QA Analyst Salary in Boston, MA

Volt is Immediately Hiring for - Business Intelligence Developer - Cambridge, MAAs a Business Intelligence Developer - Cambridge, MA, - You will : Top Qualifications, Skills, Experience or Certifications: Bachelor's degree and a minimum of eight years of experience in design using SharePoint and other collaboration platforms. Must have experience in problem management, to include quality assurance and SLA analysis. Also experience in Software design and development. Five of the eight years of experience must include software project responsibility for the design, deployment, and maintenance of BI applications. Senior-level BI designers will demonstrate responsibility for successfully executing project programming task independently. MUST Have Skills: Microsoft SQL Reporting Services (2019 or later) Microsoft Power BI Microsoft SQL Analytical Services MDX & DAX Job Role Specific Requirements:BI Development SDLC Expertise in BI development lifecycle for new development and maintenance & Support SDLC Experience with BI Migration related projects Provide the realistic effort and schedule estimation for the work involved. BI Maintenance & Support Oversee and manage all production Reports, Cubes, Dashboards, and automated BI Reports. Develop technical requirements, level of effort and scheduling estimates, and implement BI enhancements as requested by the Steering Committee. Adjust existing BI objects for new data elements, Changes and Enhancements. Oversee and monitor BI performance. BI Development - Architect, Design, Develop, Test and Deploy BI Solutions based on the Standards and needs.Data Quality Verify that existing BI Dashboards and Reports are properly functioning based on the stakeholder expectations. Data Quality Check Audits and Maintenance. Develop the QA deliverables including Testing approach, Test Cases and Test Plan DW health check proposal and Implementation Task Documentation Experience in Requirement collection process from the Business Users and documenting the same and follow the approval process. Provide updated and current technical and user documentation for BI use and operation. Create and maintain the necessary documentations across SDLC. Preferred skills and qualifications: • Azure cloud platform • SharePoint • Visual Studio, Git and GitHub • Business Analysis • MS SSISThis is a Contract opportunity. Duration: 6+ Month Location: Cambridge, MA (Hybrid - 1 day on-site in Cambridge ) Pay Rate: $38-$40 Per hour.*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, colour, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, Please click here or call (866) -898-0005. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.Job ID : 421552

About UsAt Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.The Applications Analyst II provides design, development, testing, implementation and ongoing maintenance of new and existing software applications. This role provides training and support to end users.The Opportunity Application Analyst II OpTime/ClinDocs/ASAP MGB Application Analyst II Mass Eye and EarApplications Analyst II will report to the Manager of clinical Applications the analyst will work closely with Mass Eye and Ear, MEEA, and other Mass General Brigham sites as determined by leadership; clinical and operational leadership, business owners, stakeholders, project managers, and/or end-users to support business/clinical needs. As a full time member of the Mass Eye and Ear Applications Support team, the analyst will be responsible for supporting the various needs required for implementation, management, project planning, and support of the Mass General Brigham Epic Op-Time, ClinDoc, and ASAP applications and the integration with upstream and downstream systems. In addition, this individual will assist in supporting users and initiatives related to the site operations and workflow optimization within Epic. They may also support other site-managed systems as required. The CBA - Application Analyst Op-Time/ClinDoc/ASAP is hybrid but will require onsite presence across the Mass Eye and Ear family as well as other MGB locations as needed for projects and programs.Maintain systems integration integrity with enterprise-wide and site-specific systemsProvide ongoing tier 1 support of live applications in use by end-users including but not limited to on-site and telephone support, system maintenance, system enhancements, bug fixes, and upgrades. Assists in facilitation to tier 2 support as neededProvide 24-hour on-call support on a rotating basis with other MEE Digital staff and in the event of a significant or system-wide failure.Identify system and related operational issues and provide recommended solutionsConduct formal presentations and training sessions for hospital and end-usersMonitor work assignments and take appropriate intervention to meet established timelines and quality standardsProvide ongoing project status reports to Digital management team, and user communityAssisting with navigating and troubleshooting issues with orders, results, result routing - both within Epic and the enterprise radiology systems. Working with MGB eCare to assist in optimization and organization of ambulatory specific issues. Participate in creation and implementation of project plans for initiatives and upgrades. Assist applications team with build, testing, and QA for new and existing MEE sites, including assistance in data conversion activities. Participate in planning for and testing of Epic upgrades and new site go-live activities. Participate in planning for and testing of new functionality rollouts. Work closely with representatives from areas assigned to gather and review requirements, develop solutions, design and build for resolving issues that arise. Work effectively with matrixed project teams across many functional areas to achieve organizational goals. Track and resolve issues and action items Recognizes, communicates, and escalates concerns relevant to critical path and/or timeline in a timely manner. Documents and analyzes business processes Assist with creation and maintenance of system design and build documents Attends weekly team meetings to discuss team and project related activities, issues, change, communications, and updates. Share expertise by mentoring, coaching and giving general direction to other teammates as directed by Manager/Team Lead Performs other duties and special projects as assignedPrincipal Duties:• Develops and executes test plans and performs other software quality assurance tasks.• Trains end users on the operation of software applications. Develops end user documentation.• Provides ongoing support of the software applications by identifying and resolving issues and escalating as needed for timely resolution.• Provides high quality, customer-focused services.• Runs reports, updates tables and performs other tasks associated with the ongoing operation of the software environment.• Participates in regular team meetings to discuss team activities, issues and updates.• Uses the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & CollaborationWorking Conditions:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.