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Operations Manager Salary in Cupertino, CA
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Director Strategy and Programs - Operations/Supply Chain
Cepheid, Cupertino
At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we're working at the pace of change on diagnostic tools that address the world's biggest health challenges, driven by knowing that behind every test there is a patient waiting.Learn about the Danaher Business System which makes everything possible.This role is responsible for driving global strategic initiatives for Cepheid, focused primarily on but not limited to Operations. The role is a key partner to the Operations leadership team and the person must be comfortable working with all levels of the organization from entry level through VP and SVP levels. The candidate is expected to be a fully self-sufficient Program Manager and Strategy Advisor to the senior-level leaders at Cepheid. The person will a self-starter that confirms a problem statement, documents goals, success criteria and independently leads cross-functional teams with limited direction to implement process improvements, drive cross-organizational change, and ensure that tasks and dependencies are completed successfully and according to documented project plan. The person will drive accountability while maintaining collaborative working relationships and ensure sustainable Lean Manufacturing practices across all projects.This position is part of the Manufacturing Engineering organization and will be located in Sunnyvale, CA as a HYBRID role (on-site 3 days/wk.). At Cepheid, our vision is to be the leading provider of seamlessly connected diagnostic solutions.In this role, you will have the opportunity to:Lead strategic initiatives to strengthen competencies across PMO and Cepheid OperationsThe role is expected to provide strong leadership in a matrix environment to promote best practices in managing interrelated projects and programs to ensure successful delivery.Lead cross-functional teams, usually composed of 10 cross-functional individuals, to define the overall project plans and ensure completion of deliverables on time.Define, measure and communicate project progress to senior leaders (VPs, Directors): Identify and proactively manage risks, track and ensure on time delivery of project deliverables, develop full scale project plan including project tasks and resource requirements, manage all project documentation, manage communication with external and internal stakeholders, align project's objectives and outcomes with Cepheid business goals.Continuously improve best practices for project execution and talent development for PMO. Act as a resource and mentor to less experienced colleagues. Contribute to improvement and implementation of cross functional internal processes. Embrace and apply DBS tools to all projects (e.g., CM, VSM, TPI, VPM, DM, SW) The essential requirements of the job include:BS in Science, Supply Chain, Manufacturing or Engineering and prefer 20+ years of experience.Significant DBS practitioner/ lean manufacturing practices experiencePrefer 15+ years independent project management leadership. Prefer 10+ Process improvement experience.Ability to travel up to 25% domestic and international.Experience to lead through influence and direct reporting relationshipsIt would be a plus if you also possess previous experience in:PMP or DBS certification is highly preferredMasters or Advanced degree strongly preferredMedical device and/or In Vitro Diagnostic product experienceCepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.At Cepheid we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cepheid can provide.The salary range for this role is $150,000 - $215,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.This job is also eligible for bonus/incentive pay.We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.#LI-ND19#bestteamwinsAt Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.
