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Business Development Manager
Daniels Sharpsmart Inc, Orlando
As we continue to expand, we're excited to open our doors for a Business Development Manager to join our team!Within this role, the chosen candidate will play a critical part in driving new business within the untapped acute care market (hospitals); with a primary focus on increasing Daniels' client base and strategically growing our book of business . Joining Daniels, this person will immediately adopt ownership of an existing portfolio of customers, and will be responsible for building and maintaining relationships with key stakeholders, identifying upsell opportunities, and ensuring targets and satisfaction levels are met. The position will require a high level of understanding of the interrelationships of multiple customer departments and committees with potential and existing customers.Responsibilities Develop and execute growth strategies that align with defined key business metrics, in order to produce revenue growth, cost savings and profitabilityFocus on increasing the territory client base and expanding the regional book of business in order to achieve annual targetsFormulate an effective customer call strategy to maximize opportunities within the territory, utilizing Salesforce as the primary Customer Relationship Management toolTravel within the designated territory as required to assess prospects and connect with customersManage and retain relationships with existing clients and facilitate the transition of any new client connections across to the account manager to maintain day to day interactionsPossess an in-depth knowledge of our full line of product and service offerings in order to present our value proposition to multiple levels throughout potential accountsIdentify, map and match business strengths to the needs of clients.Prepare business proposals that focus on Daniels' competitive advantage and value propositions to present to prospective clientsCollaborate with our commercial team in the drafting and reviewing of client contractsEngage in contract negotiation with account prospects and existing customersConduct market research for business opportunities and viable income streamsAnalyze industry trends (locally and internationally) to monitor the potential business impactAssist in portfolio management of current customers and drive upsell opportunitiesProduce reports on the territory successes and areas requiring development in conjunction with the Regional Manager, constantly review all sales activities, targets, and strategies in order to maximize resultsRequirements 5-7 years of industry experienceMust live in FloridaStrong relationship building and stakeholder management skillsExperience with design and implementation of business development strategiesStrong conflict resolution capabilitiesProven ability to negotiateHospital services or related service industry experience highly desirableExcellent verbal and written communication skillsPossesses self-motivation and the ability to motivate a teamStrong presentation skills with value based selling confidenceOutstanding computer-based skills; Salesforce.com , Microsoft Office, etc.Learn more about us and our mission!Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
Business Facilitator
Corgan, Orlando
EOE/M/F/Disability/VetBusiness FacilitatorUS-TX-DallasJob ID: 2024-2626Type: Regular Full-Time# of Openings: 1Category: ArchitectureDallasOverviewAt Corgan we are passionate about great design. We are also passionate about great people, whether they’re clients, consultants, or co-workers. Corgan creates opportunities for personal and professional growth that bring out the best in ourselves and those around us by sharpening skills, leveraging technology, and encouraging communication. Our strength lies in our people, and those people consistently exceed expectations. Corgan is looking for an experienced Business Facilitator to work in a fast-paced team environment supporting the Data Centers sector. This person will exercise good judgement, have strong verbal and written communication skills, be organized, and manage multiple competing priorities without sacrificing quality of work. The Business Facilitator will represent Corgan’s culture, philosophy and brand by assisting others in a client-centric, courteous and professional manner. The Corgan Business Facilitator is charged with providing the leadership and business acumen necessary to support Principals, Project Managers and other client facing sector personnel.ResponsibilitiesCoordinate, synthesize and integrate multiple aspects of Sector programs, processes and procedures associated with:Client Contract coordinationProject Consultant Agreement coordinationProposal writingProject File document coordination Additional responsibilities include working directly with:Marketing for Proposal development.Accounting for Project financial coordination.Legal for Client Contract and Consultant Agreement coordination.Designated Client representatives for Contract coordination.Designated Consultant representatives for Consultant Agreement coordination. Professional