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Collection Manager Salary in Connecticut, USA

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Job DescriptionIf you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer. Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!The Collections Associate/ Coordinator will handle standard residential, consumer and business in and outbound collections calls, letter production & mailing, return mail processing and other collections functions. More than 75% of the day is spent on in and outbound calling1. Work assigned Collections Calling Queues in a timely manner, ensuring that all Collection calls are documented with clear, concise case notes in the servicing system of record.2. Use verbal and written communication channels to make Quality Right Party Contact (QRPC), using established caller authentication to ensure the privacy of customer's data.3. Discuss the delinquency with the Borrower and determine:• Reason for Default (RFD),• If the Hardship/ Financial Difficulty is resolved, temporary, ongoing or permanent,• Property Occupancy / Condition,• The Borrower's ability to repay the Delinquency.4. In each Quality Right Party Contact (QRPC), achieve one or more of the following outcomes:• Collect past due payments.• Accept a Promise to Pay or Short- term Repayment plan.• Discuss or recommend alternate options for resolving the Delinquency through Loss Mitigation.5. Conduct thorough skip tracing efforts as needed and maintain accurate, complete records of results6. Prepare and mail prompt and accurate Collection communications to include: • Mild, Medium, and Strong letters.• Early Intervention Letters• 45 Day Letters• 60 Day Letters• State specific Default letters.7. Process payments by Phone, handling all related administrative work (Tasks, Workflows, Corrections) as needed.8. Process Drafts and Checks returned for Insufficient Funds, Account Closed, Return to Maker, or Stopped payment sending applicable communications to the borrower.9. Other duties as assigned by Department Manager.The estimated salary range for this position is $20.00 to $22.00 USD an hour. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.#LI-MM1#ZRAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Regularly identifies, evaluates, and implements improvements to improve utility reliability, regulatory compliance and/or cost effectiveness.Actively seeks new work scope with both existing client(s) and in the surrounding area with new clients.Evaluates employee performance, matches abilities and job requirements, and capitalizes on talents to effectively meet business objectives. Ensures that business initiatives and progress toward goals are effectively communicated to employees.Proactively manages safety, plant appearance and environmental issues and ensures compliance with Federal and State standards including Hazardous Waste Disposal and Air Quality Standards. Ensures that issues are identified and addressed and elevated, if necessary, in a timely manner. Maintains an up-to-date plan of action to be taken in event of emergencies such as machinery, equipment, or power failure, or need to release dammed water to affect flood control. Manages emergencies in an effective manner.Executes capital and facility improvement plans as required.May oversee construction and maintenance of roads and communication lines used in operating water supply systems. Oversees contractors as required.Work Environment:Spends 50% of time in the operations environment and 50% of time in the office environment.May need to work outside in inclement weather conditions and drive a company vehicle to perform duties.Occasional travel for training or meetings.Possible Work Hazards: May be exposed to possible operations hazards including dust, fumes, toxic and caustic chemicals, rotating machinery, high pressure, hot or cold work temperatures, slippery surfaces, water, and electrical hazards.QualificationsEducation/Experience/Background:Degree in Business or Engineering or equivalent related experience with completion of an accredited management course.At least seven years progressive management experience within a water /wastewater treatment environment with thorough knowledge of the methods, techniques, principles, and practices of water/wastewater treatment, water distribution and wastewater collection. 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Demonstrated ability to diagnose complex process problems and manage remedial action.Demonstrated knowledge of budget preparation and cost control and have the ability to forecast budget, staffing and equipment needs.Demonstrated effective communication, presentation, and interpersonal skills in order to interface with and motivate all levels of personnel.Demonstrated ability to prepare accurate, effective, complete, and easily understood written communications and reports.Strong PC skills with proficiency in word processing, spreadsheet and database software and the ability to optimize the use of technology and systems to communicate, manage budget and to streamline processes and increase efficiency. 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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
