Guest Services Representative Salary in Oklahoma City, OK

Position Details Req ID:req17163 Position Title:DESK CLERK Position Type:Staff Full-Time Position Number:631732 OSU Campus:OSU INSTITUTE OF TECHNOLOGY Department:Residential Life Location Address:Okmulgee, OklahomaUnited States Hiring Supervisor:  Hiring Range:(Contingent upon available funding):10.01 - 10.61, Hourly Work Schedule:Sun-Thur 4p-12a (may vary) Faculty Appt Period: Job Summary:GENERAL SUMMARY:  The function of the front desk area in the Residential Halls is to serve the needs of the students living in the Hall. PRINCIPAL DUTIES AND RESPONSIBILITIES:Monitors security of the residence hall and enforces residence hall policies.Provides information, takes and relays messages and mail services for the students and staff.Maintains radio/telephone communications for campus police and the college.Notifies guest and visitors of their responsibility to follow all residence hall policies and regulations.Responsible for securing desk area and preparing rooms for conference guests.Responsible for checking out recreational and cleaning  equipment.Responsible for maintaining the desk and lobby areas.Additional duties as assigned. Special Instructions to ApplicantsPlease upload cover letter, resume, and list of references for full consideration. Education & Experience Position Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Minimum Qualifications:High School diploma or GED required.Evidences a history of demonstrating ethical and professional behavior.Previous experience working with young adults in a helping relationship. Ability to work independently and multi-task effectively. Ability to establish and maintain effective working relationships and make contact with both internal and external constituents. Must have the physical ability to climb stairs.Must possess excellent interpersonal skills, with the ability to effectively recognize and resolve conflict. Ability to communicate effectively with a positive attitude in both oral and written communications.Excellent listening skills and customer responsiveness are essential, continually incorporating feedback, ideas and requests. Ability to work evenings and weekends.  Normal office physical environment; ability to lift up to 25 pounds. Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates.  Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

Posting Number:Staff_0403229Classification Title:StaffWorking Title:General ManagerDatatel Position ID:CACA3GEMGRDS1AAnnual Hours:12 MonthPlacement Range:$65,175.10 - $73,321.99Position Type:RegularJob Category:ExemptGeneral Description:The General Manager of Dining Services plans, organizes, directs, and coordinates the operations of all dining and catering services of OCCC. The GM works closely with the Executive Chef, Catering and Sales Manager and Executive Leadership of OCCC to provide leadership for advancing and overseeing the daily operations. The GM ensures the organization is managed and performs effectively, safely and in accordance to health and sanitation standards. The GM delivers exceptional customer service and guest experiences.Reports To:Executive Director of Auxiliary and Business ServicesWhat position(s) reports to this position?:Executive Chef, Dining ServicesCatering and Sales ManagerAll hourly food service workersMinimum Education/Experience:Bachelor's degree in Business Administration, Hospitality, or related field. (Applicants must attach copy of transcript to be considered for position)Minimum (5) years' of food and beverage operations to include staff supervision experience.Prior ServeSafe Certification. (Applicants must attach a copy of current certification and update within 90 days)Prior ServeSafe Allergen Certification. (Applicants must attach a copy of current certification and update within 90 days)Required Knowledge, Skills & Abilities:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.Ability to calculate figures and amounts that include general accounting procedures.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Provide leadership and strategic planning to the Dining Services department.Manage day-to-day operations and staff to ensure the highest level of customer satisfactionDevelop and maintain positive relationships with clientsDevelop and implement policies and procedures to ensure a safe and efficient operationMaintain a high level of financial performance by managing budgets, expenses, and revenuesRecruit, train, and supervise staff to ensure exceptional service deliveryEnsure compliance with all legal and regulatory requirementsMonitor and analyze staff performance and implement strategies to improve profitabilityDevelop and maintain positive relationships with the local community.Excellent planning, organization, and customer service skills.Outstanding leadership and communication abilities.Able to work a flexible schedule, including weekends and holidays.Basic sales/marketing acumen.Creative thinking and problem solving ability.Physical Demands/Working Conditions:1. GENERAL PHYSICAL REQUIREMENTS:Light work: The person in this position may occasionally exert up to 25 pounds of force to grasp, lift, carry, push, pull, or otherwise move objects.2. PHYSICAL ACTIVITIES:This position requires the person to frequently move about the OCCC campus and off-site outreach locations.This position requires the person to frequently communicate with and listen to administration, faculty, staff, students, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations.This position requires the person to frequently remain in a standing and stationary position.This position requires the person to frequently operate a computer, other office machinery, and mobile devices to perform the essential functions of the position.This position requires the person to frequently operate equipment that involves