Configuration Analyst Salary in Atlanta, GA

The Lead Support Services Analyst is responsible for the intake, triage, and oversight of client support requests for our BusinessConnect managed application. In this capacity you will prioritize and manage the support backlog, lead daily stand-up calls with the support team, provide guidance and leadership to other team members, troubleshoot issues, update code and configurations as needed, and monitor the successful and expedient resolution of all client issues. In addition, you may be required to participate in ad-hoc/special projects or provide your expert opinions to aid our regular business processes such as estimating the level of effort required to complete certain project tasks. What you'll do: Key activities include overall ownership of the client support request process including intake, triage, and oversight of client issues through resolution. Coordinate communication between the end users and internal team members to ensure timely resolution of client support requests. Provide prior Salesforce support expertise including Apex/Salesforce development skills and Salesforce administration knowledge to resolve client support issues. Provide prior API development experience, working knowledge of xml, json, or other languages to resolve client support issues. Provide guidance and leadership to other team members to ensure proper direction and timely resolution of client support issues. Direct oversight of issue management including leading weekly support stand-up calls, ensuring appropriate documentation and issue resolution are maintained in Jira, and producing weekly status reports for customer support related issues. Handle key activities for multiple clients simultaneously. What experience you need: 2+ years experience as a Salesforce/Apex developer specializing in troubleshooting and debugging issues, minor code modifications, and test class development. 2+ years of Salesforce administrator experience familiar with classic and lightning views, application preferences, page layouts, user rights, custom settings, Apex Data Loader, etc. Strong SQL/SOQL querying experience, with the ability to execute simple and complex queries to provide reports around customer data 2+ years experience in a technical/development support capacity. Excellent written and oral communication skills Experience working with external clients to communicate findings and resolution to client reported issues. Excellent Jira experience (creating sprint, maintaining backlogs, report configuration/creation preferred). Strong sense of urgency and commitment to customer satisfaction, bringing issues to resolution quickly. Ability to handle multiple projects simultaneously. You've attained a Bachelor's degree, or higher level education (Computer Science or Mathematics preferred) What could set you apart: Experience leading small teams and/or responsible for backlog management Experience working within a Salesforce environment, or Salesforce Admin experience

Job ID: 493910 ExemptOldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.Oldcastle Infrastructure - Built For Life from Oldcastle Infrastructure on Vimeo.Oldcastle Infrastructure is looking for a service focused leader for our Enterprise Applications Analyst team. This individual will be a hands-on, working leader with strong business acumen, outstanding problem-solving skills, a deep understanding of one or more business process areas, and the ability to manage others. The Lead Enterprise Applications Analyst will assist other application analysts with prioritizing work and provide process or technical guidance as needed. The Lead Enterprise Applications Analyst will leverage business process knowledge and technology acumen to manage software vendor relationships, perform application testing, and troubleshoot user reported issues. He or she partners closely with business stakeholders and collaborates with other Information Technology teams to define and lead projects related to strategic applications, acquisition integration, and enhanced solution delivery. This role is a working leader who, as required, will provide hands on delivery of system configuration, set up, security, and improvements for Oldcastle Infrastructure's application environments. Oldcastle Infrastructure is a fast-paced, growth oriented, ever-evolving organization. We are looking for an IT team leader who possesses the experience to thrive and succeed in this environment. Key Responsibilities (Essential Duties and Functions)To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Team Leadership Provide people leadership/management to a team of three to four application analysts under the supervision of the Manager, Enterprise Applications. Perform performance reviews and hold regular feedback conversations with direct reports. Ensure team members understand business processes and facilitate work in a timely, efficient manner to meet the needs of our stakeholders. Hold team members accountable to follow all defined processes and procedures; collaborating with them to develop new procedures where needed. Prioritize the creation, storage, and organization of a system and team documentation knowledge base to ensure all solutions delivered are thoroughly understood, documented, and transitioned well to Application Support. Drive the strategy, roadmap, execution and optimization of the enterprise application portfolio with a cloud first, vendor supported philosophy. Partner with key business stakeholders on behalf of the Enterprise Applications team to deliver high quality strategic solutions that enable enterprise process efficiency, visibility, insights and structure. Ensure the team appropriately executes project tollgate processes for all assigned initiatives. Work closely with the SAP Center of Excellence, Technical