each foot until you reach the end of the tape. Your foot must be in contact with the tape on each step.Stair Climb• The stair climb measures the ability to climb stairs at a quick pace.• Starting at the bottom of the stairway, on the command Go, the watch is started and you must walk up four flights of stairs at a quick pace. At the top of the stairs, you will need to take a card and walk quickly down the four flights of stairs to the starting point and return the card to your proctor. You must complete this in 35 seconds or less. HOSPITAL WIDE RESPONSIBILITIES:Brigham and Women's Hospital I CARE StandardsThe I CARE Standards guide me in my interactions with patients, family members, visitors, colleagues, and neighbors in my workplace and surrounding community to optimize the Brigham experience and help fulfill my role in our mission of providing seamless, high quality patient and family centered care. C. I will Communicate my commitment to high quality performanceA. I will Appear and act as a professionalR. I will Respect all individualsE. I will Extend myselfEEO Statement Brigham and Women's Hospital is an Equal Opportunity Employer. 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Security Officer - Days
Brigham & Women's Hospital(BWH), Boston
Monday-Friday 12p-8p*Sign-On Bonus Eligible*As a Security Officer, you will be part of a professional team that is charged with the mission of providing a safe and secure environment for the Brigham and Women's Hospital community. Successful candidates will have flexible schedule availability, the ability to adapt to a new and evolving operation, and the motivation to achieve the high professional standards required by the department. Do you have what it takes? Apply today!GENERAL SUMMARY/OVERVIEW STATEMENT:Receiving general direction from the Security Supervisor, incumbent ensures a safe and secure environment; provides protective service and response for protection of the people and property of the Hospital; is responsible for assisting with the day-to-day operation of Department.PRINCIPAL DUTIES AND RESPONSIBILITIES:• Provide protection to people and property through patrol, investigation, monitoring alarms and surveillance cameras.• Patrol buildings and grounds, identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages. • Provide a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful; create safety awareness among the hospital community.• Provide emergency response to a variety of situations. • Conduct preliminary investigations into thefts, shortages and other complaints involving potential misconduct. • Provide escorts for staff, visitors and patients as requested. • Perform patient restraints; detains individuals suspected of criminal conduct.• Maintain accountability for valuables/property and other forms of evidence. • Assist motorists with jump starts and lockouts.• Prepare and submit written reports in a complete and accurate manner and log all incidents. • May be assigned to special duties such as Bike Patrol and/or Community Liaison Officer. • May be assigned to an off-site location, including administrative buildings, ambulatory care centers, and/or community based health clinics. Will be cross-trained in other locations beyond normally assigned work space.• May be required to work other shifts and/or locations when necessary.• Perform additional duties as assigned.Qualifications QUALIFICATIONS:-Minimum of a high school diploma required. A strong educational background (Associate's or Bachelor's degree) in criminal justice or related field is preferred. 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All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.
Unarmed Security Guard-Multiple locations in Boston
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Senior Director of Information Technology
Harvard University, Boston
Harvard UniversityDescription: 08-Apr-2024Senior Director of Information TechnologyHarvard School of Dental Medicine 65552BRJob SummaryThe Sr. Director of Information Technology leads the team responsible for the operation and evolution of the technology environment supporting the clinical administrative, teaching, and research activities for the school. The Sr. Director will continue to develop and foster long-term relationships with multiple major partners across the University, which include Harvard University IT (HUIT) and the Harvard Medical School (HMS) Information Technology Office. Additionally, the Sr. Director will be the primary resource to understand HSDM engagement with Harvard Medical School and Harvard University IT service providers and will, as needed, serve as the voice of HSDM to those partners. The Sr. Director will be comfortable building out a new function, iterating and adapting as needed. The Sr. Director will be comfortable working both independently and in close coordination with a team and will demonstrate a high degree of sophistication and professionalism to ensure strong relationships are cultivated and services are delivered in support of HSDM values, particularly with respect to open communication, user-focused engagement, and collaboration. They are responsible for understanding the business priorities of the HSDM community, mapping those priorities to services offered by internal and external partners, and managing the relationships with those partners to ensure efficient and effective service delivery to the students, faculty, and staff.Position Description Creates, implements and maintains HIPAA-compliant and secure computing and information technology environment, strategic plans, policies, programs, and schedules for research and clinical data processing, computer services, network communications, EHR support, and management information services to accomplish the growth, goals and objectives of HSDM. Manages the team responsible for the ongoing operations, upgrades, and collaborate with HMS Information Technology on network, computing, storage, identity, support systems, and infrastructure to support HSDM Clinical technology and services as well as the day-to-day operations of the HSDM technology environment, including the Audio/Visual equipment used in HSDM buildings. Manages the budget and administrative processes for the IT Department. Acts as a consistent point of contact with partners, serving as the first stop for any needs, requests or challenges while also fostering