Test Manager Salary in Birmingham, AL

The Site Level Project Leader will provide world class start-up leadership for large, high-profile orders of Liebert power equipment. The PL is the primary Vertiv Service representative for large jobs, from factory testing, through start-up, site acceptance testing, and project completion. The PL is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The PL is also required to maintain continuous communication with CRC, Area/District Offices, and Area Managers.DUTIES & RESPONSIBILITIES: ROLE § Relies on extensive experience and judgment to plan and accomplish work related goals § Requires no direct supervision § Leads and directs the work of others § Provides guidance to others on complicated situations § Factory certified on a variety of products that interact with Liebert systems: o Expert working knowledge of Electrical Power Distribution, Generators, Switchgear, Automatic Transfer Switches, et al. § Represent Service at all post-sale, customer and contractor meetings for projects which the PL is assigned to by the Area Manager § Coordinate start-up and site testing activities for assigned projects before it begins o Review site testing requirements and service items provided on the sales order o Review customer or third-party test procedures, match to what was sold with the order o Assist and recommend man-power needs for the job o Gather all documentation for job (submittals, as-built drawings, in-house test procedures) o Tag equipment and open start-up & site testing tickets o Initiate SFA requests for custom made test procedures, when provided by Vertiv Service and sold with the equipment § Attend Factory Witness Testing for assigned projects, represent Service in front of the customer, contractor, and consultant § Assist contractors as required during installation of assigned projects o Coordinate Pre-Site meetings with contractor o Visit site on regular basis as agreed upon, typically once per week for large jobs o Provide phone support to contractor for technical questions during installation § Support start-up and site testing activities for assigned projects o Ensure sufficient man-power on site each day to perform start-up and site testing work o Assist during start-up and site testing as necessary, depending upon man-power availability and site location o Provide first level of tech support assistance to speed up problem resolution o Arrange proper test equipment and heavy equipment (such as load banks), ensure all is on site at the times required o Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control o Provide daily status reports to Service management and sales rep o Support District Offices, or Power Technical Support, as requested even for projects not directly assigned to by the Area Manager o Assist or coordinate PM's for large customers, as requested by District Manager o Provide phone or on-site support for remedial services calls o Provide a first line of high-level technical support on-site for critical customer problem resolutions o International start-up or support as requested by Power Technical Support or Field Management TECHNICAL § Provide On-the-Job training and on-site direction to associates for assigned projects § Conduct field customer training for assigned projects as required § Communicate with National Technical Support on equipment issues § Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY § Operate in a safe manner in accordance with published safety guidelines § Must wear appropriate PPE as per company guidelines and accordance with job duties § Adhere to work hours policy guidelines - "14 hours rule" § Report all work related accidents or injuries within 24 hours to the appropriate personnel § Must be a role model to fellow associates with regards to safety by setting a positive example § Point out potentially unsafe conditions to a customer or contractor, as necessary and based on extensive experience, with the authority to halt work on a project until conditions are corrected ADMINISTRATION § Coordinate assigned project completion, customer training, and close-out o Provide all test data and start-up reports in a final package to the customer o Coordinate any additional training bought with the sales order, provided either by the Customer Engineer, Power Tech Support, or the Project Leader directly § Provide Time and Material quotes for customers or contractors for assigned projects, as necessary § Coordinate subcontracted services and equipment rentals for assigned projects, provide purchase orders to vendors as required § Gather all Service revenue (sales order and any additional PO's) & costs (labor, equipment, and subcontracted) for assigned projects and report to Power Technical Support for regular profit/loss reports to Service management § Review and process submittal drawings § Log all technical support telephone calls § Provide accurate and timely reporting in accordance with published guidelines o Time cards, expense reports, mileage reports, ticket closure, forms, et al. § Maintain company property according to company policies o Vehicle, credit cards, PPE, test equipment, laptop, pager, et al. CUSTOMER SATISFACTION § Provide proper and adequate communication to internal and external customers § Provide estimated time of arrival to the customer or contractor where applicable § Coordinate and attend customer or contractor meetings as required § Maintain customer satisfaction rates according to company guidelines PERFORMANCE § Complete all work in an efficient and timely manner § Capable of making strong decisions, technical and commercial, under pressure § Properly evaluate site and equipment for appropriate billing status § Maintain productive utilization rate according to company guidelines § Adhere to company dress code and safety regulations § Understand and comply with company startup/escalation process and procedures § In all aspects of job requirements, must lead by example, and conduct themselves in a higher standard. Must