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Hotel Manager Salary in St. Louis, MO

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The Chase Park Plaza Food and Beverage Manager
Sonesta Hotels International Corporation, St. Louis
Job Description Summary The F&B Manager is expected to manage all aspects of service within the Outlets. He/She will comply with all standards of service and operating procedures. The F&B manager will be instrumental in maintaining concept, beverage menu development and overall guest and employee satisfaction. The F&B Manager will also adhere to all federal, state, and local regulations concerning health, safety, and other compliance requirements. The ideal candidate has a passion for building and leading a highly effective team, for delivering the highest standard of service and the highest quality of food and drinks. The candidate is in tune with current culinary and beverage trends and can react to changes in the market quickly. Having demonstrated this passion successfully through professional experience is a must. This position will also require clear communication, motivation skills, productive coaching, and precise accountability.Job DescriptionPrinciple duties and responsibilities (Essential Functions) include: Operational/Functional:Supervise day-to-day activities of one or more food and/or beverage outlets. Plan and organize work. Communicate and enforce policies and procedures.Work closely with the Director of Outlets and the F&B Director in all aspects of day to day activities.Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis.Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Banquets, Housekeeping, Maintenance and Guest Services.May assist with other duties as assigned. Strategy and Planning: Monitor performance of the restaurant through analysis of guest feedback and financial results.Maintain procedures to ensure the security and proper storage of restaurant inventory, and equipment.Financial Management:Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s) Managing your TeamAttract, retain, and motivate the best talent.Ensure team members receive proper training applicable to their position and career aspirations and in accordance with company policy and/or local laws.Responsible for monitoring, measuring, and recognizing performance of team members who directly report to the role and indirect reports.Support, comply and promote company initiative, policies and guidelines.Handle employee issues in a professional and timely manner.Initiate corrective action as needed.Leading with PassionResponsible for ensuring success through the eyes of employees, guests, and owners.Utilize and collaborate with resources across different departments and corporate offices.Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the cultureFocus on the mission and well-being of the department, hotel, and company as a whole.Lead by example and operate with integrity and respect.Inspire your team to embrace and demonstrate our values and GUEST People Standards.Qualifications and Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Track record of delivering exceptional guest and client experienceDemonstrable expertise in analysis and action-takingDemonstrate exceptional leadership and motivational skillsUnderstand and embrace current contemporary restaurant and bar trendsExcellent oral and written communicationExcellent organization skillsAppropriate professional appearance and demeanorProficient in Microsoft Word, Excel, and PowerPoint Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Chase Park Plaza Cook 2 Starting at $16.35 per hour
Sonesta Hotels International Corporation, St. Louis
Job Description Summary The Cook 2 sets the tone for Sonesta's mission by always going above and beyond for our guests and coworkers. The role's primary responsibility is to prepare and produce food orders according to quality standards. The Cook 2 shall maintain a safe work environment and follow established sanitation and safety standards.The ideal candidate has a passion for hospitality and providing exceptional guest service.Job DescriptionWork Environment Must be able work in a fast-paced environment.Majority of work takes place indoors.Must be able to tolerate extreme temperatures - i.e. freezers, loading dock.Physical DemandsMust be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Frequent bending, kneeling and reaching.Ability to stand during entire shift.Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays.Must be flexible to work variable shifts (days, nights, overnights).Ten to twelve hour shifts sometimes required.Education and ExperienceRelevant experience in restaurant or hotel food preparation preferred.Minimum of three (3) years cooking experience.High school diploma or general education degree (GED) preferred.Principle duties and responsibilities (Essential Functions) include: Produce all food orders in a timely and consistent manner in accordance with established quality standards. Test food to ensure quality and consistency of all meals served.Operate all kitchen equipment in a safe and responsible manner.Handle and store food items safely and keep work area clean and sanitized. Including all opening and closing duties.Adhere to established safety and sanitation guidelines.Adhere to uniform and grooming standards.Perform other duties or projects as requested by management.Qualifications and Skills Excellent organizational skills and attention to detail.Prioritization and time management skills.Must be able to read recipes and follow their instructions.Employ math skills to appropriately prepare items according to recipes.Ability to work with little supervision and maintain a high level of performance.Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.Track record of delivering exceptional guest or client experience.Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Chase Park Plaza Banquet Cook 2 - Starting at $16.35 hourly
Sonesta Hotels International Corporation, St. Louis
