Contact Manager Salary in Fort Myers, FL

What you'll do atPosition Summary...We are looking for people who take pride in their work to join our team. You help shape our member's entire shopping experience by giving them a positive first and last impression.In the member assist - cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available. You will also assist our members with their club pick up orders, helping them load their vehicles, and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.You will sweep us off our feet if:• You thrive in fast-paced environments• You're a multi-tasker at heart• You keep member satisfaction as your top priority• You can stand for long periods of time while assisting members quickly and accurately• You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellenceYou will make an impact by:• Maintaining a positive attitude by smiling, greeting and thanking members • Providing exceptional customer service to members across the club as needed, answering any questions they may have• Maintaining a clean, neat, and member-ready areaThe member assistant - cart attendant is a great way to start a fulfilling career at Sam's Club. Apply now!The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.What you'll do...Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example, out of stock); offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services.Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Retail experience including operating cash register, Working with mobile retail applicationsPrimary Location...5170 S CLEVELAND AVE, FORT MYERS, FL 33907-2142, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

Come join our awesome team as a Full-Time Culinary Director/CDM at The Preserve. We're offering a great work environment and a flexible schedule!The Preserve is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.Responsible for the overall operation of the Dining Services Department and meeting/exceeding the Dining Services hospitality and service standards; provide quality food service meeting nutritional and individual needs of the residents as per physicians orders, resident care plans and in accordance with all State and Federal regulations. Ability to meet budgetary guidelines, forecast necessary department needs; staffing; food ordering and delivery; sanitation standards in accordance with facility policies. Train, supervise and manage all members of the Dining Services Team. Essential Duties and ResponsibilitiesThe following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.Develops and implements food services policies and procedures and job descriptions.Manage administration of personnel functions of the Culinary Department: recruits, interviews, and hires department personnel; supervises orientation; counsels and/or disciplines Associates on infractions of established rules; terminates Associates when needed; conducts exit interviews of department personnel.Attends education and training sessions to improve knowledge and skills as the Culinary Director (CDM).Participates in facility meetings as required.Directs resident nutritional needs planning program. Plans menus and menu cycles according to cultural and regional food preferences, resident dietary guidelines according to State and Federal regulations. Adjusts recipes to appropriate yield and implements substitutions of menu items as needed. Attends and participates in resident care conferences, to include Quarterly, Annual and Initial Assessments; completing MDS (nutritional section), nutritional assessments, and all documentation necessary for compliance with State and Federal regulations.Contacts designated residents and/or families through routine and special visits; documents all pertinent dietary information (ie.,diet changes, eating habits and order changes).Coordinates dietary services with Nursing Department goals concerning individual resident nutritional needs in accordance with physician's orders.Maintains residents' meal tray cards and dietary profile as needed.Observes meal service in dining area; obtain resident feedback on food quality, taste, appearance, temperature and service.Ensures sanitation and safety standards are maintained plan and update cleaning schedules and complete follow through of all plans in place.Supervises and assists in workflow and food handling techniques of staff throughout meal preparation and service.Plan and Coordinate Culinary Service functions in cooperation with other departments' traditional facility celebrations, activities, or special events; develops and maintains system for food preparation.Develops food services budgets and monitors adherence to the budget. Initiates corrective action when food services costs deviate from the budget.Oversees the inventory and the ordering food and chemical supplies for the kitchen.Establish and maintain an accurate system for the tracking of meals served.Negotiates and signs food service agreements with vendors and reviews annually.Prepares departmental budget. Monitors monthly expenditures to include explanation of significant variances to ensure compliance with budget.Assists other departments to ensure an organized and uniform system of services to residents.Evaluates and recommends equipment purchases according to established procedures.Prepares departmental objectives based on sound financial analysis, keeps work records and schedules, prepares department budgets, requisitions supplies, monitors inventory and establishes appropriate controls.Work as liaison with Consulting Dietician in meeting all State and Federal guidelines.Monthly operations reports.Supervises catering.Other duties as assigned by the Supervisor.Supervisory ResponsibilitiesManages subordinate supervisors who supervise additional employees in the Dining Services department.Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Educational Requirements and ExperienceBachelor's degree in culinary arts program preferred.Certified as Dietary Manager required.Minimum of two years Healthcare experience.Must have successfully completed food safety training.Take pride in helping others, and join us today!At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.#VOANS