Developers, and Integration Engineers to ensure integrations between key enterprise applications and SAP are designed, developed, and supported appropriately. Applications Analyst Support one or more core business process areas - such as Hire to Retire, Post to Close, Order to Cash, Plan to Produce, Procure to Pay or Lead to Quote - ensuring emphasis on expertise, accountability, and cross functional collaboration. Ensure engagement of all relevant stakeholders and identification of requirements from both a system and process perspective for all assigned requests. Demonstrate expertise with documenting both technical and business process flow diagrams using common toolsets such as Microsoft Visio or Lucid Chart. Drive the functional design, technical design and implementation of solutions for an assigned portfolio of enterprise applications used in a specific process area. Ensure data integrity and accuracy in enterprise applications, implementing any necessary operational or compliance controls. Support and/or drive dashboarding in coordination with our Data & Analytics team to enable timely, action-oriented reporting. Provide system or process solutioning, guidance and final sign-off for specific enhancements or projects assigned. Develop and facilitate a framework for training users on existing and new applications. Qualifications Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities.Education/Experience Bachelor's degree in Information Systems, Finance, Accounting, or similar discipline. At least 7+ years of increasingly responsible experience in IT Enterprise Application functional roles. Minimum 5+ years of experience administering a variety of enterprise applications. Experience in one of more of the following applications preferred: Oracle NetSuite, Microsoft Dynamics AX, Oracle JD Edwards, UKG UltiPro, UKG Workforce Dimensions, Oracle Enterprise Performance Management (EPM), SAP SuccessFactors, SAP Concur, Kofax, or OpenText. Experience with Microsoft Office applications such as Excel, PowerPoint, SharePoint, Teams, & Visio. At least 2+ years experience with IT Service Management platforms; ServiceNow preferred. 3+ years experience in a team leadership role. Experience in a global, complex, multi-national manufacturing environment preferred. Knowledge/Skill Requirements Strong skills in relationship building among business stakeholders & colleagues. Strong verbal and written communication skills, able to adapt communication and key messages to the audience. Excellent documentation skills are required including requirements, functional design or configuration, test scripts, and process flows. Thorough understanding of IT processes specifically change management. General understanding of project management. Formal project management experience or training is a plus. Insightful and analytical contributor that provides valuable observations. Problem solver with ability to breakdown complex situations and provide solutions. Proactive contributor that can work in fast-paced, growing, and dynamic environment. Advanced analytical, diagnostic, and technical skills. Strong understanding of corporate business processes, including fundamental accounting and finance concepts, including forecasting, budget cycles and corporate reporting requirements preferred. Work and Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting for extended periods of time. Ability to safely lift up to 50 pounds. Preferred office location for this position is Oldcastle Infrastructure's headquarters in Atlanta, GA. Work from home potential of up to 40% per week. Ability to travel (overnight) as required based on business needs up to 20%, depending on projects and business needs. Ability to drive up to 4 hours for onsite services and meetings. Must pass background check, alcohol and drug testing. The position may require work outside of normal business hours in response to critical incidents or business-impacting project deliverables. Work EnvironmentNormal office working conditions in addition to industrial plant sites, requiring the usage of personal protective equipment, e.g. hard hat, steel-toed boots, and safety glasses. What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Mar 29, 2024 Nearest Major Market: Atlanta Job Segment: ERP, Testing, Oracle, Database, Cloud, Technology

Job DescriptionOver 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.The Workday HCM Sr Business Systems Analyst performs a wide range of activities that support the optimal use, functioning and data integrity of Workday. Residing within the Human Resources (HR) department and working closely with the IT Department, the position liaises across the HR teams to provide user support and education as well as feedback, analysis and reporting on data, workflow and system functionality for strategic business planning and decision-making.A successful HCM Sr Business Systems Analyst will have a solid foundation experience in Workday Core HR and Recruiting modules. Firsthand, production support experience with Workday configuration, implementation, reporting, and security administration is critical to the success of this role.This role will primarily focus on Workday Recruiting and Onboarding supporting the Talent Acquisition team, HR Business Partners, and our Financial Planning teams to support not only Talent Acquisition, but also our headcount planning reporting requirements.Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.Workday Recruitment and Core HCM HR Technology Production SupportSupport all enhancements as part of the production support teamWorkday, or other HR technologies, configuration experience for projects and/or production supportPerform testing activities to ensure development/configuration work meets user requirements, such as functional testing, end-user testing, developing testing criteria to drive test script.Create and support ad hoc reports, metrics and dashboardsComplete data audits to ensure the accuracy and integrity of HRIS informationResearch and resolve issues and errors related to data transfers from HRIS to other K12 systems or vendorsPartner with the IT Department in the design and development of system interfaces to support systems interoperabilityComplete user access audits to ensure HR data is appropriately restrictedExecute bulk employee changes via EIBWorkday Product Area Subject Matter Expert- Talent Acquisition (TA)Maintain expertise on new functionality/features/capabilities in Workday, wider industry, and technology trendsConfigure, test, deploy Workday business processes and make recommendations for improvement based on requirements and professional business knowledgeCreate reports, metrics, and dashboards to support the TA and Financial planning teams for position management and headcount planningCreate training materials for HR team and end users to improve training and operational procedures to increase efficiency and productivitySupport new systems and conduct user training in the use and features of systems and applications and other areas as needed(requirements, configurations, testing, training)Supervisory Responsibilities: This position has no formal supervisory responsibilities.Required Qualifications: 6+ years with Workday HCM8+ years of HRIS experience specification supporting Workday Recruiting and Onboarding5+ years working in/with Talent Acquisition teams supporting implementations and production supportMS 365; Web proficiency.Ability to travel 10% of the timeAbility to clear required background checkCertificates and Licenses: List OR None requiredPreferred Qualifications:· Bachelor's degree in human resources, Business Administration or Computer Science preferred· Exceptionally collaborative - able to bring together diverse teams with a common goal and drive to projects to time and completion· Demonstrated effective communication skills, facilitation skills, and the ability to deal with ambiguity in an environment with competing priorities· Naturally organized; strong systems thinker and planner, able to translate discussion and ideas into deliverables· Highly results oriented - proven ability to achieve results in a collaborative manner. Demonstrable tenacity, willing to do what it takes to get the job done· Experience with Global HCM ERPs (Workday, Oracle)· Knowledge of data privacy regulations· Extensive HR Technology management experience· Experience managing complex, multi-disciplinary projects· Adequate experience at a senior level leading a team· Experience working in an Agile Development environment· Strong project management skillsWork Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.· This position is remote and open to residents of the 50 states, D.C.Compensation & Benefits:This position is remote and open to residents of the 50 states, D.C. We anticipate the hourly range to be $75.00 per hour to $150.00 per hour. ​The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by lawJob TypeContractorThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.Oldcastle Infrastructure is looking for a service-focused leader for our Enterprise Applications Analyst team. This individual will be a hands-on, working leader with strong business acumen, outstanding problem-solving skills, a deep understanding of one or more business process areas, and the ability to manage others. The Lead Enterprise Applications Analyst will assist other application analysts with prioritizing work and provide process or technical guidance as needed. The Lead Enterprise Applications Analyst will leverage business process knowledge and technology acumen to manage software vendor relationships, perform application testing, and troubleshoot user reported issues. He or she partners closely with business stakeholders and collaborates with other Information Technology teams to define and lead projects related to strategic applications, acquisition integration, and enhanced solution delivery. This role is a working leader who, as required, will provide hands on delivery of system configuration, set up, security, and improvements for Oldcastle Infrastructure's application environments. Oldcastle Infrastructure is a fast-paced, growth oriented, ever-evolving organization. We are looking for an IT team leader who possesses the experience to thrive and succeed in this environment.Key Responsibilities (Essential Duties and Functions)To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Team LeadershipProvide people leadership/management to a team of three to four application analysts under the supervision of the Manager, Enterprise Applications.Perform performance reviews and hold regular feedback conversations with direct reports.Ensure team members understand business processes and facilitate work in a timely, efficient manner to meet the needs of our stakeholders.Hold team members accountable to follow all defined processes and procedures; collaborating with them to develop new procedures where needed. Prioritize the creation, storage, and organization of a system and team documentation knowledge base to ensure all solutions delivered are thoroughly understood, documented, and transitioned well to Application Support.Drive the strategy, roadmap, execution and optimization of the enterprise application portfolio with a cloud first, vendor supported philosophy.Partner with key business stakeholders on behalf of the Enterprise Applications team to deliver high quality strategic solutions that enable enterprise process efficiency, visibility, insights and structure.Ensure the team appropriately executes project tollgate processes for all assigned initiatives.Work closely with the SAP Center of Excellence, Technical Developers, and