act and perform as a role model to all field associates § Maintain proper and adequate level of internal communications § Ability to communicate with all levels within the organization -Managers, co-workers, Support Services, sales, electronic communications, et al. § Conduct themselves in a high degree of professionalism, and of service delivery § Ability to handle stressful situations and provide a calming effect to customer § High level of diplomacy when interacting with internal and external customers KNOWLEDGE, SKILLS & ABILITIES: • Required experience (one or more of the following) o ASEET - preferred o ASMET o Six years military experience in a related field o Equivalent industry experience • Job progression requirements o Minimum 5 years Project Management experience o Product certifications and field knowledge assessment up to date in accordance with job level (refer to job progression chart) o Meet all aspect of your current job description • Interpersonal Skills o Professional o Reliable o Team Player • Mastery of electrical / electronic test equipment and theory • Must be able to read and interpret electrical one-line diagrams and blueprints • In all aspects of the job, need to lead by example, and held to a higher standard of conduct o Product certifications up to date o Meet all aspects of the job description o Performance evaluation rating of meets all aspects of job requirement or better o Consistent performance and customer relation skills • Technical skills o Ability to make an immediate site evaluation, skills to include: environmental temperature, and general operating conditions without supervision o Ability to summarize and report all work related tasks performed o Ability to give technical assistance via the telephone to customers on a regular basis o Provide phone or on-site technical support to junior level associates o Independently evaluate, recognize and recommend acceptable customer solutions based upon site evaluation o Recommend and direct activities at a customer site by leading technical activities of other technicians o Provide on-site customer consultation, must be able to present themselves as an expert in the field o Capable of providing project leadership and on-site direction for assigned projects o Provide expert site evaluation for Liebert Power Products and related systems o Assist Liebert Engineering and National Tech Support with site evaluations, site visits, and recommendations/solutions as required o Expert in site acceptance testing procedures and equipment • Strong skill sets: o Strong communication skills § Ability to communicate with all levels within the customer organization § Strong verbal communication § Excellent written skills o Able to manage stressful situations o Diplomacy o Troubleshooting skills o Safety procedures o Strong organizational and planning skills o Excellent time management ability, capable of working without direct supervision o Computer skills § Advanced word processing, report generation § Spreadsheet processing § Electronic mail § Test equipment and data analysis programs § Familiarity with computer networks o Mechanical aptitude WORKING CONDITIONS: • Minimum of 90% domestic travel is required. • International travel as directed by Power Technical Support or Field Operations • Hour/Day on-call availability through a national paging system • Flexible schedules (weekends, evenings, and holidays) • Valid driver's license • Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. • Valid U.S. passport required • Deployable in the event of emergenciesPHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds.Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES • Customer Focus • Operational Excellence • High-Performance Culture • Innovation • Financial StrengthOUR BEHAVIORS • Own It • Act With Urgency • Foster a Customer-First Mindset • Think Big and Execute • Lead by Example • Drive Continuous Improvement • Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Birmingham, AL, USAPart time2024-04-04R24_0000009488Software Developer Intern Job Description:Ready for a challenging and rewarding internship? This is your opportunity to work hands on with project teams throughout the summer and see your development projects put into production! Join a leading industrial distribution company and unleash your technology skills to move our business forward!We share a mindset at Motion Industries where we're using our technology fluency to transform everything about our business. If you're ready to unleash your knowledge, tame technology, and bust out of the ordinary, find out what's next at Motion Industries.This position will be based in Birmingham, AL. The ideal candidates will reside in the Birmingham, AL area. Responsibilities • Participate in status meetings and provide status to Project Managers• Work with Architects to develop solutions• Design, develop and unit test solutions between disparate systems• Document design• Work with Administrator to deploy code throughout the development process and monitor and configure system Qualifications • Working on a BS or BA degree in a computer related field• Working knowledge of SQL• Working knowledge of Linux shell and Windows scripting• Working knowledge of Java and/or .Net a plus• High Level understanding of full lifecycle development• Ability to work within a team• Excellent communication skills (both verbal and written)• Must be self-motivated and know when to seek guidance• Individual must be a self-starter and capable of working independently as well as part of a team• Capable of learning new tools and technologies.• Ability to provide strong problem solving skills a variety of methodsNot the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.See DescriptionPI239158247