• This position requires occasional local travel to MGB sites, vendors, and/or conferences• On-call coverage expected as business needs dictate• Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.• Normal office working conditions. The noise level in the work environment is quiet to moderate.• While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.• Specific vision abilities required by this job include close vision, distance vision and depth perception.Qualifications Qualifications • Bachelor's Degree required• 5+ years of healthcare information technology experience• A combination of education and experience may be substituted for requirementsSkills and Abilities:• Experience in the development, support or operation of software applications in a healthcare setting• Excellent oral and written communication skills• Strong interpersonal skills to effectively communicate with both technical and non-technical staff• Demonstrated analytic and problem-solving skills• Ability to learn quickly• Knowledge of Microsoft Office 365 and other popular office productivity solutionsEEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

About Us: As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.The Opportunity:The Senior Data Analyst Consultant, within the Mass General Brigham Enterprise Analytics (EA) Department, is responsible for identifying, querying, analyzing, and visualizing data through reports and presentations, a variety of data to support operations, quality and performance measurement initiatives throughout Mass General Brigham, including its acute and specialty hospitals around greater Boston. The Senior Data Analyst Consultant will be responsible for providing analytics insights to leadership at various levels within the organization. The position requires close collaboration and dialogue with clinical personnel, various analytic groups, and hospital and system leadership.The Enterprise Analytics Department supports data and reporting across most domains of the hospital operations and could include areas such as patient satisfaction, patient safety, clinical outcomes, asset utilization, and more. The successful Senior Data Analyst Consultant will create lasting relationships with hospital leadership by becoming the go-to expert for data within his or her designated areas of expertise. Regular responsibilities include gathering requirements, performing qualitative and quantitative analyses, finding and querying complex data, and sharing data and results in a digestible, visually appealing, way.In addition, the Senior Data Analyst Consultant will serve as a resource and role model for other data analyst consultants, sharing best practice methodologies, training other analysts and end-users, and growing the team's wealth of knowledge and documentation. The team mainly relies on Snowflake, Tableau, the Microsoft Office suite, and is partnering with the MGB Digital data platform teams on a journey to build a new data platform with Microsoft Azure Cloud and Snowflake, and leverages other tools and technologies on an as needed basis.Position Summary:The Senior Home Hospital Data Analyst specializes in MGB's innovative Home Hospital (HH) program. The Home Hospital program aims to improve the care of patients in their homes while increasing hospital capacity and reducing total costs of care. The Sr Data Analyst will partner with other members of the Enterprise Analytics team to represent the priorities and needs of the Home Hospital site operation teams and will be the go-to expert for data in the Home Hospital domain. The position requires close collaboration and dialogue with clinical personnel, various analytic groups, and hospital and system leadership.Principal Duties and Responsibilities1. Elicits data and reporting requirements from hospital leadership, clinicians, and other staff, using interviews, document analysis, requirements workshops, site visits, use cases, scenarios, data analysis, task, and workflow analysis.2. Queries and analyzes data from hospital systems such as our electronic medical record system (Epic), enterprise data warehouse (EDW), external websites, and more, to glean meaningful insights and produce actionable reports for internal customers.3. Presents data and analyses to key stakeholder groups and hospital leadership, including creating materials for and giving presentations as needed.4. Works with EA and Digital staff in design, maintenance, and distribution of reports while also overseeing ad hoc data analyses and new report development as needed.5. Works with EA and Digital staff to continually improve our analytical capabilities with Snowflake, Tableau, and other analytic platforms, which includes but not limited to dashboard and report development, QA of existing reports, and documentation of system functionality.6. Performs comprehensive quality assurance, ensuring that data and reports meet end user specifications and are accurate and reliable.7. Works with new and existing EA consultant analysts to share knowledge in methods of data analysis, summarization, and presentation. Trains other analyst consultants and end-users on key analytic and reporting systems and databases.8. Partner with MGB Digital teams to leverage existing tools, methods, and processes in order to deliver timely information to operations stakeholders across MGB, including Snowflake.9. Effectively recognizes when additional help or guidance is needed and seeks it out proactively.10. Represents EA on internal and external committees or task forces as needed.11. Performs all other related duties as required.Qualifications Bachelor's degree in management, information systems, statistics, or equivalent experience.At least 5-8 years of experience, preferably in a related analytics position.Healthcare knowledge, particularly as it pertains to electronic medical record data, is preferred but not required.Proficiency in relational databases, SQL, data visualization, and Business Intelligence tools such as Tableau.Knowledge and application of statistical analyses including variance analysis and statistical significance preferred.Knowledge and application of workflows and data structures of underlying MGB systems, especially Epic, preferred.Experience with Epic Clarity, Caboodle, and/or Cogito a plusProject management skills and/or experience a plus.Proficiency with Microsoft Office Suite, including Word, Excel and PowerPoint.Skills and Abilities1. Strong ability to work and communicate effectively with staff at all levels within the organization, including senior hospital management.2. Experience with querying, manipulating, cleansing, and statistically analyzing large data sets using tools such as Snowflake or SQL Server Management Studio.3. Strong proficiency with Excel, manipulating large data sets and synthesizing into digestible information, including polished visualizations.4. Strong experience presenting data through the building of dashboards and reports using business intelligence tools such as Tableau (preferred). With limited input from others, creates data visualizations that are suitable for presentation to senior leaders.5. Ability to clearly communicate complex and sensitive data to senior executives as well as peers.6. Strong written and verbal communication skills, with the ability to tailor message to individuals and audiences throughout the institution. 