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Business Process Specialist Salary in Orlando, FL

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Principal Clinical Specialist, Endovenous - Orlando
Medtronic, Orlando
Description - ExternalBring your sales talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.CAREERS THAT CHANGE LIVES: POSITION DESCRIPTION:Provide detailed technical support for EndoVenous products and procedures to a wide range of clinical base including physicians, nurses and technicians. Support sales representatives with customer product training and coverage for critical cases, primarily focused on cases with physicians that require technical support on the safe and effective use of our products.To find all EV Clinical Specialist roles available please use #evcs in the key word search at Medtronic CareersPOSITION RESPONSIBILITIES: Product training for all potential audiences involved in the use and sales of the Closure System and VenaSeal including but not limited to: General & Vascular Surgeons, Cardiovascular Surgeons, Interventional Radiologists and other physicians treating venous disease. Provide training on superficial venous ultrasound, the Closure System, Closure Fast, RFS, RFG2, VenaSeal, supporting supplies and materials required for our procedures, and products. This includes ultrasound in-services, product in-services, mock cases, case coverage, and participation in field employee training. Provide case support as needed to drive business Training and educating customers on our products and associated procedures. Work with physicians and lab/office staff in case selection process. Resolve site customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management Support territory sales strategy through partnership with sales, in-servicing and market development activities, inventory support, PO collection and technical case support Demonstrate flexibility in supporting technical case coverage Provide education and support to CVG sales and clinical counterparts on peripheral products and partner within the team and CVG to share and leverage best practices. Participate in company sponsored training/educational offerings Build and maintain technical knowledge and skill set Provide regular feedback to Research and Development staff regarding product performance issues and possible product improvements. Work closely with Sales team to develop site specific sales strategies to assist in selling Venous Vascular products in the United States to established accounts. Assist in the development of new tools and tactics to increase the effectiveness of sales strategies. Call points will include the hospital, surgery center and physician office as necessary. Keep manager informed of changes in work schedule and/or workload. Adheres to financial, regulatory, quality compliance standards and requirements Must Have: Minimum Requirements H.S. Diploma and 11+ years, OR Associate degree and 9+ years , OR Bachelor's degree with 7+ years of experience in healthcare, field sales support, personnel and performance management, project management, or work experience utilizing complex mathematics, mechanical concepts, science or computing NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS: Ultrasound and/or Venous experience Thorough working knowledge of medical terminology, medical procedures and the medical device industry. Excellent customer service skills Excellent interpersonal, written and verbal communication skills Computer PC literate; Expertise with Microsoft Outlook, Excel, Word and PowerPoint. Effectively build and maintain positive relationships with peers and colleagues across organizational levels Strong project management skills and experience coordinating programs Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines Strong work ethic in accomplishing objectives of the position Registered Vascular Technologist (RVT) Certification or Registered Vascular Specialist (RVS) Certification is helpful, but not mandatory PHYSICAL JOB REQUIREMENTS: The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers Able to lift 20 pounds Extended periods of time doing computer-based work Hearing, sight and speaking ability Ability to use computers and CT reconstruction programing Ability to travel extensively by car and plane. Must have valid driver's license for state of residency and active vehicle insurance policy Wear lead apron for long periods of time (2-3hrs on average) Ability to operate a moving vehicle Ability to work in Cath Labs or OR's with radiation exposure Ability to travel by car or plane with overnight stay up to 50- 75% of the time (geography variability) Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work-schedule Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.Learn more about our benefits here .This position is eligible for a short-term incentive plan. Learn more about Annual Salary and Sales Incentive Plan (SIP) on Page 6 hereENVIRONMENTAL EXPOSURES: Infectious disease; radiation; blood borne pathogens Must be able to wear all required personal protective equipment (PPE) Ability to work in hospitals, surgical centers and physician offices About MedtronicTogether, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.Physical Job RequirementsThe physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
AES Sales Intake Specialist
Allsup, LLC, Orlando
