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Customer Assistant Salary in Oklahoma City, OK

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Assistant or Associate Professor of Cell Biology
Oklahoma State University-Oklahoma City, Oklahoma City
Position Details Req ID: req16097 Position Title: Assistant or Associate Professor of Cell Biology Position Type: Faculty Position Number: GF1767 OSU Campus: Tulsa - Center for Health Sciences/OSU Medicine Department: Anatomy and Cell Biology Location Address: 1111 West 17th StretTulsa, Oklahoma, 74107United States Hiring Supervisor:   Hiring Range: (Contingent upon available funding): 0.00 - 0.00, Commensurate with education and experience Work Schedule: Typically 8 hours/day, 5 days/week Faculty Appt Period: Job Summary: The Department of Anatomy and Cell Biology of Oklahoma State University Center for Health Sciences invites applications for a tenure-track, full time (12 month) faculty position at the rank of Assistant/Associate Professor. We seek to hire an outstanding scientist who will develop a creative and innovative research program, attract extramural funding, provide research training for graduate and medical students, and teach in medical and graduate courses, as well as in their specialty. The applicants should have; previous experience teaching in a medical school; proficiency in instructional technology; and interest in teaching collaboratively, and the ability to obtain external funding. Research focused on Cell Biology, Embryology, Neuroscience, Neuroanatomy, and/or Developmental Neuroscience are encouraged to apply.The Oklahoma State University College of Osteopathic Medicine is a state-supported comprehensive medical school whose mission is to train osteopathic physicians to meet the health care needs of the state. The Department of Anatomy and Cell Biology prides itself in state-of-the art interdisciplinary research and excellence in education. We team teach in person and using telepresence between the Center for Health Sciences in Tulsa, Oklahoma and the College of Osteopathic Medicine Cherokee Nation campus in Tahlequah, Oklahoma. We seek a colleague who can teach in neuroscience and/or biomedical foundation courses in the medical school, such as Embryology and the Nervous System in the medical school curriculum and Principles of Neuroanatomy in the graduate certificate curriculum and whose graduate teaching would complement that of the current faculty. Applicants should discuss how they would develop research projects suitable to provide research experience for medical students. The successful applicant will address teaching experiences, history of teamwork, and contribution to graduate education in their letter of application.The department is interested in and values candidates who have experience working with diverse and underserved populations, and have demonstrated a commitment to improving the diversity, equity, and inclusivity of their academic communities. The successful candidates will be based at the Oklahoma State University Center for Health Sciences campus in Tulsa, Oklahoma.  Environmental Hazards:Classroom teaching and laboratory environment.Physical Requirements:Ability to lift and carry 50 pounds, stoop, reach, stand, walk, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations.(If you are viewing this job posting outside of the actual OSU job application website, please go to jobs.okstate.edu to apply and submit a resume.) Special Instructions to Applicants IMPORTANT!  APPLICANTS PLEASE READ!  For full consideration, please ensure all employment history is correct and complete.  An Edit button (on the right) is available which allows you to add information.  In addition, OSU Medicine's Customer Service Philosophy is:"We enrich lives by providing compassionate care and amazing service to every life we touch."We achieve our service standards with employee behaviors centered on safety, courtesy, presentation, and efficiency. Safety is: -Be aware of environment -Be intentional in your actions -Ensure accuracy -Mitigate potential hazards  Courtesy is:-Welcome and actively engage in a friendly and respectful manner -Be responsive, polite, and helpful -Smile -Demonstrate care and concern -Show appreciation and say "Thank You" Presentation is:-Be professional -Have a clean and neat appearance -Maintain a clean and organized work area -Remember what you represent at all times  Efficiency is:-Respond to needs in a timely manner -Organize and prioritize your work -Be available and respect others' time -Be innovative Education & Experience Position Qualifications: Required:- Ph.D. in Cellular and/or Molecular Biology, Neuroscience, Developmental Anatomy, or a related field- Postdoctoral research or professional experience- Previous experience teaching in a medical school- Proficiency in instructional technology- Interest in teaching collaborativelyOn Dec. 7, 2021, a federal judge temporarily blocked the implementation of the federal contractor vaccination mandate and its associated guidance. Following the injunction, Oklahoma State University has, consistent with applicable law, paused the vaccination mandate. Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit  http://eeo.okstate.edu. Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check.  The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.
