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Operations Manager Salary in Chicago, IL

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Franchise Regional Sales Manager - Chicago, Illinois
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Operations Manager
The University of Chicago, Chicago
DepartmentBSD MED - Hospital Medicine - AdministrationAbout the DepartmentOur section prides itself on its strong and integrated programs in clinical care, research, and education. The strength of our clinical programs is essential not only to our ability to provide excellent patient care, but to our ability to perform research that advances the frontiers of clinical practice and to train future generations of physicians in hospital medicine. Our research programs allow us to advance the scientific basis and clinical practice of hospital medicine and to train hospital medicine researchers who can carry this scientific mission into the future, often finding inspiration in the desire to solve clinical dilemmas we encounter in our own practices. Likewise, our training programs allow us to bring talented young persons into the relatively new field of hospital medicine, preparing them for productive and sustainable careers as clinicians, researchers, and educators.Job SummaryThe Operations Manager will manage the day-to day operation of the Section of Hospital Medicine. Collaborate closely with Section Administrator in providing operational support and executing quality improvement (QI) and analytic activities.ResponsibilitiesSupervise secretarial/administrative staff. Provides operational support for research, clinical, and educational missions and related projects.Coordinate fiscal and budgetary affairs for University activities and handle personnel issues related to staff employees.Assist with negotiating agreements, preparing strategic plans, and other activities associated with the Section's programs.Oversee clinical provider compliance with medical staff office regulations and requirements.Ensure compliance of office staff with relevant offices, University and other policies and guidelines.Supervise administrative team and support programmatic and executive support staff. Work closely with leadership in executing recruitment, onboarding, and hiring of new faculty and staff. Monitor and assists in the academic appointment process and onboarding for new faculty and staff and assist in transitions and other section, staff and faculty needs. Serve as a liaison with HR and other DOM offices and sections where requested. Assist Section Chief and Administrator with operational and administrative needs as requested. Ensure timely and compliant credentialing of existing clinical staff. Assist in facilitation of Section committees and meetings: schedule meetings, collect reports, create agendas, send reminders and provide logistical support to aid in the coordination of section committee reports, capture minutes and other relevant documentation, and other responsibilities as needed. Provide support for budget processes, effort reporting and tracking, and research operations.In support of section needs, assist in procuring, preparing, and analyzing reports examining key operational and clinical metrics. Help to develop and prepare financial and activity reports.Assist in administration, collection, collation of confidential evaluations of staff and faculty.Generate and format ad hoc and recurring summary reports, including but not limited to indicators such as: performance measures, delays in billing/documentation, clinical productivity, clinical outcome reports - Length of Stay, readmissions, discharges, etc.Collaborate with leadership, analysts, and other team members as needed to assist in providing quality information to decision-makers in flexible, user-friendly, visual formats. Examine and apply information thoughtfully to help solve problems and improve and optimize processes. Manage overall administrative team functions and proactively identified and executes opportunities for clarification and improvement of processes and projects.Assist in space planning and adjustments. Maintain the Hospital Medicine website and create materials for public-facing content, including recruitment and outreach. Organize, staff, and support events including but not limited to conferences, retreats, job fairs, leadership meetings, holiday and social gatherings, and other events. Respond to all facility problems such as furniture ordering and repairs, telecommunication requests, plant department requests, environmental issues, and all emergencies such as power outages, floods etc. Coordinate construction projects, implement space assignments, and plan and respond to space needs. Manage day-to-day facility issues and monitor overall environment. Responsible for security/access to all sectional areas.Responsible for training office staff on office procedures and compliance protocols. Coordinates special projects.Researches and analyzes data to create reports, and may create other reports for grants and contracts.Performs other related work as needed.Minimum QualificationsEducation:Minimum requirements include a college or university degree in related field.---Work Experience:Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.