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Customer Experience Manager Salary in Parsippany, NJ

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Analytics Manager

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Application Development Manager

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Area Manager

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Asset Protection Manager

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Assistant Manager

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Assurance Manager

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Branch Manager

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Building Manager

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Campaign Manager

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Certification Manager

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Chef Manager

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Chief Operating Officer

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Collection Manager

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Compensation Manager

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Contact Manager

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Controls Manager

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Credit Manager

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Department Manager

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Deployment Manager

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Design Manager

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Development Manager

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District Manager

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Education Manager

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Escalation Manager

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Evaluation Manager

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Executive Manager

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Fuels Manager

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General Manager

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Hotel Manager

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Implementation Manager

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Incident Manager

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Information Manager

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Installation Manager

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Insurance Manager

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International Manager

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Loan Manager

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Location Manager

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Manager

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Night Manager

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Operations Manager

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Practice Manager

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Process Manager

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Procurement Manager

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Program Manager

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Proposal Manager

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Purchasing Manager

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Receiving Manager

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Regional Manager

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Release Engineer

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Reporting Manager

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Resident Manager

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Revenue Manager

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Scheduling Manager

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Section Manager

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Software Manager

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Sourcing Manager

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Strategy Manager

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Territory Manager

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Test Manager

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Transaction Manager

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Travel Manager

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Unit Manager

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Website Manager

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Zone Manager

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Construction Project Manager - Parsippany, NJ
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Job ID: 496533Safety, Integrity, Quality are the foundation or core values on which Tilcon New York Inc., a CRH company operates. Located in New York and New Jersey, Tilcon New York Inc. is an integrated materials company with multiple quarry locations, water terminals, heavy highway construction division, asphalt and recycle plants. Tilcon manufactures sells and ships, made in the USA, products of crushed stone, asphalt, sand, gravel and recycled materials throughout New York, New Jersey, and some areas of Pennsylvania. Growth opportunity, professional development and a culture of support and resources are provided to each employee for their personal growth and success within Tilcon New York Inc., and CRH.Position Overview Directs, coordinates and is responsible for the planning, organization control, integration and completion of Milling and paving construction project within a local company for DOT, NJ Port Authority, Heavy Highway. Also manages changes and specs of the project. 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Security Officer
Securitas Critical Infrastructure Services, Inc, Parsippany