Clinical Assistant Professor - Addiction Medicine
Oklahoma State University-Oklahoma City, Oklahoma City
  Position Details Req ID: req16267 Position Title: Clinical Assistant Professor - Addiction Medicine Position Type: Faculty Position Number: GF1758 OSU Campus: Tulsa - Center for Health Sciences/OSU Medicine Department: Psychiatry and Behavioral Science Location Address: 5310 East 31st , Suite LL Tulsa , Oklahoma, 74135United States Hiring Supervisor:   Hiring Range: (Contingent upon available funding): Commensurate with education and experience Work Schedule: Typically 8 hrs/day, 5 days/week Faculty Appt Period: Job Summary: Job Summary:The Clinical Assistant Professor of Psychiatry-AddictionMedicine position will be in the Department of Psychiatry and BehavioralSciences and the National Center for Wellness and Recovery.  This positionis actively involved in teaching medical students and residents. Additionally, clinical services will be provided in the OSU System Appropriateeffort and activity in clinical research and service will also be necessary aswell as a clinical record of sufficient depth to qualify for facultyappointment at the rank of Clinical Assistant Professor.  The positionwill work with existing Addiction Medicine faculty and staff.Environmental Hazards:Possible exposure to hazardous material, hot and cold, bloodborne pathogens.Physical Requirements:Ability to lift, carry push, and pull 20 pounds, stoop,reach, stand, walk, finger, grasp, feel, talk, hear, see, and performrepetitive motions with or without reasonable accommodations.  Sufficientto carry out specific job functions of an Addiction Medicine physician.  Special Instructions to ApplicantsIMPORTANT!  APPLICANTS PLEASE READ!  For full consideration, please ensure all employment history is correct and complete.  An Edit button (on the right) is available which allows you to add information.  In addition, OSU Medicine's Customer Service Philosophy is: "We enrich lives by providing compassionate care and amazing service to every life we touch." We achieve our service standards with employee behaviors centered on safety, courtesy, presentation, and efficiency. Safety is: -Be aware of environment -Be intentional in your actions -Ensure accuracy -Mitigate potential hazards  Courtesy is: -Welcome and actively engage in a friendly and respectful manner -Be responsive, polite, and helpful -Smile -Demonstrate care and concern -Show appreciation and say "Thank You" Presentation is: -Be professional -Have a clean and neat appearance -Maintain a clean and organized work area -Remember what you represent at all times  Efficiency is: -Respond to needs in a timely manner -Organize and prioritize your work -Be available and respect others' time -Be innovative Education & Experience Position Qualifications: Required:-Requires a D.O. or M.D. degree-Eligibility for licensure in the state of Oklahoma-Board certification by the AOA, ABMS or ABAM, or, boardeligibility-Devoted interest in education.  Skills, Proficienciesand Knowledge: Knowledge of all areas related to the clinical practice ofAddiction Medicine. Requires strong analytical skills, advanced multi-taskingskills, advanced problem-solving skills, practice management experience, andthe ability to effectively plan. Computer skills are needed to operateelectronic medical records. Good communication and leadership skills are apositive.  Interpersonal skills are required to interact effectively withfaculty, students, clients and providers.   Preferred:-Prior teaching experience  
Assistant Manager, Merchandising - Penn Square
Gap, Oklahoma City
About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.About the RoleIn this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.What You'll DoAll leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.Recruit, hire and develop people to drive a culture of high performance and engagementAccountable for team performance through teaching, coaching and providing meaningful feedback to build capabilitiesSupport strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivityPromote community involvementAdapt team priorities to respond to customer and business partner needsProvide front line supervision to an operational, service or administrative teamWho You AreProvides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business resultsProven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demandsStrength in driving metrics to deliver results that will meet or exceed business goalsAble to travel as requiredProbe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternativesGood understanding of concepts and procedures within own subject areaBenefits at Gap Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.
