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Principal UX Program Manager, Amazon Business
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For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Maintenance I
Front Porch Communities and Services, Cupertino
Front Porch Communities and ServicesLocation 22445 Cupertino Road, , Cupertino, CA, 95014, United StatesEmployee Type Full TimeContact informationName Karen LermaEmail [email protected] SUMMARYUnder the direction of the Manager of Building Services and/or Director of Maintenance, installs, maintains, paints, and performs basic maintenance and repairs to machinery, equipment and physical structures of facility by performing the following duties.ESSENTIAL FUNCTIONSIncludes the following. Other duties may be assigned as necessary.Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction.Completes resident work orders for repairs and/or painting in accommodations, common areas, and other physical structures of the campus and facility as assigned.Completes minor repairs, maintenance and painting as assigned by supervisor.Assists skilled maintenance worker in performing repairs and other duties as assigned.Performs preventative maintenance procedures on mechanical equipment; inspects belts, check fluid levels, replace filters, greases bearings; repairs or replaces broken parts.Cleans and inspects boiler; treats water and proper chemicals.Skilled in using basic hand tools, hand held power tools, ladders, basic plumbing tools, drain cleaning machine, minor electrical, minor carpentry and painting. Maintains records of scheduled maintenance procedures.Performs other tasks within department; Housekeeping, Security, Refurbishment as needed.Wears PPE/safety equipment as required for the job. Reports any safety hazards and/or accidents to supervisor.Follows department safety standards, practice body mechanic techniques and participate in campus-wide safety programs.Attends all mandatory in-service meetings. Complies with all department and facilities policies and procedures.JOB REQUIREMENTS and QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.High School diploma or general education degree (GED); or 1-3 months related experience and/or training; or equivalent combination of education and experience.Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence; ability to effectively present information in one-on-one situations to customers.Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations.PHYSICAL DEMANDS and WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Frequently required to walk; use hands to finger, handle or feel objects, tools or controls; talk or hear; and taste or smell.Occasionally required to stand; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl.Must regularly lift and/or move up to 35 pounds, occasionally lift and/or move up to 65 pounds with the assistance from a co-worker and/or mechanical means.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Frequently works near moving mechanical parts and in outside weather conditions.Occasionally exposed to toxic or caustic chemicals, risk of electrical shock and vibration.Noise level is usually moderate.PI239013196
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Front Porch Communities and ServicesLocation 22445 Cupertino Road, , Cupertino, CA, 95014, United StatesEmployee Type Full TimeContact informationName Karen LermaEmail [email protected] SUMMARYUnder the supervision of Director of Dining Services or Executive Chef, the role of our Lead Cook, is to prepare culinary delights for our residents and execute the menu, ensuring a high level of performance, guest satisfaction and profitability. Residents’ satisfaction in our Community revolves around the food appearance, high quality of the food and overall dining experience. The Sous/Lead Cook II, is responsible for the daily preparation of food items in the pantry, fry stations or other areas of the kitchen. ESSENTIAL FUNCTIONS Include the following. 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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Regularly required to stand, and taste or smell. Frequently required to use hands to finger, handle, or feel and reach with hands and arms. Occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. Must regularly lift and/or move up to 50 pounds, occasionally lift and/or move above 50 pounds with the assistance from a co-worker and/or mechanical means. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Frequently exposed to wet and/or humid conditions, moving mechanical parts, extreme cold and extreme heat.Occasionally exposed to high precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration.Noise level is usually moderatePI239014275
Sr. Program Manager, Device, Digital and Alexa Support, Prime Video and Kindle Digital
Amazon, Cupertino, CA, US
DESCRIPTIONAmazon's Customer Service (CS) organization is seeking an experienced Senior Program Manager to join the Device, Digital & Alexa Support (D2AS) Team. The successful candidate will be a key member of the D2AS Program Management team, which is responsible and accountable for driving high-visibility programs that directly impact the customer experience globally. The ideal candidate will own and execute complex projects and programs, and will be seen as a thought innovator within the organization. The role will focus on establishing technical support offerings and improving the customer support experience with our digital services (i.e. Prime Video, Kindle Digital Content, Photos, etc.) in addition to the delivery of internal continuous improvement programs. The candidate will have a proven record of complex project and program delivery, from conception and design through implementation, measurement, closure and handover. CX background is a plus!Key job responsibilities- Scope and deliver complex, business critical programs end-to-end and drive and shape the overall program’s strategy and roadmap. - Define business and systems requirements working with internal and external customers. - Define and execute the project plan from design to release, securing resources, and managing