About Allsup, LLCAllsup LLC is a people-centered organization with a team of hundreds who are dedicated to helping people with disabilities lead lives that are as financially secure and healthy as possible. We enjoy working together to make a difference, get the job done, and find solutions for our customers.You will enjoy a collaborative workplace, with rewarding results where your opinion matters. We have a great benefits package and paid time off program, with casual dress and a comfortable work environment. Many positions have no weekends, or minimal weekend work. You'll have a predictable work schedule, the potential to work from home, and enjoy an employee-centered work life and have fun. Even better, you can develop your own knowledge and professional skills through a self-driven personal improvement approach to professional development. Our business takes complex federal programs and makes them easier for people to navigate—including SSDI, veteran's disability, return to work and Medicare. Drive your expertise and advancement with the support of your supervisor and our organization.About the roleThe sales intake specialist will guide the customer through an evaluation process to determine eligibility for the Ticket to Work program. What you"ll doThe Ticket to Work program is offered through the Social Security Administration and provides many advantages when someone on Social Security Disability goes back to work, including continuing to receive SSDI income and Medicare coverage while working. Allsup Employment Services is the largest employer network authorized by the Social Security Administration to assist those with disabilities return to work. We offer free vocational services like help with resumes, job searches, and interview preparation. The sales intake specialist will guide the customer through an evaluation process to determine eligibility for the Ticket to Work program. You will balance your work day between servicing customers on inbound calls and managing your case load inventory, while making outbound calls. Our customer base consists of those who have indicated they are interested in the program and those we have helped get approved for Social Security Disability Income. This position offers a base pay plus rewards you for signing someone up for our free vocational services. Our average salary after commission is $55,000.This role would be a great fit if you: Enjoy building relationships with people, helping customers understand our business a little better and how we here at Allsup can help.Thrive in a fast-paced, multi-tasking type of work environment.Enjoy helping customers over the phone, in a dedicated computer desk workspace that is free from distractions.Have the ability to learn complex government programs and Allsup processes, in a remote training environment.Are self-motivated to succeed but also enjoy a competitive, monthly incentive program.QualificationsExperience in a customer service related field or two years of post-secondary education or higher.Ability to work in a fast-paced environment while navigating multiple computer software programs and using a variety of resources.Excellent verbal and written professional communication skills.Must pass Federal background check (including fingerprint process).A high level of initiative and drive to succeed, coupled with an ability to independently problem solve.BenefitsHealth, Dental, and Vision Insurance401(K) MatchingShort-Term and Long-Term Disability InsuranceLife InsurancePaid Time OffPaid HolidaysFlexible Spending and Health Savings AccountTuition ReimbursementPet InsuranceEmployee Assistance ProgramIMPORTANT NOTICEOffers for employment are contingent on the completion, to our satisfaction, our background check, including but not limited to, employment and education verification, criminal background checks, credit checks, and drug screen. As a federal contractor for the Social Security Administration's Ticket to Work program, we require all Allsup Employment Services employees and anyone with access to PII for Allsup Employment Services beneficiaries to obtain a federal security clearance. This process includes, but is not limited to, a federal background check and fingerprinting process conducted by the National Background Investigation Services (NBIS).DISCLAIMERTasks, duties, and responsibilities as listed in the job description are not exhaustive. The company may assign other tasks, duties and responsibilities with no prior notice.Allsup is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. The pay range for this role is:15 - 15 USD per hour(Remote)PI239400014
Operations Support Specialist, Customer Experience Operations
Amazon, Orlando, FL, US
DESCRIPTIONThis role can be based in any location that is within driving distance of a Customer Experience Operations (CXO) facility or Amazon Corporate building.As the first ever customer facing services program within Amazon, CXO is a growing business unit that provides attended pickup and returns solutions across the US. The CXO portfolio of locations includes but is not limited to spaces inside Whole Foods Markets, stores in select higher education campuses, and retail locations around major metro areas. CXO operates over 300 assisted pickup and returns locations in the United States and has extensive expansion plans for 2023 and beyond. The Operations Support Specialist role is focused on providing our field leaders with new and incredibly fast resolution speeds for scheduling issues. This role will play a critical role in reacting to same-day scheduling issues that create potential for operational closures that can impact customer experience. Our team is focused on streamlining and centralizing repetitive tasks that our field leaders action upon and this role will be a key cog in our commitment to removing such tasks.Key job responsibilitiesA successful Operations Support Specialist will be able to adjust to the following job description and requirements but not limited to the following tasks:- Demonstrate the ability to work independently without continued guidance- Respond to escalations within a timely manner and demonstrate a sense or urgency during tight timelines- Demonstrate knowledge and use of departmental resources, policies and procedures.