Customer Representative Salary in Oklahoma City, OK

The Customer Service Representative will assist in selling and promoting GFL's solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations.At GFL our goal is to invest in our people and provide opportunities to grow for life!Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE!15 days of paid time off upon hire 4 medical plan options including an HSA with employer contribution & match program, dental, and vision coverage.401(k) with an employer matchPaid holidaysEmployee Assistance Program with free counseling services.Overview:GFL Environmental is one of North America's leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job - it's an opportunity to grow in your career, make new friends, and make a difference each day.Key Responsibilities:• Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web.• Communicate clearly and concisely with on-the-road employees to give instructions and assistance.• Answer incoming and make outgoing customer telephone calls.• Receive and resolve, within established guidelines, customer questions and concerns.• Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales.• Track customer information and concerns and enter data into database.• Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment.• Maintain new account files.• Work with supervisors to ensure that all missed stops and special pick ups are completed daily.• Provide timely and accurate information regarding missed stops or other customer concerns.• Generate call-in work orders for drivers• Download, distribute and answer all customer inquiries received via email.• Take web request and process payments by phone.• Process customer payments via internet and take cash payment's as needed.• Enter new subscription residential accounts into system.• Run credit checks on new customers.• Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled.• Key all new/cancelled accounts into Tower system and verify in system.• Scan all contracts into system and maintain records of them.• Assist in completing the Affirmative Action log for all applicants.• Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners.• Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors.• Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.• May provide back up assistance for Office Coordinator.• Perform other duties and responsibilities as required or requested by management.Requirements:• High School Diploma or GED.• One (1) to Two (2) years customer service call center experience.Knowledge, Skills and Abilities:• Ability to implement solutions to general and specific customer concerns.• Ability to work in fast-paced environment, meet time deadlines and perform under pressure.• Possess good organizational skills and record keeping skills.• Possess ability to speak and communicate effectively with customers and employees both verbally and in writing.• Proficient in Microsoft Outlook, Microsoft Word and Excel.• Good problem solving ability.• Excellent data entry skills.Physical/Mental Demands:• Ability to stand, sit, walk, use hands and fingers, talk and hear.• Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.Working Conditions:• Work in indoor office environment 95% of the time.• Noise level is usually moderate.We thank you for your interest. Only those selected for an interview will be contacted. GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Innova Solutions is immediately hiring for a Customer Service Representative Position Type: Full Time, Contract Duration: : 12 Months Location: Oklahoma City, OK As a Customer Service Representative, your responsibilities: Job Description: Responsibilities include processing product returns from our customers including the necessary system research for appropriate credits and product disposition. This position also requires to perform standard warehouse duties, including but not limited to: unloading trucks, sorting and login packages, and cycle counts. Essential Job Functions: 1. Process inventory and asset returns from RAs and STOs utilizing SAP and Mymediset systems, including product Complaints and Customer repairs. 2. Research inventory discrepancies by analyzing data in SAP and Mymediset systems. 3. Use appropriate transactions codes to document returns, including Credits to customers. 4. Extensive communication with the sales force, customers and other facilities 5. Ensure compliance with all company processes and procedures. 6. Maintain an organized work area. 7. Perform other duties as assigned 8. Maintain and operate material handling equipment 9. Work in a team environment using the skills of communicating, listening and participating in developing continuous improvement in a fast-paced environment Requirements: • High School diploma • Three to five years in a warehouse environment. • SAP knowledge a plus.(desired) • Knowledge of MS Excel desired. • Ability to read small print at different levels of lighting. • Capable of working independently and in a fast pace environment. • Excellent interpersonal, communication, analytical and time management skills. • Ability to lift up to 50 lbs. individually. Team lifting up to 70 lbs. • Able to work well with other team members. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW Thank you! Jesse John Wesley [email protected] PAY RANGE AND BENEFITS: Pay Range*: Between $15.00 - $.16 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Sales Representative - Oklahoma City, OKLocationOklahomaRole TypePermanent.htmlCopy { margin-bottom: 1.5rem; } .htmlCopy ul, .htmlCopy ol { list-style-type: disc; list-style-position: outside; padding-left: 1rem; margin-bottom: 0; } .htmlCopy p { margin-bottom: 1rem; margin-top: 1rem; } .htmlCopy a { color: #b45608; text-decoration: underline; } .htmlCopy a:hover { text-decoration: none; } WHO WE AREITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity. ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace that is diverse and inclusive. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table. We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success. We are currently searching for a Sales Representative for Oklahoma City, OK.What You Will DoJob Summary: Make sales to retailers, primarily in the form of commitments from retailers to increase stock, place orders, stock new product lines, provide and expand shelf space, participate in incentive programs and pre-shipment programs, allow promotional placements, and assign prime placement to products and promotional materials. Identify opportunities to drive volume and market share in your assignment. Optimize coverage to meet and/or exceed objectives by continually challenging the status quo. Establish credibility and increase influence in assignment to support and maximize sales and promote Company priorities and goals. Actively seek to gain insights through retail activities that can be communicated and reported to strengthen the team and Company Brands. Duties and Responsibilities: (This list is not exhaustive and may be supplemented as necessary by the Company) Sales Sell Company products, programs, and promotions to retailers Develop selling plans that resonate with retailers and encompass conceptual selling themes across all Company categories Demonstrate product and industry knowledge to effectively market and sell Company products. Collaborate with Division resources to identify sales opportunities that can be acted upon to drive sales performance Be accountable for delivering all assigned retail execution objectives and key company priorities within your respective assignment Retail Partnership Develop and maintain strong retail partnerships across the assignment Identify Company opportunities within the assignment and provide input to Division Sales Manager on potential areas for improved sales Model ability to influence retailer to support Company sales and key strategies and initiatives Penetrate consumer and retailer insights to drive alignment between the Company and the consumer Retail Coverage Measure resources to maximize time allocation on a store-by-store basis to maximize productivity and meet objectives Ensure alignment to retail cycle plan coverage objectives and overall coverage model parameters Optimize assignment coverage designs to maximize retail activity time in achieving strategic objectives Retail Store Development Ensure placement and services of all merchandising fixtures/displays to present a competitive merchandising advantage across all Company categories Ensure all requirements of our retail partnership agreements are being maintained by retail stores Ensure and maintain all promotional programs and competitive pricing initiatives. Retail Communication & Insights Gain and maintain acceptance by retailers to use the "ITG Portal" as the primary method for reimbursement and tracking Share best practice approaches with Division Sales Manager to improve sales and overall Division business performance Solicit and report customer and competitive insights to identify critical sales opportunities and provide solutions to Division Sales Manager / HQ Performs other job-related duties as assigned QualificationsRequired Minimum Qualifications: Education and Experience: High School Diploma/GED Must be 21 years of age or older Must possess a valid driver's license issued from state of residence Knowledge of: Intermediate proficiency with Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams Skilled in: Verbal and written communication Attention to detail Problem/situation analysis Effective time and task management Multitasking capabilities Flexibility and adaptability Ability to: Make sales and obtain commitments Communicate to a broad and diverse audience Maintain effective working relationships Demonstrate critical thinking Work with diverse populations and varying education levels Receive and communicate information orally and in writing Prioritize assignments, workload, and manage time accordingly Preferred Qualifications: Education and Experience: Bachelor's Degree in Business Administration or related field of study 1+ years related sales experience Work Environment and Physical Demand Employee must live within the boundary of the assignment or within a less than 90 minute drive time from the ideal location be willing to relocate at your own expense Requires moderate physical effort. Occasionally lifts or moves light objects (10-50 lbs.) Able to bend, crouch, stretch, climb, or reach in retail environments Walks, sits, or stands for extended periods Travel required based on assignment needs Occasional exposure to noise, dust, or weather Operates in a retail and wholesale environment Requires prolonged machine operation including vehicle, computer, and keyboard equipment What We Offer• Competitive benefits package that includes medical/dental/vision/life insurance/disability plans• Dollar for dollar 401k match up to 6% and 5% annual company contribution• 15 Company-paid holidays• Generous paid time off• Employee recognition and discount programs• Education assistance• Employee referral bonus program • Hybrid workplace - remote / in office• Summer hours• Casual dress policy Monday through FridayApplicant InformationThis job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.Everyone BelongsITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at [email protected].

Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOU Generous PTO provided:20 paid days off within your first year of employment (vacation & national holidays)25 paid days off after your 2nd year of employment No layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Position Summary: The Customer Service Specialist handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution. The Customer Service Specialist will be responsible for assisting in day-to-day operation of the Center. Key Responsibilities:Answers incoming phone calls from customers and assists call or routes call to appropriate person Maintains good customer relations and ensures that all calls meet Service Experts' standards Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions) Resolves problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues Maintains customer records by updating account information Accurately dispositions calls in call monitoring software Adheres to CPI compliance regulations when taking payments over the phone Updates capacity planner whenever calls or booked, rescheduled or cancelled Works with Sales and Service Coordinator to improve accuracy in scheduling and speed of response Communicates with customers on the status of service calls Assists with dispatching as needed Continually maintains working knowledge of all company products, services, and promotions Working with dispatch to improve accuracy in scheduling and speed of response Reliable attendance and on-time job performance Performs similar/other duties as needed or assigned Qualifications:High school diploma or equivalent with 1 year experience working in customer service or other customer-facing environment Experience or training the use of computers and related systems in an administrative office environment Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness. Excellent customer-service, communication, and interpersonal skills Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population. Ability to work effectively in both a team and an independent environment Ability to make decisions based on established guidelines and procedures Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence Effective organizational and time-management skills. Must be able to prioritize work based on service demands An understanding and knowledge of the HVAC/Refrigeration Industry is an asset

Oklahoma City, OK, USAFull time2024-04-22R24_0000010932The Role:Are you passionate about finding and winning new customers Do you thrive off of ""the hunt"" for finding new business, closing deals and sustaining these relationships even after the sale If this sounds like a perfect fit for you, our NAPA sales team would love to hear from you! Specifically, we are seeking self-motivated Customer Sales Representative to achieve success in a pay for performance (we offer a base pay plus commission), business to business, outside sales role through growing our current customers and creating new customers by promoting our entire line of products and services.This is the right opportunity for you if you:Have a passion for 'the hunt' and winning customersEnjoy building and sustaining customer relationshipsEnjoy promoting an entire line of products because you truly believe in the productsTruly love and understand basic selling conceptsA Day in the life:Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profitsPromote the entire line of NAPA products and programs to Wholesale CustomersWork with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basisIdentify specific needs of customers and align solutions with NAPA's offeringsWork with manufacturer's representatives to improve program offerings and grow customer knowledge of linesEngage customers and keep them connected through all of NAPA's eSales programsPerform educational seminars, clinics and presentations on NAPA product lines and servicesMaintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephoneWhat youll need:Prior experience in a Retail store or outside sales2+ years of experience in a customer focused role and the ability to perform in a quota-driven environmentUnderstand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenanceCapability to present information in group meetingsValid driver license with no more than 2 moving violations in the last 4 years requiredAnd if you have this, even better:Bachelor's DegreeBackground in the Automotive IndustryWhy NAPA may just be the right place for you:Base Salary plus commissionVehicle & Cell phone allowanceOutstanding health benefits and 401KStable company. Fortune 200 with a family feelCompany Culture that works hard, yet takes care of employeesOpportunity for accessing multiple career paths, ongoing development, with support from leaders and your teamIf this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer. Next Steps:Please apply if you think this is a great fit for you and we will be in touch! If you decide that this role is not for you, please check out some of our other great careers by visiting jobs.genpt.com Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.See DescriptionPI239933201

