Healthcare Project Manager Salary in Franklin, TN

Help us lead our future. Get ready for a job that encourages you to think strategically yet stay connected with your teams. Do you have product management or leadership experience? If so, prepare to innovate, create, and inspire. The Technology Product Senior Manager (Agile Product Management Senior Manager) will own one or more portfolio management for UM Core and Channel Services. You will be managing a team focused on product management, vision, intake, prioritization, planning, value delivery, reporting, governance, and oversight. You will be working in a matrix environment, managing various size multi-functional projects/programs. You should also be passionate about the discipline and investment in building a team, team members' skills, and capabilities.ResponsibilitiesThe incumbent owns the value delivery of a key discipline within the capabilities/products.Manages product portfolio intake, coordinating assessment of new project requestsDevelops and distributes appropriate value-added reports for the portfolio, including but not limited to epic level status reports, portfolio scorecards, and delivery metricsEstablishes, implements, and enforces appropriate agile portfolio governance processesResponsible for managing escalated intake or prioritization or delivery issuesResponsible for periodical demand analysis and making recommendations for seasonal adjustmentsSupports epic refinement decomposition and prioritizationDevelops, implements, and enforces clear and consistent product portfolio prioritization and planning methodologyEstablishes, implements, and enforces process to track, measure, and publish value and cost managementGathers and reports on the business value associated with each portfolio requestDocuments and socializes overall portfolio roadmap with key milestones, with input from portfolio leads and POsAccountable for translating the strategy into a vision and roadmap for the portfolioImplement & support PI (Product Increment) planning processes, planning preparation, and review of planning outcomesCoordinates portfolio governance, reporting, and oversight with regional portfolio leads as requiredResponsible for cross-functional collaboration and working actively to improve the people, product, and processBuild alignment across product/capability teams and cross-functional leaders through clear communication and strategic influenceResponsible for developing new capabilities or products with enterprise impactContinually improves skills and competencies by proactively participating in various internal and external training opportunities and stretch assignments.Drive organization, people, and processes toward a high-performance, customer-centric culture of qualityDevelop team(s) of Scrum Master, Project Manager, Technolgy Product Owner, and Business/Systems Analyst capacitiesMaintains a positive and productive working relationship with teammates, staff, and matrix partnersSelf-directed and capable of leading a team of professionals within and/or across matrix partner organizationsWorks well with larger groups from a wider range of organizations, as well as reporting out to senior executives.Ability to deal with ambiguity and work under pressureStrategic and Enterprise MindsetContinually strives to improve own skills and competencies by demonstrating initiative to participate in ongoing coaching and training programsDemonstrated ability to produce and exceed desired resultsLeads by example in technical expertise, high energy level, and can-do attitude.QualificationsHigh School diploma; Bachelor's degree preferred.Bachelor's degree in Computer Science, Information Systems, and/or equivalent experience. PMP or other recognized PM certification and Scrum Master Certification(s) desired.10+ years in IT Program Management within a large matrixed organization.Should have strong experience in execution of project collaboration and communications.Strong experience in key components of SDLC and PM critical components (scope, time, costs, quality, HR, communications, risk mitigation, integration, etc.).A consultative mentality with formal consulting experience is highly desirable.Strong negotiation and decision-making skills.Dashboarding and management-level reporting.Healthcare experience.Waterfall and Agile Experiences.Experience with CI/CD processes and systems.If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.About Evernorth Health ServicesEvernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Job Description: Client Account Support Senior Analyst Please note: This hybrid role will require the incumbent candidate to come into the local Cigna office 2-3 days per week. The Sales Client Account Support Senior Analyst role provides professional input to Client Services assignments and projects for a designated book of business. This role delivers specific delegated tasks in managing a moderately complex book of business as assigned by the manager. Accountable to proactively manage, respond and address client and broker inquiries through service plans to facilitate results attainment for the client experience and net promoter score (NPS), persistency and overall customer growth. The ideal candidate will have demonstrated experience and ability to manage all services aspects of Client Account service delivery, product offerings, funding types and platforms for assigned accounts within a market/region. This includes managing business relationships, delivery of moderately complex client and broker requests, using independent judgment and discretion, proactive service support and management of sensitive cases. Key responsibilities will also include facilitating root cause analysts and issuing resolution across matrix lines. The incumbent candidate must be based out of the following office: Franklin, TN . Responsibilities: Serve as primary point of contact for a designated book of business and responsible to service excellence for clients and broker partners