Software Development Manager III, Elastic Collectives
Amazon, Cupertino, CA, US
DESCRIPTIONAnnapurna Labs is an integral part of AWS and develops HW and SW components that are critical building blocks for EC2 infrastructure. We specialize in designing semi-conductors, systems, chips, and software that optimize the AWS customer experience. More and more customers run their HPC and ML workloads on AWS to reap the benefits of elasticity and flexibility of the cloud. We are hiring a Software Development Manager for Elastic Collectives - the lowest level of primitives used in distributed machine learning. We are adapting the NVidia stack to run over our network infrastructure using EFA (Elastic Fabric Adaptor). This high-performance interconnect can scale to intensive HPC and ML workloads over thousands of CPUs and GPUs and for blazing fast performance. We are seeking an experienced engineering manager for a mid sized team, with hands-on experience in low-level C++ (Linux preferred), familiarity with networking (HPC networking preferred). Experience with the NVidia stack, ML applications and frameworks will be highly regarded. You’ll be leading senior, mid and junior SDEs and directing work to ensure the team delivers functions and features required for the latest and largest ML workloads.We are open to hiring candidates to work out of one of the following locations:Cupertino, CA, USABASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148,000/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Maintenance I
Front Porch Communities and Services, Cupertino
Front Porch Communities and ServicesLocation 22445 Cupertino Road, , Cupertino, CA, 95014, United StatesEmployee Type Full TimeContact informationName Karen LermaEmail [email protected] SUMMARYUnder the direction of the Manager of Building Services and/or Director of Maintenance, installs, maintains, paints, and performs basic maintenance and repairs to machinery, equipment and physical structures of facility by performing the following duties.ESSENTIAL FUNCTIONSIncludes the following. Other duties may be assigned as necessary.Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction.Completes resident work orders for repairs and/or painting in accommodations, common areas, and other physical structures of the campus and facility as assigned.Completes minor repairs, maintenance and painting as assigned by supervisor.Assists skilled maintenance worker in performing repairs and other duties as assigned.Performs preventative maintenance procedures on mechanical equipment; inspects belts, check fluid levels, replace filters, greases bearings; repairs or replaces broken parts.Cleans and inspects boiler; treats water and proper chemicals.Skilled in using basic hand tools, hand held power tools, ladders, basic plumbing tools, drain cleaning machine, minor electrical, minor carpentry and painting. Maintains records of scheduled maintenance procedures.Performs other tasks within department; Housekeeping, Security, Refurbishment as needed.Wears PPE/safety equipment as required for the job. Reports any safety hazards and/or accidents to supervisor.Follows department safety standards, practice body mechanic techniques and participate in campus-wide safety programs.Attends all mandatory in-service meetings. Complies with all department and facilities policies and procedures.JOB REQUIREMENTS and QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.High School diploma or general education degree (GED); or 1-3 months related experience and/or training; or equivalent combination of education and experience.Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence; ability to effectively present information in one-on-one situations to customers.Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations.PHYSICAL DEMANDS and WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Frequently required to walk; use hands to finger, handle or feel objects, tools or controls; talk or hear; and taste or smell.Occasionally required to stand; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl.Must regularly lift and/or move up to 35 pounds, occasionally lift and/or move up to 65 pounds with the assistance from a co-worker and/or mechanical means.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Frequently works near moving mechanical parts and in outside weather conditions.Occasionally exposed to toxic or caustic chemicals, risk of electrical shock and vibration.Noise level is usually moderate.PI239013196
Sr. Technical Product Manager - AWS Neuron, Annapurna Labs
Amazon, Cupertino, CA, US
DESCRIPTIONThe Product: AWS Neuron is the software of Trainium and Inferentia, the AWS Machine Learning chips. Inferentia delivers best-in-class ML inference performance at the lowest cost in the cloud to our AWS customers. Trainium is designed to deliver the best-in-class ML training performance at the lowest training cost in the cloud, and it’s all being enabled by AWS Neuron. Neuron is cutting edge software including an ML compiler and native integration into popular ML frameworks. Our products are being used at scale with external customers like Anthropic and Databricks as well as internal customers like Alexa, Amazon Bedrocks, Amazon Robotics, Amazon Ads, Amazon Rekognition and many more.The Team: the Amazon Annapurna Labs team is responsible for building innovation in silicon and software for our AWS customers. We are at the forefront of innovation by combining cloud