Administrative Assistant
Oklahoma State University-Oklahoma City, Oklahoma City
Position Details Req ID:req17548 Position Title:Administrative Assistant Position Type:Staff Full-Time Position Number:CS9905 OSU Campus:Stillwater Department:4H Youth Development Programs Location Address:                     505 Ag Hall, Stillwater, OK 74078 Hiring Supervisor:Milford Jenkins Hiring Range: (Contingent upon available funding):14.00 - 20.00, Hourly Work Schedule:Work schedule to be determined by supervisor. Faculty Appt Period: Job Summary:Who we are: Oklahoma 4-H helps youth learn the life skills they need to be the leaders of tomorrow, teaching members they can lead today and can make tangible, significant changes in their clubs, their communities, their state and their world. For more than 100 years, Oklahoma 4-H has welcomed young people of all beliefs and backgrounds, giving youth a voice to express who they are and how they make their lives and communities better. Oklahoma 4-H is delivered by OSU Extension. With offices based in all 77 counties, our educators provide experiences where young people learn by doing. For more information, visit:https://extension.okstate.edu/topics/youth-family-health-and-home/4h-youth-development/index.htmlThis position provides support for the 4-H Foundation Executive Director, the Director of Development, and works closely with the 4-H Foundation Accountant II. Position requires a blend of clerical/office duties with financial responsibilities. * Manage deposits, check requests, donor receipts, donor records, periodic billings and invoices for the 4-H Foundation. * Provides support for the management of events, activities, and programs including the 4-H Enhancement Grants, Annual Appeal, Clover Classic Golf Tournament, 4-H Roundup, Honor Night Assembly, scholarship programs, and others as assigned. Special Instructions to ApplicantsApplicants should submit: a resume, cover letter and contact information for three professional references. Education & Experience Position Qualifications:Required: High School/GED  Five years of customer service and administrative assistance experience in a professional office.Computer background with MS Suite, including Word, Excel, experience with Access or similar database. Knowledge of financial recording keeping procedures. Excellent people skills. Ability to multi-task, yet pay attention to details. Strong organizational skills. Strong oral and written communication skills.Preferred: Bachelor's degreeExperience with non-profit Blackbaud database. Would be beneficial to understand Cooperative Extension Service and county Extension 4-H youth programming. Experience with non-profit organization(s). Additionally, applicants having2-3 years of professional accounting experience will be given strong consideration.Proficiency with non-profit data base management software. Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.
Assistant Director of Fan Relations and Sales
Oklahoma State University-Oklahoma City, Oklahoma City
Position Details Req ID: req17541 Position Title: Assistant Director of Fan Relations and Sales Position Type: Staff Full-Time Position Number: AS7853 OSU Campus: Stillwater Department: Athletics Location Address: Oklahoma State University Stillwater, Oklahoma, 74078United States Hiring Supervisor: Logan Hofferber Hiring Range (Contingent upon available funding): 0.00 - 0.00, Commensurate with education and experience Work Schedule: 8:30am to 5:30pm Faculty Appt Period: Job Summary: This role will contribute to ticket sales and retention growth through top customer service efforts. The role will serve as the main ticket sales and service contact as well as the leader of student staff. Daily work is primarily through communications and ticket software transactions via OSU Athletics phone line, SMS text line, and email account. This includes leading the Ticket Sales & Service Representatives both during office hours and on game days, which includes maintaining current and identifying new pipelines for hiring, scheduling to ensure phones and windows (office and gameday) are sufficiently staffed, providing robust training on systems, processes, policies, customer service, and sales approaches, maintaining constant internal information flow, and otherwise improving sales, service, and retention efforts. In addition to serving as game day sales and service manager for events as assigned, other game day duties may be required of this role. This position reports directly to the Director of Ticket Sales and Fan Relations while also responding to the leadership of Ticketing.8:30am - 5:30pm Monday through Friday. Expected to work some night and weekend hours for athletic events as directed.Due to communication expectations of the position, the incumbent will be required to maintain a cellular or other electronic communication device. The incumbent's salary includes compensation to apply toward the use of their personal cellular device.Exposure to paper dust. Must be able to lift up to 50 pounds. Must be able to stand on feet for up to three hours.  Special Instructions to Applicants A complete application consists of a resume, cover letter, list of professional references, and completed IAWP Employment Approval form which can be found at okstate.com/iawp. Applicants that do not provide these materials will not be considered for the position. Education & Experience Position Qualifications: Minimum Qualifications: Bachelor's degree in marketing, communications, business administration, or a related field. Three years of experience in sales and service. Post-secondary education may be substituted for years of experience. Ability to handle multiple tasks simultaneously. Excellent interpersonal skills. Computer - Windows XP, Microsoft Word, Excel, and Publisher. Ability to lift 50 lbs. Preferred Qualifications: Bachelor's degree in business or a sports related field. Four plus years of experience in sales and service. Some leadership experience including but limited to pipeline identification and development, hiring, training and developing, scheduling, etc. Experience with Paciolan ticketing software and Saleforce CRM. Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so. Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.