7. Strong organizational skills, with the ability to focus detailed concentrated effort on multiple projects and re-establish priorities as necessary.8. Possesses initiative and ability to work independently while thriving in a setting requiring collaboration and teamwork for maximal efficiency and effectiveness.9. Attention to detail that ensures follow through on all initiatives implemented, and all projects undertaken.10. Ability to effectively respond to time sensitive issues and meet deadlines. Working Environment • The EOI's main office is in Somerville, MA, the team includes local members. It is important to note that we do expect local Data Analyst team members to be able to work in-person twice a week, mostly for the purpose of presentations to senior leaders. As of this writing there is not a regular cadence to such presentations. We are committed to building an engaged, inclusive community and offer a variety of opportunities to come together virtually to facilitate learning and collaboration.EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

The Cardiac Imaging Core Lab (CICL) is an academic research organization located within the Brigham and Women's Hospital, a Harvard-affiliated hospital. The CICL provides echocardiography core laboratory services for primarily large-scale global clinical trials responsible for site training and interface as well as echo analysis of images received. The CICL works primarily with sponsors, CROs, and clinical trial sites which send echos directly to the CICL. There are approximately 40 staff supporting 40+ clinical trials ongoing at any given time with a typical volume of 1000 - 1500 echos received each month.Reporting to CICL Faculty Directors, the Project Director functions as the CICL Operations Director responsible for leadership and oversight of CICL clinical trial project management, ensuring efficient lab-wide operations, effective resource planning, adherence to study specific scopes of work, as well as training, managing and developing project management staff.PRINCIPAL DUTIES AND RESPONSIBILITIESCICL Leadership ResponsibilitiesServes as the Primary Liaison with CICL Faculty Directors, Technical Director, Program Manager, Quality Assurance Project Manager, IT/Systems Director, and Administrative Director for center-wide issues concerning staffing, resource projections, database-related performance, and other issues that affect the day-to-day quality and efficiency of the CICL.Serves as a member of the CICL Executive committee, leading discussions related to ongoing trials.Serves as the Primary Liaison with the CICL Administrative Director on center-wide directives, issues, and projects. Includes reviewing new agreement and amendment scopes of work to ensure understanding and agreement with technical team and sponsors/CROs.Directs CICL operational staff on how best to run projects, manage relationships and communication within a project, assisting with the resolution of study-specific issues, and troubleshooting as needed. Assigns new projects and delegates duties to CICL operational staff.Train project staff to study (i.e., protocol, SOW, processes, timelines, deliverables).Update "All Study" Documents with new and changing study requirements. Includes internal and external reporting of CICL-wide metrics tracking throughput, progress, capacity.Coordinate and run CICL staff meetings. Develop a meeting agenda, maintain meeting minutes and attendance.Assist with the development of CICL PR materials and grant proposals. Represents the CICL during bid defense meetings for new proposals.Works with CICL QA Manager to review and respond to third party vendor inquiries and questionnaires meant to assess and monitor various aspects of the CICL and MGB infrastructure such as project management processes, data security, research compliance, technical capabilities.Responsible for direct oversight and management of on-site and virtual audits, inspections and vendor qualifications and risk assessments, including finalizing all associated documents, responses and CAPAs.Liaises with QA Manager to develop and enhance employee training systems and onboarding/offboarding processes and training records.Responsible for monitoring the integration and compliance on all CICL Policies and Procedures (P&Ps), including regular review and revisions to various P&Ps as needed. Has overall responsibility to ensure proper execution of CICL P&Ps including major policies related to staff training, document control, quality assurance, and data management.Provides other operational study-specific and lab-wide support as per the CICL Directors.Project Management Oversight ResponsibilitiesStudy Start-up Management: Provides oversight and support to Project Managers with study start-up deliverables. Includes communication with Sponsors, Data Coordinating Centers, the CICL Administrative Director and CICL technical staff to draft/finalize study-specific documents.Day-to-day Trial Management: Assume the lead role in providing clear and consistent leadership and organization of each trial with a strong attention to detail. Includes monitoring each study's assigned CICL team to ensure maximum efficiency, troubleshooting issues, tracking volume and progress against study timeline, and ensures compliance with study-specific Scope of Work and applicable CICL SOPs.Support Project Managers and CICL study teams in the following areas:Site training. Includes continually improving process, materials, and presentations that are given.Reporting of study metrics to sponsors/CROs or internal team.Study Close-Out Management.Other leadership/management support as needed.Liaise with Program Manager and Technical Director to set priority and management timelines across 40+ ongoing trials.CICL Data Management Oversight ResponsibilitiesProvides operational leadership and management of Data Analyst to ensure data-related SOPs are followed. This includes leading necessary improvements to study-specific data transfer process, schedule, and format as needed.Provides operational leadership and management of Data Analyst, Project Managers, and Technical Director to monitor data QA process, adherence to CICL SOPs and study-specific requirements, and ensure data transfer timelines are met.Databases: Contributes to the creation and management of each study's CICL database. Suggests database improvements when necessary throughout the duration of the trial.SUPERVISORY RESPONSIBILITIESProvides daily supervision, guidance, and expertise for Data Analyst, Project Managers, and Clinical Trial Coordinators. Reviews and approves CICL employee's daily schedule and time accounting.Conducts staff performance reviews. Handles personnel issues and escalates when appropriate.Plays a key role in interviewing and hiring potential CICL employees, as well as transitioning staff between projects as needs and timelines changeQualifications BS required, MS preferred. Minimum of 7-10 years directly related experience required.Minimum of 2 years supervisory