A Marketing PROJECT MANAGER on the Client Relations Team is responsible for the planning, coordination and execution of projects and services for a portfolio of clients across a variety of industries. The role supports an experienced Client Services Director in developing and implementing marketing objectives and strategies to reach a client's goal(s).An ideal candidate should have the project management, analytical, organizational and decision-making skills necessary to assist in keeping projects on time and within budget.Overview of Duties & Responsibilities:Primary responsibilities of the Marketing Project Manager include: First 3-6 months: • Supporting the Client Services Manager/Director in coordinating projects and services for five-seven clients simultaneously• Gathering and assembling background information and analyses• Planning and managing projects and tasks within a project management software from beginning to end• Establishing clear and thorough direction for all departments to successfully execute their role(s) in the project • Organizing project assets• Developing and managing schedules/deadlines as well as project scope, timeline, and budget• Managing feedback and requests from internal and external stakeholders • Reviewing edits and updates for accuracy and best practices• Evaluating and monitoring campaign/project performance on an ongoing basis by analyzing key metrics and reviewing comprehensive reports• Attending and participating in client meetings• Preparing client-facing agendas, status updates and takeaways/follow-up• Supporting the Manger/Director in the development of estimates for existing clients• Observing discovery and proposal meetings with potential clients• Scheduling and preparing for meetings• Developing understanding of account innerworkings and client relationships• Providing event support as needed working closely with the agency's event staff• Establishing and maintain strong working relations with internal team members and external vendorsWithin 7-12 months (& beyond):• Responsibilities noted above• Leading select client meetings independently or with very little support? Note: Additional clients may be added to the Project Manager's portfolio based on capacity and scope• Providing proactive consultation to clients• Leading and executing day-to-day client activities, including responding to and initiating client phone calls and emails• Participating in new business meetings, proposal development and presentation• Developing and pitching campaign strategy, new tactics and ideas to clients Qualifications:A bachelor's degree in marketing, advertising, public relations, business administration or a related field, and at least three years of experience in the field.• Past work experience as a marketing/account coordinator or similar role.• Knowledge of traditional and digital marketing, content marketing, public relations and social media marketing required.• Experience in communicating with and presenting to clients, written and verbal, required.• Familiarity with social media management and advertising (Facebook, Instagram, LinkedIn, Twitter, Google My Business, Houzz) required.• Knowledge of WordPress, Canva, MailChimp, Constant Contact and experience in online review monitoring preferred but not required.Skill Set: • Excellent communication and interpersonal skills• High level of organization, prioritization and decision-making skills• Detail oriented and analytical• Strong work ethic and self-motivated• High computer competency (Office 365 Suite, Project Management Tools, Adobe Acrobat)• Outgoing and comfortable engaging in social situations• Professional conduct within and outside office while conducting agency business

Siesta Bay (SIE) Fort Myers, FL, US Regular Full Time Are you a customer service professional looking to take your talents in a more entrepreneurial direction? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for an Assistant Resort General Managerwith a real knack for great customer service. If you like the idea of helping to build and maintain a first-class RV resort community and you have the qualifications and background we're looking for, we want to talk to you! OVERVIEW As an Assistant Resort General Manager, you'll assist the GM with operations and the continued profitability of the resort, and serve as the day-to-day point of contact for guests and residents. You'll be on-call 24 hours/day and handle everything from administrative activities, marketing, leasing and home sales, to property maintenance, budgeting, human resource management and, most importantly resident and guest relations. JOB DUTIES Ensure guests and residents receive the highest levels of customer service consistent with Sun's Customer Service philosophy. Handle and resolve resident and guest complaints, inquiries and issues in a timely and professional manner. Monitor, code, and approve all invoices; maintain petty cash and activity accounts while adhering to Sun's cash handling policies. Enforce resort rules and regulations. Promote and market resort to guests; ensure overall resort appearance is well maintained and groomed to Sun's curb appeal