aspects of an effective Business Coordinator include a (or an) ability to:Be pro-active in all aspects of Sector business.Communicate well vertically and laterally in the organization, both orally and in writing.Determine the important points from a myriad of information.Develop the appropriate path to problem resolution and then manage that path to completion.Make prompt decisions based on grounded information and in accordance with Corgan policies and procedures.Track multiple taskings across multiple disciplines.Understand issues and solve problems with little guidance or input from others. The Business Facilitator will be responsible for coordinating with Sector Principals in the following areas:Oversight of the Non-Disclosure Agreement (NDA) process in conjunction with the LegalObtaining a Marketing (M)-Number and setting up the Project details in CRM.Supporting the Project Bidder Question/Request for Information (RFI) processes.Proposal creation, consolidation, review and submission to include coordinating Consultant inputs.Coordination and dissemination of Client “Notice to Proceed” documentation to Consultants in direct support to PMs.Updating CRM and obtaining a Project Number.Coordination of Project financial profile with the Accounting Group.Client Contract development in conjunction with Legal Group review and approval process.Oversight of the AdobeSign process for Consultant Agreements in support of the Legal Group.Facilitating Consultant enrollment in the Corgan Master Services AgreementQualificationsQualified candidates already exhibit these strengths and talents:5-7 years of experience in a professional, client delivery-oriented work environment.Successful track record working in a multi-function environment with the complexities of meeting the diverse needs of multiple end customers and internal business lines.4-year college (Bachelor equivalent) degree preferred. Extensive experience and knowledge in Microsoft Office programs including Word, Excel, PowerPoint and Project.Experience in business management systems and programs (IE: CRM, Vision, Newforma, etc.) is a plus.Capable of handling multiple simultaneous tasks under pressure while maintaining strong customer service abilities and a professional demeanor.At Corgan, we believe social responsibility should be a holistic approach to supporting the community and environment. We commit our time and talent through service, provide financial support through giving, balance elevated design with responsible, sustainable solutions, and cultivate equity and inclusivity inside and outside our firm. We share a deep curiosity about how we can improve lives through design. We are curious about the world we have — and the world that is emerging. This passion, drive for excellence, and abiding curiosity guide us each day in our interaction with our clients, partners, associates, and with each other. Our commitment to the highest standards of professional ethics is unwavering. Maybe that is why so many of our client relationships span decades. From our earliest days, the Corgan philosophy of work and life balance was an important and valued part of our culture. As we’ve grown, our commitment to the well-being of our employees has only become stronger and more defined. Corgan promotes a healthy balance by removing obstacles and allowing you to focus on what you love doing, both inside and outside the office. *Only applications received through our website will be considered.* EOE/M/F/Disability/Vet #LI-RT1PI238796656
Business Office Coordinator
Westminster Services, Inc., Orlando
Westminster Communities of Florida, a nationally recognized not-for-profit church related organization is seeking a Business Office Coordinator to provide support to the business offices at our Life Plan Communities.  This position is responsible for the support and monitoring of community business office staff, review of Medicare & Medicaid billings, aging reviews, supporting and monitoring collections and be able to backup our existing Medicaid & Medicare billing processors, when needed.  We are looking for a forward-thinking, self motivating individual who strives to improve processes. Essential Job Functions: Accurate and timely preparation and distribution of management financial reports to include review of reports prior to distribution. Accurate and timely preparation and reconciliation of the daily and month end resident census, resident adjustments or refunds, ancillary charges, and cash receipts. Assists Business Office Managers with the collection of outstanding accounts receivable for all payer sources. Timely and accurate processing of all Medicaid and Medicare claims to the fiscal intermediaries, to ensure compliance with regulatory statutes and program requirements. Responsible for reviewing insurance and hospice claims prior to release. Reviews any Medicare claims that have been returned for correction. Coordinate corrections with Business Office Manager to ensure accuracy and compliance of information with Medicare Program guidelines. Responsible for timely processing of each facility month-end closing, Recognize and identify opportunities for process improvements and overall ways to make processes more efficient Minimum Qualifications: Candidates must have five (5) + years of Nursing Home business office experience, an aptitude for collections, attention to detail and the ability to supervise individuals.  Interested candidates should have a 4-year college degree preferred but not required. Ability to work with computerized billing systems and strong knowledge of current Medicare/Medicaid billing requirements. This position requires frequent travel to our Life Plan Communities. Experience Required 5 year(s): Skilled Nursing Medicare and Medicaid Billing Experience See job description