experience required.Formal training and/or certification in clinical research (i.e., ACRP, SoCRA) as well as experience or training in human resource management are highly desirable.SKILLS/COMPETENCIES REQUIREDIdeal candidate is an established research professional interested in managing a high volume of research studies and project management staff. Experience and knowledge of Excel, PowerPoint, Word, Acrobat, and Outlook. Basic knowledge of statistical software STATA.Planning, Organizing and CoordinatingSkilled in identifying and implementing opportunities to improve efficiency of research operations and subsequently execute improvementsTime management skills with the capability to prioritize among multiple requests from multiple individuals with the ability to change direction in response to a fluctuating work environmentAbility to delegate, prioritize, and assist others with prioritizing study tasksTeam ManagementAbility to work successfully in a collaborative environmentAbility to manage diverse teams with different skillsets, work styles, and professional rolesGets Results/Takes InitiativeHigh personal work standards and sense of urgency about resultsAbility to anticipate the needs of the group in a fast-paced environmentProblem-solving ability, including the ability to analyze complex situations, identify resources, and imagine alternativesDemonstrates initiative and identifies key priorities, even in ambiguous situations with limited directionAbility to work effectively under pressure and within short time constraintsConsistently demonstrates a positive, "can-do" attitudeCommunication SkillsExcellent written and verbal communication skillsAbility to represent the program with the utmost professionalism and ability to build strong relationships inside and outside the groupAbility to clarify and distill complex issues to a variety of stakeholdersDemonstrated ability to lead discussions/meetings, and obtain cooperation and support from teamCognizant and respectful of cultural differences in communication approachWORKING CONDITIONSThe CICL supports a hybrid work model, however this position requires regular in-office time to collaborate with CICL team members. This position is M-F during core business hours. There is no patient interaction in this position.EEO Statement BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Who we are looking forThe Compliance Technology Product Owner / Business Analyst will provide business analysis and related duties for various Anti-money laundering (AML) and Compliance Technology projects in the Boston, Massachusetts area. This role's primary responsibilities will work with the Development team to write technical stories related to system / server updates, job creation / decommissions, and other technical tasks where detailed requirements (BRDs) are not required. As secondary responsibilities, the individual will lead the annual tuning exercises of our screening systems; and, where needed liaise with the project sponsors, stakeholders, external vendors and other divisions within State Street to document current state, elicit & document requirements (BRDs) to ensure the delivery of quality products.Individual must demonstrate leadership abilities in analysis, problem solving, documentation and communication. Individual must be able to work under minimal direction while keeping senior management apprised of issues relating to analysis work related deliverables.This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.What you will be responsible forAs Compliance Technology Product Owner / Business Analyst, you will:Work with the Project Manager(s) and Development teams to create and manage user stories in JiraExperience with screening systems in tuning filter engines; and presenting results to Senior ManagementIndependently research and conduct analysis on functional requirements for projects where AML, PEP, Negative News, and Sanctions screening is requiredBe able to translate complex ideas into cogent business requirements documents (BRD)Collaborate with cross-functional teams to identify requirements, provide guidance, ask and respond to questions and assist with resolving complex issues.Ensure that any gaps identified in the BRDs are addressed and rectified by the relevant team.Support Development and Testing teams by answering questions and updating documentation as needed based on feedback.Be responsible for communication, resolution, and potential escalation of critical issues.Support team in triaging issues found during testing.Support the needs of Business users for User Acceptance Testing (BUAT).Be able to work in a complex, deadline driven organization on projects with minimal supervision.Analyze complex problems, derive options and solutions and present in an understandable manner to stakeholders, developers, testers and users at multiple levels.Act as a liaison with technology and business unit SMEs in support of technology projects.Solicit information from business and IT SMEs about application functions, data and process flows.Document application functions, data and process flows using prescribed template, or appropriate fit-for-purpose format.Participate in integration design process and provide detailed documentation and requirements as appropriate.Document reports required by system stakeholders.What we valueThese skills will help you succeed in this roleAbility to facilitate solutions across multiple stakeholders with different and sometimes diverging backgrounds and motives. Ability to analyze complex problems, derive solutions and present options and solutions to stakeholders and senior management. Ability to manage multiple simultaneous tasks in a high pressure, deadline environment. Ability to take ownership and initiative, to negotiate, influence and build consensus and successfully navigate within a demanding and international environment Strong skills in analytical thinking, problem solving, research, time management, and verbal and written communication. Experience with system implementation, migration, and sunsetExperience with waterfall and agile software development methodologies. Strong collaboration and relationship management skills. Ability to work independently. Education & Preferred QualificationsBachelor's degree with concentration in Engineering, Business, or Technology preferred.Experience in Compliance domain is highly desirable (Knowledge of Anti-Money Laundering (AML), Sanctions, Screening, Transaction Monitoring, Know Your Customer (KYC), financial securities, and trading principles).Experience with Fircosoft and FIS Prime Compliance screening products, a plusCandidate should have 5-6+ years of experience in financial services, including relevant responsibilities. Experience with JIRA, Agile (Epics, Stories, Working in Kanban team). Should have good understanding of Agile methodology and Agile Ceremonies. Work with geographically distributed teams while maintaining highest standard in collaboration and communication across the QA/DEV and Business teams. Team oriented attitude. Excellent verbal and written communication skills. Person must be self-motivated, self-driven, own and consider him/herself accountable for