scale with the world’s most talented engineers. Our team covers multiple disciplines including silicon engineering, hardware design, software and operations. Because of our teams breadth of talent, we have been able to improve AWS cloud infrastructure in high-performance machine learning with AWS Neuron, Inferentia and Trainium ML chips, in networking and security with products such as AWS Nitro, Enhanced Network Adapter (ENA), and Elastic Fabric Adapter (EFA), and in computing with AWS Graviton and F1 EC2 instances.You: We’re seeking a hands-on product manager who have a passion for machine learning and developer-focused cloud software and hardware products, and are willing to work hard for their customers. Product Management in Annapurna is an opportunity to collaborate with engineering, design, and sales/business development teams to create state of the art machine learning cloud services.In your role as Neuron product manager, you will be in charge of the customer voice within our team, tirelessly working closely with multiple internal teams and customers to develop the new Neuron features for training and inference, and support our growing eco-system. Your mission will be to ensure our customers find new cutting edge offerings pleasing and useful to achieve their aggressive business goals.As a member of the Annapurna team you’ll dive on our technology and work closely with our internal teams, engage with leading developers and customers, and help support Annapurna's products scale to large deployments. We are looking for self-driven individuals who can collaborate with others, and that will continuously work to deliver a world-class customer experience. This is a fast-paced, hands-on, intellectually challenging position, and you’ll work with thought leaders in multiple business and technology areas.You’re a good fit if (a) you can think big and are able to break down the big picture into measurable goals, (b) you have an instinctive understanding of what makes products successful and easy to deploy, and can raise the bar on delivering features beneficial to our customer, (c) you can dive into technical details and ask engineers insightful questions about the services that you own, and finally (d) you can think long-term, can balance conflicting interests and priorities, and converge on outcomes that earn trust and customer loyalty.In this role you will: - Work directly with software engineering teams to define and execute on new features. - Produce clear, concise documents such as functional or technical specifications. - Write user stories and perform user acceptance testing. - Anticipate bottlenecks, manage risk and escalations, and balance business needs against technical constraints. - Find opportunities to innovate on behalf of our customers, design features related to these opportunities, and always push to improve our product user experience. - Drive feature discussions with customers, engineering, and other stakeholders. - Stay connected with industry counterparts and gain insights on technology trends.About Us Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.We are open to hiring candidates to work out of one of the following locations:Cupertino, CA, USABASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience in technical product management, program management or engineering- 5+ years of industry experience, with 2+ years in product management, or customer facing roles. Knowledge in full product life cycles, including technical specifications, development, go-to-market, pricing, customer facing presentations and collaboration with engineering and sales teams.- Solid knowledge in computer architecture fundamentals, operating systems and cloud infrastructure engineering concepts- Ability to work in a fast paced and agile work environment with demonstrated collaboration skills and demonstrated strengths in driving through complexity, ambiguity, and unknowns in early-stage programs- Proven experience in delivering modern software products, preferably collaborative open-source projectsPREFERRED QUALIFICATIONS- Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making- Experience performing statistical analysis of data using SQL, Excel and other tools- Bachelor's degree in computer science or electrical engineering- Experience with Deep Learning model training or inference including large-scale model training and inference- Hands on experience with at least one major ML framework: JAX or PyTorch- Experience with Machine Learning acceleration, model optimization and profiling- Familiarity with AWS servicesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,000/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Software Development Manager - AWS Firmware Development, AWS Hardware Engineering, Firmware Development
Amazon, Cupertino, CA, US