Business Analyst-Workforce Technology
HAYS, Orlando
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.Applicants must be legally authorized to work in the United States. Sponsorship not available.Our client is seeking a Business Analyst-Workforce Technology in Orlando, FL.Role descriptionThe Enterprise Technology Core Systems and Platforms team leads the planning, implementation, and sustainment of technologies supporting seamless and unique experiences. Workforce Technology focuses specifically on supporting the HR function.The Workforce Technology team is looking for an Analyst to provide support to the HR Technology Consolidation and Governance project. In this role, the Analyst will assist in delivering on the three project goals: Establish a comprehensive view of tools in the HR technology ecosystem, Identify and implement a future governance model that will strengthen alignment, collaboration, efficiency and security, and Realize the opportunities for increased system security compliance, cost savings, and consistent user experiences through tool consolidation and improved governance of technology sourcing, support, and vendor management practices.The Analyst will support activities including data collection, developing communication and presentation materials, meeting logistics, technology research, data analysis, solution development, and HR partner engagement.• Data collection, validation, and source record clean up• Process documentation• Metrics reporting and visual dashboards• Prepare communication and presentations• Assist with meeting preparation, facilitation, and documentation of notes/action items• Provide input on project tasks, timelines, and proposed solutions• Engage and collaborate effectively with multiple teams across HR and ITSkills & Requirements• Required Bachelors.• 3+ years experience as a Business Analyst supporting upwards of 200 technology tools.• Must poses knowledge in HRIS or HR Operations space• Must poses experience with SAAS solutions• Experience with vendors and contracting as it pertains to implementing new tools.• Extensive experience running reports and managing dashboards• Airtable KnowledgeBenefits/Other CompensationThis position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).Why Hays?You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.Nervous about an upcoming interview? Unsure how to write a new resume?Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.Drug testing may be required; please contact a recruiter for more information.#LI-DNI #1161133 - Rachel Page
Business Objects Data Coach (Temp to Perm, Full-time, Remote)
Integrity Management Services, Inc., Orlando
Full-time Remote Employee (Temp, potential to turn to Perm)Integrity Management Services, Inc.http://www.integritym.comAbout UsIntegrity Management Services, Inc. (IntegrityM) is an award-winning, women-owned small business specializing in assisting government and commercial clients in compliance and program integrity efforts, including the prevention and detection of fraud, waste and abuse in government programs. Results are achieved through data analytics, technology solutions, audit, investigation, and medical review.At IntegrityM, we offer a culture of opportunity, recognition, collaboration, and supporting our community. We thrive off of these fundamental elements that make IntegrityM a great place to work. Our small, flexible workplace offers an exceptional quality of life and promotes corporate-driven sustainability. We deliver creative solutions that exceed goals and foster a dynamic, idea-driven environment that nurtures our employees' professional development. Large company perks...Small company feel!Position DescriptionIn this role, the Data Coach will provide subject matter support to the client services team to meet established goals and objectives. The Data Coach will make sure that tasks and milestones are achieved on time and that deliverables meet or exceed quality standards, requirements and needs. The ideal candidate is an accomplished subject matter expert who is passionate in making a real impact on preserving the Medicare Trust Fund. He/she should be a confident public speaker with excellent written and oral presentation skills. The Data Coach should be able to explain, simplify and present complex and sometimes technical functions to staff, users, management, and customer.Job Responsibilities:Provides on-going healthcare fraud, waste and abuse data, tool and analytics support for users when directed