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National Account Manager Salary in Scottsdale, AZ

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Manager, Project Management & Customer Implementation - REMOTE
APL Logistics Americas, Scottsdale
JOB DESCRIPTION Overview: The Project Advisor will manage and coordinate large complex Global Supply Chain Projects in accordance with sound and accepted project management principles often involving multiple functional areas. The Project Advisor ensures the timely delivery of the overall project rollout whilst maintaining the integrity in the alignment to scope, timeline and budget. In addition, the Advisor will track status for management focus, and escalation on underperforming areas and non-compliances with necessary follow up to ensure that gaps are managed and fixed.RESPONSIBILITIES Responsibilities: Project Planning- Build up project cost benefit analysis / justification for approval- Responsible for budgeting and spend management of projects- Create a detailed workplan which identifies and sequences the activities needed to successfully complete the project and allocate resources accordingly- Manage project staffing to successfully complete the project, including recruiting, management of contracts and assigning relevant toles and responsibilitiesProject Scope Definition- Define the scope of the project in collaboration with senior management, Operations and Technology- Determine the resources (time, budget, resources, equipment, etc.) required to complete the project Project Team Management- Provide strong leadership, direction and guidance to the project team, and able to work well with business and technical managers, to ensure business capability provided conforms to user requirements, while adhering to overall IT architectural roadmap - Responsible for all-levels of stakeholder management within Operations, IT, vendors and users for projects involvedProject Risk and Issue Management- Monitor the progress of the project, keep updates and make adjustments as necessary to ensure the successful completion of the project- Document risks and issues, manage and escalate to the appropriate personnel / team to ensure effective support for project is provided Project Reporting and Review- Lead status updates to review the project schedule with senior management and key stakeholders and all other staff that will be affected by the project activities; revise the schedule as required.- Set up Working Committee and Steering Committee (where appropriate) to manage, monitor and get directions on the progress of the project.- Determine the objectives and measures upon which the project will be evaluated at its completion- Monitor and get approval for all budgeted project expenditures.- Monitor project expenses, cash flow projections and report actual cash flow and variance to senior management on a regular basis (monthly / bimonthly).- Manage all project funds according to established accounting policies and procedures.- Ensure that all financial records for the project are up to date. -Update project spending status to project sponsorsProject Implementation & Evaluation- Execute the project according to the project plan.- Maintain forms, templates and records to document project activities- Set up project team central repository- Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project- Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards- Evaluate the outcomes of the project as established during the planning phase as well as actual implementation issues.- Project Closure - Build learning lessons from actual project implementation, review and make recommendations for future project improvementsQUALIFICATIONS EDUCATION General Education - Degree or Diploma in disciplines related to Business Management, Project Management or Supply Chain and Logistics EXPERIENCE General Experience- Minimum 5 years of relevant work experiences in managing projects, and a proven track record of successfully leading and delivering operational and systems implementation with end-users in different countries/regions- Advanced Project Management and Facilitation Skills Managerial Experience-Solid experience in successfully leading project teams Candidates must be within 250 miles of an APL Logistics facility or office. The typical starting salary range for this position is: $88,130 - $142,200. The actual salary offer will take into account multiple factors including skills, experience, education and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes bonus and benefits. Candidates are eligible for the following benefits: • PTO • Company Bonus Plan• 401(K) SAVE Plan• Annual Fixed Contribution• 9 paid holidays• Medical, Dental, Vision, and Life & Disability coverage• Voluntary Benefits• Accident/Critical Illness/Hospital Indemnity Benefits• Tuition reimbursement and student loan assistance• Employee Assistance Program (EAP)• Health Savings Account (HSA) with employer funding and wellness incentives• Flexible Spending Account (FSA)• Employee Referral ProgramABOUT US MAKING THE IMPOSSIBLE, POSSIBLE APL Logistics provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include Order Management, Distribution & Fulfillment, Customs Brokerage and Transportation products delivered across six regions. We also pioneered the use of visual data analysis and offer a robust Data Management and Analytics product suite to help you understand and solve complex problems that span systems and processes. Our brand was built alongside a culture of deep customer focus and attention, and we are known for providing flexible solutions to complex problems. AT THE HEART OF OUR OFFERING IS A GLOBAL, CROSS-FUNCTIONAL ABILITY TO MANAGE CUSTOMER ORDERS FROM ORIGIN ALL THE WAY TO FINAL DESTINATION VIA A NETWORK OF GLOBAL PROFESSIONALS. EEO Statement for US- The company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants for employment. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age (40 and over), medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.
