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Customer Experience Manager Salary in Connecticut, USA

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All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Manager, Solution Architecture-Workday
Capital One, Hartford
11 West 19th Street (22008), United States of America, New York, New YorkManager, Solution Architecture-WorkdayPeople Tech is leading the way in delivering delightful, consumer-grade experiences for our Human Resource teams. As a Senior Manager, Workday Solution Architect on the team, you will be contributing to the engineering efforts using a variety of technologies to deliver amazing product features design/implementation that align with our strategic vision for our candidate and associate experiences.In this role, you will provide technical leadership for designing and implementing critical technology solutions on the Workday platform. In addition to working with an integrated Partnerships business, technology and operations team, you will have the opportunity to contribute to architecture across broader Enterprise teams, which are tightly integrated throughout Partnerships on the Workday solutions. Primary Responsibilities: Lead the design, development and architecture of Workday solutions, including HCM, Finance, Recruiting, Benefits, Compensations and other modules to support business processes and objectives.Design and implement integrations between Workday Finance and other modules, ensuring seamless data flow and integration points.Implement the Workday solution to support the multiple countries and ensure the design supports compliance requirements.Leading Trade-off and impact analysis work for hard to change technical decisions, and manage technical conflictDemonstrate thought leadership and strategy in partnership with delivery and product partnersExplain and represent solutions in the Architecture Review Boards, and various product, platform and architecture discussionsPresenting work products and strategies to product managers, technology leadership across Capital OneFunction as a primary architecture point of contact for other architecture teams & and delivery teams for solutions and systemsContinuously learn as technology needs evolveImplement the security requirements within the Workday that supports the data tokenization and other compliance requirements.Evaluate the machine learning/AI use cases and ensure that AI usage is based on the safety and compliance requirements.The successful candidate will:Effectively communicate and build relationships to interact, inform, influence and communicate with key stakeholders at all levels across the companyExhibit mastery of facilitation and influence across teams, departments and divisionsEnjoy the camaraderie, debates, and leaning that comes from working with a team of passionate technologistsSee the impact of near term and long term choices, and are great at explaining itPossess excellent organizational skills and ability to multitask, while quickly shifting context and prioritiesHave a proven track record for leading and enabling technology, architecture and software engineering activities at enterprise scaleBe self-motivated and display an unwavering responsibility to deliver high quality results and commitmentsPossess a keen attention to detail and a passion for Architecture, Software Engineering, Technology and Customer ExperienceHave an intellectual curiosity and interest to maintain and acquire new business, technology and architecture skillsBasic Qualifications:Bachelor's DegreeAt least 4 years of experience in Software Engineering and Systems Architecture or Technology Solution designAt least 2 years of experience creating solutions architectures in a public cloud (AWS, Microsoft Azure, Google Cloud)Preferred Qualifications:Master's Degree in Computer Science, Engineering or Information Technology5+ years of experience in software engineering3+ years of experience as a Solutions Architect in large/complex organizations6+ years of experience architecting, designing, and/or delivering delivering scalable and decoupled systems in a heavily regulated technology environment2+ years of experience working with internal and external business clients2+ years of experience with AWS concepts and implementationsExperience to engaging, influencing and driving initiatives by partnering with technology executivesExperience mentoring software engineers or architectsExperience in a regulated environment (HIPAA, PCI, Privacy, etc)Ability to communicate at all levels in the organizations with required technical depth and breadthAWS or equivalent certifications (Cloud Practitioner, Solution Architect-Associate, GCP or Azure)At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $201,400 - $229,900 for Manager, Solution ArchitectureCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).