that include handling day-to- day service-related needs, proactive issue identification, resolution and root cause analysis.Coordinates with manager and/or account manager to meet clients' needs and ensure potential problems are averted. Keeps account manager informed of account status and opportunities for expanded business.Attend geographically assigned local market client/broker meetingsCompletes day-to-day Client Account Support tasks without immediate supervision, but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from more junior team members.Builds strong relationships with the client/broker, proactively identifying the needs of the customer and satisfying the customer in a timely manner. Makes on-site presentations to existing and prospective clients to educate and inform on products as required and in support of client retention.Exhibits expert knowledge and understanding of moderately complex processes, compliance and regulatory requirements and can effectively apply in a fast- paced environment. Understands multi-product and benefit options for dual systems, platforms, funding types.Provide support for designated Client Service Operations Lead team on all issues and initiatives related to resolving issues or delegating to matrix business partners as needed.Accountable to collaborate with the Sales team to understand the products, benefits and services for sold cases. Make independent decisions and present proactive solutions/approaches to mitigate delays and potential service risk. Specifically identify risks, diagnose problems, perform root cause analysis, understand notifications as well as changes, influence, solve problems and make recommendations. Including participation in project execution.Provide subject matter knowledge to cross-functional teams and influence business partners accuracy and importance of timely submission to execute.Attention to detail, accuracy and ability to work under tight time constraints and communicate effectively for team success. Qualifications: Bachelor/Associate's degree in a related field preferred or at least 3-5 years of related experience.Previous sales operations, service, sales support skills and working knowledge/experience strongly preferredExceptional customer centric skills and knowledge in all product and funding types strongly preferred.Strong attention to detail; Ability to quickly understand the Clients' needs and expectations.Proven Strong analytical and problem solving skills, strongly preferredOrganized and experienced in meeting tight deadlinesStrong communication and interpersonal skills (verbal, written)Ability to consistently meet tight deadlines and work under pressureStrong working knowledge of Microsoft Outlook, Word, Excel, PowerPoint and Salesforce is requiredPrior experience working with matrix partners and external customers is preferredAbility to attend client/broker events locally with potential to travelIf you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Job DescriptionAt Thermo Fisher Scientific, our Finance teams are important to our business and functional teams to make educated, sound decisions that drive our Mission and make us a stable and trusted industry leader. From Financial Planning & Analysis, Tax, Treasury, Financial Reporting, Audit, Investor Relations, Strategy & Corporate Development to Accounting, our Finance functions have a diverse and global presence, providing significant opportunities to develop outstanding career experiences and perspectives. Ranked #95 on the 2021 Fortune 500 list and with revenues of more than $40 billion, you'll discover endless opportunities to grow a rewarding career as part of the world leader serving science.How you will make an impact:If you have a passion for financial accuracy and timeliness across a global, multifaceted organization, Thermo Fisher Scientific's Accounting and Controllership function is the team for you.The Accounting Analyst III will report directly to the Division Sr Manager, Accounting and will have global responsibility for controls and compliance within the business, partnering with the business leaders to deliver financial plan and objectives. This role will work closely with the Division and broader Analytical Instruments Group (AIG) Finance teams, Global Business Shared Services (GBS), Corporate Finance teams to drive the improve controls and optimize processes. The candidate's expertise and business acumen will be instrumental in driving both operational improvements and strategies.What you will do:Function as part of an impactful team of accounting professionals, working optimally to achieve Team, Division and Group goalsDelivers timely, accurate and complete financials to the businessPerform closing activities in support of the financial close, including journal entry preparation, variance analysis, data reporting, and accounting reconciliation preparation and reviewsEnsure a highly effective control environment with deep understanding of end-to-end Controllership process standard methodologiesAssess current processes gaps and tools in place across the Division and Shared Service teams to have financial controls in compliance with US GAAP, SOX requirements and company policyProvide oversight and coordinate internal and external audit requirementsSupport cross-functional initiatives to drive Continuous Improvement in process and controls environmentWith the use of AI Tools, support AIG Finance transformation project to drive simplification and automation solutions to improve accuracy, improve turn around times and drives efficienciesLead and support special project across AIG ControllershipKeys to Success:EducationBachelors degree in Accounting, Finance, Business Administration. CA/CPA or equivalent designation preferredExperience2+ years of accounting, reporting or relevant finance experience.Knowledge, Skills, AbilitiesExcellent understanding of financial accounting standards and internal controlsProficient user of various reporting tools and applications, not limited to Microsoft 365, SAP, Hyperion PowerBI, etcStrong Accounting/Finance acumen to ensure deliverables are fit-for-purpose and meet stakeholder requirementsHighly motivated and detail orientated individual with excellent communication, computer and organizational skills with ability to interact with all levels of the organizationAbility to drive continuous improvement with a successful track record of optimizing processes with excellent analytical and problem-solving skills.Ability to prioritize and follow through in a fast-paced, multitask environmentBenefitsWe offer driven remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.Apply today! http://jobs.thermofisher.comThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Accessibility/Disability AccessJob Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