by the team and customerSupports the help desk in responding to technical and data questions that are received from end usersBuilds and maintains positive, productive relationships with colleagues, managers, partners, customer, and users to foster collaboration and consensusChampions the needs of the users and provides recommendations for improving the system capabilities and performance to enhance the value for end usersIdentifies and recommends policy, procedure, and system changes to enhance project outcomes and performanceConducts data mining, analysis, and reporting using available tools and data sourcesPrepares and presents live and online subject matter topics to team, customer and end users, and possibly at conferences and tradeshowsWorks closely with the team to draft and execute an effective end user support and training strategyAssists in the creation and development of various training materials, including trainer guides, training, video or audio, instructor/participant materials, interactive online courseware, and evaluation systemsSupports local, offsite and online train-the trainer and end-user training classes with subject matter expertiseInteracts frequently and professionally with the customer and stakeholders in a variety of settings including meetings, teleconferences, and written communicationsIdentifies areas for improvement and makes recommendations to increase the quality and effectiveness of support and training processes and materials based on user feedback and industry best practicesStays abreast of industry trends to proactively identify opportunities for fraud or emergent schemesMaintains and reports on various project metrics as requiredExercises appropriate discretion and independent judgment relating to company policies and practices in an effective, consistent and professional mannerAdheres to applicable policies and procedures ensuring commitment to quality, compliance and security to protect the confidentiality, integrity, and availability of sensitive data and information.RequirementsMinimum of a Bachelor's Degree in healthcare or business administration, information technology, public health, or a related discipline, or in another relevant fieldPossesses at least 6+ years recent experience with Medicare and/or Medicaid Part A, B, & DME claims, coding, and reimbursement procedures, service and coverage policies, coordination of benefits, as well as provider and beneficiary eligibilityExperience with Business Objects for data miningSkilled in MS Office 2007 software or higher version: Word, Excel, PowerPoint and OutlookMust be a team playerUnderstanding of the Centers of Medicare and Medicaid Services (CMS) Integrated Data Repository (IDR)Experience with statistical data analysis techniques such as modeling, aggregation, trending, patterns, random sampling, and ratios to identify outliersAbility to review claims for medical necessity, utilization, and level of care to identify aberrant billing practicesThorough understanding of claims and healthcare terminology and codes as published by CPT, ICD, HCPCS, and DRG manualsExcellent analytical and problem-solving skills, with the ability to integrate information from multiple sources to execute effectively and efficiently in a dynamic environmentAbility to meet time-sensitive and mission-critical deadlines with minimal supervisionDemonstrated performance with high volume data analysis and business intelligence tools such as BusinessObjects, SAS, MicroStrategy, Cognos, etcAble to translate, articulate, simplify and communicate complex business and technical functions to audiences with different level of expertiseSuperior communication and organization skills are a must with ability to handle multiple tasks in a fast paced work environment and thrive in an environment with regularly changing prioritiesConfident and results-driven self-starter skilled in taking initiative, assessing requirements, coming up with plans, and taking the lead in making plans realityExperience as a trainer in a classroom setting is desiredIntegrityM is an Equal Opportunity Employer and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Business Intelligence Developer - Tableau ( remote )
AssistRx, Orlando
Collaborate across the enterprise to identify analytic gaps and prioritize the build of solutions. Develop new and build improvements on existing reports and dashboards using Tableau. Work with core analytic team to share data model and query needs to support analytic solutions. Build and publish customized, interactive Tableau reports and dashboards using stack bars, scatterplots, geographical maps, and other innovative plot and chart toolsResponsibilitiesDeveloping reports and analytics using data from data warehouse using Excel, SQL, Tableau and other reporting/analytics toolsWorks with partners to help guide and assist in creating a data feed according to defined specificationsProactively communicates with trading partners and clients to expedite their onboardingCommunicates directly with customer on data needs and key deadlinesResearches and identifies data quality issues reported through the trading partner or found through