Customer Project Manager Salary in San Diego, CA

DESCRIPTIONAre you interested in leveraging your relationship building and project management skills to join a new and dynamic team responsible for improving public and opinion elites perception that Amazon is good for small businesses worldwide? We are seeking an experienced, entrepreneurial, high-judgment, results-oriented, and inventive Sr. Customer Success Manager for a dynamic new role that will contribute to strategy and own the execution of initiatives that ensures that public perception mirrors the reality that Amazon’s store is a great place for our Selling Partners to build and maintain thriving businesses. This includes building authentic relationships with sellers and seller-influentials to tell their seller stories, amplify their voice to internal partner teams, and to advocate for selling in our stores.This role will have a high degree of ownership for driving results and scalable solutions that raise the bar on improving public perception of the selling experience on Amazon through the voice of our sellers by sharing their stories and amplifying our messaging. The role is inherently cross-functional – you will work closely with Public Policy, Public Relations, Marketing, and other partner teams across the consumer business to source, vet, place, and support sellers within new and existing programs at Amazon that amplify the success of our Selling Partners.The ideal candidate thinks strategically, takes initiative, and dives deep into details. They can create relationships with sellers based on trust, while driving high-level strategic initiatives but also roll up their sleeves, dig in and get the job done. Maturity, strong business judgment, ability to earn trust and influence cross-functional teams, a customer-centric and creative mindset and strong analytical and writing skills are essential. The candidate for this position also embraces ambiguity, ramps quickly on complex issues, and is skilled at communicating complex issues simply and convincingly to a wide range of internal and external audiences.Key job responsibilities• Owns vetting program strategy and solutions to identify, incentivize, activate, and build authentic relationships with sellers for SER, Marketing, PR, and other external engagement opportunities worldwide.• Working across internal teams to coordinate new business, partnership, and collaboration opportunities with sellers and seller-influentials, and ensure efficient escalation channels.• Building and strengthening relationships, and launching partnerships with seller advocates.• Advocates for sellers internally and externally.• Creates, optimize, and drive adoption of critical mechanisms and SOPS required to ensure long-term expansion and success.• Tracks and reports program learnings and effectiveness to internal stakeholders including flash reports and contributing to docs.About the teamThe Seller External Relations Vetting (SERV) Team is responsible for recruiting, vetting, and supporting Amazon sellers featured in strategic and/or high-value activations (HVAs), for SPS, Public Policy (PP), Public Relations (PR), and other marketing and events teams across Amazon worldwide. These activations range from customer-facing campaigns (e.g., Prime Day), to direct engagements with opinion elites (e.g., Sellers in Your Community events). We are open to hiring candidates to work out of one of the following locations:San Diego, CA, USABASIC QUALIFICATIONS• 5+ years experience in program or project management• Experience working with sellers• Experience using data and metrics to drive improvements• Experience working cross functionally with tech and non-tech teams• Experience owning program strategy, end to end delivery, and communicating results to leadership• Travels as necessary to ensure programmatic excellence• Experience establishing, growing, and maintaining relationshipsPREFERRED QUALIFICATIONS• Masters of Business Administration or Advanced Technical Degree• Outstanding interpersonal skills - decisive, action-oriented, and able to motivate and inspire others• Excellent communication skills, both written and verbal• Strong analytic approach and bias for data-based judgment• Experience leveraging customer insights to drive decisions• Attention to detail, excellent organization skills, and ability to manage multiple projects and responsibilities• Strong track record of leading and delivering programs and services at a national scale• Demonstrated ability and willingness to operate autonomously, roll up sleeves and execute to get the job done; general manager / owner mentality• Experience working with remote delivery teams• Proven track record of influencing global stakeholders and gaining alignment on program vision• Ability to navigate ambiguityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $99,500/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Project Manager I - Norfolk/San DiegoJob ID: 2024-228Date Posted: 2024-03-27T00:00:00Location: San Diego, CAMinimum Experience: 2 yearsEducation: High School Diploma or EquivalentEpsilon Systems Solutions, Inc. has a contingent job opportunity for a full time Project Manager in San Diego, CA or, Norfolk, VA.Summary: The Project Manager will provide oversight of engineering projects and provide technical support to senior Navy leadership. The Project Manager will report directly to the Senior Program ManagerRoles and Responsibilities:Provides oversight and technical support for various engineering projects within a program.Utilizes subject matter expertise to conduct engineering studies and provides technical recommendations or assessments.Researches and analyzes data and procedures related to the maintenance, operation, performance, or reliability of various engineering main propulsion or auxiliary systems, and provide recommendations to improve maintenance/operational processes and procedures.Analyzes procedures utilized by maintenance and repair activities and develops recommendations to achieve optimum utilization of tools, machines and equipment used for repairs.Monitors and analyzes ships force compliance with applicable directives and instructions.Conducts, tracks, and support various engineering tasks or deep dive efforts and provide expert recommendations, reports, or briefings to senior leadership.Provides assistance in the development, updating and execution of governing directives. Provides technical support and process improvement recommendations for fleet engineering initiatives.Minimum Qualifications:High school diploma/equivalent.Least two to four (2-4) years of experience supporting the Navy or supporting Navy Surface Ships required.Must be proficient in using Microsoft Office, particularly MS Word, Power Point, and Excel.Possess excellent oral and written communication skills.Ability to obtain/maintain a DoD Secret security clearancePursuant to the various government contractual requirements, all applicants must be U.S. Citizens.Preferred Qualifications:Experience as a Force Maintenance Officer a plus. Bachelor's Degree in Engineering.Experience working in a major command preferred.Pay Range:The pay range for this role is $65,000 To $82,000 Annually. This is a reasonable estimate for this role. Individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.ADA Notations:Frequently required to sit for long periods of time, stand, walk and may occasionally lift and move 25 poundsRegular communication (hearing/speaking).Noise conditions range from very quiet to very noisy.Prolonged use of computer (typing/keyboarding).Ability to travel by car, air or other means of transportation, if required.Ability to climb aboard ships and military vessels, if requiredSome travel may be requiredEpsilon Systems Solutions, Inc. and its subsidiaries are proud to be Equal Employment Opportunity and Affirmative Action employers, Minority/Female/Disabled/Veterans.PI238705379