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Regularly identifies, evaluates, and implements improvements to improve utility reliability, regulatory compliance and/or cost effectiveness.Actively seeks new work scope with both existing client(s) and in the surrounding area with new clients.Evaluates employee performance, matches abilities and job requirements, and capitalizes on talents to effectively meet business objectives. Ensures that business initiatives and progress toward goals are effectively communicated to employees.Proactively manages safety, plant appearance and environmental issues and ensures compliance with Federal and State standards including Hazardous Waste Disposal and Air Quality Standards. Ensures that issues are identified and addressed and elevated, if necessary, in a timely manner. Maintains an up-to-date plan of action to be taken in event of emergencies such as machinery, equipment, or power failure, or need to release dammed water to affect flood control. 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Oversees contractors as required.Work Environment:Spends 50% of time in the operations environment and 50% of time in the office environment.May need to work outside in inclement weather conditions and drive a company vehicle to perform duties.Occasional travel for training or meetings.Possible Work Hazards: May be exposed to possible operations hazards including dust, fumes, toxic and caustic chemicals, rotating machinery, high pressure, hot or cold work temperatures, slippery surfaces, water and electrical hazards.QualificationsEducation/Experience/Background:Degree in Business or Engineering or equivalent related experience with completion of an accredited management course.At least seven years progressive management experience within a water /wastewater treatment environment with thorough knowledge of the methods, techniques, principles, and practices of water/wastewater treatment, water distribution and wastewater collection. Supervisory experience of 10 or more employees is highly desirable. Internal management experience preferred.Lab experience for permit testing requirements. Knowledge/Skills/Abilities:Demonstrated leadership ability and ability to effectively manage resources (personnel, equipment, materials, facilities, funds, and reputation).Thorough knowledge of Process / Operations Management, QA/QC procedures, Safety, Environmental and Facilities / Capital Equipment Management with expertise in more than one area of general knowledge requirements.Ingenuity and initiative are required to coordinate problem resolution, resolve conflicting priorities and to meet assignment deadlines within a team environment. Demonstrated ability to diagnose complex process problems and manage remedial action.Demonstrated knowledge of budget preparation and cost control and have the ability to forecast budget, staffing and equipment needs.Demonstrated effective communication, presentation, and interpersonal skills in order to interface with and motivate all levels of personnel.Demonstrated ability to prepare accurate, effective, complete, and easily understood written communications and reports.Strong PC skills with proficiency in word processing, spreadsheet and database software and the ability to optimize the use of technology and systems to communicate, manage budget and to streamline processes and increase efficiency. Familiarity with maintenance, operation, regulatory reporting, and cost estimating software.Proficiency in the care and use of all site specific, facility required PPE (Personal Protection Equipment).Demonstrated commitment to compliance with applicable laws and regulations, the Company's Code of Business Conduct and other Company policies and procedures.Must be able to serve rotational 24-hour emergency on-call if required by site.Required Certification/Licenses/Training:Highest level of certification as a water/wastewater operator required by site. If from another state, must achieve certification within one year of appointment to Plant Operations Manager.Valid Driver's license and safe driving record.HAZWOPER (Hazardous Waste Operations and Emergency Response) Level I and II certification if required by site.Physical Requirements:Amount of time spent - Standing 25%, Sitting 50%, Walking 25%While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.The employee is occasionally required to stoop, kneel, or crouch and enter confined spaces.May be required to use ladders or stairs.May occasionally be required to lift 50 to 60 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.Additional InformationWe are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
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ICON International, Inc., Stamford
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Come join Veradermics, a Connecticut Innovations portfolio company! https://www.veradermics.comAbout VeradermicsVeradermics is a well-funded medical dermatology company driven to develop innovative therapeutics aimed at transforming the standard of care for a wide range of common skin conditions. Founded by dermatologists, Veradermics leverages its front-line clinical experience to identify and advance novel drugs that address specific patient needs and solve pervasive treatment challenges in dermatology practice. The company has cultivated a pipeline of diverse, first-in-class, single-molecule therapeutics for highly prevalent dermatologic conditions seen in adults and children. Target indications include common warts, alopecia areata, molluscum contagiosum, and androgenetic alopecia (pattern hair loss). Veradermics' lead product candidate, VDMN Patch, offers a new, patient-friendly, injection-free approach for the treatment of common warts. Veradermics is led by an executive team of board-certified dermatologists supported by a board of directors comprised of recognized biopharmaceutical industry leaders.Why Work at