An exciting opportunity exists to join the ProAssurance family of companies! We are a specialty writer of professional liability, products liability and workers' compensation insurance. With approximately 1,000 team members operating in all 50 states, we are well-positioned to offer career opportunities to individuals interested in professional growth.This position supports PICA, a division of our medical professional liability line of business supporting dentists, podiatrists and chiropractors, and can be fully remote, preferably in the EST or CST time zones.For full consideration, candidates should have professional liability claims handling experience.The Claims Director is an experienced claims leadership position that works side-by-side with the Vice President of Claims to ensure exceptional claims results. The Claims Director develops and maintains highly productive relationships with all Claims, Underwriting, and Risk Management staff, as well as policyholders, agents, and outside defense counsel. The Claims Director directs the claims staff and provides guidance, mentoring, and coaching on claim and litigation management strategies, policy interpretation, coverage, and operations. The Claims Director may maintain a caseload of assigned claim files.Essential Duties and Responsibilities:55% - Team Management and Leadership:Recruits, develops, mentors, and provides guidance to claims staff on assigned files.Provides high level technical direction to claims staff and works with VP of Claims responsive to authority requests in excess of designated authority levels.Ensures that employees follow workflows, processes, and guidelines, and actively manages operations for team.Ensures the delivery of dynamic and diverse educational programs to support development of existing staff and to recruit new talent to the Company. Provides technical guidance and supervision for direct reports including hiring, performance management and employee education and career development.Collaborates with other claims management on ongoing evaluation of operations and workload assignments. Solicits frequent feedback, identifies trends, and makes recommendations to maintain effective and efficient protocols, workflows, and best practices that lead to better outcomes in all claims functions.May manage an active caseload. 30% - Claims Management and Oversight:Identifies, monitors, and reports on emerging claim and litigation trends.Creates and reviews claim reports regarding key management and performance measures.Implements claims management procedures and strategies.Performs internal quality control audits.Participates in internal and external audits.Continuously work with claims staff in preparation for reinsurance, state, and internal audits.Ensures compliance with individual state requirements and claims policies and procedures.Participates in policyholder meetings for new and renewal business.Performs account coordination activities with other departments when needed.10% - Strategic and Financial Planning:Stays informed of market conditions, economic changes and industry trends and recommends appropriate claim strategy changes, as indicated.Works alongside VP of Claims to develop and execute strategic priorities.May develop, manage, and monitor budget.5% - Performs special projects or other duties as directed by management.Qualifications:Bachelor's Degree required, advanced degree in the legal or insurance fields preferred.Minimum 8 years' experience in professional liability claim handling, with prior management experience preferred.Experience as a practicing attorney a plus.Advanced organizational, planning and management skills with the ability to achieve results through others.Sound technical skills, analytical ability, high ethical standards, reasoned decisions, and strong operational focus.Ability to work independently in a fast paced, complex environment with aggressive deadlines.Ability to motivate, coach, train and develop staff.Ability to communicate effectively and professionally both verbally and in writing with various constituencies and at all levels, internally and externally.Willingness to travel, attend insurance and industry/business functions to promote and present a positive image of the Company.Valid driver's license required.Here at ProAssurance, we believe our team members are our most valuable asset. We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.For that reason, we partner with The Predictive Index (PI) - an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one's work style. The position you applied to may require completion of two assessments prior to being scheduled to interview with a hiring manager. Completion of the assessments is not required in order for your application to be reviewed and to speak with a Talent Acquisition team member. These assessments are Behavioral and Cognitive (internal candidates will only receive the Behavioral assessment), and each assessment takes less than 12 minutes to complete. After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox).Position Salary Range$110,923.00 - $183,041.00The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role.