Administrative Assistant
Addison Group, Oklahoma City
The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritize daily tasks. A strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role. ResponsibilitiesHandle and coordinate active calendarsSchedule and confirm meetingsEnsure file organization based on office protocolProvide ad hoc support around office as neededQualificationsBachelor's degree or equivalent experienceStrong interpersonal, customer service and communication skillsAbility to multitaskProficient in Microsoft Office suiteAddison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Assistant Footwear Product Line Manager
Red Coyote Running And Fitness, Oklahoma City
Company DescriptionRed Coyote Running And Fitness is a running specialty company based in Oklahoma City and Edmond, OK. Our mission is to provide the community with the best possible products, resources, and experience to help people achieve their fitness goals.Red Coyote is hiring an Assistant Footwear Product Line Manager to join our team and work in a fast paced small business environmentPosition Description:Select, purchase, and liquidate product that maximizes sales, sell throughs, and profitablilty while maintaining fresh product. Maintain strategic buying plan for each season based on previous years sales and the next season's product evolution.Reporting:a. Reports Director of PurchasingExpectations:a. Establishes Category Strategy and Assortment Planb. Meet with vendor sales reps and view new product linesc. Places Futures and At Once Orders, including special ordersd. Revise Footwear orders weekly to maintain budget and sales plane. Leads In-season managementf. Proficient in data analysis and point of sale systemg. Timely entry of Purchase Orders into Point of Saleh. Accurately maintains POS SKU databasei. Strong customer service and sales skills to help lead and assist the team on the selling floorResponsibilties:a. Motivates and inspire team members to always create the Red Coyote experienceb. Works the sales floor as needed to ensure every customer always receives the Red Coyote experience.c. Achieves customer experience while maintaining GMROI established targetsd. Addresses team with:a. Monthly product updatesb. Updates to sales floore. Performs market assessment and establishes customer relevant assortmentf. Maximizes monthly product flow while adhering to budget guidelinesg. Utilizes weekly merchandising reports to highlight top products and inventory levelsh. Monitors weekly sell-thru and proactively responds to sales and margin trendsa. Vendor stock swaps and RAsb. Identifies and responds to quick sellersc. Identifies slow movers and systematically works to sell themd. Balances inventory levels between locations in coordination with inventory manageri. Coordinates with marketing team on product arrival events and in-store clinicsj. Coordinates with Ecommerce team on new product arrival, go live dates, and markdownsk. Motivates and inspire team members to always create the Red Coyote experiencel. Works the sales floor as needed to ensure every customer always receives the Red Coyote experience.m. Achieves customer experience while maintaining GMROI established targetsMeasures of Performance:a. Achieves Inventory turnb. Achieves Margin Targetsc. Achieves Sales pland. Achieves Best Running Store in America targetsRequirements:a. Embrace RC's core values: Community | Innovation | Trust | Passion | Kindness b. Be committed to creating a culture of inclusionc. Thrive in a dynamic environmentd. Be a proactive team player who takes initiativee. Value the importance of health and wellness
Assistant Contact Center Manager
WEOKIE Federal Credit Union, Oklahoma City
ROLE PURPOSEThe Contact Center Member Service Assistant Manager (CCMSAM) supervises the daily operation of the Member Service Representatives and Member Resolution Specialists. This includes a wide variety of member and employee interactions that originate through remote delivery channels (telephone, mobile, web, e-mail) and assures WEOKIE Federal Credit Union’s high standards of extraordinary member service are consistently achieved within a fast paced, high call volume environment. This role is also responsible for assisting with WFCU knowledge base recommendations and changes to ensure accurate information is being relayed to members and employees.MAJOR FUNCTIONS 1. Lead the Contact Center Team to consistently meet established service standards, providing members and employees with extraordinary service. Ensure the department is operating efficiently and reliably, is in compliance with applicable laws, regulations, and rules, have appropriate operating controls to mitigate risk, and is performing at a high level. 2. Ensure continued professional growth of department through consistent observation, coaching and review of performance. 3. Maintain appropriate, well trained, and motivated staffing levels. Provide quality on the job training and ensure that department maintains knowledge, engage with members and employees, make members and employees feel valued and consistently apply defined service standards. 4. Drive team performance, continuous improvements and operational efficiencies in order to meet or exceed call center strategic initiatives.5. Work with the New Employee Development Assistant Manager to make recommendations to information in the knowledge base to ensure it is up to date, provides accurate information, and is easy to use. 6. Develop and monitor the implementation of operating plans, success measurements, and processing efficiencies. 