new file submission and work with client to create a resolutionFields ongoing, incoming partner requests and questions regarding data specificationsReviews files received for compliance with data needs, including testing files and identifying the business rules that will need to be configured in mapping toolConfigures mapping tool to support translation from source data to desired format. Includes testing of tool and providing clear documentation to internal resources and customerAnalyzes and communicates trading partner performance in their ability to meet data specifications in a timely and effective mannerAct as resident expert for data requirements/specifications internally and for the clientCommunicates data needs to the trading partner both initially and after we begin to receive files for the customerResearches, coordinates, and executes the transfer of new data feeds or data corrections with clients to ensure that continuity and level of service are maintainedRemain informed and up to speed with ongoing changes and evolution of data specsLead client/partner web-based trainings regarding data specifications and requirementsSelf-starter, an individual who is not fully dependent on direction to fulfill the functions of the roleThrives in an entrepreneurial-like environmentRequirementsExperience with ETL, analytic-based, data-driven, SSIS and Microsoft BI stackExperience with Microsoft Excel and SQL is a mustExperience with healthcare and/or pharmacy data is preferredPrevious client-facing experience is a mustMust be extremely responsive, able to work under pressure in crisis with a strong sense of urgencyBenefitsSupportive, progressive, fast-paced environmentCompetitive pay structureMatching 401(k) with immediate vestingMedical, dental, vision, life, & short-term disability insuranceAssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
Business Analytics Engineer
HAYS, Orlando
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.Applicants must be legally authorized to work in the United States. Sponsorship not available.Our client is seeking a Business Analytics Engineer in Remote opportunity.Role description• Operate and manage steady state, day-to-day needs including:o Monitor and enforce data and process complianceo Respond to new requests for process/data supporto Provide reporting assistanceo Provide education and training as neededo Assist with process refinementso Identify continuous improvement opportunitieso Proactively identifies issues (data or process) and ensures that appropriate action is taken to resolve issues• Assist in operationalizing Service Portfolio Managemento Coordinates with related process Stakeholders to establish data and process compliance metrics reporting needed for process compliance governanceo Prepare supporting documentation• Partner with Service Portfolio Practitioners to educate and provide Service Portfolio guidance as well as assisting with Data Transformation (data evaluation, curation and maintenance) including;o Service Definitiono Associating Offerings with Configuration Itemso Establishment of Dynamic CI Groups• Partner with Service Portfolio Stakeholders to ensure Service Portfolio meets related process needs• Partner across project/programs to ensure interdependencies between programs is accounted for• Support project management activities required to track progresso Tracking data transformation progresso Identifying data transformation dependencies• Consults with, and advises process manager regarding issues, actions and any obstacles to completing assigned activities• Confidently and effectively communicates with managers, team members, stakeholders, and business partnersSkills & Requirements• 5+ years Business Analytic Engineering experience• Must have experience utilizing Enterprise Service Portfolio Management, Query Builder and Reporting products, and/or Common Services Data Model (CSDM)• Advanced knowledge of MS Excel - ability to perform VLOOKUP's, pivot tables, and other Excel formulas to design models and reports• Strong partnering, influencing, and interpersonal skills, including verbal, written, active listening, and communication; high attention to detail; demonstrated ability to influence partners and key business decisions• Experience working for a large company and within a matrix organization• Experience supporting technology organizations using agile practices• Experience with Smartsheets.• Experience appears to be Project Portfolio not Service Portfolio focused He is a PM and I need a Sr Analyst. While the resume states in the summary that they utilize the Service Portfolio, there is nothing further evidenced in the resume.• Experience appears to be ITSM and Service Catalog not Service Portfolio focused• Experience appears to be ServiceNow Platform support not Service Portfolio focused• Experience appears to be ITSM, Service Catalog, Application Portfolio and ServiceNow Platform support not Service Portfolio focused• Experience appears to be Operations support not Service Portfolio focused. Appears to have very limited experience with Service Portfolio that is only through the lense of optimization, cost reduction and retirement of low value services.• Very limited experience with Service Portfolio appears to be more from the implementation of features within the ServiceNow platform.• Very limited experience with Service Portfolio. Focus appears to be on the classification and ownership for the purposes of optimization.Benefits/Other CompensationThis position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).Why Hays?You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.Nervous about an upcoming interview? Unsure how to write a new resume?Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.Drug testing may be required; please contact a recruiter for more information.#LI-DNI #1161221 - Rachel Page