---Certifications:---Preferred QualificationsEducation: Bachelor's degree in health administration, public policy, business, accounting or related health/human services field.Experience: Previous administrative experience within an Academic Medical Center setting.Preferred CompetenciesFamiliarity with general business practices.Commitment to providing a high level of service and working in a team environment.High degree of professionalism.Attention to detail.Ability to handle confidential information with utmost discretion.Excellent interpersonal, verbal, and written communication skills.Ability to handle multiple tasks simultaneously and under tight deadlines.Strong analytical and organizational skills.Familiarity with basic data organization and analysis.Some experience with quality improvement practices.Application DocumentsResume (required)Cover Letter (required)When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.Job FamilyAdministration & ManagementRole ImpactIndividual ContributorFLSA StatusExemptPay FrequencyMonthlyScheduled Weekly Hours37.5Benefits EligibleYesDrug Test RequiredNoHealth Screen RequiredNoMotor Vehicle Record Inquiry RequiredNoPosting StatementThe University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:http://securityreport.uchicago.edu.Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
Operations Manager
Cushman & Wakefield, Chicago
Job Title Operations Manager Job Description Summary POSITION SUMMARYOversees all operational aspects of managing and leading staff to ensure the highest level of delivery of services consistent with C&W's standards across the market's portfolio. Job Description [Please delete this section before finalizing the Job Requisition: Below is an example Job Description for this Job Profile, and may need to be updated to reflect the specific responsibilities of this role. Please also ensure that you validate the selection of the Job Profile and placement of this Position in the Job Architecture before finalizing.]\n\nESSENTIAL FUNCTIONS AND RESPONSIBILITIES\nMay be responsible for one or more of the following:\n• Participate in monthly calls to share best practices and produce leads for institutional clients in multiple markets\n• Establish and monitor appropriate checks and balances to ensure high level of quality in operations while ensuring that the management teams understand and exceed Client's goals/expectations for each property\n• Understand and observe compliance with management agreements, review and approve expenditures, which exceed the authority level established for project and property manager\n• Guarantee timeliness and accuracy of financial and management reports, and confirm that expenditures comply with Client and C&W policies\n• Assist property/account manager in maintaining relationships with Client's senior level decision makers\n• Ensure compliance of full utilization of C&W tools and resources (i.e. Connect, Asset Services SharePoint site, Operations Manual, Engineering Disciplines, Yardi, SOC-1 prescribed accounting software, automated preventative maintenance software)\n• Verify the existence of property procedures including Operations Manual, Tenant Handbook, and Emergency Procedures as updated to current industry, Client, and C&W standards\n• Provide training and professional development in conjunction with Asset Services policies\n• Interface with accounting leaders and Transitions & Quality Control leader for feedback on associate performance and to conduct periodic audits when necessary\n• Develop the most profitable and efficient personnel model to staff each asset. Utilize K-1 Pricing Tool for all business opportunities\n• Participate in national asset services task forces and/or committees\n• Assist the Asset Services leader in delivering financial results (P&L responsibility), as well as assist in preparing market level Asset Services budgets, monthly variances and forecasting\n• Assist city lead with hiring, supervising, training, reviewing and overall performance management of asset services personnel\nKEY COMPETENCIES\n1. Financial Acumen\n2. Customer Focus (internal and external)\n3. Communication Proficiency (oral and written)\n4. Time Management Skills\n5. People Management Skills\n6. Leadership\n7. Business Development\n8. Sense of Urgency\nIMPORTANT EDUCATION\n• Bachelor Degree in Business Administration or related discipline\nIMPORTANT EXPERIENCE\n• 8 -10 years of commercial property management and/or executive level sales management experience\n• CPM and/or RPA comparable experience in a senior leadership role\n• Extensive experience in analysing and negotiating commercial lease and/or contract language\n• Proven experience in management/evaluation/development/motivation of subordinates\nADDITIONAL ELIGIBILITY QUALIFICATIONS\n• Maintain real estate license per any statutory requirements\n• Active participation in CPM and RPA local and national chapters preferred\n• Thorough understanding of financial reporting and variance analysis\n• Actively involved in the leadership level in charitable organization(s)\nWORK ENVIRONMENT\nThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.\nPHYSICAL DEMANDS\nThe PHYSICAL DEMANDS described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.\nWhile performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 85% of the time; and extend hands and arms in any direction.\nAAP/EEO STATEMENT\nC&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.