7. Acts as liaison to other WFCU departments.8. Serve as a back-up knowledge resource. Identify employee’s requests and assist with providing a resolution. Member Service Assistant Manager will assist Member Service Representatives in using interactions with members and employees as training opportunities to further the MSR’s knowledge. They perform routine research and also serve as the first line of support to field basic MSR inquiries in regards to Card Services, Digital Services, Deposit Services, Deposit and Lending Accounts, IRAs, Trust Accounts, and Deceased Accounts. Utilize multiple software applications/tools including but not limited to FISERV, CLIENTLINK, ARCHITECT, PARTNERCARE, SWBC, ASCENSUS, CHECKWRITER, ENCORE, SUPERVISOR DASHBOARD, SCO WEBCAPTURE, WIREXCHANGE, DDS, ACTIVITY MANAGER, REMEDY FORCE, BCT, SECUREPAY, DNA, SIMPLEXUS, MERIDIANLINK, LOANS PQ, TRANZACT, DOCUSIGN, SILVERCLOUD, and MYRIAD. Member Service Assistant Manager is expected to process escalations and facilitates a follow up with the appropriate department when addressing specific and in-depth questions.9. Performs other duties as required. ROLE IMPACTS1. The Contact Center is a high performing and leading edge call center relative to other financial institutions. 2. The service expectations of members are exceeded through consistent application of extraordinary service standards. 3. Plans are well thought out, efficiently implemented, well communicated and effectively drive the Credit Union towards its strategic goals and tactics.4. Consistently meets and often exceeds established performance metrics.5. Service complaints are addressed promptly and resolved through excellent use of judgment that balances the needs of the three WFCU stakeholders. 6. The Contact Center is operated in a safe and sound manner, with work processed accurately.7. A positive and motivating work environment is maintained that encourages individual growth and success for all employees within the Contact Center. QUALIFICATIONS A. Specialized or Technical Knowledge and Skills: The Member Service Assistant Manager must possess a high degree of working technical knowledge in the areas of Member Service, BCT, WFCU products and services, problem solving and excellent decision/judgment skills. 1. High School Diploma or GED required. Associate’s Degree preferred in related field or equivalent combination of education and experience. 2. A Minimum of two years related experience and/or training; or equivalent financial and or management experience preferred. A proven ability to effectively lead a team is required. Experience in a call center environment, preferably at a Credit Union or other financial institution is preferred. 3. Demonstrated ability to lead others4. Demonstrated ability to analyze, reason, problem solve, and prioritize work independently. 5. Ability to motivate, develop and reward staff. 6. Effective time management. 7. Demonstrated ability to work in a fast paced and ever changing environment. 8. Excellent analytical, managerial, written, communication and interpersonal skills. 9. Must be familiar with Contact Center operations.10. Demonstrated intermediate knowledge with Microsoft office. B. Behavioral Competencies: Behavioral competencies are the skills and personal characteristics that an individual should possess in order to be successful in this position.1. Core Competencies: Core competencies are consistent for all positions across the organization and are aligned with WFCU’s core values. a. Member Focus (internal and external): Builds member confidence, is committed to increasing member satisfaction, sets achievable member expectations, assumes responsibility for solving member problems, ensures commitments to members are met, solicits opinions and ideas from members. b. Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements. c. Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good and bad news. 2. Job Specific Competencies: The following stand out among a long list of behavioral competencies for this position: a. Leadership: Leads through change and adversity, makes the tough call when needed, builds consensus when appropriate, motivates and encourages others. b. Managing for Results: Sets challenging and productive goals for team, keeps team accountable for actions, provides leadership and motivation, provides resources and support, uses checkpoints and data to track progress, sets up systems and processes to measure results. c. Managing Performance: Applies clear/consistent performance standards, handles performance problems decisively and objectively, is direct but tactful, provides guidance and assistance to improve performance. d. People Development: Provides feedback and coaching, rewards hard work and risk taking, takes mentoring role, challenges and develops employees, accepts mistakes, provides visibility/opportunity. e. Job knowledge: Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues. f. Communication skills: Able to communicate complex financial issues and instill confidence in the credit union’s financial position to a wide variety of audiences with varying degrees of technical expertise.g. Relationship building skills: develops new business, identifies opportunities for additional products and services Members can benefit from, translates product features to benefits, has good listening skills, and is sensitive to Members’ needs.h. Interpersonal Skills: Flexible/open-minded, negotiates effectively, solicits performance feedback and handles constructive criticism. C. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit and talk and hear. The employee must occasionally lift and/or move up to 25 pounds.D. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The worker is not substantially exposed to adverse environmental conditions. The noise level in the work environment is usually moderate. EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYERWEOKIE does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all our members, our staff, clients, volunteers, subcontractors, vendors, and clients. Equal Opportunity Employer, including disability/protected veteransPI239989123