Business Development Rep
Carlisle Construction Materials, Orlando
Carlisle Weatherproofing Technologies (CWT) is a leading supplier of building envelope solutions that effectively drive energy efficiency and sustainability in commercial and residential applications. We are looking for a Business Development Representative to join our team in our Central Florida market. The Business Development Representative is primarily responsible for driving demand generation for our solutions by prospecting leads and working with the sales team to convert customers to the Commercial Roof Restoration products and systems. Strong sales ability will be critical to increasing market share by targeting building owners and contractors in the commercial roofing space. This role would have some travel requirements within the assigned territory. Duties and Responsibilities: * Nurture and develop leads with contractors, builders and/or architects. * Contact prospects via cold calls, emails, or virtual meetings. * Builds deeper and broader relationships with target customer accounts. * Effective formal presentation and interpersonal skills. * Ability to effectively communicate, both written and verbally. * Utilization of Salesforce.com to manage opportunities through the funnel. * Other duties as assigned. Required Knowledge/Skills/Abilities: * Knowledge of roofing systems, preferably roof coatings and roofing foam. * Demonstrated track record of building relationships and cultivating sales with key owners in the assigned territory. * Sales and lead generation ability * Product Knowledge * Proficiency in a CRM (such as Salesforce.com) Education and Experience: * Required: * Bachelor's degree or equivalent experience * 1-3 years of relevant experience * Preferred: * Bachelor's degree * 3-5 years of relevant experience * Registered Roof Observer (RRO) Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Business Program Manager (SAAS Solutions) ….Remote Position
Tiva's client, Orlando
Business Program Manager (SAAS Solutions) ....Remote PositionMust have:SAAS, B2B Customer CommunicationsWe are seeking an experienced Strategic Program Manager to join the Enterprise Program Management Office (PMO), reporting to the Director of Enterprise Program Management. The ideal candidate will have a sharp business mind and a proven ability to strategize and implement high-level strategic programs from ideation to launch. With a data-driven mindset, this person should excel at connecting the dots and solving complex problems.Responsibilities:Drive execution at scale, leveraging industry best practices to deliver programs predictably and consistentlyBuild a high-performing program team aligned to a common purposeCollaborate with the program sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, and work planRun program operating mechanisms to ensure timely and consistent communication of project status, milestones, timelines, and deliverablesManage change and implement interventions to deliver successful outcomesWorks across the team to identify risks and issues and presents recommended response plans to stakeholdersQualifications:Five or more years of program and project management expertise delivering on large-scale and cross-functional programs5-7 years experience in product management, engineering capacity running and managing eCommerce Platform or eCommerce Services4-5 years experience in B2B, SAAS, eCommerce Companies Project/ Management certification (PMP or PgMP)Deep knowledge and related work experience of the project management process, theory, and lifecycle, including Waterfall and Agile methodology, as well as Project Delivery Framework and SDLCIntermediate experience in standard project management and collaboration tools (for example,ClickUp, Smartsheet, Asana, JIRA, Monday)Responsible, detail-oriented, well organized, independent, ability to learn quickly, multi-tasking, excellent interpersonal skills, team playerExcellent communication skills (written and verbal) and the ability to disseminate information to all altitudes of the organizationExceptional skills in leadership, time management, facilitation, and organizationSelf-starter with a strong work ethic who sets high standards for self and others and demonstrates enthusiasm for the team's missionImportant Areas:High integrity, excellent judgment - you'll have access to sensitive information and must treat it appropriatelyAccountability - you operate with excellence, do what you say, and expect and hold others to the sameHighly collaborative - you recognize the value of bringing people alongIntellectual curiosity - you're eager to learn new concepts; you're willing to admit you don't know certain things, will ask for help, roll up your sleeves, and learnSelf-aware - you aren't complacent when it comes to personal growth; you're receptive to feedback and eager to grow despite your seniorityKeywords: "program manager" AND "product management" AND "ecommerce" AND "strategic" AND "marketing" AND ("SAAS" OR "subscription renewals" OR "B2B") AND ("Smartsheet" OR "Clickup" OR "Asana" OR "Monday") AND "PMO"Please email your resume to [email protected]
