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Strategy Manager Salary in Fort Myers, FL

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EHS Specialist
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BioPharmaceutical Account Manager - Fort Myers, FL
Lundbeck, Fort Myers
Territory: Fort Myers, FL - Neurology Target area for territory is Fort Meyers - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Sarasota to Naples. SUMMARY:Are you a results-driven pharmaceutical sales professional looking to be part of a collaborative, agile and patient-focused organization? At Lundbeck, we are tirelessly dedicated to restoring brain health, so every person can be their best. Inspired and driven by our purpose, we are the only global biopharmaceutical company focused solely on brain diseases. We have a robust and innovative pipeline, bringing forward transformative therapies to address unmet needs in neurology and psychiatry. It is a very exciting time to join our team as we lead the way in creating positive customer experiences! As a BioPharmaceuticals Account Manager, you lead the promotion of our infusion product, driving demand creation by providing comprehensive clinical knowledge, executing sales and marketing strategies in the local market and partnering to deploy approved services necessary to meet the needs of each account/customer. Our Account Managers are adept at executing against the toughest commercialization challenges in today's rapidly changing environment and must demonstrate strong capability in the following areas: ESSENTIAL FUNCTIONS:Business Planning & Account Leadership - Ability to use digital tools and apply customer and data-based insights to build opportunities, develop strategy & tactics and prioritize resources to enhance territory effectiveness in competitive markets.Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior. Engage with multi-disciplinary customers using a total office call approach to communicate value proposition of a new delivery method.Customer Development - Entrepreneurial mindset to gain access, build and maintain productive internal and external relationships through effective communication and collaboration based on customer needs and organizational goals.Payer Access - Ability to grasp sophisticated reimbursement and distribution processes in a complex coverage landscape. Anticipates and communicates impact on product portfolio to key internal and external partners and effectively addresses payer access issues (Medicare, Medicaid, Commercial) using Lundbeck resources.Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities. 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Customer Development Manager - Field Service On PremiseFort Myers, FL, USA • Sarasota, FL, USA • St. Petersburg, FL, USA Req #30709Wednesday, April 3, 2024Who We Are: Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States. Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR. Coke Florida was named as a 2023 US Best Managed Company by Deloitte Private and The Wall Street Journal. This program recognizes outstanding U.S. private companies and the achievements of their management teams in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance. What We Offer: Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes: Total Wellness Programs including health, dental and vision plans 401K program with healthy company match Supplemental Life Insurance Three weeks of vacation pay, and 11 company paid holidays* Tuition reimbursement Employee Assistance Programs (EAP) Competitive compensation Coke Florida is searching for a Customer Development Manager "CDM" to work the Sarasota, Ft Myers and St Pete areas. What You Will Do: The Customer Development Manager "CDM" is a selling role that reports into Director, FSOP Customer Relationship Management. The main objective is to influence the customer at different levels within their organization to build relationships and grow our mutual businesses through the sell in of additional brands, packages and marketing programs. In addition, a successful Customer Development Manager would leverage a two-prong approach not only influencing the customer but also engaging the field team and building capabilities to support our field team in becoming a world class selling organization. This territory will cover Roles and Responsibilities: Focus on developing a portfolio of Foodservice and On Premise (FSOP) Key Account Customers for existing and prospective customers Meet with customer in accordance with detailed matrix timelines Negotiate contracts for new business and renegotiate contracts for existing customers Create both front line and Executive level presentations including but not limited to performance, category insights, marketing programs etc. Communicate with customer decision makers such as Business Owners Track and recap all customer calls in pre-established format Collaborate with internal Business Partners (PGM, Marketing, Finance, Sales Operations, Field Sales) to support the development and execution of programming that will accelerate incremental business and exceed program objectives; where applicable Conduct post promotional analysis measuring the success levels of for your designated customer area and provide feedback to leader on market trends Sell-in and implement local, regional and national marketing