$21.53 / hr. 1 Part Time position: Weekend evening shift, 3p-11p Must be 21+ years of age 6+ months of previous security, military, or law enforcement experience required Able to obtain SORA Must be able to obtain / maintain DoD Secret clearance Job Description:Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. 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From nuclear plants and government installations to specialized investigative services, we assure the country's safety and stability, relying on solid experience.We value diligence, professionalism, and honesty. We are proud to call ourselves Paragon/SCIS. Our company is a symbol of integrity; a reflection of each individual that composes it. We have built our reputation because accountability is in our blood. About the Team Paragon/SCIS is composed of over 14,000 employees, caring for one another and for the success of our clients and our company. Working on the same site together, we bond with our colleagues; every day, serving the same purpose with dedication and a vigilant eye.Our employees have diverse profiles: veterans, retired police officers, trained armed guards, professionals and experienced managers. Their background and strength of character are carefully vetted so when you join, you know that you have been selected and are amongst the best.From Armed Security officers to Mailroom Service Clerks and Fire Fighters, from Field Investigators to Site Supervisors, we all stand united to maintain order in the most critical infrastructures of our nation. With diligence, 24/7, we are the eyes and ears on the ground. We matter.Our work is demanding. We thrive in the midst of challenge. We are brave, organized, ready. And, we are rewarded for it with above market pay, comprehensive benefits and valuable training. We believe in the vital role that we play in society and the recognition we get from it fuels us.Our values are the foundation of our operations. They are summarized in three words: Integrity, Vigilance and Helpfulness.IntegrityA Paragon/SCIS employee is honest and therefore trusted to work unsupervised on the customer's premises and with valuables. Paragon/SCIS never compromises in its demand for integrity. Integrity also includes openly expressing one's opinion, reporting improprieties and not withholding information.VigilanceProfessionalism entails seeing, hearing and evaluating, and a Paragon/SCIS employee is always attentive. Professionals develop an intuition that helps us to notice things that others don't. Their vigilance is needed in order to stay aware of potential risks or incidents that are taking place on our customers' premises.HelpfulnessHelpfulness is about our employees always being ready to assist within the context of a particular assignment.
Call Center Supervisor
Western Industries- North LLC, Parsippany
Western is THE trusted pest control provider for many of the Mid-Atlantic’s most beloved businesses, venues, and attractions.  Western employees build a strong personality within a mission that’s bigger than themselves – it’s the perfect combination of autonomy, accountability, and camaraderie. Western is a protector of public health, property and brand reputations.  The INSIDE SALES CENTER SUPERVISOR will work to improve sales performance by optimizing training and the customer in-call sales experience to enhance a “best in class” inside sales center team. The supervisor will play a key role in the success of our residential and commercial sales force.Detailed Description    Western Pest Services is a premier provider of pest control solutions.  Our company is committed to protecting and preserving the people, property, and public health of our customers, with regard to pest control and prevention. Established in 1928, we have a legacy of excellence and the stability of an industry leader.     Western employees build a strong personality within a mission that’s bigger than themselves – it’s the perfect combination of autonomy, accountability, and camaraderie. Western is a protector of public health, property and brand reputations. We come to work every day not just to eliminate pests, but to make the world a healthier and happier place.    Western stands on three principles - Do what you say you are going to do, deliver quality work in all areas and treat everyone with dignity and respect. We take pride in what we do, do you?    Western is seeking an INSIDE SALES CENTER SUPERVISOR to support our sales growth initiative in our new corporate call center located in Parsippany, NJ.    We offer... Competitive Compensation package with upward earnings potential/bonus  Comprehensive benefits package:   Medical, Dental, Vision, 401K, Stock Purchase, Tuition Reimbursement, and MORE!  Paid Time Off (Holiday/Vacation/Sick)  Opportunities for growth, development, and advancement   Responsibilities The Inside Sales Center Supervisor is responsible for a team of inside sales professionals that are responsible for proactively engaging prospective customers; both inbound and outbound, to evaluate their current pest situation and assist in defining the appropriate plan of integrated pest management services.    To support our customers and field locations, we have relocated our full-service inside sales center to Parsippany that will operate as a dedicated team to increase inbound outbound sales, web sales, lost lead sales, and enhance the customer service experience.    The supervisor will work to improve sales performance by optimizing training and the customer in-call sales experience to enhance a “best in class” sales team.  The supervisor will play a key role in the success of our residential and commercial sales force.  If you are aggressive and self-driven and enjoy a busy environment where you can utilize your excellent communication skills and inside sales experience, WE HAVE THE CAREER FOR YOU!!!   In this role, you will be responsible for:    Maintain a work environment that fosters a satisfied and engaged workforce that achieves the budgeted sales plan   Creating sales objectives for the team that drive performance to surpass call center sales goals   Analyzing call center metrics to ensure excellence in service to customers    Collaborate with residential sales management on agent coaching to increase agent and overall center productivity   Facilitate weekly meetings to improve performance within assigned team   Participate in weekly quality assurance calibration sessions to review agent call quality   Develop hiring strategy for seasonal hires and permanent staffing needs  Manage outbound call initiatives to schedule residential and commercial inspections     Qualifications Requirements:  We require the ability to pass a drug screen.  Candidates must meet physical job requirements and safely perform the following job duties with or without accommodations The ability to obtain appropriate licensing or certifications as required.  (Company provided, as necessary) 
Interconnection Project Coordinator