timely completion of deliverables. Strong problem-solving skills with great attention to details. Are you the right candidate? Yes!We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.Why this role is important to usOur technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're driving the company's digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.About State StreetWhat we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.State Street is an equal opportunity and affirmative action employer.Salary Range: $90,000 - $142,500 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Location: REMOTESalary: $120,000.00 USD Annually - $140,000.00 USD AnnuallyDescription: No C2C or Sponsorship at this time. Remote USA is OKPerm salary 130-140k plus bonusDefines interface requirements and creates specification documentation. Monitor and support current integrations. Drive project work and support production systems. Troubleshoot and fix production issues in the Manhattan environment. Provide guidance and support to the Information Systems staff. Provide consulting services for Manhattan. Assist technical staff and resolve technical issues. Create implementation and backout plans. Develop conceptual designs to address system and/or product considerations. Anticipate emerging business needs and provide recommendations. Provide detailed statuses when needed. Provide appropriate implementation documentation for installs. Coordinate functional design, development, and unit testing phases of a project. Execute system testing processes and user acceptance testing processes. Log accurate information intro time tracking system. Provide solutions to issues and ensure the solution is documented. MINIMUM SKILLS AND QUALIFICATION REQUIREMENTS: A teammate in this position must:Bachelor's Degree in Information Systems or related field. 8-10 years of broad-based experience in specific and related disciplines of the business. Implementation experience with Manhattan WMOS, preferably platform version, MIF Markmagic development, SCI Development, LMS, SO WMOS admin experience QA Automation tools Working experience with all integrations to Manhattan from IT/IS perspective including interface mapping, data flows.jobs, application logic etc Working experience with infrastructure teams, DBA teams, Vendors PL/SQL skills Ability to read code and understand functionality Ability to guide and build junior resourcesContact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

About Us: As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.General Summary/OverviewThe Senior Data Analyst Consultant, within the Mass General Brigham Enterprise Analytics (EA) Department, is responsible for identifying, querying, analyzing, and visualizing data through reports and presentations, a variety of data to support operations, quality and performance measurement initiatives throughout Mass General Brigham, including its acute and specialty hospitals around greater Boston. The Senior Data Analyst Consultant will be responsible for providing analytics insights to leadership at various levels within the organization. The position requires close collaboration and dialogue with clinical personnel, various analytic groups, and hospital and system leadership.The Enterprise Analytics Department supports data and reporting across most domains of the hospital operations and could include areas such as patient satisfaction, patient safety, clinical outcomes, asset utilization, and more. The successful Senior Data Analyst Consultant will create lasting relationships with hospital leadership by becoming the go-to expert for data within his or her designated areas of expertise. Regular responsibilities include gathering requirements, performing qualitative and quantitative analyses, finding and querying complex data, and sharing data and results in a digestible, visually appealing, way.In addition, the Senior Data Analyst Consultant will serve as a resource and role model for other data analyst consultants, sharing best practice methodologies, training other analysts and end-users, and growing the team's wealth of knowledge and documentation. The team mainly relies on Snowflake, Tableau, the Microsoft Office suite, and is partnering with the MGB Digital data platform teams on a journey to build a new data platform with Microsoft Azure Cloud and Snowflake, and leverages other tools and technologies on an as needed basis.Position Summary:The Senior Healthcare Data Analyst will principally support MGB Spaulding Rehabilitation, a world leader in advanced rehabilitation treatment and research. The Sr Data Analyst will partner with other members of the Enterprise Analytics team to meet the data and analytic needs of the Spaulding site operations teams, and will be the go-to expert for the Spaulding domain. The position requires close collaboration and dialogue with clinical personnel, various analytic groups, and hospital and system leadership.Principal Duties and Responsibilities1. Elicits data and reporting requirements from hospital leadership, clinicians, and other staff, using interviews, document analysis, requirements workshops, site visits, use cases, scenarios, data analysis, task, and workflow analysis.2. Queries and analyzes data from hospital systems such as our electronic medical record system (Epic), enterprise data warehouse (EDW), external websites, and more, to glean meaningful insights and produce actionable reports for internal customers.3. Presents data and analyses to key stakeholder groups and hospital leadership, including creating materials for and giving presentations as needed.4. Works with EA and Digital staff in design, maintenance, and distribution of reports while also overseeing ad hoc data analyses and new report development as needed.5. Works with EA and Digital staff to continually improve our analytical capabilities with Snowflake, Tableau, and other analytic platforms, which includes but not limited to dashboard and report development, QA of existing reports, and documentation of system functionality.6. Performs comprehensive quality assurance, ensuring that data and reports meet end user specifications and are accurate and reliable.7. Works with new and existing EA consultant analysts to share knowledge in methods of data analysis, summarization, and presentation. Trains other analyst consultants and end-users on key analytic and reporting systems and databases.8. Partner with MGB Digital teams to leverage existing tools, methods, and processes in order to deliver timely information to operations stakeholders across MGB, including Snowflake.9. Effectively recognizes when additional help or guidance is needed and seeks it out proactively.10. Represents EA on internal and external committees or task forces as needed.11. Performs all other related duties as required.Qualifications Bachelor's degree in management, information systems, statistics, or equivalent experience.At least 5-8 years of experience, preferably in a related analytics position.Healthcare knowledge, particularly as it pertains to electronic medical record data, is preferred but not required.Proficiency in relational databases, SQL, data visualization, and