standards. Handle and report emergencies that may arise onsite. Coordinate team member selection, training, scheduling and development of direct reports and ensure all team members comply with appropriate policies and procedures. Oversee and account for balancing of income nightly. Coordinate timely distribution of rental increase and lease renewal notices (if applicable). Market models, pre-owned, and brokered homes for sale in the resort. Manage rent collection process, including collecting, posting and depositing income from leasing of rental sites; ensure bad debt is submitted to collections. Review residency applications and approve or deny residency. Report deficiencies, which would adversely affect the operation of the resort, to the RVP. Assist with developing marketing strategies and maintaining effective advertising to attract prospective guests to resort. Complete market surveys and insurance inspections as required. Initiate and maintain local dealer relationships. Coordinate and follow-up on service requests. Assist with preparation of annual operating budget. Review monthly property accounting reports and compile reports for Accounting; prepare monthly explanation of P&L variances. Select, supervise, and review all contractual services as directed. All other duties as assigned. REQUIREMENTS High School Diploma or GED Minimum of 2 years property/resort management experience, including 2 years supervisory experience Previous sales & leasing experience, preferred General knowledge of maintenance Solid negotiation skills Ability to thrive in a fast-paced environment Working knowledge of basic accounting principles Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law Basic computer proficiency including email, internet and Microsoft Office Suite; experience using Yardi and/or RMS, a plus Flexibility to respond to resort needs during non-business hours REWARDING BENEFITS At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility. Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family Comprehensive Dental Plan Vision Plan Voluntary Health and Dependent Care Reimbursement Accounts Life and Accidental Death and Dismemberment Insurance Short and Long-Term Disability Coverage 401(k) Plan with Sun matching contribution Paid Parental Leave Employee Assistance Program Identity Theft Insurance Legal Assistance Plan Pet Insurance Tuition Reimbursement program providing financial support to team members who further their formal education Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty Job Reference: 129453 ACCESSIBILITY ASSISTANCEIf you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [email protected]. "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job. California Team Member Privacy NoticeJob Segment: General Manager, Manager, Management

New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida and Switzerland. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. We work with passion and integrity, and we always treat others with appreciation and respect. ROLES AND RESPONSIBILITIES The Assistant General Manager (AGM) is a non-exempt position. The AGM, in partnership and support of the General Manager (GM), ensures the efficient and effective operation of their club with a focus on driving net revenue gain through net membership gain, steady increase of average dues, and ancillary growth. The AGM does not have direct reports. The GM will be responsible for the performance management of all club positions. The AGM will assist in the development of the club employees. The AGM will support in managing all elements of the clubs profit and loss statements and ensure consistent execution of the management daily workflow. Below is a list of responsibilities that identify success in the role as an Assistant General Manager, additional duties may be assigned. PERFORMANCE MANAGEMENT Hold yourself and your team accountable to high standards of operational excellence. Support team development through coaching in the moment opportunities to provide helpful guidance and feedback in order to drive profitability through sales and key performance indicators. Assist in the assessment of employee performance and provide ongoing and constructive feedback in a timely manner, focusing on internal development. Ability to have courageous conversations while handling the discipline of employees as needed and in accordance with company policy. Develop and establish rapport with fellow employees utilizing a situational leadership mentality. SALES ANALYSIS AND RESULTS Support the GM in achieving club revenue plans, including EBITDA, net member gain, and net electronic funds transfer (EFT), through reviewing operational reports and records, and monitoring club profitability. Work with GM to review and analyze club sales on a daily/weekly/monthly basis. Use data to project sales, determine profitability, and set revenue/retention goals. In partnership with the GM, assess new business opportunities utilizing reports and other Company provided resources to execute a successful business strategy. Evaluate market trends and partner with GM to strategize and implement innovations that improve sales, productivity, and profit. EMPLOYEE RECRUITMENT AND DEVELOPMENT Own the recruitment, training, and development of qualified club personnel to a standard of excellence in conjunction with the GM, by utilizing the resources provided by NYSC (i.e., NYSC-U ClubConnect, etc.). Onboard new employees utilizing proper immersion plans to ensure clear expectations while setting them up for success. Create an open environment where employees are empowered to ask questions and continue to progress along their Learning