Sales Assistant
clairesinc, Oklahoma City
About the RoleAs a Sales Associate at Claire's, you will be responsible for:Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving salesDelivering sales through friendly and efficient customer serviceEnsuring our customers have a fun and enjoyable shopping experienceDemonstrating Claire's productsAssisting customers with their queries using your product knowledgeAssisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotionsEar piercing (you will receive full training)Ensuring the store looks presentable and inviting to our customersAbout Claire'sA leading high street fashion retailer with +3000 stores globallyWe specialize in fashionable jewelry, accessories and cosmetics productsOur core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trendsWe are a fun place to work! We encourage all store members to wear our productWe encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!About YouSome high school requiredExcellent verbal/written communication and organizational skillsBasic computer skillsUnderstands the importance of Customer ServiceSound understanding of mathematics and strong reading comprehension skillsAbility to stand during scheduled shiftsAbility to maneuver up to 25 lbs regularly and up to 75 lbs occasionallyBending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting CustomersAbility to operate POS system Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Administrative Assistant
Oklahoma State University-Oklahoma City, Oklahoma City
Ready for delivery Req ID: req17658 Position Title: Administrative Assistant Position Type: Staff Full-Time Position Number: 630620 OSU Campus: Stillwater Department: Police Department Location Address: Oklahoma State University Stillwater, Oklahoma, 74078United States Hiring Supervisor: Leon P. Jones Hiring Range (Contingent upon available funding): 14.00 - 20.00, Hourly Work Schedule: Monday-Friday 8am-5pm Faculty Appt Period: Job Summary: The Administrative Assistant reports directly to the Chief of Police. Additionally, captains may assign job duties on projects as they arise. This position is responsible for all of the administrative duties of the Police Department. The Administrative Assistant must provide excellent customer services and clerical support to department staff, use computer programs including, but not limited to, OSU Banner System, AIRS, OKCorral, Microsoft Word, Excel, PowerPoint and Outlook to assist in the administrative duties of the office, route mail and callers, organize, maintain and update confidential filing systems, and prepare travel requests. Maintain thorough knowledge of OSU policies and procedures and maintains all office records in line with approved policies and procedures. Provides assistance with an array of departmental reports and publications. Responsible for department financial activities including monthly budget projections, reconciliation of accounts through Banner and reports, accounts receivable/payable, requisitions, contracts, and revenue/expenditure transactions using OKCorral, P-Card, and addition forms.Standard office schedule is 8 am to 5 pm, Monday through Friday. However, there are occasional HR functions and deadlines after hours and on weekends as needed for police services.Sitting for long periods of time, typing. Must be able to lift 30 lbs. Special Instructions to Applicants Please attach a resume. Education & Experience Position Qualifications: Minimum Qualifications: High School/GED and five years of administrative support experience. Post-secondary education may substitute for years of experience. OSU Administrative Professionals Program within two years of employment. *Excellent customer service skills *Strong organizational skills *Proficient knowledge of Microsoft Office programs (Word, Excel, PowerPoint, Outlook) *Takes initiative *Develop processes: Suggest process improvements *Good oral and written communications *Attention to detail and accuracy/follow-up *Maintain confidentiality *Ability to effectively interact with people *Knowledge of standard office administrative practices and procedures *Ability to remain calm and to take proper actions under emergency conditions. *Proficient in OSU Banner System, AIRS, OKCorral, P-Card, Concur Travel, and People Admin Preferred Qualifications: Bachelor's degree in business, finance, management, communications, or a related field. Seven years of administrative experience with supervisory responsibilities. OSU Administrative Professionals Program OSU Leadership Program. Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so. Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.