- Demonstrate clear written and oral communication to teammates, manager, and field operators (customer)- Demonstrate the ability to recognize work related tasks with the greatest importance and prioritize tasks accordingly- Demonstrate the ability to use multiple computer websites/programs to deep dive issues (i.e. scheduling website, slack, excel)- Proactively communicate system and process issues to management- Fulfill all required job functions as detailed belowA day in the lifeRoles within the team will vary and may include some or all duties below.1. Monitor Communication tools for potential scheduling escalations (i.e Slack/Sim)2. Investigate scheduling escalations utilizing a set of process paths to determine which steps (if any) must be taken3. Process paths can include sending communications to employees, posting new shifts, communicating with field managers, etc.4. Provide communications to associates regarding how/when to operate tools5. Follow up on pending and outstanding issues6. Provide teammates with a detail of what outstanding issues still require support7. All other duties as assigned About the teamCXO LTS Team: Our mission is to provide unparalleled support to the field team through our labor, tech-support, and standardization services. We strive to offer all-inclusive solutions, including program development and real time assistance. Our Northstar is ensuring our field leaders can get back the bandwidth to focus on the basics of developing their people and ensuring their sites offer exceptional customer service. Our commitment to this goal drives us to ask the important question of “what’s not working” or “what can work better” and provide the best possible centralized, streamlined, or automated solution.We are open to hiring candidates to work out of one of the following locations:Atlanta, GA, USA | Boston, MA, USA | Los Angeles, CA, USA | New York City, NY, USA | Orlando, FL, USA | Philadelphia, PA, USA | Portland, OR, USA | San Francisco, CA, USA | Seattle, WA, USA | Washington, DC, USABASIC QUALIFICATIONS- High School/GED Degree or above- Proficient user of Microsoft Excel/Word/Outlook- Prior experience with communication tools such as Slack- Prior experience in a fast paced work environment where high performance is expected on short deadlines- Prior experience communicating (verbal and written) with teammates- Prior experience with managing timelinesPREFERRED QUALIFICATIONS- A completed Bachelor’s Degree from an accredited university- 2+ years of leadership experience- 1+ years of prior technical/customer support experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31,200/year in our lowest geographic market up to $73,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Access Center Specialist I - Orlando
Nemours, Orlando
The Access Center Specialist communicates with the patients/providers via telephone to ensure accurate, prompt, and courteous scheduling of specialty appointments according to established division guidelines. this position is responsible for obtaining and entering accurate demographic and insurance information for all encounters. The access Center Specialist is required to discuss financial obligations with patient families and collect payments or escalate to Financial Advocates when appropriate. The Access Specialist is responsible for monitoring registration and insurance related items that fall into patient work queues to ensure timely claim filing. This role works collaboratively with other Nemours departments to ensure all patient access needs are met. The Access Center Specialist is required to provide superior customer service to both internal and external customers, and represent Nemours in a positive, professional manner. They are responsible for demonstrating a commitment to service, organization values, and professionalism.Answers calls for assigned clinic specialties in an efficient manner, using standardized greeting, content, and closure of call. Accurately captures and verifies patient demographic, guarantor, legal guardian, and insurance information in the EMR system. Utilizes quality review work queue to identify and correct discrepancies. Schedules appointments in the EMR system, following scheduling and insurances guidelines. Provides all necessary appointment information at time of scheduling, and all necessary directions and paperwork via mail or email following closure of the scheduling call. Actively reviews electronic communications and process documentation to stay abreast of correct department processes and notifies leadership immediately of any questions. Ensures accuracy in answering questions and assisting customers with requests. Utilizes escalation guideline criteria to prioritize patients' health concerns, and follows reliable methods to document and escalate calls as instructed in guidelines. Collects copays, outstanding balances, and any applicable prepayments at time of scheduling. Partners with Financial Advocate when appropriate. Identifies and attempts to resolve complaints. When unable to resolve complaints, utilizes escalation guidelines to route callers to the appropriate Nemours associate. All other duties as assigned by supervisor.Job RequirementsHigh School Diploma required. More than one (1) year of customer service, medical office, or call center experience required. NAHAM certificate (National Association of Healthcare Access Management) - CHAA preferred.