Manager, Project Management & Customer Implementation - REMOTE
APL Logistics Americas, SCOTTSDALE
JOB DESCRIPTION Overview: The Project Advisor will manage and coordinate large complex Global Supply Chain Projects in accordance with sound and accepted project management principles often involving multiple functional areas. The Project Advisor ensures the timely delivery of the overall project rollout whilst maintaining the integrity in the alignment to scope, timeline and budget. 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Candidates are eligible for the following benefits: • PTO • Company Bonus Plan• 401(K) SAVE Plan• Annual Fixed Contribution• 9 paid holidays• Medical, Dental, Vision, and Life & Disability coverage• Voluntary Benefits• Accident/Critical Illness/Hospital Indemnity Benefits• Tuition reimbursement and student loan assistance• Employee Assistance Program (EAP)• Health Savings Account (HSA) with employer funding and wellness incentives• Flexible Spending Account (FSA)• Employee Referral ProgramABOUT US MAKING THE IMPOSSIBLE, POSSIBLE APL Logistics provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include Order Management, Distribution & Fulfillment, Customs Brokerage and Transportation products delivered across six regions. 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Key Account Manager (1st Shift) - Portland OR/REMOTE
APL Logistics Americas, Scottsdale
JOB DESCRIPTION Overview: In partnership with the broader account team, you will be the customer ambassador, with a mission to develop the top line for your defined customer program, while driving value and aligning with your customer's overall goals and objectives. You will connect customer needs to existing capabilities, while working in partnership with proper SME's to drive the development of future solutions that will add recognized value to your customer. This position should work with your community of peers to share best practice, and develop new initiatives with the key account that are in alignment with the account's business and supply chain strategies. This role plays an integral part of the global account management effort to develop business partnerships with the account at multiple levels of the customer organization, while also driving new business expansion opportunities for APLL. Your customer will see you as a trusted advisor who they will seek guidance from regarding business challenges that require creative solutions. You will perform as a strategic consultant, with ultimate responsibility to understand our customers' needs and requirements, and then propose solutions that add value and build long lasting partnerships. As the Key Account Manager, you will work in close collaboration with your counterparts at origin, as well as all functional and product leads, to develop solutions that will contribute to the top line growth of your defined customer program. You will not operate within an environment of constraints, but instead will operate within an environment of possibility when addressing new solution opportunities. While overall responsible for the growth of the regional customer program, it is critically important that this position works very closely with the entire global account team community, and key customer stakeholders, to ensure clarity of understanding on the solutions sold and that the execution of these defined services are set up for success.RESPONSIBILITIES Responsibilities: • Responsible for the management, growth, and revenue retention of global account portfolios with combined revenue generation of more than USD $10 million/year. • Customer retention and revenue leakage held at < 2% for managed accounts • Strategic focus and understanding of regional customer key priorities/objectives over a multi-year time horizon • Continuous CM growth, achieved through continuous optimization of customer program • Proactively identifies new opportunities, increasing the footprint of business and solutions with assigned customer(s), ensuring an attractive and sizeable pipeline and high closing ratio. • Regularly conducts structured review sessions, aligning with customer's strategic objectives and priorities, offering continuous improvement and innovation. • Competently connects virtual account teams, ensuring true global customer representation, collaborating with related program management resources globally, exchanging best practices and sales leads. • Driver of owned initiatives within the regional development roadmap, working in partnership with the Key Account team. • Effectively translate newly sold customer programs to ensure that customer requirements and the commitments of APL Logistics are met. • Gain and continuously develop a deep understanding of APLL's services/overall