VeradermicsYou Can Be Part of a Meaningful Mission - Veradermics aims to create a paradigm shift in medical dermatology by bringing pharmaceutical innovation to the treatment of common skin conditions that currently lack meaningful therapeutic advances and have been neglected by traditional pharma.Veradermics Has Significant Growth Potential - Veradermics' Product Candidates Have Cumulative Revenue Estimates of > $6B/Year.Veradermics' Has a Proven Track Record - Since our inception in 2019, Veradermics has advanced its lead asset, VDMN-21, into the most advanced dissolvable microneedle clinical trial ever conducted in the United States!Veradermics is Well Funded - We have raised > $25 million to date. Our investors include J.W. Childs Associates, LP, Vlad Coric, Connecticut Innovations, Werth Ventures, and Northpoint AdvisorsWe have been featured in Forbes, Slate, The Hartford Courant, The Kansas City Star, and many other multi-media platforms.Clinical Project ManagerVeradermics is seeking an experienced Clinical Project Manager (CPM) to oversee the assets in clinical development, managing strategic, financial, and operational aspects of the portfolio. The CPM will work closely with leadership to drive sound business development, investment, and relationship management decisions.This individual will bring a minimum of 5 years of pharmaceutical project/program management experience, with expertise in business development and due diligence activities. Candidates will have at a minimum a bachelor's degree in a scientific or related healthcare field.This is a full-time hybrid position (1 day/week at the office in New Haven, CT and 4 days/week remotely). Key Activities and Responsibilities:Provide project leadership and effective project management skills for monitoring of early and late stage assetsServe as strategic partner and thought partner to provide ongoing strategy development, process monitoring, and refinement of core processesMonitor progress of clinical program activities including study milestones in startup, maintenance and closure [BT1] and report on progress, including budget and timelines[BT2] ,Design and maintain analytical model to define strategy metrics, progress metrics and setting of targets and goalsCoordinate daily cross-functional collaboration on risk collection, prioritization, and effective mitigationProactively support risk prioritization and mitigation to improve quality outcomes, and ensure elevations/escalations and leadership decisions are captured, shared, and followed up on; evaluate and refine effectiveness of risk prioritization and mitigation processesProactively identify and communicate critical path, risks, and impediments to progress, and assist in the development of mitigations and/or contingency plansCoordinate and lead all aspects of internal project meetings, including meeting cadence, agenda drafting, clear documentation of key discussion points, decisions, and action itemsDevelop budgets and forecasts, and advise on data-driven investment decisionsChampion best practices in Project Management, including use of agendas, minutes, maintaining document repository, establishing, and implementing templates, tools, and processes to drive efficiency, alignment, communication, and effective planningProvide regular updates on KPIs and risk mitigation status to stakeholders, including company leadership, advisors, and external vendorsUphold and advocate a culture dedicated to quality, accountability, and collaboration to consistently achieve 'right the first time' resultsQualifications:Bachelor's degree in health science or related fieldMinimum of 5 years in clinical trial managementExcellent communication (oral and written), organizational, and problem-solving skillsWorking knowledge of ICH guidelines, GCP, and current global regulatory requirements and guidelines for clinical trialsStrong experience facilitating project team meetings, cross-functional team communication and decision making and ensuring alignment with stakeholdersCompany CultureVeradermics is a small and tight-knit operation where our team works tirelessly to develop innovative new therapeutics for dermatology. We hold ourselves to an incredibly high standard and are looking for an exceptional person who is ready to be an integral team member and make a positive impact on the practice of medicine. We strongly appreciate positivity, curiosity, and, above all else, the ability to stay organized and get things done at the highest level and on time. We are incredibly conscious of creating a comfortable, flexible environment that cultivates the desire to be engaged, ask questions, and feel a vested interest in our team's success. Most importantly, you should value honest and direct communication as you recognize that this is the best way for any individual or team to continuously learn and grow. Accomplishing our collective goals will be fun but also complex; you should pursue an ongoing and rewarding challenge!We're passionate about dermatology and about improving the lives of individuals suffering from common skin conditions. The therapeutics you help us develop will impact the quality of life of millions of people suffering from conditions ranging from common warts to alopecia areata. We believe always striving to do our personal best and to encourage others to be their best. We also believe in treating others with respect and want to create a company that people are excited to work for. Both Cofounders have worked in jobs they dreaded thinking about all Sunday long, we do not want Veradermics to be that for anyone!