Business Process Development Manager
CardWorks, Orlando
CardWorks Servicing ("CWS") is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America. CWS offers management expertise across the credit spectrum and supports both MasterCard and Visa accounts as well as a variety of private label debit, credit, stored value, and customer bankcards.Position Summary:We are seeking a highly motivated and detail-oriented Business Process Development Lead to join our dynamic team. In this role, you will be responsible for documenting future state business processes, focusing on an enterprise management solution with a special emphasis on disputes and fraud management. You will play a crucial role in documenting, optimizing, and aligning business processes with overall enterprise strategy. The role will act as a bridge between business operations, IT operation and vendor to implement a seamless solution for internal stakeholders, users and clients and customers. teams.Essential Functions:Document process flows with integration points to facilitate understanding of agent touchpoints versus system touchpoints for future solutions.Engage with relevant stakeholders such as business analysts, risk managers, and system architects to gather insights into their expectations and requirements.Develop workflow diagrams to illustrate the end-to-end process.Create detailed process documentation, including user stories and procedures.Validate that test cases are designed to confirm effectiveness of risk mitigation strategies.Recommend simulation tests using performance models to evaluate how the system performs in different scenariosPredict and identify performance bottlenecks, ensuring optimal system functionality.Focus on enhancing Customer Experience (CX) and User Experience (UX) through process design.Implement proactive measures to mitigate potential risks and enhance the overall reliability of the system.Work closely with developers to translate business process models into a working solution.Provide guidance and support during the development phase, ensuring alignment with business requirements and technical specifications.Foster effective collaboration between business analysts and modelers to enhance the success of the CASE Management Solution.Establish regular communication channels, feedback loops, and alignment between roles to contribute to the overall success of the project.Education and Experience:Bachelor's degree in Business, Information Technology, or equivalent experience requiredFive (5) or more years in financial industry with an emphasis in, Financial Bank Card industryExperience with Fiserv (FDR)/similar and any case management related platforms preferredSummary of Qualifications:Proficiency in key Regulations and procedures such as REG Z/E, FCRA, Red flags, association rules, etc.Knowledge of risk modeling and mitigation strategiesProven experience in business process development, documentation, and optimization.Strong understanding of functional requirement development life cycle and testing methodologies.Experience in performance modeling and User Acceptance Testing (UAT).Knowledge of industry best practices in software quality assurance.Strong analytical and problem-solving skills.Experience with testing tools such as JIRA or similar.Experience in Enterprise Applications, supporting internal and external stakeholders.Familiarity with agile development processes.Ability to work effectively in a cross-functional team environment.Excellent communication and collaboration skills.Ability to adapt to changing priorities and tight deadlines.Advanced MS Suite experience (pptx, excel, and Visio).We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite. Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location. Our benefits offerings include medical, dental, vision, life insurance, 401(k) plan with company match, paid vacation time, sick time, as well as other benefits and programs to meet the needs of our employees. Further details will be shared during the interview or offer process, as appropriate and applicable.We are an equal opportunity employer, and we evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status or any other legally protected characteristic. We will conduct a thorough background check for all hires in compliance with applicable law which includes (but may not be limited to) a review of factors including the applicant's personal credit history, drug testing, and employment/personal references.