capabilities in order to ensure that you can optimize the manner in which APLL is executing • Conduit back to APLL to drive service/solution development based upon customer needs/future vision, always ensuring that APLL is one step ahead of competition when it comes to being the partner of choice. • Responsible to mobilize internal stakeholders around value creation opportunities and to work closely in leading cross-functional teams to develop creative solutions to meet customer needs. • Driver/orchestrator of storyboard, solutions, pricing development and RFQ responses for both customer initiated tenders and proactive APLL top line development opportunities. • Mutual engagement with peer network to bring best practice initiatives/concepts back to your customer • Orchestrate and drive engagement of APLL and customer senior leadership, to ensure that strong relationships are developed/nurtured at multiple levels of the customer and APLL organization (via one on one calls, top to top meetings, etc). • Ensure that any potential risks related to the customer program are raised expeditiously so they can be dealt with swiftly, whether related to delinquent payments, impactful service issues, etc. • Ultimate owner of regional customer SOA.QUALIFICATIONS Qualifications: • Bachelors degree preferred or equivalent professional experience • Minimum 5 years of relevant international transportation/logistics experience; international order management preferred. • Minimum 5 years of experience involving direct customer interaction/ownership. • Ability to comply with APL Logistics travel policy Requirements • Confirmed ability to maintain and grow senior level customer relationships across multiple levels of an organization • Creative ability to develop sales strategies and solutions; presenting innovative solutions to customers • Strong verbal and written communication and presentation skills • Strong leadership skills in managing cross functional teams to meet objectives • Excellent written and verbal communication skills • Customer driven; action-oriented • Strong interpersonal skills • Strong financial analysis, negotiation, and problem solving skills • Strong leadership skills across cultures and within a matrix environment • Strong ability to organize priorities in a dynamic environment • Proven ability to drive revenue growth • Display original thinking and creativity while generating new opportunities in support of the customer/organization. • Ability to travel both domestically and internationally, in adherence with the defined APLL travel policy Key Result Areas: • Program expansion through new services/solutions in response to customer goals/objectives • Revenue Growth (as defined within PMT) • Contribution Margin growth (as defined within PMT) • NPS or equivalent customer satisfaction scoring of 'x' (to be determined) (Customer understanding and recognition of APLL value generation for their organization) Candidates must be within 250 miles of an APL Logistics facility or office. The typical starting salary range for this position is: $103,950 - $150,000. The actual salary offer will take into account multiple factors including skills, experience, education and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes bonus and benefits. Candidates are eligible for the following benefits: • PTO • Company Bonus Plan• 401(K) SAVE Plan• Annual Fixed Contribution• 9 paid holidays• Medical, Dental, Vision, and Life & Disability coverage• Voluntary Benefits• Accident/Critical Illness/Hospital Indemnity Benefits• Tuition reimbursement and student loan assistance• Employee Assistance Program (EAP)• Health Savings Account (HSA) with employer funding and wellness incentives• Flexible Spending Account (FSA)• Employee Referral ProgramABOUT US MAKING THE IMPOSSIBLE, POSSIBLE APL Logistics provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include Order Management, Distribution & Fulfillment, Customs Brokerage and Transportation products delivered across six regions. We also pioneered the use of visual data analysis and offer a robust Data Management and Analytics product suite to help you understand and solve complex problems that span systems and processes. Our brand was built alongside a culture of deep customer focus and attention, and we are known for providing flexible solutions to complex problems. AT THE HEART OF OUR OFFERING IS A GLOBAL, CROSS-FUNCTIONAL ABILITY TO MANAGE CUSTOMER ORDERS FROM ORIGIN ALL THE WAY TO FINAL DESTINATION VIA A NETWORK OF GLOBAL PROFESSIONALS. EEO Statement for US- The company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants for employment. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age (40 and over), medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.