Mechanical Engineering Specialist
Siemens Gamesa, Orlando
It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team.Position OverviewIn this position you will be part of the Service Technology family. The person in the Mechanical Engineering Specialist position for the New Platforms team will ensure delivery of technical solutions while considering safety, time to resolution and cost.Relocation will not be offered for this roleResponsibilitiesIn the position as Mechanical Engineering Specialist you will be responsible for mechanical issues affecting the New Platforms (i.e. SG4X, SG5X, etc.) in Service. Your goal will be to deliver technical solutions meeting the defined requirements based on technical norms and standards.In order to foster relations, align priorities, apply the latest knowledge and to have influence on our business, you will establish, maintain and develop collaboration with many stakeholders within TE, Service and Onshore Technology.In this role the systems under the responsibility of the Mechanical Engineering Specialist include but are not limited to turbine drivetrain (Gearbox system), structural components, tower internals, cooling systems and heavy lifting/rigging techniques.Tasks may include but are not limited to:Perform root cause analysis on faulty mechanical drivetrain components or systems within the wind Turbine.Escalate complex and fleetwide technical issues through the Support process by using the organization's case management tools.Define interim containment actions, as well as develop the corresponding documentation its implementation in the field.Support of the technical processes for replacement and repair concepts as well as work instructions for mechanical components (Gearbox internals), including up-tower repairs.Initiate new Failure Mode communication on main components and release of refurbishment/repair report to customers.Technical support for SPS, Quality, Aftermarket, Warranty Management and other departments.Ensure the correct reporting of incidents and accidents, near misses and unsafe acts and conditions.Collaborate with the other technical areas of the technology team, operations, quality, safety, platform, main component teams, and Onshore to ensure inputs from all stakeholders are taken into account when analyzing a problem.Establish, develop, and maintain a technical and professional network to stay current on latest technologies, design practices, and industry standards.Required Knowledge/Skills, Education, and ExperienceBachelor's Degree in Mechanical EngineeringMinimum 5 years relevant work experience in field of Mechanical Engineering as it relates to wind turbine Gearbox systems.Advanced degree may be substituted for experience, where applicable.Knowledge of how mechanical systems interact with systems of other engineering disciplines to ensure all aspects are considered when defining design solutions.Broad knowledge in the field of mechanical engineering with an advanced understanding of wind turbine systems.Understanding in project management methods and tools is beneficial.Strong communicator and team playerPreferred Knowledge/Skills, Education, and ExperienceProactive and Self-drivenDemonstrate professionalism and show respect and understanding when supporting all members of the organization and our external customersWorking knowledge of SAP, NX, Windchill PLM, and TeamcenterUnderstanding of 8D Problem Solving and other Six Sigma methodologiesApproximately 10% travel is expected (International & Domestic)#Mid-senior levelTo learn more about Siemens Gamesa, check out these videos:Empowering our peoplehttps://www.siemensgamesa.com/sustainability/employeesHow do you imagine the future?https://youtu.be/12Sm678tjuYEqual Employment Opportunity StatementSiemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, click here.Pay Transparency Non-Discrimination ProvisionSiemens Gamesa Renewable Energy follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, click here.California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click here.Employee Benefits To learn more about our benefits, click hereSiemens Gamesa is an equal opportunity employer and maintains a work environment that is free from discrimination and where employees are treated with dignity and respect. Employment at Siemens Gamesa is based solely on an individual's merit and qualifications, which are directly related to job competence. Siemens Gamesa does not discriminate against any employee or job applicant on the basis of race, ethnicity, nationality, ancestry, genetic information, citizenship, religion, age, gender, gender identity/expression, sexual orientation, pregnancy, marital status, disability or any other characteristic protected by applicable laws, rules or regulations. We adhere to these principles in all aspects of employment, including recruiting, hiring, training, compensation, promotion and benefits.We are driven by people - from more than 100 different countries, they build the company we are every day. Our diverse and inclusive culture encourages us to think outside the box, speak without fear, and be bold. We value the flexibility that our smart-working arrangements, our digital disconnection framework and our family-friendly practices bring to the new way of working.