Journey. Identify opportunities for improvement through implementing trainings, strategies, policies, goals, and other resources to maximize productivity and morale. Set direct and clear SMART goals for self and team. Support the GM with sourcing, interviewing, and qualifying applicants in a timely manner leveraging UKG Ready and internal/external resources available. LEADERSHIP Continuously model and promote the NYSC mission and values with pride and integrity. Promote the creation of a results-driven culture by setting clear expectations, holding employees accountable, and setting goals that focus on key drivers for success. Lead by example, always approaching your work with our core values and the mentality of a service-based leader. Be a hands-on manager by spending time on the floor interacting in a positive and engaging fashion with employees, members, and guests. Exhibit the ability to inspire cooperation, mold opinion, and influence behavior by utilizing a business acumen mentality. CLUB OPERATIONS Confirm that Member Experience Walkthroughs (MEW) and Figure 8s are completed daily to ensure all customer-facing issues are dealt with in a timely basis. Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc. Schedule and direct regular meetings and events to share information, set and review goals, increase morale, and review business processes in absence of the GM. Inspect clubs to ensure that adequate security exists and that physical facilities comply with safety and environmental codes and ordinances. Partner with GM to resolve any incidents as needed. Support the GM to increase sales/KPIs and minimize operating expenses by driving all revenue departments, staffing support, expense control, facility management, and customer service. Drive membership sales to exceed last years results and achieve targets. Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional). Foster outreach activities to enhance community involvement. Ensure a consistently clean club and a friendly/inviting customer experience. Perform all basic system transactions pertaining to member enrollment/retention/cancellations. Organize and supervise the work and schedules of the club team in absence of GM. Ensure a 24/7/365 clean and presentable club and a friendly/inviting customer experience. CUSTOMER SERVICE Support the development of a customer service culture and mindset to achieve an exceptional customer experience. Promote, maintain, and protect the customer experience by empowering employees to create an excellent customer service experience. COMMUNICATION Maintain open and effective communication with employees, supervisors, and peers by communicating and explaining new directives, policies, and/or procedures. Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media). PRODUCT KNOWLEDGE Maintain knowledge of market, competition, best practices, and trends in sales techniques and strategies. Maintain an active lifestyle and passion for fitness. Educate club team on the principles of the brand by being a brand ambassador and ensuring brand consistency. PROBLEM SOLVING Work with the GM to resolve issues that affect the service, efficiency, and productivity of the club. Resolve customer complaints by providing customer service-focused solutions to members in a timely manner. Partner with management team to identify and remove barriers to driving results. Effectively manage conflict, appropriately escalating and de-escalating as necessary to provide win-win solutions for both employees and members/guests. REQUIRED SKILLS AND ABILITIES Excellent business acumen skills (i.e., supervisory, leadership, analytical, decision-making, problem-solving). A sense of urgency regarding customer service and sales results, with proven negotiation skills. Superior managerial, communication, and interpersonal skills, with an emphasis in English. Highly organized with a detail-orientation and proven follow-up skills. Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency. Demonstrated competence in the implementation of business strategies, using sound business judgment and innovative solutions, taking into consideration both the business, employees, and member/guest needs. Excellent math skills to conduct data analysis and analyze Profit and Loss statements. Thorough understanding of the companys products and services, and those of immediate competitors in the surrounding market. EDUCATION AND EXPERIENCE 2-3 years of management/supervisory experience in a fitness, hospitality, or retail environment, including direct experience in profit and loss management, revenue generation, staffing/recruiting, and employee onboarding/retention/development. Bachelors degree in business, sales, marketing, finance, or a related field preferred, but not necessary. Comfortable leading outreach and referral activities that will generate leads, contacts, and appointments. Successful track record of working in a team-oriented environment. Ability to handle challenging member issues with patience, tact, and the utmost professionalism. Child & Adult AED/CPR certified. Prior experience with a CRM, LMS, UKG Ready, and Microsoft Office is a plus. PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer. Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, NYSC has specific scheduling guidelines for this position. Employees are required to work the last day of the month. NYSC does not authorize vacation time in January. Ability to work days, nights, holidays, and weekends according to the needs of the business. This position has a rotating schedule with opening and closing hours, weekday and weekend shifts and is subject to change based on the needs of the business.