direct relationships with partners and members of the HSDM community, as appropriate. Understands the breadth of programs and services being delivered to school customers, ensuring partners are coordinated and effectively delivering. Proactively fosters information sharing across School and partner services that affect the HSDM community. Engages across the School as needed, work with partners to conduct IT planning and explore strategic priorities, helping to determine an effective path forward. Develop maps of partner engagement, noting services, program engagement, and key account staff. Effectively manages the relationships with vendors internal to Harvard and external third parties on behalf of the HSDM and its community, acting as an advocate as necessary Under the guidance and oversight of the HMS CISO, serves as the security and privacy leader for HSDM in collaboration with the HSDM Senior Director of Compliance, Risk Management and Strategic Projects. Collaborates with Dean for Administration and Chief Operations Officer, senior leadership, and department chairs to align strategic priorities and projects for HSDM through robust engagement and planning for the realization of short- and long-term goals. Serves as a strategic thought partner to HSDM Senior leadership to provide recommendations in a wide range of HSDM matters. Proactively identifies synergies across the school to leverage resources, increase efficiencies and reduce costs. Serves on HSDM committees and as a HSDM representative on assigned university committees. Contributes to the mission and vision of HSDM and models the School’s core values in all facets of the work. Performs other related duties as assigned or requested.Basic Qualifications Bachelor's degree in technology, business administration or related field Minimum of 10 years of IT business related experience with at least 5 years of direct partner engagement and on-site management experience with increasing responsibility and engagement at a strategic level Proven track record of developing and implementing IT strategies aligned with short- and long-term goals. Significant experience managing HIPAA compliance and information security. Demonstrated experience with implementing, enhancing, and supporting clinical software tools and technology. Experience with budget management and project management. Ability to pass a thorough background check at hire.Additional Qualifications and Skills Strong personnel management expertise. Experience EHR systems, preferably with AxiUm software and clinical operations. Experience with Dental School clinical and research environment. Ability to think critically, anticipate challenges, and resolve issues. Excellent organizational and time management skills. Ability to communicate professionally and effectively, in both verbal and written form. Ability to address emergent situations outside of regular business hours. Ability to prioritize work and HSDM projects, frequently balancing multiple responsibilities with competing deadlines. Ability to work well individually and in a team environment. Strong customer service mindset. Ability to lead, motivate, and develop a high-performing IT team. Ability to collaborate with internal and external constituents, including but not limited to senior leadership, faculty, staff, students, vendors, and consultants.Physical Requirements May be required to sit and/or stand for long periods of time. This position may require spending time in the clinical/lab areas. Working ConditionsThe primary work location for this position is Boston, MA. Per the University payroll policy all work (including remote) must be performed in a state in which Harvard is registered to do business. In order to be on Harvard payroll, you must reside in a University payroll registered state. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.Harvard School of Dental Medicine cannot offer visa support or work permission for this opportunity. Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include: Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers. Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date. Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more. Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service. Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions. Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more. Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.Job FunctionInformation Technology Department Office LocationUSA - MA - Boston Job Code384061 IT Manager Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade061DepartmentOffice of Administration and FInanceUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCredit, Criminal, Education, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law. PI239332541
Director of Planning and Facil
Harvard University, Boston
Harvard UniversityPosition Title: Director of Planning and FacilReq ID: 65603BRSchool or Unit: Harvard Medical SchoolDescription: Job SummaryReporting to the Chief Campus Planning & Facilities Officer at Harvard Medical School (HMS), with a dotted reporting line to the Dean of Administration & Chief Operations Officer at HSDM, the Director of Planning & Facilities for the Harvard School of Dental Medicine (HSDM) is responsible for HSDM facilities, operations management and planning of ~110K gsf in primarily 2 buildings on the Longwood Campus as well as clinical space leased in Cambridge. The Director works collaboratively with the HMS Campus Planning & Facilities team and the HSDM leadership to provide strategic direction, and recommendations to HSDM leadership on all strategic space/ capital project planning, real estate, design, engineering, construction, facilities maintenance, energy management, emergency planning and various Campus Services for the Longwood campus. In addition, the Director will coordinate with the various service areas within HMS Campus Planning & Facilities to oversee/ensure a high level of service to HSDM. The Director will continue to develop and foster long-term relationships with multiple major partners across the University including, Harvard School of Dental Medicine, Harvard University Campus Services, Harvard University Planning and Design Office, and the Harvard School of Public Health.Position DescriptionKey Responsibilities:Collaborates with staff and manages an operating budget of ~$6M and annual