Reimbursement Analyst Salary in San Antonio, TX

We are seeking a Voice of Member and Experience Analyst for the Marketing Insights Department. The Voice of Member and Experience Analyst role is at the fulcrum of Credit Human’s member experience improvements through the discovery and understanding of members’ experiences and engagement. The person in this role will combine data management, discerning analysis, and data storytelling. The right candidate will work well with internal cross-functional teams to understand member feedback and improve engagement. If you can propose and execute analyses in support of the voice of member initiatives and the cross-functional improvement teams, you should apply right away! Highlights: Train and support fellow Credit Human employees on the voice of member program structure, dashboard, and associated tools Partner with representatives and analysts of other departments to share data, analysis, and reporting of engagement and activity metrics and to enable comparisons Propose and execute analyses in support of the cross-functional improvement teams and response to other business unit requests Contribute to root cause analysis of findings as identified by cross-functional improvement teams and with associated managers and analysts Create reporting summaries and articulate key metrics for monthly meetings of cross-functional improvement teams, for monthly and quarterly comparisons across CUFSLP credit unions participating in the program, and for top-line results for the tracking of this initiative Ensure that sampling list extracts are executed and transmitted to the vendor accurately and on time Experience:     Required 2+ years of demonstrated experience understanding business issues and models, translating them into metrics and analysis in such a way as to be easily understood by the business Practical familiarity with statistical significance and hypothesis testing Experience in the creation of data visualizations based on key factors, trends, and relationships Experience with database queries and linkages using SQL or similar methods     Preferred 3-5 years of customer satisfaction and engagement analytics and reporting Data warehousing and predictive analytics experience is a plus Experience with the development and implementation of software tools for target sampling and reporting survey results Financial products and services experience Experience with survey methods and analysis, customer targeting, and list selection Education:     Required 4-year degree in business, marketing, or related field Five years of relevant professional experience may substitute for the degree requirement Skills & Knowledge:     Required Dedicated to craftsmanship Commitment to insight and learning-based efforts and the furtherance of a learning-based organization Excellent computer skills and software knowledge, especially with experience using MS Excel Understanding of and dedication to data integrity, confidentiality, and security Experience in the visualization of data for diverse audiences Intellectually curious, analytically rigorous, hard-working with a good business intuition Willingness to take on tasks with creativity and flexibility Extremely organized with strong attention to details Exceptional time-management and planning skills with the ability to prioritize workload Can quickly sense what will help or hinder accomplishing a goal or understanding a problem, uses logic and methods to solve difficult problems with effective solutions, probes for answers, and can see hidden problems. Look behind the obvious for root causes and solutions Presentation of information and the ability to respond to questions with clarity and empathy Excellent interpersonal and communication skills, both oral and written Practice attentive and active listening Establish and build effective relationships with vendor's internal customers and service providers     Preferred Experience in managing voice of customer data and measurement, including, but not limited to, target selection, reporting of results, and responding to questions and requests for analysis Working knowledge of analytical and visualization tools such as Minitab, Tableau, or MS Power BI Working knowledge of mapping applications such as ArcGIS, MapInfo, QGIS, and Maptitude   Schedule: Monday-Friday, 8:30 am-5:30 pm Level of Work: 2C Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement. To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.   Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Marketing / Communications

Total Quality LogisticsTotal Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.If you are unable to apply online due to a disability, contact recruiting at (513) 831-2600 ext. 51454.About the role:As an Accounts Receivable Analyst for TQL, you will be responsible for researching and analyzing customer accounts to understand and resolve Accounts Receivable (AR) issues. You will work as a partner with our customers and sales teams to identify root cause for chronic and singular payment issues. You will provide appropriate steps to resolve billing disputes and maintain a high level of communication with all parties throughout the collections process. What's in it for you:$45,000 - $58,000 base salary + and benefits packageHealth, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match.Advancement opportunities within a robust Accounting and Finance teamUp to $5,000/year in tuition reimbursementWe win wherever we go – Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022) What you’ll be doing:Manage and report on a portfolio of customer accounts.Understand TQL’s billing process and provide guidance to customers and sales representatives to help avoid payment issues.Conduct detailed account research to resolve billing disputes, while documenting and communicating reasons for payment discrepancies.Maintain excellent customer relations through timely and accurate communication on both internal and external questions while answering external requests for information.Keeping detailed notes, creating reminders, and annotating follow-up within the financial resolution softwareDeliver weekly updates to management on the status of top customer account balances, detailing collection efforts taken, and proposed solution strategies.Escalating accounts to your supervisor/manager when appropriate What you need:Fluent in Spanish and English5+ years’ experience in billing, accounting and/or finance with higher education, bachelors, associates, some college, certificate preferred but not required.Strong independent decision-making skills with the ability and confidence to effectively communicate your decisions to management.Exceptional communication, collaboration, and interpersonal skillsCritical thinking and problem-solving skills with a focus on customer service.Conflict resolution experience, the ability to work with valued customers while maintaining a professional demeanor Where you'll be: 6010 Exchange Parkway San Antonio, TX 78238Category: Accounting/FinancePI240113727