Manager, Engineering Programs
PayPal Inc., Scottsdale
The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.Job Description Summary:Looking for a manager of Infrastructure engineering programs to join our BITS organization.Job Description:Job Title: Manager, Infrastructure Engineering ProgramsMeet Our Team:We are part of Business Infrastructure & Technology Services (BITS) Organization that is responsible for enabling the required technology to support the business. You will be responsible for working with the Technology Infrastructure Leadership team to manage, prioritize and execute on the most impactful programs and initiatives for the organization. We are looking for a leader who can manage a team and provide oversight on the delivery of the programs with discipline and rigor.Your Way to Impact:This role is crucial to the infrastructure portfolio of projects. This role will partner with the PMO Leader to establish program management standardization and consistency across PayPal.Your Day-to-Day:Establish Standards and Processes to consistently deliver the initiatives and programs within BITS.Coach and mentor program management professionals and share knowledge on best practices.Act as a steward for driving consistency and standardization in managing/delivering programs.Monitor compliance with metrics and reporting on the performance of the PMO.What You Need to Bring:A successful candidate should have a minimum of 8+ years of experience leading and/or managing infrastructure projects or within the program management disciplineExperience managing a team of program managers is required Experience with Infrastructure project management is required (Data Center, Disaster Recovery, Observability, Public Cloud preferred)Executive Presence, great communication and presentation skillsComfortable collaborating, Partnering, & Influencing StakeholdersPro-active management and leadershipA Bachelor's or Master's degree in a related field is preferred but not requiredAdditional Job Description:Subsidiary:PayPalTravel Percent:0For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.Who We Are:Click Here to learn more about our culture and community.Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
Manager, Sales Operations
PayPal Inc., Scottsdale
The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.Job Description Summary:Manager - Revenue Operations / Sales Operations for PayPal's Channel Partner Sales OrganizationSupport sales forecasting, planning, and operations processes within the Partner organizationDay to day visibility to leaders on pipeline & sales progress, gaps & challenge to planProactively monitor and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization's overall planning & operations related effortsDriving strategic projects into the execution phase, partnering with teams across the organizationPlan and execute the tactical elements of sales to develop best practices and continuously improve effectiveness: sales model/processes/methodologies, coverage model, territory design, lead generation management, departmental communications.Driving and managing forums for check-ins with product teams, stakeholders, executive leadership and strategic merchantsAble to assess, scope and position key transformational efforts that need to be executed against in order to drive the changes needed for to achieve Business goals.Qualifications5+ years of strong consulting, Rev/Sales Ops, operations, strategic finance or strategy experience preferredIndustry expertise in payments and / or technology preferredExcellent creative and analytical and problem-solving skills with a history of hands-on, detail-oriented workAdvanced skills in MS Excel, PowerPointStrong communication, listening, and negotiation skillsJob Description:Manager - Revenue Operations / Sales Operations for PayPal's Channel Partner Sales OrganizationSupport sales forecasting, planning, and operations processes within the Partner organizationDay to day visibility to leaders on pipeline & sales progress, gaps & challenge to planProactively monitor and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization's overall planning & operations related effortsDriving strategic projects into the execution phase, partnering with teams across the organizationPlan and execute the tactical elements of sales to develop best practices and continuously improve effectiveness: sales model/processes/methodologies, coverage model, territory design, lead generation management, departmental communications.Driving and managing forums for check-ins with product teams, stakeholders, executive leadership and strategic merchantsAble to assess, scope and position key transformational efforts that need to be executed against in order to drive the changes needed for to achieve Business goals.Qualifications5+ years of strong consulting, Rev/Sales Ops, operations, strategic finance or strategy experience preferredIndustry expertise in payments and / or technology preferredExcellent creative and analytical and problem-solving skills with a history of hands-on, detail-oriented workAdvanced skills in MS Excel, PowerPointStrong communication, listening, and negotiation skillsAdditional Job Description:Subsidiary:PayPalTravel Percent:0For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.Who We Are:Click Here to learn more about our culture and community.Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
Strategic Accounts Manager- National Brands - West - MTL
Carlisle Construction Materials, Scottsdale