DESCRIPTION The AWS Firmware team drives system innovation in the servers used by all of Amazon Web Services, including EC2, S3, EBS, CloudFront, etc. Our engineers solve the hardest problems that fuse software, hardware, and the cloud. We take big bets on new concepts, enabling AWS services to continue to revolutionize the industry. We are looking for a seasoned, hand-on Software Development Manager to build and own the server firmware development and deployment space, including but not limited to BIOS, BMC, FPGA, and related firmware. As a manager in this team, you will lead a team of world-class software developers who thrive on creating innovative, scalable solutions for real-world data center infrastructure problems. You will lead a team to build, validate, and support firmware in diverse technology domains from embedded software to large-scale distributed software systems, using proprietary and open source technologies. You will drive new feature development efforts from concept to launch and beyond. You will own your team’s strategic vision and roadmap in defining and delivering new products and services. This is a fast-paced, intellectually challenging position, and you’ll work with thought leaders in multiple technology areas. Why you will love it: You get to be the complete owner of your technology, from roadmap to design, development, test, to production. You will innovate on next-generation architectures (AI, hyperscale, etc.) servers. You will have a direct impact on our bottom line and the ability to deliver improvements for our developers. You will lead part of a growing, fast-paced, and fun organization. Along the way, you will learn cloud operation and make a positive impact on millions of customers. Key job responsibilitiesYou will be leading a team of talented engineers to develop new and support existing servers in AWS data centers. The day-to-day job includes, hiring, mentoring and coaching employees to grow the team and their career. You will be accountable for delivering results to earn trust and serve our customers.We are open to hiring candidates to work out of one of the following locations:Austin, TX, USA | Cupertino, CA, USA | Seattle, WA, USABASIC QUALIFICATIONS- 4+ years of engineering team management experience- 4+ years of working directly within engineering teams experience- 4+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148,000/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Software Development Manager
Amazon, Cupertino, CA, US
DESCRIPTIONThe AWS Mechanical, Edge, and Specialized HW Engineering team drives system innovation and NPI development for the servers platforms used by all of Amazon Web Services, including EC2, S3, Archival Storage, and CloudFront. Our engineers solve the hardest problems that fuse software, hardware, and the cloud. We take big bets on new concepts, enabling AWS services to continue to revolutionize the industry. We are looking for an experienced Software Development Manager to build Software solutions for micro services, tools, test automation, firmware integration and deployment, and SW infrastructure for AWS world scale compute and storage solutions. The ideal candidate for this role will be an innovative, hands-on leader seasoned in building and leading software teams developing infrastructure solutions.As a manager in this team, you will be leading a team of highly motivated software developers that thrives on solving challenging problems with innovative solutions. The team couples software and firmware skills sets with scalable software engineering disciplines to solve real world data center infrastructure problems. You would lead a team building, validating, and operating software solutions in diverse technology domains from embedded software platforms to large-scale distributed software systems in Python, C/C++, and other languages using proprietary and open source technologies and Amazon services alike.You will lead a team responsible for development and operation of embedded software, firmware, test development and automation, and tools in the AWS fleet spanning server management and monitoring, storage solutions, power and battery systems, and more. You will lead new feature development efforts from concept to launch and beyond. You will establish strategic vision and drive execution in defining and delivering new products and services. This is a fast-paced position where you will be challenged to think on your feet. You’ll work with thought leaders in multiple technology areas. AWS Engineers are shaping the way people use computers and designing the future of cloud.Why it matters: Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS, combined with an understanding of how our hardware is used, creates a unique opportunity for customization that will directly benefit our customers.Why you will love it: You will work with teams across the company to enable the rapid development of next-generation devices. You will have a direct impact on our bottom line and the ability to deliver improvements for our developers. You will lead part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of people.We are open to hiring candidates to work out of one of the following locations:Cupertino, CA, USABASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148,000/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Sr. Program Manager, Device, Digital and Alexa Support, Prime Video and Kindle Digital
Amazon, Cupertino, CA, US