New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida, and Switzerland.We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity. ROLES AND RESPONSIBILITIES The Front Desk Weekend Lead (Part-Time) position provides a welcoming and safe environment for members and guests during our opening/closing weekend hours through a high level of customer service. This position is a 2 day per week/16 hours a week position working a combination of shifts between Friday, Saturday, and Sunday. This individual will also act as a role model for the Service and Sales Representatives. The Front Desk Weekend Lead will assist the General Manager/Assistant General Manager with retention by focusing on cancel saves and Accounts Receivable (AR) collections. Below is a list of responsibilities that identify success in the role as a Front Desk Weekend Lead, additional duties may be assigned. CUSTOMER SERVICE Promote, maintain, and protect the customer experience by developing Service & Sales Representatives (SSR) to be solution-oriented and consistently deliver on our mission, values, and guiding principles.Engage with and build genuine connections with all members and guests to foster their interest in our offerings, drive membership sales through referrals, and encourage their continued retention.Ensure a quick response time to member feedback, complaints, and escalate issues to club management as necessary.Navigate basic questions about membership, services, and billing inquiries. PERFORMANCE MANAGEMENT Hold yourself and the SSR team accountable to high standards of operational excellence.Assist in the support and assessment of SSR performance and development by providing real-time ongoing constructive feedback, focusing on internal development.Willingness to have courageous conversations with team members as needed in accordance with company policy.Exhibit the ability to lead and inspire cooperation and influence behavior. EMPLOYEE RECRUITMENT AND DEVELOPMENT Support the onboarding of new SSRs by utilizing proper immersion plans to ensure clear expectations while setting them up for success.Create an open environment where employees are empowered to ask questions and continue to progress along their Learning Journey. CLUB OPERATIONS Assist the General Manager in administrative tasks including billing calls, confirming appointments and ensuring that Member Experience Walkthroughs (MEW) and Figure 8s are completed daily.Perform all basic system transactions pertaining to enrolling new members and explaining the terms for all membership options.Ensure a consistently clean Welcome Desk at all times and a friendly/inviting customer experience.Partner with GM/AGM to quickly address any incidents, maintenance or equipment issues that are visible to members.Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc.Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional).Be a hands-on supervisor and lead by example, always approaching your work with our Clubhouse Rules and the mentality of a service-based leader.Be available to SSRs to address questions and concerns in partnership with the GM/AGM.Efficiently check in and handle routine member service tasks using club systems such as creating online accounts, resetting passwords, updating credit cards, collecting past due balances, freezing/cancelling membership agreements, and managing group exercise class reservations.Always report to work on time and in proper uniform to best represent the brand. COMMUNICATION Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media).Effectively communicate new promotions and services at point of contact, so that the member gets the most out of their gym membership.Contact prospective members and member referrals via call drives to help them begin their fitness journey with us. PRODUCT KNOWLEDGE Exhibit full knowledge of all club offerings and services in order to build value, facilitate the sale of memberships, and promote the business.Educate SSRs on the principles of the brand by being a brand ambassador and ensuring brand consistency. PROBLEM SOLVING Work to resolve issues that affect the service, efficiency, and productivity of the club.Resolve customer complaints by providing customer service-focused solutions to members in a timely manner.Partner with management team to identify and remove barriers to drive results. POSITION REQUIREMENTS & EXPERIENCE 2-3 years of face-to-face customer service experience.At least 1 year of supervisory experience in a fitness, hospitality, or retail environment.Child & Adult AED/CPR certified.Ability to learn and maximize our POS/timekeeping/membership systems.Comfortable leading outreach and referral activities that will generate leads, contacts, and appointments.Successful track record of working in a team-oriented environment.Ability to handle challenging member issues with patience, tact, and the utmost professionalism.A sense of urgency regarding customer service and sales results.Demonstrated communication and interpersonal skills.Highly organized with detail-orientation and proven follow-up skills.Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency.Prolonged periods of standing at the Welcome Desk and working on a computer.Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, NYSC has specific scheduling guidelines for this position. This part-time position adheres to a weekly opening/closing schedule working Friday, Saturday, and Sunday shifts unless otherwise noted/advised. This position is scheduled 15 minutes before opening/after closing shifts to ensure a proper facility walkthrough.