LOCATION: Supports the Franklin, TN market and will work in the Franklin, TN office several days per weekMedicare Advantage positionThe Provider Contracting Lead Analyst serves as an integral member of the Provider Contracting Team and reports to the Provider Contracting Senior Manager. This role assists in developing the strategic direction and management of the day to day contracting and network management activities for a local given territory.Provides advanced professional input to complex Network Management assignments/projects. Develops and manages the physician/provider network. Develops programs to recruit, service, train, and reimburse physicians and providers. Solicits participation of physicians, hospitals, ancillary, institutional, and other health service providers to establish networks. Responsible for contracting, credentialing, relationships, and services. Serves as a communication link between prospective providers and the organizations. Negotiates contracts to develop networks. Designs and implements programs to maintain positive relationships between the health plan, physician, providers, and practice managers. Has knowledge of contracting process, contract management, network operations, Medicare fee schedules, financial terms, and metrics. Supports and provides direction to more junior professionals. Works autonomously, only requiring "expert" level technical support from others. Exercises judgment in the evaluation, selection, and adaptation of both standard and complex techniques and procedures. Utilizes in-depth professional knowledge and acumen to develop models and procedures, and monitor trends, within Network Operations. DUTIES AND RESPONSIBILITIES: Direct support to network management team members to facilitate evaluation and implementation of appropriate Medicare Advantage participation terms.Production and guidance on approved contract language for Medicare Advantage products by the contractorsEnsure appropriate legal department approval on non-standard contract terms.Monitoring adherence to policies and processes for managing Medicare Advantage hospital, facility and ancillary contracting responsibilities performed by the Tennessee contracting department.Timely submission of provider contract, demographic, credentialing, and other information to applicable Medicare Advantage departments.Review and corrective actions for accuracy of Medicare Advantage provider directories and listings.Produce reporting required by, and respond to requests from, Senior Segment related to the Medicare Advantage facility and ancillary participating providers.Coordination and tracking of necessary disclosure to / approval from Senior Segment leadership on key Medicare Advantage contract terms.Interface with Medicare Advantage Medical Economics team to ensure (1) due diligence performed on financial analysis on contract terms and network strategies, and (2) there is a uniform understanding of Medicare Advantage financial terms between key stakeholders (incl. Senior Segment and commercial health plan).Direct contracting relationship and negotiation for Tennessee facilities and ancillary providers (1) contracted specifically for the Tennessee market, (2) otherwise not participating for MA through a Cigna national contracting team (commercial or MA), (3) otherwise not participating though a local Tennessee commercial contract, or (4) as otherwise requested.Other responsibilities as assigned by the Medicare Contracting Senior Advisor (MPOSITION REQUIREMENTS: Bachelor's degree strongly preferred in the areas of Finance, Economics, Healthcare or Business related. Significant industry experience will be considered in lieu of a Bachelor degree.1+ years of Provider Contracting and Negotiating for Healthcare Hospital/Provider/Ancillary group experience required1+ years prior Provider Servicing experience strongly preferred Experience with Healthcare - Medicare Advantage, preferred Experience in developing and managing relationshipsUnderstanding and experience with hospital, managed care, and provider business models a plusTeam player with proven ability to develop strong working relationships within a fast-paced, matrix organization.The ability to influence audiences through strong written and verbal communication skills.Experience with formal presentations.Customer centric and interpersonal skills are required.Demonstrates an ability to maneuver effectively in a changing environment.Demonstrates problem solving, decision-making, negotiating skills, contract language and financial acumen.Proficient with Microsoft Office tools required.If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.