Keyholder - The SoNo Collection
Warby Parker, Norwalk
Job Status: Full-TimeWarby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. (At other brands, you might see similar roles called Keyholder.) Across all of our retail locations in the U.S. and Canada, Sales Supervisors contribute to the success of our business firsthand through face-to-face customer interactions. In this role, not only will you share Warby Parker's story and mission on the sales floor, but you'll also take part in process ideation and improvement, as well as a slew of special projects. Sound right up your alley? Keep reading!What You'll DoCommunicate Warby Parker's values and brand philosophy to customersPromote an efficient, inclusive, and service-minded retail environmentDemonstrate exceptional product knowledge and offer thoughtful, honest style adviceDream up innovative and entrepreneurial ways to reinvent the glasses-shopping experienceAn upbeat, flexible team player who leads by exampleLead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not presentOpen and close the storeHelp foster an inclusive culture by treating customers and colleagues with respectWho You AreBacked by professional retail experience at a customer-focused company, plus 6+ months in a management positionEquipped with exceptional interpersonal and communication skills to deliver top-notch customer serviceCool under pressure and able to adapt quicklyA go-getter with an entrepreneurial spiritCurious and eager to learnA team player who is passionate about helping customers and teammates alikeAn innovative, proactive problem-solverProud of your work and self-motivated to be a top performerAble to bring a positive, fun energy to the workplace, even when working long hoursNot on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)Some benefits of working at Warby Parker for full-time employees:Health, vision, and dental insuranceLife and AD&D InsurancePaid time offPaid HolidaysRetirement savings plan with a company matchParental leave (non-birthing parents included)Short-term disabilityEmployee Assistance Program (EAP)Bereavement LeaveOptical Education ReimbursementSnack PantryAnd more (just ask!)If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA").About UsWarby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal.Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.)Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.