programs Work with Category Management to gain key market and customer insights Build front line engagement with your customer to cultivate productive business relationships which can include entertaining customers at events during evenings and weekends Assist in the creation of the look of success for customers and measure marketplace execution Build customer and selling capabilities within field organization For this role, you will need: At least 3 years of work experience in the consumer goods industry Experience working with Nielsen and other syndicated data Experience influencing effective negotiation and selling with retailer Additional Qualifications that will make you successful in this role: Bachelor's degree preferred Change agent who thrives in a fast pace, ever changing environment Direct Store Delivery (DSD) and/or beverage category experience preferred Strong communication skills (Listening, Speaking, Writing, Inquiring) Attention to detail Strong collaboration skills Analytical thinking (Strategic Thinking Systematically, Problem Solving) Consumer Goods and Beverage Industry knowledge Customer focused This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.Other details Job Family Commercial Leadership Job Function Customer Management Pay Type Hourly Apply NowinitStaticMap(true); Coke Florida is searching for a Customer Development Manager "CDM" to work the Sarasota, Ft Myers and St Pete areas. What You Will Do: The Customer Development Manager "CDM" is a selling role that reports into Director, FSOP Customer Relationship Management. The main objective is to influence the customer at different levels within their organization to build relationships and grow our mutual businesses through the sell in of additional brands, packages and marketing programs. In addition, a successful Customer Development Manager would leverage a two-prong approach not only influencing the customer but also engaging the field team and building capabilities to support our field team in becoming a world class selling organization. This territory will cover Roles and Responsibilities: Focus on developing a portfolio of Foodservice and On Premise (FSOP) Key Account Customers for existing and prospective customers Meet with customer in accordance with detailed matrix timelines Negotiate contracts for new business and renegotiate contracts for existing customers Create both front line and Executive level presentations including but not limited to performance, category insights, marketing programs etc. Communicate with customer decision makers such as Business Owners Track and recap all customer calls in pre-established format Collaborate with internal Business Partners (PGM, Marketing, Finance, Sales Operations, Field Sales) to support the development and execution of programming that will accelerate incremental business and exceed program objectives; where applicable Conduct post promotional analysis measuring the success levels of for your designated customer area and provide feedback to leader on market trends Sell-in and implement local, regional and national marketing programs Work with Category Management to gain key market and customer insights Build front line engagement with your customer to cultivate productive business relationships which can include entertaining customers at events during evenings and weekends Assist in the creation of the look of success for customers and measure marketplace execution Build customer and selling capabilities within field organization For this role, you will need: At least 3 years of work experience in the consumer goods industry Experience working with Nielsen and other syndicated data Experience influencing effective negotiation and selling with retailer Additional Qualifications that will make you successful in this role: Bachelor's degree preferred Change agent who thrives in a fast pace, ever changing environment Direct Store Delivery (DSD) and/or beverage category experience preferred Strong communication skills (Listening, Speaking, Writing, Inquiring) Attention to detail Strong collaboration skills Analytical thinking (Strategic Thinking Systematically, Problem Solving) Consumer Goods and Beverage Industry knowledge Customer focused Fort Myers, FL, USA Sarasota, FL, USA St. Petersburg, FL, USA
Marketing Project Manager
Priority Marketing, Fort Myers
A Marketing PROJECT MANAGER on the Client Relations Team is responsible for the planning, coordination and execution of projects and services for a portfolio of clients across a variety of industries. The role supports an experienced Client Services Director in developing and implementing marketing objectives and strategies to reach a client's goal(s).An ideal candidate should have the project management, analytical, organizational and decision-making skills necessary to assist in keeping projects on time and within budget.Overview of Duties & Responsibilities:Primary responsibilities of the Marketing Project Manager include: First 3-6 months: • Supporting the Client Services Manager/Director in coordinating projects and services for five-seven clients simultaneously• Gathering and assembling background information and analyses• Planning and managing projects and tasks within a project management software from beginning to end• Establishing clear and thorough direction for all departments to successfully