capital budget of $2- $10M.Plans, prioritizes, and gains approval for the school's multiyear capital planning.Responsible for the creation of short and long-term facilities plans.Partners with HMS PDC leadership, initiates planning, and construction projects and acts as the primary contact, stakeholder, and a HSDM decision authorizer or channel.Provides oversight of the real estate/leasing portfolio in close coordination with the University related offices.Determines property conditions and makes recommendations on property improvementEnsures compliance with physical space and operational regulatory requirements (e.g., OSHA, EPA, ADA) in conjunction with EH&S and HSDM Dean of Administration & Chief Operations Officer.Participates as the representative on community/university-wide planning groups, and neighborhood activities related to the planning, inter-institutional coordination, and improvement of the Longwood Medical Area (LMA).Works closely with senior leadership/department chairs to align strategic priorities and projects for HSDM through robust engagement and planning for the realization of short/long-term goals.Works closely with colleagues to ensure the integration of programmatic, facilities, risk management, and financial planning; develop/deliver physical planning presentations for leadership, administrative, and faculty audiences; and perform a consultative function for program planning and evaluation for academic and administrative departments including supporting space planning needs.Additional Responsibilities:Collaborates with HMS CP&F directors and managers to ensure a high level of customer service, communication, and transparency with the HSDM.Works with colleagues in HMS responsible for the various service areas, the Director oversees services including contracted trades, vendors, other university departments providing mechanical, electrical, and plumbing (MEP) / Life Safety Fire Alarm, Fire Protection, Locks/Keys, Physical Access Control System, Energy Management System, Security, Commuter Services / Parking, Landscaping, Trash/Recycle, Carpentry, Paint, and other services to HSDM. Manages various service contracts related to the MOU between HMS and HSDM.Works in close collaboration with the HMS Director of Emergency Management, the Director oversees emergency management and response for HSDM in close collaboration with LMA schools and Central Administration. Ensures emergency management protocols are maintained, team members are trained including regular desktop exercises and coordinates planning.Contributes to the mission and vision of HMS and HSDM and models the School's core values in all facets of the work.Performs other related duties as assigned or requested.Basic QualificationsRequired Basic Qualifications:Bachelor's degree in a related field required.A minimum of 10 years of related professional experience in planning and facilities.Additional Qualifications and SkillsStrong oral and written communication skills.Excellent judgment, problem-solving, time management, and organizational skills.Ability to effectively balance and perform complex projects simultaneously, often with competing deadlines, and adjust priorities accordingly.Knowledge of Microsoft Office Suite.Ability to respond to facilities-related emergencies off hours, as necessary.Ability to perform the essential functions of the position with or without reasonable accommodation.Ability to successfully pass a comprehensive background check at hire.An advanced degree in management, architecture, engineering or planning is strongly preferredA talented leader, manager and strategic planner who is deeply experienced in university and related administration, thoroughly familiar with facilities planning, well grounded in implementing complex new initiatives, and comfortable in a demanding university environment.Demonstrate solid experience in financial analysis, an aptitude to communicate to a variety of audiences, effective business and organizational planning skills, strong negotiating and problem-solving skills, proficiency in effectively managing multiple projects, highly developed leadership skills, and solid client-service experience.Working ConditionsWork is performed in an office setting with obligations indoors and outdoors related to facilitiesSitting, standing, and walking for extended periods of time is necessaryAdditional InformationThe health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.The Harvard Medical School is not able to provide visa sponsorship for this position.Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! (https://www.gem.com ?formID=16341e35-cbc6-4904-88a3-09b35763307e)BenefitsWe invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include: Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers. Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date. Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more. Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service. Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions. Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more. Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.Department Office Location: USA - MA - BostonJob Code: 329061 Facilities & Oper ManagerJob Function: FacilitiesWork Format: Hybrid (partially on-site, partially remote)Sub Unit: ------------Salary Grade: 061Department: Campus Planning and FacilitiesUnion: 00 - Non Union, Exempt or TemporaryTime Status: Full-timePre-Employment Screening: Credit, Criminal, Education, IdentityCommitment to Equity Diversity Inclusion and Belonging: We are committed to cultivating an inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Valueshttps://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statementEOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.PI239885801
Unarmed Security in MA- $21/hr (CPR CERTIFIED REQUIRED)
Metro One Loss Prevention Services Group Inc, Boston