Carlisle Companies Incorporated, a worldwide leading diversified manufacturer of premium building products and related technology has an immediate opening for a Strategic Accounts Brand Manager to join our MTL Holdings team located in Milwaukee, WI. The Strategic Brand Manager (SBM) is an experienced, vibrant, and passionate sales professional responsible for Professional Strategic Account growth efforts of all CAM building envelope strategic accounts products including Metal-Era, PAC-CLAD, Citadel Architectural Products, Drexel Metals and Hickman Edge Systems. The SAM develops and executes the plan, along with the Director of Strategic Accounts, to manage and grow new strategic National Brand Account account revenue and margins at CAM, as well as manage and grow existing strategic National Brand Accounts' revenue and margins. Since this role is largely travel-based national role, we are open to alternate and remote options, so long as centralized access to a major airport hub makes regular travel reasonable. There are a team of Strategic Accounts Managers at Carlisle Architectural Metals (CAM). Each SAM has a owns their region and the headquarters across the verticals within the assigned geography. The current opening is within the National Brand team which includes our retail, restaurant, convenience, and hospitality groups. Essential Duties and Responsibilities: * Design and execute a strategy within budget for the new development, new growth, and tracking of new Strategic Account revenue to meet margin and revenue annual goals. * Design and execute a strategy within budget for existing Strategic Account growth in margin and revenue to annual goals. * Deliver group presentations on products, services, and technical knowledge the company provides in a confident and engaging manner. * Manage, develop, and deliver forecasted monthly revenue for all Strategic Accounts * Report regularly on all activities surrounding building pipeline, new account development, and existing account growth in departmental sales meetings. * Report regularly on pertinent activities surrounding building of sales pipeline, new account development, and existing account growth in monthly sales meeting. * Work and Travel safely, reporting all expenses in designated expense program to budget. * Deliver SPEQ promise to existing and prospective clients. * All other duties as assigned by the Director of Strategic Accounts or VP of Growth #LI-KT1Minimum Requirements & Qualifications: The requirements listed are representative of the knowledge, skills, and/or abilities required to satisfactorily perform the essential functions of this position. * 5+ years' relevant business development and sales management experience; or an equivalent combination of education and experience. * 5+ years' relevant experience in group presentation; or an equivalent combination of education and experience * Build and maintain strong relationships with key decision-makers and influencers at the national account level, including those the company has designated as "targets", within the communicated timeframe, engage with key decision-making personnel and develop sales opportunities. * Strong "customer first" mindset, and well-developed customer service and business development skills balancing results with focus on exceeding both targets and customer expectations. * Excellent analytical and problem-solving abilities to understand complex customer requirements and develop tailored solutions. * Strong negotiation, communication, and interpersonal skills, with the ability to influence and build relationships at all levels of an organization. * Stay up to date with industry developments, regulatory requirements, and emerging trends to provide valuable insights and recommendations to the organization. * Maintains professional and technical knowledge by attending trade shows, educational workshops; reviewing professional publications; establishing personal network. * Collaborate with internal teams, including marketing, product development, and customer service, to ensure effective execution of sales initiatives. * Analyze market trends, customer preferences, and competitive landscape to identify opportunities for business growth. * Willingness to travel extensively to meet with clients and attend industry events. * Must demonstrate a high level of integrity and professional discretion; with the demonstrated ability to appropriately handle sensitive and confidential information and situations. * Excellent interpersonal and communication skills; including the ability to effectively communicate verbally and in-writing at all levels of the organization. * Computing skills, including proficiency in Microsoft Outlook, Word, Excel, PowerPoint and CRM. * Ability to work independently, effectively time-managing and prioritizing one's own workload. * High attention to detail and a consistent history of accuracy in completed work. Preferred Qualifications * Experience with sales of Wall Panel, Roof Panel, MCM/ACM or other building cladding materials in the commercial market (NOT residential) * Experience with sales of Roofing or Roof Edge, Soffit in the commercial market * Track record of both successful design and execution with strategic account development programs * Track record of successful remote work and travel life balance * Track record of contributing to and building a positive work culture and development of teammates Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Strategic Accounts Manager-National Brands - East - MTL
Carlisle Construction Materials, Scottsdale