execute their role(s) in the project • Organizing project assets• Developing and managing schedules/deadlines as well as project scope, timeline, and budget• Managing feedback and requests from internal and external stakeholders • Reviewing edits and updates for accuracy and best practices• Evaluating and monitoring campaign/project performance on an ongoing basis by analyzing key metrics and reviewing comprehensive reports• Attending and participating in client meetings• Preparing client-facing agendas, status updates and takeaways/follow-up• Supporting the Manger/Director in the development of estimates for existing clients• Observing discovery and proposal meetings with potential clients• Scheduling and preparing for meetings• Developing understanding of account innerworkings and client relationships• Providing event support as needed working closely with the agency's event staff• Establishing and maintain strong working relations with internal team members and external vendorsWithin 7-12 months (& beyond):• Responsibilities noted above• Leading select client meetings independently or with very little support? Note: Additional clients may be added to the Project Manager's portfolio based on capacity and scope• Providing proactive consultation to clients• Leading and executing day-to-day client activities, including responding to and initiating client phone calls and emails• Participating in new business meetings, proposal development and presentation• Developing and pitching campaign strategy, new tactics and ideas to clients Qualifications:A bachelor's degree in marketing, advertising, public relations, business administration or a related field, and at least three years of experience in the field.• Past work experience as a marketing/account coordinator or similar role.• Knowledge of traditional and digital marketing, content marketing, public relations and social media marketing required.• Experience in communicating with and presenting to clients, written and verbal, required.• Familiarity with social media management and advertising (Facebook, Instagram, LinkedIn, Twitter, Google My Business, Houzz) required.• Knowledge of WordPress, Canva, MailChimp, Constant Contact and experience in online review monitoring preferred but not required.Skill Set: • Excellent communication and interpersonal skills• High level of organization, prioritization and decision-making skills• Detail oriented and analytical• Strong work ethic and self-motivated• High computer competency (Office 365 Suite, Project Management Tools, Adobe Acrobat)• Outgoing and comfortable engaging in social situations• Professional conduct within and outside office while conducting agency business
Assistant Resort General Manager
Sun Communities, Fort Myers
Siesta Bay (SIE) Fort Myers, FL, US Regular Full Time Are you a customer service professional looking to take your talents in a more entrepreneurial direction? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for an Assistant Resort General Managerwith a real knack for great customer service. If you like the idea of helping to build and maintain a first-class RV resort community and you have the qualifications and background we're looking for, we want to talk to you! OVERVIEW As an Assistant Resort General Manager, you'll assist the GM with operations and the continued profitability of the resort, and serve as the day-to-day point of contact for guests and residents. You'll be on-call 24 hours/day and handle everything from administrative activities, marketing, leasing and home sales, to property maintenance, budgeting, human resource management and, most importantly resident and guest relations. JOB DUTIES Ensure guests and residents receive the highest levels of customer service consistent with Sun's Customer Service philosophy. Handle and resolve resident and guest complaints, inquiries and issues in a timely and professional manner. Monitor, code, and approve all invoices; maintain petty cash and activity accounts while adhering to Sun's cash handling policies. Enforce resort rules and regulations. Promote and market resort to guests; ensure overall resort appearance is well maintained and groomed to Sun's curb appeal standards. Handle and report emergencies that may arise onsite. Coordinate team member selection, training, scheduling and development of direct reports and ensure all team members comply with appropriate policies and procedures. Oversee and account for balancing of income nightly. Coordinate timely distribution of rental increase and lease renewal notices (if applicable). Market models, pre-owned, and brokered homes for sale in the resort. Manage rent collection process, including collecting, posting and depositing income from leasing of rental sites; ensure bad debt is submitted to collections. Review residency applications and approve or deny residency. Report deficiencies, which would adversely affect the operation of the resort, to the RVP. Assist with developing marketing strategies and maintaining effective advertising to attract prospective guests to resort. Complete market surveys and insurance inspections as required. Initiate and maintain local dealer relationships. Coordinate and follow-up on service requests. Assist with preparation of annual operating budget. Review monthly property accounting reports and compile reports for