Manager, Assistant Property
NEWMARK, Greenwich
JOB DESCRIPTION Responsible for the day-to-day administration and implementation of those policies, procedures and programs that will assure a well-managed and well-maintained property. This includes but is not limited to, placing maximum emphasis on positive response to the concerns and needs of the tenants, and on increasing the value of the property being managed, in coordination and conjunction with the Owner's goals and objectives. The Assistant Property Manager will be assigned to specified action areas at the discretion of the Property Manager and/or Sr. Property Manager, so as to best meet the needs of the property.Essential Job Duties: May coordinate maintenance programs relating to the interior and exterior conditions and appearance of the assigned property Responsible for prompt and positive response to requests from property tenants, for the implementation of ongoing contact programs, to constantly assess tenant needs and to assure problems are being solved promptly, and to the mutual benefit of the tenant and the properties May be engaged in the selection of contract services, vendor negotiations for service agreements, and day-to-day monitoring of vendor performance to assure full compliance with standards established within the respective service agreements May participate in the development and administration of the strategic property plan and budget for the property. May be involved in, under the direction of the Property Manager, activities within the parameters of the approved business plan and budget May assist in the collection, analysis and reporting of data required to provide accurate and current assessments of property management objectives Involved in the administration of all tenant leases to assure full compliance with lease provisions. May also participate in the timely determination of escalations, timely collection of all rents, and for participating in appropriate action to lease available space within the buildings Shall participate in the day-to-day financial management of the properties with specific attention to accounts receivable, collection activities, maintenance of accounts payable on a current basis (taking advantage of discounts wherever possible), and the maintenance of all necessary financial records and files in an accurate and timely manner May handle tenant requests and dispatch work orders May perform other duties as assigned Other Job Functions: Participate in various meetings and training activities as designated by the Property Manager and/or higher level management Skills, Education and Experience: Bachelor's degree or equivalent work experience Minimum of 2 years previous property/facilities management experience Experience in and working knowledge of business/office administration Ability to handle general administration of the property in the absence of the Property Manager, or when otherwise called upon Strong written and verbal communications skills, with ability to produce communications and other materials that are effective and of a professional nature Computer proficiency with strong knowledge of MS Word, Excel and Power Point. Ability to learn new and business specific, software programs as needed Valid real estate license in States that require it
Operations Manager - Hartford and Enfield
Community Health Center, Hartford
Job Description Summary:Job Description:The Operations Manager is responsible for managing operational functions; ensuring that community based practices maintain productivity measures, improve operations, and provide exemplary service and satisfaction amongst patients, staff, and providers. Recommend, develop and implement policy and procedures related to front office staff functions. Support special projects as directed.ROLE AND RESPONSIBILITIESResponsible to effectively hire and retain employees while maintaining compliance with CHC protocols.Conducts performance reviews for direct reports.Evaluates work processes through change management.Manages, motivates, and retrains employees to ensure successful operation of the sites.Ensures customer satisfaction including resolving complaints.Exemplifies behavior reflecting CHC core values.Collaborates as a member of the Site leadership team.May manage multiple sites.Enforces company policies and procedures including developing corrective action plans for direct reports. Ensure maximum revenue collection in collaboration with Patient Accounts. Ensures effective and accurate appointment scheduling according to protocols and policies for maximum provider productivity.Manages team performance through measurement of core metrics (call volume, collections, system applications)Oversight and management of provider templates.Facilitates and leads meetings as necessary to support the team and site(s).Performs administrative duties including but not limited to payroll and workforce management.Oversees supply inventory in compliance with purchasing policies.Performs other duties as required.QUALIFICATIONSBachelor's degree required plus a minimum of 4+ years' experience in healthcareMinimum two years supervisory experience Knowledge of CPT and ICD-10 codingKnowledge of HIPAA, ADA, OHSHA and other regulationsPrior experience with electronic health record and/or practice management systemStrong leadership, analytical, and organizational skillsProficiency with MS Office suiteEffective communication skillsBilingual (Spanish) preferredPHYSICAL REQUIREMENTS/WORK ENVIRONMENTMinimal physical effort.Regular regional travel as necessary.Community Health Center Company Benefits for Full-Time Employees: For Health & WellnessMedical plans with Health Spending and Flexible Spending AccountsHealth Reimbursement Arrangement AccountsDental and Vision PlansWellness Incentive ProgramLife and Disability InsuranceVoluntary Life, Accident, Critical Illness, Auto, Identity Theft, Pet and Homeowner's Insurance, Legal Services.For Financial Success403(b) plan with a discretionary company match after 1 year of employment.For Great Work Life Balance:Paid time offPaid Parental LeavePaid holidaysEmployee Assistance ProgramsFor Professional and Educational AdvancementTuition ReimbursementPlease note- some of these benefits do not apply to part-time, temporary, or per-diem roles. Organization Information:Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 600,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement (NIMAA), and ConferMed. Location:Connecticut Pediatrics @ CHC - HartfordCity:HartfordState:ConnecticutTime Type:Full time