Carlisle Companies Incorporated, a worldwide leading diversified manufacturer of premium building products and related technology has an immediate opening for a Strategic Accounts Brand Manager to join our MTL Holdings team located in Milwaukee, WI. The Strategic Brand Manager (SBM) is an experienced, vibrant, and passionate sales professional responsible for Professional Strategic Account growth efforts of all CAM building envelope strategic accounts products including Metal-Era, PAC-CLAD, Citadel Architectural Products, Drexel Metals and Hickman Edge Systems. The SAM develops and executes the plan, along with the Director of Strategic Accounts, to manage and grow new strategic National Brand Account revenue and margins at CAM, as well as manage and grow existing strategic National Brand Accounts' revenue and margins. Since this role is largely travel-based national role, we are open to alternate and remote options, so long as centralized access to a major airport hub makes regular travel reasonable. There are a team of Strategic Accounts Managers at Carlisle Architectural Metals (CAM). Each SAM has a owns their region and the headquarters across the verticals within the assigned geography. The current opening is within the National Brand team which includes our retail, restaurant, convenience, and hospitality groups. Essential Duties and Responsibilities: * Design and execute a strategy within budget for the new development, new growth, and tracking of new Strategic Account revenue to meet margin and revenue annual goals. * Design and execute a strategy within budget for existing Strategic Account growth in margin and revenue to annual goals. * Deliver group presentations on products, services, and technical knowledge the company provides in a confident and engaging manner. * Manage, develop, and deliver forecasted monthly revenue for all Strategic Accounts * Report regularly on all activities surrounding building pipeline, new account development, and existing account growth in departmental sales meetings. * Report regularly on pertinent activities surrounding building of sales pipeline, new account development, and existing account growth in monthly sales meeting. * Work and Travel safely, reporting all expenses in designated expense program to budget. * Deliver SPEQ promise to existing and prospective clients. * All other duties as assigned by the Director of Strategic Accounts or VP of Growth #LI-KT1Minimum Requirements & Qualifications: The requirements listed are representative of the knowledge, skills, and/or abilities required to satisfactorily perform the essential functions of this position. * 5+ years' relevant business development and sales management experience; or an equivalent combination of education and experience. * 5+ years' relevant experience in group presentation; or an equivalent combination of education and experience * Build and maintain strong relationships with key decision-makers and influencers at the national account level, including those the company has designated as "targets", within the communicated timeframe, engage with key decision-making personnel and develop sales opportunities. * Strong "customer first" mindset, and well-developed customer service and business development skills balancing results with focus on exceeding both targets and customer expectations. * Excellent analytical and problem-solving abilities to understand complex customer requirements and develop tailored solutions. * Strong negotiation, communication, and interpersonal skills, with the ability to influence and build relationships at all levels of an organization. * Stay up to date with industry developments, regulatory requirements, and emerging trends to provide valuable insights and recommendations to the organization. * Maintains professional and technical knowledge by attending trade shows, educational workshops; reviewing professional publications; establishing personal network. * Collaborate with internal teams, including marketing, product development, and customer service, to ensure effective execution of sales initiatives. * Analyze market trends, customer preferences, and competitive landscape to identify opportunities for business growth. * Willingness to travel extensively to meet with clients and attend industry events. * Must demonstrate a high level of integrity and professional discretion; with the demonstrated ability to appropriately handle sensitive and confidential information and situations. * Excellent interpersonal and communication skills; including the ability to effectively communicate verbally and in-writing at all levels of the organization. * Computing skills, including proficiency in Microsoft Outlook, Word, Excel, PowerPoint and CRM. * Ability to work independently, effectively time-managing and prioritizing one's own workload. * High attention to detail and a consistent history of accuracy in completed work. Preferred Qualifications * Experience with sales of Wall Panel, Roof Panel, MCM/ACM or other building cladding materials in the commercial market (NOT residential) * Experience with sales of Roofing or Roof Edge, Soffit in the commercial market * Track record of both successful design and execution with strategic account development programs * Track record of successful remote work and travel life balance * Track record of contributing to and building a positive work culture and development of teammates Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Customer Success Manager
PayPal Inc., Scottsdale