repetitive motions of the wrists, hands, and/or fingers.This position requires the person to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.3. VISUAL ACUITY:This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.4. WORKING CONDITIONSThis position performs the essential functions in an indoor office setting.Preferred Qualifications:Master's degree in Hospitality Management or related fieldPrevious catering and culinary work experience.Previous work experience in dining services at an institution of higher education.Work Hours:Typical 40 hour work week generally Monday through Friday 6am to 6pm. Schedule with vary depending on opening or closing assigned.Department:Dining ServicesJob Open Date:04/12/2024Open Until Filled:NoHR Contact:Beth HolmesSpecial Instructions to Applicants:Applicants are to thoroughly complete the online application and attach the following required documents: cover letter, and resume.Applicants who do not attach the required documents will not be considered for the position.For application assistance, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM.Job Duties (Position Specific):(The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)Job Duties (Duties Assignment Statement):Assist in cooking the daily menu, observe workers engaged in preparing, portioning, and garnishing foods to ensure that methods of cooking and garnishing and sizes of portions are as prescribedPlan menus and the utilization of food surpluses taking into account the approximate number of guests, marketing conditions, popularity of various dishes, and recency of menuManage the operations in accordance to the budget.Estimate food consumption and purchase or requisitions kitchen suppliesReview menus, analyze recipes, determine food cost of menu itemsOversee food apportionment policy to control costsSupervise kitchen personnel to ensure economical and timely food productionFamiliarize newly-hired food prep staff with practices of kitchen and oversee trainingAssure compliance with all federal, state, local, and College sanitation and safety requirementsResolve customer concernsAssign and supervise cleaning schedules for all areas of the kitchen, serving areas, and dining room(s)Maintain clean and safe work environment; perform job safelyKeep up with industry trends and create new recipes in collaboration with the sous chefOther duties as assignedMaintain records and prepare routine reports related to kitchen operations, outputs and inventory.Service and inspect all areas of dining services and take appropriate action to maintain it in good appearance; inspect kitchen equipment to ensure proper function and sanitary standards; perform minor maintenance and repairs as required in keeping assigned areas safe and operational; report the need for major maintenance and repair to the facilities management team.Job Duties (Safety / Policy & Procedures):Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures.Contribute to a safe educational & working environment.Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.Complete quarterly health and safety training pursuant to OCCC's established safety and health procedures and practices.Participate in all applicable OCCC emergency, evacuation, shelter in place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.

Posting Number:Staff_0403231Classification Title:StaffWorking Title:Executive ChefDatatel Position ID:CACA3EXECHEF1AAnnual Hours:12 MonthPlacement Range:$56,300.70 - $63,338.29Position Type:RegularJob Category:ExemptGeneral Description:The Executive Chef for Dining Services supervises activities and directs training of chefs, cooks, and other dining service employees engaged in preparing and cooking foods to ensure an efficient and profitable food service by performing the following duties personally or through subordinate staff.Reports To:General Manager, Dining and Catering ServicesWhat position(s) reports to this position?:All food service staffMinimum Education/Experience:Minimum (3) years' work related experience as an Executive Chef. Experience must include staff supervision experience.Prior ServeSafe Certification. (Applicants must attach a copy of current certification and update within 90 days)Prior ServeSafe Allergen Certification. (Applicants must attach a copy of current certification and update within 90 days)Required Knowledge, Skills & Abilities:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.Ability to calculate figures and amounts.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Physical Demands/Working Conditions:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and taste or smell.The employee frequently is required to stand and talk or hear.The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision, and ability to adjust focus.While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles and is frequently exposed to extreme cold and extreme heat.The noise level in the work environment could be loud.Preferred Qualifications:A culinary certification or degree is strongly encouraged.Work Hours:Typical 40 hour work week generally Monday through Friday 6am to 6pm. Schedule with vary depending on opening or closing assigned.Department:Dining ServicesJob Open Date:04/12/2024Open Until Filled:NoHR Contact:Beth HolmesSpecial Instructions to Applicants:Applicants are to thoroughly complete the online application and attach the following required documents: cover letter, resume and ServeSafe Certification and ServeSafe Allergen Certification currently held. Use "Other Document" to attach the copies of certifications.Applicants who do not attach the required documents will not be considered for the position.For application assistance, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM.Job Duties (Position Specific):(The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)Job Duties (Duties Assignment