Project Manager I - Supply and Habitability Team Lead - San DiegoJob ID: 2024-232Date Posted: 2024-03-27T00:00:00Location: San Diego, CAMinimum Experience: 4 yearsEducation: High School Diploma or EquivalentEpsilon Systems Solutions, Inc. has a contingent job opportunity for a full time Project Manager I - Supply and Habitability Team Lead - San Diego.Summary:Responsible for the results achieved in terms of quality, safety, costs, schedules and performance of assigned programs. Manages the contractual and financial aspects of all projects enabling the Project Managers to focus on day to day production. Oversees and coordinates the operations of the program at all worksite locations.Duties and Responsibilities:Develop, plan, implement and control task orders.Reports directly to the Senior Project ManagerEstablish performance objectives for task orders.Ensure cost, technical and schedule objectives are met.Report program progress and status.Serve as primary contact between the Government and the contractor on matters pertaining to task orders.Required Qualifications:High school diploma or equivalentAt least two to four (2-4) years of experience managing technical projects/task orders.Must obtain and maintain DoD Secret clearance.Proficiency with Microsoft Office Suite, especially Excel and PowerPoint.Excellent oral and written communication skills.Effective team player with highly proficient customer service skills.Flexible and able to work in a dynamic, team-oriented environment.Pursuant to the various government contractual requirements, all applicants must be U.S. Citizens.Pay Range:The pay range for this role is $65,000 To $82,000 Annually. This is a reasonable estimate for this role. Individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.ADA Notations:Regular communication (hearing/speaking).Noise conditions range from very quiet to very noisy.Prolonged use of computer (typing/keyboarding).Frequently required to sit for long periods of time, stand, and walk.Ability to travel by car, air or other means of transportation, if required.Epsilon Systems Solutions, Inc. and its subsidiaries are proud to be Equal Employment Opportunity and Affirmative Action employers, Minority/Female/Disabled/Veterans.PI238705348

