Transaction Manager Salary in Jersey City, NJ

Job Req ID: 24126About Supermicro:Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.Job Summary:Supermicro is looking for a stellar Technical Support Associate to support our Global Service network and help build a world class field engineering organization. This job requires the ability to work flexible hours in a call center work environment to provide technical support over phone and/or web to customers on hardware and software issues. This position will be based in our office located in Jersey City, NJ.Essential Duties and Responsibilities:Includes the following essential duties and responsibilities (other duties may also be assigned): • Provide technical support over phone and/or web to customers on hardware and software issues • Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed • Determine requirements and/or root cause of technical issues by working with customers • Answer inquiries by clarifying desired information; researching, locating, and providing information • Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions • Fulfill requests by clarifying desired information; completing transactions; forwarding requests • Ensure escalation situations are managed and corrected quickly and professionally • Drive customer satisfaction through service excellence • Work with other engineers, account managers and developers • Provide and contribute information such as fault triage and training materials • Attend and complete all required training and certification exams • Learn to be proficient in service and repair of all systems (current, new, and updates)Qualifications:• Knowledge of x86 architecture • Knowledge of server management tools: IPMI and command line tools • Knowledge of OS - Linux or Windows • Knowledge of server logs and OS logs • Knowledge of Network architecture • Meeting deadlines - SLA (Service Level Agreements) and KPI (Key Performance Indicators) • Hands-on experience with servers (Supermicro, EMC, DELL, HP) is preferable • Experience in talking with customers to defuse situationsSalary Range$65,000 - $90,000The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.EEO StatementSupermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

VoIP Engineer - IntermediateBCforward is currently seeking highly motivated VoIP Engineering in Jersey City, NJ. Our client is one of the oldest financial institutions and offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporations. Their history spans over 200 years and today are the leaders in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. Position Title: Infrastructure Engineering (VoIP) Location: Jersey City, NJ (Hybrid work model - 2 days' work from Office/3 days' work from home) Duration: 8 Months Contract to Fulltime Pay Range: $60.22 - $62.30 Roles & Responsibilities:Configure and maintain Voice and Video communication systems, provision new user accounts and provide support.Diagnose and resolve VOIP related issues, including call quality problems, call drops, connectivity issues.Monitor network traffic to identify and resolve performance bottlenecks, generate health and call statistic reports.Implement and enforce security measures to protect the VOIP system.Provide training and tech support to end-users, assisting phone configuration and troubleshooting.Maintain comprehensive documentation of configuration, changes, troubleshooting procedures.Collaborate with service providers and vendors for support, maintenance, upgrades.Must haveVOIP Protocols: In-depth knowledge of VOIP protocols like SIP (Session Initiation Protocol), RTP (Real-time Transport Protocol), Codecs, SIPREC, WebRTCNetwork Configuration: Proficiency in configuring and troubleshooting network equipment, including routers, switches, and firewalls.VOIP Software and Hardware: Familiarity with VOIP systems and platforms, such as Cisco Call-Manager, Asterisk, or other VOIP solutions.Quality of Service (QoS): Understanding of QoS principles, MOS to ensure voice quality over IP networks.Security: Knowledge of VOIP security best practices and the ability to identify and address security vulnerabilities.Troubleshooting: Strong troubleshooting skills to diagnose and resolve VOIP issues promptly. Familiarity with tools like Wireshark, Splunk.About BCforward: BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs. www.BCforward.com www.facebook.com/bcforward This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to, and including, both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job code 220903 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Job SnapshotEmployee TypeFull-TimeLocationJersey City, NJ (Onsite)Job TypeBankingExperienceNot SpecifiedDate Posted04/04/2024