Accounting; prepare monthly explanation of P&L variances. Select, supervise, and review all contractual services as directed. All other duties as assigned. REQUIREMENTS High School Diploma or GED Minimum of 2 years property/resort management experience, including 2 years supervisory experience Previous sales & leasing experience, preferred General knowledge of maintenance Solid negotiation skills Ability to thrive in a fast-paced environment Working knowledge of basic accounting principles Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law Basic computer proficiency including email, internet and Microsoft Office Suite; experience using Yardi and/or RMS, a plus Flexibility to respond to resort needs during non-business hours REWARDING BENEFITS At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility. Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family Comprehensive Dental Plan Vision Plan Voluntary Health and Dependent Care Reimbursement Accounts Life and Accidental Death and Dismemberment Insurance Short and Long-Term Disability Coverage 401(k) Plan with Sun matching contribution Paid Parental Leave Employee Assistance Program Identity Theft Insurance Legal Assistance Plan Pet Insurance Tuition Reimbursement program providing financial support to team members who further their formal education Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty Job Reference: 129453 ACCESSIBILITY ASSISTANCEIf you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [email protected]. "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job. California Team Member Privacy NoticeJob Segment: General Manager, Manager, Management
Human Resources Associate- Internship Program
SCOTLYNN, Fort Myers
Summary The HR Associate position supports the People Strategy prioritizing Customer Care, High Value Transactional Processing and Overall Projects as determined by quarter. As identified, coordination and administrative support to the People team as projects are initiated. The HR Associate role is to learn, roll up the sleeves and offer help as needed to keep the projects going, keep efforts organized and have fun. Collaborates by offering help no matter what the task among the People team relative to Talent Management, Total Rewards, Payroll, and Executive Office support. Primary Responsibilities Customer Care -Learn and then serve and support employees as they have questions, concerns and issues requiring support and care relative to their peoples needs. Email, in-person, help-desk tools. -Offer presence and HR representation during company teaming and events -Help define and demonstrate within the company what Customer Care means to Scotlynn as we evolve as a company. Ensure care to our employees as they are onboarded and to those we look to attract to Scotlynn. Frist impressions are everything. Treat all who need our services with kindness, care, and respect. Project Work Supporting the People Strategy -Support the People Strategy with hands-on daily work to keep projects on track and help other team members wherever needed. Work in a team environment being collaborative as projects get assigned, executed, and completed. -Continuous improvement is critical as we continue to grow; always look for ways to do things better, more efficiently while keeping a simple mindset on how we get work completed. -Exhibit energy and enthusiasm everyday as work gets completed. If you need work and have free time, just ask for more. -Refer to the project list that has been developed for the Associate role. High Value Transactional Work -Day to day processing of important work that impacts our teammates and their pay, benefits, and life changes. This includes our onboarding process, orientation and creating a great first impression and experience for new hires. -Assist in ensuring customer care and critical work is completed during peak times, vacations and change in HR talent. Commitment to roll up the sleeves mindset and teamwork is paramount, and we all jump in together to get the work completed. -Actively learn and expand the Kronos (payroll, talent management system) knowledge, work to hone your knowledge especially in areas you will actively be using. -Support the data sharing and development of regular reporting and ad hoc as requests come in. Knowledge and Skill Requirements Actively working toward a bachelors degree in business management, Human Resource Management. Prior HR intern experience is ideal yet not required.Organizational and time management skillsWhile being developed, can be resourceful, learn on the fly, seek solutions to bring along with the challenges.Technically skilled and comfortable with learning new technology.Ability to multi-task, prioritize work and focus to see projects through to completion.Strong positivity, interpersonal savvy, and communication skills.Positive visibility and presence are required to maintain a professional demeanor & appearance on behalf of the company internally and in the public. Working Conditions Working conditions are normal for an office environment Scotlynns Commitments At Scotlynn, We Are Committed To Providing Equal Opportunity In All Employment Aspects And Value A Diverse And Inclusive Culture. Scotlynn Is An Equal Opportunity Employer. Additional Information Include #SucceedwithScotlynn When Answering The Questionnaire To Show Your Desire To Join Our Team!