Statement):Assist in cooking the daily menu, observe workers engaged in preparing, portioning, and garnishing foods to ensure that methods of cooking and garnishing and sizes of portions are as prescribedPlan menus and the utilization of food surpluses taking into account the approximate number of guests, marketing conditions, popularity of various dishes, and recency of menu.Adheres to all safety and sanitation regulations to include daily HACCP logsEstimate food consumption and purchase or requisitions kitchen suppliesReview menus, analyze recipes, determine food cost of menu itemsDirect food apportionment policy to control costsSupervise kitchen personnel and coordinate their assignments to ensure economical and timely food productionTest cooked foods by tasting and smelling themDevise special dishes and develop recipesFamiliarize newly-hired food prep staff with practices of kitchen and oversee trainingAssure compliance with all federal, state, local, and College sanitation and safety requirementsResolve customer concernsAssign and supervise cleaning schedules for all areas of the kitchen, serving areas, and dining room(s)Maintain clean and safe work environment; perform job safelyKeep up with industry trends and create new recipes in collaboration with the sous chefOther duties as assignedJob Duties (Safety / Policy & Procedures):Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures.Contribute to a safe educational & working environment.Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.Complete quarterly health and safety training pursuant to OCCC's established safety and health procedures and practices.Participate in all applicable OCCC emergency, evacuation, shelter in place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.

Position Details Req ID: req17667 Position Title: Recruitment Specialist Position Type: Staff Full-Time Position Number: AS9428 OSU Campus: Stillwater Department: Undergraduate Admissions Location Address: Office of Undergraduate Admissions , 219 Student UnionStillwater, OK, 74078 Hiring Supervisor: Kala Davis Hiring Range (Contingent upon available funding): 20.00 - 27.00, Hourly Work Schedule: M-F 8am - 5pm, additional time may be required for events. Faculty Appt Period: Job Summary: Recruit and assist prospective students as an OSU representative in order to support the university's enrollment goals, specifically but not limited to scholar recruitment prospective students. Act as primary point person for the recruitment of VIP-designated prospective students. Work collaboratively with the Honors College and other campus partners to recruit scholar recruitment prospective students.Act as primary OSU point of contact for prospective students, families and counselors. Discuss policies and procedures required for admission, housing, scholarships and financial aid as well as academic development opportunities specific to OSU. Meet and foster professional relationships with scholar recruitment prospective students and their families. Meetings take place on and off campus in a variety of settings.Determine and execute strategies for effective outreach to scholar recruitment prospective students. Outreach encompasses measured benchmarks of student contact including calls, texts, emails and personal interactions.Conduct trend analysis for scholar recruitment prospective student population; formulate action plans based on analysis. Work in conjunction with recruitment staff and leadership to integrate the results of analysis and planning into the University's overall enrollment plan.Demonstrate a strong work ethic, self-direction, creativity and strategic thinking. Proactively anticipate student needs and appropriately respond.Make presentations to large and small groups of prospective students and families, on and off-campus, about the opportunities available at OSU.As needed, assist with daily office operations including answering phones, responding to email, greeting and providing counsel to prospective students, families and guests to meet customer service goals.An essential function of this position is to maintain a personalized public presence in a wide range of environments such as high schools, college fairs, and community locations, among others. This may include and is not limited to publication and broadcast of full name, work contact information, and time, date, and/or location of recruitment activity.Other duties as assigned.Frequent off campus travel (in state and out of state) several times per year. Requires some overnight stays. Frequent evening activities and some weekends to meet needs of prospective students and parents.Driving conditions vary with weather. Special Instructions to Applicants For full consideration, please also add cover letter, resume and three professional references. Education & Experience Position Qualifications: Required Qualifications:High School/GED Two years of related experienceValid Driver's License requiredAbility to lift 45 lbs. (boxes of recruiting materials).This job requires a high level of internal and external public contact serving as a liaison between the Admissions Office, various academic units and other organizations within the university. Strong written, verbal communication and technical skills are necessary. Knowledge of MS applications.Preferred Qualifications:Bachelor's degree conferred prior to or upon start date in related field.Two years' experience working in higher education, in admissions, advising, scholarships & financial aid, or a related department. Public speaking experience. Experience with or exposure to student development in a rigorous academic setting. Familiar with the expectations and demands of high achieving students. Success working in high expectation environment. Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so. Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.