Business Intelligence tools such as Tableau.Knowledge and application of statistical analyses including variance analysis and statistical significance preferred.Knowledge and application of workflows and data structures of underlying MGB systems, especially Epic, preferred.Experience with Epic Clarity, Caboodle, and/or Cogito a plusProject management skills and/or experience a plus.Proficiency with Microsoft Office Suite, including Word, Excel and PowerPoint.Skills and Abilities1. Strong ability to work and communicate effectively with staff at all levels within the organization, including senior hospital management.2. Experience with querying, manipulating, cleansing, and statistically analyzing large data sets using tools such as Snowflake or SQL Server Management Studio.3. Strong proficiency with Excel, manipulating large data sets and synthesizing into digestible information, including polished visualizations.4. Strong experience presenting data through the building of dashboards and reports using business intelligence tools such as Tableau (preferred). With limited input from others, creates data visualizations that are suitable for presentation to senior leaders.5. Ability to clearly communicate complex and sensitive data to senior executives as well as peers.6. Strong written and verbal communication skills, with the ability to tailor message to individuals and audiences throughout the institution. 7. Strong organizational skills, with the ability to focus detailed concentrated effort on multiple projects and re-establish priorities as necessary.8. Possesses initiative and ability to work independently while thriving in a setting requiring collaboration and teamwork for maximal efficiency and effectiveness.9. Attention to detail that ensures follow through on all initiatives implemented, and all projects undertaken.10. Ability to effectively respond to time sensitive issues and meet deadlines. Working Environment • The EOI's main office is in Somerville, MA, the team includes local members. It is important to note that we do expect local Data Analyst team members to be able to work in-person twice a week, mostly for the purpose of presentations to senior leaders. As of this writing there is not a regular cadence to such presentations. We are committed to building an engaged, inclusive community and offer a variety of opportunities to come together virtually to facilitate learning and collaboration.EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

Location: REMOTESalary: $50.00 USD Hourly - $55.00 USD HourlyDescription: Our client is looking for a Business Analyst to join their growing team! This will be a remote contract role for a major healthcare provider. *W2 only - no C2C or sponsorship will be provided* This job will have the following responsibilities: Directs and coordinates individual projects and related activities to ensure project progresses on schedule.Maintains adequate communication regarding project status, risks, issues, and priorities with project sponsors and leadership.Conducts in-depth research and analysis.Anticipate trends, emerging issues and recommend best practices to ensure maximum results and develops metrics.Develops integrated solutions to unique and highly complex problems.Recommends best practices to ensure maximum performance and develops performance measures.Documents performance measurements and process changes.Responsible for overseeing the process of representing the customer and/or stakeholder (internal/external) while collaborating with business and technical units..Expert working knowledge of analysis, design, development, testing, debugging, implementation, maintenance and/or enhancement of new or existing systems through reporting and documentation Qualifications & Requirements: Exceptional research, analytical and problem solving skills, including data analysis.Expert level ability to make decisions based on analysis and business needs.Exceptional ability to work in high paced environment, handling multiple responsibilities and projects.Expert ability to build cross functional relationships, which includes negotiation and persuasion skills.Expert analytical, conceptual, and logic skills to take high-level business product concepts and translate to operational level business models. Strong experience in data mapping for API's and file specifications.Understanding of the core concepts of API's, including request/response cycles, data formats (JSON, XML, etc.)Familiarity with API design principles, including resource identification, versioning, and error handling. Comfortable with reading and understanding API documentation.Experience in API testing tools such as Postman or SoapUI to validate functionality and performance - ability to document QA steps and perform and document test cases. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

GENERAL SUMMARY/ OVERVIEW STATEMENT: The Department of Anesthesia, Critical Care and Pain Medicine (DACCPM) seeks a responsible and well-qualified applicant for the position of Senior Quality Assurance Coordinator to join the Quality & Safety (Q&S) Team. This is a high-performance team with a legacy of excellence and the candidate is expected to have a similar history of outstanding performance. The Senior Quality Assurance (QA) Coordinator will directly report to the Senior Quality and Safety Administrative Manager and in close collaboration with the Quality & Safety Division Chief / Quality Chair The primary function of this position will be to support the QA arm of the Quality & Safety Team, which includes reviewing new reports, investigating and analyzing critical events, managing data, and leading root cause analysis for the DACCPM, determining appropriate patient, provider and reporting follow-up and needed support, identifying opportunities to improve future patient care and preparing and presenting reports for department meetings, participate in interdisciplinary and departmental quality improvement projects, identify impactful events to deploy peer support resources. In addition, the Senior QA Coordinator may be asked to assist with quality/process improvement efforts, educate departmental clinicians about patient safety science topics, and collaborate with physicians and staff on patient safety initiatives with direction from the department or in alignment with Enterprise Anesthesiology efforts. Given pending systems integration efforts, this role may evolve to also support some similar functions at Brigham and Women's Hospital.Given the sensitive nature of case details, patient information, and provider involvement, the ideal candidate must have exceptional interpersonal skills and ability to maintain confidentiality to the highest degree. The ideal candidate will have a nursing background and experience working in critical care, operating room, PACU or a comparable high acuity patient care setting. The candidate must be comfortable working with staff and content across multiple anesthesia sites.PRINCIPAL DUTIES AND RESPONSIBILITIES: Senior QA Coordinator Responsibilities1. Supervise QA Coordinator and Quality & Safety Analyst role. Participate in and direct the review and investigation of quality and safety reporting events. 