Gunner, Parsippany
Gunner is the Uncontractor! A premier home improvement company that delivers the customer experience every homeowner truly deserves. We are a company that is passionate about our core values: confidence, character and having a DFW (Down for Whatever) attitude. We know how to Raise the Roof whether it's a small or big win!We are looking for an Interconnection Manager to work internally and externally to ensure a smooth Solar interconnection process on each installation. What you might bring:3-5 years of Solar interconnection or utility experienceMust have experience reading solar design plans Preferred to have experience communicating with Solar LendersKnowledge of electricity market rules preferredSelf-motivated and disciplinedExcellent communication, organizational and interpersonal skillsResourceful problem-solving abilitiesAbility to multi-task What you will do:Act as primary interface and establish manage working relationships with Utilities and LendersAssist the project team in creating and evaluating requests for proposals for interconnection subcontract workRead and Verify Solar design plans are accurate and present solutions when needed Manage Solar lifecycle installation on a job by job basis Assist with permitting requests and warranty's Provide leadership - advancing safety, teamwork, and discipline-resulting in efficient and professional contract completionCollaborate with Project Development, Sales, Finance, & Operations teams as projects are evaluated for purchase, development, and ongoing investment Review and understand scope of work and project specifics ensuring positive customer experience and compliance with local building codes Other responsibilities as assigned by Management
Call Center Supervisor
SilverSearch, Inc., Parsippany
Our client is an insurance company in the medical field with an immediate need for a Supervisor of their Call Center. This is a FULL TIME opportunity and requires onsite work 2 days onsite/week in Parsippany, NJ.5+ years of call center experience ensuring an exemplary, frontline customer experience for customers.Hire, coach and develop Customer Service Agents to respond to customer inquiries.Identify operational issues and propose potential solutions.Monitor and evaluate agent performance.Provide learning or coaching opportunities.Excellent leadership, facilitation and decision making skills.Strong working knowledge and understanding of call center operational functions, including IVR technology, forecasting, metrics and other contact center software.Background in health insurance, medical or dental preferred.
Small Business Marketing Manager
Avis Budget Group, Parsippany
Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. What you'll do:Collaborate effectively with internal departments (Sales, eCommerce, Analytics, Brand Marketing, Creative & Legal) to acquire new customers, drive revenue and ensure a seamless customer experience.Partner with internal eCommerce team to improve website conversion by implementing A/B tests and rotating seasonal offers. Partner with internal Sales team to drive revenue from 3rd party partnerships. Work with external media agencies on Paid Search and Paid Social campaigns to acquire new customers.Work with external CRM agency on email campaigns to generate revenue from existing customers.Ideate and brief internal and external creative teams for asset requests. Manage a marketing budget. Partner with internal Analytics team to prepare and deliver reporting for weekly reporting and executive summaries. Prepare weekly call agendas for internal stakeholders.Additional responsibilities as assigned by the Director of Growth Marketing You should apply if you bring:5+ years of experienceSuccessful B2B Performance Marketer that's demonstrated revenue growth with a deep understanding of KPIs.Experience working with external partners and agencies. Experience managing a sizeable budget. Proven record of improving website conversion Ability to distill various data points to key insights. Superior organization, project management skills and attention to detailAbility to work effectively in a fast paced, team environment.Strong interpersonal skills and ability to effectively communicate both written and verbally.Ability to collect key data points and communicate findings.Proficiency in Word, Excel, PowerPoint, Outlook. Detail oriented with the ability to multi-task and manage multiple deadlines at once with minimal supervision.Benefits you'll receive: Paid time off 401K retirement plan with company matched contributions Access to Medical, Dental, Vision, Life and Disability insurance Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages Contribute up to $260 as a tax free benefit for public transportation or parking expenses Employee discounts, including discounted prices on purchase of Avis / Budget cars Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more The fine print: Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
Senior Information Technology Project Manager
Phaxis, Parsippany
Hybrid position in ParsippanySenior Information Technology Project Manager with extensive experience managing web applications or software development projects.8-10+ years of Project Management experienceExperience applying traditional and agile frameworks, managing customer facing web applicationsEstablishing strong relationships with IT and business stakeholdersUsing hands-on and a proactive approach to ensure that value is delivered including managing milestones, identifying and tracking issues and risks, and driving the team to meet project goalsCreating visibility into the project activities and milestones while balancing the desire tofollow an agile and iterative software development processPMP or PM related continuing education desired
Accounts Receivable Supervisor - Parsippany, NJ
Tilcon New York, Inc., Parsippany