Retail Sales Specialist - Computing
Best Buy, Fort Myers
As a Retail Sales Specialist in our computers department, you’ll engage with customers to understand their needs, preferences, and budget while providing expert advice and recommendations. We’ll provide you with the resources to maintain expertise on products in the department, including specifications, features and benefits. You’ll be responsible for delivering profitability by achieving revenue, margin, solutions and operational targets. You’ll also work closely with other sales floor employees to demonstrate, promote and sell products and services.What you’ll doHelp customers in the computers department, achieving team and individual sales goalsStay informed about technology trends and product releases through continuous learning and developmentField customer inquiries, complaints and returns professionally, ensuring a positive shopping experienceUse effective time management strategies to prioritize daily tasks and responsibilitiesMaintain department merchandising and readiness to serve customersCoach other sales floor employees on how to be successful in the categoryBasic qualificationsWorking and thriving in a fast-paced, team-oriented environmentWorking a flexible schedule that matches your availability (weekends, nights, holidays, etc.)What’s in it for youWe’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:Competitive payGenerous employee discountFinancial savings and retirement resourcesSupport for your physical and mental well-beingAbout usAs part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
General Manager
New TSI FL Holding LLC, Fort Myers
New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida and Switzerland. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity. ROLES AND RESPONSIBILITIES The General Manager is responsible for ensuring an efficient and effective operation with a focus on driving net revenue gain through net membership gain, steady increase of average dues, and ancillary growth. The General Manager will manage all profit and loss statements and make decisions that will positively impact the business. The General Manager will report to the Regional Leader and will regularly receive guidance and direction from the Regional Fitness Director. The General Manager will directly manage the development of all other club managers, a team of sales professionals, and any other employees in the club who do not report to another manager. Below is a list of responsibilities that identify success in the role as a General Manager, additional duties may be assigned. PERFORMANCE MANAGEMENT Hold yourself and your team accountable to high standards of operational excellence. Assess club team member performance and provide situational leadership with ongoing and constructive feedback/development in order to drive profitability through service, sales, and key performance indicators. Willingness to have courageous conversations with team members and effectively handle disciplinary measures as needed in accordance with company policy. Lead the creation of a results-driven culture by setting clear expectations, holding employees accountable, and setting goals that focus on key drivers for success. Exhibit the ability to lead and inspire cooperation, mold opinion, and influence behavior by utilizing a business acumen mentality. Set direct and clear SMART goals for self and team. Schedule and direct regular meetings and events to share information, set and review goals, increase morale, and review business processes. Ensure company quantitative and qualitative metrics, guidelines, and standards are measured for efficiency and effectiveness; provide coaching to course correct behaviors, hold self and other accountable and adjust business plans as needed. SALES ANALYSIS AND RESULTS Achieve monthly and annual membership/fitness financial goals by strategically planning weekly activities in alignment with department objectives and initiatives including New Sales, Net Gain Goals, Cancellation Targets, Active Client Penetration, and Fitness Orientation appointment booking and conversion. Review and analyze club revenue and sales goals (Membership/Fitness); use data to project sales, determine profitability, and set/adjust targets as needed. Proactively address business trends utilizing reports and other Company provided resources to execute a successful business strategy. Evaluate market trends and partner with senior management and the fitness team to strategize and implement innovations that improve sales, productivity, and profit. FINANCIAL MANAGEMENT & BUDGETING Evaluate and monitor forecasted budgets to achieve financial objectives. Monitor and approve club Profit and Loss expenses, with a strong emphasis on labor and payroll. Manage payroll budgets and ensure timely and accurate processing of payroll taking into consideration budgeted hours by position/department holding employees accountable to policies (i.e., working scheduled hours, punching in and out for shifts), and complying with all federal, state, and local labor laws. EMPLOYEE RECRUITMENT AND DEVELOPMENT Own the recruitment, training, and development of qualified club personnel to a standard of excellence, by utilizing the resources provided by NYSC (i.e., ATS, LMS and HRIS systems). Onboard new employees utilizing proper immersion plans to ensure clear expectations while setting them up for success. Identify opportunities for improvement through implementing trainings, strategies, policies, goals, and other resources to maximize productivity and morale. Develop an effective succession planning strategy. Source, interview, and qualify applicants in a timely manner leveraging the ATS and internal/external resources available. CLUB OPERATIONS Organize and supervise the work and schedules of the club team. Ensure that all facility and equipment walkthroughs are completed daily and in accordance with the hourly schedules to ensure physical facilities and equipment are operational, clean and organized, and comply with safety and environmental codes and ordinances. Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc. Partner with Regional Leader and the facilities team to resolve any incidents as needed. Increase sales/KPIs and minimize operating expenses by driving all revenue departments, staffing support, expense control, facility management, and customer service. Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional). Accountability of teams business deliverables by setting targets, following up, providing feedback and support for progress. Collaborate with all departments of the club to achieve interdepartmental synergy. Strategically plan daily/weekly/monthly fitness and membership activities to drive revenue, customer retention, and premium customer experience by collaborating with team members, Regional Leadership and Corporate Support teams. Foster outreach activities to enhance community involvement. CUSTOMER SERVICE Promote, maintain, and protect the customer experience by empowering employees to be solution-oriented and consistently deliver on our mission, values, and guiding principles. Build meaningful and intentional connections by spending time on the floor interacting in a positive and engaging fashion to ensure employees, members, and guests feel valued and appreciated. Being a hands-on confident manager that is resourceful, available, approachable, friendly, and willing to help to resolve issues/inquiries in a timely manner. COMMUNICATION Maintain open and effective communication with employees, supervisors, and peers by communicating and explaining new directives, policies, and/or procedures. Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media). Foster a culture of open communication, collaboration, and respect among team members, departments, and stakeholders. Ensure that all communication channels, including email, phone, and in-person interactions, are professional, timely, and effective. Ability to actively listen, have meaningful and courageous conversations, ensure timely follow-up, escalate and cascade information, and ask clarifying questions accordingly. PRODUCT KNOWLEDGE Understand and experience our diverse products, features, and services offered to educate and invite others to experience. Stay abreast of industry trends, competition, and best practices. Educate club team on the principles of the brand standards by being a brand ambassador, ensuring brand consistency, and understanding the importance of value propositioning. PROBLEM SOLVING Work to resolve issues that affect the service, efficiency, and productivity of the club. Resolve customer complaints by providing customer service-focused solutions to members in a timely manner. Partner with management team to identify and remove barriers to driving results. Effectively manage conflict, appropriately escalating and de-escalating as necessary to provide win-win solutions for both employees and members/guests. POSITION REQUIREMENTS & EXPERIENCE 3-5 years of management in a fitness, hospitality, or retail environment, including direct experience in profit and loss management, revenue generation, staffing/recruiting, and employee onboarding/retention/development. Bachelors degree in business, sales, marketing, finance, or a related field preferred, but not necessary. Child & Adult AED/CPR certified. Excellent business acumen skills (i.e., supervisory, leadership, analytical, decision-making, problem-solving). A sense of urgency regarding customer service and sales results, with proven negotiation skills. Superior managerial, communication, and interpersonal skills. Highly organized with a detail-orientation and proven follow-up skills. Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency. Demonstrated competence in the implementation of business strategies, using sound business judgment and innovative solutions, taking into consideration both the business, employees, and member/guest needs. Excellent math skills to conduct data analysis and analyze Profit and Loss statements. Thorough understanding of the companys products and services, and those of immediate competitors in the surrounding market. A proven track record of managing inventory and purchasing, including a successful relationship with suppliers to ensure maximum efficiency in meeting expectations. Ability to create a positive team culture with adherence to brand standards. Prior experience with a CRM, LMS, HRIS, and Microsoft Office is a plus. Prolonged periods of standing/sitting at a desk and working on a computer. Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, NYSC has specific scheduling guidelines for this position. Employees are required to work the last day of the month. NYSC does not authorize vacation time in the month of January. Ability to work days, nights, holidays, and weekends according to the needs of the business. Overnight travel for district meetings may be required on an occasional basis. This position has a rotating schedule with opening and closing hours, weekday and weekend shifts and is subject to change based on the needs of the business.