Job Description Summary The Cook sets the tone for Sonesta's mission by always going above and beyond for our guests and coworkers. The role's primary responsibility is to prepare and produce food orders according to quality standards. The Cook shall maintain a safe work environment and follow established sanitation and safety standards.The ideal candidate has a passion for hospitality and providing exceptional guest service.Job DescriptionWork Environment Must be able work in a fast-paced environment.Majority of work takes place indoors.Must be able to tolerate extreme temperatures - i.e. freezers, loading dock.Physical DemandsMust be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Frequent bending, kneeling and reaching.Ability to stand during entire shift.Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays.Must be flexible to work variable shifts (days, nights, overnights).Ten to twelve hour shifts sometimes required.Education and ExperienceRelevant experience in restaurant or hotel food preparation preferred.High school diploma or general education degree (GED) preferred.Principle duties and responsibilities (Essential Functions) include: Produce all food orders in a timely and consistent manner in accordance with established quality standards. Test food to ensure quality and consistency of all meals served.Operate all kitchen equipment in a safe and responsible manner.Handle and store food items safely and keep work area clean and sanitized. Including all opening and closing duties.Adhere to established safety and sanitation guidelines.Adhere to uniform and grooming standards.Perform other duties or projects as requested by management.Qualifications and Skills Excellent organizational skills and attention to detail.Prioritization and time management skills.Must be able to read recipes and follow their instructions.Employ math skills to appropriately prepare items according to recipes.Ability to work with little supervision and maintain a high level of performance.Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.Track record of delivering exceptional guest or client experience.Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Chase Park Plaza Banquet Sous Chef
Sonesta Hotels International Corporation, St. Louis
Job Description Summary The Banquet Sous Chef sets the tone for Sonesta's mission by always going above and beyond for our guests and coworkers. The role's primary responsibility is to prepare and produce food for events according to quality standards. The Cook shall maintain a safe work environment and follow established sanitation and safety standards.The ideal candidate has a passion for hospitality and providing exceptional guest service.Job DescriptionWork Environment Must be able work in a fast-paced environment.Majority of work takes place indoors.Must be able to tolerate extreme temperatures - i.e. freezers, loading dock.Physical DemandsMust be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Frequent bending, kneeling and reaching.Ability to stand during entire shift.Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays.Must be flexible to work variable shifts (days, nights, overnights).Ten to twelve hour shifts sometimes required.Education and ExperienceRelevant experience in restaurant or hotel food preparation preferred.High school diploma or general education degree (GED) preferred.Principle duties and responsibilities (Essential Functions) include: Produce all food orders in a timely and consistent manner in accordance with established quality standards. Test food to ensure quality and consistency of all meals served.Operate all kitchen equipment in a safe and responsible manner.Read and understand banquet event orders (BEOs)Follow detailed banquet prep list as written by the Chef.Handle and store food items safely and keep work area clean and sanitized. Including all opening and closing duties.Adhere to established safety and sanitation guidelines.Adhere to uniform and grooming standards.Perform other duties or projects as requested by management.Qualifications and Skills Excellent organizational skills and attention to detail.Prioritization and time management skills.Must be able to read recipes and follow their instructions.Employ math skills to appropriately prepare items according to recipes.Ability to work with little supervision and maintain a high level of performance.Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.Track record of delivering exceptional guest or client experience.Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
House Attendant
Sonesta Hotels International Corporation, St. Louis
Job Description Summary The House Attendant (HA) works with the Housekeeping Management Team to assist Room Attendants on assigned floors or buildings by collecting dirty linens and transporting to the laundry area, delivering clean linens to Room Attendant carts, and retrieving trash throughout the hotel. Assist with the commercial laundry function and/or the cleaning of public area spaces, exterior entrances to the hotel, and parking lot. Will be assigned special projects as assigned by the Housekeeping Manager.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Work with Room Attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to Room Attendants.Maintain the cleanliness and organization of floor closets and corridors to include removing trash, wiping down shelves/counters; sweeping, moping and/or vacuuming floors; and removing non-floor closet items and storing in appropriate areas.Respond to guests' requests such as in a timely and efficient manner.Clean other designated areas such as public restrooms, storage rooms, and other public area spaces.Report needed repairs or unsafe conditions to supervisor.Respond to special requests, guest complaints, and the delivery of housekeeping/room supplies to achieve complete guest satisfaction.Minimize waste of supplies and amenities within all areas of housekeeping.Deliver lost and found items according to established procedures.May regularly assist with deep cleaning projects.When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Ensure compliance with federal, state and local laws regarding health and safety services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:Some previous housekeeping experience preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English is preferred; other languages beneficial.Basic reading, writing and mathematical abilities are preferred.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 75 pounds.Will be required to regularly use commercial cleaning chemicals.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Chase Park Plaza Banquet Cook 2 - Starting at $16.35 hourly