implementation. - Clearly communicate goals, roles, responsibilities, and desired outcomes. - Liaise with all departments to ensure relevant areas are engaged in time to develop deliverables within their area to support project deliverables. - Support partner teams to refine processes and increase efficiency in line with program objectives. - Make appropriate trade-offs to optimize time-to-market in consultation with stakeholders. - Managing multiple internal and external, cross functional and remote stakeholders. - Develop change processes associated with program rollout and ongoing support. - Track delivery against program objectives and implement proposals to improve program services and efficiencies. - Scale existing programs to expand coverage of existing services or programs to additional domestic and international locations. - Ideate and drive strategic improvements across the broader D2AS teamA day in the lifeYou'll dig deep into the customer experience of Kindle Digital Content, capture and quantify customer feedback, deliver new feature readiness, and work across product and business teams to come up with and deliver a better reading and product experience. You'll get engaged in new products and shape the experience to make sure customers can make the most of new features. With senior leadership visibility, you'll represent the customer and give them a seat at the table in key product and business decisions.About the teamWe aim to make digital experiences effortless for customers.We anticipate, evaluate, prevent, and eliminate customer effort by setting and driving the strategy for digital support and by accelerating the delivery of the right support experiences across Amazon’s digital products. The team combines strategy, technology, and customer experience management best practices to ensure customers get the most value out of Amazon’s digital products.We are open to hiring candidates to work out of one of the following locations:Austin, TX, USA | Cupertino, CA, USA | Nashville, TN, USA | Seattle, WA, USABASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. 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Associate Project Manager-Furniture & Small Projects
Newmark, Cupertino
Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries ("Newmark"), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark's comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Combining the platform's global reach with market intelligence in both established and emerging property markets, Newmark provides superior service to clients across the industry spectrum. For the year ending December 31, 2023, Newmark generated revenues of approximately $2.5 billion. Newmark's company-owned offices, together with its business partners, operated from approximately 170 offices with 7,400 professionals around the world. To learn more, visit nmrk.com or follow @newmark.Job Description:Works closely with and provides support to more experienced project managers on a variety of projects of varying complexity, and/or will manage some smaller and less complex projects on his or her own. For the projects an APM manages, he or she will act as the main coordinator and project liaison to the client, architect, general contractor, building manager, furniture and move vendors, and security, throughout each project. This person maintains document control, manages databases and coordinates and tracks project activities and communications to ensure project goals are accomplished within the prescribed timeframe and budget parameters.Essential Job Duties:Obtain clear understanding of project scope from client, including high level details, prior to kick-off meetingGuide client on realistic timeframe expected for each projectBuild and lead a successful team through all phases of each projectManage financials for each project, including obtaining approvals for initial and final budgets, release of purchase orders, tracking of existing and expected commitments, and timely approval of invoicesImplement and document value engineering, with solutions to reduce spending or improve schedule, process, or final product, without an increase in costPrepare status reports for management, client, project personnel and/or others and modify schedules or plans as requiredMaintain a filing system that documents all project activitiesControl project OAC meetings, site visits, punch-list walkthroughs for construction or furniture, meeting vendors to provide access and oversightUpon project construction completion, coordinate project closeout by obtaining O&M Manuals and building as-builts, then issue them to planning / archive teams and to leasing team for landlord acceptance and release of TI allowancesDocument and share lessons learnedIt is understood that an APM will require guidance on some of the duties and responsibilities described above responsibilities described aboveObtain and maintain client trust and loyaltyMay perform other duties as assignedSkills, Education and Experience:Minimum 3 years' experience working in the commercial real estate industryAbility to embrace and adapt to the technology required to fulfill the responsibilities of this position (Word, Excel, Fasttrack)Strong written and verbal communication skillsGood organizational skillsAbility to adapt to changing clients, workloads, and general requirementsBachelor's degree (B. A.) from four-year college or university; or three to four years' related experience and/or training; or equivalent combination of education and experienceBenefits and Perks:Industry leading Parental Leave Policy (up to 16 weeks)Generous healthcareBright Horizons back-up care programGenerous paid time offEducation reimbursementReferral ProgramOpportunities to network and connectBenefits/perks listed may vary depending on the nature of your employment with Newmark and the job location.Working Conditions: Normal working conditions with the absence of disagreeable elementsSalary: $80,000 - $110,000The expected base salary for this position ranges from $80,000 to $110,000. The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.)Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.