Integration Engineers to ensure integrations between key enterprise applications and SAP are designed, developed, and supported appropriately.Applications AnalystSupport one or more core business process areas - such as Hire to Retire, Post to Close, Order to Cash, Plan to Produce, Procure to Pay or Lead to Quote - ensuring emphasis on expertise, accountability, and cross functional collaboration.Ensure engagement of all relevant stakeholders and identification of requirements from both a system and process perspective for all assigned requests.Demonstrate expertise with documenting both technical and business process flow diagrams using common toolsets such as Microsoft Visio or Lucid Chart.Drive the functional design, technical design and implementation of solutions for an assigned portfolio of enterprise applications used in a specific process area.Ensure data integrity and accuracy in enterprise applications, implementing any necessary operational or compliance controls.Support and/or drive dashboarding in coordination with our Data & Analytics team to enable timely, action-oriented reporting.Provide system or process solutioning, guidance and final sign-off for specific enhancements or projects assigned.Develop and facilitate a framework for training users on existing and new applications.QualificationsSufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities.Education/ExperienceBachelor's degree in Information Systems, Finance, Accounting, or similar discipline.At least 7+ years of increasingly responsible experience in IT Enterprise Application functional roles.Minimum 5+ years of experience administering a variety of enterprise applications. Experience in one of more of the following applications preferred: Oracle NetSuite, Microsoft Dynamics AX, Oracle JD Edwards, UKG UltiPro, UKG Workforce Dimensions, Oracle Enterprise Performance Management (EPM), SAP SuccessFactors, SAP Concur, Kofax, or OpenText.Experience with Microsoft Office applications such as Excel, PowerPoint, SharePoint, Teams, & Visio.At least 2+ years experience with IT Service Management platforms; ServiceNow preferred.3+ years experience in a team leadership role.Experience in a global, complex, multi-national manufacturing environment preferred.Knowledge/Skill RequirementsStrong skills in relationship building among business stakeholders & colleagues.Strong verbal and written communication skills, able to adapt communication and key messages to the audience.Excellent documentation skills are required including requirements, functional design or configuration, test scripts, and process flows.Thorough understanding of IT processes specifically change management.General understanding of project management. Formal project management experience or training is a plus.Insightful and analytical contributor that provides valuable observations.Problem solver with ability to breakdown complex situations and provide solutions.Proactive contributor that can work in fast-paced, growing, and dynamic environment.Advanced analytical, diagnostic, and technical skills.Strong understanding of corporate business processes, including fundamental accounting and finance concepts, including forecasting, budget cycles and corporate reporting requirements preferred.Work and Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Sitting for extended periods of time.Ability to safely lift up to 50 pounds.Preferred office location for this position is Oldcastle Infrastructure's headquarters in Atlanta, GA.Work from home potential of up to 40% per week.Ability to travel (overnight) as required based on business needs up to 20%, depending on projects and business needs.Ability to drive up to 4 hours for onsite services and meetings.Must pass background check, alcohol and drug testing.The position may require work outside of normal business hours in response to critical incidents or business-impacting project deliverables.Work EnvironmentNormal office working conditions in addition to industrial plant sites, requiring the usage of personal protective equipment, e.g. hard hat, steel-toed boots, and safety glasses.What CRH Offers YouHighly competitive base payComprehensive medical, dental and disability benefits programsGroup retirement savings programHealth and wellness programsA diverse and inclusive culture that values opportunity for growth, development, and internal promotionAbout CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.Applicants must be legally authorized to work in the United States. Sponsorship not available.Our client is seeking a Tier II Helpdesk Support Analyst in Atlanta, GA.Role DescriptionThe analyst will work independently to ensure end-users receive prompt, courteous and knowledgeable assistance.• Answering the phones from end users, 15-20 or so tickets• Working until 6pm: 8am-5pm or 9-6pm EST• Possibly transitioning Tuesday-Saturday• Software installs, no local admins so temporary admin credentials, more difficult calls that level I techs can't resolve• Remote users• Diagnosing connectivity for remote users• Connecting with home interstn• VPN issues and local connectivity issues• Remote desktop environment• WVD• Manage and maintain various enterprise tools, including but not limited to monitoring tools, collaboration tools, ticketing systems, and other productivity tools.• Ensure the availability, scalability, and reliability of the enterprise tools through proactive monitoring and maintenance.• Perform regular upgrades, patches, and maintenance tasks on the enterprise tools.• Configure and customize the enterprise tools to meet the needs of the organization.• Provide technical support and troubleshooting for issues related to the enterprise tools.• Work with other IT teams to integrate the enterprise tools with other systems and applications.• Monitor and report on the performance and usage of the enterprise tools.