Sun Retreats Fort Myers Beach (GRO) Fort Myers, FL, US Regular Full Time Are you an experienced property manager looking to take your talents in a more entrepreneurial direction? Are you looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and help us to build something special! We are looking for an RV Resort Manager who has just the right balance of management and sales skills and a real knack for great customer service. You will oversee and direct the day-to-day property management operations for one of our RV Resorts. This is a very guest-services oriented role, as much of our occupancy is short-term resort traffic. You will also have some sales and marketing duties to maximize residential occupancy. If you like the idea of helping to build and maintain a first-class RV resort community and you have the qualifications and background we're looking for, we want to talk with you!. OVERVIEW As an RV Resort Manager, you will have responsibility for the operational aspects and the continued profitability of your resort community and will serve as the day-to-day point of contact for visitors and residents. You will be on-call 24 hours a day and will be in charge of everything from administrative activities, marketing, property maintenance and human resource management to all leasing and home sales and - most importantly - guest and resident relations. Ensuring a positive atmosphere and responsive service for the members of your resort community will not only mean satisfied guests and long-term residents, but also better word-of-mouth referrals! JOB DUTIES Responds to guest and resident inquiries Serves as the direct point of contact for Sun's customers/residents Works with the marketing team to increase reservations and occupancy and further promote the Sun RV Resorts brand Ensures customers/residents receive a high level of service consistent with Sun's Customer Service philosophy Handles and resolves guest and resident complaints Coordinates team member selection, training, and development for resort staff and ensures all team members comply with appropriate policies and operational procedures Works with Regional Vice President (RVP) to quickly and effectively address issues which would adversely affect the operation of the resort or guest satisfaction Enforces resort rules and standards Monitors monthly operating budgets and preparing monthly explanation of P&L variances Assists RVP with preparation of annual operating budget Ensures compliance with federal state and local agencies that regulate fair housing laws and resort operations Markets park models, pre-owned and brokered homes for sale in the resort as well as prepares documents to list and sell homes Oversees capital expenditure improvements REQUIREMENTS High School Diploma or GED Minimum of 2 years property management/resort experience, including 2 years of supervisory experience Previous sales and leasing experience, preferred General knowledge of property maintenance Solid negotiation skills Ability to thrive in a fast-paced environment Working knowledge of basic accounting principles Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law Basic computer proficiency, including email, the internet and Microsoft Office Suite; experience using Yardi and/or RMS, preferred Flexibility to respond to resort needs during non-business hours Ability to live on-site within the resort (housing provided) REWARDING BENEFITS At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility. Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family Comprehensive Dental Plan Vision Plan Voluntary Health and Dependent Care Reimbursement Accounts Life and Accidental Death and Dismemberment Insurance Short and Long-Term Disability Coverage 401(k) Plan with Sun matching contribution Paid Parental Leave Employee Assistance Program Identity Theft Insurance Legal Assistance Plan Pet Insurance Tuition Reimbursement program providing financial support to team members who further their formal education Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty Job Reference: 130239 ACCESSIBILITY ASSISTANCEIf you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [email protected]. "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job. California Team Member Privacy NoticeJob Segment: Manager, Management

Your new companyA leader in the Commercial Construction industry that provides an excellent opportunity for growth and high performance.Your new roleAs Project Manager, you will be responsible for the project costing, safety, scheduling, budget and overall management of the day to day operations of the site. Successfully bid projects will be passed on to you from the pre-construction team, you will then communicate and manage the project, liaising with sub-trades, consultants, engineers and client representatives.What you'll need to succeed3+ years of experience working as a Project ManagerGround up construction experience requiredAbility to multi-task and drive on time, on budget resultsStrong communication skillsWhat you'll get in returnAn exciting opportunity with full benefits and perks. Salary range from $100K - $150K.