Project Manager I - Submarine Team - San DiegoJob ID: 2024-230Date Posted: 2024-03-27T00:00:00Location: San Diego, CAMinimum Experience: 2 yearsEducation: High School Diploma or EquivalentEpsilon Systems Solutions, Inc. has a contingent job opportunity for a full time Project Manager I - Submarine Team - San Diego.Summary:Responsible for the results achieved in terms of quality, safety, costs, schedules and performance of assigned programs. Manages the contractual and financial aspects of all projects enabling the Project Managers to focus on day to day production. Oversees and coordinates the operations of the program at all worksite locations.Duties and Responsibilities:Develop, plan, implement and control task orders.Reports directly to the Senior Project ManagerEstablish performance objectives for task orders..Ensure cost, technical and schedule objectives are met.Report program progress and status.Serve as primary contact between the Government and the contractor on matters pertaining to task orders.Required Qualifications:High school diploma or equivalentAt least two to four (2-4) years of experience managing technical projects/task orders.Must obtain and maintain DoD Secret clearance.Proficiency with Microsoft Office Suite, especially Excel and PowerPoint.Excellent oral and written communication skills.Effective team player with highly proficient customer service skills.Flexible and able to work in a dynamic, team-oriented environment.Pursuant to the various government contractual requirements, all applicants must be U.S. Citizens.Pay Range:The pay range for this role is $65,000 To $82,000 Annually. This is a reasonable estimate for this role. Individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.ADA Notations:Regular communication (hearing/speaking).Noise conditions range from very quiet to very noisy.Prolonged use of computer (typing/keyboarding).Frequently required to sit for long periods of time, stand, and walk.Ability to travel by car, air or other means of transportation, if required.Epsilon Systems Solutions, Inc. and its subsidiaries are proud to be Equal Employment Opportunity and Affirmative Action employers, Minority/Female/Disabled/Veterans.PI238705307

Project Manager I - NAVOSHA Team Lead - San DiegoJob ID: 2024-227Date Posted: 2024-03-27T00:00:00Location: San Diego, CAMinimum Experience: 2 yearsEducation: High School Diploma or EquivalentSummary:Epsilon Systems Solutions is looking for a contingent Project Manager - NAVOSHA Team Lead. Responsible for the results achieved in terms of quality, safety, costs, schedules and performance of assigned programs. Manages the contractual and financial aspects of all projects enabling the Project Managers to focus on day to day production. Oversees and coordinates the operations of the program at all worksite locations.Duties and Responsibilities:Develop, plan, implement and control task orders.Reports directly to the Senior Project ManagerEstablish performance objectives for task orders.Ensure cost, technical and schedule objectives are met.Report program progress and status.Serve as primary contact between the Government and the contractor on matters pertaining to task orders.Required Qualifications:High school diploma or equivalentAt least two to four (2-4) years of experience managing technical projects/task orders.Must obtain and maintain DoD Secret clearance.Proficiency with Microsoft Office Suite, especially Excel and PowerPoint.Excellent oral and written communication skills.Effective team player with highly proficient customer service skills.Flexible and able to work in a dynamic, team-oriented environment.Pursuant to the various government contractual requirements, all applicants must be U.S. Citizens.Pay Range:Pay range for this role is $65,000 To $82,000 Yearly. This is a reasonable estimate for this role. Individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.ADA Notations:Regular communication (hearing/speaking).Noise conditions range from very quiet to very noisy.Prolonged use of computer (typing/keyboarding).Frequently required to sit for long periods of time, stand, and walk.Ability to travel by car, air or other means of transportation, if required.Epsilon Systems Solutions, Inc. and its subsidiaries are proud to be Equal Employment Opportunity and Affirmative Action employers, Minority/Female/Disabled/Veterans.PI238705282

Project Schedule DevelopmentProject ReportingMeeting MinutesRFI Management and ProcessingSubmittal Management and ProcessingBudget Development, Analysis & ReportingConstructability AnalysisTechnical Issue ResolutionProject CloseoutRisk Analysis and MitigationBudget forecasting and trackingMaterial and Equipment ProcurementCoordination of project mobilization, demobilization and equipment needsRelationship development and maintenance with Owner, Subcontractors, and A/E firmsMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.3+ years of Project Management experienceExperience working on ground up commercial construction projectsBachelor's Degree in Construction Management, Civil Engineering or relevant degree preferred but not requiredApplicable Project Management Software experience preferredDeveloped thorough understanding of corporate and industry practices, processes, standards, etc. and their impact on project successMaintains good communication and interpersonal skills to interact with anyone from clients to subcontractorsMust be a business-oriented person and act professionally when representing the employer at any level