Assistant General Manager
New TSI FL Holding LLC, Fort Myers
New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida and Switzerland. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. We work with passion and integrity, and we always treat others with appreciation and respect. ROLES AND RESPONSIBILITIES The Assistant General Manager (AGM) is a non-exempt position. The AGM, in partnership and support of the General Manager (GM), ensures the efficient and effective operation of their club with a focus on driving net revenue gain through net membership gain, steady increase of average dues, and ancillary growth. The AGM does not have direct reports. The GM will be responsible for the performance management of all club positions. The AGM will assist in the development of the club employees. The AGM will support in managing all elements of the clubs profit and loss statements and ensure consistent execution of the management daily workflow. Below is a list of responsibilities that identify success in the role as an Assistant General Manager, additional duties may be assigned. PERFORMANCE MANAGEMENT Hold yourself and your team accountable to high standards of operational excellence. Support team development through coaching in the moment opportunities to provide helpful guidance and feedback in order to drive profitability through sales and key performance indicators. Assist in the assessment of employee performance and provide ongoing and constructive feedback in a timely manner, focusing on internal development. Ability to have courageous conversations while handling the discipline of employees as needed and in accordance with company policy. Develop and establish rapport with fellow employees utilizing a situational leadership mentality. SALES ANALYSIS AND RESULTS Support the GM in achieving club revenue plans, including EBITDA, net member gain, and net electronic funds transfer (EFT), through reviewing operational reports and records, and monitoring club profitability. Work with GM to review and analyze club sales on a daily/weekly/monthly basis. Use data to project sales, determine profitability, and set revenue/retention goals. In partnership with the GM, assess new business opportunities utilizing reports and other Company provided resources to execute a successful business strategy. Evaluate market trends and partner with GM to strategize and implement innovations that improve sales, productivity, and profit. EMPLOYEE RECRUITMENT AND DEVELOPMENT Own the recruitment, training, and development of qualified club personnel to a standard of excellence in conjunction with the GM, by utilizing the resources provided by NYSC (i.e., NYSC-U ClubConnect, etc.). Onboard new employees utilizing proper immersion plans to ensure clear expectations while setting them up for success. Create an open environment where employees are empowered to ask questions and continue to progress along their Learning Journey. Identify opportunities for improvement through implementing trainings, strategies, policies, goals, and other resources to maximize productivity and morale. Set direct and clear SMART goals for self and team. Support the GM with sourcing, interviewing, and qualifying applicants in a timely manner leveraging UKG Ready and internal/external resources available. LEADERSHIP Continuously model and promote the NYSC mission and values with pride and integrity. Promote the creation of a results-driven culture by setting clear expectations, holding employees accountable, and setting goals that focus on key drivers for success. Lead by example, always approaching your work with our core values and the mentality of a service-based leader. Be a hands-on manager by spending time on the floor interacting in a positive and engaging fashion with employees, members, and guests. Exhibit the ability to inspire cooperation, mold opinion, and influence behavior by utilizing a business acumen mentality. CLUB OPERATIONS Confirm that Member Experience Walkthroughs (MEW) and Figure 8s are completed daily to ensure all customer-facing issues are dealt with in a timely basis. Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc. Schedule and direct regular meetings and events to share information, set and review goals, increase morale, and review business processes in absence of the GM. Inspect clubs to ensure that adequate security exists and that physical facilities comply with safety and environmental codes and ordinances. Partner with GM to resolve any incidents as needed. Support the GM to increase sales/KPIs and minimize operating expenses by driving all revenue departments, staffing support, expense control, facility management, and customer service. Drive membership sales to exceed last years results and achieve targets. Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional). Foster outreach activities to enhance community involvement. Ensure a consistently clean club and a friendly/inviting customer experience. Perform all basic system transactions pertaining to member enrollment/retention/cancellations. Organize and supervise the work and schedules of the club team in absence of GM. Ensure a 24/7/365 clean and presentable club and a friendly/inviting customer experience. CUSTOMER SERVICE Support the development of a customer service culture and mindset to achieve an exceptional customer experience. Promote, maintain, and protect the customer experience by empowering employees to create an excellent customer service experience. COMMUNICATION Maintain open and effective communication with employees, supervisors, and peers by communicating and explaining new directives, policies, and/or procedures. Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media). PRODUCT KNOWLEDGE Maintain knowledge of market, competition, best practices, and trends in sales techniques and strategies. Maintain an active lifestyle and passion for fitness. Educate club team on the principles of the brand by being a brand ambassador and ensuring brand consistency. PROBLEM SOLVING Work with the GM to resolve issues that affect the service, efficiency, and productivity of the club. Resolve customer complaints by providing customer service-focused solutions to members in a timely manner. Partner with management team to identify and remove barriers to driving results. Effectively manage conflict, appropriately escalating and de-escalating as necessary to provide win-win solutions for both employees and members/guests. REQUIRED SKILLS AND ABILITIES Excellent business acumen skills (i.e., supervisory, leadership, analytical, decision-making, problem-solving). A sense of urgency regarding customer service and sales results, with proven negotiation skills. Superior managerial, communication, and interpersonal skills, with an emphasis in English. Highly organized with a detail-orientation and proven follow-up skills. Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency. Demonstrated competence in the implementation of business strategies, using sound business judgment and innovative solutions, taking into consideration both the business, employees, and member/guest needs. Excellent math skills to conduct data analysis and analyze Profit and Loss statements. Thorough understanding of the companys products and services, and those of immediate competitors in the surrounding market. EDUCATION AND EXPERIENCE 2-3 years of management/supervisory experience in a fitness, hospitality, or retail environment, including direct experience in profit and loss management, revenue generation, staffing/recruiting, and employee onboarding/retention/development. Bachelors degree in business, sales, marketing, finance, or a related field preferred, but not necessary. Comfortable leading outreach and referral activities that will generate leads, contacts, and appointments. Successful track record of working in a team-oriented environment. Ability to handle challenging member issues with patience, tact, and the utmost professionalism. Child & Adult AED/CPR certified. Prior experience with a CRM, LMS, UKG Ready, and Microsoft Office is a plus. PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer. Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, NYSC has specific scheduling guidelines for this position. Employees are required to work the last day of the month. NYSC does not authorize vacation time in January. Ability to work days, nights, holidays, and weekends according to the needs of the business. This position has a rotating schedule with opening and closing hours, weekday and weekend shifts and is subject to change based on the needs of the business.