DESCRIPTIONAre you passionate about solving complex problems with innovative solutions?Are you curious about how technologies influence the finance world today and the next decade?Are you interested in experimenting, building, and operating high-performance, globally scalable systems that support Amazon's current and future growth?Does working closely with customers to drive innovation excite you?If so, Amazon Finance Technology (FinTech) is for you!Amazon FinTech is an organization where people, technology and innovation come together to build products and solve problems for Amazon at Amazon’s scale. Technology solutions and services we build enable Amazon’s new business growth, provide operational efficiency through automation, compliance with regulations and analysis of financial data. Through our products, we provide Amazon competitive advantages and insights into business operations using state-of-the-art technologies.We are looking for an experienced Software Development Engineer for FinTech Payments Team. FinTech Payments owns the technical platform responsible for billions of dollars of payments each month to Amazon vendors across the globe. We build and ultiize services and applications using AWS and other cutting edge technologies while providing full visibility into the transactions using static and machine learning models. We partner with financial institutions and other Amazon teams to leverage the best in class features that the banks and finance technology companies have to offer. We delight our vendors by paying them when they want and how they want. We build software Applications that facilitate global financial transactions worth billions (USD) annually that rival the complexity and scope of dedicated payments fin-tech companies. The systems we build enable us to provide a wide variety of payments including real time payments, email, wires and international cross-border FX payments. Our technology also provides end to end payment tracking, bank account validation and payee communication. If you are passionate about moving real money, paying people on time, innovating payments, using the latest and greatest technologies to help scale a system with 100% up-time, we have the opportunity for you!As a Software Development Engineer, you will play a leading role in the architecture, design, implementation and deployment of large-scale and complex software systems. You will be an owner and work backwards from what customers need. You will learn and explore new possibilities and leverage your experience to deliver innovative solutions to challenging problems. You will communicate your ideas effectively to achieve the right outcome for your team and customers. You enjoy collaborating with others to increase the effectiveness of the overall team. Your code, design, and implementation decisions should set a great example to other engineers. You will also have the opportunity to impact technical decisions in the broader organization as well as mentor other engineers in the team. Key job responsibilitiesIn this role you will: - Deliver a Best-in-Class customer experience by continuously improving platform, code and services that enable supplier payments - Build software to enable Global/World wide Vendor Payments including real-time and other cutting edge payments services - Build services/integration for Financial Applications. - Design and Develop Best integration patterns for our system. Leverage and integrate with different tools, technologies and products with in Amazon to reduce payments operational cost and enhance customer experience - Partner directly with other Software Development Engineers (SDEs), Technical Program Managers, Functional Analysts, Business partners and Customers to understand features and continuously identify opportunities to build and deploy software solutionsWe are open to hiring candidates to work out of one of the following locations:Jersey City, NJ, USABASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languagePREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $115,000/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Position SummaryAlways on the lookout for what's next, PROXIMO builds brands and invents new products to meet the world's changing tastes and trends in memorable new ways. Proximo is a leading producer, distributor, importer and marketer of prized spirits in the United States, representing many premium brands. An integral part of the successful management of these brands is strategic & creative deployment of brands across several key Control Markets customers.The Snr. Trade Marketing Manager - Control Markets develops and plans retail programs intended to drive traffic, increase basket, and/or increase conversion. As a team, we are also moving in a direction where we are building and executing big, scalable insight driven programs that can be executed across customers where we feel there is a big enough opportunity. This role will be integral in driving this scale.This role needs to work with category Trade Marketing Managers in the development of customer specific programs. Additionally, the role works in close alignment with the Trade Marketing Directors, brand teams, sales team and functional support teams.Role & ResponsibilitiesPlanning and Development: Guides strategic & creative deployment of brands across several key Control Markets customers and occasional ad hoc projects for long lead accounts.o The role develops and plans retail programs intended to drive traffic, increase basket, and/or increase conversion.Commercialization: This role provides critical marketing linkage, knowledge and support to ensure brand standards, purpose, communications and programs are commercially sound, impactful and grounded in deep shoppers, retailers and RTM understanding.Engagement: Works hand-in-hand with the Sales teams and brand teams to:Establish a feedback loop so they can think of control markets while devising their strategies.It is, however, the Trade Marketing Manager Control Markets role to turn national programs into control market specific programs and vice versao Due to the "long lead" nature of Control Markets customers, this manager will oftentimes be the initiator of the program development for the brands and those programs will be then, be rolled out nationwide.Digital: Proficient in customer digital strategy and tactics. Must be strong in bringing new ideas to drive customers to store and initiate repeat transactions through pre-store digital tactics.Reporting: Conduct measurement and evaluation on executed programs and recommends new ways to improve ROI.Communication: Work very closely with numerous agency resources as well as finance, legal, and our distributor partners.o Share best practices across all brands to encourage efficiency and effective execution.Key CompetenciesAnalytical: Proficiency with Nielsen and other syndicated data.Project Management: Ability to manage and influence a large number of internal stakeholders across executive, supply, marketing and sales functions to coordinate activity and consistency of outcomes.Business Acumen: Knowledge of marketing and trade marketing activities, tools and techniques. Solid knowledge of relevant markets and competition.o Ability to effect commercial marketing / BTL planning and delivery of programs for brand team, while managing the appropriate budget share.Collaborative Problem Solving: Identify and resolve problems in a timely manner. Gather and analyze information skillfully. Develop alternative solutions and work well in group problem solving situations.o The collaborative spirit is also critical to build the much-needed relationships with our customers; both on the buying side and on the marketing side.Creativity: The ability to solve complex problems with creative solutions and the willingness to find new ways to grow the business is critical in order to thrive in this role.o Ability to build adapt and/or build big, creative programs. To develop & translate customer & shopper insights into customer specific activities and programs.Communication: Partner with branding teams to understand the brand strategy that will inform the design of trade marketing content. Serve as a liaison between brand teams, agencies, and Sales, to ensure alignment with brand positioning and program objectives.o Presentations: Having a good data driven story is critical, but you must be able to deliver it internally and more importantly externally to persuade our customersKey RelationshipsInternal: Marketing, Sales & Commercial PlanningExternal: Nielsen , Suppliers & AgenciesKnowledge and ExperienceBachelors in marketing or comparable degree is required. (MBA a plus).7+ years FMCG experience.Key Requirement: Deep understanding of control markets strategy, tactics and RTM. + Keen understanding of the customer landscape.Track record of success in: shopper/consumer insight development, brand activation, joint customer business planning.Strong previous experience with customers (on or off premise channels) shopper/customer marketing curriculum.Ability to switch seamlessly between ideation and commercial.Agency experience (first-hand or managing of agencies) a plus.Alcoholic Beverage trade/shopper marketing and commercial experience a plus.Data analysis and ability to craft a compelling and succinct selling story for trade.Proficiency with Nielsen and other syndicated data.Excellent communication and project management skillsAbility to build and maintain strategic working relationshipsStrong interpersonal, influencing, negotiation, time management and presentation skills required.The salary range for this role is a base salary of $134,400 - $173,000 along with an annual bonus, 401K match, and medical and wellness benefits. The range will vary if outside of this location. Base salaries are determined during our interview process, by assessing a candidate's experience and skill set against internal peers and against the scope and responsibilities of the position.