• Develop and maintain documentation related to the enterprise tools and their configurations.• Able to analyze and configure XML data, build out customized system workflows through API's and technical scripts that execute workflow efficiencies across multiple platforms. Monitor and review user system utilization information related to logins and licensing.• Candidate is willing to be paged and do deployments after hours if needed.• May serve as backup team lead.Skills & Requirements• 2+ years of experience in managing and administering enterprise tools.• Strong understanding of enterprise tool architecture, configuration, and maintenance.• Experience with Splunk, Data Dog, Job Schedulers, SSO tools, SFTP and other enterprise tools.• Familiarity with ITIL processes and methodologies.• Strong analytical and critical thinking skills.• Excellent written and verbal communication skills.• Ability to work independently and as part of a team.• Ability to prioritize and manage multiple tasks and projects.Position requires a bachelor's degree in computer science or equivalent and 5 - 7 years of related experience. Experience working in a broader enterprise/cross division business unit model preferred. Must be able to work in a fast-paced environment, be able to multi-task, and have good verbal and written communication skills. Must be able to accurately follow direction of senior IT staff and to learn and adapt to rapidly changing technologies and environments.Preferred Skills:• Azure• Active Directory• Splunk - JQL• PagerDuty• Datadog• Python Scripting• PowerShell Scripting• Single Sign On (SSO)• SFTP• WVD• Logging & Monitoring Systems• Linux systems administration• Application Performance Monitoring• JAVA is a plus.• JSON is a plus.Benefits/Other CompensationThis position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).Why Hays?You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.Nervous about an upcoming interview? Unsure how to write a new resume?Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.Drug testing may be required; please contact a recruiter for more information.#LI-DNI #1161402 - Ken Remy

Job ID: 493487 ExemptOldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.Oldcastle Infrastructure - Built For Life from Oldcastle Infrastructure on Vimeo.Position OverviewOldcastle Infrastructure Inc. (OII) is looking for a knowledgeable application support analyst to provide in-application support for our business system users. In this role, your duties will include collaborating with colleagues, providing a high level of customer service to system end users, thoroughly understanding and documenting the challenges facing system users, and performing in depth troubleshooting. You will also work closely with other IT support and analyst personnel to ensure system stability and availability. To ensure success as an application support analyst, you should possess experience in providing application support, functional/technical trouble shooting skills, strong knowledge of multiple business applications and processes, and the ability to learn new technologies quickly.Key Responsibilities (Essential Duties and Functions) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Provide software application support under the supervision of the Application Support Lead. Consult with the service desk, business solutions team, other IT teams, and internal system users to improve application usage and performance. Investigate and resolve application issues in a timely manner. Keep a record of any application configuration changes, follow all change management policies, and coordinate system updates with users. Document support processes and train other team members to ensure cross functional support. Provide front line support to clients and colleagues in other departments. Work across business and IT teams to solve application issues. Perform analysis on software application functionality and suggest improvements as needed. Qualifications Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities.Education/Experience A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar. Demonstrable experience as an application support analyst in a related field. At least 5+ years of increasingly responsible experience in information technology technical application support. Relevant experience working within a large, multifaceted organization, consisting of cross-functional teams. Project management experience is preferred. Knowledge/Skill Requirements Exceptional ability to provide front-end support to internal business application users. Knowledge of core business processes such as order to cash, procure to pay, record to report, and plan to produce. Hands-on experience in major Enterprise Resource Planning (ERP) Systems: Microsoft Dynamics AX, Oracle NetSuite, SAP S/4 HANA. Hands-on use of IT Service Management Platforms such as ServiceNow. Working knowledge of IT support processes such as Incident Management, Change Management, Problem Management, and Request Management. Advanced proficiency in determining the causes of application errors, duplicating the errors and working with technical development to resolve application issues. Exceptional communication and customer service skills. Knowledge of SQL and relational databases a plus. Ability to read through log files a plus. Proficient with Microsoft Office products such as Excel, Word, and Outlook. Works well with other IT teams to investigate and troubleshoot issues. Work and Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting for extended periods of time. Ability to safely lift up to 50 pounds. Preferred office location for this position is Atlanta, GA. Work location will be primarily remote/work from home; however presence in the Atlanta, GA office may be required from time to time. Ability to travel (overnight) as required based on business needs up to 10%. Ability to drive up to 4 hours for onsite services and meetings. Must pass background check, alcohol and drug testing. The position may require work outside of normal business hours in response to critical incidents or business-impacting project deliverables. Work Environment Normal office working conditions in addition to industrial plant sites and quarries, requiring the usage of personal protective equipment, e.g. hard hat, steel-toed boots, and safety glasses. The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Apr 17, 2024 Nearest Major Market: Atlanta Job Segment: Technical Support, ERP, Test Engineer, Help Desk, Information Technology, Technology, Engineering