The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.Job Description Summary:CSM Job Description Summary You will be the primary owner of strategic relationships with key leaders in merchant organizations. You will uncover and address servicing roadblocks and mitigate escalations while identifying new and cross-sell/upsell opportunities for PayPal, working closely in partnership with Sales. You will also act as the internal merchant advocate with other teams (e.g. Product). With the ability to be a trusted advisor and strategic thought partner to merchants, you will manage customer relationships with merchants whose potential value exceeds their current value to PayPal. You will drive adoption of new integrations, conduct regular outbound contact to deliver merchant education and best-practice sharing, and you will proactively review merchants' operating environments, including competitive threats on the account. Your research and problem-solving skills will help merchants manage health, mitigate risk, and identify products that align to their strategic goals. Your success in this role will be measured through customer satisfaction, integration quality, increasing sales opportunities, and decline/churn prevention.Job Description:Job Description Key Experience Minimum 7 years of customer success or account servicing experience with complex, enterprise solutions to Fortune 1000 companies; 10+ years preferred Multi-year track record of over-achievement Proven track record of successfully managing multiple customers, developing opportunities and exceeding new business targets Proven consultative sales abilities and proven ability to work well in a matrix environment, collaborating across multiple departments and influencing all levels within an organization Bachelor's Degree or relevant experience required Prior payments knowledge preferred Success in a start-up experience and/or sales role a plus Acumen Expertise in servicing across all products, familiarity with the product portfolio, ability to ensure latest integrations, and translating product capabilities into key merchant drivers Demonstrate specific expertise on the use and optimization of branded products; knowledge of PayPal unbranded products, and is able to identify opportunities for product fit based on merchant value drivers and technical capabilities Prospecting & Pipeline management Ability to set clear definitions and provide evidence of account success Experience creating and updating 1-2 year communication plans to grow merchant relationships, including using internal reporting and identifying opportunity for improvement and enhancement Ability to provide sales teams information to support pipeline and prospecting activities Experience creating an action plan to grow and secure business in existing merchants Merchant Orientation & Relationship Management Experience identifying key merchant objectives and challenges, build trust and credibility quickly, and build enduring relationships Communicating Ability to confidently present standard solutions, explaining business value over phone or in person Ability to complete high quality internal and external reporting requirements Relationship management Primary relationship owner after merchant live to site Develop strategic relationships with merchant decision makers, including C-suite and product owners Partner with merchant to develop strategy, build trust, and demonstrate value of PayPal Develop Customer Success Plans with key merchant contacts Develop and facilitate Quarterly Business Reviews with merchants Occasional travel Proactive value delivery and portfolio growth Proactively deliver value to merchants through ongoing use and optimization of existing products Advocate for merchant with internal teams, including product, technical support, etc. Manage existing portfolio growth by reviewing merchant operating model and identifying expansion opportunities Deliver against non revenue-bearing opportunities Handover revenue-bearing opportunities to sales and provide support during the sales process of inorganic growth Drive merchant retention through ongoing relationship management and churn mitigation/negotiation Address servicing roadblocks Provide reactive servicing for production outages, refund approvals, brand risk product escalations, chargeback adjudications, etc. Address compliance, risk, underwriting, and regulatory concerns, field incoming reporting and reconciliation questions, and address questions and complete formal analyses on declines and interchange Manage cross-functional teams to execute servicing needs Conduct and manage co-marketing campaigns Make a highly positive impact on culture and team - work well with others, share learnings, build trust, and lead by example Seek ways to constantly improve, absorb, and apply coaching from management to field activities Key competencies of a Customer Success Manager - Trusted advisor and proactive partner - Ability to build strategic working relationships - Value delivery - Strong planner / organizer - Ability to communicate, listen, and influence - Adaptable / quick learner - Strategy, product, and technical acumen and expertise Additional Job Description:Subsidiary:PayPalTravel Percent:0-PayPal is committed to fair and equitable compensation practices.Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.The U.S. national annual pay range for this role is$64000 to $156750For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.Who We Are:Click Here to learn more about our culture and community.Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.Notice to Applicants and Employees who reside within New York City. Click here to view the notice.