Who we are:Named to Forbes' list of World's Best Insurance Companies for 2023 Modern Woodmen Fraternal Financial and MWA Financial Services. A not-for-profit financial planning organization.We are the nation's third-largest fraternal benefit society in terms of assets. Fraternalism is a unique combination of business and giving back to those we serve- a continuous cycle of positive impact. As a fraternal financial services organization, we exist for the benefit of nearly 730,000 members.We focus on the creation of written financial plans for financial protection, retirement planning, retirement distribution, estate planning, business planning and employee benefits. These plans help fund member benefits and social, educational, and volunteer programs that identify and meet local needs. These activities build relationships, allowing for membership growth and greater community impact.Our financial representatives are "hometown" professionals who manage their own branch offices and build a business to not only serve their clients, but their communities too.About you We are looking for individuals who believe in a holistic financial planning approach to help their members with retirement planning, investments, and life insurance to help manage and protect their assets. Entrepreneurial mindset - approaches professional situations with persistence, hard work, adaptability, passion, and motivation Community oriented - has a deep appreciation and connection to their surroundings and a desire to help those in it thrive and succeed. Communication skills - potential candidates are able to develop connections and relationships through proactive, friendly, empathetic, consistent, and respectful conversations. Experience in the Finance and Insurance industry - for candidates interested in a career change, MWA supports obtaining industry licensing and additional training opportunities! Job Responsibilities:Work with a mentor to build a book of businessProvide holistic financial planning to new and existing members in the communityNetworking with individuals throughout the communityContinuously prospecting in order to secure appointmentsParticipating in mentor-lead appointmentsAsking customers for favorable introductionsEngaging in personal observation through the communityParticipating in fraternal activitiesJob Requirements:Highly competitive and professionalExcellent listeners with superb verbal, written, and interpersonal skillsIndividuals who value honesty, integrity, and perseveranceThe ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial goals. They should be comfortable creating financial plans and cross-checking work to ensure complete accuracy of information. What Makes us Different - Why Modern Woodmen? In terms of assets, Modern Woodmen of America is the nation's third-largest fraternal benefit society. Fraternalism is a unique combination of business and giving back to the communities we serve and causes that are meaningful to both individual employees and the company as a whole - a continuous cycle of positive impact. As a Fraternal organization, we exemplify our desire to make a positive impact on the world around us by offering our members, unwavering support in their volunteer efforts, providing access to large networks, social events, continuous education and leadership development, "Make an Impact" Scholarship opportunities, and "Do Good" Grants. We want to support and invest in YOU and the things you hold most important. 2022 MWA Community Impact statistics Approximately 2,200 local chapters and 500 youth service clubs nationwide $46.3 million contributed to worthy causes through fundraisers (includes total raised by member chapters and clubs partnering with community groups). 278,401 volunteer hours donated by members in chapters, Summit chapters, and youth service clubs. $17.8 million in support of members and their communities in 2022 Modern Woodmen is an equal opportunity employer (EOE).

The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial goals. They should be comfortable creating financial plans and cross-checking work to ensure complete accuracy of information.About youEntrepreneurial mindsetCommunity orientedCommunication skillsResponsibilitiesWork with current or new members to provide them information about the financial services their families could utilizeNetworking with individuals throughout the communityContinuously prospecting in order to secure appointmentsParticipating in mentor-lead appointmentsAsking customers for favorable introductionsEngaging in personal observation through the communityParticipating in fraternal activitiesBenefits and PerksExtensive, hands-on training programMedical, dental and vision Insurance paid for401(k) retirement planning with company matchNon-contributory pension planGroup term life insurance benefitsExpense-paid trips, valuable prizes, and exciting incentivesAbout UsSince 1883, we've been focused on securing futures with financial guidance and products. Our representatives provide financial products to help members protect their families and their futures.These sales help fund member benefits and social, educational, and volunteer programs that identify and meet local needs. These activities build relationships, allowing for membership growth and greater community impact.Our financial representatives are "hometown" professionals who manage their own branch offices and build a business to not only serve their clients, but their communities too.Modern Woodmen is an equal opportunity employer.