Job ID: 497401Safety, Integrity, Quality are the foundation or core values on which Tilcon New York Inc., a CRH company operates. Located in New York and New Jersey, Tilcon New York Inc. is an integrated materials company with multiple quarry locations, water terminals, heavy highway construction division, asphalt and recycle plants. Tilcon manufactures sells and ships, made in the USA, products of crushed stone, asphalt, sand, gravel and recycled materials throughout New York, New Jersey, and some areas of Pennsylvania. Growth opportunity, professional development and a culture of support and resources are provided to each employee for their personal growth and success within Tilcon New York Inc., and CRH.Position Overview The AR Supervisor is responsible for overseeing the coordination and management of all credit functions. The AR Supervisor reports to the Credit Mgr of the company. It is the responsibility of the AR Supervisor to coordinate and supervise the approval of credit and the timely collection of accounts receivable and COD accounts. Credit decisions should optimize the Company's revenue potential while avoiding excessive bad debt exposure. Roles and Responsibilities (Essential Duties and Functions) Secure adequate credit information on prospective customers to establish credit or other terms of sale for Company products. Review and approve all extensions of credit for material purchases and/or contract work on a timely basis. Establish customer credit and its limits, or other terms of sale of product, subject to waiver of credit limits under certain conditions. Refer questionable credit bases to company Credit Mgr for decision. Keep informed about the customer's financial condition and practices; discuss problems with Credit Mgr and sales representatives; attend regular credit meetings of various credit groups. Follow-up delinquent customer accounts. Directly manages and directs 2 credit assistants. Carries out supervisory responsibility in accordance with organizations policies and procedures. Including mentoring, training, planning, assigning, guiding, directing, appraising performance, recognition, discipline and addressing complaints and resolving problems. Perform other related duties & special assignments as directed by the Credit Manager Manage and oversee COD reports, to ensure timely posting of deposits to proper allocations by invoice. Conduct regular credit meetings with Credit Mgr to discuss credit and collection problems to ensure appropriate collection efforts are maintained. When required, visit with a designated sales representative, those customers having credit problems. Prepare monthly reports for Credit Mgr. Excellent communication and customer service skills. Helping the Credit Collectors with marginal accounts and work orders Maintain good communications with accounting and sales staff. Talent Management - Mentor, coach and develop credit team in support of customer service excellence . Identify and implement training and development plans for individuals and teams including product knowledge, business knowledge, career path Establish performance expectations, providing regular feedback and consistently managing these expectations. Completing performance appraisals, promoting staff development activities, utilizing performance improvement procedures as necessary, and adhering to Tilcon New York Inc. policies and procedures. Maintains professional demeanor in dealing with critical/confidential information; restricts discussion/knowledge of activity to a "need to know" basis. Additional duties as assigned or required. Regular and timely attendance is required. Marginal Duties and Functions Additional duties as assigned or required. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Education/Experience Required Associates degree or equivalent from two-year College. Minimum of 5 years construction experience and/or training. Detail orientated and strong organization skills Knowledge of Microsoft Office; experience in accounting or business specific software Preferred Bachelor's degree from four year college or university 10 years' work experience in credit, sales department activities and financial or legal matters. Knowledge/Skill Requirements Must possess a strong working knowledge and understanding of accounting concepts, including P&L's and relevant balance sheet accounts. Must demonstrate strong numerical skills and the ability to analyze data and draw conclusions. Working knowledge of English and Math, office practices and procedures Ability to maintain records and files Ability to communicate effectively with and work well with other personnel Ability to deal effectively with questions or problems, seeking assistance when needed Display a professional and courteous attitude to co-workers, supervisors, and general public at all times Must be computer literate Work Requirements Safety, Integrity, Quality - Formally and visibly demonstrate support and understanding of OMG and Tilcon's core values. Strict adherence to safety requirements and company procedures as outlined in the Employee Handbook. Must be willing to travel and work away from home when required. Must be willing to work nights and weekends when required. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to talk and hear. The employee is required to sit, walk and stand for periods of time. The employee is required to use a computer for extended periods of time. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust to focus.Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This job will require both office work and field work. While performing the duties of this job, the employee occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to wet and/or humid conditions. The noise level in the work environment in the office is usually quiet.Competencies Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals Courage - Stepping up to address difficult issues, saying what needs to be said. Being Resilient - Rebounding from setbacks and adversity when facing difficult situations Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Builds Effective Teams - Building strong identity teams that apply their diverse skills and perspectives to achieve common goals. Develop Talent - Develops others through coaching, feedback, exposure and stretch assignments. Compensation & Company Benefits: Competitive Base Salary Annual Bonus Potential Medical/Dental/Vision/Prescription $1,000 Referral Bonuses Profit Sharing Paid Time Off, Holidays 401k with Roth option & Competitive Company Match Education Reimbursement Program Employee Assistance Program Company Paid Life Insurance Short- & Long-Term Disability Opportunities for Internal Mobility Professional Development Opportunities Company Discounts on products, goods, services, electronics, automotive, travel & more! Opportunities for Community Engagement. What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!Tilcon New York Inc., a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link .