Samsung SDS America is currently seeking a Customer Success Manager with a passion for technology and strong customer-facing skills to join our Solution Sales Team. In this role, you will be responsible for ensuring the successful adoption, retention, and satisfaction of our enterprise customers.As a Customer Success Manager, you will build strong relationships with customers, understanding their business needs and providing strategic guidance to help them achieve their goals. You will develop account plans, identify new opportunities, and act as a trusted advisor to our customers.This position specifically supports our Federal & Healthcare team. This role is critical in ensuring that our customers in these sensitive and highly regulated industries receive exceptional support and service, tailored to their unique needs. As a Customer Success Manager, you will play a key role in guiding our clients through their digital transformation journey, ensuring the successful adoption and optimization of our solutions, and fostering long-term relationships.Check our website for more information about our EMM offerings.This is a 100% remote role that can be based anywhere in the US. The Team is based in Eastern Time Zone.Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.Responsibilities: Strategic Account Management: Build and maintain strategic relationships with key stakeholders within assigned organizations, understanding their objectives, challenges, and regulatory environments Sales Support and Project Management: Proactively identify opportunities to add value to our customers to help them achieve their goals. Conduct business reviews, identify satisfaction, identify improvements, and uncover upselling and cross-selling opportunities. Provide ad-hoc support to Sales team on different projects Customer Advocacy and Feedback Loop: Serve as the voice of the customer within Samsung SDS, providing critical feedback to internal teams to address customer requirements and advocate for customer needs. Customer Education and Support: Provide ongoing support to our customers to resolve any issues swiftly and efficiently, ensuring successful adoption and utilization of our solutions Industry Expertise: Stay updated on industry trends, regulatory changes, and technological advancements to provide insightful, consultative support to clients and internal stakeholders Performance Analysis and Reporting: Regularly analyze and report on customer health metrics, identifying areas for improvement and implementing strategies to enhance customer satisfaction and loyalty. Collaborate with internal teams to ensure operational excellenceRequirementsBachelor's Degree preferred. 4+ years of B2B SaaS experience in Customer Success or Account Management roles. Strong customer-facing and presentation skills, with the ability to engage with customers at all levels of the organization. Strong problem-solving and analytical skills, with the ability to interpret data and leverage insights to optimize customer successProven experience in time management, with the ability to prioritize tasks effectivelyStrong interpersonal and communication skills, with a focus on delivering excellent customer service.Preferred:6+ years of B2B SaaS experience in Customer Success or Account Management rolesKnowledge in mobility solutions, mobile security and enterprise mobility management. Familiarity with ServiceNowBenefitsSamsung SDSA offers a comprehensive suite of programs to support our employees:Top-notch medical, dental, vision and prescription coverageWellness programParental leave401K match and savings planFlexible spending accountsLife insurancePaid HolidaysPaid Time offAdditional benefitsSamsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. If you need assistance and/or a reasonable accommodation, please send your request to this e-mail.