2. Use QA data to drive strategic initiatives, education and teamworka. Coordinate identification of ideas for issue resolution and quality improvement projects based on QA events.b. Coordinate communication on QA activities and event follow-up with all department stakeholders. c. Manage and provide feedback to QA Reporters.3. Collaborative QA Reviewsa. Develop partnerships with Divisions Chiefs for QA investigations, interdisciplinary case reviews and QA driven process improvements. b. Serve as contact person and enhance QA education, collaboration and participation with off-site anesthesia locations: i. Mass General Waltham ii. Mass General North Shore Center for Outpatient Care (Danvers)4. Inform simulation team about QA lessons learned to develop simulation exercises. a. Apology and Disclosure trainingb. Medical error recoveryc. Team work trainingd. Implementation of Just CultureGeneral QA Coordinator Responsibilities 1. Investigate or supervise all quality review cases that relate to the delivery of clinical care, following established Center for Quality and Safety (CQS) protocols. Responsibilities include medical record reviews and interviews with hospital personnel, patients and families involved in these cases2. Collect and organize telephone, written, electronic and in-person reports involving potential quality issues3. Document findings and follow-up in QA database4. Maintain confidentiality and security of data5. Analyze, verify and interpret data6. Summarize and prepare reports of data and data collection procedures. 7. Conduct follow-up investigations relating to incidents, adverse outcomes, and equipment or service problems related to the delivery of clinical care 8. Prepare and present agendas, files, reports and presentations for QA Committee meetings, Departmental meetings, other hospital and MGB meetings and outside regulatory agencies 9. Coordinate with Risk Management administrators, the MGB Center for Quality and Safety, the Patient Advocacy Office, and the QI/QA coordinators of other sectors of the hospital and system. Also represent the department at various hospital committees including QPSC, PQAC, OB/GYN M & M, etc.10. Participate in and facilitate interdepartmental collaborative QA/QI investigations and responses11. Instruct anesthesia trainees (residents, fellows) in QA/QI methods and goals. Weekly time (2-3 hours) will be provided to the Chief Residents for residents to access the NOS RCA virtual education offering. 12. Teach and communicate to staff, residents and fellows strategies, guidelines and protocols resulting from QA investigations13. Attend, coordinate and design the monthly QA Committee Meetings and department and hospital meetings as required with the Department Quality ChairSKILLS & COMPETENCIES REQUIRED: A. Project Management • Ability to independently manage projects and data • Discretion and judgment to effectively prioritize work• Ability to meet deadlines while independently managing multiple concurrent tasks• Expected to proactively follow through or delegate on assigned tasks and provide periodic updates• Ability to independently troubleshoot problems and act to address critical issues in a timely and appropriate manner• Must be able to manage multiple concurrent projects and tasks• Familiarity with principals of continuous quality improvement in health care preferredB. Analytical Skills• Strong analytical skills to collect, process, and analyze data• Problem solving skills• Ability to design and refine special projects as requiredC. IT Skills• Experience preferred with Microsoft Word, Microsoft PowerPoint, and Epic• Proficiency with using Outlook• Demonstrated experience and proficiency with computers and learning new clinical documentation programs and other hospital softwareD. Professionalism• Ability to exercise the highest degree of professionalism, even in high intensity clinical settings• The candidate will be expected to dress professionally, be punctual, and be prepared to work with a positive attitude and a thoughtful and pleasant demeanor • Ability to maintain strict confidentiality• Use of tactful diplomacy in the handling of sensitive patient and provider issues• Ability to work effectively and courteously with physician and non-physician personnel• Strong customer service orientationE. Teamwork• Must have history of demonstrated success in working with physicians in a collaborative team setting• Ability to work collaboratively with other Q&S team members and all clinical and non-clinical members of the department• Ability to work effectively peer-to-peer and manage up• Strong team playerF. Organization Skills• Exceptional organizational skills and keen attention to detail• Ability to organize and update data in spreadsheets and databasesG. Communication Skills • Immaculate use English grammar for high profile written and verbal communication• Demonstrated successful experience with open-ended interviewing • Prior experience with composition of memoranda and research reports preferred• Ability to effectively escalate issues or concerns to appropriate level of leadership• Excellent telephone, email and in-person communication etiquetteWORKING CONDITIONS: Hybrid schedule - in office (mainly at MGH to start, potentially at other sites as well with time) as well as remote scheduleThe information contained in this document is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of individuals so classified.Qualifications BSN is strongly preferred. Must have current licensure as a registered nurse in Massachusetts.Minimum of one-year licensed RN experience required.Required:• 5+ years' experience in surgical ICU, or PACU nursingPreferred: • Clinical practice must be within the last three years.• Advance degree or certification in Patient Safety and QualityEEO Statement Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

GENERAL SUMMARY/ OVERVIEW STATEMENT: Summarize the nature and level of work performed.The Senior Denials and QA Analyst, under the direction of the Executive Patient Access Services Director, is responsible for ensuring highest quality of work for Patients Accounts Services via daily management of Patient Access EPIC WQs and reporting, monitoring, analysis, and collaboration with department subject matter experts. This position also assists in the development, implementation and monitoring of new and existing qualitative and quantitative key performance indicators (KPI) for Patient Access Services. This position also works with departments to develop the appropriate processes, monitoring controls and reporting for quality assurance and to optimize operations. The Senior Denials and QA Analyst also develops or updates policies and procedure in these areas for reference materials and new hire onboarding. Depending on departmental needs the work will shift to different departments in Patient Access Services and the position will need to be able to prioritize and work on multiple assignments. This position will work approximately 50-75% on denials and appeals and will also assist in the development and implementation of key performance indicators related to prior authorizations and denials, appeals, and