Account Manager, National Accounts
Prudential Ins Co of America, Scottsdale
Job Classification:Investment Management - InvestmentsGroup Insurance is an operating unit within the U.S. Businesses Division that primarily focuses on creating, distributing, and administering a complex range of life and disability insurance products for many top Fortune 500 companies. Prudential’s Group Insurance (GI) Distribution organization delivers benefit services and solutions needed to fulfill our purpose of making lives better by solving the financial challenges of our changing world. The group is comprised of early talent, experienced, and executive teams with a keen focus on customer and marketplace centricity.Prudential’s Group Insurance (GI) National Account Organization (NAO) Account Management team is seeking a National Account Manager who will be responsible for establishing and maintaining cooperative relationships with customers, brokers, consultants, and internal business partners—resulting in increased sales revenue, customer persistency, and customer satisfaction with existing Group Life & Disability National Account cases. This position also entails working closely with our Account Executives in executing customer-specific business plans that are linked to Group Insurance goals and objectives. Some travel is required. Daily activities include but are not limited to:• Business Development• Coordinating Marketing, Sales, and Support service for assigned accounts• Possessing an understanding of your assigned customers’ requirements and initiating actions that maintain high levels of customer satisfaction• Proactively partnering with internal contacts to facilitate timely resolution of issues or problems presented by customers and/or brokers• Presenting products, services, and plan design information to meet customer needs• Addressing customer questions and concerns regarding any aspect of our product offering Talent Management• Providing guidance to junior staffQualifications:• 2-3 years’ experience in Group Insurance and benefits• Customer management experience (preferred)• Experience in Group Insurance underwriting or financials (a plus)• Strong customer service focus • A detail-orientated individual with strong analytic, organization and time management skills• Excellent communication skills• A solid knowledge of Prudential’s Group Insurance product and servicesThis is a hybrid role.#LI-INNote: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $99,300.00 to $147,700.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. The Prudential Insurance Company of America, Newark, NJ and its affiliates.Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at [email protected] for more information about doing business with Prudential.PEOPLE WITH DISABILITIES:If you need an accommodation to complete the application process, which may include an assessment, please email [email protected] note that the above email is solely for individuals with disabilities requesting an accommodation.  If you are experiencing a technical issue with your application or an assessment, please email [email protected] to request assistance.
Account Manager, National Accounts
Prudential Ins Co of America, SCOTTSDALE
Job Classification:Investment Management - InvestmentsGroup Insurance is an operating unit within the U.S. Businesses Division that primarily focuses on creating, distributing, and administering a complex range of life and disability insurance products for many top Fortune 500 companies. Prudential’s Group Insurance (GI) Distribution organization delivers benefit services and solutions needed to fulfill our purpose of making lives better by solving the financial challenges of our changing world. The group is comprised of early talent, experienced, and executive teams with a keen focus on customer and marketplace centricity.Prudential’s Group Insurance (GI) National Account Organization (NAO) Account Management team is seeking a National Account Manager who will be responsible for establishing and maintaining cooperative relationships with customers, brokers, consultants, and internal business partners—resulting in increased sales revenue, customer persistency, and customer satisfaction with existing Group Life & Disability National Account cases. This position also entails working closely with our Account Executives in executing customer-specific business plans that are linked to Group Insurance goals and objectives. Some travel is required. Daily activities include but are not limited to:• Business Development• Coordinating Marketing, Sales, and Support service for assigned accounts• Possessing an understanding of your assigned customers’ requirements and initiating actions that maintain high levels of customer satisfaction• Proactively partnering with internal contacts to facilitate timely resolution of issues or problems presented by customers and/or brokers• Presenting products, services, and plan design information to meet customer needs• Addressing customer questions and concerns regarding any aspect of our product offering Talent Management• Providing guidance to junior staffQualifications:• 2-3 years’ experience in Group Insurance and benefits• Customer management experience (preferred)• Experience in Group Insurance underwriting or financials (a plus)• Strong customer service focus • A detail-orientated individual with strong analytic, organization and time management skills• Excellent communication skills• A solid knowledge of Prudential’s Group Insurance product and servicesThis is a hybrid role.#LI-INNote: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $99,300.00 to $147,700.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. The Prudential Insurance Company of America, Newark, NJ and its affiliates.Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at [email protected] for more information about doing business with Prudential.PEOPLE WITH DISABILITIES:If you need an accommodation to complete the application process, which may include an assessment, please email [email protected] note that the above email is solely for individuals with disabilities requesting an accommodation.  If you are experiencing a technical issue with your application or an assessment, please email [email protected] to request assistance.