PVC Sales Specialist
Carlisle, Orlando
Carlisle Construction Materials (CCM) has an exciting opportunity for a PVC Sales Specialist to join our Syntec team in the Orlando, FL market. This person will be responsible for supporting the overall marketing, sales, and new product development objectives of the product line. The PVC Sales Specialist is a critical member of the PVC Sales Product Marketing Team and will support initiatives through engagement with architects, consultants, building owners and roofing contractors. Additionally, this role will be critical in implementation and administration of marketing programs along with sales support to continue to grow Syntec's PVC product line and the overall PVC roofing membrane market. Duties and Responsibilities: * Provide timely sales and technical support (via email, phone, mail, jobsite visits, etc.) to assist all customers including sales reps architects, consultants, building owners and roofing contractors. * Discuss the use of products, emphasizing product features based on analyses of customers' needs and on knowledge of product capabilities. * PVC presentations demonstrating how the product meets the client's needs. * Drive sales in key regional market verticals (schools, medical, data centers, etc) * Work with the sales and territory sales reps to identify building owner targets that have preference for PVC and ensure Carlisle is added to their base specification. * Make architectural calls on pro PVC firms to ensure Carlisle is added to their base specification. * Support conversion of key contractors to using Carlisle products. * Assist sales manager in establishing and managing a sales funnel and job tracking process so progress and impact can be measured. * Coordinate with Product Marketing and the Technical Team to proactively schedule and conduct costumer training sessions for roofing consultants, architects, roofing contractors and building owners. * Support implementation of various sales and marketing programs designed to promote the growth of the PVC product line. * Maintain a working knowledge of company PVC products, special sales programs, and marketing efforts within the sales division. * Attending and/or participating in trade shows, conferences and other marketing events including follow up of leads. * Receiving and collecting market intelligence on a regular basis on customer requirements and competitor developments. * Work with Product Management to assist in category management involving reducing/eliminating product quality issues and identifying cost reduction/value improvement opportunities. * Other - Miscellaneous duties as assigned by the sales manager as deemed essential to the success of the company Required Skills/Abilities/Knowledge: * Industry Skills: General construction and/or roofing knowledge with an understanding of the procurement process and key stakeholders. Also, hands-on with a technical aptitude and comfort with power tools/equipment used to build mock-up roof systems and carry out various internal testing/demonstration initiatives. * Technical Skills: Ability to read, develop, and improve roofing specifications and details, product data sheets, safety data sheets, code approval guides, and roofing drawings. Education and Experience: * Bachelor's Degree Preferred. Preference for degree in marketing, business, finance, accounting, architecture, and/ or Construction Management * Minimum two years in the building product/general construction industry is preferred. Roofing experience, preferred. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Customer Relations Specialist SED
Orkin LLC, Orlando
PAY $17 TO $20 AN HOUR We Need Your Next-Level Service Mindset at the Best in Pests.   As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.   Our Customer Relations Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you. You’ll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.   You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back.   With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.     Ready to start a career with staying power? Apply now!  Responsibilities As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that’s the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.   You will… Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules—don’t worry, we will train you! Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate Use your sharp listening skills and probing questions to identify the customer’s concern and evaluate their needs Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results Reschedule unserviced accounts within 24 hours Participate in quality assurance processes, programs, and initiatives Safeguards customer’s privacy and other proprietary information   What type of benefits will you receive? Competitive earnings Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry leading, quality, comprehensive training program   Why should you choose Orkin? Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers The Pest Management Industry is growing – and is a recession resistant line of business You have a service-oriented mindset that leads you to build loyalty and trust with clients You hold yourself responsible to commitments You value being part of a team You want to join a company that supports the community Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications What do you need to be successful? Previous experience in Customer Service or Sales preferred High School Diploma or equivalent required Ability to pass a drug screen and background check is required Excellent interpersonal and communication skills Basic computer skills in various software and web-based applications Proficient in Microsoft Office Strong attention to detail and follow through Demonstrated ability to prioritize tasks and manage time efficiently   What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time Be able to regularly lift and/or move up to 25 pounds   Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
Utility Billing Specialist
Brooksource, Orlando
Utility Billing Specialist II Orlando, FL (On-site)6-Month Contract-to-HireOverview:Brooksource is seeking a Utility Billing Specialist II for one of Florida's largest and most innovative universities. This position involves supporting the leadership of the 'Smart Infrastructure' group in achieving organizational objectives. The role encompasses managing utility billing collection, processing, generation, and quality assurance, which are crucial for revenue recovery, audits, analyses, and support for complex accounts across multiple campuses.Responsibilities:- Manage weekly utility billing & export of critical, time-sensitive billing files to the Workday system for invoicing customers.- Create and update all accounts, including complex chargeback accounts, utility provider accounts, virtual accounts, and split allocation accounts.- Troubleshoot billing failures through custom integration logs to identify source problems and corrective actions to maintain a tight billing schedule.- Schedule and manage the upload/download of all monthly meter readings via route to the virtual server application using remote desktop & proprietary software.- Perform quality assurance & analysis of read data for daily operations, verifying imported readings, imported bills, billing determinants, & event logs for validation.- Execute and maintain the existing bill capture workflow, ensuring any errors with bill capture automation results are identified & escalated for corrective action.- Coordinate with vendors to establish new or modified accounts requiring setup for billing.- Conduct periodic research and analysis of historical data collected for various stakeholders for critical & routine functions.- Perform compliance reporting, as directed by supervision, for third-party vendors.- Manage shared drive file storage, setup, and maintenance for all UES Metering needs.- Process weekly charges to field work orders for any requisitions, purchase orders, and credit card charges that apply to a given work order.Qualifications:- Bachelor's Degree in Accounting, Finance, Business Administration, or a related field preferred. Relevant experience may substitute for the degree requirement on a year-for-year basis.- Minimum of three years of experience in utility billing, accounts receivable, or a closely related field. Experience in a university or large institutional setting is a plus.- Strong proficiency with financial systems and databases, particularly Workday or similar ERP software.- Demonstrated ability to troubleshoot and resolve billing discrepancies and system errors.- Excellent analytical and problem-solving skills.- Knowledge of meter reading and utility billing practices, including management of complex accounts.- Ability to manage multiple projects and deadlines in a fast-paced environment.- Strong organizational skills and attention to detail.- Effective communication and interpersonal skills.- Experience with remote desktop applications and proprietary software.- Capability to conduct research and analysis of historical data.