Sonesta Hotels International Corporation, St. Louis
Job Description Summary The Line Cook II prepares all food items while giving attention to cleanliness and sanitation, quality standards, taste, timeliness, and cost-effectiveness with respect for fellow cooks and the hotel environment. Must be able to supervise Line Cook IIIJob DescriptionThe ideal candidate has a passion for hospitality and providing exceptional guest service.Work Environment Must be able to work in a fast-paced environment.The majority of work takes place indoors.Must be able to tolerate extreme temperatures - i.e. freezers, loading dock.Physical DemandsMust be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.Frequent bending, kneeling, and reaching.Ability to stand during the entire shift.Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays.Must be flexible to work variable shifts (days, nights, overnights).Ten to twelve-hour shifts are sometimes required.Education and ExperienceRelevant experience in restaurant or hotel food preparation is preferred.Minimum of three (3) years cooking experience.High school diploma or general education degree (GED) preferred.Principle duties and responsibilities (Essential Functions) include: Produce all food orders in a timely and consistent manner following established quality standards. Test food to ensure the quality and consistency of all meals served.Operate all kitchen equipment safely and responsibly.Read and understand banquet event orders (BEOs)Follow the detailed banquet prep list as written by the Chef.Handle and store food items safely and keep the work area clean and sanitized. Including all opening and closing duties.Adhere to established safety and sanitation guidelines.Adhere to uniform and grooming standards.Perform other duties or projects as requested by management.Qualifications and Skills Excellent organizational skills and attention to detail.Prioritization and time management skills.Must be able to read recipes and follow their instructions.Employ math skills to appropriately prepare items according to recipes.Ability to work with little supervision and maintain a high level of performance.Attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.Track record of delivering exceptional guest or client experience.Ability to communicate, both verbally and written, effectively with guests, vendors, and co-workers. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Banquet Supervisor - Set up
Sonesta Hotels International Corporation, St. Louis
Job Description Summary The Set-up Supervisor will oversee the banquet set-up Team as they perform general clean-up tasks and maintain banquet rooms, other meeting spaces, and the hotel. The Set-up Supervisor will be responsible for ensuring the proper collection and distribution of linens, setting up meeting spaces as well as fulfilling any additional guest requests.This position is to delegate tasks to the Banquet Set-up Team to ensure that all set-up tasks are performed efficiently, effectively, and to company standards.Job Description Key Job FunctionsPerform and oversee general cleaning tasks using standard hotel cleaning products, as assigned by a manager, to adhere to health standards.Perform and oversee other duties as requested by the manager, such as cleaning unexpected spills, restocking closets, or moving linen, waste, and operational supplies.Assist with any operational duties to execute special guest requests.Work closely with team members and members of the management team on projects.Maintain banquet rooms and employee areas; ensure compliance with all established standards, related to cleanliness, maintenance, safety, and security.Report and correct any observed discrepancy to established standards.Collect and distribute linens, stock in proper locations, and keep track of inventories for the day.Remove waste from the service areas.Clean assigned areas by using the correct equipment and designated cleaning chemicals, according to regulations and requirements.Provide guests with requested items and supplies.Set up event rooms as per BEO guidelines.Confirm set up with the Captain or manager before events.Gather and bring to the event space all supplies required for the event: including tables, linens, chairs, pens, note pads, water glasses, mint bowls, or anything outlined in the BEO.Oversee the setup and breakdown of all furniture and equipment in event spaces as per BEO in designated storage spaces.Assist management with operational duties.From time to time assist other positions in the hotel, such as banquet server, and banquet bar back with duties as needed and as assigned by the Manager.Deliver Passionate & Engaging Service to our GuestsYou will be passionate and truly engaged in taking care of our guests, recognizing individual guests, and anticipating their unique needs to exceed their expectationsYou will consistently deliver our GUEST model:Greet or welcome everyone, warmly with a smileUse eye and ear contact and the guest's nameEstablish/anticipate needsSolve and own all requests/complaintsThank everyoneBuild a solid relationship with your Colleagues Treat colleagues with respect and dignityOther duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.Qualifications and Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Track record of delivering exceptional guest or client experienceHave 1+ years of experience working in a hotel banqueting department. Strong verbal and written communication skills.Strong attention to detail.Able to prioritize and multi-task.Ability to lead and assign tasks accordingly. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Cook - Part Time - Embassy Suites by Hilton St. Louis