Leidos QTC Health Services is seeking a Senior Director Communications to join the Team. We are the nation’s largest provider of disability and occupational health examination services, we are PASSIONATE about our country’s veterans, UNITED as a team and INSPIRED to make a difference.We offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance, and we are proud to provide an employment package that attracts, develops and retains the best talent: Competitive compensation and quarterly bonuses (annual for leaders) Tuition reimbursement A 100% company match of your pre- and post-tax contributions up to 5% of your salary, including immediate vesting of company contributions Generous paid time off (minimum of 14 days/year), as well as 10 paid holidays Access to flexible benefits, including health and wellness programs, long and short term disability, an employee assistance program, employee referral bonuses, credit union access and flexible spending accounts An inclusive and ethical work place In this rewarding role, you will: Develop and implement a business-specific communications and marketing strategy aligned to  Leidos QTC Health Services objectives Lead team of communications, media, and creative professionals responsible for all internal and external communications activities at the company Develop and manage annual communications budget that includes advertising, marketing, trade shows, charitable contributions, sponsorships, memberships, town halls and forums, external events, and other group activities Support and drive strategies for recruiting, engagement, and retention Evaluate and adjust strategies to respond to changing and/or competitive markets Plan, execute, and manage internal- and external-facing campaigns  Engage the growing workforce through consistent and targeted internal communications initiatives Directly collaborate with C-Level leaders and assist in developing presentations, speeches, and other important internal and external-facing messages Ensure key capabilities are marketed effectively to deliver awareness and growth Refine brand positioning and messaging, enhance business development engagement, assist with lead generation, help develop a position of thought leadership, and shape the market dynamics Ensure the correct positioning in our key market-facing materials including websites, press releases, white papers, sales materials, trade shows, and social media outreach Lead the execution for business-specific campaigns centered around longer-term integrated marketing plans Oversee and enhance content for our digital platforms, including external website, social media channels, and intranet Identify and develop core capability positioning and messaging that uniquely differentiates Leidos QTC Health Services within the market, clearly communicating benefits to customers and our competitive advantage Engage with Business Development & Strategy teams to understand customer needs, competitive offerings and positions, market trends, and competitive strengths, weaknesses, and opportunities Interface with executive management, technical and sales community, external analysts, press, and other communications stakeholders Develop and maintain relationships with Leidos and Leidos QTC subject matter experts Act as a brand champion for Leidos QTC, ensuring our brand standards are maintained across all internal and external touchpoints Coordinate appropriate corporate leaders on company-wide initiatives and messaging to ensure alignment with the Leidos enterprise Collaboration with Leidos Health & Civil sector Communication Director and overall corporate Communications & Marketing to leverage resources (e.g., creative, trade shows), ensure brand alignment, and drive enterprise-wise initiatives across Leidos QTC Perform other duties and responsibilities as assigned You must have: A bachelor’s degree in Business or Accounting, or related field from an accredited college, or equivalent experience/combined education.  Master’s degree preferred. 10 - 15 years’ of experience in communications and marketing, experience in Business market communications or marketing  Knowledge of Leidos’ QTC Health Services industry  Demonstrated expertise in working with and advising senior leaders Excellent presentation, public speaking and written communication and project management skills Demonstrated knowledge and proficiency with communications best practices and technologies Familiarity with social media platforms and social media marketing  Expert writing and presentation skills with proficiency in AP-Style grammar Exceptional organization skills and ability to respond quickly and accurately to requests while working effectively in a team environment Superior interpersonal skills and ability to work with executives, employees, media, and the community  Demonstrated expertise in the planning and execution of proactive communication campaigns for large, complex organizations or government agencies that engage a broad spectrum of stakeholders An ability to coordinate efforts of various teams in order to present coherent messages and execute on communications deliverables An ability to successfully pass National Agency Check with Inquiries (NACI) background investigation Salary Range: $156,625 - $189,210 + 20% Bonus Eligibility Pay and Benefits The Leidos QTC Health Services pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to): geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Leidos QTC Health Services. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Marketing & Communication