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now at 813-336-0874. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 3,000 employees are all united by one mission: For the People.SummaryWe are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.ResponsibilitiesDaily interaction with existing and potential clients, via telephone and in person.Order medical records from providers and communicate with clients and providers during the course of treatment.Obtain documents necessary to support injury and/or liability positionsInteract with insurance carriers and healthcare providers to secure records and account balancesNegotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providersWork directly with multiple coworkers involved in the management and support of case filesMaintain organized case files.Prepare comprehensive demands and assemble support for submission to carriersInteract with attorneys and present case synopsis when requiredManage case files from intake to closing under the direction of an attorneyQualificationBachelor's degree (preferred)Prior experience as a Personal Injury Case Manager preferred.At least 2 years of working in a legal position or insurance adjuster experience preferred.Negotiating skills.Ability to be a team player and follow procedures.Proactive interaction with clients, insurance companies and medical providers.Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.Highly organized with the ability to juggle multiple deadlines in a fast-paced environmentStrong writing and communication skills along with attention to detailExtensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.BenefitsMorgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.Equal Opportunity StatementMorgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.E-VerifyThis employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.Privacy PolicyHere is a link to Morgan & Morgan's privacy policy.

The Mold Pros is seeking a Restoration General Manager to join our team!You will lead a team that is responsible for helping customers by providing environmental services including mold remediation, water mitigation and fire and smoke restoration.Job Description: Manages day-to-day operations of a Mold Pros location. Leads business development efforts for the location by nurturing existing relationships and developing new relationships with healthcare providers, property managers, realtors and local trades. Directs and coordinates activities of Mold Pros staff, communicates with clients, schedules inspections, testing, remediations, performs business development in local markets, recruits and develops staff. The General Manager has Profit and Loss responsibility including gross revenue targets and net profitability, maintains office systems, reporting, payroll and vendor management.Compensation is dependent on experience and certifications. The compensation package includes base pay + a substantial additional income based on profitability that you and your team will drive. Total targeted annual compensation is $85,000 to 100,000 per year+ ($55,000 to $65,000 base + incentive compensation).Skills/Qualifications: Business Development, Sales Leadership, Tracking Budget Expenses, Delegation, Performance Management, Hiring, Managing Processes, Supervision, Inventory Control, Reporting Skills, Microsoft Office Suite, NetSuite CRM.Job Duties include but not limited to: Ensures the branch is meeting or exceeding revenue, expense and profitability per the annual budgetBusiness Development - Maintains existing relationships and develops new business relationships with local healthcare providers, tradesmen, realtors, property managers, etc.Manages day to day operations and procedures; preparing payroll; performs accounts payable and receivable; performs accounting reconciliations; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.Maintains employee records including vacation schedules and personnel files.Ensures company policies are administered and all branch staff is compliant.Employee hiring, development, performance management and terminationsKeeps management informed by reviewing and analyzing special reports, summarizing information; identifying trends.Performs other tasks and responsibilities as assigned by the owners / supervisor.The primary contact with the client. They communicate with potential TMP clients, handle inquiries, anticipate customer needs and manage the client engagement from beginning to end including home inspection, laboratory analysis and remediation process. Identify and on-board 3rd party home inspectors to perform inspections for TMP clients.Reviews and analyzes laboratory reports and builds appropriate scopes of work to resolve indoor air quality issues.Communicates required remediations to client and manages progress of a project throughout the life cycleCoordinates remediation and inspection projects with staffSchedules labor and materials for the project. Ensures project profitability.Performs field inspections.