write offs for Brigham and Women's Hospital and Brigham and Women's Faulkner Hospital. The Senior Denials and QA Analyst will also review denial and write off trends and monitoring controls, and identify, develop, and assist in the implementation implements new processes to optimize operations in this area. The Senior Denials and QA Analyst also compiles and summarizes information and present results to Patient Access leadership, Revenue Operations and other Patient Access Services Department as needed. The Senior Denials and QA Analyst performs all these functions in a manner that complies with standards established by Hospital Administration, Medical Staff and outside regulatory and accreditation agencies.PRINCIPAL DUTIES AND RESPONSIBILITIES: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluationWorks toward goals and objectives established for Patient Access Services Has a sound understanding of the payor rules related to authorization and denials and appealsAssists in the management and implementation of projects and process improvement initiatives across Brigham Health Patient Access Services which may include a variety of operational areas including but not limited to Denials and Appeals , Inpatient Accounts, and Patient Financial Services. Works with PAS Leadership to develop new key performance indicators and monitor existing KPI's to ensure qualitative and quantitative metrics are achieved.Assist in compilation and reporting of KPI metrics for Patient Access Services as neededAssists in the development and monitoring of EPIC WQ's for Patient Access Services (including but not limited to Patient Accounts, Denials, and Admitting as needed).Works with Patient Access teams to develop EPIC Reporting and may assist in monitor reporting results to optimize operations as needed. Performs advanced data mining from Slicer /Dicer (Revenue, denials, write offs) and other data analytic tools to identify denial and write off trends and works with Revenue Operations, Practices, and the Budget Department to create daily, weekly, or monthly reports as needed.Communicates and collaborates with Patient Accounts, Case Management, Admitting, Revenue Operations , Payor Operations, the Central Billing Office and other apprpropriate hospital and phsycian departments to optimize operations and streamline processes for both BWH and BWF Patient Access ServicesEscalates issues identified during monitoring processes to leadership teams so that the appropriate corrective actions are taken Leads meetings related to quality assurance work performed and works with the Director to prepare comprehensive presentations.Assists the Denials and Appeals Specialist in the identification of root cause for denials and write off and work with the respective teams implement action plans to prevent the in the future.Assists in the development of policies and procedures to optimize operations related to prior authorization, denials, and write offs. Works with Physician Organization and Department Administrators to review issues and develop action plans to prevent denials and streamline operations as needed Assists in the development of functional specifications/requirements for computer systems, new computer programs and enhancements to existing systems related to Denials /Write offs and Revenue Operations and Quality Assurance. Assists the Executive Director of Patient Access with the maintenance, enhancements and/or upgrades related to system upgrades and implementationsOther ResponsibilitiesMaintains patient confidentiality and privacy by accessing patient information only to the extent necessary to fulfill assigned duties. All patient information must be kept private, confidential and secure. All lists, reports, files and documents must always be properly secured and stored. Interviews and examinations should be conducted in such a manner as to afford the patient reasonable audio and visual privacy.Maintains effective working relationships and communicates regularly with Patient Access Services including but not Inpatient Accounts, Birth Registration, Admitting as well as Utilization Review, the Client Billing Office, Care Coordination, service areas and other departments as necessary to implement quality control measures. Adheres to Customer Service Standards by demonstrating professionalism, alertness, helpfulness, and receptiveness to all patients, visitors and other staff members.Employs discretion when leaving answering machine messages, or sending faxes.Performs special projects as assignedAdheres to the hospital's personnel policies and proceduresWORKING CONDITIONS: Describe the conditions in which the work is performed.Varying locations. Remote work, Assembly Row and BWH Main Campus. The primary location is will be Assembly Row Main CampusRemote work 2-3 days per week after training is completed. Please note that remote days may be less based on departmental needs (e.g., training other employees, special projects that require on-site work and collaboration)SUPERVISORY RESPONSIBILITY: List the number of FTEs supervised.Supervise other projects as needed.FISCAL RESPONSIBILITY: Indicate financial "scope" information, i.e.: size of budget, volume, revenue, etc.Promote institutional financial stability based on throughput and data integrity.Assists management with analysis related to operating and capital budgets as needed.Generates and implements new ideas for reducing costs.Qualifications QUALIFICATIONS: (MUST be realistic, neither overstated nor understated, and related to the essential functions of the job.)Bachelor's degree or equivalent required 2-4 years experience in a hospital setting, experience with denials, prior authorizations, billing and reimbursement helpfulSKILLS/ ABILITIES/ COMPETENCIES REQUIRED: (MUST be realistic, neither overstated nor understated, and related to the essential functions of the job.)Excellent interpersonal skills to interact effectively with all levels of staff, management and leadership. Must be able to collaborate in an effective interdisciplinary team approach.Technical knowledge of specific legal and regulatory requirements and an understanding of complex third party and medical assistance polices and procedures.Knowledge of computers and management information systems and the ability to provide specifications for program development, system enhancements and reports as needed.Advanced excel and power point skillsStrong analytical skills and problem solving kills to determine root cause, analyze data and trends related to both financial and operational data and key performance indicatorsIndependent judgment needed to deviate from standard policies, procedures and schedule when necessary.Effective, results-oriented skills. Excellent oral and written communication skills The ability to function independently, prioritize work within established policies, and work with multiple demands and prioritieGood judgment, tact, sensitivity and the ability to function in a stressful environment.The ability to maintain confidentiality regarding the patients, their medical histories, demographic and fiscal information, etc.EEO Statement Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.