Spa Operations Manager - Waldorf Astoria Chicago
Hilton Global, Chicago
Waldorf Astoria Chicago - Inspired by the elegant glamour and design of 1920's Paris, Waldorf Astoria Chicago embodies the dramatic style of couturiers like Coco Chanel and Christian Dior. The hotel is fittingly located in the fashionable Gold Coast neighborhood, just one block from Chicago's Magnificent Mile.Our Forbes 4 Star rated haven of exclusivity with classic Parisian charm is seeking a Spa OperationsManager. The ideal candidate will have a guest service background that includes Luxury, Spa, and Hotel experience. The Waldorf Astoria Chicago Spa -is renowned for its superior spa treatments, comprehensive spa packages, luxurious facilities and in-room spa services. Want to learn more? Hotel Website , Facebook , InstagramWhat will I be doing?Reporting to the Spa Director, the Spa Operations Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage overall operations of the spa Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards Ensure client experience is proficient including bookings, payments, and consultation cards Managing spa team members and beauty therapists to ensure high motivation, provision of high-quality service and ongoing development Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programs to core fitness-based schemes Meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement Manage customer feedback effectively to ensure continuous service and program improvement Instill brand values and standards to maintain quality on a daily basis Liaise with other hotel departments Ensure customers and guests receive friendly and consistent personalized service from all team members Respond to audits to ensure continual improvement is achieved Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests What are we looking for?A Spa Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Management experience within the spa industry Ability to meet financial targets Ability to work under pressure Excellent grooming standards Willingness to develop team members and self Flexibility to respond to a range of different work situations Ability to work on your own or in teams What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportiveparental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs
Regional General Operations Manager - Harvard, Illinois
True Value Company, Chicago
Purpose The Regional Operations Manager at the Harvard, Illinois distribution center, is responsible for the management of the distribution of products to assure maximum efficiency, productivity, quality and service. Directs HUB to ensure strategy is aligned with company strategy, focused on continuous improvement and facility culture to continually add value. Develops high performance teams to create and execute initiatives and creates best practices for operations. Directs planning to assure optimum performance within warehouse and cost efficiencies. Partners with human resources and the local team to oversee and ensure positive associate relations programs. Identify process improvement opportunities to fully optimize the HUB. Responsibilities (May perform other duties and responsibilities, as assigned). 1.       Manages HUB’s performance towards productivity, quality and safety goals to ensure high level retailer service and timely delivery.  2.       Creates functional plans around workforce/labor, associate relations and communication. Continual monitoring of plans and adjusts based on internal/external factors. 3.       Develops strategies and identifies innovative processes to drive HUB optimization.  4.       Develops exempt leaders to create a high-performance team that executes initiatives and develops results to improve processes. Oversees all levels of associates and leader training for job requirements. 5.       Partners with various stakeholders across the organization to identify cost improvements in warehouse operations, labor, transportation and inventory management. 6.       Develops future leaders by fostering an environment that is conducive to teamwork, personal/professional growth in the foundation of the Company’s Values and Cultural Beliefs. 7.       Ensures all areas of the operations comply with internal and external safety standards or regulations, including audit and governmental agencies. Implements and directs Lean methodology and uses the principals to lead continuous improvement with the Distribution Center. Analyzes performance metrics to ensure desired results are achieved, the facility is operating efficiently, and corrective and preventative actions are created and implemented when necessary. 8.       Fiduciary responsible to the business and customers. Creates financial budgets, financial forecasts, and reporting. 9.       Maintains positive relationships with key customers. Education & Experience ·        Bachelor’s Degree or equivalent. ·        10+ years of experience, preferably in a hardware, DIY retail and/or wholesale industry. ·        Intermediate knowledge of MS Office (Word, Excel and PowerPoint). Licenses & Certifications: Six sigma or Lean Methodology implementation and driving business results, preferred. Physical Requirements (Delete those that do not apply and only keep those that apply to the role) ·        Balancing, Climbing, Crouching, Hearing, Kneeling, Lifting, Pulling, Pushing, Reaching, Repetitive Motion, Seeing, Sitting, Standing, Stooping, Talking, Typing, Visual Acuity, Walking Work Environment: Generally, works in climate-controlled office environment. Travel: Travel may vary in length and duration. Operations