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Job Description:Field Service Representative I, Oklahoma City, Oklahoma (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.The Impact You'll Make in this RoleThis position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment. The Field Service Representative will interface with Solventum customers daily and is responsible for building, cultivating and maintaining superior customer relationships.Further responsibilities include performing and assisting in maintaining inventory of products, parts, disposables, and supplies. Additional Field Service Representative responsibilities include the cleaning, processing and quality control of medical device equipment, general housekeeping of facility and loading and unloading of equipment in company vehicles.As a Field Service Representative, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutionsPreparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for deliveryTracking inventory control on assets, parts, disposables, and supplies. Locate missing and misplaced equipment as neededLoading and unloading medical equipment from company vehicles.Attending training and other scheduled business functions which will require commercial air travelCompany VehicleThis position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this positionYour Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:High School Diploma/GED or higherOne (1) year customer facing experience in a private, public, government, or military environment.Current, valid Driver's LicenseAdditional qualifications that could help you succeed even further in this role include:Do you possess an associate degree or higher?Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call dutiesAbility to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)Work location: Oklahoma City, Oklahoma Travel: May include up to 10% domestic Relocation Assistance: Relocation is not authorizedMust be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).Certain job positions within Solventum require workers to work in the presence of others within certain geographies and/or at third-party locations. As a necessary requirement of this position with Solventum, you must be fully vaccinated at least two weeks prior to your start date. As a reminder, fully vaccinated against COVID-19 means a person has received their primary series of COVID-19 vaccines, and, in certain situations, may also include booster doses.Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $42,322 - $51,727, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-RewardsResponsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking here , select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with theterms.

Position Details Req ID: req17483 Position Title: Patient Service Representative Position Type: Staff Full-Time Position Number: GS9573 OSU Campus: Tulsa - Center for Health Sciences/OSU Medicine Department: IMSS Location Address: 717 S Houston Ave, #300Tulsa, Oklahoma, 74127United States Hiring Supervisor:   Hiring Range: (Contingent upon available funding): 15.00 - 16.88, Hourly Work Schedule: Typically 8 hours/day, 5 days/week Faculty Appt Period: Job Summary: This position is Grant Funded.Job Summary:The Patient Service Representative is primarily responsible for ensuringhigh quality customer service and continuation of care. The PatientService Representative is utilized in performing typical front office functionsand referrals. The Patient Service Representative is under the overall on-sitesupervision of the Practice Administrator.Environmental Hazards: Possible exposure to hazardous material, hot and cold, blood borne pathogens.Physical Requirements: Ability to lift and carry 8-10 pounds, stoop, reach, stand, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations.  Special Instructions to Applicants IMPORTANT!  APPLICANTS PLEASE READ!  For full consideration, please ensure all employment history is correct and complete.  An Edit button (on the right) is available which allows you to add information.  In addition, OSU Medicine's Customer Service Philosophy is:"We enrich lives by providing compassionate care and amazing service to every life we touch."We achieve our service standards with employee behaviors centered on safety, courtesy, presentation, and efficiency. Safety is: -Be aware of environment -Be intentional in your actions -Ensure accuracy -Mitigate potential hazards  Courtesy is:-Welcome and actively engage in a friendly and respectful manner -Be responsive, polite, and helpful -Smile -Demonstrate care and concern -Show appreciation and say "Thank You" Presentation is:-Be professional -Have a clean and neat appearance -Maintain a clean and organized work area -Remember what you represent at all times  Efficiency is:-Respond to needs in a timely manner -Organize and prioritize your work -Be available and respect others' time -Be innovative Education & Experience Position Qualifications: Requirements: -High School Diploma/GED -Six (6) months related job experience in a medical office or equivalent -Strong interpersonal and communication skillsSkills, Proficiencies and Knowledge:-Experience working with computers and various software programs, performing data entry and quickly learning new computer systems as needed.-Ability to handle incoming calls, take clear messages, schedule appointments, and understand common medical terminology.-Familiarity with electronic medical records systems like EPIC is highly desirable.-Knowledge of insurance policies, billing procedures, and other front office administrative work.-Strong customer service skills and communication abilities.-Able to juggle multiple tasks simultaneously while delivering excellent patient care.-Clear verbal and written communication skills. 