We are seeking a candidate with strong HRIS systems experience to join for a contract opportunity. The Workday Business Systems Analyst is responsible for ensuring the setup and configuration of all HR Technology-Workday. Manage configuration for Workday, Compensation, Advanced Compensation and Recruiting modules. This is a fully remote opportunity. The resource in this role must be able to work Eastern time hours. Contract Duration: 7 monthsRequired Skills & ExperienceStrong working knowledge of HRIS systems. Workday Ecosystems experience required.High-level understanding of business functions/end-to end processes, strategic imperatives, and project management.Strong business case mentality.Demonstrated consultative skills and ability to effectively facilitate groups to consensus. Ability to create trust and confidence quickly.Ability to exercise independent judgment and creative problem-solving techniques in a highly complex environment using leading-edge technology.Ability to communicate effectively both verbally and in writing; ability to communicate with customers, associates, and management; solid teamwork and interpersonal skills.Ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiences.Strong business planning, analytical, and conceptual skills to evaluate business problems and apply knowledge to identify appropriate solutions.Well-developed organizational and time management skills; attention to detailAbility to develop and deliver training methodologies and materials.Bachelor's Degree Desired Skills & ExperienceWhat You Will Be DoingDaily ResponsibilitiesActs as Systems Administrator for HR technology, which may include HRMS, ATS, Talent Management and HR Portal technology (telephony, case management, knowledge management) by addressing system problems and enhancing system functionality.Partners with Stakeholders which may include HR, associates, and vendors to determine strategic needs, defines functional/technical specifications, troubleshoot issues, and implement initiatives.Utilizes complex reporting tools to develop, document and monitor cross-process data integration points in future-state business process designs, facilitate resolution of misalignment across process areas.Supports teams in identification, analysis and implementation planning of optimizing design, cleansing legacy data, and prioritizing conversion of integrated data.Develops and manages the business process designs and accuracy of associate information such as company data, location data, position data, custom fields, parent/child relationship, etc.Operates as the key liaison with the HR, Accounting/Finance, Internal/External Auditors for SOX compliance issues or new company, locations, departments, etc. set up.Develops and manages the audit process for associate information; work directly with the HR, Benefits, Payroll, Accounting/Finance, IT management teams to provide data integrity, consistency, and reliability throughout the organization.Develops recommendations for process improvements related to data utilization and maintenance.Performs testing responsibilities, including reviewing specifications, creating test scenarios, and overseeing testing of the system.Manages deployment and testing of system patches/new releases.Provides system updates and enhancement recommendations to Stakeholders.Provide and maintain associate training materials.Responsible for developing, implementing, and maintaining associate master data standards and appropriate legal compliance and company policy.Serves as Tier 2 Specialist to resolve complex technical issues raised by associates and managersMaintains and develops a strong working relationship with business owners as a process advocate.Maintains appropriate issue tracking and manage issue resolution process. Supports the development of specific actions and recommendations to mitigate risk and resolve outstanding issues.Creates, maintains, and delivers status reporting for related project activities to key stakeholders.Performs related duties as assigned.Best Regards,Kshitija Karpate | SENIOR RECRUITMENT LEAD - DIRECT HIREOFFICE (678) 855-7388EMAIL [email protected]

Overview This position is responsible for the day-to-day management of the System Administration & Engineering team which is made up of various admins/engineers supporting Windows, Linux and AIX environments. Schedule: Full Time Shift: Day Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Application Analyst - ClinDoc/Clinical Case Management: Analytical Adaptable Detail Oriented Collaborative Problem Solver Inventive Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: VIRTUAL-GAJob Summary:Functions under the direction of the IT Manager.Application Analyst provides intermediate system-level support of multi-user clinical and financial applications, operating systems, hardware, software, and reporting tools, including installation, configuration, training, maintenance, and support of these systems.Requires intermediate knowledge of systems analysis. Comprehensive knowledge of project management concepts and methodology. Able to lead