Hilton Global, St. Louis
*Must be available for either morning hours and/or evening hours when needed.A Line Cook with Embassy Suites is responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience while consistently contributing to departmental targets.What will it be like to work for this Hilton Brand?Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with "More Reasons to Stay", offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Manager's Receptions every evening. Embassy Suites' bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites.Embassy Suites is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com. If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Hotels. What will I be doing?As a Cook, you are responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience. A Cook would also be required to prepare all mise-en-place and contribute to departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards: Prepare and present high quality dishes within company guidelines Keep all working areas clean and tidy and ensure no cross contamination Prepare all mise-en-place for all relevant menus Assist other departments wherever necessary and maintain good working relationships Report maintenance, hygiene and hazard issues Comply with hotel security, fire regulations and all health and safety and food safety legislation Understand departmental targets and strive to achieve them as part of the team What are we looking for? Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:H Hospitality - We're passionate about delivering exceptional guest experiences.I Integrity - We do the right thing, all the time.L Leadership - We're leaders in our industry and in our communities.T Teamwork - We're team players in everything we do.O Ownership - We're the owners of our actions and decisions.N Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes in our Team Members: Living the Values Quality Productivity Dependability Customer Focus Teamwork AdaptabilityWhat benefits will I receive? You will be offered a competitive starting salary and in addition, eligible Team Members may enroll in Hilton Worldwide's medical, dental, vision, life, disability and retirement savings plans. Eligible Team Members also have access to paid time off benefits for vacation and sick, an Employee Assistance Program (EAP), educational assistance, and Hilton Worldwide's unique programs that provide Team Members and their families with discounted hotel room rates as well as discounts on products and services offered by Hilton Worldwide and its partners. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member.The above information is provided as a highlight of the major benefits offered to most full-time Team Members in the United States and Puerto Rico. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.
Banquet Server in Training $12.50 per hour with $7 gratuity
Sonesta Hotels International Corporation, St. Louis
Job Description Summary The purpose of this position is to interact with our guests and ensure they have a great experience when dining and meeting at the hotel. Banquet Servers in Training are responsible for positive guest interactions while training to serve guests in a friendly and efficient manner. At all times, servers in training are expected to be attentive to our guest's needs and make them feel welcome, comfortable, important, and relaxed.Job Description Key Training FunctionsLearn the proper and timely set-up and execution of banquet events.Assist in maintaining all equipment and facilities in an organized, clean, safe environment.Set up for events, carry trays, serve guests, and clean up at the event's conclusion.Set up can include putting out tablecloths and place settings, arranging table placement, and setting up a buffet.Review Banquet Event Orders (BEOs) at the beginning of each shift to ensure rooms are set as contracted.Assist in ensuring that the events are on time. Knowing when to make adjustments and relay that information to the appropriate personnel.Pass any information that is needed to the next staff member on duty.Ensure proper use, storage, and maintenance of all meeting room equipment. Ensure there is proper backup if any equipment is not properly functioning.Communicate any areas of need, problems, and concerns from guests to Banquet Manager or Banquet Captain.If no upcoming events, please have rooms in a readiness position for any possible site inspection.Adhere to grooming and appearance standards consistently.Understands and can communicate products and services available at the hotel.Deliver Passionate & Engaging Service to our GuestsYou will be passionate and truly engaged in taking care of our guests, recognizing individual guests, and anticipating their unique needs to exceed their expectationsYou will consistently deliver our GUEST model:Greet or welcome everyone, warmly with a smileUse eye and ear contact and the guest's nameEstablish/anticipate needsSolve and own all requests/complaintsThank everyoneBuild a solid relationship with your Colleagues Treat colleagues with respect and dignityOther duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.Qualifications and Skills To perform this job successfully, an individual must be open to learning how one performs each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to transition to Banquet Server. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Track record of delivering exceptional guest or client experienceCommunication skills are utilized a significant amount of time; for training and safety purposes, and when interacting with guests and associates.Strong communication skillsAppropriate professional appearance and demeanorFrequently standing up and moving about the facility.Frequently bending, climbing, kneeling, and moving about the facility.May be required to work nights, weekends, and/or holidays.Carrying or lifting items weighing up to 75 pounds Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.