Careers that Change Lives We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. A Day in the Life This position has the responsibility and authority to provide remote and on-site engineering support to the navigation and intraoperative imaging products installed base and driving customer satisfaction through service.Additional Information Location: Individuals must reside within 30 minutes from Birmingham, AL in order to successfully support this territory. Territory: This position will support a territory that covers the Birmingham, AL metro area. Travel: This position will require 75% of travel including overnight travel. 50% of travel will be local travel in or near Birmingham, AL . Equipment: This position will work on Medtronic O-arm Surgical Imaging Systems and Mazor Robotic Guidance Systems.Responsibilities may include the following and other duties may be assigned.• Travel to sites to work as a member of the local team to provide efficient repair / installation support to all accounts within assigned area.• Installs, operates, maintains, repairs and modifies equipment on designated equipment.• Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations• Analyzes and evaluates products and related performance.• Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time.• Support future product integrations by performing upgrades and or configuration updates to existing and future imaging/navigation equipment.• Lead and participate in product technical repair and clinical use training with domestic, international and 3rd party staff members.• Provide testing and validation support to the manufacturer's organization, as applicable.• Keeping accurate records of discussions or correspondence with customers including all assigned complaints, follow-up actions, root cause analysis and final resolution within the complaint tracking system. Must Have: Minimum Requirements • High School Diploma or equivalent required• 4 years technician, clinical field service or clinical customer support experience. Nice to Have • Associate's degree in Bioengineering, engineering or technology field.• Previous experience as Technician/Field Services within medical device industry.• Direct experience supporting surgical imaging and robotics equipment• Experience with orthopedic anatomy, surgical protocol and medical terminology.• Ability to troubleshoot with technical skills, creativity and high discipline.• Familiarity with most commonly used test equipment (i.e.: dosimeter, power supplies, DVM's, signal generators, flow meters, etc.)• Ability to read and understand schematics and engineering drawings.• Familiar with the FDA 21 CFR, CGMP for Medical devices.• Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner.• Responsive problem solver and action oriented in resolving customer issues and meeting customer requirements.• Experience with x-Ray systems particularly mobile fluoroscopy or CT systems.• Experience with robotics or motion control helpful About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future. Benefits & Compensation A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here .The provided base salary range is used nationally in the United States (except in Puerto Rico and certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc. Physical Job Requirements The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

Now's our time to inspire the future of healthcare together. Siemens Healthineers' PETNET Solutions, a global PET radiopharmaceutical network, leads the way in industry expertise. Providing routine, reliable delivery of high-quality radiopharmaceuticals and services has established us as the trusted partner in PET imaging since 1996. With more than 47 locations around the globe, Siemens Healthineers PETNET Solutions is the largest supplier of positron emission tomography (PET) radiopharmaceuticals, delivering more than 1,000,000 doses to more than 2,800 imaging centers worldwide, each year. Since 1996 we have delivered more than 6,000,000 doses worldwide. Because we have the largest network of pharmacies, our pharmacies back each other up. This gives us a dose fulfillment rate of >99%. If you place an order with us, we are successful at dispensing the dose. That is confidence delivered. Check us out: https://www.siemens-healthineers.com/en-us/molecular-imaging/petnet On the job training provided by our own world class training team, which is based in Knoxville, TN. For the first 5 weeks you will be enrolled in an extensive in person and virtual training class which is specifically designed to enable you to help develop the skills you will need to work in the pharmacy. Benefits for full time employees included medical, dental and vision insurance, 8% annual bonus plan, 100% matching 401K, 20 days of paid time off (vacation, sick and personal time) per year! Note that all benefits are active on your start date! Join our team now at Siemens Healthineers as Nuclear Pharmacist Please note that this is primarily a night shift role at the PETNET Solutions pharmacy; flexibility to work alternative shifts required. Currently the 8 hour shift is Monday - Friday from 12:30 am - 9:00 am. No weekends. Flexibility is required This is a role well suited to an ambitious professional, looking for the next step in their career. As a Nuclear Pharmacist , you will be responsible for : Production of radionuclides Preparation and testing of radiopharmaceuticals. Dispensing of radiopharmaceuticals. Ensures compliance with all regulatory commitments including the cGMP, Radiation Safety, Pharmacy laws and corporate policies and procedures and other applicable Federal, State and Local authorities. Responsible and accountable under State Pharmacy Law, for all actions of personnel working in the permitted pharmacy area, in the absence of the Pharmacy Manager (PIC). Delivers and ensures performance of aseptic techniques, including sterility test and pyrogen testing per company standard operating procedures. Ensures performance of QC procedures using analytical equipment and chemical tests per company standard operating procedures. Maintains all applicable documents and records. Prepares shipment of radioactive materials according to procedure and licensing authorities