DESCRIPTIONAmazon's Customer Service (CS) organization is seeking an experienced Senior Program Manager to join the Device, Digital & Alexa Support (D2AS) Team. The successful candidate will be a key member of the D2AS Program Management team, which is responsible and accountable for driving high-visibility programs that directly impact the customer experience globally. The ideal candidate will own and execute complex projects and programs, and will be seen as a thought innovator within the organization. The role will focus on establishing technical support offerings and improving the customer support experience with our digital services (i.e. Prime Video, Kindle Digital Content, Photos, etc.) in addition to the delivery of internal continuous improvement programs. The candidate will have a proven record of complex project and program delivery, from conception and design through implementation, measurement, closure and handover. CX background is a plus!Key job responsibilities- Scope and deliver complex, business critical programs end-to-end and drive and shape the overall program’s strategy and roadmap. - Define business and systems requirements working with internal and external customers. - Define and execute the project plan from design to release, securing resources, and managing implementation. - Clearly communicate goals, roles, responsibilities, and desired outcomes. - Liaise with all departments to ensure relevant areas are engaged in time to develop deliverables within their area to support project deliverables. - Support partner teams to refine processes and increase efficiency in line with program objectives. - Make appropriate trade-offs to optimize time-to-market in consultation with stakeholders. - Managing multiple internal and external, cross functional and remote stakeholders. - Develop change processes associated with program rollout and ongoing support. - Track delivery against program objectives and implement proposals to improve program services and efficiencies. - Scale existing programs to expand coverage of existing services or programs to additional domestic and international locations. - Ideate and drive strategic improvements across the broader D2AS teamA day in the lifeYou'll dig deep into the customer experience of Kindle Digital Content, capture and quantify customer feedback, deliver new feature readiness, and work across product and business teams to come up with and deliver a better reading and product experience. You'll get engaged in new products and shape the experience to make sure customers can make the most of new features. With senior leadership visibility, you'll represent the customer and give them a seat at the table in key product and business decisions.About the teamWe aim to make digital experiences effortless for customers.We anticipate, evaluate, prevent, and eliminate customer effort by setting and driving the strategy for digital support and by accelerating the delivery of the right support experiences across Amazon’s digital products. The team combines strategy, technology, and customer experience management best practices to ensure customers get the most value out of Amazon’s digital products.We are open to hiring candidates to work out of one of the following locations:Austin, TX, USA | Cupertino, CA, USA | Nashville, TN, USA | Seattle, WA, USABASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Software Development Manager - Compiler, AWS Neuron, Annapurna Labs
Amazon, Cupertino, CA, US
DESCRIPTIONThe Product: AWS Machine Learning accelerators are at the forefront of AWS innovation. The Inferentia chip delivers best-in-class ML inference performance at the lowest cost in cloud. Trainium will deliver the best-in-class ML training performance with the most teraflops (TFLOPS) of compute power for ML in the cloud. This is all enabled by cutting edge software stack, the AWS Neuron Software Development Kit (SDK), which includes an ML compiler, runtime and natively integrates into popular ML frameworks, such as PyTorch, TensorFlow and MxNet. The Neuron SDK optimizes performance of complex neural net models executed on AWS Inferentia. AWS Neuron and Inferentia are used at scale with customers and partners like PyTorch, Epic Games, Snap, AirBnB, Autodesk, Amazon Alexa, Amazon Rekognition and more customers in various other segments.The Team: The Amazon Annapurna Labs team is a responsible for building innovation in silicon and software for AWS customers. We are at the forefront of innovation by combining cloud scale with the world’s most talented engineers. Our team covers multiple disciplines including silicon engineering, hardware design and verification, software and operations. With such breadth of talent, there's opportunity to learn all of the time. We operate in spaces that are very large, yet our teams remain small and agile. There is no blueprint. We're inventing. We're experimenting. When you couple that with the ability to work on so many different products and services, it's a very unique learning culture.Learn more about Our History:https://www.amazon.science/how-silicon-innovation-became-the-secret-sauce-behind-awss-successYou: We are seeking a talented SW Engineering Manager with strong leadership/ mentoring skills to join our Deep Learning Compiler Team. As a Manager III you be leading a team of experienced compiler engineers developing compiler optimization algorithms and deploying, at scale, a new compiler targeting AWS custom hardware. You'll need to be technically capable, credible, and curious in your own right as a trusted AWS Neuron Manager, innovating on behalf of our customers. You’ll leverage your technical communications skill as a hands-on partner to AWS ML services teams, involved in pre-silicon design, bringing new products/features to market. As deep learning models become more versatile, using compiler technologies to achieve both high performance and high productivity becomes essential. Join the team to build the software that will boost the entire deep learning community.You will have deep knowledge of resource management, scheduling, code