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Integration Analyst Salary in San Antonio, TX

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LEAD ANALYST - LEAD ENGINEER - PRINCIPAL ENGINEER - Spacecraft Integration and Test Lead
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LEAD ANALYST - PRINCIPAL ANALYST - PRINCIPAL ENGINEER - Machine Learning Operations
Southwest Research Institute, San Antonio
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LEAD ANALYST - LEAD ENGINEER - PRINCIPAL ENGINEER - Systems Engineering
Southwest Research Institute, San Antonio
Who We Are: Join Our Team! The Tactical Aerospace Department is a premier supplier for aerospace quality technology insertion on new and legacy DoD systems. This includes avionics, mission LRU's, flight worthy payloads, ground aerospace systems, and cutting edge third generation AI/ML for DoD platforms. Objectives of this Role: Responsible to develop System level and LRU Architectures. This includes Data Science/Analytics techniques to design data pipelines. May include second/third generation AI/ML data pipelines.Work collaboratively across a multi-disciplinary engineering teams to develop hardware, firmware, and AI/ML requirements for complex flight worthy avionics hardware.Interact directly with clients to establish system requirements and architectures to meet client expectations.Provide technical project leadership throughout each program.Utilize Model Based Systems Engineering (MBSE) processes to support system designs/architectures.Support department management in specific marketing activities, proposal development of embedded avionics programs, and in the development of product/technical roadmaps.Daily and Monthly Responsibilities: Perform as a System Engineer over embedded avionics/aerospace programs.Lead a multi-disciplinary team to develop, integrate, and test complex avionics. This includes electrical, mechanical, firmware, data pipelines, data science, and AI/ML.Meet with internal and external customers to establish system technical requirements and facilitate development of specification documents and system architectures.Lead trade analyses within and across the relevant domains.Work with stakeholders to allocate functions to components/systems and develop those allocations into requirements for the engineers, designers, and managers to design, develop, integrate and testRequirements: Requires a Bachelors degree in Electrical Engineering, Data Engineering, Data Science, Data Analytics or related with related experience.8+ years: Experience developing, deriving, and allocating tiered Systems Engineering requirements in Avionics applications including data pipelines and tiered Data Science applications.Broad, basic understanding of engineering activities/disciplines in avionics development (e.g. Systems, Hardware Development, Firmware, Integration, Testing, Bid and Proposal efforts, CONOPS, Certification, System Safety, FMEA, Lab activities, etc).Experience developing Architectures and basic/Intermediate experience with MBSE.A valid/clear driver's license is required. Special Requirements: Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Applicant must be a U.S. citizen. Job Locations: San Antonio, Texas For more information about this division, visit the Defense & Intelligence Solutions home page. For benefits information at our San Antonio location, click here. For benefits information at all other locations, click here. An Equal Employment Opportunity/Affirmative Action Employer Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disabled/Veteran Committed to Diversity in the Workplace
Workforce Management Analyst I
USAA, San Antonio
Why USAA?Let's do something that really matters.At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!The OpportunityAs a dedicated Workforce Management Analyst I, you will be responsible for contact center workload management performance (ex. Daily staff requirements, schedule efficiency, and time off). Develops and delivers on-boarding contact center scheduling training to management and contact center employees. Builds and maintains internal and external business partner relationships to proactively identify, report, and solve scheduling issues and deliver on performance. Coordinates business schedule processes and data to ensure effective integration with strategic call center suppliers. Monitors call center patterns to plan and complete efficiency and key performance indicators. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX. Relocation assistance is not available for this position.The OpportunityResponsible for proactively identifying contact center scheduling issues applying business and strategic supplier data insights.Analyzes data and provides recommendations to influence and improve scheduling execution.Develops and delivers scheduling training to managers and employees on tools and schedule processes.Oversees sophisticated contact center business processes and information ensuring integration with strategic suppliers.Manages and maintains effective relationships with suppliers to ensure service level objectives are met.Reviews trends and makes recommendations to management on process improvements.Partners with cross-functional areas to better determine headcount, volumes, and budget/spend.Present fluctuations to management, make recommendations and adjust resources as needed.Participates as subject matter expert in enterprise, line of business, or internal projects on workload strategies; engages appropriate areas within Call Center Solutions to validate strategies.Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.What you have:Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.4 years of experience in workforce management planning within a contact center environment.Solid understanding and application of data analysis tools, telecommunications tools, contact routing and/or workload delivery systems.Working experience with workforce management tools and software such as Verint, IEX and Aspect.Positive relationship skills, verbal and written communication and ability to identify root cause / solutions.Solid understanding and application of Microsoft Office software tools to include Word, Excel, PowerPoint.What sets you apart:US military experience through military service or a military spouse/domestic partnerExperience applying workforce management tools within a financial services contact centerPrevious experience with workforce management systems, like NICE and Decisions.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.What we offer:Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $61,110 - $110,000.Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.