requirements. Provides support in operation and maintenance of cyclotron, chemistry modules, QC equipment and associated software. This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers Nuclear Pharmacy Chemistry Quality Control Required skills to have for the success of this role: Pharmacy License Bachelors Degree Communicates effectively with a proven ability to interpret information and provide and/or follow complex instructions Ability to work independently and/or as part of a cross-functional team. Strong customer relations skills. Working knowledge of MS Windows applications. Physical Demands: Ability to handle 100 lb. packages Supervisory Duties: Leads multiple non-exempt At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.Beware of Job ScamsPlease beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site . At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally. Successful candidate must be able to work with controlled technology in accordance with US export control law. It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations. If you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers.If you wish to find out more about the specific before applying, please visit: https://usa.healthcare.siemens.com/about .As an equal-opportunity employer we are happy to consider applications from individuals with disabilities #LI-JW1 PETNETEqual Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here .Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here .California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click here .

Ponce City Market (41675), United States of America, Atlanta, GeorgiaSenior Software Engineer, Back End (Java, AWS)Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Back End Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Software Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. Guardians of Payments: We build, support, and maintain the platform for all One-Time Credit Card Payments, as well as payments made in store at one of our many partner locations. We love to solve problems, collaborate, and learn as a team! We're currently on an exciting journey to converge all of our One-Time and In-store payment services to our new Enterprise Payment Scheduler, Posting, and Clearing platform. These applications are built on target architecture which include APIs and Microservices leveraging severless patterns and AWS managed services. What You'll Do: Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologiesShare your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering communityCollaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowermentUtilize programming languages like Java, Python, SQL, Node, Go, and Scala, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services Basic Qualifications: Bachelor's DegreeAt least 4 years of professional software engineering experience (Internship experience does not apply)Preferred Qualifications:5+ years of experience in at least one of the following: Java, Scala, Python, Go, or Node.js1+ years of experience with AWS, GCP, Azure, or another cloud service3+ years of experience in open source frameworks2+ years of experience in Agile practicesAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

POSITION SUMMARY The Field Service Technician is responsible for installation, commissioning, and scheduled or emergency service on Small to Medium UPS & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate training certification. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment and dispatched through our Coordinated Services/CRC teams. RESPONSIBILITIES Rely on direction from Coordinated Services Dispatch team to accomplish goals Perform several UPS/Batterywork related tasks Capable of working under direct supervision or independently based upon training TECHNICAL Render on site and phone assistance to customers. Communicate with National Technical Support on equipment issues Perform work related tasks per company guidelines for scheduled maintenance Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Provide accurate and timely reporting per company guidelines Time cards, expense reports, mileage reports, ticket closure, forms et al. Maintain individual inventory in accordance with company policy Provide estimated time of arrival to the Customer Response Center where applicable Maintain company property per company policies Vehicle, credit cards, PPE, test equipment, laptop, et al. CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer for where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications Managers, co-workers, Support Services, electronic communications, et al. QUALIFICATIONS Required experience (one or more of the following) ASEET, or progress towards - preferred Four to Six years military experience in a related field Equivalent industry experience Interpersonal Skills Professional Reliable Team Player Familiarity with electrical / electronic test equipment and fundamentals Technical skills Ability to make basic site evaluation skills to include: environmental temperature, and general operating conditions Elementary fix/repair techniques based on directed supervision Capable of completing tasks and return unit to full operating conditions based upon directed supervision Ability to summarize and report all work related tasks performed Strongskill sets: Communication skills Customer service skills Troubleshooting skills Safety procedures Organizational and planning skills Computer skills Mechanical aptitude PHYSICAL REQUIREMENTS Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Frequent Standing Frequent kneeling / crawling / stooping Frequent bending / twisting Frequent climbing (stairs, ladders) Frequent driving (car, van, truck) Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. TRAVEL TIME REQUIRED Willing to work flexible hours, weekends, holidays and night work. Must be available for out-of-town travel up to 50% of time. Valid driver's license At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.