About Us:Airgain simplifies wireless connectivity across a diverse set of devices and markets, from solving complex connectivity issues to speeding time to market to enhancing wireless signals. Our mission is to connect the world through optimized integrated wireless solutions. Airgain's expertise in custom cellular and antenna system design pairs with our focus on high-growth technologies and our dedication to simplify the growing complexity of wireless. With a broad portfolio of products across the value chain, from embedded components to fully integrated products, we are equipped to solve critical connectivity needs in both the design process and the operating environment across the enterprise, automotive, and consumer markets.? Airgain is headquartered in San Diego, California, and maintains design and test centers in the U.S., U.K., and China.About The Team:At Airgain, "We Simplify Wireless" is not only our tagline, but our creed and passion. A fast-moving technology company, Airgain sets the very pulse of the wireless connectivity industry, giving our unwavering focus on bringing innovative solutions to market, providing new pathways, insights and products that solve complex RF engineering problems. Our team is comprised of the industry's most talented, driven, experienced and entrepreneurial innovators and leaders in wireless connectivity. And if that is something that resonates, well then ... we would love an opportunity to speak with you.Summary:The Project Manager role can be located either in our San Diego, CA or our Plymouth, MN office. This individual will be responsible for leading the development and delivery for Airgain strategic products. Reporting to the VP-Engineering this role is a key leader of cross-functional engineering teams. The successful candidate will have demonstrated Project Management results especially in Telecommunications/Embedded product industry, along with strong collaboration to handle critical communications internally and with customers/partners.Essential Function:Lead cross-functional projects for Airgain product delivery across full lifecycle from concept-phase through engineering development, production, commercial launch, and ongoing sustainingAccountable for successful project delivery fulfilling product requirements with sterling quality on schedule and against budgetCentral role in coordination and communication with all project stakeholders including Airgain cross-functional teams as well as representing Airgain with suppliers, partners, and customersGuide internal/external project team through complex technical trade-off decision-making and problem-solvingConsistently demonstrate strong quality and process competency to execute successful projects while continuously improving company performanceManage ODM and technology partner relationshipsManage project budgets and lead development processes - Stage/Gate, Agile/ScrumApply quality management methodology - 8D, six-sigma, root-cause analysisRequirementsRequirements/Qualifications:5+ years' experience required in Wireless, Telecommunications, Embedded Systems or relatedBachelor's degree in Electrical Engineering, Computer Science, or related discipline (preferred)PMP certification (preferred)Confident handling full product lifecycle including product definition, development, and supportCapable to lead projects for product certification and Device-to-Cloud SolutionsBenefits available to Regular Full Time Employees:Bonus/CommissionMedical/Dental/Vision401K MatchESPPLife & Disability InsuranceVacation and Sick LeaveFlexible hoursOffice SnacksThe US base salary range for this full-time position is $108,000 - $130,000 + target annual bonus.Our salary ranges are determined by a number of factors, including but not limited to the role, location, job-related skills, relevant education, experience and training.The range displayed on each job posting reflects the target range for new hire base salary for the position across all US locations and varies by the location of the position.Our Talent team member can share more about our salary ranges and other benefits of working at name of company, which are not included in the posted base salary range.

This profile requires to coordinate various projects such as tradeshows, events, conferences and other customer related events. The project manager will oversee the project and coordinate with other cross functional teams and implement schedules and timelines.Tasks / activities/ responsibilities• Plan, coordinate and execute every aspect of a project build for a tradeshow or event• Maintain all project related tracking documents and communicate any changes to internal team or external vendors.• Create and implement project schedule and issue deadlines• Guide and ensure consistency of client vision/ line drawing / color rendering for each project.• Work in project management software - Exhibit Force to track the progress and manage details of each specific project.• Oversee project plans and schedules for multiple projects and assure that all deadlines are met• Lead, manage and supervise and provide direction to contractors and vendors.• Document add-ons or overages so that the account manager can bill the client.• Reviews their own QC books for all their projects• Helps and oversees their projects get packed• Works with Shipping department on the piece count and deadlines• Makes manifest and saves in the job• Take picture and saves in job• Make sure a copy of the set-up prints is packed with each job.• Make sure we have all hardware and materials for each job• Make sure the supervisor has everything they need for the show 3 days before hand• Update any changes or corrections on setup prints• Closes out jobs and keeps track of all the adhoc additional cost• Send schedule, updates and pictures to the Internal Stakeholder for all projects that week• Schedule and meet with the supervisor to go over the job• Make sure we have all furniture, tv's, cleaning supplies and hardware for the job• Purchase items that need to be purchased for each project• Additional responsibilities may be assigned.• Travel to the show sites on a need basis as decided by the managementKey result areas• Responsible for 100% prebuilt of exhibits in house and communicate with internal/ external team to ensure the project schedule is met as per agreed timelines• Responsible to ensure the project is build, packed and shipped as per project drawings• Responsible of sharing prebuilt pictures with the client and get approval from the client before shippingQualifications for Project Manager• Bachelor's degree in Project management / PMP Certification• 3+ Year's experience• Strong analytical skills• Excellent eye for detail

Job Type: Work from home, PermanentRESPONSIBILITIES:Lead project management in support of day-to-day account activities, including but not limited to Client communications, annual strategic planning, resources and budgets, scheduling, tracking and reporting project progress, presentation development, development of creative briefs, status reports and timelines. Serve as an expert in leveraging tools/software for project management and team collaboration. Directly interface with client and/or client-facing teams to coordinate delivery of a successful projects. Collaborate and coordinate with internal creative teams and external partners. Assist in new business activities as neededTravel: Occasional client travel as requiredSupplemental pay types:Bonus payCommission pay