Senior Accountant
DGPerry CPAs + Advisors, Fort Myers
Join a winning team at a growing firm!DGPerry, a certified public accounting firm with nine office locations in Ohio, Pennsylvania, New York and Florida. We are committed to providing the highest quality accounting, auditing, tax, and business advisory services to our clients. Our firm employs more than 180 team members with a wide range of experience and skills, serving businesses in various industries. We're looking to add a Senior Accountant to our Fort Myers, FL team!Every day, DGPerry helps its clients navigate through life and business events, develop tailored strategies to maximize profits, minimize risk, and plan for long-term success. As a team member at DGPerry, not only will you be a vital part of a client's team, but you will also achieve your own personal growth and professional goals. You will enhance your technical skills, build your network, discover new industries, and gain confidence with the support of the DGPerry team. A career with the DGPerry tax team will provide you with the opportunity to provide a range of tax services and business advice to a variety of clients from small, fast growing business to large entities. DGPerry uses the latest cloud-based technology allowing you the opportunity to assist with projects throughout the firm.Primary duties include:Ability to prepare and review complicated and complex corporate, partnership, and individual income tax returns.Recognize, identify, and research tax issues in order to summarize results and propose resolutionsManage projects, workflows, and be able to multi-task and prioritizeInterpret and understand tax law changes and the impact on clientsUnderstand and analyze business financial statementsDemonstrate knowledge in tax aspects of business transaction issues, including shareholder transactionsAssist partners and managers in consulting with closely held business and individual clients on financial and tax planning mattersCommitment to business activities and building relationships in the communityCandidates must possess the following qualifications:Bachelor's or Master's Degree in AccountingThree years of experience in tax at a public accounting firmValid CPA license preferred but not requiredPossess good analytical and problem solving skillsProficiency with all Microsoft applications and QuickBooksPositive attitude, strong interpersonal skills, and excellent communication skillsAbility to maintain strict confidentiality, strong ethics and business conductAbility to evaluate situations and modify behavior accordinglyAbility to multitask and prioritize, strong organizational skills and attention to detailAbility to develop and maintain positive relationships through all levels of the organizationDemonstrates ability to take initiative and exercise time management skillsWe value our team members and offer a very competitive salary and benefits package including health insurance, 401(k) match, generous paid time off, CPA Exam incentive program, paid continuing professional education, reasonable seasonal hours, and paid time for involvement in community networking events. DGPerry is an equal opportunity employer and offers a relaxed, enjoyable work environment where we believe in and respect a work life balance for our team. A full listing of team member benefits can be found below:Generous paid time offPaid holidaysFlexible schedule401(k) Plan with generous company matchHealth, vision, dental, life, and disability insurance optionsHealth savings accountReasonable seasonal hoursAbility to contribute to firm growthSemi-annual performance reviews with bonus opportunitiesAnnual salary increasesCPA incentive programProfessional development assistanceOpportunities for advancementEOEDGPerry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Please use the following links to learn more about E-Verify and Immigrant and Employee Rights: https://dgperry.com/wp-content/uploads/2023/10/E-Verify-Participation-Poster.pdf; https://dgperry.com/wp-content/uploads/2023/10/Right-to-Work-Poster.pdf