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Proposal Manager Salary in Cupertino, CA
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Sr. Program Manager, Device, Digital and Alexa Support, Prime Video and Kindle Digital
Amazon, Cupertino, CA, US
DESCRIPTIONAmazon's Customer Service (CS) organization is seeking an experienced Senior Program Manager to join the Device, Digital & Alexa Support (D2AS) Team. The successful candidate will be a key member of the D2AS Program Management team, which is responsible and accountable for driving high-visibility programs that directly impact the customer experience globally. The ideal candidate will own and execute complex projects and programs, and will be seen as a thought innovator within the organization. The role will focus on establishing technical support offerings and improving the customer support experience with our digital services (i.e. Prime Video, Kindle Digital Content, Photos, etc.) in addition to the delivery of internal continuous improvement programs. The candidate will have a proven record of complex project and program delivery, from conception and design through implementation, measurement, closure and handover. CX background is a plus!Key job responsibilities- Scope and deliver complex, business critical programs end-to-end and drive and shape the overall program’s strategy and roadmap. - Define business and systems requirements working with internal and external customers. - Define and execute the project plan from design to release, securing resources, and managing implementation. - Clearly communicate goals, roles, responsibilities, and desired outcomes. - Liaise with all departments to ensure relevant areas are engaged in time to develop deliverables within their area to support project deliverables. - Support partner teams to refine processes and increase efficiency in line with program objectives. - Make appropriate trade-offs to optimize time-to-market in consultation with stakeholders. - Managing multiple internal and external, cross functional and remote stakeholders. - Develop change processes associated with program rollout and ongoing support. - Track delivery against program objectives and implement proposals to improve program services and efficiencies. - Scale existing programs to expand coverage of existing services or programs to additional domestic and international locations. - Ideate and drive strategic improvements across the broader D2AS teamA day in the lifeYou'll dig deep into the customer experience of Kindle Digital Content, capture and quantify customer feedback, deliver new feature readiness, and work across product and business teams to come up with and deliver a better reading and product experience. You'll get engaged in new products and shape the experience to make sure customers can make the most of new features. With senior leadership visibility, you'll represent the customer and give them a seat at the table in key product and business decisions.About the teamWe aim to make digital experiences effortless for customers.We anticipate, evaluate, prevent, and eliminate customer effort by setting and driving the strategy for digital support and by accelerating the delivery of the right support experiences across Amazon’s digital products. The team combines strategy, technology, and customer experience management best practices to ensure customers get the most value out of Amazon’s digital products.We are open to hiring candidates to work out of one of the following locations:Austin, TX, USA | Cupertino, CA, USA | Nashville, TN, USA | Seattle, WA, USABASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
(Sr.) Field Application Engineer(ME?
Sunway Communication, Cupertino
Position Title: (Sr.) Field Application Engineer (ME?(top tier consumer electronics company as the customer)Location: Cupertino / San Diego / Seattle / LAEmployment Type: Full-timeAbout the Job:We are seeking a dynamic and pro-active field application engineer to engage and resolve mechanical related barriers in the design of precision metal stamping parts with top-tier customers in Bay Area. The ideal candidate will work closely with China factory engineering team and meet with customers to close design gaps.Job Descriptions• Take lead in technical discussions related to DFM?designed for manufacturing? and design proposals with customers;• Work closely with customer's product design team in solving mechanical related issues;• Lead the communication between internal engineering team/project management team and develop schedule to meet build deadlines;• Assist Key Account Managers in resolving technical issues;• Active meetings with customers regarding project status/design/engineering issues/future opportunities;• Occasional travel to Asia;• Legal working status.Job Requirements• Language: Mandarin and English• Education: Bachelor's degree in Mechanical Engineering and above3+ years experience• Experiences in working with top-tier customers is a plus• 2D/3D modeling• Project Management• Strong communication and presentation skillsCompany Overview:Sunway Communication is a world leading provider of RF connectivity related and other performance-critical components and modules. The company involves in all stages of the product value chain: research, development, sales and manufacturing. The main products of Sunway are Antennas, Wireless Charging modules and Soft Magnetic Materials, RF front-end components, EMC/EMI solutions, Cables and Connectors, Audio/RF modules and more.In order to provide efficient services to customers, Sunway has established 10+ R&D and sales centers in Shenzhen, Shanghai, Beijing, Changzhou, Mianyang, Yiyang, Taipei, US, Sweden, Korea, Japan, etc., as well as 4 manufacturing centers in Shenzhen, Beijing, Changzhou and Vietnam.
IT Project Coordinator
The Select Group, Cupertino
IT Project Coordinator - SAP S4 Hana Upgrade ProjectAre you ready to join a dynamic team at the forefront of technology innovation? We are seeking a skilled Project Coordinator to join our exciting SAP S4 Hana upgrade project.Project Details: Our client, a leading technology company, is in the final stages of planning for their SLM S4 Hana SAP upgrade project, transitioning from an older SAP ECC platform. As a Project Coordinator, you will play a pivotal role in ensuring the seamless execution of this critical initiative. Working alongside 7-10 dedicated project managers, you will oversee presentations, reporting, scheduling, and project timelines.Must-Have Skills:2-4 years of Project Coordinator/Manager ExperienceMacOS ExperienceProficiency in Pages, Numbers, KeynoteExcellent process management, planning, and organizational skills.Analytical mindset with the ability to derive insights from data.Flexibility to adapt to schedule changes, including onsite presence Tues-Thurs every week in SCV.Familiarity or ability to quickly learn technical concepts (e.g., SAP)Day to Day Responsibilities:Create and manage a comprehensive project repository containing project plans, timelines, status updates, and relevant documentation.Coordinate with various teams to gather project updates, milestones, and key deliverables.Regularly communicate project statuses, key insights, and potential risks to the Global Program Manager and stakeholders.Develop and handle summary reports and status for various audiences.Organize and facilitate regular meetings to discuss project updates, identify challenges, and foster collaboration among team members.Act as a point of contact for ad hoc queries and requests for information from stakeholders.Assist in data analysis to identify trends, patterns, and areas for improvement within the organization.Generate reports and dashboards to provide insights into the program.Support the creation of presentations, proposals, and reports.Utilize project management software to track, monitor, and report on the progress of initiatives, ensuring deadlines are met and potential bottlenecks are identified.Stay updated on industry best practices and tools related to project management and coordination.Join us in driving innovation and excellence in project management. Apply now to be part of this exciting journey!