and participate in project planning sessions. Ability to establish project goals, milestones, and procedures. Able to manage projects with varying levels of complexity. The Application Analyst works with project leaders on several aspects of project planning to meet project deadlines.Promotes excellent customer service and strong communication skills to ensure the success of all software applications. Works with outside departments to promote, educate and train on current applications. Works with other members of the Information Systems staff, clinical and operational departments and other WHS personnel to accomplish the goals established for the project.Required Minimum Equation:Bachelor's Degree RequiredRequired Minimum Experience:Minimum 3 years' experience in technology and/or healthcare or related industry. RequiredRequired Minimum Skills:Excellent verbal and written communication skills.Ability to work well in a team environment by accepting and offering constructive feedback and supporting team goals.Ability to multi-task and complete assigned tasks independently with minimal guidance with close attention to detail, and ability to offer some guidance to other team members.Ability to analyze and troubleshoot problems, and offer solutions.Comprehensive understanding of application support.Ability to serve as a primary resource for at least 1 application module.Ability to gather, translate, and communicate business or clinical requirements into technical solutions for application implementation.Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice

AllscriptsWelcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.Job Summary:Act as subject matter expert for assigned products, providing support for client operations, ongoing development, and maintenance activities. Works to ensure that product service levels are met, researches and documents bugs, and coordinates the execution and validation of product upgrades and environment maintenance.What you will contribute:Coordinates product activities across architecture, engineering, support, development and the client (as appropriate) to ensure service levels are metCoordinates and drives compliance with change control policies and processes across all productsParticipates in product maintenance activitiesProvides production support for internal and client use of the productFacilitates client case management across functional teams for productInteracts with Business Analysts during the software build or configuration and testing processPerforms technical application configuration and configure /run reports at user request; Researches product behaviorDesigns and/or executes unit, system and integration test plans for new developments/releases/reportsMaintains technical documentation based on standard operating procedures in support of the assigned application and/or client accountIdentifies the common causes of defects, prioritize them and systematically remove themReviews operational documentation periodically for accuracy and effectivenessOwn the support relationship for assigned products, acting as point of escalationFacilitates cross training on operational teams working with support and engineering leadsLeads the account delivery for a workstream- clinical, custom services, integrationContributes to internal solution store innovates ideas and solutions to address client needs and product limitationsThe ideal candidate will have:Bachelor's Degree or equivalent Technical / Business experience Required7+ years relevant work experience; 2-3 years at the Senior level or equivalent experience Preferred10+ years expert level experience in technical support, analysis, project management, or related functions RequiredCompliance with L1 internal certification program requiredExperience with Microsoft SQL Server running SQL queries and stored proceduresWriting optimized SQL queries, complex queries, stored proceduresFamiliar with Processing Medical Claim filesAnalysis and development using Python#LI-REMOTEEnhancing Lives and Building CareersVeradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.Visa Sponsorship is not offered for this position.Veradigm policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.From a "VEVRAA Federal Contractor" We request Priority Referral of Protected VeteransThis is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.Thank you for reviewing this Veradigm opportunity! PI239997913

NOTE: This is a 100% remote position. Candidates will have to work on EST hours.One of our clients in Norfolk, Virginia is looking for a QNXT Benefits Configuration Analyst with the following skills and experience:MUST HAVE : FL Medicaid experience.Required Skills and Experience:QNXT Benefit Configuration background and management exp specific to QNXT Benefit Configuration-(Front End )Experience with QNXT migration or implementationsActual exp designing benefits.May have started as an Analyst and moved into management.Exp with Commercial Benefit ConfigurationExperience managing/leading a team (hiring, turnover, being an escalation point)Exp leading over effort (looking at things high level, attending meetings, making schedules, management reports, etcEnd to End Claims processing Knowledge.Good experience with SQL Queries Management of people and dealing with escalation and turn over.Leads over the efforts; Manager role, would look at things high level and attending meetings, pay attention to schedule.Work with resources is they have questions with stuff.Ensure in testing phase, things going well, putting together management reports. Management, coordination, good working with other people. Ensuring things going in right direct.Interested candidates may submit their resumes online or call at 310-906-4780 for further information regarding the position.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™