generation, optimization, and new instruction architectures including CPU, NPU, GPU and novel forms of compute.Explore the Product:https://awsdocs-neuron.readthedocs-hosted.com/en/latest/neuron-guide/neuron-cc/index.htmlhttps://github.com/aws/aws-neuron-sdkhttps://aws.amazon.com/machine-learning/neuron/https://aws.amazon.com/machine-learning/neuron/In order to be considered for this role, candidates must be currently located or willing to relocate to Cupertino (preferred), Seattle, or Austin.About the teamInclusive Team CultureHere at Annapurna Labs, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. We are open to hiring candidates to work out of one of the following locations:Austin, TX, USA | Cupertino, CA, USA | Seattle, WA, USABASIC QUALIFICATIONS- 5+ years of engineering team management experience- 9+ years of working directly within engineering teams experience- 4+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Experience partnering with product or program management teams- Deep understanding of compilers (resource management, instruction scheduling, code generation, and compute graph optimization)- Strong software design fundamentals and excellent system-level coding skills with an emphasis on graph theory and performance techniquesPREFERRED QUALIFICATIONS- M.S. or Ph.D. in Computer Science or related technical field- Experience with toolchains (LLVM, GCC) and code generation techniques for new hardware- Experience with XLA, TVM, MLIR, LLVM, deep learning models and algorithms, and deep learning framework design.- Interactions with open-source communities, in either a leadership or code contributor roleAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148,000/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Operations Program Manager
Saicon, Cupertino
|Looking for those who can work on W2|Job details are Shared below: Job Title: Operations Program ManagerLocation: Cupertino, CA (Hybrid) Job Duration: 1 Year ContractPrimary Skills: Experience in Manufacturing, Process Engineering.OEM (original equipment manufacturer) management experienceExperience with project management schedules, keynote, and Excel. Project management demonstrating increasing levels of responsibility, including driving alignment across cross-functional stakeholders.Strong interpersonal skills and ability to present to management.Extraordinary ability to build relationships.Clear, consistent communicationUse data to drive decisions and be willing to take action.Enthusiastic and motivatedHigh level of detail while running several work-streamsProven ability to grasp complexity quickly and adapt to change seamlessly while delivering project on-time.Plus:Electronics manufacturing backgroundResponsibilities:The Operations Program Management (OPM) team leads the team within WW Operations and will be the primary operations interface to the core product development team and other functional organizations within Apple. As the owner of the product, the OPM will ensure the successful launch of products toward meeting its stated cost, quality, schedule, availability and customer experience goals. Ensuring security, materials, equipment, fixtures, staffing, training, documentation plans are in place at our partners. Influence supply chain responsiveness, optimizing for lowest costs, operational flexibility and high quality. Assess, analyze, consolidate, and communicate risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and other executive forums. The ideal person for this role must work well within a team and have excellent communication skills.Qualification:Bachelor's Degree or relevant experience.Please respond at the earliest to speed up the interview process. I will contact you if I need further details.Thanks & Regards,Amit Bundele - Technical RecruiterSaicon Consultants, Inc.Phone: (913) 358-6847Email: [email protected]
Operations Program Manager
TalentBurst, an Inc 5000 company, Cupertino
Job DescriptionThe Operations Program Management (OPM) team leads the team within WW Operations and will be the primary operations interface to the core product development team and other functional organizations within Client. As the owner of the product, the OPM will ensure the successful launch of products toward meeting its stated cost, quality, schedule, availability and customer experience goals. Ensuring security, materials, equipment, fixtures, staffing, training, documentation plans are in place at our partners. Influence supply chain responsiveness, optimizing for lowest costs, operational flexibility and high quality. Assess, analyze, consolidate, and communicate risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and other executive forums. The ideal person for this role must work well within a team and have excellent communication skills.Key Qualifications4-7 years of experience in Manufacturing, Process Engineering and/or project management demonstrating increasing levels of responsibility, including driving alignment across cross-functional stakeholdersStrong interpersonal skills and ability to present to managementExtraordinary ability to build relationshipsClear, consistent communicationUse data to drive decisions and be willing to take actionEnthusiastic and motivatedHigh level of detail while running several work-streamsProven ability to grasp complexity quickly and adapt to change seamlessly while delivering project on-timeTechnical expertise and prior OEM management experience a plus