Remote LIMS Master Data Specialist
Akkodis, Orlando
Akkodis is seeking a Remote LIMS Master Data Specialist for a 12-month contract position with possible extension with a client located in Berkeley, CA. You will be responsible for all activities around maintaining LIMS / LabVantage / MODA master data tasks and responsibilities. You will build LIMS master data based on Change Request backlog, collaborate with LAB personnel, perform testing of LIMS data in quality system and in ValGenesis, and provide clear updates on progress and completions. Your goal is to complete the backlog of change requests to fully transfer all data from the old LIMS system into the new global LIMS system. Although this position is remote, you must be willing to work to PST hours.Pay/Salary Range: $40.00 to $48.00 depending on experience and education.LIMS Master Data Specialist job responsibilities include:• Coordination with LIMS / LabVantage / MODA Admins to put together and route.• Execute or review an execution and close Master Data change requests for LabVantage LIMS systems.• Process supporting documentation to support change requests including, but not limited to AAD documents for controls, SPD documents for Stability updates in LabVantage 8.6 / LIMS version 8 or higher.• Create test protocols and execute tests in ValGenesis.• Support cut over and hyper care activities to the new LabVantage (LMW) version 8 system.• Build, update, and review Master Data objects such as Parameters, Parameter Lists, Specifications and Test Methods, QC Methods, Sample templates, product variants.• Test Master Data changes by running test samples in LIMS QA environment and LabVantage LIMS 8 in MDP environment.• Collaborate with Lab SMEs to enter calculations, create reports, add data and information fields as determined by Lab.• Support business change requests to support quick and compliant turnaround.QUALIFICATIONS:• Education requirements: MS with two plus years of experience or BS with seven plus years of experience• Experience with LIMS 8.0 and LabVantage 8.6. ValGenesis highly preferred. If you are interested in this LIMS Master Data Specialist job, then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com.Equal Opportunity Employer/Veterans/DisabledBenefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a clientTo read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/The Company will consider qualified applicants with arrest and conviction records.
Hubspot Marketing Automation Specialist II
The Launchpad, Orlando
HubSpot Marketing Automation Specialist II (Contract, Part-Time)About UsIn the tech world, we're the go-to for making meaningful connections between IT buyers and the best IT vendors out there. At The Launchpad Group / TechnologyMatch.com, we've revolutionized how these connections are made with our cutting-edge platform. It's all about bringing together vendors who are eager to generate leads and buyers seeking the perfect tech solutions. Our success is proven, with a proud place at #123 on the 2023 Inc 5000's fastest-growing companies list. Dive into our world at TechnologyMatch.com and discover the future of tech marketing and sales.Role OverviewWe invite you to join us as a HubSpot Marketing Automation Specialist II on a contract basis. With your deep understanding and expertise in HubSpot, you will play a crucial role in defining our marketing strategy, enhancing our lead generation, and elevating user engagement. This position is perfect for someone who is strategic, analytical, and creative, with a passion for leveraging technology to foster business growth. Initially offered as a part-time, contract role, there is potential for this position to transition into a full-time W2 employment, depending on mutual fit and business needs.Key ResponsibilitiesCraft and implement marketing automation strategies using HubSpot to boost lead generation and nurturing processes.Develop targeted email campaigns, landing pages, and marketing workflows in alignment with user needs and platform goals.Manage contact segmentation and customize content to ensure communications are relevant and engaging.Drive marketing automation initiatives with precision and clarity, contributing significantly to our team's goals.Utilize analytics and dashboards to inform strategies and present insights to stakeholders, aiding in decision-making.Collaborate with the Marketing Director and other team members to ensure a seamless user experience across our platform.Keep abreast of the latest HubSpot features and industry best practices to continuously improve our marketing effectiveness.Undertake additional responsibilities as needed, adapting to changing marketing strategies and business requirements.QualificationsBachelor's degree in Marketing, Business, or a related field, or equivalent professional experience.MANDATORY - Extensive experience with HubSpot, with a certification in HubSpot Marketing Automation highly advantageous.Proficient in analytics tools with a proven track record of deriving meaningful insights from data.Excellent communication skills, capable of effectively articulating complex ideas.Strong problem-solving skills and a results-driven mindset.Previous experience in B2B SaaS and lead generation is preferred.Candidates should be able to work during EST business hours and be based in the United States.Open to a hybrid work model but fully supportive of remote arrangements.Contract DetailsThis role is offered on a part-time, contract basis without benefits, highlighting our commitment to flexibility and accommodating various working styles. Importantly, for the right candidate, there is the potential for this role to evolve into a full-time W2 position, offering a pathway to further integration within our team.Application ProcessIf you're ready to leverage your HubSpot expertise in a dynamic and innovative environment, we'd love to hear from you. Please apply by sending your resume, cover letter, and any relevant HubSpot certifications. Join us at The Launchpad Group / TechnologyMatch.com and play a key part in the future of tech marketing and sales, with the opportunity to grow into a more permanent role within our team.