Posting Number:Staff_0403234Classification Title:StaffWorking Title:SSA Customer Service RepresentativeDatatel Position ID:COUN5SSACSRP1AAnnual Hours:2080 hoursPlacement Range:$12.40 - $13.95Position Type:RegularJob Category:Non-ExemptGeneral Description:The SSA Customer Service Representative is responsible for providing registration services to OCCC students and staff within the Office of Academic Advising Registration Tunnel.Reports To:Assistant Director of Student Success AdvisingWhat position(s) reports to this position?:N/AMinimum Education/Experience:High School Diploma/GEDMinimum (1) year work experience in an office environment.Required Knowledge, Skills & Abilities:Strong ability to communicate in a positive manner, both orally and in written form, with a diverse group of people.Prior customer service experience.Ability to use a variety of technology tools; accurate keyboarding skills and knowledge of computer software to include word processing and spreadsheet software.Ability to direct the flow of a large number of students and phone calls.Demonstrated ability to complete tasks with attention to accuracy and detail.Demonstrated ability to analyze, research and recommend solutions to problems.Demonstrated ability to manage multiple priorities.Physical Demands/Working Conditions:1. GENERAL PHYSICAL REQUIREMENTS:Sedentary work: The person in this position may occasionally exert up to 10 pounds of force to grasp, lift, carry, push, pull or otherwise move objects.2. PHYSICAL ACTIVITIES:This position requires the person to frequently move about the Office of Academic Advising to assist students and perform the essential functions of the position.This position requires the person to frequently communicate with and listen to students, administration, faculty, staff, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations.This position frequently requires the person to operate a computer and other office equipment to perform the essential functions of the position.This position requires the person to frequently operate equipment that involves repetitive motions of the wrists, hands, and/or fingers.This position requires the person to frequently remain in a standing and stationary position.This position requires the person to frequently position self to access materials that may be above head or at ground level.3. VISUAL ACUITY:This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.4. WORKING CONDITIONS:This position performs the essential functions in an indoor office setting.Preferred Qualifications:Associate degree or successful completion of 60 or more college credit hours.Work Hours:General hours of operation:Monday - Thursday 8 a.m. - 6 p.m.Friday 8 a.m. - 5 p.m.Some evenings and Saturdays may be required each semester.Department:Office of Academic AdvisingJob Open Date:04/24/2024Open Until Filled:NoJob Duties (Position Specific):(The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)Job Duties (Duties Assignment Statement):Provide direct support to the Director of Student Success Advising Staff in the operation of academic advisement, registration, and new student orientation.Screen situations and provide input and/or resolutions when appropriate, while maintaining strict confidentiality of discussions, meetings and personnel information.Answer the main advising line x7535 and the appointment line x7849 and field incoming phone calls to the appropriate extension.Assist with all incoming email correspondence on the three general SSA email accounts.Create student appointments as requested via telephone and email.Manage and facilitate front desk check-in. Greet all students as they arrive and make sure they get to the appropriate place. Assist in the Registration Tunnel as needed.Assist all Student Workers with issues that come up. Identify areas where additional training may be needed.Assist with records management. Electronically update student information (name changes, address changes, etc.), readmission status, and educational intent when applicable. Scan documents for preservation.Monitor student registrations to insure compliance with all course placement requirements including pre-requisites, co-requisites, assessment scores, and high school curricular requirements. Verify compliance, when necessary, by accessing hard copy or imaged documents/transfer transcripts.Monitor student enrollments to insure compliance with institutional requirements including special permission approvals, credit hour overload, HOLD status (re: academic standing/retention, restricted admission eligibility, finance debt, financial aid), three-time course repeat, etc. Take necessary action or make appropriate referrals.Collaborate with Advisors and staff to assist students in addressing issues hindering the student's completed registration.In keeping with institutional policy and applicable timelines, process enrollment adds/ drops, schedule adjustments, late registrations and total withdrawals. Explain to student any restrictions, grades, and/or refund policies associated with these actions.Job Duties (Safety / Policy & Procedures):Abide by the policies and procedures published in the Board of Regents Policies and College Policies & ProceduresContribute to a safe educational & working environment.Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.Complete quarterly health and safety training pursuant to OCCC's established safety and health procedures and practices.Participate in all applicable OCCC emergency, evacuation, shelter in place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.