COME AND JOIN OUR TEAM!! Immediate Hiring for Multiple openings in Boston, including Downtown Boston and the North end of Boston. Location: Boston, MA Shifts Available: Full Time & Part Time 7 Days a week. Pay Ranges: $21.00 Requirements : Must be 21 & over. Must be CPR, AED, &. First Aid certified. What you will do: Provide excellent customer service.Watch CCTV camera system and notate accurately in a daily activity report.Observe, survey, and provide reporting on activity at your assigned location.Provide rapid response in critical situations. Your background: High school education or equivalent (GED)Legally authorized to work in the United StatesHave a solid/stable work history.Drug Testing and Background screening required.Security, Military, Corrections, or Law Enforcement experience is a PLUS.ActiveState Security LicenseReliable transportation If you want a real career and not just a JOB, where you are part of a dynamic growing organization, check us out and apply now! We cant wait to meet you! Metro One LPSG is a U.S. leader in providing dedicated security and loss prevention services to our clients. We are a rapidly growing organization transforming the security industry and we need talented, committed, and determined individuals to help us carry out our mission. Our environment is dynamic, committed to dedicated service delivery to our clients and a best in class employee experience for our thousands of security officers. Metro One LPSG is an Equal Opportunity Employer
Communications Dispatcher III
University of Massachusetts Boston, Boston
Job no: 522489Position Type: Staff Full TimeCampus: UMass BostonDepartment: Public SafetyPay Grade: 14 Date opened: 02 Apr 2024 Eastern Daylight TimeApplications close:General Summary of Position:The Dispatcher Level III oversees and monitors the work performed by Dispatcher Level I's. Incumbents in this position establish staffing schedules, coordinate and conduct employee trainings and oversees and ensures compliance with university policies and procedures, as well as the rules and regulations of the Federal Communications Commission. Incumbents also receives, reviews and transmits messages over a state and federal computer network, a fixed radio broadcast system, a police records management system and telephone, all under the rules and regulations of the Federal Communications Commission. Employees in this class operate radio transmitting and receiving equipment; maintain records and logs of messages; search files to obtain information; coordinate radio communications; and perform related work as required. Examples of Duties:Supervise the work of Dispatcher Level I and Level II establish staffing schedules and duty assignments.Coordinate and conduct employee trainings to make certain that employees stay current on university policies and procedures and the rules and regulations of the Federal Communications Commission.Assume operational control and receive, review and transmit emergency and law enforcement communications from radio communications base station in accordance with the rules and regulations of the Federal Communications Commission.Oversee and monitor communications with Homeland Security Warning System, Federal Emergency Management Agency (FEMA) and Massachusetts Emergency Management Agency (MEMA).Provide information via communications systems to law enforcement personnel who are engaged in major law enforcement actions.Respond to requests for information from other law enforcement agencies.Monitors various radio frequencies to receive, evaluate and forward information.Operates radio transmitting and receiving equipment comprising a system of fixed stations and mobile units.Maintains records and logs of information such as all messages received and transmitted and individuals or authorities to contact in emergency situations via computer aided dispatch (CAD) system.Access Registry of Motor Vehicles (RMV) and Criminal Justice Information System (CJIS) records to assist Campus Police Officer's requests.Active the Campus Emergency Notification System (ENS) at direction of shift supervisor.Apply campus security (Clery Act) standards at the direction of shift supervisor.Search files to obtain information in response to inquiries.Coordinates all radio communications including emergency systems, relays messages and instructions to mobile or fixed stations concerned and operates public address systems and paging devices.Check operating condition of equipment and reports malfunctions to the proper authority.Observes, through a closed circuit television system, traffic movements and conditions such as accidents, fires and other hazards to ensure campus safety.Minimum Qualifications:Graduation from high school and/or possession of a high school diploma and at least three years of work experience in the operation of emergency telecommunication systems, one year of which must have been in a supervisory capacity. Ability to be certified by the Association of Public Safety Communications Officials (APCO).Employee must pass the Criminal Offender Record Information (CORI) check and provide fingerprinting.Knowledge of the principles and practices of supervision.Knowledge of the proper telephone procedures for making and receiving agency calls.Knowledge of the methods of operating mobile and fixed radio communications equipment.Knowledge of the laws, rules and regulations governing radio communications equipment.Ability to use proper English grammar, both orally and in writing, clearly and distinctly.Ability to understand, explain and apply rules, policies, procedures and guidelines.Ability to give and follow oral and written instructions.Ability to gather information through questioning individuals.Ability to assemble items of information in accordance with established procedures.Ability to maintain accurate records.Ability to establish and maintain harmonious working relationships with others.Ability to deal tactfully with others.Ability to adjust to changing situations to meet emergency requirements.Ability to maintain a calm manner, make decisions and act quickly in stressful and emergency situations.Ability to exercise sound judgment and discretion.Ability to work a varied work schedule including but not limited to nights, weekends and holidays.For Classified Unit Positions:Is the position a 37.5 or a 40 hour/week position?: 40 hourIs lunch paid or unpaid?: PaidIs this an essential personnel position?: YesIs this position on-call? YesSupervision Received:This position reports directly to the Assistant Director of Administration and/or the Chief of Campus Security. Application Instructions: Please apply online with your resume, cover letter and list of three professional work references.Review of candidates will begin following the application closing date.Grade: 14All official salary offers must be approved by Human Resources. Applications close: